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_________________________________________________________
335 Water Street Pemberville, OH
43450
fondini@hotmail.com 419-280-8256 / 419-
806-2716
Over 26 years experience in automotive quality, with a strong background in new model launch,
and customer service.
Meticulous professional with proven track record of advancing employers goals by (1) applying
organization and communication skills, (2) maintaining detailed records, (3) picking up new
technical skills quickly, (4) adeptly using the Internet, Microsoft programs (Excel, Word and
Power Point) and other job-specific computerized systems, and (5) communicating sensitive
information with tact.
Data Entry Knowledge/Computer Use: Maintained all customer documents and records.
Assisted with the initiation of Plex an ERP cloud based system. Proficient user of Microsoft
Office, Internet and search engines. Used Catia and Spinfire to create PPAP documents.
Business-based Problem-solving: Handled difficult customers with tact and courtesy while
solving their issues promptly and accurately. Created and controlled customer concern data
base. Trained all new employees on basic over view of quality and how important it is.
EDUCATION
International Material Data System Training, Tetra Tech, Inc.Ann Arbor MI, 2013
True colours personal training, VehtekBowling Green OH, 2011
32 hour mig weld certification, Magna Bowling Green KY, 2009
Management process workshop, Vehtek Bowling Green OH, 2009
Honda change point control, Honda Marysville OH, 2009
Honda FMEA/PQCT training, Honda Marysville OH, 2009
Honda Supplier quality manual training, Honda Marysville OH, 2009
Ergonomics in engineering design training, Magna Northwood OH, 2008
Actify spinfire cad program training, Vehtek Bowling Green OH, 2007
Chrysler error and mistake proofing, FMEA training, Chrysler Auburn Hills MI, 2007
Ford GPDS D&R Engineers immersion training, Ford Dearborn MI, 2006
Powerway V3, Chrysler PSO & NCT training Chrysler Auburn Hills MI, 2006
RABQSA ISO/TS Supplier Auditor Certification AIAG Southfield MI, 2005
EDUCATION
PROFESSIONAL EXPERIENCE