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Project
Title

Statutory
obligation of
principal
employer towards
contract labour

Submitted to
Submitted by
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MsNeeta Tigga
Mr.Vipin Sisodia

Acknowledgement

"I have taken efforts in this project. However, it would not have been possible without the
kind support and help of many individuals. I would like to extend my sincere thanks to all of
them.

I am highly indebted to Ms. Neeta Tigga. DY manager (HR) for her guidance and constant
supervision as well as for providing necessary information regarding the project & also for
their support in completing the project.

I would like to express my gratitude towards MR Vipin Saxena MM officer for His kind co-
operation and encouragement which help me in completion of this project.

My thanks and appreciations also go to MR Rajkumar for giving me the opportunity to

working in one of the most prestigious organization of India

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 Table of content
Particulars Page No

1 history of oil 5 to 17
2 introduction to ONGC 18 to 30
3 basic features 31 to 34
4 SWOT analysis 35
5 HR AT ONGC 36 to 39
6 Introduction to contract labour 39
REGISTRATION and licencing procedure for principal employer under contract
7 labour act 1970 40 to 41
8 Responsibility of principal employer for welfare of contract labour 42 to 50
9 Form which are maintain by principal employer of ONGCRFB jodhpur 50 to 55
10 HR AT ONGC RFB JODHPUR 56
11 Contractual labour at RFB jodhpur 57
12 Scope of work 58 to 88
13 Statutory obligation of principal employer 89
14 Duties and responsibility of principal employer 89
15 Fair wage policy of ONGC 90

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 HISTORY OF OIL
Introduction

Oil has been used for lighting purposes for many thousand years. In areas where oil
is found in shallow reservoirs, seeps of crude oil or gas may naturally develop, and
Some oil could simply be collected from seepage or tar ponds. Historically, we know
of tales of eternal fires where oil and gas seeps would ignite and burn. One example
1000 B.C. is the site where the famous oracle of Delphi would be built, and 500 B.C.
Chinese were using natural gas to boil water.

But it was not until 1859 that "Colonel" Edwin Drake drilled the first successful oil
well, for the sole purpose of finding oil.

The Drake Well was located in the middle of quiet farm country in north-western
Pennsylvania, and began the international search for and industrial use of petroleum.
Photo: Drake Well Museum Collection, Titusville, PA

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These wells were shallow by modern standards, often less than 50 meters, but could
give quite large production. In the picture from the Tarr Farm, Oil Creek Valley, the
Phillips well on the right was flowing initially at 4000 barrels per day in October
1861, and the Woodford well on the left came in at 1500 barrels per day in July,
1862. The oil was collected in the wooden tank in the foreground. Note the many different
sized barrels in the background. At this time, barrel size was not yet standardized, which
made terms like "Oil is selling at $5 per barrel" very confusing (today a barrel is 159 liters,
see units at the back). But even in those days,

Overproduction was an issue to be avoided. When the Empire well was completed in
September 1861, it gave 3,000 barrels per day, flooding the market, and the price of oil
plummeted to 10 cents a barrel.

Soon, oil had replaced most other fuels for mobile use. The automobile industry developed
at the end of the 19th century, and quickly adopted the fuel. Gasoline engines were essential
for designing successful aircraft. Ships driven by oil could move up to twice as fast as their
coal fired counterparts, a vital military advantage. Gas was burned off or left in the ground.

Despite attempts at gas transportation as far back as 1821, it was not until after the World
War II that welding techniques, pipe rolling, and metallurgical advances allowed for the
construction of reliable long distance pipelines, resulting in a natural gas industry boom. At
the same time the petrochemical industry with its new plastic materials quickly increased
production. Even now gas production is gaining market share as LNG provides an
economical way of transporting the gas from even the remotest sites.

With oil prices of 50 dollars per barrel or more, even more difficult to access sources become
economically interesting. Such sources include tar sands in Venezuela and Canada as well
as oil shales. Synthetic diesel (syndiesel) from natural gas and biological sources (biodiesel,
ethanol) have also become commercially viable. These sources may eventually more than
triple the potential reserves of hydrocarbon fuels.

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PROCESS OVERVIEW
The following figure gives a simplified overview of the typical oil and gas production process.

Oil and Gas production overview

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Today oil and gas is produced in almost every part of the world, from small 100 barrel a day

small private wells, to large bore 4000 barrel a day wells; In shallow 20 meters deep

reservoirs to 3000 meter deep wells in more than 2000 meters water depth; In 10.000 dollar

onshore wells to 10 billion dollar offshore developments. Despite this range many parts of

the process is quite similar in principle.

At the left side, we find the wellheads. They feed into production and test manifolds.

In a distributed production system this would be called the gathering system. The remainder

of the figure is the actual process, often called the Gas Oil Separation Plant (GOSP). While

there are oil or gas only installations, more often the wellstream will consist of a full range of

hydrocarbons from gas (methane, butane, propane etc.),

condensates (medium density hydro-carbons) to crude oil. With this well flow we will also get

a variety of non wanted components such as water, carbon dioxide, salts, sulfur and sand.

The purpose of the GOSP is to process the well flow into clean marketable products: oil,

natural gas or condensates. Also included are a number of utility systems, not part of the

actual process, but providing energy, water, air or some other utility to the plant.

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FACILITIES

Oil and Gas production facilities

Onshore
Onshore production is
economically viable from a
few tens of barrels a day
upwards. Oil and gas is
produced from several million
wells world-wide. In
particular, a gas gathering
network can become very
large, with production from
hundreds of wells, several
hundred kilometers/miles
apart, feeding through a
gathering network into a
processing plant.

The picture shows a well

equipped with a sucker rod
pump (donkey pump) often associated with onshore oil production.

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However, as we shall see later, there are many other ways of extracting oil from a non-free
flowing well For the smallest reservoirs, oil is simply collected in a holding tank and collected
at regular intervals by tanker truck or railcar to be processed at a refinery.

But onshore wells in oil rich

areas are also high capacity
wells with thousands of barrels per
day, connected to a 1.000.000
barrel a day gas oil separation
plant (GOSP). Product is sent
from the plant by pipeline or
tankers. The production may
come from many different
license owners. Metering and
logging of individual well
streams into the gathering
network are important tasks...

Recently, very heavy crude, tar

sands and oil shales have
become economically
extractible with higher prices and
new technology. Heavy crude may
need heating and diluent to be extracted, tar sands have lost their volatile compounds and
are strip mined or could be extracted with steam. It must be further processed to separate
bitumen from the sand. These unconventional of reserves may contain more than double the
hydrocarbons found in conventional reservoirs.

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OFFSHORE
Offshore, depending on size and water depth, a whole range of different structures are used.
In the last few years, we have seen pure sea bottom installations with multiphase piping to
shore and no offshore topside structure at all. Replacing outlying wellhead towers, deviation
drilling is used to reach different parts of the reservoir from a few wellhead cluster locations.
Some of the common offshore structures are:

Shallow water complex,

Characterized by a several independent platforms with different parts of the recess and
unities linked
with gangway bridges. Individual
platforms will be scribed as
Wellhead platform, Riser Platform,
rocessing Platform,
Accommodations
Platform and Power Generation
Platform. The picture shows the
Ekofisk Field Centre by Phillips
petroleum. Typically found in water depths up to 100 meters.

Gravity Base.
Enormous concrete fixed structures placed on the
bottom, typically with oil storage cells in the skirt that rests
on the sea bottom. The large deck receives all parts of the
process and utilities in large modules. Typical for 80s and
90s large fields in 100 to 500 water depth. The
concrete was poured at an at shore location, with
enough air in the storage cells to keep the structure
floating until tow out and lowering onto the seabed. The
picture shows the worlds largest GBS platform, the Troll
A during construction.
CRUDE OIL AND NATURAL GAS
Crude Oil
Crude Oil is a complex mixture consisting of up to 200 or more different organic compounds,
mostly hydrocarbons. Different crude contain different combinations and concentrations of
these various compounds. The API (American petroleum institute) gravity of particular crude

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is merely a measure of its specific gravity, or density. The higher the API number expressed
as degrees API, the less dense (lighter, thinner) the crude. Conversely, the lower the
degrees API, the more dense (heavier, thicker) the crude. Crude from different fields and
from different formations within a field can be similar in composition or be significantly
different.

In addition to API grade and hydrocarbons, crude is characterized for other no wanted
elements like sulfur which is regulated and needs to be removed.

Crude oil API gravities typically range from 7 to 52 corresponding to about 970 kg/m3 to 750
kg/m3, but most fall in the 20 to 45 API gravity range. Although light crude (i.e., 40-45 degree
API) is good, lighter crude (i.e., 46 degree API and above) is not necessarily better for a
typical refinery. Looking at the chemical composition of crude, as the crude gets lighter than
40-45 degrees API, it contains shorter molecules, or less of the desired compounds useful
as high octane gasoline and diesel fuel, the production of which most refiners try to
maximize. Likewise, as crude gets heavier than 35 degrees API, it contains longer and
bigger molecules that are not useful as high octane gasoline and diesel fuel without further
processing.

For crude that have undergone detailed physical and chemical property analysis, the API
gravity can be used as a rough index of the quality of the crude of similar composition as
they naturally occur (that is, without adulteration, mixing, blending, etc.). When crude of
different type and quality are mixed, or when different petroleum components are mixed, API
gravity cannot be used meaningfully for anything other than a measure of the density of the
fluid.
For example, consider a barrel of tar that is dissolved in 3 barrels of naphtha (lighter fluid) to
produce 4 barrels of a 40
degree API mixture.
When this 4-barrel
mixture is fed to a
distillation column at the
inlet to a refinery, one
barrel of tar plus 3 barrels of
lighter fluid is all that will
come out of the still. On
the other hand, 4 barrels of
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a naturally occurring 40 degree API South Louisiana Sweet crude when fed to the distillation
column at the refinery could come out of the still as 1.4 barrels of gasoline and naphtha, 0.6
barrels of kerosene (jet fuel), 0.7 barrels of diesel fuel, 0.5 barrels of heavy distillate, 0.3
barrels of lubricating stock, and 0.5 barrels of residuum (tar). The figure to the right illustrates
weight percent distributions of three different hypothetical petroleum stocks that could be fed
to a refinery with catalytic cracking capacity. The chemical composition is generalized by the
carbon number which is the number of carbon atoms in each molecule. The medium blend is
desired because it has the composition that will yield the highest output of high octane
gasoline and diesel fuel in the cracking refinery. Though the heavy stock and the light stock
could be mixed to produce a blend with the same API gravity as the medium stock, the
composition of the blend would be far different from the medium stock, as the figure
indicates. Heavy crude can be processed in a refinery by cracking and reforming that
reduces the carbon number to increase the high value fuel yield.

Natural Gas
The natural gas used by consumers is composed almost entirely of methane.
However, natural gas found at the wellhead, although still composed primarily of methane, is
by no means as pure. Raw natural gas comes from three types of wells:

Oil wells, gas wells, and condensate wells. Natural gas that comes from oil wells is typically
termed 'associated gas'. This gas can exist separate from oil in the formation (free gas), or
dissolved in the crude oil (dissolved gas). Natural gas from gas and condensate wells, in
which there is little or no crude oil, is termed 'non associated gas'. Gas wells typically
produce raw natural gas by itself, while condensate wells produce free natural gas along
with a semi-liquid hydrocarbon condensate. Whatever the source of the natural gas, once
separated from crude oil (if present) it commonly exists in mixtures with other hydrocarbons;
principally ethane, propane, butane, and pentanes. In addition, raw natural gas contains
water vapor, hydrogen sulfide (H2S), carbon dioxide, helium, nitrogen, and other
compounds.

Natural gas processing consists of separating all of the various hydrocarbons and fluids from
the pure natural gas, to produce what is known as 'pipeline quality' dry natural gas. Major
transportation pipelines usually impose restrictions on the makeup of the natural gas that is
allowed into the pipeline and measure energy content in kJ/kg (also called calorific value or
wobbe index).

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Condensates
While the ethane, propane, butane, and pentanes must be removed from natural gas, this
does not mean that they are all 'waste products. In fact, associated hydrocarbons, known as
'natural gas liquids' (NGL) can be very valuable by-products of natural gas processing. NGL
include ethane, propane, butane, iso-butane, and natural gasoline. These NGLs are sold
separately and have a variety of different uses; raw materials for oil refineries or
petrochemical plants, as sources of energy, and for enhancing oil recovery in oil wells,
Condensates are also useful as diluent for heavy crude, see below.

The Reservoir
The oil and gas bearing structure is
typically a porous rock such as
sandstone or washed out limestone.
The sand might have been laid down as
desert sand dunes or seafloor. Oil
and gas deposits form as organic
material (tiny plants and animals)
deposited in earlier geological
periods, typically 100 to 200 million
years ago, under ,over or with the sand or silt, is transformed by high temperature and
pressure into hydrocarbons.

For an oil reservoir to form, porous rock needs to be covered by a non porous layer such as
salt, shale, chalk or mud rock that can prevent the hydrocarbons from leaking out of the
structure. As rock structures become folded and uplifted as a result of tectonic movements,
the hydrocarbons migrates out of the deposits and upward in porous rocks and collects in
crests under the non permeable rock, with gas at the top, then oil and fossil water at the
bottom. .

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This process goes on continuously, even today. However, an oil reservoir matures in the
sense that a too young formation may not yet have allowed the hydrocarbons to form and
collect. A young reservoir (e.g. 60 million years) often has heavy crude, less than 20 API. In
some areas, strong uplift and erosion and cracking of rock above have allowed the
hydrocarbons to leak out, leaving heavy oil reservoirs or tar pools. Some of the worlds
largest oil deposits are tar sands where the volatile compounds have evaporated from
shallow sandy formations leaving huge volumes of bitumen soaked sands. These are often
exposed at the surface, and could be strip mined, but must be separated from the sand with
hot water, steam and diluents and further processed with cracking and reforming in a
refinery) to improve its fuel yield.

Storage
On most production sites, the oil and gas is piped directly to a refinery or tanker terminal.
Gas is difficult to store locally, but occasionally underground mines, caverns or salt deposits
can be used to store gas.

On platforms without pipeline, oil is stored in onboard storage tanks to be transported by

shuttle tanker. The oil is
stored in storage cells
around the
Shafts on concrete platforms, and
in tanks on floating platforms. On
some floaters, a separate
storage tanker is used. In
both cases ballast handling is
important to balance the buoyancy when the oil volume varies. For onshore fixed roof tanks
are used for crude, floating roof for condensate. Also rock caverns are used.

Special tank gauging systems such as Level radars, Pressure or Float are used to measure
the level in storage tanks, cells and caverns. The level measurement is converted to volume
via tank strapping tables (dependent on tank geometry) and compensated for temperature to
provide standard volume. Float gauges can also calculate density, and so mass can be
provided.

A tank farm consists of 10-100 tanks of varying volume for a total capacity typically in the
area of 1 - 50 million barrels. Storage for shuttle tankers normally store up to two weeks of

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production, one week for normal cycle and one extra week for delays e.g. bad weather. This
could amount to several million barrels.

Accurate records of volumes and history is kept to document what is received and
dispatched. For installations that serve multiple production sites, different qualities and
product blending must also be handled. Another planning task is forecasting for future
received and delivered product to make sure that the required amount of sold product is
available and that sufficient capacity is reserved for future received products. A tankfarm
management system keeps track of these parameters and constraints, logs the operations
taking place and overall consolidation of operations.

Production Information Management Systems

(PIMS)
A specific information management system can be

used to provide information about the operation and

production of the facility. This can be a separate

system, or an integral part of the control system or

SCADA system.

For Oil and Gas, PIMS functionality includes:

Oil & Gas Production Reporting
Safety Management
Maintenance
Operator Support
Overall systems integration and external
Historical data including post failure flight recorder data.

Some of the application provided by a PIMS system may be:

Well Test application

Production Allocation (oil/gas/water) based on Well Test results

Metering data from integrated metering system

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 Volume in storage cells & consolidation of produced stored and dispatched volumes

Safety data, alarms & operators comments

Drilling data acquisition and drilling data logging

Safety report, including shutdown analysis

Operation logs

Operator Procedures

Laboratory data & data from administrative systems

Introduction OF ONGC

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 1947 - 1960

During the pre-independence period, the Assam Oil Company in the northeastern and Attock
Oil company in northwestern part of the undivided India were the only oil companies
producing oil in the country, with minimal exploration input. The major part of Indian
sedimentary basins was deemed to be unfit for development of oil and gas resources.

After independence, the national Government realized the importance oil and gas for rapid
industrial development and its strategic role in defense. Consequently, while framing the
Industrial Policy Statement of 1948, the development of petroleum industry in the country
was considered to be of utmost necessity.

Until 1955, private oil companies mainly carried out exploration of hydrocarbon resources of
India. In Assam, the Assam Oil Company was producing oil at Digboi (discovered in 1889)
and the Oil India Ltd. (a 50% joint venture between Government of India and Burmah Oil
Company) was engaged in developing two newly discovered large fields Naharkatiya and
Moran in Assam. In West Bengal, the Indo-Stanvac Petroleum project (a joint venture
between Government of India and Standard Vacuum Oil Company of USA) was engaged in
exploration work. The vast sedimentary tract in other parts of India and adjoining offshore
remained largely unexplored.

In 1955, Government of India decided to develop the oil and natural gas resources in the
various regions of the country as part of the Public Sector development. With this objective,
an Oil and Natural Gas Directorate was set up towards the end of 1955, as a subordinate
office under the then Ministry of Natural Resources and Scientific Research. The department
was constituted with a nucleus of geoscientists from the Geological survey of India.

A delegation under the leadership of Mr. K D Malviya, the then Minister of Natural
Resources, visited several European countries to study the status of oil industry in those
countries and to facilitate the training of Indian professionals for exploring potential oil and
gas reserves. Foreign experts from USA, West Germany, Romania and erstwhile U.S.S.R
visited India and helped the government with their expertise. Finally, the visiting Soviet
experts drew up a detailed plan for geological and geophysical surveys and drilling
operations to be carried out in the 2nd Five Year Plan (1956-57 to 1960-61).

In April 1956, the Government of India adopted the Industrial Policy Resolution, which placed
mineral oil industry among the schedule 'A' industries, the future development of which was
to be the sole and exclusive responsibility of the state.

Soon, after the formation of the Oil and Natural Gas Directorate, it became apparent that it
would not be possible for the Directorate with its limited financial and administrative powers
as subordinate office of the Government, to function efficiently. So in August, 1956, the
Directorate was raised to the status of a commission with enhanced powers, although it
continued to be under the government. In October 1959, the Commission was converted into
a statutory body by an act of the Indian Parliament, which enhanced powers of the
commission further. The main functions of the Oil and Natural Gas Commission subject to
the provisions of the Act, were "to plan, promote, organize and implement programmes for
development of Petroleum Resources and the production and sale of petroleum and
petroleum products produced by it, and to perform such other functions as the Central
Government may, from time to time, assign to it ". The act further outlined the activities and
steps to be taken by ONGC in fulfilling its mandate.

1961 - 1990

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 Since its inception, ONGC has been instrumental in transforming the country's limited
upstream sector into a large viable playing field, with its activities spread throughout India
and significantly in overseas territories. In the inland areas, ONGC not only found new
resources in Assam but also established new oil province in Cambay basin (Gujarat), while
adding new petroliferous areas in the Assam-Arakan Fold Belt and East coast basins (both
inland and offshore).

ONGC went offshore in early 70's and discovered a giant oil field in the form of Bombay
High, now known as Mumbai High. This discovery, along with subsequent discoveries of
huge oil and gas fields in Western offshore changed the oil scenario of the country.
Subsequently, over 5 billion tonnes of hydrocarbons, which were present in the country, were
discovered. The most important contribution of ONGC, however, is its self-reliance and
development of core competence in E&P activities at a globally competitive level.

After 1990

The liberalized economic policy, adopted by the Government of India in July 1991, sought to
deregulate and de-license the core sectors (including petroleum sector) with partial
disinvestments of government equity in Public Sector Undertakings and other measures. As
a consequence thereof, ONGC was re-organized as a limited Company under the
Company's Act, 1956 in February 1994.

After the conversion of business of the erstwhile Oil & Natural Gas Commission to that of Oil
& Natural Gas Corporation Limited in 1993, the Government disinvested 2 per cent of its
shares through competitive bidding. Subsequently, ONGC expanded its equity by another 2
per cent by offering shares to its employees.

During March 1999, ONGC, Indian Oil Corporation (IOC) - a downstream giant and Gas
Authority of India Limited (GAIL) - the only gas marketing company, agreed to have cross
holding in each other's stock. This paved the way for long-term strategic alliances both for
the domestic and overseas business opportunities in the energy value chain, amongst
themselves. Consequent to this the Government sold off 10 per cent of its share holding in
ONGC to IOC and 2.5 per cent to GAIL. With this, the Government holding in ONGC came
down to 84.11 per cent.

In the year 2002-03, after taking over MRPL from the A V Birla Group, ONGC diversified into
the downstream sector. ONGC will soon be entering into the retailing business. ONGC has
also entered the global field through its subsidiary, ONGC Videsh Ltd. (OVL). ONGC has
made major investments in Vietnam, Sakhalin and Sudan and earned its first hydrocarbon
revenue from its investment in Vietnam.

I. Particulars of organisation
a) Date of incorporation : 23.06.1993
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 b) Mode of incorporation: Oil & Natural Gas Commission (Commission) was set up in
pursuance of the resolution bearing number 22/29/55-ONG dated August 14, 1956 issued by
the Ministry of Natural Resources and Scientific Research, Government of India . In October
1959, the Commission was converted into a Statutory Body pursuant to the Oil & Natural
Gas Commission Act, 1959. Pursuant to the Oil & Natural Gas Commission Act (Transfer of
Undertaking and Repeal) Act, 1993 (Notified on September 4, 1993 ), the undertaking of the
Commission together with all its assets, movable and immovable properties, contracts,
licenses and privileges stood vested in a Company registered under the Companies Act,
1956. The Company was incorporated on June 23, 1993 in order to facilitate the vesting of
the undertaking of the statutory body to the Company pursuant to the enactment of the said
Oil & Natural Gas Commission Act (Transfer of Undertaking and Repeal) Act, 1993. The
Certificate of Commencement of Business was granted on August 10, 1993 .

c) Present Status A Government Company within the meaning of Section 617 of the
Companies Act, 1956

d) Administrative Ministry: Ministry of Petroleum & Natural Gas, Government of India 2nd
Floor, Shastri Bhawan Dr. R.P. Marg, New Delhi-110001

e)Share Capital i) Authorised : Rs. 15000.00 crore

ii) Issued and Subscribed : Rs. 2138.87 crore

iii) Paid Up : Rs. 2138.87 crore

f) Present Shareholding : The shareholding pattern as on 16 th March 2007 is as follows:

Name(%)

a) President of India - 74.13

b) Body Corporates - 10.49
c) FI Is / NRI/ FR/Resident Indivs -10.59
d) IFIs /Mutual Fund/Banks - 4.59
e) Resident Individuals. - 1.84
f) Others - 0.14

NOTE: Status of shareholding pattern changes every fortnight.

g) Listing with Stock: The Securities of the Company are presently Exchanges listed with the
following stock exchanges:

i) Bombay Stock Exchange, Mumbai

ii) The National Stock Exchange of India Ltd, Mumbai The Company has the following
ASSETS /PLANTS/ BASINS/ REGIONS/ INSTITUTES/ SERVICES:

A. ASSETS/ PLANTS:

1.Mumbai High Asset, Mumbai

2.Neelam & Heera Asset, Mumbai
3.Bassein & Satellite Asset, Mumbai
4.Uran Plant, Uran
5.Hazira Plant, Hazira
6.Ahmedabad Asset, Ahmedabad
7.Ankleshwar Asset, Mehsana

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 8.Mehsana Asset, Mehsana
9.Rajamundry Asset, Rajamundry
10. Karaikal Asset, Karaikal
11. Assam Asset, Nazira
12. Tripura Asset, Agartala

B. BASINS:

1. Western Offshore Basin, Mumbai

2.Western Onshore Basin Vadodara
3.KG Basin, Rajamundry
4.Cauvery Basin , Chennai
5.Assam & Assam-Arakan Basin , Jorhat
6.CBM- BPM Basin , Kolkata
7.Frontier Basin , Dehradun

C. REGIONS:

1.Mumbai Region, Mumbai

2. Western Region, Baroda
3. Eastern Region, Nazira
4. Southern Region, Chennai
5. Central Region, Kolkata

D. INSTITUTES:

1. Keshava Dev Malaviya Institute of Petroleum Exploration (KDMIPE), Dehradun

2. Institute of Drilling Technology (IDT), Dehradun
3. Institute of Reservoir Studies, Ahmedabad
4. Institute of Oil & Gas Production Technology, Navi Mumbai
5. Institute of Engineering & Ocean Technology, Navi Mumbai
6. Geo- data Processing & Interpretation Center (GEOPIC), Dehradun
7. ONGC Academy , Dehradun
8. Institute of Petroleum Safety, Health & Environment Management, Goa .
9. Institute of Biotechnology & Geotectonics Studies, Jorhat
10. School of Maintenance Practices, Vadodara
11. Regional Training Institutes, Navi Mumbai, Chennai, Sivasagar & Vadodara.

E.SERVICES:

1. Chief Drilling Services, Mumbai

2. Chief Well Services, Mumbai
3. Chief Geo- Physical Services, Dehradun
4. Chief Logging Services, Baroda
5. Chief Engineering Services, Mumbai
6. Chief Offshore Logistics, Mumbai
7. Chief Technical Services, Mumbai
8. Chief Info-com Services, New Delhi
9. Chief Corporate Planning, New Delhi
10. Chief Human Resource Development, Dehradun
11. Chief Employee Relations, Dehradun
12. Chief Security, Dehradun
13. Company Secretary, New Delhi
14. Chief Marketing, New Delhi
15. Chief Corporate Affairs &Co-ordination, New Delhi

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 16. Chief Corporate Communication, New Delhi
17. Chief Material Management, Dehradun
18. Chief Technical Services, Dehradun
19. Chief Health, Safety & Environment, Mumbai
20. Chief Legal, New Delhi
21. Chief Medical, Dehradun
22. Chief Internal audit, New Delhi
23. Chief Commercial, New Delhi
24. Chief Exploration & Development, Dehradun

II Functions & Duties

Oil And Natural Gas Corporation has been established to carry out the objectives
specified in the Memorandum & Articles of Association of the Company. The main
objectives are:

1.To acquire whole or any part of the undertaking, business, the assets/liabilities,
rights, obligations, power, goodwill, privileges, functions and associated
establishment of whatever nature of the Oil & Natural Gas Commission [Established
under the Oil & Natural Gas Commission Act (No. 43 of 1959)] and for that purpose
carry into and carry into effect such agreements, contracts, arrangements as may
become necessary.

2. To plan, promote, organize and implement programmes for the development of

Petroleum Resources and the Production and Sale of Petroleum and Petroleum
Products produced by it and for all matters connected therewith.

3. To plan, promote, organize exploit and implement programmes for the efficient
development of petroleum and petroleum products and alternate resources of
energy, and the production, distribution, conservation and sale of Petroleum and
other products/services produced by it and for all the matters connected therewith.

4. To carry out exploration and to develop and optimise production of hydrocarbons

and to maximise the contribution to the economy of the country. To carry out
geological, geophysical or any other kind of surveys for exploration of petroleum
resources; to carry out drilling and other prospecting operations; to probe and
estimate the reserve of petroleum resources; to undertake, encourage and promote
such other activities as may lead to the establishment of such reserves including
geological, chemical, scientific and other investigations.

5. To search for, purchase, take on lease or license, obtain concession or otherwise

acquire any estate or interest in, develop the resources of work, dispose off or
otherwise turn to account, land or sea or any other place in whole of India or in any
other part of the world containing or likely to contain, petroleum, petroleum resources
or alternative sources of energy or other oils in any form, asphalt, bitumen or similar
substances or natural gas, chemicals or any substances used, or which is thought
likely to be useful for any purpose for which petroleum or any oils in any form,
asphalt, bitumen or similar substances or natural gas is, or could be used or to that
end to organise, equip or employ expeditions, commissions, experts and other
agents and to sink wells, to make boring and otherwise to search for, obtain, exploit,
develop, render suitable for trade, petroleum, other mineral oils, natural gas, asphalt,
or other similar substances or product thereof.

6. To undertake, assist, encourage or swap or promote the production of petroleum

resources and to carry on in all their respective branches all or any of the business of

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 producing, treating, (including the redefining of crude oil) storing, transportation,
importing, exporting, swapping and generally dealing in or with, petroleum or other
crude oils, asphalt, bitumen, natural gas, refinery gasses, liquefied petroleum gas
and all other kind of petroleum products, chemicals and any such substances
aforesaid.

7. To carry on all marketing and distribution of all kinds of petroleum products and to
purchase or otherwise acquire manufacture, refine, treat, reduce, distil, blend purify
and pump, store, hold transport, use, experiment with market distribute, exchange,
supply, sell or otherwise dispose of, import, export and trade and generally deal in
any and all kinds of petroleum products, oil, gas and other volatile substances.

8. To carry on all or any of the businesses of the sale and purchase of petroleum and
other crude oil, asphalt, bitumen, natural gas, liquefied petroleum gas, chemicals and
all kinds of petroleum products, treat and turn to account in any manner whatsoever
petroleum and other crude oils, asphalt, bitumen, natural gas, liquefied petroleum
gas and all kinds of petroleum products, chemicals and any such substance as
aforesaid.

9. To establish, provide, maintain and perform scientific, technical, engineering,

project management, consulting/contacting services including but without limiting to
technical studies, design, construction, maintenance, repair all kinds of works and
buildings, procurement, inspection expediting, management of construction and
related services for petroleum reservoir, storage and transportation of oil, gas and
other minerals by pipeline in or otherwise, seismic data acquisition, interpretation,
logging, drilling, cementing, other oil fields related equipment.

10. To promote, organise, or carry on the business of consultancy services in any

field of activity in which the Company is engaged in or connected therewith.

It is a duty of ONGC to do its business operation within the objectives specified in the
Memorandum & Articles of Association in a most fair and transparent manner. It is
also a duty of ONGC to protect interest of its stakeholders as well as to maximize the
wealth of the shareholders. ONGC is committed to achieve its goals as enshrined in
the Vision & Mission Statement of the Company, which is enumerated below:

B. OUR VISION

To be a world-class Oil and Gas Company integrated in energy business with

dominant Indian leadership and global presence.

C. OUR NEW VISION

GIVEN BY HON'BLE PRESIDENT OF INDIA DR. APJ ABDUL KALAM

I would suggest ONGC to give world leadership in management of energy source,

exploration of energy sources, diversification of energy sources, technology in
Underground Coal Gasification, and above all, finding new ways of tapping energy
wherever it is, to meet the ever-growing demand of the country.

STRATEGIC VISION: 2001-2020

Focusing on core business of E&P, ONGC has set strategic objectives of :

Doubling reserves (i.e. accreting 6 billion tonnes of O+OEG) by 2020; out of this 4

Page 23 of 91
 billion tonnes are targeted from the Deep-waters.
Improving average recovery from 28 per cent to 40 per cent.
Tie-up 20 MMTPA of equity Hydrocarbon from abroad.
The focus of management will be to monetise the assets as well as to assetise the
money.

OUR MISSION

World Class

Dedicated to excellence by leveraging competitive advantages in R&D and

technology with involved people.
Imbibe high standards of business ethics and organizational values.
Abiding commitment to safety, health and environment to enrich quality of
community life.
Foster a culture of trust, openness and mutual concern to make working a
stimulating and challenging experience for our people.
Strive for customer delight through quality products and services.

Integrated In Energy Business

Focus on domestic and international oil and gas exploration and production
business opportunities.
Provide value linkages in other sectors of energy business.
Create growth opportunities and maximize shareholder value.

Dominant Indian Leadership

Retain dominant position in Indian petroleum sector and enhance India's energy
availability.

ONGC GROUP COMPANIES

The ONGC Group of Companies comprises of

1. ONGC Videsh Limited (OVL) : OVL is the wholly own subsidiary of ONGC which has
been mandated to carry out international E&P business operations of the parent
company.

2. Mangalore Refinery and Petrochemicals Limited (MRPL) : This is a 71.60% subsidiary

of ONGC. It is the only other listed company besides parent ONGC within the ONGC
group.

3. ONGC Nile Ganga BV (ONG BV) : This is the wholly owned subsidiary of ONGC Videsh

Limited which, in turn, is 100% owned by ONGC. The company was incorporated in

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 Netherlands and has 25% participating interest in the Greater Nile Oil Project in Sudan

producing crude oil from on-shore blocks earmarked for the purpose.

ONGC Mittal Energy Limted (OMEL) : This is the joint venture between ONGC Videsh
4.

Limited and Mittal Investments Sarl in the ratio of 49.98% : 48.02% with SBI Capital

holding the remaining 2%. This joint venture aims to source equity oil and gas from

abroad for securing India's energy independence.

ONGC Mittal Energy Services Limited (OMESL) : This is the joint venture between
5.

ONGC Videsh Limited and Mittal Investments Sarl with the same ownership structure as

that of OMEL. This joint venture will be involved in trading and shipping of oil and gas

(including LNG) sourced by OMEL from abroad.

ONGC Tripura Power Company Pvt.Ltd. (OTPCL) : ONGC has embarked upon a
6.

project for generation of power with 750 MW gas based closed-cycle power plant. The

project is being developed by a SPV between IL&FS, Government of Tripura and ONGC

with an equity share of 50%, 24% and 26% respectively. The project is estimated to cost

around Rs 3800 Crores and is expected to be commissioned during the first quarter of

2008.

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 Kakinada Refinery & Petrochemicals Limited (KRPL) : This is a public private joint
7.

venture company formed pursuant to an MOU between MRPL, Kakinada Seaport

Limited(KSPL), IL&FS and AP Government, to set up an export-oriented refinery of 7.5

MMTPA capacity at Kakinada in coastal Andhra Pradesh which is envisaged to be

integrated with bio-diesel facility.

8. Kakinada SEZ Limited : In tune with the recent initiatives of Ministry of Commerce and

Industry, Govt.of India, for declaring Special Economic Zones (SEZs) to boos industrial

growth in the country, ONGC/MRPL has become co-promotor under public-private

partnership to form this joint venture company and it is envistaged that KRPL and other

gas infrastructure units will be located within the Kakinada SEZ to liverage financial

initiatives and to bolster economic growth.

Mangalore SEZ Limited : With a view to providing synergy with MRPL, large petroleum
9.

and petrochemicals based projects are envisaged to be developed at Mangalore. With

view to optimizing the capital cost during the construction of the project and subsequently

promoting sale of petrochemical intermediates, a decision was taken to associate with a

Page 26 of 91
 special economic zone (SEZ) Contemplated for development at Mangalore. The SEZ will

be an SPV with Karnataka Industrial Areas Development Board (KIEDB), Karnataka

Chambers of Commerce and Industry (KCCL) and ONGC between them bringing in 49%

equity with ONGC contributing 26%. IL & FS has offered to take the remaining 51%

equity. This SPV is in the process of being incorporated.

Dahej SEZ Limited : ONGC participating in the initiative of Govt. of Gujarat has formed a
10.

joint venture company under public private partnership to establish and develop

necessary infrastructure facilities within a land of 1740 hectares in cooperation with

Gujarat Industrial Development Corporation. ONGC is currently engaged in implementing

its C2-C3 extraction project, which will be located within this SEZ.

Rajasthan Refinery Limited (RRL) : With the recent discovery of waxy oil in Mangla and
11.

other adjoining structure by Cairn Energy India, its PSC partner in Rajashtan Block,

MRPL has been nominated by Govt. of India as its nominee for buying the crude oil to be

produced from this block. MRPL, in coordination with Cairn Energy, and as per due

facilitation by Rajasthan Govt., has proposed to form a joint venture company named

Rajasthan Refinery Limited (RRL), which will examine the techno-economic viability of

establishing a well-head refinery of 7.5 MMPPA Capacity and if found feasible will

implement the same at a suitable location in Rajasthan.

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Page 28 of 91
Page 29 of 91
Subsidiaries of ONGC

1 ONGC Videsh Limited (OVL)

2 Mangalore Refinery & Petrochemicals Limited (MRPL)

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 BASIC FEATURES OF ONGC

Company's vision & mission.

Objectives of the company.

Major Achievement Of ONGC

Different Working Condition.

Organizational .setup of ONGC

Globalization.

OBJECTIVES OF THE COMPANY

To maximize production of hydrocarbon, self reliance in technology, promoting

indigenous efforts to achieve self reliance in technology, promoting indigenous efforts

to achieve in all related equipment, material and services.

Assist
in conservation of oil, more efficient use energy and development of

alter

- nate source of energy.

Environmental
protection

Observe 100% safety in work.

DIFFERENT WORKING CONDITION

Employee are working in different set-ups; at the drill sites where days

ON/OFF pattern is prevalent and the officers and staff 8 hours duty at base office

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where apart from normal office hours some services like radio communication etc.

are round the clock jobs . The work force is approximately 200 with about 135

Officers and Remaining Staff.

ORGANIZATIONAL SET OF ONGC

From staff strength of 450 employees in the year 1956-57 ONGC staff from

grown up to 35000 at present.

There are about 15 broad disciplines under four main heading of

Engineering Services

Drilling Services

Geophysical services and

Administration and other support services.

Up to 1968, there was rapid advancement of individuals due to

considerable expansion of work. Thereafter, some stagnation took place in the

career advancement of the employees.

GLOBALIZATION

ONGC operations are being internationalized with a view to acquiring

exploration acreage and access to oil in other basics world over in line with the over

strategy followed by international oil companies .ONGC Videsh Limited .a subsidiary

of ONGC , is managing the overseas ventures.

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RECOGNITION AND AWARDS

Global ranking/Recognition

Ranking 402nd in the Fortune Global 500 list for 2006, up from 454 th last

year , based on revenues; ONGC is ranked 115th in new list (based on

profits ). Leading all Indian corporate

Topped the list of sensex Indian companies figured in Business Weeks first

annual ranking of Asias 50 best-performing listed companies drawn from a

list of 625 Asian firms, ONGC was ranked third among the 50 best Asian

firms.

Ranked 158th amongst the worlds largest companies as per market

capitalization on 31st March 2006 in the 10th annual Financial Times Global

listing.

Leads the list of Indian corporate titans, in the Forbes Global 2000, with

256th ranking in list of 2000 business entities (including 33indian firms)

based on sales, profits Assets and Market Valuation.

Sole Indian entry into the UNCTADs top 50, non financial Transnational

Corporations from developing countries ranked by foreign assets.

Ranked 18th amongst 50 publicly traded global companies in oil &Gas

industry based on market capitalization and 15thy amongst 2 listed

integrated Oil & Gas companies.

Conferred the Golden Peacock Award for the Corporate Governance

during the International Conference on Corporate Governance.

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 Indian Ranking/Recognition

Bagged the prestigious NDTV Profits Business Leadership Award in the

Oil & Gas category.

Topped the Business Today list of Most Valuable companies in India for

the second year in a row. In the ranking, ONGC topped all the three

categories viz. Market Capitalization, Net Profit and Net Worth.

Topped Business Indias 100 listed of Indian companies ,based on a

weighted average of several parameters, including Market Capitalization,

Profit After Tax(PA), Net Fixed and Net Sales.

Ranked 11th in the Economic Times 500 Ranking with the highest Market

Capitalization, and Net Profit k, mainly due to lower P/E ratio and Return

on Net Worth.

Ranked as the Most Respected Company in the PSU category in the 2006 Business

World Survey released n Business World Magazine (June 2006).

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SWOT ANALYSIS

1. STRENGTHS

A) O.N.G.C LTD is perceived to be the leader in oil production industry.

B) O.N.G.C has a very efficient and professional management team.

C) O.N.G.C being an international company has sufficient resources

and capital to invest.

D) O.N.G.C has ISO-9001 & ISO 14001 registration.

2. WEAKNESSES

A) O.N.G.C facing difficulties to produce oil from aging reservoirs.

3. OPPURTUNITY

A) Energy utilization of buried coal resource (700 -1700M), estimated

63BT Equivalent to 15000 BCM.

B) O.N.G.C facing difficulties to produce oil from aging reservoirs.

4. THREAT

A) Security of personnel & property especially crude oil continues to be

a cause of concern in certain area.

B) In some exploration Campaign Company involves high technology,

high technology, High investment and high risk.

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 HR AT ONGC

PEOPLE AT ONGC

Today, ONGC is the navratna company of India; and making this possible is a

dedicated team of nearly 35,000-40,000 professionals who toil round the clock .It is this toil,

which amply reflects in the performance figures and aspirations of ONGC. The company has

adapted progressive policies in scientific planning, acquisition, utilization, training and

motivation of the team. At ONGC everybody matters, every soul counts.

ONGC has a unique distinction of being company with in house service capabilities

in all he activity areas of exploration and production of oil & gas and related oil field services.

Company has adapted progressive policies in scientific

The men & women behind this machine made this possible. Over 18,000

experienced and technically competent executives mostly scientists and engineers from

distinguished Universities /Institutions of India and abroad from the core of our

manpower.Theyinclude geologists,geophysicists,geochemists,drilling engineers ,reservoir

engineers ,petroleum engineers ,production engineers ,engineering & technical service

providers ,financial and human resource experts IT professionals and so on.

Behind the excellent results achieved is a work force of 35000 strong belonging to

various discipline of the company actively in the persistent search of oil and infuse with a

new ethos and productive work culture. The Company is aware that its success is mainly

due to its greatest assets its people a multifaceted, multidisciplinary group with complete n-

house capabilities for all activities in the industry. To meet the requirement of manpower

,revised manpower norms for operation of drilling rigs have been approved and implemented

.Exercise for other operational utilization of existing human resource special need based

studies are being carried out region-wise.

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 To meet the challenges of the future ONGC has to diversify its activities with zero

manpower growth. Attempts have been made to form out the low technology jobs. A major

thrust is being given to the introduction of multi-craft manning. This will result in job

enrichment.

HR VISION, MISSION AND OBJECTIVE

Integrating Employees towards Organization Goals

HR Vision

To attain organizational excellence by developing and inspiring the true potential of

companys human capital and providing opportunities for growth, well being and enrichment.

HR Mission

To create a value and knowledge based organization by inculcating a culture of

learning, innovation and team working and aligning business priorities with aspiration of

employees leading to a development of an empowered, responsive and

competent human capital.

HR Objectives

To develop and sustain core values.

To develop business leaders for tomorrow.

To provide job contentment through empowerment, accountability and

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 responsibility.

To build and upgrade competencies through virtual learning, opportunities for

growth and providing challenges in the job.

To foster a climate of creativity, innovation and enthusiasm.

To enhance the quality of life of employees and their family.

To inculcate higher understanding of Service to a greater cause.

HR Strategy

To meet challenging demands of the business environment ,focus of the HR strategy

is on change of the employees mind set.

Building quality culture and resources.

Re-engineering and redeployment for maximizing utilization of HR potential .

To build and upgrade competencies through virtual learning, opportunities for growth

and providing challenges in the job.

Re-strengthening mutual faith, trust and respect.

Inculcating a spirit of learning & enjoying challenges.

Role of HR

Alignment of HR vision with corporate vision.

Shift from support group to strategic partner in business operations.

HR as a change agent.

Enhance productivity and performance by developing employee competency and

potential.

Developing professional attitude and approach.

Developing Global Managers for tomorrow to ensure the role of global players.

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Measuring HR Performance

HR Parameters have been incorporated in the MOU by ONGC since 1994-95 to

systematically and scientifically evaluate effectiveness of HR Systems, which enables and

facilitates time bounds initiatives

INTRODUCTION TO CONTRACT LABOUR

Who IS CONTRACT LABOUR?

Contract labour Contract labour normally refers to workers who are hired for a specific task
and a finite period. In Third World countries the term sometimes refers to a system whereby
workers are hired by an intermediarythe labour contractorwho supplies them to the
employer for a fee. Such workers are often bound to the contractor by a variety of
mechanisms and their freedom of movement may thus be restricted.

REGISTRATION AND LICENSING PROCEDURE FOR PRINCIPAL

EMPLOYEER UNDER CONTRACT LABOUR ACT 1970

17. Manner of making application for registration of establishments.

1) The application referred to in sub-section (1) of Section 7 shall be made

in triplicate Form I to the registering officer of the area in which the
establishment sought to be registered is located.
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 2) The application referred to in sub-rule (1) shall be accompanied by
a [demand draft] showing payment of the fees for the registration of the
establishment.
3) Every application referred to in sub-rule (1) shall be either
personally delivered to the registering officer or sent to him by
registered post.
4) On receipt of the application referred to in sub-rule (1), the
registering officer shall, after noting there on the date of receipt by him
of the application grant an acknowledgement to the applicant.

18. GRANT OF CERTIFICATE OF REGISTRATION

1) The certificate of registration granted under sub-section (2) of Section 7

shall be in Form II.
2) Every certificate of registration granted under sub-section (2) of Section
7 shall contain the following particulars, namely: -

(a) the name and address of the establishment;

(b) the maximum number of workmen to be employed as contract
labour in the establishment;
(c) the type of business, trade, industry, manufacture or occupation
which is carried on in the establishment;
(d) such other particulars as may be relevant to the employment of
contract labour in the establishment.

(2) The registering Officer shall maintain a register in Form III showing the
particulars of establishments in relation to which certificates of registration
have been issued by him.
(3) If, in relation to an establishment, there is any change, in the particulars
specified in the certificate of registration, the principal employer of the
establishment shall intimate to the registering officer, within thirty days
from the date when such change takes place, the particulars of, and the
reasons for, such change.

19. Circumstances in which application for registration maybe rejected

1) If any application for registration is not complete in all respects, the

registering officer shall require the principal employer to amend the
application so as to make it complete in all respects.
2) If the principal employer, on being required by the registering officer to
amend his application for registration, omits or fails to do so, the
registering officer shall reject the application for registration.

20. Amendment of certificate of registration

1) Where, on receipt of the intimation under sub rule (4) of rule 18, the
registering officer is satisfied that an amount higher than the amount which
has been paid by the principal employer as fees for the registration of the
establishment is payable, he shall require such principal employer to [pay]
a sum which, together with the amount already paid by such principal
employer, would be equal to such higher amount of fees payable for the
Page 40 of 91
 registration of the establishment and to produce the [demand draft]
showing such deposit.
2) Where, on receipt of the intimation referred to in sub rule (4) of rule 18, the
registering officer is satisfied that there has occurred a change in the
particulars of the establishment, as entered in the register in Form III, he
shall amend the said register and record therein the change which has
occurred;

Provided that no such amendment shall affect anything done or any action
taken or any right, obligation or liability acquired or incurred before such
amendment.

Provided further that the registering officer shall not carry out any
amendment in the register in Form III unless the appropriate fees have
been deposited by the principal employer.

Responsibility of principal employer towards WELFARE

AND HEALTH OF CONTRACT LABOUR

40. (1) The facilities required to be provided under sections 18 and 19 of the Act,
namely sufficient supply of wholesome drinking water, a sufficient number of latrines
and urinals, washing facilities and first-aid facilities, shall be provided by the
contractor in the case of the existing establishments within seven days of the
commencement these rules and in the case of new establishments within seven
days of the commencement of the employment of contract labour therein.

(2) If any of the facility mentioned in sub-rule (1) is not provided by the contractor
within the period prescribed the same shall be provided by the principal employer
within seven days of the expiry of the period laid downs in the said sub-rule.

41. Rest rooms- (1) In every place wherein contract labour is required to halt at
night in connection with the working of the establishment to which the Act applies
and in which employment of contract labour is likely to continue for 3 months or more
the contractor shall provide sand maintain rest rooms or other suitable alternative
accommodation within fifteen days of the coming into force of the rules in the case of
existing establishments, and within fifteen days of the commencement of the
employment of contract labour in new establishment.

(2) If the amenity referred to in sub-rule (1) is not provided by the contractor within
the period prescribed the principal employer shall provide the same within a period of
fifteen days of the expiry of the period laid down in the said sub-rule.

(3) Separate rooms shall be provided for women employees.

(4) Effective and suitable provision shall be made in every room for securing and
maintaing adequate ventilation bys the circulation of fresh air and there shall also be
provided and maintained sufficient and suitable natural or artificial lighting.

Page 41 of 91
(5) The rest room or rooms or other suitable alternative accommodation shall be of
such dimensions so as to provide at least a floor area of 1.1 sq. meter for each
person making use of the rest room.

(6) The rest room or rooms or other suitable alternative accommodation shall be so
constructed as to afford adequate protection against heat, wind, rain and shall have
smooth, hard and impervious floor surface.

(7) The rest room or other suitable alternative accommodation shall be at a

convenient distance from the establishment and shall have adequate supply of
wholesome drinking water.

42. Canteens- (1) In every establishment to which the Act applies and wherein work
regarding the employment of contract labour is likely to continue for six months and
wherein contract labour numbering one hundred or more are ordinarily employed
and adequate canteen shall be provided by the contractor for the use of such
contract labour within sixty days of the date of coming into force of the rules in the
case of the existing establishments and within 60 days of the commencement of the
employment of contract labour in the case of new establishments.

(2) If the contractor fails to provide the canteen within the time laid down the same
shall be provided by the principal employer within sixty days of the expiry of the timer
allowed to the contractor.

(3) The canteen shall be maintained by the contractor or principal employer, as the
case may be, in an efficient manner.

43. (1) the canteen shall consist of at least a dining hall, kitchen, storeroom, pantry
and washing places separately for workers and for utensils.

(2)(i) The canteen shall be sufficiently lighted at all times when any person has
access to it.

(ii) The floor shall be made of smooth and impervious material and inside walls shall
be lime washed or colour-washed at least once in each year;

Provided that the inside walls of the kitchen shall be lime-washed every four months.

(3)(i) The precincts of the canteen shall be maintained in a clean and sanitary
condition.

(ii)_ Wastewater shall be carried away in suitable covered drains and shall not be
allowed to accumulate so as to cause a nuisance.

(iii) Suitable arrangements shall be made for the collection and disposal of garbage.

44. (1) the dining shall accommodate at a time at least 30 per cent of the contract
labour working at a time.

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(2)The floor area of the dining hall, excluding the area occupied bys the service
counter and any furniture except tables and chairs shall be not less than one square
meter per diner to be accommodated as prescribed in sub-rule (1)

(3)(i) A portion of the dining hall and service counter shall be partitioned off and
reserved for women workers, in proportion to their number.
(ii)_ washing places for women shall be separate and screened to secure privacy.

(4) Sufficient tables, stools, chairs or benches shall be available for the number of
dinners to be accommodated as prescribed in sub-rule (1)

45.(1)(i) There shall be provided and maintained sufficient utensils, crockery, cutlery,
furniture and any other equipment necessary for the efficient running of the canteen.

ii) The furniture, utensils and other equipment shall be maintained in a clean and
hygienic condition.

(2)(i) Suitable clean clothes for the employees serving in the canteen shall also
be provided and maintained.

(ii) A service counter, if provided, shall have top of smooth and impervious
material

(iii Suitable facilities including an adequate supply of hot water shall be

provided for the cleaning of utensils and equipment.

46. The foodstuff and other items to be served in the canteen shall be in
conformity with the normal habits of the contract labour.

47. The charges for foodstuffs, beverages and any other items served in the
canteen shall be based on no profit, no loss and shall be conspicuously
displayed in the canteen.

48. In arriving at the prices of foodstuffs and other articles served in the
canteen the following items shall not be taken into consideration as
expenditure, namely: -

(a) The rent for the land and building;

(b) The depreciation and maintenance charges for the building and
equipment provided for in the canteen;

(c)The cost of purchase, repairs and replacement of equipments including

furniture, crockery, cutlery and utensils;

(d) The water charges and other charges incurred for lighting and
ventilation;

(e) The interest on the amounts spent on the provision and maintenance of
furniture and equipment provide for in the canteen.
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49. The books of accounts and registers and other documents used in
connection with the running of the canteens shall be produced on demand
to an Inspector.

50. The accounts pertaining to the canteens shall be audited once every
12 months by registered accountants and auditors;

Provided that the Chief Labour Commissioner (Central) may approve of

any other person to audit the accounts, if he is satisfied that it is not
feasible to appoint a registered accountant and auditor in view of the site
or the location of the canteen.

51. Latrines and Urinals -Latrines shall be provided in every

establishment coming within the scope of the Act on the following scale,
namely:-

(a) Where females; are employed, there shall be at least one latrine for
every 25 females;

(b) Where males are employed, there shall be at least one latrine for every
25 male:

Provided that where the number of males or females exceeds 100, it shall
be sufficient if there is one latrine for every 25 males or females, as the
case may be, upto the first 100, and one for every 50 thereafter.

52. Every latrine shall be under cover and so partitioned off as to secure
privacy, and shall have proper door and fastenings.

53. (1) where workers of both sexes are employed there shall be displayed
outside each block of latrine and urinal a notice in the language
understood by the majority of the workers For Men only or For Women
Only, as the case may be.

(2) The notice shall also bear the figure of a man or a woman, as the case
may be.

54. There shall be at least one urinal for male workers unto 50 and one for
female workers up to fifty employed at a time:

Provided that where the number of male or female workmen, as the case
may be exceeds 500 it shall be sufficient if there is one urinal for every 50
males or females up to the first 500 and one for every 100 or part thereof
thereafter.

55. (1) the latrines and urinals shall be conveniently situated and
accessible to workers at all times at the establishment.

(2)(i) The latrines and urinals shall be adequately lighted and shall be
maintained in a clean and sanitary condition at all times.
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(ii) Latrines and urinals other than those connected with a flush sewage
system shall comply with the requirements of the public health authorities.

56. Water shall be provided by the means of tap or otherwise so as to be

conveniently accessible in or near the latrine and urinals.

57. Washing Facilities -(1) every establishment coming within the scope
of the Act adequate and suitable facilities for washing shall be provided
and maintained for the use of contract labour employed therein.

(2) Separate and adequate screening facilities shall be provided for the
use of male and female workers.

(3) Such facilities shall be conveniently accessible and shall be kept in

clean and hygienic condition.

58. First-Aid Facilities -In every establishment coming within the scope of
the Act there shall be provided and maintained so, as to be readily
accessible during all working hours first-aid boxes at the rate of not less
than one box for 150 contract labour or part thereof ordinarily employed.

59. (1) the first-aid box shall be distinctively marked with a red cross on a
white ground and shall contain the following equipment, namely:-

A. For establishments in which the number of contract labour employed

does not exceed fifty-

Each first-aid box shall contain the following equipment:-

(i) 6 shall sterilized dressings.

(ii) 3 medium size sterilized dressings.
(iii) 3 large size sterilized dressings.
(iv) 3 large size sterilized burn dressings.
(v) 1 (30 ml.) bottle containing a two per cent, alcoholic solution of iodine.
(vi) 1(30 ml.) bottle containing solvolatile having the does and mode of
administration indicated on the label.
(vii) 1 snake-bite lancet.
(viii) 1 (30 gms.) bottle of potassium permanganate crystals.
(ix) 1 pair scissors.
(x) 1 copy of the first-aid leaflet issued by the Director General, Factory
Advice Service sand Labour Institutes, Government of India.
(xi) A bottle containing 100 tablets (each of 5 grins) of aspirin.
(xii) Ointment for burns.
(xiii) A bottle of suitable surgical anti-septic solution.

B. For establishments in which the numbers of contract labour exceed fifty-

Each first-aid box shall contain the following equipment:-

(i) 12 small sterilized dressing.

(ii) 6 medium size sterilized dressing.
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 (iii) 6 large size sterilized dressing.
(iv) 6 large size sterilized burns dressing.
(v) 6 (15 gms) packets sterilized cotton wool.
(vi) 1 (60 ml.) bottle containing two percent alcoholic solution iodine.
(vii) 1(60 ml.) bottle containing solvolatile having the does and mode of
administration indicated on the label.
(viii) 1 roll of adhesive plaster.
(ix) A snakebite lancet.
(x) 1 (30 grms.) bottle of potassium
permanganate crystals.
(xi) 1 pair scissors.
(xii) 1 copy of the first-aid leaflet issued bys the Director General Factory
Advice Service and Labour Institutes, Government of India.
(xiii) A bottle containing 100 tablets (each of 5 grains.) of aspirin.
(xiv) Ointment for burns.
(xv) A bottle of a suitable surgical anti-septic solution.
(2) Adequate arrangement shall be made for immediate recoupment of the
equipment when necessary.

60. Nothing except the prescribed contents shall be kept in the First-Aid Box.

61. The First-Aid Box shall be kept in charge of a responsible person who shall
always be readily available during the working hours of the establishment.

62. A person in charge of the First-Aid Box shall be a person trained in First-Aid
treatment, in establishments where the number of contract labour employed is 150
or more.

WAGES

63. The contractor shall fix wage periods in respect of which wages shall be payable.

64. No wage period shall exceed one month.

65. The wages of every person employed as contract labour in an establishment or

by a contractor where less than one thousand such persons are employed shall be
paid before the expiry of the seventh day and in other cases before the expiry of
tenth day after the last day of the wage period in respect of which the wages are
payable.

66. Where the employment of any worker is terminated by or on behalf of the

contractor the wages earned by him shall be paid before the expiry of the second
working day from the day on which his employment is terminated.

67. All payments of wages shall be made on a working day at the work premises and
during the working time and on a date notified in advance and in case the work is
completed before the expiry of the wage period, final payment shall be made within
48 hours of the last working day.

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68. Wages due to every worker shall be paid to him direct or to other person
authorized by him in this behalf.

69. All wages shall be paid in current coin or currency or in both.

70. Wages shall be paid without any deductions of any kind except those specified
by the Central Government by general or special order in this behalf or permissible
under the Payment of Wages Act, 1936 (4 of 1936).

71. A notice showing the wage period and the place and time of disbursement of
wages shall be displayed at the place of work and a copy sent by the contractor to
the Principal Employer under acknowledgement.

72. The principal employer shall ensure the presence of his authorized
representative at the place and time of disbursement of wages by the contractor to
workmen and it shall be the duty of the contractor to ensure the disbursement of
wages in the presence of such authorized representative

73. The authorized representative of the principal employer shall record under his
signature a certificate at the end of the entries in the Register of Wages or the
Register of Wages-cum-Muster Roll, as the case may be, in the following form:

Certified that the amount shown in column No. has been paid to the workman
concerned in my presence on.at

REGISTERS FUND RECORDS AND COLLECTION OF STATISTICS

74. Register of contractors.-Every principal employer shall maintain in respect of

each registered establishment a register of contractor in Form XII.

75. Register of persons employed.-Every contractor shall maintain in respect of

each registered establishment where he employs contract labour a register in Form
XIII.

76 Employment Card.-(i) Every contractor shall issue an employment card in Form

XIV to each worker within three days of the employment of the worker.

(ii) The card shall be maintained up to date and any change in the particulars shall
be entered therein.

77. Service Certificate:- On termination of employment for any reason whatsoever

the contractor shall issue to the workman whose services have been terminated a
Service Certificate in Form XV.

78.Master Roll, Wages Registers, Deduction Register and Overtime Register.-

(1)(a) Every Contractor shall in respect of each work on which he engages contractor
labour,-
(i) Maintain a Muster Roll and a Register of Wages in FormXVI and Form XVII
respectively:

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Provided that a combined Register of Wages-cum-Muster Roll in Form XVIII shall
be maintained by the contractor where the wage period is a fortnight or less;

(ii) Maintain a Register of Deductions for damage or loss, Register of Fines and
Register of Advances in Form XX, Form XXI and Form XXII respectively;

(iii) Maintain a Register of Overtime in Form XXIII recording therein the number of
hours of, and wages paid for, overtime work, if any;

(b) Every contractor shall, where the wage period is one week or more, issue
wage slips in Form XIX, to the workmen at least a day prior to the disbursement
of wages;

(c) Every contractor shall obtain the signature or thumb-impression of the worker
concerned against the entries relating to him on the Register of wages or Muster
Roll-cumWages Register as the case maybe, and the entries shall be
authenticated by the initials of the contractor or his authorized representatives
and shall also be duly certified by the authorized representative of the principal
employer in the manner provided in rule 73.

(d) In respect of establishments which are governed by the Payment of Wages

Act, 1936 (4 of 1936) and the rules made there under, or the Minimum Wages
Act, 1948 (11 of 1948) or the rules made there under, the following registers and
records required to be maintained by a contractor as employer under those Acts
and the rules made there under shall be deemed to be registered and records to
be maintained by the contractor under these rules, namely:;-

(a) Muster Roll;

(b) Register of Wages;
(c) Register of Deductions;
(d) Register of Overtime;
(e) Register of Fines;
(f) Register of Advances;
(g) Wage slip.

(2) Notwithstanding anything contained in these rules, where a combined

or alternative form is sought to be used by the contractor to avoid
duplication of work for compliance with the provisions of any other Act or
the rules framed there under or any other laws ors regulations or in cases
where mechanized pay rolls are introduced for better administration,
alternative suitable form or forms in lieu of any of the forms prescribed
under these rules, may be used with the previous approval of the Regional
Labour Commissioner (Central).

79. Every contractor shall display an abstract of the Act and rules in
English and Hindi and in the language spoken by the majority of workers in
such form as may be approved by the Chief Labour Commissioner
(Central).

80. (1) All registers and other records, required to be maintained under the
Act and rules, shall be maintained complete and uptodate, and, unless
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otherwise provided for, shall be kept at an office or the nearest convenient
building within the precincts of the workplace or at a place within a radius
of three kilometers.

(2) Such register shall be maintained legibly in English and Hindi or in the
languages understood by the majority of the persons employed in the
establishments.

(2) All the registers and other records shall be preserved in original for a
period of three calendar years from the date of last entry therein.

(3) All the registers, records and notices maintained under the Act or rules
shall be produced on demand before the Inspector or any other authority
under the Act or any person authorized in that behalf by the Central
Government
(4) Where no deduction or fine has been imposed or no overtime has been
worked during any wage period, a nil entry shall be made across the body
of the register at the end of the wage period indicating also in precise
terms the wage period to which the nil entry relates, in the respective
registers maintained in Forms XX, XXI and XXIII respectively

81. (1) (i) Notices showing the rates of wages, hours of work, wage
periods, dates of payment of wages, names and addresses of the
Inspector having jurisdiction and date of payment of unpaid wages shall
be displayed in English and in Hindi and in the local language understood
by the majority of the workers in conspicuous places at the establishment
and the work-site by the principal employer or the contractors as the case
may be.

(ii) The notice shall be correctly maintained in a clean and legible

condition.

(2) A copy of the notice shall be sent to the Inspector and whenever any
changes occur the same shall be communicated to him forthwith.

(3) Every principal employer shall, within fifteen days of the

commencement or completion of each contract work under each
contractor, submit a return to the Inspector, appointed under Section 28 of
the Act, intimating the actual dates. Of the commencement or, as the case
may be, completion of such contract work, in Form VI B.

82(1) every contractor shall send half yearly returns in Form, XXIV (in
duplicate) so as to reach the Licensing Officer concerned not later than 30
days from the close of the half year.

Note- Half year for the purpose of this rule means a period of 6 months
commencing from Ist January and Ist July of every year.

(2) Every principal employer of a registered establishment shall send

annually a return in Form XXV (in duplicate) so as to reach the Registering

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 Officer concerned not later than the 15 th February following the end of the
year to which it relates.
(3) The returns to be submitted under this rule by contractor/or principal
employer shall be correct complete and uptodate in all respects.

83. (1) The Board, Committee, Chief Labour Commissioner (Central) or

the Inspector or any other authority under the Act shall have powers to call
for any information or statistics in relation to contract labour from any
contractor or principal employer at any time by an order in writing.

(2) Any person called upon to furnish the information under sub-rule (1)
shall be legal bound to do so.

FORM WHICH ARE MAINTAIN BY PRINCIPAL EMPLOYER OF ONGC RFB

JODHPUR

FORM I

[See rule 17(1)]

Application for Registration of Establishments employing Contract Labour

1. Name and location of the Establishment.

2. Postal address of the Establishment.
3. Full name and address of the Principal Employer (furnish fathers name
in the case of individuals).
4. Full name and address of the Manager or person responsible for the
supervision and control of the establishment.
5. Nature of work carried on in the establishment.
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 6. Particulars of contractors and contract labour;

(a) Names and Addresses of Contractor.

(b) Nature of work in which contract labour
is employed or is to be employed.
(c)Maximum number of Contract Labour
to be employed on any day through
each contractor.
(cc) Estimated date of commencement of
each contract work under each
contractor.
(d) Estimated date of termination of
employment of contract labour under
each Contractor.

7. Particular of demand draft enclosed.

(Name of the Bank, Amount, Demand Draft No.& Date)

.
I hereby declare that the particulars given above are true to the best of my
knowledge and belief.

Principal employer
Seal and Stamp
Office of the Registering
Officer.
Date of receipt of
Application.

FORM II
[See rule 18(1)]
Certificate of Registration

Date
Government of India
Office of the Registering Officer

A certificate of Registration containing

the following particulars is hereby granted under sub-section (2) of Section
7 of the Contract Labour (Regulation & Abolition) Act, 1970, and the rules
made there under, to.

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1. Nature of work carried on in the establishment.
2. Names and Addresses of Contractors.
3. Nature of work in which contract labour is employed or is to be
employed.
4. Maximum number of contract labour to be employed on any day
through each contractor.
5. Other particulars relevant to the employment of contract labour.

Signature of Registering Officer with Seal.

FORM III
[See rule 18(3)]
Register of Establishment

S.No Registratio Name and Name of Type of Total No.

. n No. and address of the business, of
date the Principal trade, workmen
establishmen Employe industry, directly
t registered r and his manufacture employed
address or .
occupation,
which is
carried on in
the
establishmen
t
1 2 3 4 5 6

Particulars of Contractor and Contract Labour

Name and Nature of Maximum Probable Remarks

address of work in No. of duration of
contractor which contract employment
contract labour to be of contract
labour is employed labour
employed on any day
or is to be
employed
7 8 9 10 11
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 FORM V
[See rule 21(2)]
Form of Certificate by Principal Employer

Certified that I have engaged the applicant (name of the Contractor) as a

Contractor in my establishment. I undertake to be bound by all the
provisions of the Contract Labour (Regulation & Abolition) Act, 1970, and
Contract Labour (Regulation & Abolition) Central Rules, 1971, insofar as
the provisions are applicable to me in respect of the employment of
contract labour by the applicant in my establishment.

Place:

Date:
Signature of Principal Employer

FORM VI-B
[See Rule 81(3)]
Notice of commencement/completion of contract work

1. Name of the Principal Employer and address.

2. No. and date of Certificate of registration.
3. I/We hereby intimate that the contract work (Name of work) given to
(Name and address of the contractor) having licence Nodate has
been commenced/completed with effect from (date)/on (date).

Signature of the Principal Employer

Page 53 of 91
 Form XXV
[See rule 82 (2)]

Annual returns of principal employer to be sent to the Registering Officer

Year ending 31st December.

1. Full name and address of the Principal employer;

2. Name of Establishment:
(a) District

(b) Postal Address

Nature of operations/industry/work carried on

3. Full name of the Manager or person responsible for supervision and control of the
establishment.
4. No. of contracts who worked in the establishment during the year give details in
annexure):
5. Nature of work/operations on which contract labour was employed;
6. Total number of days during the year on which contract labour was employed:
7. Total number of mandays worked by contract labour during the year:
8. Maximum No. of workmen employed directly on any day during the year:
9. Total No. of days during the year on which direct labour was employed:
10. Total No. of mandays worked by directly employed workmen:
11. Change, if any, in the management of the establishment, its location or any other
particulars furnished to the Registering Officer in the application for Registration
indicating also the dates:

Principal Employer

Place:

Date:

Page 54 of 91
ANNEXURE TO FORM

Name Period of Nature of Maximum No. of No. of days No. of

and contract work workers employed worked man
address From-to by each contractor days
of the worked
contractor

1 2 3 4 5 6

HR AT ONGC RFB JODHPUR

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Rajasthan forward base, Jodhpur

The Rajasthan forward base is having its base office at jodhpur in the western

Rajasthan. It comes under the Western Onshore Basin of Oil and natural Gas

corporation with its regional office at Baroda and headquarters at Deharadun.The

name Rajasthan Forward Base is given as the ONGC is carrying out its operations in

the vicinity of Thar Desert of Jaisalmer.

The Basin is having its at Jodhpur Named KDM Complex, Mandore, jodhpur.

The drilling and geophysical activities of Rajasthan Forward Base operating in Indo

pak border in jaisalmer District.

200 MAN power are working in RFB out of that the employees are performing their

duties in 3 major segment half of workers are performing their duties on drilling, half

of employess are performing their duties in GCS gamnewalla and rest of the

employess are working in RFB jodhpur

CONTRACTUAL LABOUR AT RFB JODHPUR

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contractual labour is deployed in major dept. Of RFB jodhpur every department
have separate principal employer . they are responsible and care taker of contract
labour and contract . And they look out all the legal formality with repect to the
contractor, contract, and contract labour. My study is with regard to the HOUSE
KEEPING AND CATERING services which is manage by HR dept. Of RFB jodhpur .
House keeping and cattering services are given to pepillon industry ltd. Having its
registerd office at vadodara gujrat on 1st march 2016 to 28th feb 2019. pepilon have
15 worker who provide their services of house keeping and catering in RFB jodhpur.
Out of that 13 are unskilled, 2 are semi skilled and none of them are skilled or highly
skilled.

SCOPE OF WORK AND SPECIAL TERMS & CONDITIONS

(a)
Housekeeping and Maintenance services at Guest House-cum-Transit
Accommodation at Ramgarh Road, Jaisalmer.

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 (b) Housekeeping and Maintenance services at ................., KDM Complex,
Mandore Road covered area of 70 Rooms, Road and, Main Gate, Parking
area, Diesel Generator set & Electrical area, Ambedkar Garden and three
small Garden at KDM Complex Mandore Jodhpur.

(c) Housekeeping and Maintenance services at the ................. Guest House

and Transit Accommodation at Jodhpur,
(d) Gardening and Maintenance of Garden trees including, plants and branches
at KDM complex, ................. Jodhpur and Jaisalmer
(e) Catering services at Office Canteen at ................., RBF,KDM Complex,
Mandore Road Jodhpur and Guest House cum Transit accommodation at
Jaisalmer.

(f) Catering services at .................Guest House and Transit accommodation at

Jodhpur.

1. The scope of work shall be detailed hereunder, but may not be limited to
these. All the jobs, whether specified or not but required to be executed for due
performance of particular job shall be carried out to the entire satisfaction
of ..................

2. Utensils which are to be supplied at the beginning of contract by .................,

contractor after the contract period has to return back the above utensils, in
same condition as handed over at the beginning of the contract.

3. ................. Jodhpur will not provide any items besides above mentioned
utensils.

4. Any certification like ISO 9000 or any other standardization certificate may
also be furnished.

5. An undertaking should be submitted to the effect that there is neither case /

charge under investigation / enquiry / trial against the agency, nor conviction in
a Court of law or suspended / blacklisted by any statutory authority on any
ground.

6. The contractor will ensure that sufficient number of staff is engaged, to provide
all the services as per the contract. In case the Corporation feels that these
numbers are not sufficient to meet the requirements, contractor has to comply
with the Corporations demand for the requisite manpower. All the staff of
contractor should wear uniform at all times while on duty.

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7. The Contractor may inspect the buildingand environment and available facility
before quoting the tender for above mentioned from a to e.

8. Services in Transit accommodation at Jodhpur and Jaisalmer to be provided

round the clock. Arrangement of accommodation for contractor staff has to be
arranged by contractor and no accommodation will be provided by .................

9. Scope of works for CATERING Services.

Supply of fresh Hot / Cold, Tea / Coffee / Cold drinks, beverages, Breakfast,
Lunch and dinner as per pre-decided timing including Procurement of
materials for food of approved manufacturer and brand, crockery and utensils
etc. As per direction of Officer in-charge.

The Serving services will be served at the occupants of the Transit

Accommodations in dining hall, Services for VIPs will be rendered in the room
as communicated by the Office in-charge. Serving services for official meeting
at the desired place of meeting, Lunch / Dinner at dining hall or at any other
place as directed by Office In-charge.

Menu will be provided by the Officer In-charge and which is to be displayed

with rates, available timing and day at the dining hall of the transit
accommodations and dining hall of Canteen.

Maintain kitchen and dining area neat and clean in hygienic conditions
including all crockery, utensils fixtures and furniture etc. complete, which in
open for inspection by the .................ians at any time.

10. Scope of works for HOUSEKEEPING Services.

Brooming and mopping of all the rooms, passages, staircase and steps and
other open space of the offices on all the working day and / or the officer
attending the office and for transit accommodation every day and / or on the
change of occupancies.

Cleaning and dusting of all the doors, windows, ventilators, glasses, and grills
etc.

Cleaning and dusting of Tables, Chairs, Computers, Printers etc. and other
furnitures and fixtures etc.

Cleaning, washing, drying and disinfect all the Toilets, Bath rooms lavatories
and washing area and approach of the offices and Transit accommodations.

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 Collection of all the debris and waste from the office rooms, toilets, canteen,
open areas, transit accommodations and dispose it off, at desired place which
is predefined by the Officer in-charge.

Brooming and cleaning of roads, kerb stone, pathways, car sheds, and
vehicles parking shed / areas and open areas to maintain the area neat and
clean.

Cleaning, minor maintenance and Operation of Diesel Generator Set,

whenever there is a power shutdown from the State Electricity Authority.

Maintenance of the Transit accommodation by keeping ready all the time neat
and clean bed sheet, bed covers, pillow, pillow covers, towel, blanket, curtains
Toilet Soap, Toilet paper etc. and also maintain the record of the guest
including allotment and collection of the charges and deposit the same in
the ..................

11. Scope of works for GARDENING Services.

Upkeeping and maintenance of garden situated at ................. Office, KDM
Complex, Jodhpur by watering trees, lawns, weeding, changes, fertilizers and
use of pesticides and manuring to maintain the garden in decent and neat way
with proper dressing of trees to be maintained at all the time in greenery manner.

A. DETAILS Scope of Work

I SERVICES

Services shall include the following:-

1. Reception-cum-Front Office& Hospitality Services

2. Catering
3. House Keeping & Laundry Services.
4. General Administration
5. Maintenance of Garden tree including, plants and branches of KDM
complex, ................. Jodhpur and Jaisalmer.Maintenance includes planting
new trees and lawn.

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1.0 Receptioncum-FrontOffice& Hospitality Services

1.1 The contractor shall be responsible for providing reception services to the
guests.Receiving the guests at the reception, allotting the rooms, making them
comfortable in the rooms, as per the directives of the In-charge
hospitality /.................authorizedrepresentative, will be the responsibility of the
Contractor. For the allotment of the rooms prior approval of the authorized In-
charge hospitality /.................authorizedrepresentativehas to be taken or
instructions received. No unauthorized persons should be allowed to enter/stay in
Transit Accommodation at any stage/time.

The Contractor shall be responsible for making all necessary entries of the
guests as per the format decided by .................in the Register, which can be
inspected at any time by the In-charge hospitality
/.................authorizedrepresentative. Checkingin (occupation) and checking out
(vacation) reports for the rooms shall be maintained by the contractor and their
keys shall be kept with him or his authorized representative.

1.2 Reception services will include allotment of rooms as per the directives of In-
charge hospitality /.................authorizedrepresentative getting necessary
entries made in the register on arrival and departure of the occupant, collection
and accounting of room rent etc. The rent collected is to be deposited to officer -
In - charge on fortnightly basis, by 5 th& 20th day in respect of the month, which
in turn, deposit to Cash Section.The rent will be fixed by .................which may be
revised from time to time and will be intimated to the Contractor accordingly. In
case the rent is not being charged from Official guests, the intimation will be
given in writing. The contractor shall maintain a Register of guests, in the
Performa prescribed by the .................representative, for this purpose. The rent
collection books will be as per the Performa decided by the In-charge
hospitality/ .................authorized representative. In case of failure on the part of
the contractor on realizing the room rent from the Guests and deposit the same
with .................in time, the stay of the guests will be deemed to be private (not
official) and the contractor will be liable for the payment of private charges to
the .................. Realization of boarding charges from the Guests will be sole
responsibility of the contractor and .................shall not be responsible or liable, in
any way for non realization of the same. The guest will be issued with proper
receipt by the contractor after realizing the boarding charges.
1.3 The Contractor will report immediately to the In-charge hospitality
/.................authorizedrepresentative in case of any constraint envisaged in the
performance of the services whatsoever or any activities of the guest(s) which is
considered not in conformation of the established norms or of suspicious nature
failing to do so the Contractor shall be held responsible. It will be the sole
responsibility of the Contractor to see that no unwanted behavior/activities are
carried out in the premises of the ................. Transit Accommodation.

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 The Contractor and his personnel have to present themselves to the guests in a
decent and hospitable manner and extend the services as per scope of work and
directives of the In-charge hospitality /.................authorizedrepresentative to the
fullest satisfaction. All his personnel have to wear neat &clean, Uniforms with
name badges on the chest pocket. All personnel of Contractor should be
medically fit. Medical test report of contractor staff has to be submitted by
contractor on half yearly basis to In Charge Hospitality /
.................representative.

1.4 The contractor will ensure that the guest has not left behind any of his
belongings, and if he finds any such belongings, heshouldimmediately
inform .................officials for sending the same to the guest.

1.5 The contractors staff shall neither seek nor accept any tips or favour from the
guests for the services rendered.

1.7 During stay, the guest's miscellaneous needs are to be attended to, like
laundry needs etc. The charges for these services may be collected from the
guest on actual basis, providing relevant bills. In cases where these services
are to be rendered at Companys cost, the same will be intimated to the
Contractor by the .................officials.

1.8 The contractor has to order for newspapers and magazines as advised
by ................., coordinating with the newspaper agents, and shall also be
responsible for payments. (List of Newspaper / Magazines has been
mentioned as APPENDIX II.

1.9 The contractor has to provide DTH or cable connection in all rooms/dining halls
of TA. Numbers of rooms may increase or decrease. No reimbursement will be
made by .................to contractor for installation, service and running of this
facility in TA.(List of Standard Channels has been mentioned at APPENDIX
III.

1.10 The contractor shall provide sufficient number of his staff to run this service.

2.0 Catering Services

2.1 Catering services will primarily include:

a) Procurement of materials for food and beverages at contractors cost.

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b) Cooking, preparing and serving of food and beverages, with the
materials (including crockery, utensils, cold storage equipments like deep
freezer, fridge etc, gas stove, microwave conventional, food processor,
toaster, griller, Coffee Tea Vending machine at KDM complex Mandore
Jodhpur etc. as may be required) and staff at the contractors cost.

c) Serving food and beverages to the occupants at the premises

mentioned a toe of general information. Services for VIPs will be rendered in
room as communicated by the officer in charge.Separate set(s) of VVIP crockery
should be provided by the contractor for serving VIP guests(minimum 30 nos).

d) Serving food and beverages for officials Lunch/ dinner at dining hall or
at any other place as indicated by ..................

e) Providing packed lunch in hygienic and proper containers for

preservation of the food stuff as and when required.

2.2 The food materials should be fresh and the left over materials should be destroyed
daily, with the knowledge of the concerned In-charge hospitality/
.................authorized representative. Any food materials rejected by the In-
charge hospitality/ .................authorized representative on inspection should be
removed from ................. premises
2.3 The Contractor within the scope of catering services shall provide the following
items between 6.00 AM to 11.00 PM to the occupants of the Transit
Accommodation.

i) Tea, Coffee and Cold drinks.

ii) Breakfast
iii) Lunch and dinner for occupants as well as for official parties
iv) Snacks

2.4 At any time during the validity of the contract, Corporation so desires to
utilize the services of the contractor for any special parties or making
lunch/dinner arrangements or otherwise, on a very short notice, the contractor
shall have to arrange for the same. The menu for such lunch/dinner may be as
per APPENDIX IV or as especially and reasonably desired and decided by
the .................representative . Required arrangements for manpower (cook,
workers etc.) crockery, cutlery, table chair for serving guest etc shall have to be
made by the contractor additionally for such lunch/dinner etc. The rates for these
lunch/dinner etc. will be as per APPENDIX-IV.

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2.5 The contractor shall be responsible for running the kitchen to the entire
satisfaction of the corporation and its guests. This will include serving of tea,
coffee at early hours, when the visiting employees are to leave the Transit
Accommodations.
2.6 The timings for serving foods/beverage are as under:-

a) Tea / Coffee : from 06.00 AM to 11.00 PM

/ Cold drink and 03.00 PM. to 08.00 PM.

b) Breakfast : from 08.00 AM to 10.00 AM

c) Lunch : from 01.00 PM to 03.00 PM

d) Dinner : from 08.00 PM to 11.00 PM

2.7 The contractor shall arrange at his own cost all the required utensils for
cooking purpose to meet the requirement for cooking for at least 80 to 90
persons. .................will not supply / provide any utensils for this purpose, to the
contractor.

2.8 The articles required for preparing foodstuffs etc., shall be arranged by the
contractor. Collection of charges relating to food stuffs, cold drinks, snacks,
refreshment etc., from the occupants in the .................premises shall be the sole
responsibility of the contractor.
2.9 The contractor shall comply with the municipal and other regulations, rules, by-
laws, licenses relating to preparation and sale of foodstuff, soft drinks and
refreshments. The contractor shall store the foodstuff and other articles in
hygienic manner.

2.10 The quality and brand of foodstuffs, all kinds of ingredients, oils etc., shall be of
superior quality and subject to the approval of the In-charge
hospitality /.................authorizedrepresentative. Anything not approved
by .................will not be used under any circumstance.

To ensure the quality and quantity, the raw material and food preparation will be
cheeked and supervised by the committee as nominated by competent authority
from time to time.

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2.11 The contractor will ensure that vegetarian and non- vegetarian foods are
prepared separately and full sanctity is maintained in the preparation of
vegetarian foods. The arrangement so made should be approved by In-charge
hospitality /.................authorizedrepresentative.

2.12 The contractor will make sufficient number of menu cards along with the
respective approved rates for foodstuffs, refreshmentbeverages etc., to be
charged from occupants and the service hours and display the menu in all the
guest rooms and also in the Dining hall and shall always endeavor to
accommodate reasonable requests/demands of the guest, as far as possible, in
this regard.

2.13 In the event of any guest being deprived of any of the meals if ordered in
advance due to the failure of the contractor under the contract, the contractor
shall be liable to compensate the guest as deemed appropriate by the In-charge
hospitality /.................authorizedrepresentative.

2.14 The Contractor shall ensure that he appoints well qualified & experienced
cooksin all types of South/North, Vegetarian /Non-Vegetarian / Continental for
Food preparation.

2.15 The contractor shall raise the bill for the official parties through the In-charge
hospitality /.................authorizedrepresentative thereof.

2.16 The contractor shall use high quality ingredients for food preparation. The
contractor shall use Sunflower/ Soya bean refined Oil (National Brand), Agmark
Spices, Nationally branded flour &Besan, Superior quality Pluses etc., and for
VIP Lunch/Dinner shall use good quality Basmati Rice.
2.17 Water/soft drinks, tea, coffee etc. will be served to the guest in glass tumbler
(Borosil) cups and saucers (Hitkari/Bone China) etc. the quality of which will be
as per the choice of .................representative. Sufficient stocks are to be
ensured by the contractor for serving at least 80 to 90 persons at a
time. .................shall not supply /provide glass tumblers cups and saucers etc.
for this purpose to the contractor.
2.18 R.O. Water or Mineral Water to be used in Transit accommodation and
necessary arrangement /provision will be made by contractor at his own cost.

2.19 The Contractor may inspect the kitchen utensils, crockery and cutlery,
etc. available with ..................The Contractor is free to use any of the
Page 65 of 91
 available facility in the transit accommodation. For any additional
requirement,the Contractor may bring his own equipment for preparation of
special items.

2.20 All eatables shall be served fresh and best of qualities. The menu and rates to
be charged will be as per details given in APPENDIXIV.
2.21 The rates for food items are fixed for the period of the contract,
2.22 Routine cleaning and proper handling of kitchen equipment required for food
production will be the contractors responsibility.
2.23 All cooking fuel costs will be borne by the contractor. The contractor shall co-
ordinate the booking & procurement of cylinders in time. Cooking subsidized
cooking gas bill along with F&AO Jodhpur.

2.24Service timeliness to be maintained on all the occasion. Maximum permissible

deviation in service allowed is 5 minutes. On further deviation from order supply
timing (OST), necessary penalty as mentioned in clause 8 sub clause 8.2 will be
imposed.

3.0 Housekeeping & Laundry Services

3.1 The Contractor shall be responsible for keeping the premises of owned / leased in
a perfectly clean and hygienic condition.

3.2 The contractor shall ensure that sufficient number of his staff is engaged to run
these services. The staff provided for these services, shall wear neat and clean
uniform.

3.3 The contractor shall provide various cleaning material including euro Mop Kit
(minimum 3 nos), apparatus & other equipmentsof a desired satisfactory quality
required for housekeeping at his own cost as mentioned in APPENDIX V.

A. FOR EACH ROOM AT TA JODHPUR AND JAISALMER

i. The contractor shall provide the various materials as mentioned in

APPENDIX VI at his own cost.

ii. One bath soap (50gm) of reputed brands such as Lifebuoy, Santoor, Lyril, Lux,
Dettol, Femina di Wills, Dove or better, one soap case and a shampoo pouch of
standard make such as Pantene, Head & Shoulders, Clinic plus / all Clear or
Page 66 of 91
 better, per occupant. Fresh soap, room fresheners, Mosquito repellent shall be
provided to guest every day and shampoo pouch on alternate days when
continuing the room.

iii. Any other items which may be required from time to time on the advice of In-
charge hospitality /.................authorizedrepresentative.

iv. The contractor shall arrange to keep one daily English newspaper, one Hindi
newspaper, one local news paper and weekly magazines in the lobby, and in
VIP rooms (whenever occupied) at his own cost. (List of Newspaper /
Magazines has been mentioned atAPPENDIX II.

v. The contractor shall ensure, at his own cost, placing 2 bottle mineral water
for occupied rooms.

BEACH TOILETS AT KDM COMPLEX JODHPUR.

i. One bath soap (75 gm) of reputed brands such as Lifebuoy, Santoor, Lyril, Lux,
Dettol, Femina di Wills, Dove or better, one soap case on use basis.

ii. Toilet fresheners, Towel, Mosquito replant.

iii. Each toiletsis to be cleanedwith disinfectant and also on each occasion at the
interval of 4 hrs during office time, that means during office hours toilet to be
cleaned 3 times. Contractor will keep toilets clean card for each day, which is to
be signed by .................representative than only bills will be passed, if violated
than amount will be deducted accordingly.

iv. The toilet cleaning materials like surf, phenyl, dusters, toilet papers and liquids
and disinfectant of standard make should be provided by the contractor at his
own cost. The House keeping should be done in such a fashion that no
harm/damage of any kind are done to any item or property.

3.4 The Transit Accommodation rooms, premises and rooms and premises of
KDM Complex, Jodhpur should be mopped up daily. The Transit Accommodation
rooms should be washed with disinfectant and detergent at least once in a week.
The toilets should be cleaned and washed daily with disinfectant and also on
each occasion, when occupant is changed. The kitchen with pantry, dining hall
and store should also be swept and mopped up daily and washed with soap
once in a week. The utmost hygiene should be maintained by the contractor. All
the verandahs shall be swept and mopped up daily and washed with soap.
Cleaning/dusting the entire furniture and accessories of the Transit Camp
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 including ceiling fans, windows, glass panes, doors, lighting shades, removal of
cobwebs, shall be done so that all items should be neat and clean at any time
and disposed of the same at a distant/suitable location as indicated or decided
by the In-charge hospitality /.................authorizedrepresentative.

Frequency of cleaning / replacement is mentioned at APPENDIX VII.

The house keeping materials like Vim, surf, phenol, dusters, toilet papers and
liquids of standard make should be provided by the contractor at his own cost.
The House keeping should be done in such a fashion that no harm/damage of
any kind are done to any item or property at the Transit Camp.

3.5 Auto Room refreshers facility is to be made available in each rooms, toilets,
lounges, and toilets at the contractors cost. They may be replenished
immediately whenever required. Recurring cost to be borne by the contractor.
3.6 The contractor shall make fresh flower arrangements in the dining halls and
lounges at his own cost on VVIP visits.

3.7 Rooms are to be regularly checked for bed, hand towels, bath towels, soap,
shampoo, water, functioning of TV, Refrigerators, Geysers, and bathroom
fittings, bulbs etc. geysers and water taps to be maintained by contractor. Water
taps to be regularly polished.

3.8 The contractor shall ensure the proper functioning of all systems in the transit
accommodation house such as electrical, electronics and water supply. The
Contractor shall also be responsible for minor carpentry, electrical works,
plumbing works, etc. for the smooth running and functioning of the transit
accommodation at his own cost. Should there be any requirement for attending
to emergency problems which are minor in nature, he shall arrange to call the
qualified person in the respective field and get the problem solved.
Minor carpentry works includes Repair of door locks & door closers, bed,
ensuring proper closing / opening of doors & windows by doing the required
fitting etc. as a result of weather change and to provide Tools, screws & nails as
per the need at various places in the transit accommodation. Lock and key with
key ring for all the guest rooms, store rooms, staff rooms, halls, lounges etc. to
be procured by contractor. Duplicate keys of each room to be maintained by
contractor supervisor and a set to be handed over to officer in charge.

Minor Plumbing works includes rectification of leakage of taps, showers, and

valves in bath rooms and elsewhere, repair of flushing system including need
based replacement of minor items such as taps, washers etc.

Page 68 of 91
 Minor electrical works includes checking of tripping/failure of main circuit for
restoration of power and replacement of fuse bulbs / wire for resuming of power.
Major tripping should be intimated to the electrical section.

3.9 The Contractor shall be responsible for the washing / dry cleaning of sofa covers
/ Table coversonce in a month, Curtains once in three months and carpets once
in six months.He will maintain a register for these jobs and get it certified by In-
charge hospitality /.................authorizedrepresentative.

3.11 Each room will be cleaned immediately after the guest has checked out and the
bed sheets, towels, shall be changed record of the same to be maintained and to
be provided to officer in Charge as and when asked for.

3.12 The contractor shall ensure that the ................. Transit accommodation,
including all rooms, corridors/lobbies, are maintained free from insects and there
shall be regular spray of effective insecticides (Baygon / Pesticides etc.) and
mosquito repellants.
3.13 If any of contractors staff is found spitting on walls, chewing tobacco inside
the .................premises, contractor will be penalized with a fine of Rs.100 on
each occasion.

3.14 Proper records for furniture items, mattresses, pillows, linens, fittings and

Fixtures will be maintained by the contractor.

4. General Administration

4.1 Guest Occupancy Register provided by .................shall be maintained and up

dated by Front Office Staff.

4.2 An attendance register to be maintained for the contractors staff.

4.3 Room rent and boarding bill books are to be maintained as prescribed by
.................

4.4 Collection of customer feedback and submission of same on the last working
day of the month to officer in-charge.

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4.5 Register is to be maintained by the Contractor to ensure the safe custody of
transit accommodation properties. This is subject to periodical verification by
the concerned authorities of .................. The Contractor shall assume full
responsibility for maintaining all movable properties of .................located inside
the transit accommodation. In case of any shortage, damage etc., the
Contractor is liable for replacement of the same at his cost.

4.6 The contractor shall display in a prominent place, a complaint Register and
shall look into the complaints/suggestions of the guests. The Register shall be
submitted to the In-charge hospitality/ .................authorized representative on a
weekly basis or as and when required/ demanded.

4.7 Statements of food provided, bills received and submitted, etc. are to be
maintained by the Contractor, and are to be produced on demand
by ..................

4.8 Contractor has to install a desk top & a Printer with internet connection at his
own cost at TA cum Bachelor Accommodation, receptionat Jodhpur. Recurring
expenses of the same to be borne by contractor. Soft copy of all the registers to
be maintained in room charges.

All the available capital equipment will be given as it is, where it is condition. If
any specific requirement for such equipment is there from the Contractor's
side, .................will decide on case-to-case basis. The Contractor will have full
responsibility of proper upkeep, maintenance (including spares replacement of
equipments) and custody of the equipments/ vessels etc., handed over to him by
the company. Any loss, theft, damage, breakage or loss of the items / materials
equipment / fixtures / furniture or damage due to poor and reckless handling shall
be recovered from the Contractor at full cost.

Areas to be covered

2 Nos. VVIP Suites with attached toilets at TA, ................., Jaisalmer.

2 Nos. VIP Suites with attached toilets at TA, ................., Jaisalmer.
15 Nos. Regular Rooms with attached toilets at TA, .................,Jaisalmer.
1No. Common Dining Hall at TA, ................., Jaisalmer.
1Nos. Kitchen with kitchen store rooms at TA, ................., Jaisalmer.
4 Nos. Store Rooms at TA, ................., Jaisalmer.
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 1 no. office Roomat TA, ................., Jaisalmer.
Reception at TA, ................., Jaisalmer.
Common Area/Space at TA, ................., Jaisalmer.
Parking Place at TA, ................., Jaisalmer.
Lawns, gardens and open area within the compound wall at
TA,.................,Jaisalmer.
Drainage Systemat TA, ................., Jaisalmer.
Office 72 Rooms at KDM Complex Jodhpur
Toilets 15 Nos. at KDM Complex Jodhpur.
Gardens and parkings at KDM Complex, Jodhpur.
Back passages of office building
7 or 8 Room with attached toilets, parking, Garden, etc. Transit
Accommodation cum bachelor accommodation Jodhpur

APPENDIX - II

Page 71 of 91
List of Newspaper & Magazines

1. Newspapers (English)
Times of India
The Hindustan Times
The Hindu
Indian express

2. Hindi
Rajasthan Patrika
DainikBhaskar

3. Financial
Economic Times

4. Magazines
Frontline
Business World
India Today
Outlook

________________________________________________________________

APPENDIX - III

List of Standard Channels

1. Zee Group Channels

2. Star Group Channels
3. Sony TV
4. Sab TV
5. Music Channels M TV, V Channel
6. News Channel CNN, CNBC, AAjTak, IBN, BBC etc.
Page 72 of 91
 7. Local Channels ETV etc.
8. 9X Group channels
9. Discovery, Geography, History Channels
10. NDTV Group Channels
11. F TV

APPENDIX- IV

Catering Rates

Item Rates (in Rs.)

Standard Lunch / Dinner Rs 30/-

Standard Lunch / Dinner(Non-Veg) Rs 45/-

Deluxe Veg Lunch /Dinner Rs 60/-

Deluxe Non-Veg Lunch /Dinner Rs 75/-

VIP Lunch / Dinner(Veg. packed) Rs 100/-

VIP Lunch / Dinner(Non-Veg. packed) Rs 120/-

VVIP Special Lunch / Dinner (veg.) Rs 200/-

VVIP Special Lunch/Dinner (Non-veg) Rs 300/-

(During CMD, Director or any Govt. delegates visit to

Jodhpur )

Standard Break-fast veg Rs 20/-

Standard Break-fast Non veg Rs 30/-

As per item
Deluxe Break-fast (Veg) / Non-Veg rates

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Standard Tea & Snacks during meeting - I Rs 10/-

Standard Tea & Snacks during meeting - II Rs 15/-

Standard Tea & Snacks during meeting - III Rs 20/-

VIP Tea & Snacks during meeting Rs 40/-

High Tea Non Veg Rs 100

High Tea - Veg Rs 80/-

Rate on fresh order by Guests

Description of Item Rates ( in Rs.)

Samosa with Chatney (per piece of 120 garms) Rs 05

Dal Pakora per plate 120 grams. Rs 15

Tandoori Chicken (full chicken) Rs 170

Chiken curry (full plate ) Rs 60

Sweet (Rasomalai 2 pieces) Rs 20

Dosa with Sambar (1 No.) Rs 15

Masala Dosa with Sambar (1 No.) Rs 20

Veg Sandwich (per plate of two pieces) Rs 15

Veg Sandwich (per plate of two pieces) Grilled Rs 25

Cheese Sandwich(per plate of 2 pieces ) Rs 20

Cheese Sandwich(per plate of 2 pieces ) Grilled Rs 35

Cut fruit (per plate) 200 grams Rs 30

Fruit Salad Rs 40

Two eggs on order Rs 10

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Milk one glass 250 ml. Rs 10

Coffee one cup 175 ml. Rs 4

Tea (ready made) 175 ml Rs 3

Biscuits (4 pieces Britania / Good-day)

Mineral Water*

Soft Drink/ Juice Tetra pack MRP

* Mineral water to be supplied at MRP. Only following brands to be supplied -

Aava
Kinley
Aquafina
Oxyrich
Kingfisher
Bisleri
Bailey

No payment will be made in case of supply and storage of any other

mineral water brand.

(For items not included in the list, rates will be fixed at par with normal market rate in
consultation with .................)

Details of Menu (Work center specific)

1. Standard Lunch / Dinner Rate Rs. 30/- per lunch / dinner- Unlimited

(i) Plain Rice/ fried rice (Jeera Sal or Equivalent)Basmati Brand

(ii) Chapati

(iii) Dal fry (or equivalent)

(iii) Vegetable (Curry)
(iv) Vegetable (Dry)
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 (v) Papad
(vi) Pickle
(viii) Salad

(ix) Curd / Raita

(x) Sweet Dish 1 bowl (Kheer)/ piece

* Vegetables to be served as directed by Officer in Charge

2. Standard Lunch / Dinner Rate Rs. 45/- per lunch / dinner- Unlimited

(i) Plain Rice/ fried rice (Jeera Sal or Equivalent)Basmati Brand

(ii) Chapati

(iii) Dal fry (or equivalent)

(iv)Fish / Chicken/ Mutton curry

(v) Vegetable (Dry)

(vi)Papad

(vii)Pickle

(viii) Salad

(ix) Curd / Raita

(x) Sweet Dish 1 bowl (Kheer)/ piece

3. Deluxe Lunch / Dinner (veg)Rate Rs. 60/- per lunch/dinner- Unlimited

(i) Rice (Basmati)/ fried rice/ veg pulao/ jeera rice

(ii) Chapati/ puri/ perantha
(iii) Dry veg
(iv) Curry veg
(v) Dal /Rajma / Chole
(vi) Paneer Item
(vii) Sweet Dish Special Ice-cream / Rasomalai (two pieces) or equivalent.
(viii) Papad
(ix) Pickle
(x) Salad
(xi) Curd / Raita /
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4.Deluxe Lunch / Dinner (Non veg) Rate Rs. 75/- per lunch/dinner- Unlimited

(i) Rice (Basmati)/ fried rice/ veg pulao/ jeera rice

(ii) Chapati/ Puri/ Prantha
(iii) Dry veg
(iv) Curry veg
(v) Dal /Rajma / Chole
(vi) Fish/ Chicken / mutton curry
(vii) Sweet Dish Special Ice-cream / Rasomalai (two pieces) or equivalent.
(viii) Papad
(ix) Pickle
(x) Salad
(xi) Curd / Raita /

5. VIP Lunch /Dinner Rate Rs. 100/- per lunch/dinner (Packed)

(i) Soup veg

(ii) Starter 1 veg (2 servings)

(iii) Plain Rice/ fried rice (Jeera Sal or Equivalent)Basmati Brand
(iv) Chapati/ Puri/ Prantha
(v) Dry veg
(vi) Curry veg
(vii) Dal /Rajma / Chole
(viii) Paneer Item
(ix) Sweet Dish Rasomalai (two pieces) or equivalent.
(x) Papad
(xi) Pickle
(xii) Salad
(xiii) Curd / Raita
(xiv) Sauf / Misri / Illaichi

6. VIP Lunch /Dinner Rate Rs. 120/- per lunch/dinner (Packed)

(i) Soup veg

(ii) Starter 1 veg (2 servings)
(iii) Plain Rice/ fried rice (Jeera Sal or Equivalent)Basmati Brand
(iv) Chapati/ Puri/ Prantha
(v) Dry veg
(vi) Curry veg
(vii) Dal /Rajma / Chole
(viii) Fish/ Chicken / mutton curry
(ix) Sweet Dish Rasomalai (two pieces) or equivalent.
(x) Papad
(xi) Pickle
(xii) Salad
(xiii) Curd / Raita
(xiv) Sauf / Misri / Illaichi
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7. VVIP Lunch / Dinner Rate Rs.200/- per lunch / dinner. Unlimited

Soup Veg / Non-veg

Starter 1 Veg 1 Non Veg (tandoori/ Chinese) (4 servings)
Rice (Basmati) / Pulav / Biryani
Chapati/ Puri/ Prantha
Dry veg
Curry veg
Veg Kadai / Mix veg / Vendi Masale / Navaratna Kurma / Malai kopta /
Anarkali / Baked veg
sprouted / Russian salad
Dal (as per choice who orders) /Rajma / Chole
Paneer Item
Non-veg ( chicken / mutton )
Non-veg - Fish fry/ fish curry
Sweet Dish Rasomalai (two pieces) or equivalent.
Special Ice-cream
Papad
Pickle
Fruit cut / Fruit salad
Green Salad
DahiBada / Curd / Raita
Paan
Sauf / Misri / Illaichi
In case of veg order additional veg starter, veg kofta, other veg item to be
provided.
8. VVIP Lunch / Dinner Rate Rs. 300/- per lunch / dinner.(for
CMD/Directors level only)

Welcome drink
starter (2-Veg & 1 Non Veg) (4 Servings)
Soup Veg & Non-veg
Rice (Basmati) / Pulav / Biryani (best quality basmati rice)
Chapati/Nan/Parotha/Puri
Dry veg
Curry veg
Kadipanjabi
Veg Kadai / Mix veg / Vendi Masale / Navaratna Kurma / Malai kofta /
Anarkali / Baked veg
Chowmin / Spring roll / Manchurian
Dal (as per choice who orders) /Rajma / Chole
Paneer Item
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 Sprouted / Russian salad
Non-veg ( chicken / mutton )
Non-veg - Fish fry/ fish curry
One live item counter (as per order by .................)
Sweet Dish Rasomalai (two pieces) or equivalent.
Special Ice-cream
Papad
Pickle
Fruit cut / Fruit salad
Green Salad
DahiVada / Curd / Raita
Paan
Sauf / Misri / Illaichi

9. BREAK FAST

(a) Standard Break-fast (Non-veg) - Rate Rs.20/- per Breakfast

(i) Four slices of bread with Jam and butter

(ii) Two eggs (or any equivalent item)
(iii) Tea one cup

(b) Standard B/fast (Veg) Rate Rs.25/- per Breakfast

Two Parathas with curd & pickle and one cup of tea / coffee OR

Vada/Idli (3 Nos.) with Sambar / Chatney and one cup of tea / coffee

(c) Deluxe Breakfast Veg/Non-veg Rate per B/fast

(i) Two Parathas (as per choice of guest) / five puris---Rs.16/-

(ii) Two eggs boiled - -------Rs.10/-
(iii) Two eggs omelet ------- Rs.12/-
(iv) Sweet (Two gulabJamun / Rasgolla or equivalent)-Rs.20/-
(v) Tea / coffee/ milk -------- Rs.05/-
(vi) Idli with sambar -------- Rs.15/-
(vii) Upmma --------- Rs.15/-

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 (viii) Khaman/ dhokla --------- Rs.15/-
(ix) Corn flakes with milk ---------- Rs.15/-
(x) bread toasted 4 pc --------- Rs.10/-
(xi) cut fruit seasonal fruit, apple & Pomegranate ------- Rs.15/-
(xii) juice 1 glass -------- Rs.10/-

10. Tea and snacks during meeting

(a) Standard Tea & Snacks Rate Rs10/- I

(i) Tea / coffee

(ii) 2 pieces biscuits (Britania or equivalent)

(b) Standard Tea & Snacks Rate Rs15/- II

(i) Tea / coffee

(ii) Wafers
(iii) Cake 1 pc (good Brand)
(iv) Samosa/kachori
(v) 2 pieces biscuits ( Bakery, Good day, Britania or equivalent as
per choice who orders)

(c) Standard Tea & Snacks Rate Rs. 20/- III

(i) Tea / coffee

(ii) Wafers / cheese ling
(iii) Cake 1 pc (good brand)
(iv) Samosa/kachori/veg pakoda/ daveli
(v) 2 pieces biscuits ( Bakery, Good day, Britania or equivalent as
per choice who orders)
(vi) Sweet 1 pc Cham Cham/ KajuKhatrietc

(d)VIP Tea & Snacks Rate Rs. 40/-

(i) Tea and coffee

(ii) 250 ml juice
(ii) Cookies (2 room chargess)

(iv) One sweet (GulabJamun / Kajukatri or equivalent)

(v) Kaju (best quality at lease 10 room chargess)
(vi) Wafers / Kurkure (standard quantity)

Page 80 of 91
 (vii) Cut fruit / meduvada with chutney/ burgers or equivalent items
(viii) Biting channa and mint toffee

* Mineral water to be supplied at MRP. Only following brands to be supplied -

Aava
Kinley
Aquafina
Oxyrich
Kingfisher

No payment will be made in case of supply of any other mineral water

brand.

11. Hi Tea Rate Rs.80/- veg

a. One pastry (black forest/ belgium moose / white forest/ chocolate

excess)
b. One veg cutlet or equivalent item
c. One sweet Rasmalai/ malai roll
d. Kaju
e. Cookies ( 2 room chargess)
f. Tea / Coffee
g. Mineral water bottle 500 ml bottle
h. Meduvada with chutney/ veg pakora/ paneerpakoda
i. Juice 200 ml tetra packet

12. Hi Tea Rate Rs.100/- non veg

j. One pastry (black forest/ belgium moose/ white forest/ chocolate

excess)
k. One veg cutlet or equivalent item
l. One sweet Rasmalai/ malai roll
m. Wafers
n. Kaju
o. Cookies ( 2 room chargess)
p. Tea / Coffee
q. Mineral water bottle 500 ml bottle
r. Meduvada with chutney/ veg pakora/ paneerpakoda/ da veli
s. Chicken sausage or equivalent item
t. Juice 200 ml tetra packet

Page 81 of 91
 * Above mentioned rates are valid for minimum order for 35 pax. In case
of less then 35 pax order additional charge of Rs. 10 per plate will be paid. In
case of service to be rendered in out side of the Office Complex no
Transportation charges will be paid. For other places/ officestransportation
charges will be paid on actual basis on production of pucca receipt.

Only following brands of mineral water to be supplied -

Aava
Kinley
Aquafina
Oxyrich
Kingfisher
Bisleri
bailey

No payment will be made in case of supply and storage of any other

mineral water brand.

___________________________________________________________

Page 82 of 91
 APPENDIX - V

List of Cleaning Material, Apparatus &Equipments To be Provided by the Contractor

and used for Housekeeping Services by the contractor according to their uses

General Areas

All purpose cleaner

Window Glass Cleaner
Wood surface polish
Garbage bags large
Garbage bags medium
Garbage bags small
Air fresher [spray]
Insect Killer/Baygon spray/Hit
Toilet Area
All purpose cleaner
Naphthalene balls
Air Freshener[Spray]
Dettol
Insect killer/Baygon Spray/Hit
Deodorant
Toilet rolls
Harpic/flush clean for flush tanks

Major Equipments

Single disk scrubber

Wet & Dry Vacuum machine
Dry Vacuum machine
Single bucket trolley
Extension pole for glass cleaning
Step ladder aluminum 12 feet
Euro mop kit

List of minor equipments

Floor

Page 83 of 91
 Scrubbers with handle
Dust pan
Dust brushes
SS Scorch pads/steel wool
Floor scrubbing pads [machine]
Nylon brooms with stick
Floor dust mops with holder
Furniture & fixtures
Feather duster
Duster clot
Window & Glasses

Window Applicator
Window squeeze
Sponge pads
Spray Bottles
Glass cloth
Toilets

Toilet brush
Hand brush
plastic buckets medium
Rubber gloves
Mope sticks metal
Mope refill
Floor rubber squeeze
Scotch pads
Web brush curved for AC
Dolby dust pan
Deck broom Nylon
paper tissue with holder in each toilet
.paper roll

Page 84 of 91
 APPENDIX - VI

Materials / Items requirement in Rooms & Toilets

Items Nos. Brand

2 Nos. for each Bombay Dyeing / Spaces ( Welspun)

Foam Pillows
Guest or better

Bombay Dyeing / Spaces ( Welspun)

Bed Sheet 2 Nos. for each Bed
or better

Bombay Dyeing / Spaces ( Welspun)

Pillow Covers 2 Nos. for each Bed
or better

Turkish Bath Towels (White-

1 No. for each guest Bombay Dyeing or better
Full Size)

Turkish hand towels (White) 1 No. for each guest Bombay Dyeing or better

Bombay Dyeing / Raymonds or

Blankets 1 No. for each guest
better

Besides the above placing the following are to be ensured by the contractor at his
own cost:

a. In Each Guest Room

Items Nos. Brand

Glass Tumblers 2 Nos. Yera or better

Flask ( one liter capacity) 1 nos. Eagle/Cello/Milton or better

Waste Paper Basket Appropriate brand

- Non AC Rooms / AC
1 no. ( Plastic )
Rooms

- VIP / VVIP Rooms 1 no. (S.S.)

Cloth Hangers ( Aluminium ) 6 nos. Appropriate brand

Door mats 2 nos. Appropriate brand

Disposable carry bags 2 nos. Appropriate brand

Auto room freshner 1 nos. Air wick

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Liquid Mosquito Repellant
1 no. Good Night / All out or better
(Instrument &Liquid)

b. In Each Room Toilet

Items Nos. Brand

Waste Paper Basket 1 nos. ( Plastic ) Appropriate brand

2 Nos. each
Bucket & Mug ( Plastic ) Milton or better

Toilet Paper Roll 1 nos. Tulip or better

Odonil 2 nos. Dabar India or better

Tissue paper for drying hand 1 nos. Re fresh or better

c. In Each Common Toilet

Items Nos. Brand

Turkish hand towels (White) 1 no. Bombay Dyeing or better

Liquid Soap (soap dispenser) 1 no. Lifebuoy / Dettol / Lux or better

Odonil 2 nos. Dabar India or better

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A Rooms At-least once a day

B Floor Corridor/Lobbies Stairs Twice a day

At-least once a day or more as per

C Toilets
requirement

Each toilets is to be cleanedwith disinfectant

with required equipmentsand also on each
Toilets at KDM Complex occasion at the interval of 4 hrs during office
time, that means during office hours toilet to
be clean 3 times.

D Drainages , soak fit and surrounding area Every day

On arrival of guests and on daily basis when

E Bed Sheets, Pillow-covers and Towels Fresh
the room is occupied by the same guests.

Fresh on arrival of guests and on alternate

days when the room is occupied by the same
F Soap and Shampoo guest (Soap everyday and shampoo on
alternate days)

G Glass Tumblers Every day and as per request of guest

H Drinking water To be changed/filled everyday and on demand

Towel, liquid soap and odonil in common

I To be replenished on need basis
toilet (soap dispenser)

To be placed in Suites (Minimum Park

Avenue Make) by the contractor at his own
Toiletries of high standard quality (VIP/ cost on the first day of arrival of Guest in
J consultation with representative of .................
VVIP)
and on demand

APPENDIX - VII

Frequency of cleaning

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 APPENDIX - VIII

Experience & Qualification requirement of Supervisor & Cook

i. Supervisor
Qualification : Secondary School Certificate / High school Certificate from
Recognized educational board, and Diploma / Certificate in Catering Services.

Language: Ability to communicate in polite and pleasure manner using English,

Hindi & / or Local language

Experience : Minimum three ( 03 ) years experience of working in a Govt. /

PSU / Private Guest houses / Transit accommodation / Hotels / Restaurants to
carry out the jobs provided in scope of work

ii. Cook
Experience : Minimum five ( 05 ) years experience of working in a Govt. /
PSU / Private Guest houses / Transit accommodation / Hotels / Restaurants for
cooking.

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 STATUTORY OBLIGATION OF PRINCIPAL EMPLOYER
Incharge HR-ER, is Principal Employer under CLRA Act for HR Department,
ONGC,RFB,Jodhpur .It is necessary for principal employer to obtain
registration from Central Labour Authorities, ALC to be precise being a Central
Govt. PSU before commencement of any contract work. ONGC jodhpur had
registered and obtaining licence in 2011. MR. RAJKUMAR the principal
employer of HR. Dept of ONGC RFB Jodhpur. and MR. Vipin saxena is the
Princiapl Employer representative for all the contract work related to HR dept.
In RFB jodhpur

DUTIES AND RESPONSIBILTY OF PRINCIPAL EMPLOYER

it is mandatory for principal employer to report to the ALC / LEO authority about the
staring or ending of any contract involving contract labour in a prescribed format in
form 6 B .

any amendment in the registration certificate or any amendment in contract it is

mandatory for principal employer to give information about all the changes. Form 25
is necessary for authority of individual as a principal employer . these 2 form are
attached in this project report . Maintaining NOTICE BOARD along with the whole
information related to minimum wages, minimum hours per day and name of
contractor labour authentication and name of person with department who is settle
any kind of dispute between contract labour and contractor

The principal employer have to look up to several things whether the

contractor is giving payment on time or not, deductions being made from wages of
workers etc.

Wage register is also mandatory to be maintained by Contractor and countersigned

by PE/his representative every month .

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PE is also required to maintain a list of Contractors enaged by it in Form 12 which
include all the detail related to contract and contract labour .

LEO jodhpur is the statutory authority to inspect the implementation of CLRA Act in
ONGC, Jodhpur. if principal employer fails to produce the document which were
asked by inspection officer a strict action have been taken against PE in person.
ONGC is making ECS payment to their contract labour then also they maintain
wage register. if the contractor is fail in paying wages to labour the principal
employer will pay all the dues of labour and debited from contractor account . all the
contract worker who are working in ONGC RFB JODHPUR are paid by 7 th of next
month .

Minimum wages is declared twice in a year by Dy.CLC Ajmer - in 1 st of april and 1st
of October. PEs must ensure payment of Minimum wages to contract labour.

Fair Wage Policy.

ONGC extend the fair wage policy and paid 35% extra and above from minimum
wage. Settlement has entered between RLC Ahmedabad and ONGC. ONGC is
agreed to extend the fair wage policy for its contract labour in the state of gujrat.
ONGC management has extended the same to all contract. Throught all work centre.
ONGC jodhpur gets the benefit of fair wage policy which include group insaurance
and gratuity.

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