3 HiPath

HiPath systems Buliding
the right Voice/UC solution
Nikola Knezevic, B.Sc.E.E.

Head of Technical Support and Service Department
SOCP Consultant OpenScape Voice

SOCA Service OpenScape Voice
CCNP, CCNA Voice
Copyright
Copyright Siemens Enterprise Communications KG
GmbH & Co. 2009. Allrights
2009. All rights reserved.
reserved.
December 09 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
Page 1 Siemens Enterprise Communications
Welcome HO ME
HiPath OpenOffice ME: The SMB Unified Communications Appliance
Open up your office to a new way of working
Copyright 2009. All rights reserved.

December 09
Openscape Office UC Portal
Complete control even from Microsoft Outlook!
myPortal
Access to your mobile phone,

email, IM, contacts, desk phone,
visible voicemail, and fax

December 09
What Works on HOOME?
Key OpenScape Office Capabilities
For more detail on each of the items below, please see the OpenScape Office Presentation
Integrated Presence
Mobility: Office Roamer, Road Warrior, Remote Worker, CallMe!
Conference Management
myPortal Outlook Plug-in
Dial from any Application
Directories
Favorites List / Internal IM
Visible Voicemail
Fax Box
Call Journal
One Number Service
Personal Notifications
Personal AutoAttendant
Screen Pop and Live Call Recording
myAttendant
NOTE: Some features require an additional license

December 09
Platform Overview
HiPath OpenOffice ME
Modular and Scalable System Unit

Rack mounted housing supporting the new TCA industrial standard, AMD Sempron CPU, 1GB
memory, 80 GB hard disk
Pure IP System
Native IP internal board-to-board via powerful Gigabit data bus backplane
Gateway Modules for All TDM Configurations
Individual Scalability
3 deployable slots for gateway modules per system box
Gigabit LAN
Powerful Internet access and uplink to customers IP infrastructure

December 09
Hardware Architecture: Gateway Modules
1 2 3
GME GMS GMT

1 primary rate ISDN trunk 4 basic rate ISDN ports 1 primary rate trunk port
port (E1) providing up to for connecting (T1) providing up
30 voice connections to to public network or to to 24 voice connections to
public networks ISDN subscribers public networks
(Not for USA) (e.g. ISDN modem or G4 (USA only)
fax)

December 09
Hardware Architecture: Gateway Modules
4 5 6
GMAL GMSA GMAA

8 analog subscriber ports for 4 basic rate ISDN ports 4 analog trunk ports for
connecting analog devices for connecting to connecting to public
(e.g. fax, door phone entry, public network or to ISDN network. 2 analog
phones, etc.) subscribers subscriber ports for
(e.g. ISDN modem or G4 connecting analog
fax) devices (e.g. fax, door
phone entry, phones, etc.)
4 analog subscriber ports
for connecting
analog devices (e.g. fax,
door phone entry,
phones, etc.)

December 09
Interfaces, Devices, and Functions
1 PRI - 4 BRI 4 analog 4-Gigabit Gigabit Gigabit USB

Interface Interfaces Interfaces LAN - Ports DMZ - Port WAN - Port Master/Slave
Optional Optional
Optional
Optional
Analog
Fax
Alternative OpenStage * LAN Switch Web Mgmt. Secure Firewall Hard disk
LAN / as back-up
Analog Intranet option
ISDN;
external
Internet /SIP
S0 ;internal Door unit Handset WLAN AP Client telephony
*HiPath OpenOffice ME supports optiPoint

December 09
Scale Up To 150 Users
Voice network up to 4 sites
1 unit system = 2 unit system = 3 unit system =

50 users 100 users 150 users
Each 19 unit contains a main board that can support up to 50 Users

6 hot pluggable peripheral boards options
Single system image managed by ONE web-based Interface
Connect multiple boxes with a patch cable (Max. 100m)
Voice network up to 4 sites. Separate management AND application of each system only.

December 09
Onsite Mobility for Voice and Data
An integrated wireless LAN (WLAN) solution
Supports WLAN standards (802.11 b/g up to 54 MBit)

Fast and secure roaming and handover for voice
connections
Up to 10 access points (AP) can be clustered
Robust quality of service (QoS)
Fast and easy deployment AP 2640
Fast and easy configuration
Integrates with HiPath OpenOffice ME Web-based
Management (WBM)
AP 2630

December 09
Your Unified Communications Package
Options for your business
1 Integrated Software 2 Hardware / Infrastructure 3 Phones

What do I want to do? What hardware do I need? What phones can I use?
OpenScape Office Options Platform Options Phone Options

myPortal HiPath OpenOffice ME OpenStage 10,15,20,40,60,80
Outlook Plug-in HiPath 3000 V8 optiPoint WL2 Professional
myAttendant optiClient and OpenScape PE
Contact Center* Mobility Infrastructure Options optiPoint 410 and 420
myAgent HiPath Wireless Access Points optiPoint 500
* Available on HiPath OpenOffice V2 HiPath Wireless Controller Gigaset Professional
HiPath Cordless (DECT) Analog
HiPath Cordless IP (IP DECT)

December 09
Fast F rward
HiPath 3000 V8: The Industry-leading SMB Communications Platform
Copyright Siemens Enterprise Communications 2007. All rights reserved.

HiPath 3000
Blending the Best Communication Technologies
Award-winning converged communications platform for small and mid-sized companies

Combines IP and TDM technologies
Delivers a complete, modern telephony feature set, plus advanced applications
Remarkable global installed base:
Over 500,000 systems
Over 12.5 million lines
Over 160 countries

December 09
HiPath 3000 V8
Whats new?
OpenScape Office Mobility Enhancements

True Unified Communications now Dual-mode WiFi-GSM device support with
available on HiPath 3000 automatic FMC roaming and SIP features
Integrated multimedia contact center Mobility Entry user limit increased to 100
solution for SMEs
Other Feature Improvements

Xpressions Compact New Capabilities
Support for video-capable SIP endpoints
Dial-in Conferencing
SIP enhancements: Call Forwarding, Message
Parallel ringing of mobile and Waiting Indication
desk phones
Open HTTP application interface and SDK
Enhanced Redial List (10 entries)
Missed Call indicator on Gigaset DECT handsets
Support of new OpenStage Devices
OpenStage 10
OpenStage 15

December 09
HiPath 3000 Family
Portfolio Overview
HiPath 3300/3350 HiPath 3500/3550 HiPath 3800
96 Phones 96 Phones
24 TDM Phones 72 TDM Phones
Wall-mounted 3350 available Wall-mounted 3550 available 500 Phones
Entry Voice Mail (EVM) Entry Voice Mail (EVM) 384 TDM Phones
Converged systems with full telephony feature set

Suite of applications for Mobility, Contact Centres, Unified Messaging
Standards support: Q.SIG, SIP, H.323, LDAP, SNMP, TAPI, Diffserv, 802.1p/Q
32 Systems in one network

December 09
HiPath 3000 in Networked Environments
HiPath 3000 is renowned for its functionality over multi-site

HiPath 5000
networks RSM
Real-time communications between multiple systems across IP networks
Users only see one inter-connected office!
HiPath 5000 Real-time Services Manager (RSM) delivers centralized
management for up to 32 HiPath 3000 systems
Single point of administration and centralized Fault Management
In Small Remote Site (SRS) mode, HiPath 3000 maintains
HiPath 4000
PSTN connectivity in the event of a line failure
IP Network
HiPath 3000 HiPath 3000

Network line
Management link (virtual)

December 09
Key Attributes of a HiPath 3000 Solution
HiPath 3000 enables your company

to utilize the latest communications
technologies and save costs!
Cutting-edge UC applications
Access to low-cost SIP-based Internet
voice and video communications
Advanced standards-based security
Mobility solutions that extend enterprise
communications anywhere
Centralized management tools that
simplify network administration

December 09
OpenScape Office
Open Interfaces
Xpressions Compact

December 09
OpenScape Office Capabilities
Cutting costs. Improving productivity.
Integrated Voice-supported Presence

Mobility (Office Roamer, Road Warrior, Remote Worker,
CallMe!)
Drag and Drop Conference Management (only on HiPath
OpenOffice ME)
myPortal for OutlookTM
OpenScape Office
UC SUITE Dial from any Application
Directories
Favorites List / Internal IM
Visible Voicemail
Some features require additional Fax Box
licenses or are only available on a
particular platform Call Journal
One Number Service
Personal Notifications
Personal AutoAttendant
Screen Pop and Live Call Recording
myAttendant
myAgent (Add-on Contact Center client) NEW!

December 09
HiPath 3000V8 and OpenScape Office
Solution Architecture
OpenScape Office
One SW package and Linux OS on two DVDs with Install Setup Routine
Standard PC server hardware is needed (not part of the delivery package)
Connected to HiPath 3000 via HG1500
Single-user administration - automatic import/synchronization with HiPath 3000 user data
Web-based user interface for administration of OpenScape Office
OpenScape Office
with standard HW
IP Network
HiPath 3000 V8
with HG1500
myPortal or OpenScape Office

myPortal Outlook toolbar supports both!
OpenStage optiPoint Analog

IP (HFA) TDM Phone

December 09
OpenScape Office Contact Center
myAgent
Inbound Multimedia Contact Center for distribution of voice,

fax and e-mail
Seamless integration with OpenScape Office
Skill-based routing and VIP support
Max. 64 concurrent agents, 50 groups/queues, 64 supervisors

December 09
OpenScape Office
Open Interfaces
Xpressions Compact

December 09
HiPath Xpressions Compact
Eliminate hidden communications costs!
Xpressions Compact is a hardware module for HiPath 3000 systems providing:

Advanced Integrated Voice Messaging (IVM)
Forwarding of voicemails within emails
Call Recording
Conferencing NEW!
FMC: One Number Service and Mobility Pro
Auto Attendant with customer greeting and name-dialing
Xpressions Compact can compliment OpenScape Office with Conferencing and FMC capabilities

December 09
HiPath Xpressions Compact Conferencing
Initiate conference calls from anywhere via the Internet
Speed up decision making

Conferencing from any phone, anywhere
Up to 18 conference channels can be used for
one or more conferences (Dial-In / Dial-Out)
Web interface for easy setup and monitoring
of conferences for the owner
Dial in into the 24x7 open conference room
with or without PIN

December 09
SIP Trunking
SIP Video

December 09
SIP Communications
Session Initiation Protocol (SIP) is the latest communications standard

HG1500 Gateway Card delivers SIP for HiPath 3000
Deploying SIP will bring your organization to the next level:
SIP trunking is efficient and more cost-effective than ISDN for connecting your PBX to
the public switched telephone network (PSTN)
Support the latest multimedia applications (eg. video), dual-mode phones, and
3rd-party devices
Home Office
WAN
HG1500
SIP Carrier
Network Branch Office
HiPath 3000
HiPath 3000

December 09
The Value of SIP Trunking
Connecting to the public network via ITSP-provided SIP trunks can save your
business money and improve flexibility:
Reduced operating costs through consolidation of voice/data trunk lines
Reduced operating costs through radically different tariff schemes
IP end-to-end, no need for local gateway devices
A single broadband connection can access 4 SIP providers in parallel, ensuring
flexibility and lower cost
Rapid provisioning of trunks to match fluctuating demand
Geographic independence of SIP trunk numbers
The HG1500 Gateway Card comes

with a free unlimited SIP Trunking
license as standard!

December 09
SIP Trunking
SIP Video

December 09
SIP Functionality for HiPath 3000
Experience SIP Video Communications Today!
Full end-to-end SIP video solution

for small and mid-sized businesses:
HiPath 3000 V8
HG1500 Gateway card for SIP
functionality
OpenScape Personal Edition PC
client software on a standard PC with
webcam

December 09
SIP Video Communications Over the Network
What can SIP video do for your company?

Maintain intimacy with customers, partners, and colleagues
Make faster decisions
Avoid errors due to miscommunication
Reduce travel costs Customer
IP Network
3rd-party SIP
video client
Company HQ
OpenScape Personal
HiPath 3000 Edition Client connected to
HiPath 3000 via SIP
Network line
SIP Video Session

December 09
Encryption
Authentication
Secure Remote Access

December 09
HiPath 3000 Security
Confidential Communications via Encryption
Communications can at times travel over public networks

Secure Endpoints
Encryption helps scramble information in a way that nobody
can understand except the person or device its intended for OpenStage
HFA range
HiPath 3000 provides the following encryption services:
Signaling Encryption with TLS/AES
optiPoint 410
Payload Encryption via SRTP economy plus
Per-subscriber based encryption standard
advance
optiPoint WL2
professional
LAN
optiPoint 420
economy plus
standard
advance
HiPath 3000
OpenScape
Signalling encryption Personal Edition
Payload encryption

December 09
Trusted Communications via Authentication
Devices must prove that they are authorized on the network

Secure Endpoints
Authentication provides a secure way of determining who is
authorized and who isnt OpenStage
HFA range
HiPath 3000 authenticates with the following:
Phone is authorized
PKI certificate authentication of IP phones
optiPoint 410
Plus PCs & clients attached to the phone economy plus
Secure device authentication with 802.1X multi-user standard
advance
optiPoint WL2
Phone logs on to professional
HiPath 3000 using
PKI built-in certificate LAN
HiPath 3000 confirms Server
validity of certificate optiPoint 420
with PKI Server economy plus
standard
advance
OpenScape
HiPath 3000 Personal Edition

December 09
Secure Remote Access via VPN
Many users are located remotely and must traverse the Internet
Secure Endpoints
in order to communicate on the corporate network
IPSec VPN uses authentication and encryption to ensure that OpenStage
HFA range
remote phones can communicate just like they were local
HG1500 has a built-in VPN concentrator to enable
secure remote access to HiPath 3000 optiPoint 410
economy plus
standard
advance
Phone calls between optiPoint WL2
HiPath 3000 remote user and local professional
and HG1500 users are now secure! LAN
optiPoint 420
economy plus
standard
Internet advance
Authentication Encrypted IPSec tunnel is
Server established with corporate OpenScape
network Personal Edition
Remote user with OpenScape Personal
Edition and VPN Client logs in

December 09
Fixed Mobile Convenience:

Mobility Entry

Xpressions Compact Mobiilty
DECT Solutions
WLAN Solutions

December 09
Fixed Mobile Convenience
Mobility Entry
One Number Service Incoming call to

One Number
No need to issue mobile and home
numbers
PSTN GSM
Mobility Entry:
Office features on your cell phone to
improve productivity
Call handover: active Mobility Entry calls
can be picked up on the deskphone Main Office
Dual-Mode:
Intelligent switching between WiFi and
Cellular networks keeps mobile bills down HiPath
3000
Allows you to dial your cell phone contacts
through the HiPath when you are connected Wi-Fi
via Wi-Fi for lower mobile charges

December 09

Mobility Entry
Fixed Mobile
Convenience:
Xpressions Compact Mobility
Mobiilty
DECT Solutions
WLAN Solutions

December 09
Fixed Mobile Convenience
Xpressions Compact Mobility
Activation of features during a call (Hold,

Toggle, Conference, Transfer)
PSTN GSM
Voice-guided user interface from
Xpressions Compact
Activation of features in idle state (internal
call, call diversion, DND, call back,
selection of alternative call targets)
Voice confirmation of command input
GSM voice mailbox now redundant
Single Xpressions mailbox including
Mobile Phone
Message Waiting Indicator reduces time HiPath 3500 with
Xpressions Compact
spent managing messages
Fixed Phone

December 09

Mobility Entry

DECT Solutions
WLAN Solutions

December 09
Onsite Mobility for Voice
DECT Solutions featuring HiPath Cordless
Well established technology providing reliable, cost-

effective mobile voice for campuses HiPath Cordless
Crystal-clear digital speech quality, easy deployment, and
long battery life
On-screen menu system for features like Hold,
Conference reduce the need for training
Coverage designed for both indoors and outdoors
ensuring that staff are reachable anywhere on campus
Ideal for harsh environments: warehouses, factories,
outdoors, etc.
Intrinsically Safe option for hazardous environments
For smaller installations, DECT base stations can be
directly connected to the HiPath 3000

December 09

Mobility Entry

DECT Solutions
WLAN Solutions

December 09
Onsite Mobility for Voice and Data
WLAN Solutions featuring HiPath Wireless
Supports WLAN standards (802.11 b/g up to 54 MBit)

Fast and secure roaming and handover for voice connections
Robust quality of service (QoS) for VoWLAN
Fast and easy deployment
Fast and easy configuration
HiPath Wireless HiPath Wireless Access WLAN Clients

Controller and Manager Points

December 09
Devices and Clients
Comprehensive Portfolio for all HiPath Platforms
Desktop Phones WLAN / Cordless Phones Soft Clients
Gigaset
OpenStage professional
OpenScape Personal Edition

optiPoint optiPoint WL2
Exceptional quality, industry- Feature-rich mobile voice Crystal-clear voice and video
leading feature-set and design communications for the PC

December 09
Crystal-clear Voice and Video on Your PC
Take your phone wherever you go!

PC-based IP communications client
SIP and HFA versions available
SIP video telephony
LDAP corporate directory and call list integration
Voice compression: G.711, G.723, G.729
Quality of Service (802.1p)

December 09
optiClient Attendant V8 for HiPath 3000
PC-based Attendant Console
Essential switching functions

Waiting call, Active call details, Parked calls
Use of following telephone books
Outlook (visible organizer)
Open LDAP
Lotus Notes
HiPath 3000 internal telephone book
Shared calendars visible via MS
Outlook/Exchange
Busy Lamp Field
Status: Free, Busy, Called, Forwarded
Operator-customized monitoring of up to 300 BLFs
Also provides centralized operator support
in networked voice environments

December 09
HiPath 4000
Medium and Large Enterprise Solutions
Copyright
reserved.
HiPath 4000 Overview
Solution for Medium to Very Large Enterprises
HiPath 4000 Remote IP Access Point
Host System
cPCI Common
Control Server
AP 3700 IP
WAN (IP)
AP 3700 IP
Distributed Real-Time IP Architecture
LAN-Based or TDM Communications
Hardened Operating System
AP 3700 IP Hacker- and Virus-Resistant
IP Access Points Reside at Host and
Remote Sites
Applications 19" Rack-Mounted cPCI Form Factor or
30" Form Factor for Legacy Customers
Industry-Leading Resiliency

December 09
HiPath IP Distributed Architecture
True IP System with Payload Switching
IP Distributed Architecture Branch Office

Centralized Applications and Administration
Branch / Regional Office or Campus Solution
Single System Image with Full Survivability
Replace Select Key Systems and Small PBXs AP 3700 IP
IP Interworking with Smaller Systems
Headquarters
Call Setup
Voice Payload Traffic WAN Branch Office
HiPath 4000 AP 3700 IP

December 09
Scalability
HiPath 4000 Overview
IP Access Points (APs) Networked
~100,000 Users
HiPath 4000
216 Ports in 19" Redundant
or ~12,000 IP / TDM Users
384 Ports in 30" LAN / WAN
HiPath 4000
Non-Redundant
Survivable Access Points Available in 19" Critical Service Delivery

Rack-Mount or Floor-Mount Versions Over LAN / WAN
cPCI-Based Servers Site Connectivity
120 Connections per Each Integrated IP Gateway Diagnostics
Service Level Performance
Complete Large System Telephony Features Monitoring
Supports IP, TDM Telephones and Soft Clients Quality of Service (QoS)
Support for Legacy Applications, Networking Survivability
and optiset E Telephones Management

December 09
Degraded Performance (QoS)
Alternate Network Routing
IP Network Failure at Host Location:
Signaling Is Routed via Alternate Network Branch Office
Payload Continues Over IP Networks
No End-User Disruption
AP 3700 IP
PSTN
Headquarters
Call Setup
Voice Payload Traffic
WAN Branch Office
Applications AP 3700 IP
HiPath 4000

December 09
Degraded Performance (QoS)
Alternate Network Routing
IP Network Failure at Host and Remote Location:
Signaling Is Routed via Alternate Network Branch Office
Payload Is Routed via Alternate Network
AP 3700 IP
PSTN
Headquarters
Call Setup
Voice Payload Traffic
WAN Branch Office
Applications AP 3700 IP
HiPath 4000

December 09
Failure (Component-Level)
IP Line Gateway Standby Support for IP Devices
HG 3500 Gateways Supported on Host and All APs Branch Office 1

Switchover to Standby IP Line Gateway Card in Case of
Failure at Host
Supported in Either as 1:1 or 1:Many Configurations
IP Telephones Can Also Switch Over to IP Line Gateway
Card at Remote Site AP 3700 IP
Headquarters
WAN Branch Office 2
HiPath 4000
Home HiPath 4000

December 09
Failure (Component-Level)
IP Trunking Gateway Load-Sharing
HG 3500 Gateways Supported on All APs Branch Office 1

Switch Over to Alternate Trunking Gateway in Case of
Failure Supported in Either Host or Remote Site
Takes Advantage of Least Cost Routing (LCR) /
Alternate Trunk Groups
Seamless Transparency without Disruption to
End-User (Calls in Progress, Remain in Progress) AP 3700 IP
Headquarters
WAN Branch Office 2
HiPath 4000
Home HiPath 4000

December 09
Disaster (System-Level)
Access Point Emergency Survivable Processor
AP 3700 IP:
Local Survivability Processor (DSCXL) Optional on Each AP 3700 IP
Processor Is Capable of Driving Complete HiPath Network
40 Distributed IP Access Points Branch Office
Full-Featured n+2 Redundancy
Processor
Headquarters AP 3700 IP
Call Setup
Voice Payload Traffic WAN
Branch Office
AP 3700 IP

December 09
Disaster (System and Network-Wide)
Access Point Emergency Survivable Processor
AP 3700 IP:
Local Survivability Processor (DSCXL) Optional on Each AP 3700 IP
Processor Is Capable of Driving Complete HiPath Network
40 Distributed IP Access Points Branch Office 1
Full-Featured n+2 Redundancy
Each Access Point Can Be Survivable on Its Own Processor
Fallback to PSTN via Local Trunking
Headquarters AP 3700 IP
Call Setup
Voice Payload Traffic WAN
Processor Office 2
PSTN
AP 3700 IP

December 09
Securing VoIP
End-to-End Secure Communications
End-to-End Secure Communications Secure Endpoints

Packets Encrypted via Standards OpenStage
Payload Encryption via Secure Real-Time Protocol (SRTP) optiPoint 410
economy plus
Advanced Encryption Standard (AES) Implementation standard
H.235 for Signaling Authentication in H.323 Environments advance
optiPoint 420
Both Devices Must Support Encryption for Security economy plus
standard
Deployment Service (DLS) Pushes Configuration advance
to All Supported IP Endpoints
optiClient 130
LAN
optiPoint WL2
professional
HiPath CAP
DLS Media Streaming
HiPath 4000

December 09
Mobility
Serving Mobile Workers with Parallel Ringing
One Number Service (ONS) Master
optiPoint/OpenStage Telephone
One Number Service (ONS) Members
Cellular Telephone (e.g., GSM) + 2 Internal Devices
Features Alternate
ONS Members
Network
Call Waiting, Call Forwarding, etc.
LAN
ONS Supporting Mobility and

Master Decreasing Risk of Toll Fraud
HiPath 4000

December 09
Mobility
Mobile IP for Multi-Location Office Employees
Support for User Mobility Branch Office 1

Allows Desk-Sharing
Login from Any IP Phone
Login Network-Wide
Identical Functions, Features and User Interface
AP 3700 IP
Headquarters
WAN Branch Office 2
HiPath 4000
primary
telephone AP 3700 IP

December 09
HiPath 4000 V5
Whats new in V5?
CopyrightCopyright
Siemens Siemens Enterprise Communications
Enterprise GmbH & Co. KG
Communications 2008. All
2007. Allrights reserved.
rights reserved.
Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
HiPath 4000 V5 - Feature Overview
Whats New
HiPath 4000 SoftGate and Video Integration
IPDA Signaling and Payload Separation
Unified Communications with OpenScape Xpressions V6
Open Interface Enhancements

New Features for native SIP Trunking / SIP Service Provider like Call Transfer
New Features for HiPath MobileConnect or other SIP Subscribers like e.g. Name Display
CSTA Monitoring of HiPath MobileConnect Devices / SIP Subscribers
New endpoints

December 09
New HiPath 4000 SoftGate Application
Software application
Full HiPath Feature Access for IP endpoints
IPDA functionality
Standard SUSE Linux (SLES10) as OS
SIP connectivity for trunking and subscriber
SIP service provider connectivity
HiPath 4000 IPDA survivability options
Mobility with DECT over IP solution or WLAN devices
Unified management suite with HiPath 4000 Assistant/
Manager
Harmonized integration in existing HiPath 4000 networks
Video integration with OpenScape Video
Support of new SIP Media Gateways for a/b and S0-
Interfaces

December 09
HiPath 4000 SoftGate Topology
Headquarter SIP Service

Provider
HiPath 4000 Branch
Business Applications
(VM, UM, UC, Call FMC /
Center,...) VoWLAN
Router
LAN I and C
LAN SIP & HFA Phones
Infrastructure
Peer-to-Peer Video
Conferencing AP3700
Voice Soft Phone
Digital, SIP & HiPath 4000

HFA Phones FMC / SoftGate
VoWLAN PSTN
Peer-to-Peer Video
Conferencing

December 09
HiPath 4000 SoftGate Benefits
Customer Value
Lower capital cost (CAPEX) for IP branch solutions
Lower operational costs management, support, PSTN connectivity
Easy add/move/changes
More effective communication with peer-to-peer video conferencing
Uniform user experience
Feature-rich survivability options
Improved IT Integration
GREENER IT telephony
Investment Protection

December 09
HiPath 4000 SoftGate IP Branch Scenario
PSTN Access with Mediatrix 44xx Digital Gateway
HFA / SIP
Subscriber
SoftGate DECT over IP

IP Branch
Mediatrix 44xx
(1-4 S0-Interface)
IP CO / PSTN
Subscriber
Mediatrix 41xx
a/b
HiPath 4000 V5
FAX
Mediatrix 41xx Series VoIP Access Points:

4104 4 ports
4108 8 ports
4116 16 ports
4124 24 ports

December 09
HiPath 4000 SoftGate IP Branch Survivability
Signaling-Survivability
IP-Branch
ISDN PSTN ISDN HFA / SIP
Teilnehmer
S2
S0
DECT over IP
Mediatrix 44xx
(1-4 S0-Interface)
CO / PSTN
ISDN-
Modem
Mediatrix 41xx
a/b
Headquarter FAX
IP Mediatrix 41xx Series VoIP

Access Points:
4104 4 ports
4108 8 ports
4116 16 ports
HiPath 4000 V5
SoftGate 4124 24 ports
Application server

December 09
HiPath 4000 V5 Integration of Video
Endpoints with SoftGate
This means
Peer-to-Peer Video Communications with SIP-
based video endpoints
Integration of SIP-based Video Endpoints -
OpenScape VHD100, VHD400 and VHD600
enabling high definition video and audio
Multipoint conferences possible with OpenScape
VHD 400 and VHD 600
OpenScape Video
Customer Value
HD Video Collaboration reduces business Improved collaboration and productivity
travel costs
High user satisfaction during video
conferences

December 09
Unified Video Conferencing for Everyone
From any Endpoint
From the HD Video meeting Room From any mobile phone (voice)
From the Voice only meeting Room

Desktop client
One Numbering Plan

One Directory
From the HD Video Exec Desktop From any Voice desktop device

December 09
HiPath 4000 V5 - IPDA
Signaling and Payload Separation
This means
IPDA Signaling and Payload Separation can be used as
- emergency routing, if WAN Link is down
- emergency routing, if VoIP quality is bad AP3700 IP
- payload overflow, if WAN Link is congested Branch Berlin

CO
- static signaling and payload separation PSTN
AP3700 IP
Branch Munich
AP3700
AP3700 IP
HiPath 4000
Payload routed WAN
WAN Branch Cologne
over PSTN Headquarter
Signaling

December 09
HiPath 4000 V5
OpenScape Xpressions V6 with UC functionality
This Provides
OpenScape Web Client
Presence Management
Audio Conferencing (Initiating and terminating of meetings via Outlook / Lotus Notes)
Web-Conferencing (Shared documents / Chat / Whiteboard)
Messaging (Voice / T.38 Fax)
Customer Value
UC capabilities in one package Easy to upgrade to
Easy to understand and use Less costly to deploy
Easy to buy Less infrastructure impact

December 09
HiPath Trading
Advanced IP Trading Solution

Three areas of application
Trading Dispatching
- Investment Banking - Command and Control Center
- Foreign Exchange
- Police, Fire, Ambulance
- Financial Brokers
- Equity Trading - Traffic Control
- Bond Trading - Railway, subway (Public)
- Portfolio Management - Airport Control (Ground)
- Energy Trading - Air Traffic (Ground-Air)
- Commodity Brokers - Energy Suppliers E-Power,
Gas & Oil
Executive
- Top Management
- Front Places
December 09
Next Generation Trading
What are the pillars of HiPath Trading
First IP/IT solution Open platform philosophy

IP one wire to the SIP basic call Interface allows customer
Data Center based Solution integration of HiPath Trading in existing
Central Administration communication environments based on SIP
Optimized TCO Linux OS for System servers
Improved mobility Turret based on Windows XP embedded
LDAP, SNMP, TAPI, TCP / IP
Application Interface Multimedia Turrets

Workflow integration with application interface IP Turret: hard or soft clients
SDK e.g. TDM Turret: hard or soft clients
CRM integration Multimedia User Interface
Voice recording Programmable
Back-office Interworking
Personal/Group presence awareness
December 09
OpenStage Xpert
OpenStage Xpert
Multimedia Communications for Traders:
Mixed Hard-and Soft Turret
(Touchscreen + 20 Keys)
Modular, consistent Design
Open Interfaces
for Business Application Integration
TDM and VoIP ready
2 integrated speakers for 8 audio channels
Integrated PC
Silent - without fan
No Harddisk for high reliabilty
Up to 4 Handsets with cradle per Turret
Audio monitoring and voice detection,
up to 16 Lines per Turret
Broadcasting and Intercom
Push-to-Talk, hands free talking (Gooseneck)
up to 16 Lines in group
Speech Monitoring
Call queue, Personal telephone book
Presence
December 09
HiPath Trading V4 - Architecture
The first pure VoIP Trading System in market
PSTN Leased & CO Lines

Hoot&Holler Lines Private Lines
s es i e n m
SIP PBX
PSTN
s es i e n m
Siemens HiPath 4000/8000 or other

Gateway
s es i e n m
s es i e n m
SIP
HiPath Trading V4.0

DPC
HiPath Trading V4 HiPath Trading V4 IP Phones

Hard Turret Soft Turret
Front Office Back Office

December 09
HiPath Trading V4 R1
Application Interface
Through an intuitive Application Interface with SDK, the SIEMENS IP or TDM optiClient Trading Turret
can be easily customized to provide real-time access to powerful applications.
e.g. CRM Integration

Customer data
Customer history
Voice records attached to deals
e.g. Backoffice Integration with

IM & OpenScape
View Buddy List (Contacts)
Presence aware Presence-Based
View Workgroup Presence Communications
Initiate Workgroup Conference by one Touch
e.g. Voice Recording Playback (3rd Partys)

Easy Playback Voice Recording 20s, Last
Call, List
Additional Call Information
Graphical User Interface
Easy to use quick jump

December 09
HiPath Trading V4.1
Application Interface Voice Recording
e.g. Voice Recording:

easy Playback Voice Recording
additional Call Information Datum : 20.7.2006
Recording History Startzeit : 10:33:02
Endzeit : 10:35:22
Graphical User Interface Rufnummer: 00012123456677

Name : John Smith
Easy to use quick jump

Touch screen optimized
no Applets
XML API Secure SSL 128 bit
Customisable
Playback via Sound device / HS
TDM & IP compatibility

December 09
OpenScape Voice and UC
State-of-the art Unified
Communications Solution
Copyright
reserved.
OpenScape UC Server 2010

December 09
OpenScape UC Server Best of VoiceCon 2010
The Best of VoiceCon award truly represents a gold

standard of achievement in the industry and Siemens
Enterprise Communications proved to be at the forefront.
The Best of VoiceCon nagrada predstavlja zlatni standard
za dostignua u industriji na ijem se elu nalazi Siemens
Enterprise Communications.
Eric Krapf, VoiceCon Program Co-Chairman

December 09
OpenScape UC Server architecture
OpenScape
and more
Applications
OpenScape OpenScape OpenScape OpenScape OpenScape OpenScape

Voice Video Messaging UC Application Mobility Contact Center
and more
OpenScape UC Server
Software
SIP Session Aggregated Session Detail Administration Availability
QoS Management
Foundation Control Presence Reporting & Licensing Management
Any client, every IP, IT or telephony infrastructure

December 09
OpenScape Voice Solution Overview
Users Up to 100,000 Users per OpenScape Voice

Special Compact Version for 3005,000 Users
Virtually Unlimited Total User Community
Locations Users Can Be Located Anywhere Your IP Network Can Reach
HQ, Branch Offices, Remote Offices, Work-at-Home, Mobile Users
Automatic Registration
User Licensing Network-Wide, Not Tied to Individual Sites
Active-Active Mode (Not Worker-Standby)
True Carrier-Class Reliability Proven in Service
No Loss of Calls or Billing Data on Failures
Overload Performance Exceeds Carrier Expectations
Emergency-Standby Servers
Optional Edge System Provides Call Control for Remote Groups of Users
If the Network to the Main OpenScape Voice Is Ever Lost
Automatic Recovery to Main Server
Optional Emergency-Standby System Located in a Different Site Warm Standby
System to Take Over If the Main System or Total Network Access Ever Goes Down

December 09
OpenScape Voice Solutions Landscape

December 09
OpenScape Voice Communications for the Global
Enterprise
Mobile
And Support Global Mobility and Hot- Mobile
users
Desking users
Regional
Head
Branch Office
DATA DATA
CENTER PSTN/WAN CENTER
Interwork global
Growth Area
communications software
applications
PSTN/WAN
Head Mobile
Office users
Factory Business Growth - And
always keep
Business
communications and
Expansion - And
business strategies
support
aligned
Business Acquisition - international
And rapidly integrate expansion from
communications with your data centers
acquisitions

December 09
OpenScape Voice Software Architecture
Subsystems
Source: OpenScape Voice v3.0, Reference Manual: Volume 2, System Overview and Description, May 2007

December 09
OpenScape Voice Software Architecture
Leveraging Siemens Middleware
Resilient Telco Platform (RTP) Software

Developed by Fujitsu Siemens
Clustering Protects Against Both Hardware
& Software Failure
Field Proven 99.999% Availability
Rolling Software Upgrades / On-line
Backups
Active-Active operation
Each Node acts as Hot-Standby for its
partner
Call State Checkpointing
Saving of stable calls through failures
Call & Billing Records remain active
Primary and Secondary Systems run in
Active-Active mode
Two systems provide 1+ System Capacity
and Performance

December 09
OpenScape Voice Server Options
5,000 100,000 Users 100 5,000 Users

Large to Very Large Enterprise Solutions Small to Medium Enterprise Solutions
Dual server based
system (duplex) Single server based
Maximum system (simplex)
redundancy and IBM x3650T
Optional duplex server
IBM x3650T availability FSC RX330S1
FSC RX330S1
Simplex is available from 100 to 5,000
Duplex is mandatory above 5,000 users
users Duplex is available for customers with
External Media Server only high availability requirements
Administration / Management Internal Media Server (SW only) or
(OpenScape Voice Assistant and External Media Server
iNMC) run on separate dedicated Integrated Management for system,
servers users, licenses, phones and Internal
Media Server
Common System Base Software

Common Features and Functionality
Support same gateways, media servers, endpoints and applications are available

December 09
OpenScape Voice Gateway Options
RG 8700 - Survivable Media Gateway

RG 8716 - 16 T1 / E1 Ports, Up to 2,000 Users
RG 8708 - 8 T1 / E1 Ports, Up to 1,000 Users
RG 8702 - 2 T1 / E1 Ports, Up to 300 Users
RG 2700 Survivable Media Gateway and Terminal Adaptor

One-Box solution for branches of up to 100 users
Mediatrix / Comdasys Gateway for Small Branch Offices
Other SIP-Compliant OEM Gateways

Products
Vendor Model User Size Interface Function
Convergence 1600 <50 N/A Survivability
Comdasys
Convergence 2600 <150 N/A Survivability
1531/1631 <100 1 T1/E1 Gateway
1404/1402 <32/<8 4,2 S0 Gateway
Mediatrix
1204 <32 4 Analog Gateway
1102/1104/1124 2,4,24 Analog Analog Adapter
December 09
The power of Unified Communications
OpenScape Unified Communications Application
Presence enriched
communications and
team collaboration
CEBP
Grow Revenue
Enhance Personal
Productivity
OpenScape OpenScape OpenScape

OpenScape
OpenScape
OpenScape Efficient
UC Contact
Voice* Video Messaging
Application
Mobility
Center Collaboration
Customer
OpenScape Unified Communications Server
and more
Excellence
SIP Session Aggregated QoS Session Detail Admin. & Availability
Control Presence Management Reporting Licensing Management

December 09
What is new? Social network integration

December 09
Unified Communications
New Social Media Converges with UC
Telephony
Instant
Messaging Integrated Social
Mobile Voice Networking
Presence
Mobile UC Wikis, Blogs
Management
Voice Audio +
Messages Conferencing Social
Bookmarking
HD Video
Email Conferencing Podcasts/
Video Podcasts
Personal
Global Video
Directory Conferencing Video Mail
Web
CEBP Conferencing Communication
Cloud / Virtualized Collaboration
Storage Wall
December 09
OpenScape Fusion
Tweet iz web klijenta
Poalji tweet kontaktu Twitter home timeline
Prikazan presence sa tweet-om
Konferencija kreirana u twitteru

December 09
Google Latitude

December 09
OpenScape mobility
WLAN Handover from wireless to

wired network
No connection loss
GSM
Land line
One Number One terminal One Mailbox Anywhere

Service
December 09
Presence - Find Me, Follow Me
UC Client - Web

December 09
OpenScape UC Applications
OpenScape Xpressions UC V6
Highly packaged, pre-built UC
No special integration or customization
Simple path from voice messaging to
comprehensive UC
OpenScape Enterprise V4
Highly customized UC
Web Client Based on standards and open interfaces
Flexible integration options (via SDK) into
customers diverse IT/Telephony environments.
Desktop Client
Voice Portal OpenStage Client

Mobile Client
December 09
OpenScape WebCollaboration

December 09
OpenScape UC Solution Architecture
PSTN
WAN
PSTN PSTN PSTN PSTN

December 09
How Does it Work?
Data Center
PSTN
RG8700
HiPath OpenExchange
HiPath OpenExchange
WAN
Branch office A Branch office B Branch office C

RG8700 RG8700 Gateway
Local PSTN Access
Local PSTN Access Local PSTN Access

PSTN

December 09
Case Study
OpenStage
OpenScape OpenStage Phone RG8702
Voice/UC Phone
Integrated L2 Network L2 Network
Simplex
RG8702 L3 Switch/ L3 switch/
router router
Optika
Zgrada 1 Zgrada 2
Optika 2 x PRI
2 x PRI
Internet
L2 Network
PSTN
Router/
L3 switch
Mediatrix 4 BRI
OpenStage
Phone
Digital HiPath
Phone 3750
Zgrada 3 - tamparija

December 09
Case Study
OpenScape UC Application, Media Server,
GSM Gateway
OpenScape Assistant
Mediatrix GSM Gateway PRI
GSM
PRI
Digital Phone
HiPath 4000
PRI
HiPath HiPath
OpenScape PSTN
MobileConnect 4000 LAN
UC Server RG8702 2xPRI
LAN
HiPath
Wireless APs
Controller
WAN
APs
Beograd Vranje
GSM Gateway
GSM SIP Proxy

2xBRI APs
Mediatrix
PSTN 4xBRI
LAN
Zrenjanin

December 09
Case Study
HiPath 8000
France
HQ
RG8702
Simplex
HiPath 8000 Small
Medium ISDN PRI PSTN Branches
Branches
PSTN
ISDN PRI
PSTN ProCenter call center
HiPath Accounting
HiPath Manager Management ISDN PRI/BRI
ISDN PRI/BRI Fax Analog
Analog Fax
HiPath 4000
HiPath 4000
Fax
HiPath 4000 Digital Phone
HiPath OptiPoint 500
Xpressions
HiPath 4000
Digital Phone
HiPath 4000 Digital Phone
OptiPoint 500
OptiPoint 500
. .
HiPath 3800 Analog phone
Analog phone
. .
. IP Network
.
. .
PSTN
PSTN
ISDN PRI/BRI
ISDN PRI/BRI Analog
Analog
Fax
Fax
Digital Phone
HiPath 4000
OptiPoint 500
Digital Phone
HiPath 4000 HiPath 3500
OptiPoint 500
Analog phone
Analog phone

December 09
Siemens OpenStage Telephones

OpenStage the Unified Communication
Device
Unified Communication Device

Personalization and
Features
Human Interaction Concept
Fixed-Mobile Convergence
via WLAN& Bluetooth
Outperforming Acoustics
Ready for the Internet
domain via Java & XML
Platform for a wide range of
open unified communication
applications

December 09
OpenStage
- Human Centric Interaction
Large TFT display

VGA color Optical Call Alert
New Handset and

fascinating OpenKeys
acoustics Illuminated
free definable
Fixed function keys: keys
Drop / Release Multiple Functions
Call Forwarding Multi Lines
Voice Dialing Speed dial
Illuminated
sensorial Mode
keys: Fixed function keys
Telephony
Phonebook
Call Log / History Illuminated volume
OpenWheel KeyPad
Message Waiting slider
Applications Copyright 2009. All rights reserved.
December 09
OpenStage Family
Inspiration through Open Communication
People-centric interaction meets Open, Unified communications

Available in OpenStage T (TDM) and OpenStage S (IP) variants*
Key modules available for selected models
OpenStage 80
6,4 VGA color display
TouchGuide
OpenStage 60
QVGA color display
TouchGuide NEW!
OpenStage 40
6 line graphical display
5 direction navigation
OpenStage 20
2 line graphical display
3 direction navigation *OpenStage 10 only available in TDM OpenStage 10 OpenStage 15

December 09
Open For Connectivity
Connection to HiPath
System IP IP TDM TDM

Via LAN Via
Opera Speaker/ Up0/e
cable
Microphone Unit
Up0/e
Memory Stick Via USB a/b for
WLAN dongle
phone/fax
USB Acoustic Phone & analog
Adapter adapter
USB Master
Key Module
Recorder
1st party CTI-SW
Phone Manager
SW
(synchronization, Headset
personalization) Busy Lamp Field
Wired or wireless headsets

PC Headset jack Modules
December 09
Getting Inspired by OpenCommunication
Human Centric Interaction

meets OpenCommunication
Open for Personalization and

Synchronisation
Open for communication and
applications
Open and Intuitive in
functionality and interfaces
Open to bring mobile
and fixed telephony together to
a unified communication
experience
Open for joy of use and
performance enabling

December 09
Reference naeg tima za OpenScape Voice/UC
VUB Bank Slovakia (member of Banca Intesa Group) over 2500 users
at the begining, now over 4000 gradual migration from H4000
SmartCom Slovenia Managed service provider
University of Belgrade Rektorat initial install of 100 users
Credit Agricole Bank (ex Meridian Bank) Voice and UC for 100 users
as a top on 100+ locations with H4K and H3K
Dnevni Avaz (daily newspaper BiH) over 200 users with full
UC/Xpressions features
BES Banco Espirito Santo Portugal (over 16,000 users)
Other ongoing projects (TUI, UniCredit Bulbank, etc.)

December 09

3 HiPath

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HiPath systems Buliding

the right Voice/UC solution

Nikola Knezevic, B.Sc.E.E.

SOCP Consultant OpenScape Voice

Copyright 2009. All rights reserved.

Access to your mobile phone,

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Copyright 2009. All rights reserved.

Modular and Scalable System Unit

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GME GMS GMT

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GMAL GMSA GMAA

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1 PRI - 4 BRI 4 analog 4-Gigabit Gigabit Gigabit USB

*HiPath OpenOffice ME supports optiPoint

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1 unit system = 2 unit system = 3 unit system =

Each 19 unit contains a main board that can support up to 50 Users

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Supports WLAN standards (802.11 b/g up to 54 MBit)

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1 Integrated Software 2 Hardware / Infrastructure 3 Phones

OpenScape Office Options Platform Options Phone Options

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Copyright Siemens Enterprise Communications 2007. All rights reserved.

Award-winning converged communications platform for small and mid-sized companies

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OpenScape Office Mobility Enhancements

Other Feature Improvements

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HiPath 3300/3350 HiPath 3500/3550 HiPath 3800

Converged systems with full telephony feature set

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HiPath 3000 is renowned for its functionality over multi-site

HiPath 3000 HiPath 3000

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HiPath 3000 enables your company

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Integrated Voice-supported Presence

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myPortal or OpenScape Office

OpenStage optiPoint Analog

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Inbound Multimedia Contact Center for distribution of voice,

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Xpressions Compact is a hardware module for HiPath 3000 systems providing:

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Speed up decision making

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Session Initiation Protocol (SIP) is the latest communications standard

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The HG1500 Gateway Card comes

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Full end-to-end SIP video solution

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What can SIP video do for your company?

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