1

MasterclockMCR5000UserManualOriginalSept2012


TableofContents

TheMCR5000isahighprecisiontimeand Introduction,DriverInstallation..............................................4
frequencyreferencesystembasedon
NTP(NetworkTimeProtocol)overthe StandardFeatures..................................................................5
Ethernet.Designedfortherackmount, PasswordProtection,TimeZones...........................................6
thismultipleinputandoutputgenerator
DHCP/BootPAutoConfiguration.............................................8
servescommercialestablishments,
industry,militaryandlaboratory DeviceNaming.......................................................................9
environments.GPS,NMEAandTimeCode NTPClient............................................................................10
optionsareavailable.
MemoryandFactoryDefaults................................................10
OptionalFeatures.................................................................12

BackPanelInterfaces............................................................14

Installation..........................................................................16
Thankyouforyourpurchaseofa R232Communications.........................................................17
MCR5000precisiontimeandfrequency
referencesystemfromMasterclock. WinDiscoveryInstallationandOperation..............................19
HowtoListenforNTP...........................................................32
Hereyoullfindinstructionsfor
UsingTelnet.........................................................................34
unpackingandinstallingyourMCR5000,
propercareandconfiguration. TimeCodeGenerationOption..............................................35
2
GPSOption...........................................................................36
Weareheretohelp.Youcanreachus
usingvariouscontactmethods(phone, AdditionalNEMA0183SentenceOutputs.............................39
email,etc.)foundatourwebsite: "Soft"Restarts......................................................................42
www.masterclock.com
TroubleshootingTips............................................................43

Beforecalling,pleaseattempttofindthe Specs.....................................................................................51
answertoyoursituationhere.Youllfind LimitedWarrantyandService................................................56
thisusermanualwillhandlevirtuallyallof
yourquestions. CertificateofConformity......................................................57
ContactInformation..............................................................58
DISCLAIMERTheinformationcontained
inthisdocumentissubjecttochange
withoutnotice.Masterclock,Inc.
(hereinafterMasterclockorMC)makes
nowarrantyofanykindwithregardto

thismaterial,including,butnotlimited
to,theimpliedwarrantiesof
merchantabilityandfitnessfora
particularpurpose.Masterclockshallnot
beliableforerrorscontainedhereinor
forincidentalorconsequentialdamages
inconnectionwiththefurnishing,
performance,oruseofthismaterial.See
importantlimitedwarrantyinformation
startingonpage10.

MasterclockMCR5000UserManualOriginalSept2012


OPERATINGENVIRONMENT
Moisture:TheMCR5000isnotmoistureproof.Itisdesignedfor
indooruseonly.Treatitasyouwouldanyotherdelicate
electronicdeviceanddonotexposeittowater,highhumidity
excessiveheatorphysicalabuse.PleaseseetheSpecifications
section(p.48)fordetails.

Static:Donotsubjecttheunit,particularlytheantennainput
connector,toelectrostaticdischarge(ESD)duringhandling.
Dischargeyourselftoagroundbeforehandlingtheunit.

Preferably,useastaticdischargewriststrapconnectedtoearth

groundwheninstallingorconfiguringthedevice.

Caution:NouserserviceablepartsareinsidetheMCR5000.
Pleasecontactthefactoryifyourequireserviceorrepair

MasterclockMCR5000UserManualOriginalSept2012


Introduction

WhenlockedtoGPSsatellites,theMCR5000canreadNTP,
NMEA,NENAortimecanbesetmanually.TheMCR5000can
generateNMEA,NENA,PPSorPCtimeviaUSB.
OptionaloutputsincludeNTP,TimeCodebasic(IRIGBand
SMPTE),TimeCodeAdvanced(IRIGAandE),PPOanda10
MHzsinewave.
HoldoveraccuracyandstabilityismaintainedwithaHigh
StabilityOvencontrolledOscillator(HSO).EachMCR5000can
operateona10/100MBitlocalareanetwork.
SEETHEPREINSTALLATION
CHECKLISTANDQUICKSTART
INSTRUCTIONS:PAGE18 DRIVERINSTALLATION
QUICKDRIVERINSTALLATION TheMCR5000isavailableinmultipleconfigurationstofit
almostanyneedwithconfigurablepluginmodules.
1.InserttheUSBcablesand
configurationsoftwareCDthat AUSBtypeBporthasbeenincludedontherearofthe
shippedwithyourMCR5000. MCR5000toprovideameansofconfiguringtheoperationof
theMCR5000viasoftwareorasaserialdataport.
2.OnscreenselecttheMCR5000
directory. ToutilizetheUSBportwithahostcomputer,connectaUSB
typeA/BcablefromthehostcomputertotheMCR5000.
3.Runthesetup.exeapplication 4
fromtheCD. Beforetheunitcanbeconfigured,thedevicedriversmust
firstbeloaded.Asoftwareconfigurationprogram
Bydefault,thesetuputilitywill (WinDiscovery)andUSBdrivershavebeenprovidedonaCD
suggestinstallingfilestoC:\Program withtheMCR5000.
Files\Masterclock\MCR5000.
InstallingUSBdrivers:OncetheMCR5000ispoweredup,the
4.Click[Okay]. WindowsPlugandPlayManagerwilldetectthenew
Openthesoftwarebyclickingthe MasterclockUSBdeviceandrequestdrivers.Insertthedriver
shortcutinyourstartmenu. softwareCDintotheCDreaderofyourcomputer.

Note:Othermethodsshouldnotbe
usedtomanagethedevicewhileusing
thissoftware.
MasterclockMCR5000UserManualOriginalSept2012
WhenrequestedbytheWindowsPlugandPlayManager,
selecttheoptiontoInstallfromalistorspecificlocation
[Advanced]inordertomanuallybrowseforthedrivers.
BrowsetothedriverslocatedundertheDrivers\MCR\
directoryontheCDandselect[OK],thenselect[Next].
Thedriverwillautomaticallyloadintoyourcomputer.Ifnot,
seetheboxatleftforotherinstructions.
FRONTPANELLEDSTATUS
TheMCR5000providestwoLEDsonthefrontpanel.
TheupperamberLED(labeled:Activity)pulsesbrieflyand
onlyoccasionallywitheveryNTPrequest.
ThelowergreenLED(labeled:ReferenceLock)blinkstwice
persecondduringpowerup,thenoncepersecondafter
synchingtotheexternalreference.


WINDISCOVERY
IncludedwithyourMCR5000istheWinDiscoveryGUI
application.WinDiscoveryisadetection,configuration,&
managementsoftwareapplicationwhichworkswithall
Masterclockbrandnetworkdevices.Itoperatesunderthe
WindowsXP/7,Server20032008operatingsystems.

FRONTPANELLEDDISPLAYOPTIONS
Sixdigittimeordateoralternatingtime/datedisplay
Twowindow,twelvedigitdateandtimedisplay
12or24hourtime
DisplayineitherUS[MMDDYY]
orEuropean[DDMMYY]formats
Adjustablebrightnesscontrol
DisplayUTCtimeorlocaltimewithfullyconfigurable
timezoneandDSToffsets



5





BATTERYBACKEDRTCANDTCXO
TheMCR5000maintainsitsinternaltimesettingsinbattery
backedmemorylocatedonaRTCchip.ATemperature
CompensatedCrystalOscillator(TCXO)providesa
freewheelingaccuracy(maximumdrift)of+/1minuteper
year(165mS/day).
ThebatterysuppliespowertotheTCXO32kHzoscillatorand
RTCwhentheunitispoweredoff.Thisallowstheinternal
timetobemaintainedandthetimeanddatetoincrement,
whenpowerisoff.Undernormaloperatingcondition,the
memorydevicesmaintainingtheRTCdataispoweredbythe
externalDCpowersupplyanddoesnotrelyonthebatteryfor
dataretention.
Thebatteryisamaintenancefreerechargeablemanganese
lithiumtype.Abuiltinbatterychargingcircuitisusedwhen
theunitispoweredon,eliminatingtheneedfor
maintenance.


MasterclockMCR5000UserManualOriginalSept2012

SETTOFACTORYDEFAULTBUTTONACCESS
HOLEToresettheconfigurationbacktothe
factorydefaultinserttheendofapaperclip
intothepinholemarkedhere.Pushinto
depresstheSettofactorydefaultbutton
insidetheunit.Maintainpressurefor5
secondsoruntilthefrontpaneldisplaygoes
toalldashes.
MasterclockMCR5000UserManualOriginalSept2012
NONVOLATILEMEMORYCONFIGURATION
TheMCR5000maintainsitsconfigurationparameters
internallyinnonvolatilememory,evenwhenthepoweris
off.Theseconfigurationsettingsincludetheassigned(DHCP
orStatic)IPaddressandnetworksettings,assigneddevice
name,NTPoperationalmode,brightnesslevel,assigned
stratumlevels,Telnetaccess,RTCusagevalidityduring
primaryreferenceoutagesandpassword.Allconfiguration
parameters(exceptforthetime/datestoredintheRTC)may
beresettothefactorydefaultstate(seebelow).
SETTOFACTORYDEFAULTCONFIGURATION
TheMCR5000isfullytestedwithfactorydefaultspriorto
shipping.Thisfactorydefaultconfigurationisdefinedas:
UTCreferencetime(nolocaltimezoneoffset,daylight
savingautoadjustmentdisabled)
DHCPconfigurationmodeenabledforNetworkAddress
andNTPServeraddresses
Query(unicast)NTPclientmodeenabled(broadcast/
multicastmodesdisabled)
TimedisseminationviaRealTimeClock(RTC)during
referenceoutagesenabledfor24hours
6
Passwordsettopublic
DevicenamesettoMCR1000XX:XX
(whereXX:XXarethelasttwooctets
oftheMACaddressoftheunit)
RelayScheduledisabled(relayactuates
uponlossofexternaltimereference)
Telnetenabled
RESETTOFACTORYDEFAULTS
Insomesituations(suchasalostpasswordorremovalof
confidentialinformation,perhapspriortosendingtheunitin
forrepairservice),itmaybenecessarytoreturnthe
MCR1000toitsfactorydefaultconfiguration.Thefactory
defaultsmayberestoredbyusingthesoftwareinterface
method(WinDiscoveryorTelnet)orbyaccessingarecessed
buttonlocatedonthefrontpanel(seeillustrationatleft)in
recessedpinhole.Insertapapercliptypewireintothehole
andmaintainpressureforatleast5seconds.

StandardFeatures
TIMECODEINPUTNOTICE
Dependingonmanyfactorsbeyondthe
controlofMC,thesignalsthatare
receivedfromtheTimeCodeInput
Sourcearesubjecttointerference,noise,
loadingeffectsandotherinfluencessuch
astimecodeformatthatcouldcausethe
MCR5000withaninstalledTCR(Time
CodeReader)optiontoprovide
erroneoustimeand/ordateinformation
and,undersomeconditions,could
preventitfromprovidingtime/date
information.
TIMECODEOUTPUTNOTICE
Dependingonmanyfactorsbeyondthe
controlofMC,thetimecodesignalsthat
aregeneratedfromtheMCR5000withan
installedTCG(timecodegenerator)
optionaresubjecttointerference,noise,
loadingeffectsandotherinfluences,such
asatimecodeformatthatcouldaffecta
devicedecodingthetimecodesignalto
provideerroneoustimeand/ordate
information.Thetimecodeoutputofthis
deviceshouldnotberelieduponfor
criticaltimingapplications.
GPSRECEIVERNOTICE
Dependingonmanyfactorsbeyondthe
controlofMasterclock,thesignalsthat
arereceivedfromtheGPSsatellitesare
subjecttointerference,fading,satellite
failureandotherinfluencesthatcould
causetheMCR5000withaninstalledGPS
receiveroptiontoprovideerroneoustime
and/ordateinformationand,undersome
conditions,couldpreventitfrom
providingtime/dateinformation.
Itistheresponsibilityoftheuserto
determinetheadequacyandsuitability
ofthisdevicefortheintendeduse.
MasterclockMCR5000UserManualOriginalSept2012
InternalbatterybackedRealTimeClock(RTC)retains
timeduringlossofpowerorlossofactivereference(s).
Maintenancefreerechargeablebattery
AdditionalTelnetinterfaceforalternateconfiguration
andmaintenanceonnonWindowsOSnetworks
TemperatureCompensatedOscillator(TCXO)
withholdoverstability<165mS/day
SupportsNTPbroadcast,multicastand/orunicast
(query)modes
Fullyconfigurablenetworksettings,automaticvia
DHCP/BOOTP,orStaticIPaddressingsupport
Securityfeaturesincludepasswordprotectionof
configuration,authenticatedcommunicationsandthe
abilitytodisableTelnetmanagementaccess
UTCtimeinternalreference
FullyconfigurablelocaltimeoffsetsupportwithTime
ZoneandDaylightSavingTime(DST)offset,alongwith
theabilitytocreatecustomtimeoffsets 7
Remotelymonitorstatusandbehaviorviaeasytouse
WinDiscoverysoftware
ProgrammableDryContactRelay(24VDCor24VAC,
250mA)forscheduledevents
Singleevent(daily)programmablerelayschedule
(upgradeabletomultieventwithEventTimesoftware)
PPS(PulsePerSecond)outputTTLlevelsignalwhichis
lockedtothemostaccurateactivetimereference
FrontpanelpowerandNTPactivityLEDstatusindicators
USBserialportinterface
RS232serialportInterface
NMEA0183ASCIIserialoutput
Kinemetrics/Truetime
NENA911PSAPmasterclockstandard
Firmwareandfunctionupgradeability


OptionalFeatures

DependingupontheconfigurationoftheMCR5000you
purchased,yourunitcanalsosupportadditional(uptosix)
WhiletheMCR5000canhandle
hardwaremoduleaccessoriesandmultipleadvancedfunction
uptosevenmodules,fiveare
options.Theabilitytoaddtheseoptionalfeaturestothe
currentlyofferedbyMasterclock.
MCR5000makesisanextremelyversatilenetworkdeviceand
1. GPSReceiver suitableforalargevarietyofapplications.
2. TCR
3. TCG
4. HS NTPSERVERFUNCTION
5. PPO SelectableStratumidentificationlevels(115)
Query,broadcast,multicastmodes
Maybeoperatedindependentfromor
inconjunctionwiththebuiltinNTPclient

GPS
GPSReceivermodulewith12channel
parallel/simultaneousreceiver

TCR:TIMECODEREADERMODULE 8

ReadsSMPTE24,25,30fps,nondropframe,
IRIGB,1kHzAmplitudeModulatedandpulsewidth
coded(unmodulated)
Automatictimecodedetectioncircuitwith
automaticgainadjust
Singleendedunbalancedor
differentialbalancedinputs
SuppliedwithBNC9TCItimecodeinputadapterfor
SEunbalancedinput
OptionalDB9breakoutadapteravailablefor
differentialbalancedinput
FullyconfigurableoffsetforTimeZoneandDST
Programmabledelayoffsetwith1mSresolution

MasterclockMCR5000UserManualOriginalSept2012


TCR+
ADVANCEDTIMECODEREADER
ReadsadvancedIRIGformatsAandE,inadditionto
basicIRIGBandSMPTE

TCG
TIMECODEGENERATORMODULE
GeneratesSMPTE24,25,30fps,nondropframe,
IRIGB,1kHz,AmplitudeModulatedandpulsewidth
coded(unmodulated)
Singleendedunbalancedoutput
Fullyconfigurableoffsetfortimezone&DST
Programmabledelayoffsetwith1mSresolution

TCG+
ADVANCEDTIMECODEGENERATOR
GeneratesadvancedIRIGformatsAandEin
additiontobasicIRIGBandSMPTE

9
HS:HIGHSTABILITYMODULE
InternalOvenControlledCrystalOscillator(OCXO)
provideshighstabilitytimereferenceof<250mS
/yeardriftwhilefreewheelingafterdiscipliningfrom
aGPSorotheraccuratereference.
Calibratesorlockstobestactivetimesource
useGPSoptionformaximumholdoverstability.
10MHzsinewavefrequencyreferenceoutput
(requiresHSoption)

PPO:PROGRAMMABLEPULSEOUTPUT
Pulseintervalanddurationcanbeselectedvia
softwarefrom100secondsto3days
Defaultis1PPM(pulseperminute)
Pulseoutputis5Vppfromalowimpedancesource.
Pulsewidthselectablefrom10Sto100mS.
Accuracyissameasthecurrentreferencesource,
whetheritisGPS,TimeCode,NTP,etc.

DB9BreakoutAdapter
(itemsoldseparately) DB9BREAKOUTADAPTER
ForfullI/O(input/output)signalaccess

MasterclockMCR5000UserManualOriginalSept2012


Configuration,Passwords,UTCandDST

WinDiscoverypermitsremotenetworkdevicedetection,
configurationandmanagementofMasterclockbrand
networkdevicesfromWindowsbasedPCs.Itisyourprimary
detection,configurationandmaintenancesoftware.Details
onpage22.
.
TELNETINTERFACEFORUNIXANDLINUX
ATelnetterminalstylecommandlineinterfaceisusedon
networksthatarenotWindowsbased(i.e.LinuxandUnix).
TheTelnetinterfacemaybedisabled.Seepage34.

PASSWORDPROTECTION
TheMCR5000isprovidedwithapasswordasasecurity
accessfeature.EachMasterclocknetworkdevicerequiresa
passwordthatmustbeenteredbeforethedevicewillaccept
configurationchanges.Eachdeviceorsetofdevicescanhave
auniquepasswordortheycanallsharethesameone.The
passwordcanbechangedandretainedtopermitaccessonly
toauthorizedusers.
Apasswordcanbeamaximumof11charactersandmay 10
containanysequenceofletters,numbers,andcommon
punctuation.Passwordsarecasesensitive.

DEFAULTPASSWORD
Thefactorydefaultpasswordispublic.

UTC/GREENWICHMEANTIMEREFERENCE
TheMCR5000referencetimeisbasedonUTC(Coordinated
UniversalTime).UTCisthelocaltimeattheprimereference
meridianatGreenwich,England.Atagivenlocationonthe
planet,localtimecanbedisplaced(referencedtoUTC)by11
to+12hours.TheNTPtimedistributionstandardoperates
withUTCreferencetimeonly.Alloffsetsfortime
displacementsareinputatthefinalstage(e.g.forcomputers
andclocks).Otherwiseadoubleoffsetmightoccur.
UTCissometimescolloquiallyreferredtoas"Greenwich
MeanTime"(abbreviatedGMT).

MasterclockMCR5000UserManualOriginalSept2012


TIMEZONEOFFSETS
Atimezoneoffset(orbias)canbeprovidedtoadjustthe
timefordisplayortimeoutputpurposes.Abiascanbesetas
apositive(+)ornegative()valuewitharesolutionofone
second.Factorydefault:Nooffset=UTCtime.

DAYLIGHTSAVINGSTIME
Daylightsavingstime(akaSummerTimeinEurope)
adjustmentscanbeconfiguredseparatelyandinadditiontoa
timezoneoffset.
Daylighttimestandardsvarywidelythroughouttheworld.
Traditionaldaylight/summertimeisconfiguredasaone(1)
hourpositivebias.ThenewUS/CanadaDSTstandardis:one
(1)hourpositivebias,startingat2:00amonthesecond
SundayinMarch,andendingat2:00amonthefirstSunday
inNovember.
IntheEuropeanUnion,daylightchangetimesaredefined
relativetotheUTCtimeofdayinsteadoflocaltimeofday(as
inU.S.).Europeancustomers,pleasecarefullyconsultthe
sectionentitledDaylightSavingsSettings(p.26)fordetails
onsettingdaylighttime. 11

Toensureproperhandsfreeyeararoundoperation,the
automaticdaylighttimeadjustmentsmustbeconfigured
usingthedaylighttimeoptionandnotwiththetimezone
offsetoption.
Factorydefault:Daylightsavingstimeisnotset.

LEAPSECONDS
UTCrunsattherateofatomicclocks,butwhenthe
differencebetweenthisofficialtimeandonebasedonthe
rotationoftheEarthapproachesonesecond,a"leapsecond"
isaddedtoUTC.
Thishasvirtuallynothingtodowiththeongoinggradual
slowingoftheearthsrotationovermillionsofyears,which
occursatamuchslowerrate.

MasterclockMCR5000UserManualOriginalSept2012


DHCP/BOOTPAUTOCONFIGURATION
ImportantNote:
LongDHCPnamesarenotsupported.
Onlythefirst14charactersofthe
devicenamewillberegisteredbythe
DHCPserver.
TheIPaddressoftheunitisrequiredto
configuretheMCR5000withTelnet.
TheDHCPservercanbeutilizedto
providetheIPaddressoftheassociated
devicenamethatisregistered.
ImportantNote:
AnMCR5000networkdevicewillnot
functionproperlyifconfiguredtouse
DHCPserviceswhennoDHCPserveris
presentonthenetwork.AnMCR5000
networkdevicewilldefaulttoafallback
IPaddressof169.254.X.Ywhenno
DHCPserverisavailableonthe
network,whereXandYarerandom.
TheMCR5000canobtainitsnetworkconfiguration
automaticallyfromDHCPorBOOTP,whenoneortheotheris
availableonthenetwork.UtilizingDHCP/BOOTP,the
MCR5000willautomaticallybeassigneditsnetwork
configurationincludinganIPaddress,andadditional
functionssuchasDNSserverandRouter/Gatewaysettings.
Thisfeatureisenabledbydefault.
DHCP(DynamicHostConfigurationProtocol)isamechanism
forautomatingtheconfigurationofnetworkeddevicesthat
useTCP/IP.WhenDHCPisenabled,DHCPconfiguration
acquisitionwilloverwriteanymanualconfigurationitems.
BOOTPisaprecursortoDHCP.TheMCR5000canobtain
configurationfromaBOOTPserverwhenDHCPisabsent.
TheMCR5000canautomaticallyobtainTimeZoneOffset
configurationandtheNTPserveraddresses(primaryand
secondary).ToutilizethesefeaturestheDHCPserverofthe
networkmustbepreconfiguredwiththeappropriate
checklistitems(seebelow).Factorydefault:DHCPenabled.
ThefollowingRFC2132definedoptionalconfigurationitems
are,whenavailable,usedbytheMCR5000forconfiguration:
12

Option No. Comments

Thevalueprovidedwillbeusedforthetimezoneoffsetconfiguration,unless

itisdefinedaszeroinwhichcaseitwillbeignoredandtheMCRwillrelyon
TimeOffset 2
internalconfiguration.Note:thisoptiondoesnotprovideinformation

appropriatefordynamicdaylightsavingstimeuse.


Router 3 ThefirstIPaddressprovidedwillbeusedforrouter/gatewayconfiguration.



DomainName UptotwoserverIPaddressesmaybespecified.MCRclockwilltreat
6
Server addressesasprimaryandsecondaryDNSservers.


NetworkTime UptotwoserverIPaddressesmaybespecified.MCRclockwilltreat

42
ProtocolServer addressesasprimaryandsecondaryNTPservers.

MasterclockMCR5000UserManualOriginalSept2012

DEVICENAME/DHCPNAMEREGISTRATION
Renamethedevicehere
Resetthenetworkconfiguration
byhandhere
MasterclockMCR5000UserManualOriginalSept2012
AllMasterclocknetworkappliancesshouldbeprovidedwith
customdevicenamesrelatingtoyourownorganizational
requirements.Itisrecommendedthatarobustnaming
scheme(perhapsbasedonlocation)bedevelopedbefore
devicesareinstalledonacampusorthroughoutabuilding.
Bydefault,devicenamesaretheproductnameabbreviation
followedbythelastoctetofthedevicesEthernetaddress
(MACaddress).
Thedevicenamemaybechangedfromthefactorydefault
namebyenteringauniquenameofupto32characters.
IfaDHCPserverisavailableonthenetworkwhenthe
MCR5000isinstalled,theunitwillbeautoregisteredwiththe
DHCPserver.Thenetworksystemadministratorcanthen
viewthisDHCPnameregistrationandthecurrentlyassigned
IPaddress,attheDHCPserver.
STATICIPCONFIGURATION
TheMCR5000allowsforStaticIPaddress,gatewayandDNS,
networkconfigurationentriestobemademanuallyifno
DHCP/BOOTPserverisavailable.Inaddition,theNTPserver
addressescanbeadjustedmanually.Manualconfiguration 13
requiresdisablingtheDHCPdefaultsviaWinDiscovery(or
otherconfigurationmethod).
NTP(NETWORKTIMEPROTOCOL)
NTPisanopenstandardtimesynchronizationprotocol
designedforprecisionsynchronizationandmaintenanceof
time/dateoncomputersandotherdevicesattachedto
TCP/IPnetworks.NTPitselfistransportedwiththeUDP/IP
(UserDatagramProtocol),andisusuallyservedonport123.
NTPtime/dateisUTCreferenced,astheprotocolhasno
provisionsforrepresentingtimezonesordaylightsavings
(SummerTimeinEurope).
AwealthofusefulNTPinformationandresourcescanbe
foundat
http://www.ntp.org

NTPCLIENT
Warning: If NTP
Server is enabled
and an offset is
created for it, the
NTP Client must
be disabled, else
the NTP time
served will be
erroneous.
Note:Useofthemulticastaddressing
methodrequirestheuseofrouters&
switchesandothernetworkdevices
thatsupporttheInternetGroup
ManagementProtocol(IGMP).In
addition,theIGMPmodemustbe
enabledandconfiguredformulticasting
addressingtobeimplemented
properly.Theimplementationof
multicastingaddressingisbeyondthe
scopeofsupportavailablefrom
Masterclock.Pleaseensurethatyour
networksystemcomponentsare
capableof,andconfiguredproperlyfor,
IGMPbeforeutilizingthemulticast
addressingfeature.
Note:Youwillneedtocheckwithyour
firewallvendortodeterminehowto
enablemulticasttrafficthrougha
firewall.Inadditionyoumaywantto
readRFC2588:IPMulticastand
Firewalls.
MasterclockMCR5000UserManualOriginalSept2012
TheMCR5000acquiresitsinternalUTCtimereferencefrom
anNTPtimeserverbyusingabuiltinNTPclient.TheNTP
clientisfullyconfigurableandcanoperateinseveralNTP
modestoreferencebothaprimaryandasecondaryNTP
server.Theclientcanbedisabledinordertoallowoperation
oftheunitasastandaloneunitwithoutnetworkconnection.
NTPSERVEROPTION
TheMCR5000canalsoactasaNTPserverwiththe
installationoftheNTPServerOption.Thisoptionisfully
configurableandcanoperateinseveralNTPmodes.Seethe
optionalfeaturessection(page11)formoreinformation.
NTPADDRESSINGMODES
UNICASTTheMCR5000supportstheunicastmethodofNTP
packetstransfer.Unicastmethodinvolvesdirecttransfer
ofrequestedinformationfromtheNTPservertotheNTP
clientbasedonaqueryorNTPtimerequest.Theunicast
methodissupportedsimultaneouslywheneitherthe
broadcastormulticastmodesareselected.
14
BROADCASTTheMCR5000supportsthebroadcastingof
NTPpackets.Thisfeatureisusefulinsituationswhere
networkadministrationmaywishtoavoidthenetwork
trafficcreatedbyalargenumberofclientsmaking
periodicNTPrequests,orinsituationswheresuch
periodicrequestsendupsynchronizedissuchamanner
astoexceedtheMCR5000sabilitytoreply.The
broadcastmodeisawidespreadoropenended
broadcast,notintendedforanyspecificIPaddress.
TheMCR5000providesNTP[UDP]broadcastsusingthe
broadcastaddress[255.255.255.255].
Note:SomefirewallsandrouterswillnotforwardUDP
broadcastsbydefault.Securityconfigurationsmayneed
tobeadjustedtoallowtheUDPbroadcastpacketsto
passontheconfiguredport.
MULTICASTTheMCR5000alsosupportsmulticast
addressingofNTPpacketsasarecentlyaddedfeature.
Asopposedtobroadcastmode(seeabove),dataissent
toeverypossiblereceiver(client).Multicastingisuseful
becauseitconservesbandwidth.Itdoesthisby
replicatingpackets,onlyasneededwithinthenetwork,
tosendthemonlytoreceivers(clients)thatwantthem,
therebynottransmittingunnecessarypackets.


Theconceptofagroupiscrucialtomulticasting.Every
multicastrequiresamulticastgroup;thesender(orsource)
transmitstothegroupaddress,andonlymembersofthe
groupcanreceivethemulticastdata.Agroupisdefinedbya
ClassDaddress.
TheMCR5000doesnotrestricttheuseofthemulticast
addressassignmentandsupportsthefullrangeofclassD
multicastaddressesorgroupsfrom224.0.0.0to
239.255.255.255.ThesegroupsorclassDaddressrangesfor
multicastingaredefinedandgovernedbyRFC3171,IANA
IPv4MulticastGuidelines.
Typically,themulticastaddressrangeisfrom224.0.1.0to
224.0.1.255.
224.0.1/24isconsideredtheINTERNETWORKCONTROL
BLOCK.TheaddressrangeisutilizedforNTPtraffic.Please
refertotheRFC3171foryourspecificapplicationand
implementation.
TheInternetGroupManagementProtocol(IGMP)isa
protocolthatcontrolsgroupmembershipforindividualhosts.
ThisprotocolonlyoperatesinaLANsetting,butisrequiredif
youwishtobeabletojoinamulticastgrouponahost.IGMP
isdefinedinRFC2236. 15

ANYCASTTheMCR5000doesnotcurrentlyprovideanycast
capability.

FormoreinformationonHowtoListenforNTPpleasesee
page32.

MasterclockMCR5000UserManualOriginalSept2012


BackPanelInterfaces


RELAYANDPROGRAMMABLERELAYEVENT
TheMCR5000includesalowvoltagedrycontact24VACor
RELAY
DCrelaythatcanbeconfiguredtobeeitherNO(normally
open)orNC(normallyclosed)usingtheterminalblock
connectorontherearoftheunit.
Therelaycanprovidetwomutuallyexclusivefunctions.
1. Bydefault,therelaywillactuatetoindicatewhenthe
unithaslostsynchronization(lock)withtheexternaltime
reference.
CAUTION:Connectinginputvoltagesor
2. Therelaycanbeprogrammedtoactuateatasingletime
switchingcurrentsbeyondthemaximum
(definedasHH:MM:SSstarttime)foraspecifiedduration
ratingsfortherelaycoulddamagethe
MCR5000.Suchdamageisnotcovered (inseconds)onceperday.Thissingledailyevent
underyourwarranty. schedulefeatureisincludedwiththeMCR5000.
Pleaserefertothespecificationssection(p.47)forthe
maximumrelayratings.

PPS PPS(PULSEPERSECOND)OUTPUT
TheMCR5000providesaPPSoutput.PPSiscommonlyused 16
asanontimemarkfortimingandsynchronizingsystems.
ThePPSisa5VTTLlevelsignalthatislockedtothecurrently
selectedandmostaccuratetimereference(externalor
internal).TherisingedgeofPPSsignalprovidestheOn
Timemark.ThePPSoutputoftheMCR5000isavailableon
SERIALPORTINTERFACES theBNCconnectorontherearoftheunitlabeledPPS.For
additionalinformation,seethespecificationssectionofthis
manual(p.48).

SERIALPORTINTERFACES
TIMECODEGENERATORCONNECTIONS TheMCR5000providesbothanRS232nullmodemandUSB
typeBserialinterfaceforserialcommunicationsand
configuration.

TIMECODEGENERATOR(TCG)OPTION
TimeCodeOutputConnections
Connectthetimecodesignalcabletoeithertheterminal
blockconnector(fordifferentialbalancedoutput)ortheBNC
connector(forsingleendedunbalancedtimecodeoutput),
Differential SingleEnded andthentoyourloaddevice(TimeCodeReader(TCR)
Balanced Unbalanced device).
TimeCode TimeCode

Output Output

MasterclockMCR5000UserManualOriginalSept2012

Installation
CHECKLIST
DynamicNetworkingConfiguration
(defaultforallMCR5000devices)
__ConfirmthataDHCP/BOOTPservice
isaccessibleonthelocalnetwork
__DetermineifDHCPserverwill
provideNTPserverconfiguration
__DetermineifDHCPserverwill
providetimezoneconfiguration
OR
StaticNetworkingConfiguration
__IPaddressandnetmaskdesignation
fordevice
__PrimaryandsecondaryDNS
(domainname)servers
__Gateway/router
__PrimaryandsecondaryNTPtime
sources
MasterclockMCR5000UserManualOriginalSept2012
PREINSTALLATIONCHECKLIST
TheMCR5000isanetworkdevicewithanNTPclientenabled
andconfiguredforDHCPprovidednetworksettingsandNTP
serveraddresses(bydefault).
BeforeinstallinganMCR5000onanetworkoneshouldbe
preparedwiththefollowingbasicconfigurationinformation
(seeboxatleft)theMCR5000requires.Youmayneedto
obtainsomeofthisinformationfromyournetwork
administrator.
QUICKSTARTINSTRUCTIONS
Makeallconnectionsattherearofunit,butkeepthe
powerdisconnecteduntilthelaststep.
17
ConnecttheMCR5000devicetoyourLAN(LocalArea
Network)hub/router/switchusingCat5cablemakingthe
connectiontotheRJ45connectorlabeledEthernet.
Attachanyadditionalcablesforaccessingdesired
featuresorinstalledoptions.Seetheappropriatesection
oftheusermanualformakingconnectionsforstandard
I/Oorinstalledoptions.
InserttheWinDiscoveryCDintoacomputerrunning
Windows2000,XP,7,Server2003orServer2008SP1.
TheInstallshieldapplicationwillbeginautomaticallyif
AutoRunisenabledonyoursystem.Otherwise,browse
totheCDrootdirectlyandclickthesetup.exefileto
begintheinstaller.
Finally,connectthesuppliedACpowercord.


RS232Communications

Pin Signal TheRS232interface[DB9maleconnector]maybeusedto

MCR5000signalname connectyourPCwiththeMCR5000inordertoreceiveNMEA
TCD 2RxD
0183messages.
2 RxD ReceiveData
TheMCR5000serialportpinoutisdefinedatright.RS232
3 TxD 3TransmitData communicationsfromastandardIBMPCorcompatiblehost
computeruseastandardstraightthrucable(3wiresonly:pin
2,3and5).
5 SG Signal/SystemGround

DSubConnector1 DSubConnector2

Dsub1 Signal Signal Dsub2

2 TransmitData
3 ReceiveData
5 Signal/SystemGround
MasterclockMCR5000UserManualOriginalSept2012
TransmitData 2
ReceiveData 3
Signal/SystemGround 5
ThedefaultcommunicationsettingsfortheRS232portare:
4800baud,8databits,1stopbit,noparity.
18
TheRS232portcanbeconfiguredforbaudratesof4800,
9600,19200,38400,and57600;alongwith7or8databits,1
or2stopbits,andtheparitybitscanbeselectedasNone,
Odd,andEven.
ForcommunicationwithothertypesofRS232receiving
devicesitmaybenecessarytoobservethefollowing
requirements:
Connectthetransmit(TX)lineoftheMCR(pin3oftheDB
9connector)tothereceive(RX)lineofthehostsystem.
Connectthereceive(RX)lineoftheclock(pin2oftheDB
9connector)tothetransmit(TX)lineofthehostsystem.
Connectthegroundlineoftheclock(pin5oftheDB9
connector)tothegroundofthehostsystem.
EnsurethehostsystemcancommunicateviastandardRS
232at4800baud,8databits,Istopbit,noparity.
Pins2and3mustuseRS232voltagelevels.TheMCR5000
cannotdecodeTTLlevelserialcommunicationsatpin2and3
oftheDB9connector.


Ensurethatanycableyouareusingforcommunication
withtheMCR5000iswithintheRS232standardlength
andisaworkingcable.
Theinterfacemayrequireanullmodemcable.
Anullmodem3wireserialcableorsimpleRS232cable
utilizingpins2,3and5onlyshouldbeused

DSubConnector1 DSubConnector2
Dsub1 Signal Signal Dsub2
2 ReceiveData TransmitData 3
3 TransmitData ReceiveData 2
5 Signal/SystemGround Signal/SystemGround 5

NTPCLIENTINFORMATION
Ifyouwanttosynchronizeacomputersystemornetworkto
theMCR5000withNTPserveroptioninstalledyoumust
incorporateaNTP/SNTPclient.Thisclientisresponsiblefor 19
askingtheNTPserverfortime/dateinformation.Insome
casesitsimplylistensonthenetworkforNTPtime
broadcasts,thensetstheinternaltimeofthecomputeror
device.NTPclientapplicationscomeinavarietyofofferings,
supportingdifferentfeatures,withdifferentlevelsof
accuracy,faulttoleranceandreporting.Manyareinexpensive
tolicense,orarefree(liketheclientappfromMasterclock,
seebelow).

FREESNTPCLIENTSOFTWARE
MasterclockprovidesaFREESimpleNetworkTimeProtocol
(SNTP)clientforusetosynchronizePCs,workstationsand
servers.ThisclientappiscalledMasterSyncPCFreewareand
itcanbedownloadedattheMasterclockwebsite.
https://www.masterclock.com/MasterSyncPC2.php
Thesoftwareisprovidedasis,asacourtesytoour
customers,withnotechnicalsupportprovided.This
applicationisdevelopedtorununderWindows2000,
WindowsXP,7,Server2003and2008SP1.

MasterclockMCR5000UserManualOriginalSept2012


WinDiscoveryInstallationandOperation

IncludedonCDwithyourMCR5000istheWinDiscovery
softwareapplicationfordetection,configurationand
managementofallyourNTPdevicesfromMasterclock.The
applicationoperatesintheMicrosoftWindowsoperating
system.

INSTALLINGWINDISCOVERY
Asinstructedonpage3:InserttheCDthatshippedwithyour
MCR5000toautomaticallyinstallWinDiscovery.IfAutoRun
isnotenabledonyourcomputer:
1. Runthesetup.exeapplicationfromtheCD.
2. Bydefault,thesetuputilitywillsuggestinstallingfilesto
C:\ProgramFiles\Masterclock\WinDiscovery.
Click[OKAY].

USINGWINDISCOVERY
OpenWinDiscoveryfromtheStartMenuorbydouble
clickingtheshortcuticononthedesktop.
Clickthe[Discover]buttontorevealallthedevicesaccessible 20
onthenetwork.Thestatusbarwilldisplaythecountof
devicesfound.Whencomplete(pleasewaituntil100%
appearsthendisappears),alistofdevicefamiliesandgroups
willbedisplayedintheleftpaneoftheWinDiscovery
window.Clickthe[+]buttonstorevealtheindividualdevices.
Clickthe[]buttonstohidetheindividualdevices.
Eachdeviceisconfiguredwithadevicenamefromthe
factory.Eachdevicenameincludesthemodelnameanda
MACaddressextension.Youshouldchangethedevicename
toonethatcanidentifythelocationofthedevice.
Itishighlyrecommendedthatonlyoneuseropens
WinDiscoveryatatime.Othermethodsshouldnotbeused
tomanagethenetworkdeviceswhileusingthissoftware
application.

MENU
Toopenamenuofoptions,includingPropertiesandDevice
Settings,rightclickthedevicename.
Or
ToopentheDeviceSettingswindow,leftclickthedevice
name.

MasterclockMCR5000UserManualOriginalSept2012


INSIDETHEMENUOFOPTIONSWINDOW:
Clickyourchoicetoopenthewindowforthatfunction.

Below:Themenuthatappearsfollowinga
rightclicktothedevicename.

PROPERTIES
Thedevicepropertiesmaybeviewedinsummarybyclicking
the[Properties]button.

NETWORKCONFIGURATION
Thenetworkconfigurationmaybeviewedinsummaryby
clickingthe[NetworkConfiguration]selection.

DEVICESETTINGS
HereyourMCR5000canbeconfiguredtoreceiveanddisplay
timeintheformatthatyouprefer,usingtimezoneoffsets
andDSTsettingstocompletelycustomizeitrelativetoUTC
time.
ThetoprightsectionoftheDeviceSettingsshowsalistofthe
21
FirmwareassociatedwiththeMCR5000,whichmayinclude
severaloptions,includingHSO,TCGandGPS.Therestofthe
DeviceSettingsarebuttonsleadingtonewwindows
describedbelow.

DEVICESETTINGS(DS)INPUTCONTROL(IC)
PropertiesNetworkConfiguration
EachMCR5000networkdevicecanbefullyconfiguredto
displaylocaltime(ordate)intheformatthatyouprefer,
usingtimezoneoffsetsandDSTsettingstocompletely
customizeitrelativetoUTCtime.
Inaddition,theDeviceSettingswindowincludesaccesstoall
configurationoptionsfornetwork,timereferencesforinput
andoutput,displayproperties,relaycontrol,administrative
functionssuchaspassword,aswellasastatusdisplay.
Anychangesmadeinthiswindowwillnotbeapplieduntil
youclickthe[Save]button,orthe[SaveandClose]button,
priortoclickingthe[Exit]button.


DeviceSettingsInputControl

MasterclockMCR5000UserManualOriginalSept2012

Note:WhilelisteningtoNTP
broadcasts,theunitcanalsoquerythe
timeserver.
Note:SomeNTP/SNTPclientswill
expectNTPserverstooperateonport
123andcannotbeconfiguredtoutilize
alternateports.
Note:WhilelisteningtoNTP
broadcasts/multicasts,thentpclient
cannotbeconfiguredtoquerythe
timeserver.SomeNTP/SNTPclients
willexpectNTPserverstooperateon
port123andcannotbeconfiguredto
utilizealternateports.
MasterclockMCR5000UserManualOriginalSept2012
DS>IC>NTPCLIENT
The[NTPClient]buttonallowsforsettingtheNTPmodeand
parametersoftheNTPclientinthenetworkdevice.
TheNTPclientisenabledbydefault.Itmaybedesirableto
disabletheNTPclientforcertainapplicationssuchas
thoseinwhichtheMCR5000willnotresideonanetwork
duringtypicaloperation.DeselectingEnableNTPclient
optionwilldisabletheNTPclient.
QUERYNTPserverforTimeisenabledbydefault.Ifyou
wantinsteadtolistenformNTPbroadcastsormulticasts
seebelow.
LISTENFORNTPBROADCASTSThenetworkclockcan
configuredtolistentoNTPbroadcastsbyselectingthe
ListenforNTPviabroadcastaddress[255,255,255,255]
checkbox.TheBroadcast/Multicasttimeoutperiod(in
seconds)isadjustablewhenthismodeisselected.
LISTENFORNTPVIAMULTICASTADDRESSThenetwork
clockcanbesetuptolistentoNTPusingmulticast
addressingbyselectingtheListenforNTPviamulticast
address(es)checkbox.
Whenenabled,themulticastclassD/Groupaddressmay
bespecifiedaswellasthefrequencythatmulticast 22
broadcastswillbeissued.Thiscanbechangedasdesired.
TheNTPclientcanlistenforNTPmulticastbroadcasts
usingthefullclassD/groupaddressrange.TheNTP
clientdoesnotrestricttheuseofthemulticastaddress
assignmentandsupportsthefullrangeofclassD
multicastaddressesorgroupsfrom224.0.0.0to
239.255.255.255.
ThesegroupsorclassDaddressrangesformulticasting
aredefinedandgovernedbyRFC3171,IANA
IPv4MulticastGuidelines.
Typically,themulticastaddressrange224.0.1.0
224.0.1.255(224.0.1/24)[InternetworkControlBlock]is
utilizedforNTPtraffic,however,pleaserefertothe
RFC3171foryourspecificapplicationand
implementation.
Thenetworkclientcanbeconfiguredtoeitherquerythe
NTPtimeserverataselectedinterval,tolistentoNTP
broadcastsonly,ortolistentomulticastbroadcasts.
Whenmulticastmodeisselected,theclientwillalso
listentobroadcastmessages.Thedefaultconfigurationis
toquerytheNTPserverat10secondintervals.To
configurethedevicetoonlylistentoNTPbroadcasts,
clickthecheckboxforListenforNTPbroadcastsonly,
andenteraBroadcast/MulticastTimeoutinseconds.
Thedefaulttimeoutis3600seconds.


NTPSERVERNAMES(seepage21)Bydefaulttheboxis
checkedforUseNTPserverprovidedbytheDHCP
serverandaprimaryNTPserveraddressisdisplayed.If
youwishtounchecktheboxandprovideyourown
serveraddressesforbothprimaryandsecondaryservers,
dosohere.
NTPCLIENTAUTHENTICATIONSETTINGSThiswindow
permitstheenteringofupto15MD5keyvaluestobe
trusted/allowed.Primaryclientsettingspermittheentry
ofaprimaryserverkeynumber,asecondaryserverkey
numberandabroadcastkeynumber.
NTPADVANCEDSETTINGSAdvancedsettingsallowforthe
adjustmentofadditionalnetworkcommunication
settings.Undermosttypicaloperatingcircumstancesitis
notnecessary,norisitsuggestedtochangethe
advancedsettingsoptions.

DS>IC>TIMECODEREADER
ThisbuttonwillonlyoperatewhenaTimeCodeReaderis
networked.Choosefromtheselectionsofferedandclickthe 23
[OK]buttonwhencomplete.

MasterclockMCR5000UserManualOriginalSept2012


DS>IC>NMEACLIENT
Clickthe[EnableNMEAClient]button(seepage22)toadjust
theport,Baudrate,Databits,Stopbits,Parity,Timeoutand
MaximumchangeforNMEAinputdata.

DS>IC>NENACLIENT
Clickthe[EnableNENAClient]button(seepage22)toadjust
theport,Baudrate,Databits,Stopbits,Parity,Timeoutand
MaximumchangeforNENAinputdata.TheNENAwindowis
virtuallyidenticaltotheNMEAwindow.

DEVICESETTINGS(DS)OUTPUTCONTROL(OC)
Clickthe[OutputControl]buttontoaccessthefollowing
MCR5000options(seebelow).Anychangesmadeinthis
windowwillnotbeapplieduntilyouclickthe[Save]button,
orthe[SaveandClose]button.
DS>OC>NTPSERVERBydefaultthe[EnableNTPServer]
buttonischeckedwithallappropriatesettingsfilledin.If
youwanttochangethesesettings,uncheckthebox.
Stratumlevelscanbemodified.ByclickingtheNTP
ServerAuthenticationSettingsbuttonyoucansetMD5
keysettingsforbothClientandServer,plusenable 24
authenticationforclientrequest,broadcastand
multicastpackets.
DS>OC>TIMECODEGENERATORThisbuttonoperates
onlywhenaTimeCodedeviceisonthenetwork.See
page22forasampleofthiswindow.
DS>OC>NMEATheMCR5000providesanNMEA
(NationalMarineElectronicsAssociation)0183message
outputontheRS232serialport.AllMCR5000unitscan
transmitthecurrentZDAformatNMEAmessage,based
uponthecurrentUTCtimeoftheMCR5000,usingthe
RS232port.
NMEAmessageoutputisdisabledbydefault.
SelecttheRS232settingsbuttontoadjustthebaudrate
andcommunicationssettingsfortheMCR5000window.
TheRS232portcanbeconfiguredforbaudratesof4800,
9600,19200,38400,and57600;alongwith7or8data
bits,1or2stopbits,andtheparitybitscanbeselected
asNone,Odd,andEvenThedefaultsettingswillbe4800
baud,8databits,noparity,1stopbit.
TheNMEAmessagesmaybemonitoredonacomputer
usingHyperTerminalortheoutputmaybeconnectedto
otherdevicesorapplicationswhichacceptNMEA0183
messages.

MasterclockMCR5000UserManualOriginalSept2012


AdditionalNMEA0183messagesareavailableforoutputon
theRS232serialport,iftheGPSreceiveroptionisinstalled.
SeethesectionforGPSoption(page11).
NMEAandWinDiscovery
TheMCR5000maybeconfiguredwiththeNMEA0183option
forcommunicationbetweenmarineelectronicdevicessuch
asanechosounder,sonar,gyrocompass,autopilotandGPS,
amongotherinstruments.
TheMCR5000willuseanyoneofthefollowingNEMA
messagesfortimesynchronization.
$GPZDA
$GPRMC
$GPGGA
$GPGLL
InordertoactivateandconfigureyourMCR5000forthe
NMEAoption,pleasedothefollowing:
1. OpenWinDiscoveryandclickDiscover.IftheMCR
menudoesnotappear,clickDiscoveragain.
2. ClickontheMCRlist[+]button
3. ClickontheMCR1000Devicelist[+]button 25

4. ClickonyourMCR5000torevealtheDeviceSettings
5. ClickonInputControltorevealthatwindow
6. ClickonNMEAClienttorevealthatwindow
7. ClickonEnableNMEAClient.Theotheroptionsshould
bepreselected.ClickOK
8. Closethelasttwowindows,butkeepopentheMCR5000
DeviceSettings
9. ClickonOutputControl
10. ClickonNMEAtorevealtheNMEAMessagespanel
11. HereyoumayselectwhichoneofthefourGPSmessage
codes(listedabove)isappropriateforyourGPSdevice
YoumayalsoselectwhichNEMAOutputPorttouse.Click
OKwhendoneandcloseallwindows.
DS>OC>NENAClickthe[NENA]button(page23)toaccess
theNENATimeStampOutputwindow.Thispermitsyou
toenableoneofthreeNENAformatsordisableone.It
alsopermitsselectionofaportsetting.

MasterclockMCR5000UserManualOriginalSept2012


DS>OC>TRUETIME/KINEMATICSThisbuttonenables
selectionofthisoutputandadjustmentoftheport
settings.
DS>OC>PROGRAMMABLEPULSEOUTPUTThisbutton
operatesonlyinthepresenceofaPPOdevice.Whena
PPOdeviceispresentthewindowatleftappearsenabling
choicestobemadeintheOutputMode,InputOutput
State,thefirstintervalandthesecondinterval.
DS>OC>TIMEDISSEMINATIONDURINGOUTAGEThis
buttonisenabledandsetbydefault.Customizethis
settingonlyifrequiredtodoso.

DS>NETWORKCONFIGURATION
Asontheearlierdescribedwindow(p.20),thenetwork
configurationmaybeviewedinsummarybyclickingthe
[NetworkConfiguration]selection.

DS>DISPLAYPROPERTIES
Hereyoucanchangethebrightnessofthedisplayormodify
thepresentationofthedateandtime.Youcanchangethe
displayfromUTCtolocaltimeandyoucanalternatetimes 26
withdatesandsettherateatwhichtheychange.

DS>COMMUNICATIONSCONTROL
Certainadvancedfeaturesmaybeconfiguredusingthe
CommunicationsControlbutton.Thesefeaturesinclude,
accesstotheTelnetconfigurationinterface,whichyoumay
allowandsetanewportfor,orretainthedefaultport:23.


PotentialNetworkTopologyCommunicationProblems
NetworksseparatedbyphysicalrouterswilloftenblockUDPbroadcastspreventing
WinDiscoveryfromlocatingdevicesonaremotenetwork.
Undersuchcircumstances,WinDiscoverymustbeoperatedfromacomputerwithin
theremotenetwork.Ortheroutersseparatingthenetworksmustbeconfiguredto
passbidirectionalUDPtraffic(includingbroadcasts)onport6163.
Consultyournetworkadministratorforadditionalinformation.
Personalornetworkcomputerfirewallapplications,suchasZoneAlarm,BlackIce,
SymantecClientFirewall,ortheWindowsOSfirewallmayalsopreventWinDiscovery
fromoperatingcorrectly.ConfigurethefirewalltoallowbidirectionalUDPtrafficon
port6163ortemporarilydisablethefirewallwhileusingWinDiscovery.

MasterclockMCR5000UserManualOriginalSept2012


DAYLIGHTSAVINGSTIMESETTINGS
Click[DaylightSavingTime]toopenthiswindow.Theclock
hascompleteflexibilitytodisplayanytimezoneandDST
combination.
ForsettingtheDSTrules,useoneofthefollowingoptions.
1. Manuallyenterthedaylightsavingtimerules;or
2. Clickthe[US/CanadaStandard]button;or
3. Clickthe[EUStandard](EuropeanUnion)button.
4. ThenClick[CurrentWindowsSetting]toapplythe
currentconfigurationforyourWindowsOS.
5. Click[OK]toclosetheWindow.
TheDSTruleswillbesavedwhenyouclickeitherthe[Apply]
buttonorthe[ApplyandClose]button.

TIMEZONE/TIMEOFFSET
ClickheretoopentheTimeZoneConfigurationwindow.
Hereyoullfindalistoftimezones,includingcityandarea
descriptionstohelpwiththeselection.Selecttheoffsetthat
fitsyourlocationandclick[OK]toclosethewindow.
27

DS>RELAYCONTROL:
SETRELAYSCHEDULE
VIEWRELAYSCHEDULE
Setascheduleofrelayswitcheventswiththe[SetRelay
Schedule]button.Onceaschedulehasbeenappliedtothe
MCR5000,thecurrentrelayscheduleinformationcanbe
retrievedtovalidatetheentrywasmadecorrectlyandthe
scheduleisactivebyusingthe[ViewRelaySchedule]button.

MasterclockMCR5000UserManualOriginalSept2012


DS>ADMINISTRATIVEFUNCTIONS(AF)
Clickthe[AdministrativeFunctions]buttontoaccessamenu
offunctionsthatareotherwiserarelyaccessed.These
include:1.SetTime/Date(notUTCorlocaltime);2)Set
Password;3)ResetDevice;4)InstallNewOption;5)Leap
SecondDate(inputthiswhenitisannounced);6)Email
Configuration(toautomaticallyalertyouviaemailofany
situationswithinthesystemwhentheyhappen).Belowwell
lookatthisnewwindowsoneatatime.

DS>AF>SETTIME/DATEWINDOW
Theremaybesituationswhereyoudonotwanttodisplay
localtime.Thisfeaturemaybemostusefulfor
demonstrations,inlabsituations,environmentswherean
externalreferencetimesignalisnotavailable,whenthebuilt
inNTPclientisdisabledorwhenanetworkconnectiontoan
NTPserverisnotavailable.
Clickthe[SetTime/Date]buttontoresetthetimetoyour
preference.Youwillbepromptedwithsomeadditional
instructionsthenofferedthechoicetocontinue.Click[Yes].
IntheSetTimeandDatewindowclickthe[Custom]buttonto
enteryournewtimeanddate.Clickthe[SetNow]buttonto 28
activateyourcustomtime.ToreturntoUTCtimeclickthe
[UTCTimeandDatebuttonfromthePCclock]button.Then
click[SetNow]



DS>AF>SETPASSWORD
Click[SetPassword]tocreateanewpassword.Youwillneed
toentertheoldpassword.Awarningisprintedonthis
windowconcerningtheramificationsofforgettingan
appliancepassword.Inaworstcasescenarioyouwouldreset
theMCR5000toitsfactorydefaultsettings,includingthe
factorydefaultpassword:public.
Thereisasecondwaytosetapasswordonpage30and
describesmorefullytherulessurroundingpasswordusage.

MasterclockMCR5000UserManualOriginalSept2012


DS>AF>RESETDEVICE
Click[RestDevice]toinduceasoftreset.Thisprocedure
allowstheMCR5000toclearitscurrentcommunications
bufferandreinitializeitsprocessing,whichincludesanother
softwarerequestforaDHCPaddress.Thisfeatureisintended
toallowtheusertoremotelyresettheunitanddoesnot
restorethefactorydefaultstate.
Alternatively,ifyouarenotintheAdministrativeFunctions
windowbutareviewingthelistofdevicesafterpressingthe
[Discover]button,simplyrightclickonthedeviceyouare
interestedinandselectthe[ResetDevice]button.

DS>AF>INSTALLNEWOPTION
Click[InstallNewOption]toinstallanewoptionkeyyou
requestedandreceivedhere.Thiswillinstallthenewoption
intothesoftware.

DS>AF>LEAPSECONDDATE
Click[LeapSecondDate]toenableafutureleapsecondto
occuronadatethatyoumanuallyenter.
29

DS>AF>EMAILCONFIGURATION
Clickthe[EmailConfiguration]buttontogenerateemail
alertswhencertainconditionsaremet.

DS>AF>SETTODEFAULTCONFIGURATION
Clickthe[SettoDefaultConfiguration]buttontoresetallof
yourpreviouslyenteredoptionsandcustomssettingsbackto
theoriginalfactorysettings.

MasterclockMCR5000UserManualOriginalSept2012


DS>STATUS
AtthebottomleftoftheMCR5000DeviceSettingswindowis
the[Status]button.TheStatuswindowincludesaDisplay
SnapshotofthedigitalclockonthefaceoftheMCR5000in
realtime(seebelowforadualdisplaysample).Ontheright
appeartheUTCtimeanddate,localtimeanddate,the
currentreferencesignal(inthiscaseGPS),thereference
status(inthiscaseLocked)andtwowindowslistingLastTime
LockLostandRestored.

BelowtheselistingsaretabbedwindowsforNetwork,NTP,
GPSandTCG.
NetworkTabincludesthenameofthedevice,themodelof
thedeviceandasummaryofthenetworkconfiguration,
muchofthisdataisrepeatedfromthenetwork
configurationwindowdescribedearlier(p.20).

NTPTabincludesacheckboxforanenabledNTPserver,
plusthenumberofNTPrequestsserviceandtheserver
stratum.AlsoincludesacheckboxforanenabledNTP
clientincludingindicationsfortheactiveserver,theNTP
status,thelastNTPtimestamp,thelargesttime
adjustment,andtheaveragetimeadjustment.
30

GPSTabincludestimeanddateforLockLost(UTC),Lock
Restored(UTC),yourgeographicalposition,receiver
detailsandalistofthesatellitestheGPSantennais
listeningto(inthiscasenine)andtheirindividualSNR
(signaltonoiseratio,with41.0asthehighestquality).

TCGTabincludestheTypeofCodeBeingGenerate(inthis
caseSMPTE@30fps),theRawTimeCodeandtheTime
toGeneratewhetheryouchooseUTC,LocalorCustom.

DualDisplayExample

MasterclockMCR5000UserManualOriginalSept2012

TheGlobalPasswordbeingusedmustmatch
thepasswordonallthedevicesbeing
administered.Onanynewsystembeing
installed,thefactorydefaultglobalpasswordis
public.
MasterclockMCR5000UserManualOriginalSept2012
SETPASSWORD
EachMasterclockdeviceinyournetworkmayhaveitsown
password(seethePropertieswindowtoSetPassword),or
youmaycreateaGlobalPasswordontheDiscoverwindow
(seebelow).Thedefaultpasswordthatcomeswitheach
MCR5000fromthefactoryispublic.
Yourcustompasswordshouldbeonetoelevencharacters
andiscasesensitive.Foraddedpasswordstrength,you
shouldusebothalphanumericandspecialASCIIcharacters.
Thepasswordmustbeenteredtwicetoconfirmtheentry.
Click[ChangePassword]tosaveor[Cancel]todiscardthe
change.
Whenapasswordissetforadevice,eachtimeyouclick[OK],
[Apply]or[ApplyandClose]forthatdeviceyouwillbeasked
forthepassword.YoucanselecttheRememberthis
passwordforthesessionboxandyouwillnotbeprompted
forthepassword,untilyourestartWinDiscovery.Oryoucan
usetheGlobalPasswordfeature,describedbelow.
Ifyouenterthewrongpasswordandselectedthe
Rememberthispasswordforthesessioncheckbox,youwill
receiveanerroruponclicking[OK],[Apply]or[Applyand
Close]toanyconfigurationchanges.Youcanclosethe
WinDiscoverysessiontoforgetthewrongpassword(s). 31
However,thiswillrequireenteringthepasswordsagainfor
eachdevice.
Alternately,youcanremovetheincorrectpasswordentry
duringaWinDiscoverysessionbygoingtothedropdown
menuforthedeviceandselectingthe[Forgetmemorized
password]button.
GLOBALPASSWORD
TheGlobalPasswordfeatureallowstheusertoenterasingle
passwordforallNTPdevicesusingthesamepassword.
DuringthissessionandsubsequentsessionsofWinDiscovery,
youwillnothavetoenterthepassword.
ENABLING/DISABLINGGLOBALPASSWORD
1.CheckEnableGlobalPassword.
2.Typeyourpassword.
3.Click[OK]
TodisabletheGlobalPassword,deselecttheEnableGlobal
Passwordcheckboxandclick[OK].


FROMTHEPROPERTIESMENU:
SETTIME/DATE
ClicktheSetTime/Datebuttonandawindowappears
remindingtheuserThisfeatureisonlytobeusedtosetthe
UTCtimeanddateifthedeviceisnotlockedtoareference
andisfreewheeling.Othercautionaryremarksfollow.At
thebottomofthewindowyoumaychoosetocontinueor
not.Ifyouchoosethe[Yes]button,theSetTime/Date
windowappears,previouslyseenonpage27.

STATUS
SeeStatuswindow,page29.

RESETDEVICE
SeeResetDevicewindow,page28.

SETTODEFAULTCONFIGURATION
SeeSettoDefaultConfigurationwindow,page28.
32

SETRELAYSCHEDULE
SeeSetRelaySchedulewindow,page26.

VIEWRELAYSCHEDULE
SeeViewRelaySchedulewindow,page26.
.

MasterclockMCR5000UserManualOriginalSept2012


HowtoListenforNTP

NTPADDRESSINGMODES
UNICASTTheMCR5000supportstheunicastmethodofNTP
packetstransfer.Unicastmethodinvolvesdirecttransfer
ofrequestedinformationfromtheNTPservertotheNTP
clientbasedonaqueryorNTPtimerequest.Theunicast
methodissupportedsimultaneouslywheneitherthe
broadcastormulticastmodesareselected.

MULTICASTThenetworkclockcanbesetuptolistentoNTP
usingmulticastaddressingbyselectingthe[Listenfor
NTPviamulticastaddress(s)]checkbox.
Whenenabled,theMulticastclassD/Groupaddress
maybespecifiedaswellasthefrequencythatmulticast
broadcastswillbeissued.Thiscanbechangedasdesired.
ThenetworkclockcanlistenforNTPmulticast
broadcastsusingthefullclassD/Groupaddressrange.
Thenetworkclockdoesnotrestricttheuseofthe
multicastaddressassignmentandsupportsthefullrange
ofclassDmulticastaddressesorgroupsfrom224.0.0.0
to239.255.255.255.Thesegroups(orclassDaddress
rangesformulticasting)aredefinedandgovernedby 33
RFC3171,IANAIPv4MulticastGuidelines.
Typically,themulticastaddressrange,224.0.1.0
224.0.1.255(InternetworkControlBlock),isusedforNTP
traffic.However,pleaserefertotheRFC3171(linkbelow)
foryourspecificapplicationandimplementation.
http://www.elook.org/computing/rfc/rfc3171.html

BROADCASTThenetworkclockcanbeconfiguredtolisten
toNTPbroadcastsbyselectingthe[ListenforNTPvia
broadcastaddress255.255.255.255]checkbox.
Thebroadcasttimeoutisadjustablewhenthismodeis
selected.
ThedefaultconfigurationistoquerytheNTPserverat
10minuteintervals.Theclockdriftis1minuteperyear,
soyoucanadjustasneeded.Toconfigurethenetwork
clockdevicetoonlylistentoNTPbroadcasts,clickthe
checkboxforListenforNTPbroadcastsonlyandenter
aBroadcastTimeoutinminutes.Thedefaulttimeoutis
60minutes.

Asmentionedearlier,theANYCASTmodeisnotused.

MasterclockMCR5000UserManualOriginalSept2012

ThestaticIPaddressyouentermustnotbeinuse
byanotherdeviceonthenetwork.Thisincludes
IPaddressrangesreservedforusebytheDHCP
server.IfastaticIPaddresscreatesaduplicateIP
addresscondition,thenetworkclockwillbe
assignedafallbackIPaddressof
169.254.xxx.xxx.
The169.254.xxx.xxxaddressisalinklocal
addressrange(notallowedontheInternet)that
isusedbyMicrosoftwhenevertheirDHCPclients
cannotfindaDHCPserver.
MasterclockMCR5000UserManualOriginalSept2012
DHCPDEFAULTANDFALLBACK
Thedefaultfactorysettingfornetworkconfigurationisto
useDHCP/BOOTP.
FallbackAddressIfaDHCPservercannotbefoundonthe
networkbytheNTPclock,theIPaddresswillbeassigneda
fallbackIPaddressof169.254.xxx.xxx.
STATICIP
TouseastaticIPaddress,deselectthecheckboxintheNTP
Clientwindow,NTPServernamessection(atleft)for[Use
NTPserverprovidedbytheDHCPserver].
BackundertheDeviceSettingsWindow(atleft),openthe
NetworkConfigurationWindow(atlowerleft)anduncheck
thebox[Automaticallyobtainnetworkconfigurationfrom
DHCP/BOOTP].YoumustthenentertheIPaddress,netmask,
gateway,primaryDNSappropriately.
DeviceswhichhavebeenassignedafallbackIPaddressof
169.254.xxx.xxxwillbedisplayedinthemainWinDiscovery
windowwithREDtext,indicatingaproblemwiththe
configuration.
34
NTPCLIENTAUTHENTICATIONSETTINGS
TheNTDSseriesusestheMD5MessageDigestAlgorithm,
whichisawidelyusedcryptographichashfunctionthat
producesa128bithashvalue.
http://en.wikipedia.org/wiki/MD5
NTPCLIENTADVANCEDSETTINGS
FromtheNTPClientwindow,the[NTPClientAdvanced
Settings]buttonallowsfortheadjustmentofadditional
networkcommunicationsettings.Undermostoperating
circumstancesitisnotnecessarytochangethesesettings.
ThefactorydefaultTCP/UDPportforNTPserviceis:123


UsingTelnet

TELNETOPTION
TypicallyyoullusethefreeWinDiscoveryapptoestablish
firsttimenetworkingconfiguration.However,youmayuse
TelnetonsystemswithaDHCPserver.
ToaccesstheTelnetbutton,gobacktoDeviceSettingand
clickthe[CommunicationsControl]button.Inthe
CommunicationsControlwindow,clickthe[TelnetControl]
buttonandselect[OK].BydefaulttheTelnetPortissetat23.
Ifyouwishtochangeit,deselecttheAllowTelnet
Configurationcheckboxandclick[OK].
PORTDEFINITIONIfTelnetisallowed,theportmustbe
defined.ThedefaultTelnetportis23.Seeyournetwork
administratorifyouneedadditionalinformation.
IPADDRESSIfTelnetisallowed,theIPaddressoftheunitis
required.Bydefault,theMCR5000isconfiguredtoobtainan
IPaddressviaDHCP.IfaDHCPserverisavailableonthe
networkwhentheMCR5000isinstalled,itcanbeutilizedto
providetheIPaddressoftheassociateddevicenamethatis
registeredwiththeserver.
ConfigurationviaTelnetmaynotbeconvenientfordevices
operatingwithafactorydefaultnetworkconfigurationsince 35
theIPaddressisnotknown.
Telnetusername:public.Telnetpassword:public.

Port23

SomeNTP/SNTPserverswillexpectNTP
clientstooperateonport123.

Iftheadvancedsettingshavebeenaltered
foryourclockandyoubeginexperiencing
difficultyingettingyourclocktosynchronize
totheNTPtimeserver,ortheclockbegins
actingerratically,tryreturningtheadvanced
settingstothedefaultvalues:23.

MasterclockMCR5000UserManualOriginalSept2012


TimeCodeGenerationOption

IfyouhavetheTimeCodeGenerationOption(page15),you
willneedtoconfigureaTimeCodeGeneratoron
WinDiscoveryunderDeviceSettings.
Select[OutputControl].
Thenselect[TimeCodeGenerator].
TheresultingTimeCodeGenerationwindowallowsyouto
choosetheTypeofTimeCodetoGenerateandtheCoded
Expression.Modifytheseinputstofityourlocation.Then
selectTimeToGenerateforLocalTimeorCustomTimeif
differentthantheUTCdefault.

TIMECODEGENERATION
Withinthiswindowaretwoormoredropdownmenus
(dependingonyouroptionpurchases).
TheTypeofTimecodetoGeneratewindowrevealsseveral
IRIGandSMPTEchoices.AllIRIGchoicescreatetwofurther
dropdownwindows,asshownatleft.SMPTEchoicescreate
onedistinctlydifferentdropdownmenuandacheckbox.
Ifyoudonotchangetheseselectionsthedefaultselections 36
willremainineffect.
TheTimetoGeneratesubwindowprovidesadefaultchoice
ofUTC,alongwithchoicesforLocalTimeandCustomtofit
yourneeds.Clickthe[OK]whenallofyourchoiceshavebeen
made.

MasterclockMCR5000UserManualOriginalSept2012

GPSOption
GPSANTENNASMAFEMALE
Note:AllcomponentsoftheGPSsystem
[MCR5000unitwithGPSreceiver,power
supply,GPSantenna,antennacable]aretested
asasystematthefactorybeforeshipment.
Besure:
1)theGPSantenna,theMCR5000andthe
suppliedcoaxialantennacablehavenot
beendamaged;
2)theGPSantennahasanunobstructedview
ofthesky;
3)thepowerconnectorisproperlyinstalled;
4)andthefrontpanelLEDfollowsthestartup
sequencedescribedearlier(on,offand
thenon).
Masterclockhighlyrecommendsusingonly
thepremade/pretestedantennacables
providedbyMasterclock,Inc.Forbest
performance,itisbesttoorderthese
cables(seeavailableantennapackages,
page37)atthesametimethatyouorder
yourMCR5000withGPSoptioninstalled
sincetheunithasbeenfactorytestedasa
systemwiththeantennacablesand
antennabeforeshipment.
MasterclockMCR5000UserManualOriginalSept2012
WiththeGPSoptiontheMCR5000derivesprecisionUTC
timefromsatellites.Itusesaninternalreceiverthatrequires
apreamplifiedGPSantenna.
GPSANTENNACONNECTIONS
1. Disconnectpowerfromtheunit.
2. Providetheantennawithaclearviewofthesky.Donot
moveitagainuntilaftertheMCR5000hasachieved
satellitelock(explainedbelow).Routetheantennacable
tothebackoftheMCR5000.
3. Connecttheantennacablecoaxialconnectortothegold
SMAfemaleconnectorontherearoftheunit(labeled
ANTinimageatleft).
4. ReapplypowertotheMCR5000.
STARTUPANDGPSSATELLITEACQUISITION
WhentheMCR5000GPSisinitiallypoweredupthetimeto
acquiresatellitesandextractcorrecttimeistypically5to15
minutes.Inlesstheoptimalconditionsthiscouldextendto 37
25minutes.Atmosphericconditions,typeofantenna,
antennalocationandantennacablelengthwillaffect
acquisitiontime.
Whenrestarting,ifthelocation,timeandnumberofsatellites
havenotsignificantlychangedsincelastpowerdown,the
unitshouldstartupmuchfaster.
GPSLOCKRELATEDISSUESAND
TROUBLESHOOTINGTIPS
ThefollowingitemsarespecifictotheMCR5000withGPS
optioninstalledandshouldbeconsideredonlyafterthe25
minutesatelliteacquisitiontimehaselapsedwithout
acquisition.
PROBLEMS:
UnitisnotlockingtoGPS.
TheLEDonthefrontpanelisalwayssteadyON.
Unitisnotservingtime.
WinDiscoverydisplaysnoGPSsatelliteinformation

Above:BasicAntenna
IncludedwithGPSoption.
Below:Standardantennaand
PVCpole.
MasterclockMCR5000UserManualOriginalSept2012
POSSIBLEREASONS/SOLUTIONS:
STEADYON:ThereferencelockLEDstayssteadyONwhen
theunithasnotlockedtoGPSandisnotservingNTPtime.
FLASHONCEPERSECOND:ThereferencelockLED(page13)
willflashoncepersecondwhenlockedtoGPS.
FLASHTWICEPERSECOND:ThereferencelockLEDwillflash
twicepersecondwhenfreewheeling(runningwithout
externalsignal,runningonaninternaloscillator).
TheMCR5000mustfirstacquireaninitiallocktoGPSbefore
itwillservetime.Oncelocked,theunitcancontinuetoserve
time(eitherwhilelockedtoGPSorwhilefreewheeling)as
longastheDCinputpowerisnotinterrupted.
1. Waitatleast2030minutesifinstallingtheGPSreceiver
deviceinanewlocation.TheGPSreceivermustfindand
acquirethesignalfromatleastfourGPSsatellites
simultaneouslyandwillcontinuetoacquireuptothe
eightsatellites.Whenplacedinanewlocation,timeto
firstlockwillvary,butcanbequitelengthysincetheGPS
receivermustupdateitsinternalalmanacandephemeris
datafromtheGPSsatellites.
2. ChecktheGPSantenna,antennacable,andconnectors.
Makesurethecablesandconnectorsarenotdamaged 38
andthethreadedconnectorsaretightlycoupled.
3. RelocateandreinstalltheGPSantennaoutdoorswitha
clear/unobstructedviewofthesky.Findarooftopor
similarlocationsuchasalargeopenfieldorparkinglot
withanunobstructedview.Whiletheunitmaylockto
GPSonsomeoccasionswiththeantennalocatedindoors
nearawindow,suchuseisnotrecommended.YourGPS
antennamustnotbenearsatellitedishesorsourcesof
RFinterferencesuchastransmittersorotherantennas.
4. Replaceyourcableandconnectors.Yourantennacable
orconnectorsmaybeshortedoropen.
5. Checkyourcablelength.Youmaybeusingtoolongofan
antennacableorusinganimproperimpedancecable.If
necessary,removethelongantennacableandconnect
theMCR5000directlytotheshortcableontheGPS
antennausingtheshortSMAmaletoSMAmaleadapter
providedwithyourantennapackage.Preferredand
testedGPSantennacableisavailablefromMasterclock
inlengthsupto500feet(152m).

Note:DamagetotheGPSreceiverisnot
coveredunderwarranty.
Ifyouneeduninterruptedprecisetime,
pleasepurchaseaspareMCR5000witha
GPSoption.OrderyourfirstMCR5000with
additionalTCRorHSOasabackup
reference.
Forrepairscontacttechnicalsupportat
Masterclock(seepage56forcontact).
Note:DamagetotheGPScablesisnot
coveredunderwarranty.
IftheGPSantennaorcablesaredamaged
pleasecontactMasterclocktoorder
replacements.
GPSantennacannotberepaired.
TheMCR5000withaGPSmoduleinstalled
requiresapreamplifiedantenna.The
MCR5000provides+3VDCviathecenter
pinoftheSMAcoaxialcable/connectorfor
remotepowertotheantenna.
WARNING:Attachingapassive(nonpre
amplified)antennatotheMCR5000could
destroytheGPSreceivermodule.Thisisa
majorrepaircostwhichisnotcoveredby
warranty.
MasterclockMCR5000UserManualOriginalSept2012
6. Internaldamage:TheGPSreceiverlocatedwithinthe
unitmayhavebeendamagedduringtheinstallationor
handling.HandletheMCR5000withGPSreceiverasyou
wouldanyelectronicdevice.Donotsubjecttheunit
(particularlytheantennainputconnector)to
electrostaticdischarge(ESD)duringhandling.When
handlingorinstallingthedevice,observeproperESD
protectionmethods;andasaminimum,discharge
yourselftoaconvenientgroundbeforehandlingtheunit.
Preferably,useastaticdischargewriststrapconnected
toearthgroundwhenhandling,installing,andor
configuringthedevice.
7. Inappropriatepowerapplication:AnMCR5000withthe
GPSreceiveroptionprovidespowertothepreamplified
GPSantennausinglowvoltagesuppliedonthecenterpin
oftheantennacable.ToavoiddamagetotheGPS
receiver(and/orGPSantenna)causedbyashortcircuit,
makeantennaconnectionsonlyafterallpoweris
removedfromtheunit.
8. Incompatibleantenna:Donotuseantennasprovidedby
others.TheymaynotbecompatiblewiththeGPS
antennasuppliedwithyoursystemandmaydamagethe
GPSreceiverunit.
9. Damageduringinstallation:TheGPSantennacablesmay
bedamagedbypullingandtwistingtheconnectors.You 39
shouldalsoavoidpinchingandoverbendingthecables
themselves.Thismayoccurwhileusingacablepuller.
Ensurethatyoudonotpulldirectlyontheconnectors
duringtheinstallation.Ensurethatyoudonottwistthe
connectoratthelocationwheretheconnectormeetsthe
cable,asthiscandamagethebraid.Thecoaxialcable
shouldnotbecrushed,crimpedorbentatasharpangle
norshoulditbestrainedbypulling.Anydamagetothe
cablecouldresultinimproperfunctioning.Ifthecableis
tobecoiledforstorage,thecoildiametershouldbeat
least6.IfyourGPSantennacablesaredamagedplease
contactMasterclocktoorderreplacements.


AdditionalNMEA0183SentenceOutputs

TheMCR5000canoutputadditionalNMEA0183sentences
ontheRS232serialport.Bydefault,allMCR5000units
transmitthebasicZDAformat,basedonthecurrentUTC
time.However,additionalsentencesareavailable(seelist
below)andthesecanbeaccessedwithbysimplychecking
theappropriateboxes(atleft).

ZDA
GSV
GGA
GLL
GSA
RMC
VTG
GSV
NMEAsentenceoutputisdisabledbydefault.Itcanbe
enabledbyselectingoneormoresentencesfromthelist.
Note:SelectingmorethantwoNMEAsentencesmaycause
40
thesentencestobeoutputeveryothersecondasopposedto
everysecond.Thischaracteristicisaninherentfunctionof
theGPSreceiverandisparticularlytruewhenselectingGSV
sentenceoutput.WhenGSVisselected,uptothreeGSV
sentencewillbeoutput,withinformationregarding4
satellitespermessage.Increasethebaudrate(maximum=
57600)wheneveraddingadditionalsentencestohelp
increasemessagedeliverycapabilitywithinthesecond.

NMEAOUTPUTPORT
Selectyourpreferredoutputport:
RS232port(DB9)
USBport
Ethernet
ThefirsttwoselectionsproduceaPortSettingswindow(at
middleleft)withpreselected[Baudrate],[Parity],[Number
ofDataBits]and[NumberofStopBits]buttons.
Thethirdselectionproducesthewindowatlowerleft,
EthernetSettings.

MasterclockMCR5000UserManualOriginalSept2012


SelecttheRS232settingsbuttontoadjustthebaudrateand
communicationssettingsfortheMCR5000window.The
RS232portcanbeconfiguredforbaudratesof4800,9600,
19200,38400,and57600;alongwith7or8databits,1or2
stopbits.TheparitybitscanbeselectedasNone,Odd,and
Even.Thedefaultsettingswillbe4800baud,8databits,no
parity,1stopbit.

STREAMINGDATAUSINGHYPERTERMINAL
NMEAsentencesmaybemonitoredonalegacyPCOSusing
HyperTerminal,whichwasbundledwithearlierversionsof
Windows.HyperTerminalPrivateEditionandHyperACCESS
arepaidupgradesthatcontinuetosupportallversionsof
Windows.TheHyperTerminalimageatupperleftwas
providedbyalegacysystem.Itshowsseveralsecondsof
satellitedata.

STREAMINGGPSDATAUSINGPUTTY
ForthoseofyouwithamorerecentPCOSyoumayaccess
severalstreamsofGPSdatabyusingPuTTY.exe(atleft).

41
ACCESSINGSTREAMINGGPSDATA
FollowtheseinstructionstoaccessstreamingGPSdataon
PuTTY.exe.
1. ConnectaUSBcablebetweenyourMCR5000andyour
computer.MakesureaGPScableandantennais
attachedtoyourMCR5000.
2. OpenWinDiscovery.Withinthatprogram:
3. Clickonthe[Discover]button.
4. RightclickonyourMCR5000torevealtheMCR5000
DeviceSettingswindow.
5. Clickonthe[OutputControl]button.
6. Clickonthe[NMEA]button.
7. ThatrevealstheNMEAMessageswindow.Intheupper
box,selectZDAoranyotherNMEAsentence.
8. Inthelowerbox(NMEAoutputport),selectthe[USB
port]buttonandclickon[PortSettings].

MasterclockMCR5000UserManualOriginalSept2012


9. ThatrevealsthePortSettingswindow.SelectyourBAUD
rate(e.g9600).Parity=None.NumberofDataBits=8.
NumberofStopBits=1.Click[OK].
10. TheNMEAMessagewindowreappears.Click[OK].
11. TheOutputControlwindowreappears.Click[OK].
12. TheMCR5000DeviceSettingswindowreappears.Click:
[SaveandClose].
13. TheWinDiscoverywindowreappears.Click[Exit].
14. OpenPuTTY.exe.Selectthe[Run]button.
15. ThatrevealsthePuTTYConfigurationwindow.Onthe
rightyoullbeinputtingyourBasicoptionsforyour
PuTTYsession.
16. ForConnectionType,selectthe[Serial]button.

17. ThatrevealsaboveittheSerialLineandSpeed.Theseare
automaticallyfilledin.Iftheyneedtobechangedto
matchthesettingsyouearlierinputtoWinDiscovery
(step9),thendoso.Clickthe[OPEN]button.
18. ThisrevealsanotherPuTTYwindowopensdisplaying
streamingsatellitedatadeliveredonscreenonceper 42
second.Forinstance:ZDAdatadeliversUTCtime
followedbythedateandassociateddata.

MasterclockMCR5000UserManualOriginalSept2012

SoftRestarts
Iftheadvancedsettingshavebeen
alteredforyourdeviceandyoubegin
experiencingdifficultyingettingyour
clocktosynchronizetotheNTPtime
server,ortheclockbeginsacting
erratically,suchasperformingsoft
restarts;tryreturningtheadvanced
settingstothedefaultvaluesshown
above.
MasterclockMCR5000UserManualOriginalSept2012
Asoftrestartmayperiodicallybeperformedbythenetwork
devicetoautomaticallyattempttorectifyaproblemitmay
beexperiencing.Thenetworkdevicewillperforman
automaticsoftrestartunderthefollowingconditions:
1. IfthedeviceisnotreceivinganNTPpollresponseoran
NTPbroadcastresponsedependingonwhichmodethe
NTDSisin.
2. IftheNTDSdeviceissettouseDHCPandcannotfinda
DHCPserver.Youwillrecognizeasoftrestartwhenthe
MCR5000ReferenceLockLEDblinkstwicepersecondfor
ashorttime.Youmayevenheararelayclick.
Thetimeoutbeforedoingasoftrestartisnotlessthanten
minutes.Severalfactorscanincreasethetimebetweensoft
restarts.
1. Thesoftrestartwillbedelayedbytwohoursifa
connectionismadebyTelnetorWinDiscovery.
2. Thesoftrestartcouldbedelayediftheuserchangesthe
defaultparametersforNTPpollretries/timeoutsorthe
NTPbroadcasttimesout.Forexample,iftheNTP
43
broadcasttimeoutisincreasedto60minutesthesoft
restarttimeoutwillalsobeincreasedto60minutes.
Theprimaryandsecondaryserverinformation(atleft)can
automaticallybeconfiguredbytheDHCPserverwhen
selectingthe[UseNTPserver(s)addressprovidedbyDHCP
server]checkmark,providedyourDHCPserverisconfigured
todoso.ConsultanIT/NetworkAdministratortoutilizethis
option[DHCPServerOption042].
ThedefaultportforNTPserviceis123.Thiscanbechangedif
desired.[Note:someNTP/SNTPserverswillexpectNTP
clientstooperateonport123andcannotbeconfiguredto
utilizealternateports.]
SomeNTDclockswillonlyoperateinUnicast/Querymode
usingserverport123.Thismodeisselectedexclusivelywhen
neitherthelistenforNTPbroadcastnorthelistenforNTP
multicastmodesareselected.

TroubleshootingTips
SoftwareTip:WinDiscoveryusesbi
directionalUDPmessagingonport6163
forboththediscoveryprocessandto
communicateconfigurationandstatus
packetstoandfromtheMasterclock
networkclock(s).DeliveryofUDP
messages/packetsisnotguaranteed.If
youexperienceintermittentproblems
withWinDiscovery,tryclosingthecurrent
sessionandrestarttheapplication.Ifthis
doesnotresolvetheissuetrythe
followingtroubleshootingtips,orswitch
toanalternatemethodofconfiguration
suchasTelnet.
MasterclockMCR5000UserManualOriginalSept2012
AllMCR5000unitsarefullycheckedandsystemtestedatthe
factoryforproperoperationbeforeshipmentandunless
physicaldamageisfound,theunitisprobablyfunctional.So
thefollowingproblemscanprobablybesolvedbythe
customer/user.
PROBLEM:
Unabletofind(i.e.discover)thenewMCR5000onthe
networkusingWinDiscovery.
POSSIBLEREASONS/SOLUTIONS:
1. Verifythatyouhavesuppliedpowertothenetwork
device.
2. Thediscoveryprocesswasnotcompletebeforeselecting
clock(s).Afterclickingthe[Discover]button,waituntil
thediscoverystatusindicates100%completion.
3. VerifythatthenetworkdeviceisaMasterclockbrand 44
device.WinDiscoveryisnotdesignedtoworkwith
networkproductsfromothervendors.
4. Verifythatthenetworkdeviceisonthesamephysical
networkasthecomputerfromwhichyouarerunning
WinDiscovery.
5. Ifthecomputerisseparatedfromthedevicebyarouter
(onaremotenetwork)orafirewallitislikelythatthe
router/firewallisblockingcommunicationwiththe
device.RunWinDiscoveryfromacomputerwithinthe
remotenetwork,oraskanetworksystemadministrator
toconfiguretherouter/firewallinquestiontopass
through(bothdirections)UDPbroadcastsonport6163
Note:Ifthisdoesnotresolvethedetectionproblemsyou
mayadditionallyconfiguretopassthroughboth
directionsUDPbroadcastsonports6165,6166,and
6264.


SomerouterswillnotforwardUDPbroadcastsacross
networkscurrently.Thiscapabilityisrequiredtouse
WinDiscoveryforenterpriselevelmanagementof
Masterclocknetworkappliances.Ifyouarerunninga
personalfirewallproduct,suchasZoneAlarmor
BlackICE,orthebuiltinWindowsfirewallyoumust
adjusttheirconfigurationstopassthrough(both
directions)UDPtrafficonport6163.
6. Verifythatthehub/router/switchiscapableof
supportingthe10MBspeedthattheattachednetwork
devicerequires.
7. VerifythataDHCP/BOOTPserverispresentonthe
network.IftheclockhasbeenconfiguredtouseDHCP
fornetworkconfiguration,butnoDHCP/BOOTPserveris
present,theclockmaynotrespondtodiscoveryrequests
foruptotwentysecondsafterpoweron.
Note:DHCPconfigurationisenabledasafactorydefault.
Inaddition,theclockwillresetitsaddress(fallback)to
onewithinthelinklocaladdressspace(169.254.xxx.xxx)
whennoDHCPserverispresentorisnotabletobe
reached.
45
8. ResettheclocktoinitiateanewDHCPIPaddress
request,orusestaticIPaddressmode.
9. Consultyournetworksystemadministratortoensure
thataDHCPserverispresentandaccessibleonyour
networkand/ortoobtainalist/rangeofavailableIP
addresses.
10. Verifythatallnetworkcables,hubs,etc.areinproper
workingorder.BesurethatEthernetcrossovercablesare
notbeingusedwhereinappropriate.

MasterclockMCR5000UserManualOriginalSept2012


PROBLEMS:
MCR5000wasfoundusingWinDiscovery,butthestatus
displayisintermittentornotupdating.TheMCR5000clock
doesnotappeartoberespondingtoconfigurationchanges
usingWinDiscovery.Otherdevice(s)previouslyfoundwith
WinDiscoverydonotshowupnowthattheMCR5000is
hookedup.TheMCR5000sstatusorsettingsshowgarbled
charactersinWinDiscovery.

POSSIBLEREASONS/SOLUTIONS:
1. TheWinDiscoveryapplicationmayhavebeenleftopen
toolongandthedevicesconfigurationmayhave
changedduringthesession.TthiscanoccuriftheDHCP
serverhasissuedneworrefreshedaddresseswithout
alertingyou.Ifso,closetheWinDiscoveryapplication
andrestartit.
2. Thediscoveryprocesswasnotcompletebeforeselecting
yourdevice.Afterclickingthe[Discover]button,please
waituntilthestatusindicates100%completion.
3. Verifythatthephysicalnetworkcablesandequipment
andconfigurationforUDPhavenotchanged.
46
4. Verifythatyouarecurrentlytheonlyuseraccessingthe
deviceviaWinDiscoveryorTelnet.
5. Thenetworkmaycurrentlybeexperiencingheavytraffic
whichisreducingbandwidthand/orcausingcollisions
withtheUDPmessages/packetsbetweenseveraldevices
andWinDiscovery.SincethedeliveryofUDPmessagesis
notguaranteed,heavybandwidthtrafficcancause
WinDiscoverytonotreceivethelatestconfigurationor
statuspackets,andthusshowoutdatedorgarbled
information.Ifthisistheproblem,pressthe[Discover]
buttonagainandwaituntilthediscoveryprocess
completes.Thiswilloccasionallyresolveissueswithunits
notbeingdiscovered.
6. ClosethecurrentWinDiscoverysessionandrestartthe
WinDiscoveryapplication.
7. Takestepstoincreasethebandwidthandreduce
networktraffic.
8. Ifthisisanongoingproblem,considertheTelnet
configurationmethodorremovetheclocksystemtoan
isolatedLAN.

MasterclockMCR5000UserManualOriginalSept2012

Note:Deviceswhichhavebeen
assignedafallbackIPaddressof
169.254.xxx.xxxwillbedisplayedinthe
mainWinDiscoverywindowwithRED
text,indicatingaproblemwiththe
configuration.
IMPORTANTNOTE:iftheconfiguration
ofthenetworkdeviceischangedwhile
a169.254.xxx.xxxisbeinguse,thenthe
current169.254.xxx.xxxaddresswill
becomethepermanentstaticaddress
andtheoriginalconflictingstatic
addressislost.Atthispoint,itis
necessarytomanuallychangethe
staticIPaddresstoaonethatwillnot
conflict,oryoumayhavetodoa
ResetConfigurationtorestorethe
systemtofactorydefaultsettings.
MasterclockMCR5000UserManualOriginalSept2012
PROBLEMS:
DeviceappearsinREDtextintheWinDiscoverytree.Device
isbeingassignedanIPaddressof169.254.xxx.xxx.Deviceis
notmaintainingitsassignedIPaddress.Devicefunctionis
erratic,appearstoperiodicallyresetitself.
POSSIBLEREASONS/SOLUTIONS:
1. Incorrectnetworkconfigurationmaybecausingthe
devicetoreceiveafallbackIPaddressandorperform
softrestarts.VerifythattheIPaddressconfiguredforthe
clockiscorrect.Ifyoumanuallyenter(orDHCPassigns)
anIPaddressthatalreadyexistsonthenetwork,thiswill
createanIPaddressconflict.Thedevicewillresetits
address(fallback)toonewithinthelinklocaladdress
space.DeterminethecauseofthefallbackIPaddressand
resolvetheissue.
2. Viewtheerrorstatusfieldunderthestatuswindowto
helpdeterminethecauseofwhytheclockreceiveda
169.254.xxx.xxx.NearthebottomoftheStatuswindow
theerrorwillbedisplayed.Ifthereisnoerror,thetext
boxwillnotbedisplayed.
47
3. WhentheEthernetinterfaceisinitializedthenetwork
devicewillverifythattheIPaddress(eitherstaticor
assignedbyDHCP)isnotbeingusedbyanotherdevice
onthenetwork.IfaconflictisfoundtheNTDclockwill
defaulttoa169.254.xxx.xxxaddress.TheIPaddressthat
causedtheerrorissavedandreturnedasanerrorto
WinDiscovery.Thiserrorstatusisavailabletotheuser
viatheStatuswindowonWinDiscovery.
4. IfstaticIPaddressingisbeingusedtheoriginalconflicting
staticIPaddresscanberestoredbydoingasoftrestartof
thedeviceusingeitherWinDiscoveryorTelnetpriorto
changinganyotherconfigurationparameters.
5. IfDHCPwasselectedandthenetworkdevicefellbackto
a169.254.xxx.xxxaddressapproximatelyevery10
minutes(dependingupontheAdvancedSettings
values),theEthernetinterfacewillbereinitializedand
theNTDclockwillattempttogetanIPaddressfromthe
DHCPserver.IftheNTDissuccessful,theerrorwillbe
clearedandthenewaddressfromtheDHCPserverwill
beused.IfadiscoverywasdoneusingWinDiscoveryor
Telnetwasusedduringthistime,thisinitializationwillbe
delayedby2hours.

Note:Forsecuritypurposes,theTelnet
interfacecanbedisabled.When
disabled,youwillnolongerbeableto
accesstheunitwithTelnet.Toreenable
theTelnetfeature,oneoftheother
configurationmethodsmustbeused,or
theunitmustberesettofactorydefault
configuration.]
MasterclockMCR5000UserManualOriginalSept2012
PROBLEM:
Deviceappearstoresetperiodically.
POSSIBLEREASONS/SOLUTIONS:
1. Checkthenetworkconnectionandsetup.IfDHCPis
enabled[Note:DHCPisenabledbydefault]andaDHCP
serverisnotactiveonthelocalnetworktheclockwill
hesitateperiodicallywhileattemptingtoresolveDHCP
configuration.Tocorrecttheproblem,switchtomanual
networkingconfigurationordeterminewhythelocal
DHCPserverisnotoperating.
2. IfthedevicecannotresolveitsDHCPaddressinDHCP
mode,theunitwillperiodicallyperformasoftrestartto
reinitializeitscommunicationportandDHCP
configuration.Seethetroubleshootingsectionon
fallbackIPaddress.
3. Ifthedevicehasnotbeenconfiguredwithatleastone
validDNSserver(orthatDNSserverisdown)hesitations
similartothosedescribedin#1willoccur.Atleastone
validDNSserverisrequiredforoperation.
48
PROBLEM:
UnabletocommunicatewiththeMCR5000onthenetwork
withTelnet.
POSSIBLEREASONS/SOLUTIONS:
1. IftheMCR5000hasbeenconfiguredtouseDHCPfor
networkconfigurationbutnoDHCP/BOOTPserveris
present,theMCR5000maynotrespondtodiscovery
requestsforuptotwentysecondsafterpoweron.[Note:
DHCPisenabledasafactorydefault.]
2. VerifythatyouhavethecorrectIPaddressfortheunit
andtheIPaddressdidnotchange.IfusingDHCPto
providetheIPaddress,thisaddressmaychange
periodically,youmustknowtheIPaddressoftheunitto
usetheTELNETinterface.
3. VerifythatthedevicedoesnothavetheTelnetinterface
disabled.


PROBLEM:
NTP/SNTPclientisunabletocommunicatewiththeMCR5000

POSSIBLEREASONS/SOLUTIONS:
1. VerifythattheMCR5000isattachedtothenetwork.
2. Verifythatallnetworkcables,hubs,etc.areinproper
workingorder.BesurethatEthernetcrossovercablesare
notbeingusedwhereinappropriate.
3. VerifythattheMCR5000isactuallyreachablefromthe
client.TrypingingtheIPaddressoftheMCR5000.If
thisfails,itispossiblethattheMCR5000hasaninvalid
networkconfigurationorthatthenetworkisdown.
Consultyournetworkadministratorforassistance.
4. VerifythattheMCR5000issettooutputifoperatingin
internaloscillator/realtimeclockmodeandthatthe
maximumtimedifferencehasnotbeenexceeded.

5. VerifythattheclientisnotusingSymmetricActive
mode.TheMCR5000doesnotuseAuthenticationand
willnotworkwithNTP/SNTPclientsinaSymmetric
Activemode. 49

SeetheknowledgebasearticlesattheMicrosoftwebsite
regardingusingtheWindowsW32Timeservice(builtin
NTP/SNTPtimeclientfortheXP/2003Servers).

PROBLEM:
TheNTPclientindicatesthattheMCR5000isprovidinginvalid
time,orhasflaggedtimeasinvalid.

POSSIBLEREASONS/SOLUTIONS:
1. TheMCR5000willalwaysanswerNTPrequests(unless
theclientissettousesymmetricactivemode).The
MCR5000willflagtimeasinvalidifitdoesnothave
trustedtimetodistribute.Thismayoccurtemporarily
duringGPSnavigationstatechangesorbeforethefirst
GPSacquisitionduringanMCR5000powerupfollowinga
longperiodwithoutpower.
2. Bydefault,theMCR5000willbeginflaggingtimeinvalid
after24hoursofconsecutiveGPSacquisitionfailureor
nonoperation(i.e.poweroff).Thisisaprotective
feature.Itcanbeadjustedordisabledifdesired.

MasterclockMCR5000UserManualOriginalSept2012


PROBLEM:
TheUTCdateandtimeareincorrectandtheunitdoesnot
retaintimesettingswhenpowereddownorup.

POSSIBLEREASONS/SOLUTIONS:
TheMCR5000maintainsitsinternaltimeinbatterybacked
memorylocatedusingaRealTimeClock(RTC).Thebattery
suppliespowertotheTCXO32kHzoscillatorandRTCwhen
theunitispoweredoff.Thisallowstheinternalconfiguration
tobemaintainedandthetimeanddatetocontinueto
increment.So,ifthereisaproblemhere,theinternalbattery
likelyneedsreplacement.

Thebatterytypeisamaintenancefree3Vrechargeable
magnesiumlithiumbattery.Itcanbereplacedbyaqualified
technician.Ortheunitcanbesenttotechnicalsupportat
Masterclock.
SeetheSpecificationssectionfordetailsonthe
recommendedbatteryreplacement,orcontacttechnical
supportforassistance. 50

PROBLEM:
Lostpassword.

POSSIBLEREASONS/SOLUTIONS:
Yourcustompasswordcannotberecoveredifitislost.Reset
theclocktothefactorydefaultconfiguration(seepage14).
Aftertheclockhasbeenresettofactorydefaults,theunit
mustbereconfiguredtoyourcustomsettings.
Thefactorydefaultpasswordispublic.

MasterclockMCR5000UserManualOriginalSept2012


PROBLEM:
Multipleerrorwindowstitled,BadPassword,continueto
popupeachtimeaconfigurationsettingisapplied.

POSSIBLEREASONS/SOLUTIONS:
1. Youhaveenteredandrememberedanincorrect
passwordinthepasswordwindows.Youmustclearthe
memorizedpasswordusingoneofthetwooptions
below.
2. WinDiscoveryonlyremembersthepasswordforthe
currentsession,soclosetheWinDiscoverysessionand
reopenit.Allpasswordswillbeforgottenandyoucan
startanew.
3. AsanalternativetoclosingyourWinDiscoverysession,
rightclickonthedeviceintheleftWinDiscoverywindow.
ThelastentryinthepopupmenulistsForget
MemorizedPassword.Selectthisoption.
4. Youareusingaglobalpasswordthatisdifferentfromthe
passwordoftheunityouaretryingtoadminister.
Changetheglobalpasswordtomatchthatoftheunit,or
changetheunitpasswordtotheglobalpassword.
51

IFTHESETROUBLESHOOTINGTIPS
DONOTSOLVEYOURPROBLEM
Contacttechnicalsupportatsupport@masterclock.comor
call(636)7243666.Youmayalsoseekhelpinthesupport
areaofthewww.masterclock.comwebsite.

MasterclockMCR5000UserManualOriginalSept2012


MCR5000Specs Somemodelsincludeonlyonetimewindow.

SPECIFICATIONS
CommunicationsProtocols CommunicationsI/O

Ethernet(10/100mbps) RJ45,10/100baseT
DHCP/BOOTP(default)
Lengthofcommunication
StaticIPaddressing cable(Cat5/5e) 100metersmax
NetworkTimeProtocol(NTP)
RS232
IPV4(RFC3171) (Programming/ConfigurationPort: DB9male,
SNTPV4(RFC2030) TX,Pin2
RX,Pin3
NTPversion3(RFC1305) Gnd/Return,Pin5
52
UDP,port123(default)
ThedefaultcommunicationsettingsfortheRS232port
Unicast(Query)mode[port123,default] are:4800baud,8databits,1stopbit,noparity.
Broadcastmode[255,255,255,255default]
Lengthofcommunicationcable: 3metersmax
Multicastmode(RFC3171IANAIPV4 (usestandardstraightthrucable)
multicastguidelines)
USB: USBTypeB
Lengthofcommunicationcable: 3metersmax
Configuration
WinDiscoverynetworkdiscoveryand ThecommunicationsettingsfortheUSBportare:
configurationutility 57600baud,8databits,1stopbit,noparity

Windows2000,XP,7,2003and2008SP1
Serveroperatingsystems SerialPort
RS232(ASCII):
Proprietarypacketprotocol 9600baud,8databits,onestopbit,noparityUSB
UDP,port6163
Devicepasswordorglobalpassword
support
TelnetTCP,port23(default)

MasterclockMCR5000UserManualOriginalSept2012


TimingCharacteristics(standard) Battery
Type: TemperatureCompensated
CrystalOscillator(TCXO) Original: 3V,17mAh,
Maintenancefree
Stability: +/1min/year(040C)
Rechargeablemanganeselithium
+/3min/year(41to50C)

PPSoutput: Level:5VTTL[BNCFemale] Replacement: 3V,17mAh,CoinCell
Maintenancefree
Pulsewidth: 40uSec
Rechargeablemanganeselithium
(varieswithactiverefseeoptions)
PanasonicML1220/V1A
Risetime: 10nS

Ontimemark: Activerisingedgelocks
tocurrentactivereference(seeoptions)
Physical
Size: 19x9x1.75in.
AccuracyNTPClient: NetworkClient
(48.3x22.9x4.5cm)
110mStypical

10secquery(default)
Weight: 3lbs.(1.4kg)


PowerRequirements
OperatingParameters
ACinputvoltage: 100240VAC+/10%
(90264VAC),4763Hz Operatingtemperatures: 0to+50C
0to40C
ACinputconnector: UniversalIEC
+/1min/yearforBattery
inputconnector 53

ACpowerconsumption: <15W Operatingrelativehumidity: Upto90%
(noncondensing@25C)
Protection: Builtinfuse,outputpowerlimiting,

overvoltage,andshortcircuitprotection.
Storagetemperatures: 40to+70C


Storagerelativehumidity: Upto90%
(noncondensing@25C)


Caution:Nouserserviceablepartsare
insidetheMCR5000.Pleasecontactthe
factoryifyourequireservicingorrepair.

MasterclockMCR5000UserManualOriginalSept2012


TimeCode(TCoption) TimeCodeReader(TCRoption)
SupportedTimeCodeFormats: TimeCodeInput

SMPTE/EBU/Film: Signal&Connector: SingleEnded,Unbalanced
(30/25/24fps),NDFnondropframe BNCfemale
LTCLinear/Longitudinal,Forwardrunning Differential,Balanced
UserbitswithdateencodingtoLeitch/Masterclock TC+,TBpin1,
TC,TBpin3,
BiPhaseCorrectionBit2: Enabled OptionalshieldTBpin2
OrNoUserbitdateencoding: zerofilled
InputImpedance: >50kOhm
IRIGB: Format:IRIGB(00)pulsewidthcoded
(a.k.a.dclevelshift,unmodulated) AutoDetection,AutoGainAdjustRange:
SMPTE24/25/30fps,NDF: 0.2to12Vpp
IRIGB(12): 1kHzAmplitudeModulated,
3.3:1marktospaceratio. IRIGB00unmodulated: 0.5to12Vp

CF(ControlFields): CF=IEEE1344yearencoding IRIGB12,1khzAM: 0.5to8Vpp
(equivalenttoIRIG20004)

Or TimeCodeGenerator(TCGoption)

TimeCodeOutputSignal&Connector:
CF=zerofilled(IRIG20098,andprior)
SingleEnded,
SBS(StraightBinarySeconds):enabled
Unbalanced,

BNCfemale,
Differential,
Balanced 54

TC+: TBpin1,
TC: TBpin3,
Optionalshield: TBpin2

OutputImpedance: 50Ohm
OutputSignalLevel: SMPTE
4Vppinto600Ohm,

MasterclockMCR5000UserManualOriginalSept2012


HighStability(HS)option Standardantenna
Crystaloscillatortype: OCXO Externalpreamplified
(OvenControlledCrystalOscillator) antenna(required): L1,1575MHz10MHz
Disciplinedbythemostaccurate
activereferenceavailable Polarization: RightHandCircular

Stability: <250mS/year Impedance: 50Ohm
1x1011freewheelingwithGPSoption
referenced&disciplinedoverseveralmonths Weight: 4.9oz(140g)

10MHzReferenceoutput(option): 10MHz Dimension: 3.7diameterx4.9length
sinewave (96mmx126mm)
2.5Vpp
50Ohm Voltage: 3/5VDC(centerpin)
SMAfemaleREF
Mounting: pipe,M24x1.5internalthread
Auxiliaryreferenceoutput(option): 10MHz
100kHz,10kHz,1kHz,100Hz,10Hz PowerConsumption: @22ma(.24W)
or1Hzsquarewave
(AUX)BNCfemaleconnectorAUX Gain: 32dBStandard

PPSAccuracy&pulseduration: 80uSec Temperature: 40to+85C
pulsewidthontimeedge
lockedtodisciplinedHSO 55

AntennaCable

Standardantennacable
GPSreceiver(option)
(lowlossBelden8219): 50/15m
Receiver: Internal,
12ChannelSimultaneous/Parallel Maxantennacable
(lowlossBelden8219): 75/23m
Antenna: ConnectorExternal
SMAFemaleAntenna Maxantennacable
(lowlossBelden9913): 500/152m
Frequency: L1,1575MHz10MHz
PPSAccuracyandpulseduration: 4uSecpulse,
RFBiastoantenna: 3VDC,centerpin ontimeleadingedge
sameasGPSwhenlocked

MasterclockMCR5000UserManualOriginalSept2012


RelayRating ProgrammablePulseOutput(PPOOption)

Inputcontactrating: upto24VDC/VAC Type: RisingEdgeTriggered,+5V,TTL
250mAmax
Type: OutputImpedance: 50Ohm
NormallyClosed(NC)
orNormallyOpen(NO) PulseInterval: 100Secto3days
withCommon (1PPMdefault)

Connector: TerminalBlock(TB),screwterminal PulseWidth: 10Secto100mSec
(50mSecdefault)

DB9ConnectorRS232I/O(summary) Accuracy: Sameascurrentlyselected
referencesource
Type: DB9MalePins
Pin1: NC
Pin2: RS232Tx
Pin3: RS232Rx
Pin4: NC
Pin5: Ground/Return
Pin6: NC
Pin7: NC
Pin8: NC
Pin9: NC 56

MasterclockMCR5000UserManualOriginalSept2012


LimitedWarranty


ThisMasterclockproductwarrantyextendstotheoriginalpurchaser.

MasterclockwarrantsthisMCR5000againstdefectsinmaterialsand
workmanshipforaperiodoffiveyearsfromthedateofsale .IfMasterclock
receivesnoticeofsuchdefectsduringthewarrantyperiod,Masterclockwill,at
itsoption,eitherrepairorreplaceproductsthatprovetobedefective.

ShouldMasterclockbeunabletorepairorreplacetheproductwithina
reasonableamountoftime,thecustomer'salternateremedyshallbearefund
ofthepurchasepriceuponreturnoftheproducttoMasterclock.Thiswarranty
givesthecustomerspecificlegalrights.Otherrights,whichvaryfromstateto
stateorprovincetoprovince,maybeavailable.

EXCLUSIONS
Theabovewarrantyshallnotapplytodefectsresultingfromimproperor
inadequatemaintenancebythecustomer,customersuppliedsoftwareor
interfacing,unauthorizedmodificationormisuse,operationoutsideofthe
environmentalspecificationsfortheproductorimpropersitepreparationand
maintenance(ifapplicable).

WARRANTYLIMITATIONS
MASTERCLOCKMAKESNOOTHERWARRANTY,EITHEREXPRESSEDORIMPLIED,
WITHRESPECTTOTHISPRODUCT.MASTERCLOCKSPECIFICALLYDISCLAIMSTHE
IMPLIEDWARRANTIESOFMERCHANTABILITYORFITNESSFORAPARTICULAR 57
PURPOSE.

Inanystateorprovincewhichdoesnotallowtheforegoingdisclaimer,any
impliedwarrantyofmerchantabilityorfitnessforaparticularpurposeimposed
bylawinthosestatesorprovincesislimitedtotheoneyeardurationofthe
writtenwarranty.

EXCLUSIVEREMEDIES
THEREMEDIESPROVIDEDHEREINARETHECUSTOMER'SSOLEANDEXCLUSIVE
REMEDIES.INNOEVENTSHALLMASTERCLOCKBELIABLEFORANYDIRECT,
INDIRECT,SPECIAL,INCIDENTAL,ORCONSEQUENTIALDAMAGES,WHETHER
BASEDONCONTRACT,TORT,ORANYOTHERLEGALTHEORY.

Inanystateorprovincethatdoesnotallowtheforegoingexclusionor
limitationofincidentalorconsequentialdamages,thecustomermayhave
otherremedies.

HARDWARESERVICE
YoumayreturnyourMCR5000toMasterclockforrepairservice.Pleasecontact
thefactoryforRETURNAUTHORIZATIONbeforereturningtheunit.Whenyou
returnyourMCR500forservice,youmustprepayallshippingcharges,duty,
andtaxes.Forinternationalreturns,pleasecontactthefactory

MasterclockMCR5000UserManualOriginalSept2012


58

MasterclockMCR5000UserManualOriginalSept2012


ContactUs

Masterclock,Inc.
2484WestClayStreet
St.Charles,MO63301USA

website
www.masterclock.com

USAandCanada
18009402248
16367243666
16367243776(fax)

International
16367243666
16367243776(fax)

Sales
sales@masterclock.com

TechnicalSupport
support@masterclock.com
59

MasterclockMCR5000UserManualOriginalSept2012