TTTK2093

Topic 1: Introduction to HCI

Section A: Definitions of HCI
 Topic Learning Objectives

Topic
Topic 1B
1A
Topic
1C

LO1: Examine models and basic theories in the area of human

computer interaction
Dalbir, 2016
 Definitions of Human Computer Interaction (1)

Humancomputer interaction (commonly referred to as HCI) researches the

design and use of computer technology, focused on the interfaces between
people (users) and computers. Researchers in the field of HCI both observe the
ways in which humans interact with computers and design technologies that
let humans interact with computers in novel ways.

Source: Wikipedia, 2016

Dalbir, 2016
 Definitions of Human Computer Interaction (2)
The study of how humans interact with computers, and how to design
computer systems that are easy, quick and productive for humans to use.
Source: Dictionary.com, 2016

Human-computer interaction (HCI) is the study and planned design of human

and computer activities.
Source: Techopedia, 2016

Short for human-computer Interaction, a discipline concerned with the study,

design, construction and implementation of human-centric interactive
computer systems.
Source: Webopedia, 2016
Dalbir, 2016
 Definitions of Human Computer Interaction (2)
Human-computer interaction is a discipline concerned with the design,
evaluation and implementation of interactive computing systems for human
use and with the study of major phenomena surrounding them.
Source: ACM SIGCHI Curricula for Human-Computer Interaction, 2009

Human-Computer Interface (HCI): means of communication between a human

user and a computer system, referring in particular to the use of input/output
devices with supporting software.
Source: Encyclopedia.com, 2016

Dalbir, 2016
 Definitions of Human Computer Interaction (3)
I
N
T
E
R
F
A
C
E
2 way interaction

User Experience Design (UX)

Dalbir, 2016
 TTTK2093
Topic 1: Introduction to HCI
Section B: UX, ID and Usability
 Topic Learning Objectives

Topic
Topic 1B
1A
Topic
1C

LO1: Examine models and basic theories in the area of human

computer interaction
Dalbir, 2016
 User Experience (UX)
User experience design (UX, UXD, UED or XD) is the process of enhancing user
satisfaction by improving the usability, accessibility, and pleasure provided in
the interaction between the user and the product. User experience design
encompasses traditional humancomputer interaction (HCI) design, and
extends it by addressing all aspects of a product or service as perceived by
users.

Source: Wikipedia, 2016

Dalbir, 2016
 User Experience (UX)
User experience" encompasses all aspects of the end-user's interaction with
the company, its services, and its products.
Source: DON NORMAN and JAKOB NIELSEN, 2016

User experience (UX) focuses on having a deep understanding of users, what

they need, what they value, their abilities, and also their limitations. It also
takes into account the business goals and objectives of the group managing
the project. UX best practices promote improving the quality of the users
interaction with and perceptions of your product and any related services.

Source: usability.gov, 2016

Dalbir, 2016
 User Experience (UX)

UX is an interdisciplinary Technology
field. UX is a way of looking
at the world that involves
making decisions beyond UX
data with humans firmly in Business Design
mind.

Source: UX Design - The Definitive Beginners Guide, UXPin 2016.

Dalbir, 2016
 UX Components

Visual
design

Information (1) Structuring, organization, and labeling

HCI (2) Finding and managing
architecture

Accessibility Interaction
Usability
design

Source: Wikipedia, 2016

Dalbir, 2016
 Interaction Design

Content
(Text, Industrial Design
Video, etc.) Human
Factors
Interaction
Design
Sound
HCI Design

Dalbir, 2016 Source: Dan Saffer. DESIGNING FOR INTERACTION. 2009.

 Usability (1)
Usability is a quality attribute that assesses how easy user interfaces are to
use. The word "usability" also refers to methods for improving ease-of-use
during the design process.

Source: Nielsen Norman Group, 2016

Dalbir, 2016
 Usability (2)
Usability is defined by 5 quality components:
1. Learnability: How easy is it for users to accomplish basic tasks the first time they
encounter the design?
2. Efficiency: Once users have learned the design, how quickly can they perform tasks?
3. Memorability: When users return to the design after a period of not using it, how
easily can they reestablish proficiency?
4. Errors: How many errors do users make, how severe are these errors, and how easily
can they recover from the errors?
5. Satisfaction: How pleasant is it to use the design?
Source: Nielsen Norman Group, 2016
Dalbir, 2016
 User
Experience
Interaction (UX)
Design (ID)

Usability

HCI

Dalbir, 2016
 TTTK2093
Topic 1: Introduction to HCI
Section C: UX Designer Jobs in Malaysia
 Topic Learning Objectives

Topic
Topic 1B
1A
Topic
1C

LO1: Examine models and basic theories in the area of human

computer interaction
Dalbir, 2016
 UX Designer Job Description
1. User Research: provide understanding and insight of user behavior, needs and motivations.
2. Usability Analyst: apply user research and usability principles to identify usability issues.
3. Information Architect: focus on scoping, building and optimizing how information is organized
and presented to the user.
4. Interaction Designer: draw upon user data along with research and team input to generate an
interaction concepts that enable seamless, relevant, fluid and engaging experience for users.
5. Visual Designer: turn wireframes and prototypes into visual designs that are both user friendly
and adhere to brand guidelines.
6. UX Designer: responsible for the overall user centered design process.

Dalbir, 2016
 UX Designer Job Requirement in Malaysia
1. Bachelor Degree
2. UI/UX Knowledge
3. Web and Mobile Development skills
4. Written and verbal communication skills
5. Team Player

Source: JobStreet.com Malaysia

Dalbir, 2016
 Organizations Hiring UX designer in Malaysia

and many more

Source: JobStreet.com Malaysia

Dalbir, 2016