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Cartelagroupoffirmsthatexplicitlyagreetoset
CommonTerminologyin pricesand/ortolimitoutput
Strategy CausalAmbiguitysituationswherecompetitors
areunabletounderstandclearlythelinkbetween
resourcesandcapabilitiesandcompetitive
A advantage
AbsorptiveCapacityafirmsabilitytoassimilate Collusionwhenfirmscoordinateactionssoasto
newknowledgebasedonthefirmspriorrelated gainmarketpoweroverconsumers
knowledge CommonPropertyGoodsresourcestowhich
Acquisitionsanarrangementinwhichtheassets everyonehasfreeaccess
andliabilitiesofthesellerareabsorbedintothoseof CompetitiveAdvantagecharacteristicsofafirm
thebuyer thatallowittooutperformrivalsinthesame
AdverseSelection(1)thetendencyforthosethat industry
aremostatrisktoseekvariousformsofinsurance, CompetitiveDynamicstheseriesofadvantage
or(2)precontractualopportunismthatariseswhen seekingcompetitiveactionsandresponsestakenby
eachpartycannotfreelyobservetheothersnet firmswithinaparticularindustry
benefit CompetitiveGroupsclustersoffirmswithinan
Appropriabilitythedegreetowhichafirmcan industrythatsharecertaincriticalasset
extractvaluefromaninnovation configurationsandfollowcommonstrategies
ArrowsInformationParadoxinthemarketfor CompetitivePositioningthechoiceofstrategies
information,toaccuratelyvalueapieceof andproductsegmentswithinanindustry
information,thatinformationhastobefully CompetitiveRivalrytheintensitywithwhichtwo
revealedtoapotentialbuyer ormorefirmsjockeywithoneanotherinthepursuit
ofbettermarketpositions
B CompetitiveScopetheextenttowhichafirm
BackwardIntegrationwheninputsourcesare targetsbroadproductmarketsegmentswithinan
movedintotheorganization industry
BarrierstoEntryindustrycharacteristicsthat CompetitorAnalysisanassessmentofafirms
reducetherateofentrybelowthatwhichwould competitorscapabilities,performance,and
levelprofits strategies
BarrierstoImitationcharacteristicsoffirm Complementaritiesagroupofassetsthatwork
resourcesandcapabilitiesthatmakethemdifficult togethertomutuallysupportaparticularstrategy
toduplicate ComplementaryAssetsthoseassetsnecessaryto
BarrierstoMobilityfactorsthatpreventthe translateaninnovationintocommercialreturns
movementoffirmsacrossstrategicgroup ConcentricDiversificationamovebyafirminto
boundariesinresponsetoprofitdifferences related,yetdistinct,linesofbusiness
BertrandCompetitionamodelofoligopolistic Conglomeratefirmsthatareinmultiple,unrelated
competitionwhereoutputisnotdifferentiatedand linesofbusiness
competitionisbasedonprice;suggestsrentsare CoreCompetenciesthesubsetofafirms
competedawayevenwithtwofirms resourcesandcapabilitiesthatprovidecompetitive
Boundariesthescopeoffirmoperations advantageacrossseveralbusinesses
CorporateStrategystrategiesbywhichfirmscan
leveragetheirpositionacrossmarketstogarner
C economicrents
Capabilitiesthecombinationanduseoffirm CostLeadershiptheabilitytoproduceproductsat
resourcestoproduceaction thelowestcost,relativetocompetitors,with
CapabilitiesAnalysisanassessmentofthe featuresthatareacceptabletocustomers
likelihoodthatafirmsresourcesandcapabilitieswill CournotCompetitionamodelofoligopolistic
provideasustainedcompetitiveadvantagerelative competitionwherepricesaresetbythemarketand
tocompetitors

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This copyrighted document is intended solely for use in Jared Harris and Michael Lenoxs Business Strategy
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Business Publishing at permissions@dardenbusinesspublishing.com.

competitorsdecideoutput;suggestseconomicrents obligationssuchassalariesorenvironmental
greaterthefewerfirmswithintheindustry cleanupcosts)
CrossElasticityofDemandpercentagechangein F
thedemandforonegoodinresponsetoa1% FirstMoverAdvantagesadvantagesheldbyafirm
changeinthepriceofasecondgood byvirtueofbeingthefirsttointroduceaproductor
service
D FiveForcesAnalysisanassessmentofanindustrys
DecisionTreeAnalysisatoolforassessingthe profitabilitybyanalyzingtheintensityofrivalry
payoffstostrategicactionsunderuncertaintyand amongindustrycompetitorsandthethreatsposed
rivalry bynewentrants,buyers,suppliers,andproduct
Differentiationtheabilitytoprovidevalueto substitutes
customersthroughuniquecharacteristicsand ForwardIntegrationwhenoutputoutletsare
attributesofafirmsproducts movedintotheorganization
Diversificationtheprocessbywhichafirmmoves FreeRidingnotpayingforanonexclusivegoodin
intonewlinesofbusiness theexpectationthatotherswill
DiversificationMatricesarangeoftoolsfor FriendlyTakeoveranacquisitionwhereatarget
understandingthescaleandscopeofthefirmbased firmwelcomesofferfromacquirer
onthepotentialofindividualbusinessesandthe
waystheyinfluenceoneanother G
Divestituresellingoffassetsofthefirm GameTheorytheformalanalysisofconflictand
cooperationamongintelligentandrationaldecision
E makersbasedontheactionsavailabletothemand
EconomicRentsreturnsinexcessofwhatan theassociatedfuturepayoffs
investorexpectstoearnfromotherinvestmentsof Governancethestructureofinterandintrafirm
similarrisk(alsocalledaboveaveragereturns) relationships
EconomiesofScaleunitcostsdeclineasoutput
increases H
EconomiesofScopecostsofproductionoftwo Hierarchytheorganizationofauthorityand
linesofbusinessruntogetherarelessthanthesum decisionmakingwithinafirm
ofeachrunseparately HoldupProblemwhenonewhomakesa
EfficientMarketPrinciplewhenmarketsare relationshipspecificinvestmentisvulnerabletoa
efficient,goodsituationsdonotlast threatbyotherpartiestoterminatethatrelationship
ElasticityofDemandpercentagechangein soastoobtainbettertermsthanwereinitially
demandinresponsetoa1%changeinthepriceof agreed
thatgood HostileTakeoveranacquisitionwheretargetfirm
Entrepreneurshipthedevelopmentofnew resiststheacquisition
productsandprocesses(i.e.,innovation)
EnvironmentalAnalysisanassessmentofthe
elementsinbroadersocietythatcaninfluencean
industryandthefirmswithinit
EscalationofCommitmentstickingtoacourseof
actionbeyondalevelthatarationalmodelwould
prescribe
ExcessCapacitythecapacitytoproduceadditional
unitswithoutsubstantialincrementalcostsor
additionstofixedcapacity
ExitCostscostsincurredwhenafirmexitsa
business(e.g.,earlypaymentsofcontractual

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This copyrighted document is intended solely for use in Jared Harris and Michael Lenoxs Business Strategy
Specialization on Coursera. Any other use is prohibited. To order The Strategists Toolkit, please contact Darden
Business Publishing at permissions@dardenbusinesspublishing.com.

I Monitoringanactivitywhoseaimisdetermining
IndustrialOrganizationViewperspectivethat whethercontractualobligationsofanotherparty
aboveaveragereturnsderiveprimarilyfrom havebeenmet
industrycharacteristicsthatreducecompetitive Monopolyamarketwithonlyoneseller
pressureswithinindustries Monopsonyamarketwithonlyonebuyer
IndustryLifeCyclestheperiodicevolutionof MoralHazard(1)thetendencyforthosewho
marketsspurredbyinnovationandtechnological obtainsomeformofinsurancetotakemorerisk,or
change (2)postcontractualopportunismthatariseswhen
InformationAsymmetrieswhenonepartyknows actionsarenotfreelyobservable
morethananother MultipointCompetitionwhenfirmscompetewith
Institutionsvariousnonmarketstakeholderssuch oneanotheracrossmultiplemarkets
asthegovernment,advocacygroups,communities, MutualDependencewhentwofirmshave
andunions relativelysimilaramountstogainfromanalliance
InternationalStrategythelogicbehindproduction
orsalesofproductsinmarketsoutsidethefirms N
domesticmarket NegativeExternalitiesunpricedcostsimposedon
oneagentbytheactionsofasecond
J NetworkExternalitieswhenthevaluetoa
JointVentureindependentfirmcreatedbyjoining customerofaproductincreasesasthenumberof
theassetsfromtwoormorecompanies compatibleusersincreases
Nicheaspecializedpartofthemarket,oftensmall
NonequityAlliancecontractbetweentwoormore
K firmsthatdoesnotinvolveequitysharing
Keiretsusnetworksofcloselylinkedfirmsthat
shareequity,commoninJapan

O
Opportunismwhenanindividualtakesadvantage
L ofaninformationadvantagesoastopursuehisor
LearningCurvesreductionsintheunitcosts herownselfinterest
associatedwithcumulative,lifetimeexperiencein OpportunityCostthevalueofthenextbest
anactivity opportunitywhichmustbesacrificedinorderto
LeveragedBuyoutarestructuringactionwhereby engageinaparticularactivity
apartybuysalltheassetsofapublicfirmandtakes
thefirmprivate
Licensingwhenafirmauthorizesanotherfirmto
P
manufactureorsellitsproducts(inreturnfora PayoffMatrixatoolforassessingthepayoffsto
royaltytypically) individualstrategicactionsgivenlikelycompetitor
LimitPricingholdingpriceslowerthanwhatis responses
profitmaximizingintheshorttermtodeterentry PrincipalAgentProblemthepotentialfor
opportunismbyanagentwhenaprincipalwho
wantstheagenttoengageinsomebehaviorhas
M difficultyobservingtheagentsbehavior
MarketLeaderafirmwithsignificantmarketshare PublicGoodsresourcesthatarenonrival(marginal
whomaysetpricesfortherestofanindustry costiszero)andnonexclusive(peoplecannotbe
Mergersanarrangementinwhichtheassetsand excludedfromconsuming)
liabilitiesoftwoormorefirmsareintegratedinto
onefirm
MinimumEfficientScalethesmallestoutputfor
R
whichunitcostsareminimized RealOptionsinvestmentsthatenable(butdonot
MinorityEquityInvestmentpurchasebyonefirm require)futurestrategicactions
ofanoncontrolling,minoritystakeinanotherfirm
3

Harris/Lenox_Coursera_Business_Strategy_Specialization
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This copyrighted document is intended solely for use in Jared Harris and Michael Lenoxs Business Strategy
Specialization on Coursera. Any other use is prohibited. To order The Strategists Toolkit, please contact Darden
Business Publishing at permissions@dardenbusinesspublishing.com.

RentProducingAssetsresourcesandcapabilities StrategicPlanasynthesisofanalysesintoasetof
thatconferaboveaveragereturns futurestrategicactionsforthefirm
ReputationPricingslashingpricesinresponseto StrategyMapatoolforidentifyingstrategicgroups
marketentrytoestablishareputationforbeinga andunexploitednicheswithinanindustry
fiercecompetitor SwitchingCostsonetimecostscustomersincur
ResidualRightsOfControltherighttodetermine whenbuyingfromadifferentsupplier
theuseoffirmassetsintheabsenceofcontract SWOTAnalysisageneralassessmentofthe
specifications strengthsandweaknessesofafirmandthe
ResourceBasedViewperspectivethatabove opportunitiesandthreatsofthefirmsindustry
averagereturnsderiveprimarilyfromwithinthefirm Synergytheexcessvaluecreatedbybusinesses
viavaluableandrareresourcesandcapabilitiesthat workingtogetheroverthevaluethosesameunits
arehardtoimitateorsubstitutefor createwhenworkingindependently
Resourcesinputsintoafirmsproduction SynergyTrapoverpayingtoacquireafirminthe
processmaybetangible(thosethatcanbeseen pursuitofsynergy
andquantified)orintangible(e.g.,reputation,
knowledge) T
S TacitCollusionwhenfirmstakeactionssoasto
ScenarioAnalysisatoolformakingstrategic gainmarketpoweroverconsumerswithoutexplicit
decisionsinthefaceofmultipleuncertaintiesby agreements
aggregatingthoseuncertaintiesintoalimitedsetof TacticalActionstrategicactionthatiseasyto
coherentfutureoutcomes implementorreverse(e.g.,pricing)
SchumpeterianCompetitionatheoryof TheoryoftheFirmanattempttoexplainthe
competitionproposedbyJosephSchumpeterin boundariesoffirmsbyviewingafirmasanexusof
whichinnovation(notefficiency)isthehallmarkof contractswhereresidualrightsofcontrolare
marketbasedeconomies maintained
SpecificAssetsassetsthathavevalueonlyinavery TightlyHeldAssetsassetsthatarebothrare(not
narrowuse widelypossessed)andarehardtoimitateor
Spilloversknowledgegainedbyoneagentmaybe substitutefor
observedbyanotheragent TransactionCostscostofcarryingoutatransaction
StakeholderAnalysisanassessmentofthe ortheopportunitycostsincurredwhenan
pressuresrelevantconstituencies(stakeholders) efficiencyenhancingtransactionisnotrealized
bringtobearonafirm
Stakeholderstheindividualsandgroupswhocan V
affectandareaffectedbythestrategicactionsofa ValueChainAnalysisatoolforidentifyingafirms
firm valueaddingresourcesandcapabilities
StrategicActions(1)individualactionstomeet VerticalForeclosureverticalintegrationthatcuts
strategicmissionandstrategicintent,and(2)actions offacompetitorsaccesstothesupplychain
thatrequiresignificantresourcecommitments VerticalIntegrationtheprocessinwhicheither
StrategicAlliancespartnershipsbetweenfirmsin oneoftheinputsourcesoroutputbuyersofthefirm
whichtheirresourcesorcapabilitiesarecombinedto aremovedinsidethefirm
pursuemutualinterests
StrategicGroupsclustersoffirmswithinan
industrythatsharecertaincriticalasset
configurationsandfollowcommonstrategies W
StrategicIntentaplantoleverageafirmsinternal WinnersCursethewinnerofanauctionisthe
assetstoaccomplishthefirmsgoals playerwhohasthehighestvaluationoftheasset
StrategicMissionastatementofafirmsunique andthuslikelyovervaluestheasset
purposeandthescopeofitsoperationsinproduct
andmarketterms

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