3/6/2017 PTCLLiveCollaborationTranscript

PTCLLiveCollaboration

CHATSTARTEDAT5:19PM,05Mar2017.

SHAHRYAR

wanttoorder4Mbunlimitedbroadbandpackage
5:19PM

SHAHRYAR

wanttoorder4Mbunlimitedbroadband
package5:20PM

Youarenowchattingwithz.shahid

Z.SHAHID

WelcometoPTCLCustomerCare.5:24PM

SHAHRYAR

hello5:25PM

Z.SHAHID

Hellosir.5:25PM

SHAHRYAR

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3/6/2017 PTCLLiveCollaborationTranscript

siriwanttoorder4Mbunlimitedbroadband
package5:25PM

Z.SHAHID

sirits3000rupeesisinstallationwithnewlandline
andbroadbanddevice.5:26PM

SHAHRYAR

iknow5:26PM

Z.SHAHID

BroadbandPackagesMonthlyChargesData
Volume
1MbpsEconomyPackageRs.62510GB
Data2MbpsEconomyPackageRs.77520GB
Data
4MbpsStarterPackageRs.99940GBData
1MbpsRs.1,325Unlimited*
2MbpsRs.1,575Unlimited*
4MbpsRs.1,775Unlimited
8MbpsRs.3025Unlimited
5:26PM

SHAHRYAR

4Mbpsunlimited5:27PM

Z.SHAHID

Letmeplacetheorder,kindlygiveustheapplicant
name,cnicnumber,contactnumber,emailaddress
andalsotheresidentialaddress?Kindlyprovide
detailsincappitalletters.5:27PM

SHAHRYAR

shahryarCnic34401404219855:28PM

SHAHRYAR

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contactnumber034587771995:28PM

SHAHRYAR

emailshahryaraslam064@gmail.com5:28PM

SHAHRYAR

residentialaddressortheaddresswhereiwantget
broadbandservices?4:25AM

Z.SHAHID

oksir.4:25AM

Z.SHAHID

sirwhereyouwanttoplace.4:26AM

SHAHRYAR

FlatNo6,4thFloorCapitalTowerMarkazG15
(Khyabanekashmir)Islamabad4:26AM

Z.SHAHID

sirareyouwanttoplaceorderonthisgiven
address?4:27AM

SHAHRYAR

yes 4:27AM

Z.SHAHID

oksiryourissuewillbeforwardedsosoonour
teamwillcontactyousoon.4:29AM

SHAHRYAR

oky 4:29AM
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3/6/2017 PTCLLiveCollaborationTranscript

SHAHRYAR

kindlyletmeknowtheordernumber4:29AM

SHAHRYAR

howmuchtimewillittakes?4:29AM

Z.SHAHID

youwillreceivedyourordernumbermessageon
yourmobilenumber.4:30AM

SHAHRYAR

butigotnosuchmessage4:30AM

Z.SHAHID

sirkindlywaitsoonitwillbereceived.4:31AM

SHAHRYAR

oky 4:31AM

SHAHRYAR

inhowmanydaystheteamvisits?4:31AM

SHAHRYAR

forinstallation?4:32AM

Z.SHAHID

sitits7workingdaysrequiredafterinstallation
payment.4:33AM

Z.SHAHID

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*sir4:33AM

SHAHRYAR

whenihavetopay?4:33AM

SHAHRYAR

andhowihavetopay?4:34AM

Z.SHAHID

sirwithin24hoursyouwillreceivedamessageof
yourmdnnumber.4:34AM

Z.SHAHID

andyoujustload3000rupeesagainstyoumdn.
4:35AM

SHAHRYAR

mdnnumberisforevodevicesithink 4:35AM

SHAHRYAR

oritsforbroadbandtoo?4:35AM

Z.SHAHID

siritsusejustforinstallationcharges 4:36AM

SHAHRYAR

ok 4:36AM

SHAHRYAR

andbilloffirstmonthisincludedin3000?4:37AM

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Z.SHAHID

sir3000rupeesyouhavetopaybefore.itsnot
includeinyourbill.4:38AM

SHAHRYAR

andhowmuchbillincludedtaxihavetopayeach
month?4:38AM

SHAHRYAR

itsokicanpay30004:39AM

Z.SHAHID

sirthesealldetailswehavealreadysharewithyou.
4:40AM

SHAHRYAR

okgotit4:40AM

SHAHRYAR

plseaseplacemyorder4:40AM

Z.SHAHID

ThankyouforusingPTCLCustomerCare.Havea
goodtime.4:41AM

LiveCollaboration byCisco

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