Operatives Managers

Operatives work directly on a job or Mangers direct the activities of

task and dont have responsibility to other people or workers; also have
oversee others work some operative responsibilities

They are directly responsible for They are responsible for their own
their own piece of work as well as others work

Examples are cook, bank clerk, Examples are area supervisor, dept
dresser, etc head, head of a unit or division, etc
 Mangers Leaders
Mangers are appointed Leaders generally emerge from
within a group

They have legitimate powers They have no formal or legitimate

that allows them to reward and powers, but assume power by
punish others means of their ability to convince
others
Their ability to influence is They influence others to perform
based on the formal authority beyond the actions dictated by
inherent in their positions formal authority
 Mangers Leaders
Managers develop incentives for Leaders energise people,
their employees, generate empower subordinates and
solutions and take corrective colleagues and satisfy un-met
actions needs

Mangers use the inherent Leaders establish direction by

authority in their formal rank to developing a vision of the future,
obtain compliance from the then they align people by
organizational members communicating this vision and
inspire them to overcome
hurdles
 Mangers Leaders
Managers Leaders
Have short-term vision Have long-term vision
Make decisions Facilitate decision-making
Oversee current process Want to see future
Think execution Think ideas
Comfortable with control Well come risks
Problems need to be solved See problems as the
a.s.a.p. opportunities
Impersonal, remote High emotional intelligence
Endorse culture Shape culture
Treats people as subordinates Treat people as followers
Maintain things Challenge things
Makes rules Breaks rules
Focused on managing work Focused on leading people
Drive Leaders exhibit a high level of effort
Desire to They have strong desire to influence and lead others
Lead
Honesty & They should show high level of honesty and integrity
Integrity
Self- They need to show confidence in order to convince
Confidence followers of rightness of goals and decisions

Intelligence They should be able to create visions, solve

problems and make correct decisions
Job-relevant In-depth knowledge allows leaders to make well-
Knowledge informed decisions and to understand the
implications of those decisions