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COLLEGE OF TECHNOLOGY

MASTER OF SCIENCE IN TECHNOLOGY MANAGEMENT


MSTM
2016 - 2017

CISP600 Information Systems Planning

Credit Hours: 3

Contact Hours: 45

Prerequisite(s):

Co-requisite(s):

Cross-List: CISP510

Course Description

This course reviews the major content areas of information systems


management that will be examined at various organizational levels of MS
Technology Management. The major content areas (IT domains) to be
covered include information technology management, networking, Web,
database, programming and systems development. Upon completion of
this course, students will be prepared to analyze, define, and research the
unique management considerations of each domain within various
organization levels.

Learning Outcomes

Upon successful completion of this course, the student will be able to:

1. Analyze the use of different types of information systems to drive


organizational and societal change.

2. Identify and analyze how information management relates to decision


making and how it contributes to the success or failure of
organizational goals. By discerning the differences among strategic,
tactical, and operational levels of IST in organizations.

3. Analyze how cultural and political differences present across


international borders can alter information systems decision making

MSTM CISP 600 Syllabus 2016 - 2017 1


4. Demonstrate knowledge of using networking technology for
globalization.

5. Assess the strategic implications of database management systems.


The organizational and societal implications of private ownership of
public databases

6. Demonstrate knowledge of managerial perspectives on design and


use of information systems.

Required Textbooks and Additional Materials

Fundamentals of Information Systems


Ralph M. Stair & George W. Reynolds
8TH edition/ Cengage Learning
ISBN-10: 1305082168 | ISBN-13: 9781305082168
Online access provided in Blackboard
Library Guides
http://libguides.davenport.edu/cis (friendly URL)

Effective Fall 2012, Davenport University implemented a print management


system in which students are allotted a quota of free prints and copies based
on enrolled credit hours. Review the guidelines and FAQs on the DU website
under Print Management.

DU Excellence System
The Davenport University Excellence System consists of nine learning
outcomes that demonstrate professional competencies necessary for
graduates to engage in life-long learning and succeed in their chosen
profession. These learning outcomes are reinforced throughout the
curriculum of each academic program and are assessed at the course and
program levels, where appropriate. The Excellence System covers:

Global and Intercultural Competence


Civic and Social Responsibility
Ethical Reasoning and Action
Critical and Creative Thinking
Analysis and Problem Solving
Leadership and Teamwork
Information and Technology Proficiency.
Written Communication
Professional Communication

MSTM CISP 600 Syllabus 2016 - 2017 2


Academic Integrity
Davenport University recognizes the principles of honesty and truth as
fundamental to ethical business dealings and to a vibrant academic
community of faculty and students. All members of an academic community
shall be confident that each person's work has been responsibly and
honorably acquired, developed and presented. The work that a student
submits shall be a fair representation of his/her ability, knowledge and skill.
The University expects students to respect and exhibit these principles as
they form the basis of the quality of the institution and the quality of
Davenports graduates.

As stated in the Student Code of Conduct, the University may discipline a


student for academic dishonesty which is defined as any activity that tends
to undermine the academic integrity of the institution. Academic dishonesty
includes, but is not limited to: cheating, fabrication, facilitating academic
dishonesty, interference, plagiarism, or violation of course rules. Definitions,
procedures, and sanctions for these violations may be found in the Student
Code of Conduct.

A minor violation occurs the first time the student has a breach of academic
integrity and typically involves an assignment or activity that does not
represent a significant part of the course grade. For example, the student
knowingly and intentionally cheats on a weekly assignment; copies a source
without proper citation; etc.

A major violation occurs as a first violation on an assignment or activity that


is a significant part of the course grade, such as an exam or major paper, or
as the result of a second minor violation.
Students are expected to review the complete Academic Integrity policy in
the University catalog under Academic Policies and Procedures.

The University utilizes Turnitin.com plagiarism detection software. All papers


will be submitted to Turnitin.com where they will be compared against the
entire Internet and against a database of previously submitted student
papers.

Non-Discrimination Policy -Equal Opportunity Education


Davenport University maintains a policy of non-discrimination regarding
students on the basis of race, color, religion, national origin, sex, weight,
height, marital status, physical or mental limitations and/or disability in the
administration of its admissions policies, educational policies, scholarships
and loan programs and other University administered programs. In addition,
the University does not discriminate regarding extra-curricular activities or
employment practices. The University has a policy prohibiting unlawful
discrimination or sexual harassment. Incidents of discriminatory harassment
must be reported to the campus leader or his/her designee. For more
information see www.davenport.edu/respect.

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Anti-Harassment Policy
Davenport University supports a culturally diverse academic community and
is committed to maintaining a positive environment that fosters respect
among those represented in the University community. The policy of
Davenport University is to provide an environment free from sexual
harassment and acts of harassment on the basis of age, color, disability,
familial status, height, marital status, national origin, political affiliation, race,
religion, sex/gender, sexual orientation, veteran status and weight. Such
harassment does harm to those who experience it and destroys the
environment of mutual respect and tolerance that must prevail if Davenport
University is to fulfill its mission. Therefore, prohibited harassment will not be
tolerated at the University. For additional information or to report an issue
contact the Executive Director of Risk Management/Senior Title IX
Coordinator.

ADA Statement
Students with disabilities may request accommodations as provided within
federal law. In order for the University to adequately review each case,
requests should be made to the Disability Services Coordinator prior to the
start of the semester. Requests made after the start of the semester should
be completed as early in the semester as possible to prevent delays in
accommodation. Students may contact their advisor or go to the Davenport
University website for the name of the Disability Services Coordinator for the
location where they attend.

Military Assistance
Davenport University recognizes the extraordinary contributions of the
members of our armed services. Service members and their dependents
should check the DU website for educational benefits. Davenport University
is committed to ensuring continuity of study for every active service member
who is prohibited from completing a semester as planned due to
reassignment or deployment. Service members should work with their DU
military specialist prior to deployment to ensure proper preparation and
handling of DU financial records and academic coursework so that academic
re-integration is as seamless as possible upon return.

Student Responsibilities
Students are bound by all policies of Davenport University and should
familiarize themselves with these through reading the catalog and student
handbook. Students should review the tuition refund policy found on the DU
website.

All students must complete the final assessment for the course, such as the
final exam, project, or presentation. Students who do not complete the
final assessment will receive a grade of F.

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Students are expected to be adequately prepared for each class session. It is
reasonable to expect at least two hours of outside study for every hour spent
in the classroom.

Students are expected to assist in maintaining a classroom environment that


is conducive to learning. Free discussion, inquiry, and expression are
encouraged. Behavior that interferes with the instructors ability to conduct
the class or the ability of students to benefit from that instruction is not
acceptable.

Alternative Delivery Statement


Alternative delivery formats require considerably more student time outside
of class and maintain the same level of assignments and academic rigor as
the traditional classroom format. Blended inseat w/online is an example of
an alternative delivery format.

Attendance Requirement
Regular attendance and active participation are essential elements in the
learning process. Therefore, Davenport has implemented an Attendance
Practice for all 200-level and above courses-- attendance is taken the first
two weeks of the semester/session.

For online classes, attendance is defined as participating in at least one


graded academic activity each week. Postings not related to the graded
discussion topics, emails, or course assignments may be disqualified for
attendance purposes. Any unexcused absence will start the process
for administrative withdrawal from the course.

Students are to notify the instructor of a planned absence a minimum of 24


hours prior to the course meeting time. Any unexcused absence will initiate
the withdrawal process and merely notifying the instructor does not
guarantee that the absence alert will be cleared. For complete details and
ramifications, students are expected to read the full Attendance Practice
available on the DU website.

Scheduled Class Meeting Times


The state dictates minimal contact hour requirements that are rigidly upheld
by the University. Some of that instructional time is used for tests. The
University's expectation is that classes will meet for the entire assigned time.

MSTM CISP 600 Syllabus 2016 - 2017 5


Standardized Grade Scale
The following grading scale is a University standard for courses in this area of
study:

Superior 4.00
A 94-100%
3.70
A- 90-93
Above average 3.30
B+ 87-89
Average 3.00
B 83-86
Below average 2.70 B- 80-82
2.30 C+ 77-79
Passing 2.00 C 73-76
Failure 0.00 F 72 and below
Incomplete 0.00 I
Formal withdrawal 0.00 W

There is a minimum score of "C" required for the final assessment in order to
pass this course successfully.

INSTRUCTOR CLASS POLICIES:

Participation:
Participation is required every week for this class. The professor
will post two discussion questions on weeks 1 to 6.
Each answer to original questions must be at least 150 words in
length.
To get full credit for discussions, graduate students must
participate in class discussion with substantial comments each
week. Failure to participate in class will result is loss of points.
Each week there are five 30 discussion and participation points.

The policy for your class is to participate actively in the


Weekly Discussion topic.

Late Assignments:
Late assignments will be accepted past the stated date/time in your
assignment with a penalty. There may be extenuating circumstances.
However, these circumstances must be discussed individually with the
instructor and well documented by the student, and it is the sole
discretion of the instructor to allow these written assignments to be
accepted past the due date. Assessments, quizzes, tests, final
assessments, and final projects will not be accepted late.

Late Assignment Penalty:


Late assignments will be assessed a 10% point penalty per day (or
fraction of a day). Any assignment more than seven (7) days late will

MSTM CISP 600 Syllabus 2016 - 2017 6


automatically be scored as a zero (0). Week #7 assignments cannot
be accepted late due to DUO final grade submission
requirements.

Extra Credit:
No extra credit is available in this class. Please make sure that you use
your study resources and time to your best advantage.

Quality Of Work:
All work submitted is assumed to be quality work. You need to do
research for each of the reports assigned for the class BEYOND the text
book and library guide.

Originality Of Work:
All students will submit work to be reviewed and graded by the
instructor using Blackboard. All reports need to follow APA 6 format.
With the required report students need to submit their Turnitin report.
Failure to submit the Turnitin report will result in a 20% point
reduction.

MSTM CISP 600 Syllabus 2016 - 2017 7


RESERVATION STATEMENT:
The instructor reserves the right to make adjustments to this syllabus
as needed.

Proposed Schedule

Week
1 Course Overview (Instructor) Homework - Practice your
Introductions, Syllabus understanding of
important concepts
covered this week by
Required Readings: Chapter 1 & Chapter 2 answering the Practice
questions located at the
end of the chapters.

Written Assignments listed


below for each week.
Use the Library Guide link to start researching
articles and to: Discussion Questions listed
below for each week.
Find Books and E-Books: search the
library catalog, suggested subject
headings for books, and call number
ranges to browse for books; search
EBSCo e-book collection for e-books,
suggested subject terms for e-books

Find Articles: use the databases to find


articles from scholarly journals,
newspapers and magazines

Find Websites: websites for professional


associations and tips to searching the
web

APA Citation Help: tips on citing sources


in APA style

2 Homework
Required Reading: Chapters 3 & 4
Practice your
Recommended Reading: Use the Lib Guide to understanding of
help with research for your week 2 report important concepts
covered this week by

MSTM CISP 600 Syllabus 2016 - 2017 8


answering the Practice
questions located at end of
Use the Library Guide link to start researching chapters.
articles. Library Guides
http://libguides.davenport.edu/cis Written Assignments listed
below for each week.

Discussion Questions listed


below for each week.
Videos
Social Media

https://www.ted.com/talks/zeyn
ep_tufekci_how_the_internet_
has_made_social_change_ea
sy_to_organize_hard_to_win?
language=en#t-43998

Big Data
https://www.youtube.com/watc
h?v=CNoi-XqwJnA

3 Homework
Written Assignments listed
Required Reading: Chapter 5 & Chapter 6 below for each week.

Discussion Questions listed


below for each week.
Recommended Reading: Videos
Collaboration
http://www.ted.com/talks/eric_
whitacre_virtual_choir_live#t-
675356

Digital marketing
https://www.youtube.com/watc
h?
v=LnQcCgS7aPQ&lr=1&featur
e=mhee

http://www.launchdigitalmarket
ing.com/ted-talks/greatest-ted-
talk-ever-sold/

4 Homework -

MSTM CISP 600 Syllabus 2016 - 2017 9


Required Reading: Chapter 7
Practice your
understanding of
important concepts
covered this week by
completing the Practice
questions for chapter 7 in
the textbook reading
selected articles and books
from the library guide.

Written Assignments listed


below for each week.

Discussion Questions listed


below for each week.
Videos Artificial
Intelligence
https://www.ted.com/playli
sts/310/talks_on_artificial_i
ntelligen

5 Homework -
Written Assignments listed
below for each week.
Required Reading: Chapter 8
Discussion Questions listed
below for each week
Videos
Project Management
http://www.brightpod.com/blog/
6-must-watch-ted-talks-
project-planning-team-
management/

Learning from failure


https://www.youtube.com/watc
h?v=IDixuVrDABY

Scrum
https://www.scruminc.com/jeffs
-tedx-talk/

6 Homework -

MSTM CISP 600 Syllabus 2016 - 2017 10


Required Reading: Chapter 9
Written Assignments listed
below for each week.

Discussion Questions listed


below for each week.
Videos
http://www.ted.com/talks/james_l
yne_everyday_cybercrime_and_
what_you_can_do_about_it

Social Media
http://www.ted.com/talks/marc_k
ushner_why_the_buildings_of_th
e_future_will_be_shaped_by_you

http://www.ted.com/talks/jamie_b
artlett_how_the_mysterious_dark
_net_is_going_mainstream

7 Written Assignments listed


below for each week.
Team Report & Presentation

Team Evaluations

Final Exam

Participation:

1. Participation is required every week for this class. The professor will
post two discussion questions on weeks 1 to 6. Participation in class is
required for full credit.

2. Each answer to original questions must be at least 150 words in length


with a minimum of 2 references.

MSTM CISP 600 Syllabus 2016 - 2017 11


3. To get full credit for discussions, graduate students must participate in
class discussion with substantial comments each week as peer
responses. Failure to participate in class will result is loss of points.

4. Each week there are 30 discussion and participation points.

5. Discussion questions must be cited and referenced.


6. Comprehensive forum topic response contributions will be critically
graded on the thought quality of the response, work effort, research,
APA format, and analysis.

Late Assignment Penalty:

Late assignments will be assessed a 10% point penalty per day (or
fraction of a day). Any assignment more than seven (7) days late will
automatically be scored as a zero (0). Week #7 assignments cannot be
accepted late due to DUO final grade submission requirements.

Weekly Assignments:

Files are posted in the weekly materials area for grading of assignments
listed below.

Week 1 Case Study 1

Files for grading:


Case 1 Study rubric
Sample APA Paper

Chapter 2 Case 1 p. 123. Write a 1200 word report answering the questions
below. The paper must be in report format and APA compliant. Please see
specific rubric attached to guide the answers to the Case 1 (See attached
rubric and sample APA format report).

Case 1 Questions to guide the report for discussion:

1. What troubles did Kaiser run into when it first tried to implement the
EHR system? Is Kaisers experience typical of leading-edge companies?
If so, how?
2. Researchers associated with Kaiser Permanente have used the patient
record database to make numerous worthwhile discoveries in the areas
of preventing whooping cough, determining the correlation between
HPV vaccination and sexual activity in young girls, improving methods
of cancer detection, avoiding blood clots in women using birth control
pills, and lowering cholesterol. Do you think that access to this

MSTM CISP 600 Syllabus 2016 - 2017 12


valuable data should be granted to researchers not associated with
Kaiser Permanente? Should researchers be charged a fee to access this
data to help offset the ongoing cost of upgrading the system?
3. What strategic advantage does Kaiser gain from its EHR system?
4. What do you think are the greatest benefits of the HealthConnect
system for Kaiser Permanente subscribers? Can you identify any
potential risks or ethical issues associated with the use of this system
for Kaiser healthcare plan subscribers? How would you answer these
questions from the perspective of a physician or nurse?

Week 2 Individual Assignment

Files for grading:


Assignment 2 Rubric posted to classroom and noted below.

Using 1200 words and APA format:

Using the Internet, find out information about two current data mining
projects being conducted by either a corporation or the government.
Determine the possible benefits that these projects offer.
Find out if there are any criticisms of these projects, such as privacy
concerns.
Summarize findings in a report.

Week 3 Individual Assignment

Files for grading:


Assignment 3 Rubric posted to classroom and noted below.

Individual Assignment:
Using 1500 words and APA format:
1. Discuss telecommunications and distributed connectivity systems as
used by local and global teams.
2. Cover the basic concepts related to networks and telecommunications,
such as components of the network, network structure, local
organization and types of networks depending on the geographical
area that they will cover.
3. Discuss the impact of telecommunications in todays businesses and in
team performance and collaboration.

Week 4 Individual Assignment

Files for grading and assignment:


Week 4 Assignment Rubric posted to classroom and noted below

MSTM CISP 600 Syllabus 2016 - 2017 13


1. Conduct a CNET style review (www.cnet.com) of a major Web tool
supporting team performance.
2. Write a 3 5 content page minimum paper review researching and
applying CNET format.
3. Be careful not to use an existing CNET review without proper citation.

Week 5 Individual Assignment

Files for grading:


Week 5 Individual Assignment Rubric posted to classroom and noted
below

Using 1500 words and APA format:


1. Describe business requirement analysis methods
2. Describe at least three programming frameworks as used by
development software teams.
3. Discuss changes in businesses and technology making it more complex
for software development teams to determine and satisfy user
requirements.

Week 6 Case 2

Files for grading:


Case Study 2 rubric posted in classroom and noted below.
Sample APA Paper

Chapter 8 Case 1 p. 427. Write a 1200 word report answering the questions
below. The paper must be in report format and APA compliant. Please see
specific rubric attached to guide the answers to the Case 1 (See attached
rubric and sample APA format report).

Case 1 Questions to guide the report for discussion:

1. What error did the Missile Defense Agency make in the development of
the GMD system?
2. How do the factors that pushed the agency to release the GMD
compare to those that rush the development of business software?
3. What steps can businesses take to ensure that engineers report all
potential problems that arise during development?
4. What steps can IT professionals take to make business managers
aware of the importance of following the complete systems
development process?

Week 7 Team Report

MSTM CISP 600 Syllabus 2016 - 2017 14


This is a team project. Project teams will be assigned by the instructor on Week 2.
The team project includes a research paper and team presentation (option either to
do a live session in collaborate to present powerpoint presentation). The project will
also include a team contract, team evaluation, and an individual member
evaluation. The Team Contract is due on Week 3, day 7. All teams must submit a
team contract. The Team Paper and Presentation are due by Day 5 of Week
7. Late submissions will not be accepted.

Project Scenario:

Consider organizations such as Amazon.com, Target, and Wal-Mart as implementers


of information systems that have revolutionized their respective industries. All of
these organizations have used information systems to change their organizations,
industries, and the societies in which they operate. Consider yourself working at a
strategic level as part of a project team in an organization and with the task to
integrate the information system in the company. As a project team, your goal is to
get the competitive advantage that companies such as Target, Amazon.com or Wal-
Mart have accomplished. You are to implement an ERP system for the
company. Review ERP systems in the market http://www.top10erp.org/

Assignment Requirements:

Create a 2000-word plan for integrating your organization's information systems.


Students must address all of these areas in the research paper:

Determine and discuss the needs of your organization to meet the


competitive advantage as researched for any of the companies noted above
Discuss the ERP systems the best fits the needs of your organization based
on your research from the Top 10 ERP org. website
Discuss system analysis to include:
o How the integration can be implemented
o Discuss different approaches in implementation and discuss the
advantages and disadvantages to using these approaches
o Discuss the constraints and challenges to implementation
o Discuss the build versus buy, and costs associated with either
option.

Course Grade Determination

MSTM CISP 600 Syllabus 2016 - 2017 15


Assignments Numb Point Value Total Points
er

Discussion Boards 6 30 180

Written Assignments 6 70 420

Final Paper and 1 100 100


Presentation

Journals 5 20 100

Final Exam 1 200 200

Total Points 1000

The main determinants of the final grade are the Discussion Questions and
Peer Responses, the written assignments, journals, and the Final Exam.
Although points are assigned to all assignments, these three assessments
will be given the most scrutiny by the instructor. Expectations include the
following:

Graduate level writing

Original writing or citations for all non-original work

APA paper, references, and citations format

Detailed Assignment Description

A. Case Studies and Reports

There are 8 written assignments for this class. 4 Individual assignments


and 4 team assignments. The team assignments entails two case studies
and a Report and presentation covering a software implementation. See
Case Study and Reports section of this document. This section also
includes the grading rubic.

B. Final Exam

Total Points: 200 points.

MSTM CISP 600 Syllabus 2016 - 2017 16


The quizzes, midterm and final are standardized tests across the
university. We use the results of these tests for accreditation purposes. It
is essential that each of the students take the test under the same
conditions (time, open book, etc). While you may not feel like you have
enough time, it is required to limit the time to ensure that student do not
simply look up each answer. If you plan to do the test closed book, you
may still have time to look up a couple of answers. If you look up each
answer as you go, you will not have enough time. The course structure is
build around a difficult test.

C. Journals This is worth 100 points total. Journal submissions are


required for Weeks 2 through 6 for a point value of 20 points each. APA,
grammar, and spelling will count toward grade. A minimum of 2 paragraghs
is required in summarizing key points learned during the week.

D. BB Discussion Questions

Discussion Question/ Participation:

The discussion question postings will be listed in the discussion board each
week. You must answer both discussion questions and participate in class.
Students answers should be thoughtful yet concise and to the heart of the
matter. Students need to explain why they are answering the way they are.
Your original post should be 2 3 paragraphs and demonstrate outside
research on the topic. Responses should be in-depth and represent
additional research on the topic. A minimum of 2 references is required for
the initial DQ response. APA compliance, grammar, and spelling will count
as part of the grading.
Discussion Questions

Week 1

DQ1: Organizational Goals Alignment to IS


What steps would you take to align the IS functions of an organization
with its organizations goals?

DQ2: Strategic Planning


Should technology drive an organization's strategic planning or should
strategic planning drive an organization's technology adoption plans?

MSTM CISP 600 Syllabus 2016 - 2017 17


Week 2

DQ1: Personal Productivity Software


Describe three personal productivity software packages you are likely to
use the most. What personal productivity software packages would you
select for your use?

DQ2: Various Types of Computing


Briefly explain the difference between parallel computing, grid computing,
and cloud computing.

Week 3

DQ1: Data Mining


Discuss some of the ways in which data mining can help a company
generate more business.

DQ2: Database Design


What are some potential problems of poor database design?

Week 4

DQ1: Web Page Attributes


What factors contribute to a good Web page?

DQ2: Internet Applications


Describe your top three Internet applications in terms of usefulness or
usage

Week 5

DQ1: Transaction Processing Systems


Discuss why transaction processing systems cannot have downtime.

DQ2: Student use of Transaction Processing Systems


Discuss the various transaction processing systems that are used by
students on a daily basis.

Week 6

DQ1: Decision Support Systems


Describe the various uses of DSSs.

DQ2: Executive Support Systems

MSTM CISP 600 Syllabus 2016 - 2017 18


Discuss why it is important for executive support systems to provide
support for decision making in situations that involve a high degree of
uncertainty.

Week 7

No questions.

MSTM CISP 600 Syllabus 2016 - 2017 19


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Team Contract

To prepare you for teamwork in the business world, you will be assigned to a
project team. Your team will work together to complete the team project
required in CISP 600. Submit to your instructor a completed contract with all
team member signatures.
Rationale
To accelerate a teams development, a team contract is generated to
establish procedures and roles in order to move the team more quickly into
the performing stage. This process of generating a team contract can
actually help jump-start a group's collaborative efforts by immediately
focusing the team members on a definite task. The group members must
communicate and negotiate in order to identify the quality of work they all
wish to achieve, and the level of group participation and individual
accountability they all feel comfortable with.
Successful team performance depends on personal individual accountability.
In a team environment, individuals are usually effectively motivated to
maximize their own rewards and minimize their own costs. However,
conflicts can arise when individualistic motives or behaviors disrupt team-
oriented goals. For example, conflict can stem from an unequal division of
work. "Free riding" (i.e. slacking) occurs most frequently when individual
contributions are combined into a single product or performance, and
individual effort is perceived as unequal. At this point, some individual team
members may take on extra responsibilities while other team members may
reduce their own efforts or withdraw from the team completely. These
behaviors may engender anger, frustration, or isolationresulting in a
dysfunctional team and poor quality of work. However, with a well-
formulated team contract, such obstacles can usually be avoided.
Team Contract Assignment
Your team contract template is divided into three major sections:

1. establishing team procedures


2. reviewing team expectations
3. assignment of tasks and deadlines

Since the basic purpose of this team contract is to accelerate your team's
development, to increase individual accountability for team tasks, and to
reduce the possibility for team conflict, make your contract as specific as
possible: (a) specify each task as detailed as possible, (b) specify each step
in a procedure or process as detailed as possible, (c) specify the exact
person(s) responsible for each specific task, and (d) specify the exact time
for completion or submission of each task. The more specifically you

MSTM CISP 600 Syllabus 2016 - 2017 27


describe your team expectations, roles, and procedures, the greater chance
you have for a successful team experience.
Use the Team Contract template to discuss and finalize your team roles,
procedures, and standards. Complete, sign, and submit a copy of the
finalized contract to your instructor by the deadline noted in the Course
Schedule.
Team Difficulties
Once your team contract has been developed, your team is ready to begin
work on collaborative assignments. However, you may soon find that your
team is not working as well as you had hoped. This is normal but needs to
be attended to immediately. Perhaps your team is simply not following the
established contract procedures or roles as strictly as you should be, or
perhaps you need to change some of the procedures or roles as outlined in
your contract. Call a team meeting immediately to discuss and resolve the
challenges your team is facing; do not delay. Most importantly, be sure to
communicate (openly) with the member(s) who are perceived as not
adhering to the team contract
Team members who do not meet their deadlines risk the possibility that
other team members will complete their tasks. In cases such as this, the
offending team member assumes full responsibility for the individual loss of
team project points and reduced peer evaluation points.
Uneven completion of work or unacceptable work quality should be reflected
in the Peer Evaluation. A negative rating trend by other team members will
adversely affect the project grade of the offending member. A student will
be unable to pass the course without an acceptable grade on this group
assignment.
Team members removed (fired) by their team members for not adhering to
team procedures and task assignments assume full responsibility for
completing the assignment individually. With instructor approval members
fired from their groups can form a group and receive a new assignment.

The project requirements will not be altered as a result of member removal


or non-responsiveness. Consequently, remaining team members would be
required to complete all sections of the project. Therefore, it is in the
interest of the team to establish a working relationship that fosters mutual
accountability and support.

MSTM CISP 600 Syllabus 2016 - 2017 28


TEAM CONTRACT
CISP 510/600
20xx

Company Name ______________________

Team Members:

1) _______________________________

2) _______________________________

3) _______________________________

4) _______________________________
Team Procedures (with team consensus, complete the sections below)
1. Will there be regularly scheduled team communication? If so, identify
the dates/times:

2. Preferred method of communication (e.g., individual e-mails, ,


Blackboard Discussion, telephone calls,) in order to inform each other of
team meetings, announcement, updates, reminders, problems:

3. When inquiries are made by members what will the expected turn-
around time be for responses from team-members

4. Identify what if any, time extensions will be given to team members


who do not meet their task due datesAlso identify at what point other
team members will accept the additional task responsibilities from the
offending team member, thereby, effectively REMOVING the member from
the team

5. Decision-making policy (by consensus? by majority vote?):

Team Expectations (review and discuss)

Expectations: Team based work assignments provide students with the


opportunity to learn methods of collaboration to complete projects;
interacting in much the same way as the work environments. Therefore,
team members must take very seriously, their individual role and
contribution to their teams success.

RESPONSIVENESS: Each member is expected to participate in


agreed upon group discussion/collaboration meetings (includes
returning e-mails/phone calls promptly).

MSTM CISP 600 Syllabus 2016 - 2017 29


TIMELINESS: Each member is expected to complete their
assigned tasks by the dates set by the group.
QUALITY/QUANTITY: Each member is expected to submit work in
the quantity and quality expected of a senior-level course.
Member final submissions requiring significant re-writes should be
copied by team members and submitted with peer evaluations.
The instructor may reduce the students points based on the
seriousness of the lack of quantity or quality.
COOPERATION: Each member is expected to adhere to the
decisions of the majority.
ACCOUNTABILITY: Members MUST make the instructor aware of
members who are not adhering to the expectations.
UNDERSTANDING: Any questions concerning the group work
expectations and point system must be discussed with the
instructor PRIOR TO THE SUBMISSION OF PEER EVALUATIONS.
ACCOUNTABILITY: Under no circumstances will a student be
able to pass this course without being an active contributor in this
assessment assignment since this project represents the final
assessment of course learning outcomes.
ACCOUNTABILITY: At the conclusion of the assessment
assignment each member of the team will complete a peer
member evaluation. Any member evaluation exhibiting a higher
or lower trend than other member ratings MAY RESULT IN THAT
MEMBER RECEIVING EITHER MORE OR LESS OF THE TOTAL
POSSIBLE POINTS EARNED ON THE ASSESSEMNT. This is in
additional to the separate points awarded via the PEER
EVALUATION process.

Consequences for Failing to Follow Procedures and Fulfill


Expectations

The consequences for failing to fulfill expectations can range from a low
point score on the averaged Peer Evaluations up to and including removal
(firing) from the team.
Poor Peer Evaluation ratings
Removal from the Team
A reduced grade on the team project for the offending member

Task Assignment
During the first team meeting members should decide on individual
assignments. While the task list below identifies the various sections of the
project assignment, the team may elect to divide the work in whatever
manner the majority chooses. Simply reformat and submit. [Type a quote from the
document or the summary of an
interesting point. You can
position the text box anywhere
MSTM CISP 600 Syllabus 2016 - 2017 in the document.30 Use the Text
Box Tools tab to change the
formatting of the pull quote text
box.]
Task Assignment Member Draft due
Final due

************************************************************************

a) I participated in formulating the procedures and task assignments as


stated in this contract.
b) I understand that I am obligated to abide by these terms and conditions.
c) I understand that if I do not abide by these terms and conditions, I will
suffer the consequences as stated in this contract.
d) I understand that the Required Assessment project MUST be completed
and submitted by the deadline. I further understand that members are
expected to reassign tasks not completed by the originally assigned
members to ensure that all the project components are submitted.
e) I understand that the project MUST be submitted in its entirety.

1) ___________________________________________________date_________________

2) ___________________________________________________date_________________

3) ___________________________________________________date_________________

4) ___________________________________________________date_________________

5)
________________________________________________________date_________________

MSTM CISP 600 Syllabus 2016 - 2017 31


MSTM CISP 600 Syllabus 2016 - 2017 32
I. SPECIFIC ONLINE / WEB BASED REQUIREMENTS (such as eBooks,
simulations, homework management system, etc.)

College of Technology - Social Networking Sites

Like us on Facebook
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Connect with us on LinkedIn: Davenport University College of


Technology
http://www.linkedin.com/groups?home=&gid=4252985&trk=anet_ug_hm

MSTM CISP 600 Syllabus 2016 - 2017 33