Ali Harner

4012 Concord St. Midland, MI 48642

(989) 708-3029 | amharner@svsu.edu

EDUCATION
Bachelor of Arts in Communication Anticipated: May 2019
Saginaw Valley State University, University Center, MI
Minor: Marketing

Interpersonal Communication Certificate May 2016

Delta College, University Center, MI

RELEVANT COURSEWORK
Business Communication Media in the Marketplace Communication
Interpersonal Communication Public Relations

WORK EXPERIENCE
Teller November 2015 Present
Chemical Bank, Midland, MI
Help over 100 customers per week on phone and in person by verifying fund availability, check cashing,
account management and properly resolving customer complaints
Work toward set goals each day to meet before year end
Receive praise from fellow employees and managers about my upbeat positive attitude and professionalism

Fun Flock March 2017 Present

Great Lake Loons, Midland, MI
Run on field promotions between innings
Go on public appearances with mascots
Create a family fun environment for all guests

Cashier August 2014 November 2015

LaLondes Market, Midland, MI
Earned outstanding rewards from customers about my friendliness, helpfulness and patience
Exercise interpersonal skills by getting to know the regular customers

Clerk
Joanns Fudge Shop, Mackinac Island, MI June 2014 August 2015
Successfully handle over 100 customer orders daily in a fast-paced environment during each 8-hour shift
Help train new members as they join the team

COMPUTER SKILLS
Microsoft Office: Word, Excel, Outlook, PowerPoint, Access
Social Media: Twitter, Instagram, Facebook, Pinterest, LinkedIn
Operating Systems: Windows, Mac

ACTIVITIES/VOLUNTEER
Member, Alpha Sigma Alpha Delta Sigma Chapter October 2016 Present
Public relations committee member
Sisterhood committee member
Manage the sorority twitter account
Devote about 100 hours a semester to help build sisterhood through involvement of community, academics
and social activities
Girls on the Run November 2012, 2016 Present
Assistant Coach
Running Buddy
Relay for Life June 2013 Present
Team Captain
Organized a team of 15 members
Participate in several events in the community
Special Olympics November 2016 Present
One on One helper
Special Olympics Pageant
S. June Smith Center October 2016 Present
Chemical Bank Cares Day October 2016 Present
United Way September 2012 Present
Party on McCarty Summer 2016

REFERENCES
Mary Ann Knapp, Branch Manager
Chemical Bank
2405 Abbott Road
Midland, MI 48642
(989) 839-5312 (Work)

Scott MacNellis, Business Owner

LaLondes Market
4007 North Jefferson Road
Midland, MI 48642
(989) 636-7794 (Work)
(989) 859-8261 (Cell)
scott@lalondesmarket.com

Lauralee Larson, Teller Supervisor

Chemical Bank
2405 Abbott Road
Midland, MI 48642
(989) 839-5312 (Work)