Vous êtes sur la page 1sur 2

E-Training

11 CAUSES OF INEFFECTIVE COMMNICATION


session
Illusion that expression is communicated.
Failure to recognize that communicative process goes both ways and receiving is as
important as sending.
Failure to recognize that messages which support the status quo are more easily received
than those relating to change.
Persistent quest for rigidly defined communication and communication structure.
Managerial tendency to over communicate orders and to discourage upward communication.
Closing the downward channels of information, which forces decisions to be made on the
basis of limited information.
Tendency to filter out ideas which are disquieting and threatening.
Failure to recognize that communications can be altered by the individual perceptions.
Tendency to look for formulas and gimmicks rather than to come to grips with the
fundamental problem.
Failure to recognize that creating the right atmosphere for communication is long, slow
process.
Illusion that authority and status and capacity for adverse action are enough for
communication.
E-Training
session

Vous aimerez peut-être aussi