3/25/2017 PakistanInternationalAirlinesWikipedia

PakistanInternationalAirlines
FromWikipedia,thefreeencyclopedia

PakistanInternationalAirlines(Urdu:
PakistanInternationalAirlines
)commonlyknownasPIA
(Urdu:)isthenationalflagcarrierof
Pakistan.ItsmainhubisKarachiwhileLahore
andIslamabadareitssecondaryhubs.

Theairlinewasfoundedon23October1946as
OrientAirways,initiallybasedinCalcuttapriorto
thePartitionofBritishIndia.Itlateracquiredfour
DouglasDC3s.Theairlinewasnationalizedon
10January1955andwasrenamedPakistan IATA ICAO Callsign
PK PIA PAKISTAN
InternationalAirlines.Itsfirstinternationalflight
wasin1955,operatingtoLondon,viaCairoand Founded
1946 (asOrientAirways)
Rome.[6]PIAhasahistoryofmilestonesin
aviation,itwasthefirstAsiancarriertoflythe
LockheedSuperConstellationandalsowasthe Hubs
JinnahInternationalAirport Karachi
firstnoncommunistairlinetoflytoChina.Itwas
thesecondAsianairlinetoacquireajetaircraft,a AllamaIqbalInternationalAirport Lahore
Boeing707.Morerecently,itwasthelaunch BenazirBhuttoInternationalAirport Islamabad
customeroftheBoeing777200LR.[7]Theairline
alsoownsTheRooseveltHotelandSofitelParis Frequent PIAAwardsPlus+
ScribeHotel.[8] flyer
program
ItisPakistan'slargestairlinewithafleetofmore Subsidiaries
than30aircraftofitsown,aswellasseveral RooseveltHotel
aircraftwetleasedfromotherairlines.[9][10][11]As Skyrooms(Pvt)Limited
of2016,PIAisgoingthroughaprocedureof PIAInvestmentsLimited
privatizationtoshiftmanagementfrom
governmenttotheprivatesector.Itemployed Fleetsize 32
nearly14,000peopleasofannualreport2015and
Destinations 50[1]
theairlinehasoverallpunctualityof88%.[12][13]
PIAoperatesscheduledservicesto22domestic Company
"GreatPeopletoFlyWith"
destinationsand28internationaldestinations slogan
acrossAsia,Europe,MiddleEastandNorth
America.Itoperatesnearly100flights
Parent AviationDivision (GovernmentofPakistan)[2]
daily.[14][15]
company
Headquarters JinnahInternationalAirport
Karachi,Pakistan
Contents
Keypeople
1 History IrfanElahi (ActingChairman) [3]
1.1 Preindependence BerndHildenbrand (ActingCEO/COO)[4]
1.2 Postindependence
1.2.1 1960s Revenue Rs.69.24billionPKR (ThirdQuarterReport2015)[5]
1.2.2 1970s

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1.2.3 1980s Netincome Rs.20.55billionPKR (ThirdQuarterReport2015)[5]

1.2.4 1990s
1.2.5 2000s Website piac.com.pk(http://www.piac.com.pk)
1.2.6 2010s
2 Corporatemanagement
2.1 Structure
2.2 Privatization
2.3 Financialperformance
3 Destinations
3.1 Codeshareagreements
4 Fleet
4.1 Currentfleet
4.2 Livery
4.3 Formerfleet
5 Services
5.1 Cabin
5.2 PIAPremier
5.3 Inflightmagazine
5.4 InflightIntranet
5.5 FrequentFlyerProgramme
5.6 Catering
6 Cargooperations
7 Corporatesponsorship
8 Charterandspecialservices
8.1 Charterservices
8.2 HajjandUmrahoperations
8.3 Stateofficialstransportation
9 Accidentsandincidents
10 Seealso
11 References
12 Externallinks

History
Preindependence

PakistanInternationalAirlinescantraceitsoriginstothedayswhen
PakistanhadnotyetgainedindependencefromtheBritishRaj.In1945,the
country'sfounderMuhammedAliJinnahrealizedtheneedforaflagcarrier
fortheprospectivecountryandrequestedfinancialhelpfromwealthy
businessmenMirzaAhmadIspahaniandAdamjeeHajiDawoodforthis
purpose.Aroundthattime,anewairline'OrientAirways',wasregisteredin
Calcuttaon23October1946.InFebruary1947,theairlineboughtthree PIAL1049CSuperConstellationat
DouglasDC3aircraftandobtainedalicensetoflyinMayofthesame London(Heathrow)Airport(1955)
year.TheairlinestarteditsoperationsinJune,offeringservicesfrom
KolkatatoSittweandYangon.On14August1947,Pakistangained
independenceandOrientAirwaysstartedreliefoperationsforthenewcountry.ItwasthefirstandonlyMuslim
ownedairlineintheBritishRajandflewfrom1947to1955.

Postindependence

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On6June1954,OrientAirwaysstarteditsoperationsbyofferingflight
servicesbetweenEastandWestPakistan,withservicefromKarachito
Dhaka.Inaddition,theairlinealsointroducedtwonewdomesticroutes:
KarachiLahorePeshawarandKarachiQuettaLahore.However,dueto
sustainedlossesbeingsufferedbytheairline,theGovernmentofPakistan
proposedthatOrientAirwaysmergewithanewnationalairline.On11
March1955,OrientAirwaysmergedwiththegovernment'sproposed
airline,becomingPakistanInternationalAirlinesCorporation.The AConvairCV240inthe1950sat
newlyformedairlinealsoinaugurateditsfirstinternationalroute,Karachi KarachiAirport
LondonHeathrowAirport[16]viaCairoandRome,usingfournewly
acquiredLockheedL1049CSuperConstellations.Theairlinecontinued
usingDC3sondomesticroutesinPakistan.InMay1956,PIAorderedfive
VickersViscount815s.

1960s

TheappointmentofAirMarshalNurKhanastheManagingDirectorof
PIAin1959heraldedaneraofsuccessforPIA.InMarch1960,PIAwet
leasedaBoeing707fromPanAmericanairlines,therebybecomingthe PakistanInternationalBoeing720at
secondAsianairlineafterAirIndia[17]toinductajetaircraftinitsfleet. London(Heathrow)Airportafter
Withthenewlyacquiredaircraft,theairlineintroduceditsfirsttrans arrivingfromKarachi(1962)
AtlanticrouteKarachiNewYorkviaLondonin1961.In1962,itexpanded
itsfleetbyplacingordersforBoeing720s,FokkerF27Friendships,and
Sikorskyhelicopters.On2January1962,aPIABoeing720Bflownby
CaptainAbdullahBaigfromLondontoKarachiestablishedaworldrecord
forspeedoveracommercialairlinerouteforpoweredlandplanesof
938.78km/h(582.98mph),arecordwhichstillholdstothisday.[18]

From1962to1966,PIAoperateditsSikorskyS61helicoptersforservices
withinEastPakistan(presentdayBangladesh).[19]Thesewereretiredin
1966andareducednetworkofeightcitieswasservedbyFokkerF27
PakistanInternationalAirlinesBoeing
aircraft.[19]UpontheestablishmentoftiesbetweenPakistanandthe 707,Germany(1961)
People'sRepublicofChina,PIAstartedflyingtoBeijingin1964,
becomingthefirstairlineofanoncommunistcountryflyingtothePeople's
RepublicofChina.[20]AttheoutbreakofIndoPakistaniWarof1965,the
PakistaniArmedForcesusedPIA'sservicesforlogisticsandtransport
purposes.TheViscountswerephasedoutin1966andwerereplacedby
fourHawkerSiddeleyTridents.

1970s

The'70swasmarkedbyresumptionoftransatlanticflights,introductionof
PIAMcDonnellDouglasDC1030at
newdestinations,appointmentofNurKhanasitsexecutiveforthesecond
FrankfurtAirportin1977
term,andthebeginningofafinanciallysuccessfulperiodfortheairline.
WhenthepoliticalsituationinEastPakistan(presentdayBangladesh)
starteddeterioratinginearly70s,thePakistanArmyonceagainusedPIA'sservicestoairliftsoldiersand
ammunitiontoEastPakistan.MostflightshadtodetourtoSriLankaduringtripsbetweenWestPakistanandEast
Pakistan.WiththeestablishmentofcordialtiesbetweentheLibyanandPakistanigovernmentsinearly70s,PIA
addedanewinternationalroute,Tripoli,toitsmapin1972.ItalsosignedanagreementwithYugoslavairlineJAT.

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PIAacquiredMcDonnellDouglasDC10sin1973andusedtheaircrafttoreplaceBoeing707300s.In1974,PIA
launchedPakistanInternationalCargo,offeringairfreightandcargoservices.In1975,PIAintroducednew
uniformsforairhostesseswhichwerechosenthroughanopencompetition,withthewinningentrydesignedbySir
HardyAmies,thedesignerofHerMajestyQueenElizabethII.

ThelaterhalfofthedecadewitnessedfurtherexpansionofPIA'sfleetwiththeintroductionofBoeing747s
througheitherleasedorpurchasedaircraft.DuringthisdecadePIAwasregardedasAsia'sbestairline.[21]Forthe
firsttimesinceitsinauguration,PIAstartedprovidingtechnicalandadministrativeassistanceorleasedaircraftto
foreignairlinesincludingSomaliAirlines,PhilippineAirlines,AirMaltaandYemenia.AsubsidiaryofPIAalso
startedprovidinghotelmanagementservicesinUnitedArabEmiratestowardstheendofthedecade.

1980s

The1980sdecadebeganwiththeopeningofacargohandlingcentreat
Karachiairport,dutyfreeshops,thefirstCandDsafetychecksonits
entirefleet,aswellastheintroductionofairline'sfirstAirbusA300B4203
aircraft.In1984,theairlineintroducedNightCoachserviceasalowcost
alternativetodaytimedomesticflights.Inthefollowingyears,PIA
PlanetariumwasinauguratedinKarachiwhichwasfollowedby
planetariumsinLahoreandPeshawar.Theseplanetariumsfeaturedretired
PIAaircraftondisplayforeducationalorobservationalpurposes.Two
moreretiredBoeing720Baircraftweredonatedtotheplanetariumsin
KarachiandLahorelateron.

Alsoin1985,fivenewBoeing737300swereintroducedtoPIA'sfleet,
makingPIAthefirstAsianairlinewithsuchadiverseaircraftfleet.Inlate PIA1980slegacytailwhichbecame
1987andearly1988,servicestoMalandTorontowereintroduced.In anidentityfortheairline
1990,FirstOfficerMalihaSamibecamethefirstfemalepilotofPIAwhen
shetookoffontheKarachiPanjgurTurbatGwadarroute.

Inthemid1980s,PIAalsohelpedestablishEmiratesbyleasingtwoofitsaircraftanAirbusA300andaBoeing
737300aswellasprovidingtechnicalandadministrativeassistancetothenewcarrier.

1990s

InJune1991,thefirstofsixA310300aircraftonorderwasdelivered.
AVMFarooqbecamethefirstMDofShaheenAirlineandShaheenAir
InternationalaswellasShaheenCargoandMDShaheenAirPortservices
Lahoreandremainedsountil1993.Withthenewaircraft,theairline
introducedflightstoTashkentin1992andtoZrichin1993.

InMarch1993,AVMFarooqUmarbecameMDPIAandalsoopenskies
fromKarachitoDubaiweredeclaredand12privateairlineswereallowed
tooperatedomesticallyinPakistan.Bothstepscamesimultaneouslyand
putgreatpressureonPIA'sfinancialperformance.FarooqUmartomeetthe PIAAirbusA300atFiumicino
challenge,foughtthebattleofopenskiesandopenedupsixnewroutesto Airport,Rome(1991)
thePersianGulfandCIScountriesalongwithtouristsattraction'airsafari'.
HealsomademajorchangesinroutesandschedulesandstartednonstopflightsfromLahoreandIslamabadto
JFKandCanada.PIAaddedJakarta,Fujairah,BakuandAlAintoitsdestinationsin1994.Inaddition,PIA
becameaclientofthreeflightreservationsystems,namely:Sabre,GalileoandAmadeus.'AirSafari'flightswere
launchedin1994usingBoeing737300aircraftthatusedtoflyovertheKarakorammountainrange.In1995,
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1996FarooqUmarhandedoverPIAtoanotherMDMarch1996closinghistenurewithgreatsuccessandleaving
PIAprofitablewithlast6monthsprofitofmorethan55millionPKR.afterhisdeparturePIAstartedtonosedive.
PIApurchasedaBoeing747flightsimulatortotrainitspilots.ItalsopurchasedanotherusedAirbusA300aircraft.
ATupolevTu154aircraftwasalsoleasedbrieflyin1996tocopewithsurgeinpassengertrafficduringsummer
1996.FlightstoBeirutwereresumedthesameyearaswell.

In1999,PIAleasedfiveBoeing747300aircraftfromCathayPacifictoreplaceitsBoeing747200Mfleet.The
aircraftwerepaintedwithanewliveryahandworkPashminatailonwhitebodyandlargePakistantitlesonthe
frontfuselage.Theliverywasadoptedinearly90sbutduetosomecopyrightissuesitwasdropped.TheBoeing
747300sremainedinthenewlookbutwithaplaingreentailwithPIAtitles.Theotheraircraftinthefleetwere
repaintedinearly1990slivery.

2000s

InJuly2002,PIApurchasedsixBoeing747300aircraftfromCathayPacific,fiveofwhichwerealreadyonlease.
ThesixthonearrivedshortlyafterwardsandwasusedmainlyonitsNorthAmericanandEuropeanroutes.In
October2002,afteraperiodoftenyearswithoutanyneworders,theairlineplacedanorderforeightBoeing777
aircraft.Theorderincludedallthreevariantsof777,i.e.three777200ER(ExtendedRange),two777200LR
(LongerRange)andthree777300ERversions.PIAwasthelaunchcustomerthatrevivedtheBoeing777200LR
projectthat,untilthen,onlyhadthreeorders.

Boeingdeliveredthefirstofthree777200ERaircrafttoPIAinJanuary
2004.PIAintroducedanewliveryforthe777200ERsthatwasappliedto
mostofitsfleet.PIAalsoleasedsixmoreAirbusA310300aircraftdirectly
fromAirbus.On3November2005,PIAplacedanordertopurchaseseven
ATR42500aircrafttoreplaceitsagingfleetofFokkerF27Friendships.
On6December2005,PIAacquiredanothernewBoeing777200ERona
tenyearlease.TheaircraftwasdeliveredinJanuary2007totheairline.

On25February2006,Boeingdelivereditsfirst777200LRtoPIA,whenit
flewfromEveretttoIslamabadviaManchester.Withtheinductionoflong AleasedAirbusA321takingoff
rangeaircraftinitsfleet,PIAstartedofferingnonstopflightsfromToronto fromIslamabadAirport(2006)
toKarachi,Islamabad,andLahorefrom3March2006.PIAhadalso
plannednonstopflightstoNewYork,Chicago,Washington,andHoustonbutwasnotgivenpermissionbyUS
authorities(unlesstheairlineimplementedaEuropeanstopoverontheflighttoAmericancities).OnlytheNew
Yorkflightremains,anditonlyisnonstoponthewaybacktoPakistan(fromPakistantoNewYorktheflightstops
inManchester).Washingtonserviceendedinthe1990s,Houstonservicesendedin2006,andChicagoservice
endedin2012.

ATRdeliveredtwoofthesevenorderedATR42stoPIAinMayandDecember2006respectively,followingwhich
theairlineceasedusingmilitaryLockheedC130HerculesforpassengerservicesinnorthernareasofPakistan.
ThemilitaryaircraftwerebeingusedafterthePIAFlight688accident.On23December2006,PIAtookdelivery
ofitsfirstBoeing777300ER.

On5March2007,theEuropeanCommissionbannedallbut9ofPIA's42strongfleetfromflyingtoEuropeciting
safetyconcernsoveritsagingaircraft.ThebanwasimposedfollowinganonsitevisitledbyFedericoGrandini,
theEuropeanCommissionsAirSafetyAdministrator.[22][23]ThefleetofBoeing777swasexemptedfromthe
ban.[24]PIAclaimedthatthebanwasdiscriminatoryandunjustifiable.On26March2007,TariqSaeedKirmani
wasforcedtoresignafterpressurefromhigherauthoritiesbecauseoftheEUban.ZafarKhanwasappointedasthe
newchairmanofPakistanInternationalAirlines.

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Thebanonsomeoftheaircraftwasliftedafteraperiodoffourmonthson5July2007,followinganinspectionby
theEuropeanUnionAirSafetyAdministration.Oftheelevenaircraft,fivewereBoeing747300sandthe
remainingsixwereAirbusA310300s.On29November2007,theEUcompletelyremovedthebanandPIA's
entirefleetwaspermittedtoflytoEurope.[25]Toavoidsuchanincidentinfuture,PIAsignedadealtoleaseseven
newAirbusA320200s.Theaircraftweresupposedtobedeliveredduring2008and2009butthedealwas
cancelled.

2010s

In2010,PIAaltereditslivery.ThetaildesignwasreplacedwithamuchlargerversionofthePakistannational
flag,andaddedthetext"Pakistaninternational"ingoldwritingunderneaththelargebillboardstylePIAonthe
fuselage.Thegreenstripewasmodifiedtoincludegoldandwasextendedtotherearofthefuselage.

InFebruary2012,PIAorderedfivemoreBoeing777300ERaircraft.In2014,PIAleasedfourBoeing737800s.
PIAalsoissuedarequestfortenderforfourBoeing777300ERs.TheairlinealsowantedtoleasefourATR
aircraft.However,thebidsforthe777swerenotacceptedduetobiddingstandards.Later,Theairlinemanagedto
leaseAirbusA320aircraft,andinductedtwoA320214seriesaircraftinitsfleetin2014.Anotherwetleased
A320211aircraftjoinedPIAonAugust11,2014.InOctober2014,theairlineagainwetleasedthreeBoeing737
800aircraft,anditalsoacceptedbidstodryleasefiveATR72500seriesaircraftforaneightyearperiod.In2015,
afterservingPIAfor16years,theBoeing747300swerephasedout.

InAugust2016,PIAlaunchedanew'PremierService'forflightstoLondon,usingAirbusA330300wetleased
fromSriLankanAirlines.[11]Thewetleaseperiodendedafter6monthsandasaresult,A330300wasreturnedto
SriLankanAirlines.[26]

TheremainingfiveBoeing777300ERsordermadein2002waspostponedto2017becauseofalackoffunds.In
2016,beforethedeliveriesofBoeing777300ERsstarted,BoeingofferedtoexchangetheorderofBoeing777
300ERtoBoeing787whichwaslateracceptedandtheorderwasexchangedwith8Boeing787s.

AsofJanuary2017,PIAretiredalloftheAirbusA310300sfromitsfleet.Forreplacement,PIAleasedfour
Boeing737800fromPegasusAirlines.

Corporatemanagement
Structure

PakistanInternationalAirlinesCorporationLimited(PIACL)ismajority
ownedbytheGovernmentofPakistan(87%)whiletheremainder(13%)by
privateshareholders.TheairlineisundertheadministrationofMinistryof
DefencethechairmanofwhichwasMuhammadMianNawazSharif.The
airlineismanagedbymanagingdirectoraswellastheBoardofDirectors.
TheBoardconsistsofnineindependentnonexecutivemembersandhas
foursubcommittees:anAuditCommittee,BrandandAdvertising
Committee,FinanceCommittee,andHumanResourceCommitteeeach
havingitsowncharterandchairman.TheMDleadstheexecutive PIAofficeinLahore
managementofstaffwhoruntheairline.Theairline'smainheadquarters
arelocatedatKarachi[27]Airportwhilesmallersubheadofficesarelocated
inseveralcitieswithinPakistan.

Privatization
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Inthelate1990s,theGovernmentofPakistanconsideredsellingtheairlinetotheprivatesectorduetothe
persistentlossessufferedbytheairline.Thegovernmentannounceditsprivatizationplansbuttheywerenever
implemented.Severalstepstowardsoutsourcingofnoncorebusinesshavebeeninitiated.Cateringunits(starting
withKarachiFlightKitchen),groundhandling(startingwithrampservices)andengineering,aretobegradually
carvedoutoftheairlineandoperatedasindependentcompanies.During1997,Pakistancalledinateamfrom
InternationalFinance(IFC),theconsultingarmoftheWorldBank,toadviseonrestructuringandprivatizationof
PakistanInternationalAirlines(PIA).However,noagreementwasreached.[28]Thegovernmenthashadmany
plansfortheprivatizationoftheStateownedairline.However,noreasonableagreementorsolutionhasbeen
foundtothisday.On18February2009thecarrierwasdroppedfromtheprivatizationlist.[29]

Inyear2013,GovernmentofPakistanonceagainaimedtoprivatizetheairlineduetoincreasedlossesbyselling
twentysixpercentofshares&managementcontroltotheinvestor.

Financialperformance

Thefollowingtablegivesthekeyfinancialresultsfor2011alongwiththosesince2004.Thefinancialperformance
forFY2011continuestobeachallengewithanaftertaxlossofPKR26.767billion.Thiswasprecededbysix
consecutivelossmakingyearsdatingbackto2005.Theairlinedidreportareductionofposttaxlossesof83%in
2009(comparedto2008)basedonareductioninfuelcost,comparativelystableexchangerateforthePakistan
Rupeeandhigherrevenues.Butin2010&2011,lossesagainrosesharplycomparedtothepreviousyears.

Theairlinefacesmanychallengestoitsprofitabilitysuchasstaffinglevelsandoverallmanagementissues.An
employeecountof18,014forafleetof40aircraft[30][31]isanareaforreview.

Toincreaserevenue,thePrimeMinisterofPakistanapprovedafleetmodernisation,consistingoftwentynew
generationnarrowbodyaircraftfourBoeing777300ERsandfourATR72500turboprops.Theseaircraftwill
replacetheolderfleetofPIA.AnA310consumes$5,500ofoilwhereasa737900ERwouldconsume$2,500
worthofoil.Inaddition,withaloadfactorof85%and12.5hoursofaircraftusagedaily,anadditional72billion
rupeesor720milliondollarsofrevenuewouldbeachieved.Thiswillalsogreatlydecreasetheemployeeto
aircraftratiowhichcurrentlysitsat776peraircraft,oneofthehighestintheworld.Moreover,theBoeing777will
beusedonlongroutesinsteadofshortroutes.Thiswouldhelpreducethecostofengineoverhaul,whichisbased
onflightcycles.Lastly,35employeesmaking1millionrupeespermonthwillalsobeaudited.[32]

Revenues
Year Revenues(PKRinMillion) Profit/(Loss)(PKRinMillion) Employees(Ave.)
2015 104,515 (34,995) 15,000approx.
2014 113,780 (34,006) 16,000
2013 95,771 (44,322) 16,604
2012 97,438 (33,844) 17,439
2011 116,551 (26,767) 18,014
2010 107,532 (20,785) 18,019
2009 94,564 (5,822) 17,944
2008 88,863 (36,139) 18,036
2007 70,481 (13,399) 18,149
2006 70,587 (12,763) 18,282
2005 64,074 (4,412) 19,263
2004 57,788 2,307 19,634
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Inrecentyears,PIArevenueandsourceofincomehasbeendroppingsignificantly.In2010,PIAcarried
1,454,000kgofmail.In2013,PIAmanagedjust648,000ofmail.Additionally,PIA'srevenuefromexcess
baggage,passengerloadfactorandpassengerkilometerflowareamongmanythathavebeendecliningsteadily.[33]

PassengerTraffic
RevenuePassengers PassengerLoad AveragePassengerStageDistance(Statute
Year
(Million) Factor KM)
2014 4,202 72 2,833
2013 4,449 70 2,751
2012 5.236 70 2,650
2011 5.953 72 2,631
2010 5.538 74 2,827
2009 5.535 70 2,510
2008 5.617 71 2,479
2007 5.415 67 2,527
2007 5.415 67 2,527
2006 5.732 69 2,639
2005 5.499 70 2,638

In2011,about81%ofrevenuewasfrompassengertrafficandonly5%fromcargo.Another7.8%wasfromfood
andbeveragesales.Theremaining6%wasfromvarioussourcesincludingexcessbaggagechargesaircharter
servicesaircraftmaintenanceengineeringservicesgroundhandlingandrelatedservicesandcarriageofmail.[31]

Destinations
AsofSeptember2016,PIAserves22domesticand28internationaldestinationsin28countriesacrossAsia,
MiddleEast,EuropeandNorthAmerica.DubaiisamajorfocuscityfortheairlinewithflightsfromDeraGhazi
Khan,Islamabad,Karachi,Lahore,Multan,PeshawarandQuetta.

Codeshareagreements

PIAhavecodeshareagreementswiththefollowingairlines:[34]

ChinaSouthernAirlines
EtihadAirways
ThaiAirways
TurkishAirlines

Fleet
Currentfleet

AsofJanuary2017thePakistanInternationalAirlinesfleetconsistsofthefollowingaircraft:[9][35]

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PakistanInternationalAirlinesFleet
Passengers
Aircraft Total Orders Notes
J Q Y Total
3paintedin
AirbusA320200 11 8 150 158 1960sretro
livery
ATR42500 5 10 38 48
ATR72500 5 8 60 68 ABoeing777300ERlandingat
35 54 240 329 1paintedin LondonHeathrowAirportin2011.
Boeing777200ER 6 35 45 240 320 1960sretro
25 54 228 307 livery[36]
Launch
Boeing777200LR 2 35 60 215 310
customer
Boeing777300ER 3 35 54 304 393
Deliveryfrom
Boeing7878 8[37] TBA
June2017
Total 32 8
AleasedAirbusA330300inPremier
Serviceliveryonfinalapproachto
Livery LondonHeathrowAirportin2016.

InDecember2003PIAintroducedanewimagethatwasappliedtoitsfirst
Boeing777200ERandontwonewlyleasedAirbusA310s,oneofwhich
wasinservice.Theliverywaswhiteatthefrontandbeigeattherear
separatedbyadarkgreenstripe.Thetailwaspaintedwhitewithanew
typefacePIAacronymwrittenindarkgreen.ThePakistantitlewasadded
tothefrontfuselageinallraisedlettersandtheenginecowlingswere
paintedinbeige.ThePIAlogowrittenincalligraphicUrduwasaddedjust
behindthecockpit.

However,duetocriticismthedesignwasmodifiedbeforethefirstBoeing AnATR42andanAirbusA310300
777wasdelivered.ThetaillogowasreplacedbyaflowingPakistanflagon parkedatIslamabadInternational
abeigebackground.The"Pakistan"titleswereremovedandthePIA Airport
acronymwasenlargedandmovedontothefuselage.TheenginesandUrdu
PIAtitlesremainedthesame.TheleasedA310sandmostofthePIAfleet
alsoadoptedthisliveryatalaterdate.Inearly2006theairlinelaunched
fournewtaildesignsforitsfleet.Thetailsrepresentedthefourprovinces
ofPakistan:Sindh,Punjab,KhyberPakhtoonkhwaandBalochistan.[38]The
tailspromotedtheculturesofthefourprovincesofPakistanbyapplying
motifstothetailsandaddingacitynametotherearofthefuselage
correspondingtotheprovince.The"Frontier"tailrepresentedthe
"Phulkari"(flowering)pattern,whichreflectedatraditionofembroidery
generallydoneonshawls,shirtsandlinen.The"Punjab"tailwasloosely
Boeing777paintedin1960sLivery
relatedtothetiledecorationoftheWazirKhanMosqueinLahore.The
"Balochistan"tailshowedthecreativityseeninthelocalkilims,carpetsand
rugswovenwithwool,goatorcamelhairandmixedyarn.Thepatternwasmostlyboldgeometricmotifsin
primarycoloursdominatedbyred.The"Sindh"tailwasinfluencedbytheHalatileworkwithelectricblueand
whitefloralpatterns.In2009managementstoppedtheapplicationofprovincialtails,deemingthemtoocostly.

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PIAlauncheditsnewliveryinearlyApril2010.AnAirbusA310,Boeing777200andBoeing747300werethe
firstaircrafttowearthenewlook.TheliverywasunveiledatthePIAheadquartersonaBoeing777model.The
liveryconsistsofagreenandgoldstriprunningaroundthebottomofthefuselageandcontinuingrightupuntilthe
tailcone.Theforward/upperportioniswhiteandattherearitisanoffwhite/beigecolour.Thebottompartofthe
tailblendsintotheupperfuselageasittooiswhite,withtherestofthetailpaintedwithalargewavyPakistanflag,
whichtakesupthewholetail,inadarkgreencolour.Atthefrontofthefuselage'PIA'iswritteninabillboardstyle
indarkgreenandunderneath'PakistanInternational'iswritteningold.Justbehindthecockpitthereisastylized
UrduPIAlogoaswellasontheengines.Underneath,'Pakistan'iswritteninboldontheaircraftbelly.

InJuly2014,ondeliveryofthefirstA320seriesaircraft,PIAintroduceda"crescentandstar"ontheaircraft
engines'cowlingsinplaceoftheUrduPIAlogo.In2015,afterthecompletionofsixtyyearsservicetothenation,
aretroliverywasintroduced.ThreeoftheAirbusA320sandaBoeing777200ER(APBMG)werepaintedinthe
airline's1960slivery.

Formerfleet

Aircraft Introduced Retired

AirbusA300B4200 1980 2005
AirbusA310300 1991 2017[39]
AirbusA321 2006 2007
Boeing707340C 1960 1998
Boeing720B 1962 1986
Boeing737300 1985 2014 PIADouglasDC8leased19771978
Boeing747200B 1976 2005
Boeing747200BCombi 1979 2011
Boeing747300 1999 2015
ConvairCV240[40] 1955 1959
deHavillandCanadaDHC6TwinOtter 1970 2001
DouglasDC3 1955 1967
DouglasDC821F 19?? 19??
DouglasDC861F 19?? 19??
FokkerF27Friendship 1961 2006 PIABoeing747300in2002
HawkerSiddeleyTrident1E 1966 1970
LockheedL100382B4CHercules 1966 1966
LockheedL1049CSuperConstellation 1954 1969
LockheedL1049HSuperConstellation 1958 1969
McDonnellDouglasDC1030 1974 1986
MilMi8MTV1 1995 1997
SikorskyS61N 1963 1967 AnAirbusA310atLeedsBradford
InternationalAirport(2011)
TupolevTu154 1996 1996
VickersViscount815[41] 1956 1966

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Services
Cabin

PIAoperatesathreeclassconfigurationonitsdomesticroutes:Business,
EconomyPlus+andEconomy.Oninternationalflightsatwoclass
configuration,BusinessandEconomyclass,hasremainedpopular.PIA
BusinesspassengersareofferedlieflatbedseatsonallBoeing777aswell
asselectedAirbusA310aircraft.ReclinersareofferedonboardtheAirbus
A320andselectAirbusA310aircraft.InEconomyClass,allpassengerson
theBoeing777areofferedseatswitha31inchlegroomandpersonal
entertainmentscreensina333configuration.OntheAirbusA320,leather
seatsina33configurationareoffered.Asof2015,PIAisaddingnew
BusinessClassseatsonboardtheBoeing777200LR,whichwillbe180
PIA'sBoeing777BusinessClass.
degreelieflatSolstysseatswithbiggerIFEscreens,ina121
configuration,givingdirectaisleaccesstoallpassengers.

PIAPremier

PIAPremierwaslaunchedasaluxuryairserviceon14August2016.An
AirbusA330aircraftwasinitiallywetleasedfromSriLankanAirlinesto
operatetheservice.[11]TherearesixweeklyflightstoLondon,threeeach
fromIslamabadandLahore.[42]Thisservicewillbeexpandedtoother
routes,includingChinesedestinations.[43] PIA'sBoeing777EconomyClass.

Inflightmagazine

ThePIAinflightmagazine,Humsafar(Urdufor"travelcompanion"),isprovidedtoallpassengersonallflights.
Humsafarwasintroducedin1980andisprintedandpublishedinhousebimonthly.

InflightIntranet

InJanuary2017theairlinebegantriallinganonboardintranetsystemtodeliverinflightentertainmentonsome
domesticflights.Thesystemallowspassengerstoaccessaselectionofinflightentertainmentcontentusingtheir
ownmobiledevices.[44]

FrequentFlyerProgramme

PIAAwardsPlus+isthefrequentflyerprogramme.Theprogrammeallowspassengerstogetfreetickets,excess
baggagevouchers,cabinupgrades,andavarietyofrewards,specialdeals,anddiscountswithparticipants.Awards
Plus+hasthreetiersofmembershipEmerald,SapphireandDiamond.AwardsPlus+milescanbeearnedby
flyingPIAandbyusingtheproductsandservicesofPIA'spartners.

Catering

PIACateringisthemainsupplierofmealsfortheairline.Itcanproduce15,000passengermealseachday.
However,since2006,themanagementoftheflightkitchenshasbeengiventoSingaporeAirTerminalServices
(SATS).PIACateringprovidesspecialmealstoallowforpassengers'dietaryandreligiousneeds.PIAdoesnot
servealcoholonitsflights,norisporkservedonboardbecauseofreligiouslaw.
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Cargooperations
PIAoperatesacargodeliverysystemwithinPakistan.Duringtheearly
1970s,PIAoperatedaservicecalled"AirExpress"thatdelivered
documentsandparcelsfromoneairporttoanother.PakistanInternational
Cargowasstartedin1974usingtwoBoeing707320C,withservicestothe
MiddleEastandEurope.Theoperationsendedinthelate1990swhenboth
aircraftweregrounded.PIACargotransportsgoodsacrossPakistanaswell
PIA"Speedex"corporatelogo
astointernationaldestinations.Theseincludemeatandvegetables,textiles,
paperproducts,laboratoryequipmentandpostalmail.

In2003PIAlaunched"'PIASpeedex'",acourierserviceinKarachi,Lahore,andRawalpindi/Islamabad
expandingwithinayearto12cities.Today,theairlineoffersover70locationswithinPakistan,withshipments
collectedanddeliveredfromcustomers'homes.From2004toSeptember2007,PIACargooperatedtwoAirbus
A300FreighteraircraftcharteredthroughMNGAirlinestoHaanandLutoninitiallythesealsooperatedto
Amsterdam,BaselandCologne.

Corporatesponsorship
Theairlinehassponsoredevents,bothwithinPakistanandinitsoverseasmarkets.

Inthe1990s,theairlinelaunchedthethreegreenstripeliverytorepresentitssupportforsports.Theairline
supportsthePakistanInternationalAirlinesfirstclasscricketteamthatplaysintheQuaidiAzamTrophyand
Patron'sTrophy.PIAsponsorsthePIAfootballclub,andtheA1TeamPakistanintheA1GrandPrixopenwheel
autoracingserieswhenitwasinitiallylaunched.TheairlinealsopromotestheShandurPoloGala,thattakesplace
everyyearintheChitralandGilgitregionsofnorthernPakistanduringthesummerperiod.[45]PIAalsohasitsown
SportsDivisionsince1958promotingsportswithinPakistansuchascricket,hockey,football,squash,polo,tennis,
bridge,chess,tabletennis,cycling,andbodybuilding.PIAhasitsownBoyScoutsAssociation(PIABSA)
workinginpartnershipwithPakistanBoyScoutsAssociation.Aftertheearthquake,PIABSAworkedin
partnershipwithothercharityorganisationstoprovidereliefhelp.

PIAwasoneoftheofficialsponsorsofthe"DestinationPakistan2007"festivals.Theofficiallogowasaddedtoa
selectnumberofaircraftduringtheyear[46]In2008,PIAteamedupwithmobilephoneprovider,Ufonetoprovide
airmilestopassengerswhousedthemobilenetwork.StandardCharteredBankandPIAlaunchedCreditCards
allowingpassengerstoearnairmilesforuseoftheircreditcards.[47]In2009,PIAwasthegoldsponsorfor
LogisticsPakistan,anExhibitionandConferencepoisedtohighlighttheemergingopportunitiesfortheLogistics
sectorinPakistan.In2009,PIAandPakistanRemittanceInitiative(PRI)formedastrategicalliancetopromote
worldmoneytransfers.[48]

PIAhasPlanetariumsinKarachiandLahorethatenablethepublictoseestaticaircraftaswellasastronomy
shows.PIAHorticulture,setupin1996,providesflowersfordisplayinPIA'sofficesandforevents,winning
awardsandaccoladesatflowerexhibitionsacrossthecountry.Theairlinesupportsnonprofitorganisationswithin
PakistansuchasAlShifaTrustZindagiTrustTheCitizensFoundationandSindhInstituteofUrologyand
Transplantation(SIUT).[49]In2009,PIAteamedupwiththefastfoodfranchiseMcDonald's,toofferpassengers
discountsonmealsandupgrades.[50]PIAalsoownsthreehotels,theRooseveltHotel,theScribeHoteland
Skyrooms(Private)Limited.[51]TheairlinealsohasanagreementwithPearlContinentalHotelsforitsUAEbased
passengers.[52]

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Charterandspecialservices
Charterservices

PIAoperatesprivatecharterflightsusingATR42stoBhit,Kadanwariand
SehwanSharifinSindhaswellastootherpartsofthecountryforoiland
gascompaniesandothercustomers.AdhocchartersforUnitedNations
peacekeepingtroopsarealsocarriedouttoAfricaandEasternEurope,Asia
(SouthKorea,Afghanistan,Tajikistan,EastTimor)andmanyother
internationaldestinationsPIACharterTeamprovidestheseservices.
Callsign"PAKISTAN001"carrying
HajjandUmrahoperations thePresidentonPIA'sBoeing707
photographedinGermany,c.1961
PIA(Pakistaninternational)operatesatwomonth(preandpost)Hajj
operationeachyeartoandfromJeddahandMadinahinSaudiArabia.PIA
transportsover100,000intendingpilgrimseachyearfromKarachi,Lahore,Islamabad,Peshawar,Quetta,
Faisalabad,MultanandSialkottotheKingdomofSaudiArabiawithitsfleetofjetaircraft.

Stateofficialstransportation

PIAhasbeencontinuouslyservinggovernmentofficialsofPakistan,andhasalwaystransportedthePresidentand
PrimeMinisteronoverseasvisits.Duringthelate1990s,aPIABoeing737300[53]wasusedforofficialvisitsby
theBhuttoandSharifgovernments.Theaircraftworeofficialgovernmentcoloursbutwaslaterrepaintedinthe
airlineofficialcoloursattheendofthedecade.Whenthegovernmentchangedafteramilitarycoupin1999,the
Boeing737300wastransferredtoPIApermanently.ThePresidentandPrimeMinisterthenresortedtousingtwo
ofPIA'sAirbusA310300sforofficialvisits,whileraretripsweredoneonregularcommercialflightsofthe
airline.InFebruary2007thegovernmentofQatargiftedanAirbusA310fromitsVIPfleet[54]tothePakistani
government,thisendedtheneedfortheuseofPIAaircraft.However,fromtimetotimethegovernmentusesone
oftheairline'sAirbusA320s,oroccasionallyaBoeing777,forofficialtrips.[55]

Accidentsandincidents
PakistanInternationalAirlinesexperienceditsfirstrecordedhulllossin1956:aDouglasDC3flewintoa
mountainon25FebruarythatyearwhileonacargoflightfromGilgittoIslamabadinpoorweather,killingthe
threecrewmembersonboard.[56]Sincethentheairlinehaslostmorethanthirtyaircraftincrashesandother
events,includinganothertwentyfatalcrashes.[57]Therehavealsobeenatleasteighthijackingincidentsinvolving
theairline'saircraftbetween1971and2013.[57]Theaccidents,hijackingsandothereventsinclude:

On1July1957,aDouglasDC3registeredAPAJS,operatingadomesticflightfromChittagongtoDhaka
inEastPakistan(nowBangladesh),crashedonamudflatintheBayofBengal,killingalltwentypassengers
andfourcrewmembersonboard.[58]
On15May1958,aConvairCV240withtheregistrationAPAEH,operatingasFlight205fromDelhito
Karachi,crashedandcaughtfiremomentsafterittookofffromDelhi'sPalamAirportonamoonlessnightin
dustyconditions.Theinvestigationattributedthecrashtothecaptainexperiencinganightsomatogravic
illusion,resultingintheaircraftdescendingshortlyafteritbecameairborne.Fourofthesixcrewmembers
andtwentyoneofthethirtyeightpassengersonboardwerekilledtwopeopleonthegroundwerealso
killed.[40]
On18May1959,afourmontholdVickersViscountwiththeregistrationAPAJCwasdamagedbeyond
economicrepairinalandingaccidentatIslamabadInternationalAirport.Theaircraftranofftherunwayinto
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arainwaterchanneltherewerenofatalities.[41]
ThreemonthsafterthefirstViscountcrash,theairlinelostanotheron14August1959.TheViscount
(registeredAPAJE)crashedatKarachiInternationalAirportduringapilottrainingflight,whileattempting
anovershootwithtwoenginesinoperative.Twoofthethreepeopleonboardwerekilled.[59]
On26March1965aDouglasDC3registeredAPAAHcrashedinmountainousterrainneartheLowari
PassonadomesticflightfromPeshawartoChitral,killingthefourcrewmembersandeighteenofthe
twentytwopassengersonboard.[60]

Eightweekslateron20May1965,aBoeing720operatingasFlight
705crashedwhiledescendingtolandonRunway34atCairo
InternationalAirport,resultingin121fatalities.
On8October1965aFokkerF27Friendship,withlessthan500
hours'flyingtimesinceitwasdeliverednewtotheairlineearlierin
theyear,crashedwhileonadomesticcargoflightfromRawalpindi
toSkardu.Theaircraft,registeredAPATT,hitaridgenearthe
villageofPatianandsliddownitsside,theremainscomingtorest
morethan1,000feet(300m)belowtheimpactpoint.Thefourcrew
membersonboardwerekilled.[61] Thememorialtabletatthecrashsite
On2February1966Flight17,operatedbyaSikorskyS61 inCairoforthosewhodiedonPIA
helicopter,crashedonascheduleddomesticflightinEastPakistan Flight705on20May1965
afterthemaingeaboxfailed,killing23ofthe24passengersandcrew
onboard.
On6August1970,aFokkerF27FriendshipregisteredAPALM,operatingadomesticflightfrom
RawalpinditoLahore,crashedathighspeedafewminutesaftertakingofffromLahoreinstormyweather.
Alltwentysixpassengersandfourcrewmembersonboardwerekilled.[62]
On6December1972,aFokkerF27FriendshipregisteredAPAUS,operatingadomesticflightbetween
GilgitandRawalpindiinrainyweatherasFlight631,crashedinmountainousterrain.Therewereno
survivorsamongthetwentytwopassengersandfourcrewmembersonboard.[63]
On20January1978,aPIAaircraftatKarachiwith22passengersonboardwashijackedbyagunmanwho
askedtobeflowntoIndia.ThethenchairmanofPIA,AirMarshal(Retd)NurKhanboardedtheaircraftto
negotiatewiththehijacker.Hereceivedagunshotwoundwhiletryingtodisarmthehijackerbutstill
managedtooverpowerhim.[64][65]
On26November1979Flight740wasaBoeing707320CthatcrashedaftertakeofffromJeddah
InternationalAirportforaflighttoKarachi,resultingin156fatalities.
On2March1981Flight326washijackedbythreegunmenandflowntoKabul.Foralmosttwoweeks,
morethan100passengerswereheldcaptiveontheBoeing720untilPakistanreleased55prisoners.One
passenger,PakistanidiplomatTariqRahim,wasmurderedduringtheordeal.[66]
On23October1986,aFokkerF27aircraftcrashedduringapproachtoPeshawarAirport.Ofthe54
passengersandcrewonboard,13werekilledintheaccident.[67][68]
On25August1989,aFokkerF27operatingasFlight404crashedintoamountainaftertakingofffrom
GilgitAirport.All54passengersandcrewonboardwerekilled.[69]
On28September1992Flight268,anAirbusAirbusA300B4200registrationAPBCP,crashedonapproach
toKathmandu'sTribhuvanInternationalAirport.All167onboardwerekilled.
On25May1998aFokkerF27FriendshipoperatingasFlight544washijacked.Allpassengersandcrew
escapedunhurtduringtheincident.
On10July2006Flight688,aFokkerF27operatingfromMultantoLahoreandthentoIslamabad,crashed
inafield.[70]afterburstingintoflamesafewminutesaftertakeoff[71]fromMultanInternationalAirport.All
41passengersand4crewmembersonboardwerekilled.
On31August2012,ATR42500registrationAPBHJ,operatingFlight653fromIslamabadtoLahore,was
landingatAllamaIqbalInternationalAirportwhenitundershottherunwayandcametorestonagrassyarea
ontherightsideofRunway36R.Therewerenofatalitiesamongthe42passengersand4crewmembers.
Theaircraftwasdamagedbeyondrepairandwithdrawnfromservice.[72]
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On11February2013,aBoeing737aircraftregisteredAPBEHwasoperatingFlight259fromIslamabadto
MuscatviaSialkotwhenitsportsidemainlandinggearcollapsedduringlandingatMuscatInternational
Airport.Therewerenofatalitiesamongthe107passengersand7crewmembersonboardtheaircraft.The
aircraftwasdamagedbeyondrepairandwithdrawnfromservice.[72]
On24June2014AirbusA310300registrationAPBGNwasoperatingFlight756fromRiyadhtoPeshawar
with178passengersand12crewmembersonboard,whenhitbygunfireduringitslandingapproachat
BachaKhanInternationalAirport,Peshawar.Theaircraftlandedsafelybutonepassengerwaskilledandtwo
crewmemberswereinjured.TheaircraftwasdamagedbutitwaslaterferriedtoKarachiforrepair.[73]
On7December2016,Flight661,operatedbyanATR42500aircraftregisteredAPBHO,crashedin
Havelian,PakistanwhileenroutefromChitraltoIslamabad,killingall47onboard,includingJunaid
Jamshed.[74]

Seealso
ListofairlinesofPakistan
TransportinPakistan
PIATownship

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Officialwebsite(http://www.piac.com.pk)

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