Cases details of Operations Management

S.No Session Topic/ Sub-topic Case Required

. Description Readings

1 Introduction to Operations
Management
Text Book (a),
Introduction to OM, Difference and Chapter 1, pg.
similarities in product and services, (8-10)
Transformation Process, Key
concepts and Issues in OM, Types
of Processes, Role of Operations
Manager
2 Service Operation Management Class material

Service Scenario in India,

Characteristics and Classification of
Services, Service Capacity and
Service Quality
3 Case : Service Operation ADVANTAGE Case
FOOD &
Management BEVERAGE
SALES
REPRESENTA
TIVE, Michael
A.
Levin, Bruce
C. Bailey
Product
Number:
9B13A023
Publication
Date:
11/07/2013
Length: 5
pages

4 Out Sourcing Assignment : Text Book,

Identify a
 Out Sourcing, Reasons of Out service or Chapter 4, pg.
manufacturin
Sourcing, Pitfalls of Out Sourcing g operation (90-105)
and make its
transformati
on process,
identify the
outsourced
process of
the business
5 Product Design and Process Text Book, pg.
Selection (14-19)

Product Design, Process Selection -

Continuous Production, Job Shop,
Batch Production, Strategic role of
operations.
6 Facility Location Planning Text Book, pg.
Facility Location Planning, (36-40)
Operations Strategies for Multiple
Facilities, Factors affecting Location
Planning, Factor and Location
Ratings
7 Case : Facility Location Location
Planning Planning at
A.B. Corp.,
Jitendra R.
Sharma,
Product
Number:
9B12D008
Publication
Date:
04/30/2012
Revised
Date:
04/12/2012
Length:
 3 pages
Product
Type:
Case (Field)
Source:
Ivey

8 Facility Capacity and Layout Text Book, pg.

Planning
(33-35)
Facility Capacity and Layout
Planning: Capacity and Capacity
Planning, Facility Layout Planning,
Process Layout.
9 Case : Layout Planning VYTEC
CORPORATIO
N:
WAREHOUSE
LAYOUT
PLANNING,
Peter C.
Bell, James
Van Brenk,
Product
Number:
9B03E013
Publication
Date:
5/28/2003
Length: 4
pages

10 Forecasting Demand Text Book (b),

Chapter 5, pg.
Forecasting Decision variables,
(105-117)
Forecasting Methods
MID TERM
11 Supply Chain Management Instructors Notes

Basics of Supply Chain

Management, Vendor Management,
Logistic
12 Supply Chain in Services
13 Case on Supply Chain Case : Red
Brand
Canners and
Its Supply
Chain,
Christoph
Haehling von
Lanzenauer,
Olaf Pohl,
Product Number:
9B12E007,
Publication Date:
08/10/2012,
Revised Date:
10/06/2016
(Data), Length: 5
pages (3 pages of
text), Product
Type: Case
(Library), Source:
Ivey

14 Logistic Management

15 Material Management
Purchasing, Stores, Uses of
Inventory, Types of Cost, EOQ
Model
16 Materials Management MATERIAL Text Book (b),
REQUIREMEN Chapter 7, pg.
Application of Material requirement TS (161-179)
planning with inventory balance PLANNING AT
A-CAT CORP.
Jitendra R.
Sharma, Tinu
 Agrawal,
Product
Number:
9B12D003,
Publication
Date:
4/12/2012,
Length: 5
pages (3
pages of
text)

17 Quality Management Systems Text Book, pg

(20-24)
Quality Management, Dimensions
of Quality, ISO 9000,
18 Project Management Instructors Notes

Role of PM in other functional areas

of Management, Network Diagram,
CPM, PERT.
19 Student Presentation of Field
Project
20 Student Presentation of Field
Project