1

ANGOL KZPFOK VIZSGAFELADATOK

FONTOS!
A kiadvny a 2004-ben rvnyes feladatszerkezetnek megfelel feladatokat tartalmaz. A
vizsgn teht nem pontosan ezekkel a feladatokkal tallkozhat a vizsgz, de a kiadvny
gyakorlsra tovbbra is alkalmas.

A kiadvnyban tallhat feladatok:

Hallott szveg rtse
Olvasott szveg rtse
Nyelvismereti teszt (zleti) a vizsgn mr rvidebb
Nyelvismereti teszt (idegenforgalmivendgltipari) a vizsgn mr rvidebb
Kzvetts mr nem szerepel ilyen feladat a vizsgn
rsfeladat (zleti) a feladat lersa a vizsgn mr magyarul szerepel
rsfeladat (idegenforgalmivendgltipari) a feladat lersa a vizsgn mr magyarul
szerepel
Szbeli ttel (zleti) a harmadik feladat mr ms a vizsgn
Szbeli ttel (idegenforgalmivendgltipari) a harmadik feladat mr ms a vizsgn
Szbeli ttel (pnzgyi) a harmadik feladat mr ms a vizsgn

Az aktulis feladatszerkezet s annak megfelel mintafeladatok megtallhatk honlapunkon

(www.nyelvvizsgak.hu).

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 RSBELI FELADATOK

LISTENING COMPREHENSION
TIME: 30 MINUTES
TOTAL: 20 MARKS

FIRST WORK ON THIS SHEET.

COPY ALL YOUR ANSWERS IN ENGLISH ON THE ANSWER SHEET.

Text 1

You will hear an extract from a radio interview with two coffee experts: Oliver Foot and Tony
Wild. They will talk about the Jamaican Blue Mountain coffee and the coffee business.

I. 17 Give the required information in maximum 3 words according to what Oliver

Foot says.

According to Oliver Foot

1. The nation that bought 90% of Blue Mountain Coffee
2. The reason why the biggest customer buys less Blue
Mountain coffee
3. Who doesnt pay coffee farmers
4. The purpose of his study
5. What characterises the coffee shop business
worldwide
6. The number of Blue Mountain coffee shops in
London
7. The number of coffee shops that could take up all the
Blue Mountain coffee

II. 810 While listening, circle a), b) or c).

According to Tony Wild
8. Blue Mountain coffee costs 5 times more than
a) other excellent coffees.
b) average coffees.
c) other Jamaican coffees.
9. charge 28 for a pound of Jamaican blue.
a) Farmers
b) Wholesalers
c) Shops
10. Blue Mountain coffee is not
a) so excellent.
b) worth its price.
c) just an afternoon coffee.

3
 Text 2

You will hear a radio programme on small businesses in which experts answer the callers
questions. In the extract one of the callers, Marilyn seeks advice as she would like to sell her
business. While listening answer the following questions in maximum 3 words.

III. 1120

11. How long has she run her business?

12. What does she make?
13. What business indicator has been successful?
14. How many employees has she got?
15. What business documents does Peter mention as important for evaluation?
16. What is the average age of businesses?
17. Who should arrange selling her business?
18. What should Marilyn subscribe to?
19. What organisation would know more about subscribing to it?
20. What example of business income does the expert give?

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 KEY FOR LISTENING COMPREHENSION

Text 1
I. 1. Japan / Japanese
2. (Recent) economic problems
3. (The) coffee factory
4. Finding new markets
5. Boom
6. One/1
7. Two thousand/2000
II. 8. a
9. c
10. b

Text 2
III. 11. 22 years
12. shirts
13. profit(s) record
14. None / 0
15. contracts
16. 8 - 9 years / 8 years / 9 years
17. (her) accountant
18. Trade journal
19. Business Link(s)
20. 10-20 thousand

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 Tapescript
Text 1

Sarah Jane Hall was recently in Jamaica where she met Oliver Foot who was born in the
island.
About ninety per cent of the coffee was always bought by the Japanese. For some reason the
Japanese loved it. And because of the recent economic problems that have affected the Far East and
in fact the world, but mainly the Far East, the Japanese are not buying the amount of coffee they
used to buy before. And therefore the Blue Mountain coffee farmers are facing serious problems.
They sell it to the coffee factory but the coffee factory cant always pay them because the coffee
factory cant sell the coffee because they used to rely on Japan. And so they are now looking for
new markets. And they asked me in fact to do a study worldwide to try and find new markets to sell
their coffee. And we did a study for the government and found that with this boom of coffee shops
happening all over the world why not start just a a Blue Mountain coffee shop. And thats what
weve done. In London theres one now. And the idea is to set them up across the world which
would take up an enormous market for the Blue Mountain coffee. In fact if there were two thousand
coffee shops throughout the world it would take up all the coffee from the Blue Mountains.
Oliver Foot. The Jamaica Blue shop he was talking about recently expanded. So is Jamaica
Blue really the best coffee money can buy? Well, Ive been joined by coffee expert Tony Wild.
Tony, Jamaica Blue is often presented as the Chteau Lafitte of coffee. Does it deserve that
reputation?
Ive always been a little bit sceptical about this this position, this almost unassailable position of
Jamaican Blue Mountain. Because it is being so priced at a factor of about five times any other very
good coffee.
Its about twenty-eights pounds a pound at the moment.
Yes, it seems to be its its at retail level. And it seems that whilst its an extremely good
coffee I certainly wouldnt in respect of that. I dont know whether its worth paying five times as
much for compared to the other very good coffees, some of which well be tasting this afternoon.
Thank you very much. I was talking with coffee expert, Tony Wild.

Time: 210
Source: The Food Programme (D44), Radio BBC 4

Text 2

Ok. Marilyn in London.

Hello. Hi.
Far away.
Yes. Ive been running my own small business for about twenty-two years and Ive had enough
really and Id like to move on. I want to know how to go about valuing it and perhaps selling it.
OK. What does it do?
I make shirts.
So youve got a business with a lot of shirts, good customer base, successful profits records
Yes. Yes.
OK. Employees?
No, no. Just me.
Just you. Right. Peter, thats really selling stock and goodwill, is that?
Well, its difficult to say without looking at the business and looking at the where the contracts
are. I mean first of all Marilyn well-done and congratulations (Agreement) Average life for a
business nowadays even for good ones is eight to nine years, so very well done.

6
I had some bad years and some good years.
You got through them and thats the important thing. Mmm, I think the best thing to do is Do you
have an accountant?
I do. Yes.
Yeah. I think the best thing to do is to ask the accountants what they think.
Well, I asked him and he says he wouldnt know how to go about valuing it.
He may not up to this sort of work. Peter.
Yeah. I mean the place you are going to sell it through is probably the accountant. Thats the
important thing, Marilyn. You can work out how much you want for it and somebody can suggest
what its worth. But the important thing is the market you are going to sell it through will be a
network of accountants.
Have you got a trade journal or anything which you subscribe to?
No, I dont.
There probably is one for the textile industry but I wouldnt know where to find it. But again
maybe the Business Links would know because they will be receiving enquiries from people
possibly who might be wanting to set up this type of business and would be pleased to buy an
existing business rather than starting from scratch. There are probably plenty out there. They
want something with a flying start.
I think the problem might be because its just me.
It may be that but its also how many customers you have got. Its still worth something. If
youve got a business which earns you I dont know how much, ten thousand, twenty
thousand, whatever it is it is a business. And its there. And someone will pick it up for
nothing. It has got a value. Theres no doubt about it.
Thats encouraging. Thank you very much.
Its OK. Right. Weve got

Length: 2 10
Source: Money Box Live, BBC Radio 4, 11.08.00. (D52)

7
8
 READING COMPREHENSION

TIME: 45 MINUTES
TOTAL: 20 MARKS

WRITE ALL THE ANSWERS ON THE ANSWER SHEET.

Text 1

Kellogg set to eat its words

A) Eat your heart out, Tony the Tiger. Those frosted flakes may be gr-r-reat, but the name on
the box is not Kelloggs: its Gletscher Krone, a brand invented by Aldi, the German discount
supermarket operator.
B) Another of lifes little certainties died this week with the news that Kellogg, the ailing US
breakfast cereal company, had agreed to start making cereals for sale under a stores own
brand.
C) For years, Kellogg has vowed that the only place its cereals will be found is inside a Kelloggs
pack. If you dont see Kelloggs on the box...it isnt Kelloggs in the box, says the slogan
across the back of its UK packs.
D) But now, Kellogg has bowed to the grim realities of the food business by quietly agreeing to
supply a range of five cereals to Aldi for sale under the Krone brand among them White
Flakes, which sound suspiciously like Tony the Tigers favourite breakfast.
E) Ten years ago, own-label products, called private label in the US, had a relatively small share
of the packaged food market. Consumers thought they were low quality, and half-expected to
find a dead mouse in the box.
F) But as big stores have attached their names and reputations to the products, and customers
have found them as good as the real thing, own-labels market share has soared.
G) For food manufacturers, the rapid rise of own-label has presented a dilemma. If they refuse to
make own-label products, they lose market share and their profits decline. But if they start
making the products, consumers ask why they should pay more for a branded product that
comes out of the same factory.
H) For a while, big food companies tried to stand aloof from own-label. But many have
succumbed, insisting that the own-label versions of their products are made to different
recipes.
I) Kellogg says its arrangement with Aldi is just an experiment.
J) But it desperately needs to restore sales growth. The company is widely perceived as having
lost its way: its market share has been declining for years, and its share price is down to
levels not seen since 1991.
FT Weekend February 26/27 2000

I. 16 Choose the suitable paragraph /A J/ for each summary and write the letter in
the boxes on your Answer Sheet.
1. Kelloggs excuse
2. reasons for popularity of private-label products
3. reference to an advertising slogan
4. arguments for and against providing own-label products
5. Kelloggs earlier policy on brand image
6. food manufacturers general excuse for producing own-label versions

9
II. 78 Choose the appropriate letter a)c) and write it in the boxes on your Answer
Sheet.
7. If Kellogg customers switch from branded products to own-label products
a) it makes no difference for Kellogg from the point of view of profit
b) Kellogg is going to lose its reputation
c) Kelloggss sales of branded products are likely to decline
8. The journalist seems
a) interested in the role of own-label products
b) enthusiastic about own-label products
c) enthusiastic about Gletscher Krone

Text 2

Two leading banks in climbdown over cash machine fees

A) Plans to charge customers as much as 2.50 to use cash machines were in doubt today.
B) Two leading banks have reversed a decision earlier this week to charge people withdrawing
money from the machine of another bank 1 by the machines operator, and then a further
1.50 disloyalty fee.
C) Lloyds TSB and Abbey National have crumpled under a furious attack from Trade and
Industry Minister Stephen Byers who described the double whammy decision by banks in
the Link automated teller machine network as iniquitous.
D) This about-turn by two of Britains biggest banks brings pressure on other banks to climb
down. A statement is expected later today from Barclays, which led the campaign for higher
charges.
E) The charges flew in the face of a demand by government watchdog Don Cruickshank that the
fee be no more than 30p, which is said to be the real cost of using an automated teller
machine. Lloyds TSB has told Mr Byers that it wants Link to withdraw the disloyalty fee, and
Abbey National says it will be dropping it.
F) However both are still likely to charge the 30p ATM operator charge, risking fines of up to 10
per cent of annual turnover under the Competition Act if they are found to be acting unfairly. In
the case of Barclays, this could be as much as 800 million.
G) Abbey National today disputed Mr Cruickshanks suggestion that the true cost of a cash
machine withdrawal is 30p.
H) But it did not say what the bank will be charging when the new withdrawal fees come in on 1
January. Abbey will however cut the existing 1.50 disloyalty charge from that date, but will
probably charge 1 to customers from other banks using its own machines.
I) An Abbey spokesman said: The ATM figure will be higher than the 30p recommended last
Friday by Don Cruickshank.
J) Despite what he said, we are quite certain that 30p is not the accurate cost of a cash
machine withdrawal.

Evening Standard 3 March 2000

10
III. 914 In boxes 9-14 on your Answer Sheet write down the exact amounts and dates
mentioned or concluded from the text. If there is no mention or help in the text, write
NS for not stated.
9. : Abbeys likely ATM charge from January 2001 for customers from another bank
10. : annual turnover of Barclays
11. : fine that Barclays may have to pay for unfair business
12. : fine that Abbey National might have to pay
13. : time of Barclays campaign for higher charges
14. : time of Barclays reaction to criticism

IV. 1517 What is the meaning of the words below based on the text? Choose the
appropriate letter a)c) and write it in the boxes on your Answer Sheet.
15. iniquitous in par. C
a) unfair
b) non-conventional
c) impractical
16. climb down in par. D
a) have less profit
b) lose customers
c) admit you were wrong
17. fly in the face in par. E
a) be disrespectful
b) defeat, be stronger
c) oppose

V. 1820 In boxes 1820 on your Answer Sheet write

T if the statement is TRUE according to the text
F if the statement is FALSE according to the text
18. Lloyds TSB and Abbey National have decided to cut the charges under pressure from
politicians.
19. Other banks are likely to drop plans for disloyalty fees as well.
20. Charging disloyalty fees might be regarded as a risk to free competition.

11
 KEY FOR READING COMPREHENSION

Text 1
I. 1. par. I
2. par. F
3. par. A
4. par. G
5. par. C
6. par. H
II. 7. c
8. a
Text 2
III. 9. 1
10. 8 billion / 8 000 million
11. 800 billion
12. NS
13. NS
14. today / 3 March 2000
IV. 15. a
16. c
17. c
V. 18. T
19. T
20. T

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 GRAMMAR AND VOCABULARY
ENGLISH TEST FOR BUSINESS
TIME: 40 MINUTES
TOTAL: 20 MARKS

WRITE ALL THE ANSWERS ON THE ANSWER SHEET.

I. 19 Write the business words or expressions defined below on the Answer Sheet.
1. Services such as banking, insurance and tourism that are sent from one country to another.
Their value contributes to the balance of payments.
2. A public event at which things are sold to the person who offers the most money for them.
3. Movement by a company into producing or selling a wider range of products or services.
4. The price relationship between two currencies at which they are convertible.
5. An official examination of the accounts of a company, etc to see that they are true and correct.
6. A list of questions sent or given to people to find out about their opinions, choices and
behaviour.
7. Series of activities designed to attract the attention of the public.
8. To put goods into or onto a container.
9. Department which is responsible for recruitment.

II. 1018 Complete each sentence with the correct form of the word in capital letters.
10. ENDORSEMENT Well-known sportspeople can earn lots of money by sports
clothes.
11. TO SIGN He put his to the petition.
12. OPTION Extra payments at Christmas are an feature of salaries.
13. ADVANTAGE His inability to speak French puts him at a .
14. STRONG His as a manager lies in his ability to communicate with people.
15. PRODUCT The organization has a booklet to help small investors.
16. CONVENIENT Living such a long way from the supermarket can be very .
17. TO SPONSOR The football team received from a local company.
18. POSSIBLE This conference is the most important event of his presidency.

III. 1922 Write on your Answer sheet what the following letters stand for.

19. AGM
20. EFTA
21. PIN
22. p.a.

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IV. 2325 Choose the best alternative by writing letters a)d) on the Answer Sheet.
23. The washing instructions for this shirt are given on the .
a) label b) badge c) notice d) trade mark
24. The street market was full of selling fruit and vegetables.
a) counters b) boutiques c) tables d) stalls
25. The product has well considering it was not given much advance publicity.
a) bought b) sold c) gone d) known

V. 2634 Fill in the gaps in the sentences with one of the following words. You will not
need every word.

although, despite, however, while, the reason for, the reason why, so that, in order to

26. his resignation was that he had been offered a better job.
27. He borrowed some money he could pay the monthly rent.
28. we left the house early, we still missed the train.
29. He had an accident. , he wasnt hurt.

in, of, to, out, from, on, with, at, off, by

30. He gave a speech behalf of the department.

31. The security guard prevented us entering the building.
32. One of the disadvantages working part time is that you dont earn much money.
33. He is responsible making conference arrangements.
34. She paid for her new car cash.

VI. 3541 Write the best answer on your Answer Sheet.

35. I live in the city, so I to busy traffic.
a) am used b) get used to c) used
36. When was the last time you at this restaurant? A year ago.
a) had eaten b) ate c) have eaten
37. My boss made me this work before 6 oclock.
a) finish b) to finish c) finishing
38. It was the first time he a presentation.
a) gave b) has given c) had given
39. I cant go out for lunch until my colleague .
a) returns b) will return c) is going to return
40. That be Bob on the phone. He doesnt know our number.
a) might not b) mustnt c) cant
41. My suitcase was too heavy. I packed so many things.
a) shouldnt b) neednt c) shouldnt have

14
VII. 4250 Rewrite the following sentences without changing the meaning. The
beginning of each sentence is given for you.
42. It is said that our company is the most profitable.
Our company
43. He gave me a valuable present.
I
44. Im sorry I shouted at you, she said.
She apologized
45. Id prefer to start work early.
Id rather
46. Its a pity I didnt ask him to help me.
I wish
47. He has already booked the tickets.
He said
48. How many exams have you passed? she asked him.
She asked him
49. We dont let people smoke in the office.
People
50. I must pass the exam or my parents will be angry.
Unless

15
 KEY FOR GRAMMAR AND VOCABULARY

I. 1. Invisible export(s) 31. from

2. Auction 32. of
3. Diversification 33. for
4. Exchange rate 34. in
5. Audit VI. 35. a
6. Questionnaire 36. b
7. Publicity campaign 37. a
8. to load 38. c
9. Personnel (department) 39. a
II. 10. endorsing 40. c
11. signature 41. c
12. optional VII. 42. (is said) to be the most
13. disadvantage profitable
14. strength 43. was given a valuable present
15. produced
16. inconvenient 44. for shouting at him
17. sponsorship
18. possibly 45. Id rather start work early
III. 19. Annual General Meeting
20. European Free Trade Association 46. I wish I had asked him to
21. Personal Identification Number help me
22. per annum 47. He said he had already
IV. 23. a booked the tickets.
24. d 48. how many exams he had
25. b passed
V. 26. the reason for 49. people are not allowed to
27. so that smoke in the office
28. although 50. Unless I pass the exam, my
29. however parents will be angry.
30. on

16
 GRAMMAR AND VOCABULARY
ENGLISH TEST FOR TOURISM AND CATERING
TIME: 40 MINUTES
TOTAL: 20 MARKS

WRITE ALL THE ANSWERS ON THE ANSWER SHEET.

I. 111 Fill in the blanks using the words a)n) in the following list. You will not need
three of the expressions. Write the appropriate letters on the Answer Sheet.

a) classroom b) opening ceremonies c) occupancy rate

d) OHP e) plenary f) theatre
g) square metres h) seating capacity i) seat
j) auditorium k) layouts l) equipment
m) perishable n) intangible

Selling (1) products like tours involves certain risks. Efficient marketing is rather important
because tourism products like hotel rooms and air tickets are (2). If you cannot sell the room
today it means lost revenue for the hotel. Thats why marketing experts are constantly trying to find
new opportunities.
Conference hotels may maintain the (3) all over the year. But conference organisers need
special (4) and special conference rooms.
When describing the size of a room, the maximum number of people who can sit in the room is
known as the (5). The hotel must have a large conference room for the (6) sessions
when all participants are present and a number of smaller rooms, which (7) 10 30 people.
Conferences will require different room (8). A room for all participants with only chairs is
called (9) style. If tables are also provided, it is referred to as (10) style.
Organisers will probably require equipment for a conference e.g. a slide projector to show
photographs on the wall and a/an (11) to show diagrams and text.

II. 12-19 Write the expressions defined below on the Answer Sheet.
12. the load factor necessary for scheduled air traffic revenue to cover operating costs
13. protection offered for an extra fee by a car rental company against liability for damage to a
rented car
14. department responsible for preparing and maintaining the guest rooms and public areas of a
hotel
15. the man in charge of all personnel who serve or clear tables in a full service restaurant, he may
also seat customers
16. a reduced price offered to travellers
17. tourist travel within the same country of which tourist is a resident
18. a market that responds to lower prices
19. weight or pieces of baggage that may be carried by a passenger with no extra charge

17
III. 20-22 Write the meaning of the following abbreviations on your Answer Sheet.
20. MAP
21. ITX
22. GMT

IV. 23-25 Complete each sentence with the correct form of the word in capital letters.
Write on the Answer Sheet.

23. We are sorry, but there is no for the Presidential Suite for the period you require.
AVAILABLE
24. We have no more vacant rooms and there are still guests who have confirmed reservation.
I am afraid the hotel is .
BOOK
25. One way to find out about your customers needs is to ask them to fill in a .
QUESTION

V. 2633 Rewrite the following sentences so that they mean the same as the sentences
below using the word or expression in brackets.
26. Food prices are very high, so he cannot buy everything he needs. (TOO)

27. Im sorry that I have sold my old house. (REGRET)

28. We didnt keep the receipt so we couldnt return the faulty hairdryer to the shop. (WISH)

29. Their complaint was not justified so the company didnt pay any compensation. (IF)

30. Its advisable to visit all the sights of the area. (WORTH)

31. The manager said to his assistant: Please, send the documents today.(ASKED)

32. Im not happy if you go on holiday this week. (RATHER)

33. Did the whole team attend the conference?, my colleague inquired. (ASKED)

VI. 3438 Fill in each gap with the correct preposition.

34. The investment will pay in the long run. I advise you to buy those shares.
35. Participants may spend their pocket money anything they like.
36. You can borrow books and cassettes the library.
37. They were so much worried fire that they even installed smoke alarms.
38. The level of oil must be checked regular intervals.

18
VII. 3945 Use the correct form of the verbs in brackets to complete the following
sentences.

39. Government spending (grow) sharply since last year.

40. The decline (follow) by a sudden increase in the late 1980s.
41. The central bank has set out its aim (keep) inflation low.
42. Currently our company (seek) a partner in that region.
43. He is used to (drive) hundreds of kilometres a day.
44. If it goes on like this unemployment figures (reach) a peak soon.
45. Who (buy) these pens nowadays?

VIII. 4650 Choose the best alternatives to complete the following sentences. Write
the correct letters a)-d) on the Answer Sheet.

46. Without the necessary facilities they didnt dare their business.
a) starting b) have started c) to start d) to be started
47. We need more time. We shouldnt .
a) rush b) have been rushing c) rushing d )rushed
48. My flight has just landed. Ill call you back as soon as I out.
a) checked b) check c) will check d) will have checked
49. Im sorry for the delay. long?
a) Have you been b) Did you wait c) Waited you d) Were you waiting
waiting
50. If I get lost, I you.
a) am going to b) am phoning c) phone d) will phone

19
 KEY FOR GRAMMAR AND VOCABULARY FOR TOURISM AND CATERING

I. 1. n) intangible 28. I wish I had kept the receipt so

we could have returned the
2. m) perishable faulty hairdryer to the shop.
3. c) occupancy rate 29. If their complaint had been
justified the company would
4. l) equipment have paid some compensation.
5. h) seating capacity 30. Its worth visiting all the sights
6. e) plenary of the area.
7. i) seat 31. The manager asked his assistant
8. k) layouts to send the documents that day.
9. f) theatre 32. Id rather you didnt go on
holiday this week./ Id rather
10. a) classroom you stayed here this week.
11. d) OHP 33. My colleague asked if the whole
II. 12. break-even (load factor) team had attended the conference.
13. collision damage waiver VI. 34. off
14. housekeeping / maintenance 35. on
15. maitre dhte / head waiter 36. from
16. discount rate/ excursion fare 37. about
17. internal / domestic (tourism) 38. at
18. price elastic/sensitive (market) VII. 39. has grown/has been growing
19. baggage/luggage allowance 40. was followed
III. 20. Modified American Plan; half 41. to keep
board, demi pension
21. inclusive tour excursion; inclusive 42. is seeking
tour fare
22. Greenwich Mean Time 43. driving
IV. 23. availability 44. will reach
24. overbooked 45. buys/is buying, buy/are buying
25. questionnaire VIII. 46. c) to start
V. 26. Food prices are too high (for him) 47. a) rush
to buy everything he needs. /so
he cannot buy .. 48. b) check
27. I regret selling/having sold my old 49. a) Have you been waiting?
house./ I regret that I have sold 50. d) will phone

20
 TRANSFERENCE OF INFORMATION
TIME: 20 MINUTES
TOTAL: 10 MARKS

Outline the following text in NO MORE THAN 100 words for the information of your
English-speaking partner. You are not allowed to use a dictionary.

WRITE ON THE ANSWER SHEET.

YOU CAN USE THIS SHEET FOR YOUR DRAFT.

Hol a hatr?

Az ajndkozs az zleti letben felvet bizonyos etikai problmkat. Szabad-e elfogadni, esetleg
van-e olyan rtkhatr, melyen tl mr nem elfogadhat az ajndk? Akrhonnan is nzzk, az
ajndkozsban ott rejlik annak a lehetsge, hogy az ajndkoz cg a jvre nzve biztostani
akarja magnak a partnercg egyttmkdst, ezrt arnytalanul nagy ajndkokat ad. Egyes
cgek vezeti kifejezetten megtiltjk alkalmazottaiknak, hogy egy bizonyos rtken felli ajndkot
elfogadjanak. A cgvezetk azrt vlasztjk ilyen esetekben a tiltst, hogy nehogy a korrupci
vdjval illessk a cget. A multinacionlis vllalatok felismertk, hogy nem szabad rtkesebb
ajndkot adni annl, mint amit az zleti kapcsolat indokol, mert ezzel knyelmetlen helyzetbe
hozhat a megajndkozott, s felmerlhet benne, hogy az ajndkoz ellenszolgltatst vr
cserbe. Knyelmetlen helyzetben senki sem szeret lenni, gy az arnytalanul rtkes ajndk
egyenesen rt az zleti kapcsolatnak.

Cash Flow, 2002

A SUGGESTED SOLUTION

What is the limit? / Where is the limit?

Corporate gift giving may cause ethical problems. Is an employee allowed to accept a gift? Is there
a limit of value over which the employee is not allowed to accept it?

Companies sometimes give extremely valuable gifts in order to secure / maintain business relations
in the future. Some CEOs / managing directors strongly forbid their subordinates to accept gifts
over a certain limit of value to avoid being accused of corruption.

Multinational companies have realized if the present is more valuable than it is justified by the
business relationship then it may also damage the partnership. The receiver of the gift may think
that s/he is expected to provide extra services in return.

21
 WRITING
ENGLISH TEST FOR BUSINESS
TIME: 45 MINUTES
TOTAL: 20 MARKS

WRITE ON THE ANSWER SHEET.

YOU CAN USE THIS SHEET FOR YOUR DRAFT.

You are: Judit/Jnos Farkas,

Purchasing manager of Laksszervz Kft,
H-5000 Szolnok,
Petfi S. utca 24.

Write a letter of complaint to: James Stuart

Construct-Tech Ltd.
35, Lincoln Avenue
London SW2 England

You ordered 5000 pieces of tile type Jade 2003.

You received only 3000 pieces.
You want the full quantity.
You want some kind of compensation.
You want to maintain good business relations.

You should write 150200 words.

22
 A SUGGESTED SOLUTION

Construct-Tech Ltd.
35, Lincoln Avenue
London SW2

Attn.: James Stuart

Sales Manager
19th December 2003

Dear Mr. Stuart,

With reference to our order No. 159 that we placed on 20th November, we regret to inform you that
we have not received the full quantity of tiles.

In your confirmation of our order you guaranteed to deliver by 5th December which was essential
for us in order to meet our customers' demands. Unfortunately we have received only 3000 pieces
of the tile type Jade 2003 and have no information about the remaining 2000 pieces ordered.
Since the delay has caused us a lot of difficulties already, could you, please, arrange for prompt
delivery of the rest of the order so that we can receive the tiles within a week. In view of our long-
standing business relationship we suggest that you should allow us a discount of 5 percent on the
whole ordered quantity as a compensation.

We hope you will find our proposal for the settlement of this matter acceptable. We are looking
forward to a favourable reply and your prompt delivery.

Yours sincerely,

Judit/Jnos Farkas
Purchasing Manager

23
 WRITING
ENGLISH TEST FOR TOURISM AND CATERING

TIME: 45 MINUTES
TOTAL: 20 MARKS

WRITE ON THE ANSWER SHEET.

YOU CAN USE THIS SHEET FOR YOUR DRAFT.

You are J. Tth, member of the sales staff at Zemplntours travel agency.

Your clients are Mr. And Mrs. Andrews (6 Crimson Road, Basingstoke BAS6).

They booked a four-day package for the Zempln Music Festival (2024 August) three weeks ago.
Write a letter of notification on the steps to be taken to finalise the booking.

Write a letter of 150200 words in which you

Re-confirm hotel booking (at the Hotel Rkczi 10 Vr utca)
Explain train/coach travel Budapest Srospatak via Miskolc (return) on - site means of
transport to the hotel
Confirm and ask where you should send concert tickets
Ask them to send payment of balance within three days (put in a word of warning on delay or
late cancellation charges).

The letter should be properly paragraphed and organised in the form of a business letter.

24
 A SUGGESTED SOLUTION

ZEMPLNTOURS
F tr 2.
Srospatak

Mr. and Mrs. Andrews

6 Crimson Road
Basingstoke
BAS6

5 May 2003

Dear Mr. and Mrs. Andrews,

We have pleasure in re-confirming your booking for the Zempln Music Festival between 20 24
August 2003. In our first letter of confirmation we indicated that a double room with breakfast had
been reserved for you for four nights at the four/three etc. star Hotel Rkczi,10 Vr utca (street).
To reach your destination please take the Intercity train to Miskolc (timetable enclosed) and from
Miskolc the coach to Srospatak. The coach station is right opposite the railway station. Connection
is excellent. (See timetable).
In Srospatak you either take the local bus which drops you off in front of the hotel or you take a
taxi (about HUF 350/km and a 10 mins ride).
Your concert tickets for 21,22 and 23 August together with the tickets of transport can both be sent
to your Budapest address/hotel or to your home address. Please tell us which way you prefer.
Finally, we kindly ask you to remit the payment of balance: HUF 80.000 on our bank account
1463 576148 within three days.
Please note, that it is international policy for travel agents to apply serious charges for delay of
payment or cancellation beyond the expiry date.
We hope you will enjoy your trip to Hungary and are looking forward to an early reply.
Yours sincerely

J. Tth
Sales assistant 195 words

Encl.

25
26
 SZBELI FELADATOK

ENGLISH TEST FOR BUSINESS

SPEAKING TEST A, B & C
Part A Be prepared for a small talk about your professional background and future aspirations.
(20 points)

Part B Give a summary in Hungarian of the given document. Make sure you include all necessary
information. (10 points)

Wal-Mart versus the planners

Until last week there was no indication that
Wal-Mart, the world's biggest retailer, was
poised to replicate its sprawling out-of-town
cost-cutting format in Britain.
Its 6.7 billion takeover of Asda last June may
have been the catalyst for a price war among
leading supermarket chains, but it was always
assumed that UK planning laws would not
allow the American giant to develop huge out-
of-town retail warehouses.
Then The Observer revealed last week that
Wal-Mart was negotiating to purchase out-of-
town retail parks, buy the tenants' leases and
demolish their shops, rebuilding them to its
own specifications.
Wal-Mart wants large stores usually 200,000
sq ft, or four times the size of a typical Tesco
in which to sell a vast range of goods at
heavily discounted prices.
Earlier this year, executives from the
company held a private meeting with Tony
Blair to gauge the possibility of gaining a
presence in Britain. It is understood the
company, whose worldwide sales total 3
billion a week, received a 'warm reception'
from Number 10, which was excited at the
prospect of a retailer passing on cheaper
prices to consumers.
But establishing that foothold in the four
months since the company bought Asda has
proved difficult. Privately, Asda admits that it
has not been able to circumvent British
planning laws which, since 1996, have curbed
out-of-town development. But buying existing
retail parks offers a realistic way of breaking
the stranglehold.

(Observer 28 August 2001)

Part C Be prepared for a free conversation loosely related to the topic of the document in Part B.
(20 points)

Examiner Prompt ( Csak a vizsgztat pldnyn szerepel)

1. How can retailers be categorized?

2. What are the main functions of retailers?
3. Mention some of the latest developments in the retail sector?
4. What difficulties do they face if they enter foreign markets?

27
 ENGLISH TEST FOR FINANCE
SPEAKING TEST A, B & C

Part A Be prepared for a small talk about your professional background and future aspirations.
(20 points)

Part B Give a summary in Hungarian of the given document. Make sure you include all necessary
information. (10 points)

FTSE launches regional indices for ethical funds

The growth in socially responsible
investment was underlined yesterday by the
launch of a series of indices by FTSE, the
company jointly owned by the Financial Times
and London Stock Exchange.
The four indices for the UK, Europe, the US
and the whole world provide benchmarks
against which institutions can measure and
market the performance of their ethical funds.
Revenue will come from licensing the indices
to clients and a 70 cent charge on each trading
screen showing the data. The SRI indices will
be marketed under the branding FTSE4Good.
The initiative, together with Unicef, the United
Nations Childrens Fund, was launched
by former James Bond star Roger Moore, one
of Unicefs goodwill ambassadors. All
revenues, calculated at about $1m for the first
year, will go to Unicef.
Criteria on which stocks will be selected
include the environment, human rights, social
issues and stakeholder relations. An
independent committee will meet every six
months to review the indices. It will act as an
appeals board for companies that feel they
should have been included.
Ethical investing has been growing rapidly.
While initially focused on excluding certain
industries such as arms and tobacco, it has
developed to include environmental issues as
well.

Part C Be prepared for a free conversation loosely related to the topic of the document in Part B.
(20 points)

Examiner Prompt ( Csak a vizsgztat pldnyn szerepel)

1. What does a stock exchange index represent? Which are the most well-known ones?
2. What do you think the task of Unicef is?
3. What kind of investment can be considered socially responsible?
4. Do you think companies will want to be measured by this index? If yes, why?

28
 ENGLISH TEST FOR TOURISM AND CATERING
SPEAKING TEST A, B & C
Part A Be prepared for a small talk about your professional background and future aspirations.
(20 points)

Part B Give a summary in Hungarian of the given document. Make sure you include all necessary
information. (10 points)

Cruise environmental issues get airing

MIAMI -- The cruise lines are taking a
"leadership position" in the travel industry for
their environmental practices, according to the
Center for Environmental Leadership in
Business (CELB), a conservation advocacy
group.
Jamie Sweeting, director of the CELB's Travel
and Leisure research program, said, "A
number of resorts, hotels and destinations
dump their sewage right along the beaches.
Cruise lines don't legally dump anything full-
stop."
The CELB's interim report on the subject--a
generally positive look at the cruise industry--
was released during the Seatrade convention
here.
However, that wasn't the only word on the
subject. Oceana, a Washington-based
advocacy group, was more critical: It held a
press
conference across the street from the Seatrade
convention to protest laws that allow cruise
ships to dump untreated sewage more than 12
miles offshore.
Cruise ships, a statement said, "are not held to
the same important environmental-protection
standards that apply to cities and industries
that produce a similar amount of waste."
Rich Softye, vice president of environmental
compliance at Holland America Line, said that
was "false."
Softye said the regulations adopted by the
International Convention for the Prevention of
Pollution from Ships, even 30 years ago, are
stricter than some land-based pollution
standards.

TW Crossroads, Rebecca Tobin (3/14/2003)

advocate tmogat
sewage szennyvz

Part C Be prepared for a free conversation loosely related to the topic of the document in Part B.
(20 points)

Examiner Prompt ( Csak a vizsgztat pldnyn szerepel)

1. What is sustainable tourism?

2. How can it be achieved?
3. What effects does tourism have on the environment?
4. What are the potential risks of mass tourism?
5. What is the importance of national parks and game reserves?

29
 ENGLISH TEST FOR BUSINESS
SPEAKING TEST D

Part D - Situation
Act out your role in the given situation. Your partner is the examiner. (20 points)

EXAMINER Headhunter

You are James/Janet Wood, representing Master Search a multi-national headhunter firm. You
have been approached by an Ameri-Net, a US-based Internet Service Provider in Hungary. They
are looking for candidate who currently works in the field and has a knowledge of the business
culture in Hungary. The candidate must have good English.

You think you may have found the ideal candidate, currently working for another internet provider
in Hungary. Find out the following:

expected salary
candidates priorities high salary, promotion, responsibility, job security, personal motivation
etc.
candidates future career plans
any additional benefits (e.g. fringe benefits, car, mobile telephone etc.)
commitments to present employer

YOU START

CANDIDATE Potential Recruit

You are Mike/Michelle Jollie, Budapest branch manager of Preciz-Net, a German-based internet
service provider. Preciz-Net is prominent and firmly established in Hungary and you are satisfied
with your current position, but would like to keep your options open. You have been approached by
a representative of Master Search, a headhunter company to consider working for another firm.
Consider the following:

Your expected salary (current salary 500 000 HUF a month)

needs from work high salary, promotion, responsibility, job security, motivation etc.
plans for future (long-term and short-term!)
language needs, additional skills
reasons for leaving current job

YOUR PARTNER STARTS

30
 ENGLISH TEST FOR FINANCE
SPEAKING TEST D
Part D - Situation
Act out your role in the given situation. Your partner is the examiner. (20 points)

EXAMINER

You are Mr/Mrs Beaver, a credit controller. After sending Mr Fekete, a regular customer of yours
the second reminder below, you call him and
ask whether they received goods/invoice/second reminder,
listen to excuses (be understanding),
agree to extend credit till end of month,
warn him you will change payment conditions, maybe legal action?

YOU START
__________________________________________________________________________
Dear Mr Fekete

Account no. PQ/RS 1010/Invoice no. 987654

We would like to remind you again that the above account is still overdue.
Your invoice has now been outstanding for 100 days although our business terms are 30 days.
In the case of unsettled debts of such duration it is our policy to take legal action.
May we ask to settle your account by return.

Yours sincerely

E Beaver
Credit Controller
___________________________________________________________________________

CANDIDATE

Your are Mr Fekete, a regular customer. After receiving the second reminder above, you are in a
rather awkward situation, as you receive a call from Mr/Mrs Beaver, a credit controller.

Answer his/her questions

Apologise for delay
Explain your problems /Your own customers can't pay, etc.)
Ask for extension of credit
Promise to keep deadline

YOUR PARTNER STARTS

31
 ENGLISH TEST FOR TOURISM AND CATERING
SPEAKING TEST D
Part D - Situation

Act out your role in the given situation. Your partner is the examiner. (20 points)

Candidate

You have just graduated from college. You have seen two job advertisements on the Internet.
You are phoning the recruitment agency to find out about the details of the job and your
chances. Try and get an appointment for an interview. You know you are more eligible for Job
1, but try to insist on Job 2. Use your own particulars (training, experience, etc.)

YOU START

Examiner

You work for MA Recruitment Agency in the UK. You have a client from Hungary who is
interested in two jobs you are advertising.
You have had some good experience with applicants from Hungary, so would be willing to offer
Job 1. Job 2, however, requires a lot of experience which you suspect your client has not
obtained.
Find out about
qualifications
previous work experience
plans
personal qualities

YOUR PARTNER STARTS

Food & Beverage Junior Assistant Manager

Junior Assistant Manager required for food & beverage sector to present a professional image to
all clients & assist with the efficient day to day running of the companies functions. Assisting with
large functions within a prestigious hospitality location. Reporting to & working closely along side
the F&B Manager to ensure excellent standards are met & exceeded on an continuous basis.
Individual must be keen to work 5 days out of 7 & includes w/ends - some split shifts to meet
business needs.

Type: Permanent Location: Hertford Country: England Salary/Rate: 16.5k Posted: 26/08/2004 08:53:56 Reference:
JSHE00261

Head Chef
Our client based in the West Midlands is looking for a Head Chef to work in their busy upmarket
hotel. Your main duties will be to ensure the efficient and effective running of the kitchen team,
ensuring that the preparation and presentation of the food is if a high standard and complies with
food safety regulations. You will be expected to supervise, train and motivate your team. You must
be adaptable, a good communicator with the ability to lead a team. Previous experience in a similar
role is essential.

Type: Permanent Location: West Midlands Country: England Start: ASAP Salary/Rate: 22k-23k Posted: 25/08/2004
11:46:03 Reference: JSLS-HEADCHEF

32