1. What is business ethics?

Business ethics are moral principles that guide the way a business
behaves.
Distinguishing between right and wrong and then making the
right choice.
BE is a form of applied ethics or professional ethics that examines
ethical principles or ethical problems that arise in a business
environment.
Business ethics reflects the philosophy of business.
It is a basic component of trust, loyalty and foundation of any
business activities
2. Define Utilitarianism? Example?
Utilitarianism is a theory in normative ethics holding that the best
moral action is the one that maximizes utility, it usually related to
the well-being of sentient entities. Utilitarianism is a form of
consequentialism, which states that the consequences of any action
are the only standard of right and wrong. This view can be
contrasted or combined with virtue ethics which holds virtue as a
moral good. Bring happiness to many people as you could
3. Ethical relativism (ch ngha tng i o c) is the theory
that holds that morality is relative to the norms of one's culture.
That is, whether an action is right or wrong depends on the moral
norms of the society in which it is practiced. The same action may
be morally right in one society but be morally wrong in another.
For the ethical relativist, there are no universal moral standards --
standards that can be universally applied to all peoples at all times.
The only moral standards against which a society's practices can be
judged are its own. If ethical relativism is correct, there can be no
common framework for resolving moral disputes or for reaching
agreement on ethical matters among members of different
societies.
4. 3 step solving ETHICAL DILEMMA
Step 1: Analyze The Consequences Think result => consequences
Step 2: Analyze The Actions measure up against moral principles
like honesty, fairness, equality, respecting the dignity of others,
respecting people's rights, and recognizing the vulnerability of
individuals weaker or less fortunate than others
Step 3: Make A Decision
5. CSR?
Corporate Social Responsibility (CSR) Trch nhim x hi ca DN.
Target company development stable via profit, satisfaction,
employment, market to the society. The promise of the company
about business ethics, contribute country economic development.
CSR is an requirement of the firm in order to develop and strong- -
Gi gn v pht trin bn sc vn ha cng ty
- Bo v quyn li cho ngi lao ng
- Chng tham nhng
 - Bo v mi trng
- To iu kin lm vic thun li cho ngi lao ng
- Thu hp khong cch nhn vin v lnh o
- V li ch cng ng
6. Triple bottom line approach to corporate performance
evaluation
Include (People, Planet and Profit) The three measures include: profit
(the economic value created by the company, or the economic
benefit to the surrounding community and society), people (the fair
and favorable business practices regarding labor and the community
in which the company conducts its business) and planet (the use of
sustainable environmental practices and the reduction of
environment impact)
7. Give example(s) of unethical behavior by an accountant
An accountant makes the wrong financial analysis intentionally for
investment decision. For financial statements to be useful, the
information must be accurate, faithful to the financial
circumstances. Poor ethics in accounting result not only in increased
incidences of criminal activities, but also hurt the business through
harming its reputation and rendering their financial statements
untrustworthy and thus useless.
8. Give example(s) of ethical dilemma of R&D department
9. Give example(s) of ethical dilemma of Marketing department
10. Give examples of conflict of interest
11. List four key items in a code of ethics
Raise ethical expectations (aspirational provisions
Legitimize dialogue about ethical issues (communication provisions)
Encourage ethical decision-making (judgment provisions)
Prevent misconduct provide a basis for enforcement (accountability
and enforcement provisions
12. List six key responsibilities of an ethical officer
Oversigh hotline/ internal reporting
Prepare delivery of internal presentation
Sr. mgt or board briefings
Training design
Assessing / review vulnerabilities
Assessing failures of initiatives
Gim st ng dy nng / bo co ni b
Chun b cc bi thuyt trnh ni giao hng
Sr. Management hoc hi ng qun tr cuc hp giao ban
o to thit k
nh gi / l hng xt
nh gi tht bi ca cc sng kin
13. List some advantage of Business ethics in firms
development
Advantages
Business ethics offer companies a competitive advantage.
 Consumers learn to trust ethical brands and remain loyal to them,
even during difficult periods.
Build Customer Loyalty
Consumers may let a company take advantage of them once, but if
they believe they have been treated unfairly, such as by being
overcharged, they will not be repeat customers. A companys
reputation for ethical behavior can help it create a more positive
image in the marketplace, which can bring in new customers
through word-of-mouth referrals. Conversely, a reputation for
unethical dealings hurts the companys chances to obtain new
customers, particularly in this age of social networking when
dissatisfied customers can quickly disseminate information about
the negative experience they had. Positive Work Environment
Employees have a responsibility to be ethical from the moment they
have their first job interview. They must be honest about their
capabilities and experience. Ethical employees are perceived as
team players rather than as individuals just out for themselves.
They develop positive relationships with coworkers. Their
supervisors trust them with confidential information and they are
often given more autonomy as a result. Avoid Legal Problems At
times, a companys management may be tempted to cut corners in
pursuit of profit, such as not fully complying with environmental
regulations or labor laws, ignoring worker safety hazards of using
substandard materials in their products. The penalties for being
caught can be severe, including legal fees and fines or sanctions by
governmental agencies. Companies that maintain the highest
ethical standards take the time to train every member of the
organization about the conduct that is expected of them
14. Define corporate governance
Organizations are directed and controlled The committee that
monitors the ethical performance of the corporation and oversees
compliance with the companys internal code of ethics, fed, state
regulations
(Gim st hiu sut o c ca cng ty v gim st vic tun th,
m ni b ca cng ty v o c, cho n, cc quy nh nh nc)
15. How relevant is technology to business ethics
We should be concern about their information privacy and security.
16. Globalization refers to the growing interdependence of
countries resulting from the increasing business on integration of
trade, finance, people, and ideas in one global marketplace. The
term business ethics should be understood from all angles. It is
argued it is unethical to incur losses, conduct business responsibly
17. Is corruption an ethical issue? Why or why not?
YES