Watch the video again. Read each question and choose the correct answer.

What is the folder?

A travel brochure The Europe file Receipts

What are the papers?

Receipts Files Brochures

Who says "This place is a mess"?

Sam Kate Sam and Kate

Kate: Sam, can you come here a second?

Sam: Sure. What is it?
Kate: What is this folder?
Sam: That's the Europe file.
Kate: Oh. Then what's that folder?
Sam: This one? This is the North America folder.
Kate: And what are these papers?
Sam: Let me see. Um, these ... these are receipts.
Kate: And those brochures?
Sam: Hmm. I don't know.
Kate: Sam, this place is a mess.

Read each question. Click on the box and choose the correct answer.
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Emi: Here. Take this book, please.

 Maggie: Sure.

Kate: Here, these are the Europe files. Those over there are the Asia files.
Sam: Thanks, Kate.

Laura: Look at this office. It's a mess!

Ana: That restaurant on Cliff Street is nice. Let's eat there.

Emi: OK.

Laura: Put the computer on that desk.

Chris: Here. Take these files, please, and give them to Ana.

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Ana: Chris, what's this here on my desk?

Chris: That? That's the new sales file.

Ana: And, what is that over there?

Chris: That is a folder with our meeting notes.

Ana: Are these meeting notes too?

Chris: No, they're receipts.

Kate: What are those papers there?

 Sam: Those are old memos.

Kate: Is this memo for me?

Sam: Yes, it is.

Sam: Kate, these faxes are for you, too.

Kate: Thanks, Sam.

Grammar: Clarification Questions 1

Read each dialog. Drag and drop the answer into the correct blank.
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Emi: What's this called?

Laura: It's called a DVD.

Jin: Who's that?

Emi: That's Professor Adams.

Luis: Where is it?

Laura: It's in that office.

Jin: What does that mean?

Emi: It means "Do not enter."

Jin: What do you call those?

Emi: They're folders.

Read each dialog. Drag and drop the answer into the correct blank.
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Emi: What is this?

Laura: It's a brochure.

Chris: Where's Paul?

Ana: Paul's in Leeds.
Jin: What's this?
Emi: I don't know.

Laura: Where are the files?

Luis: They're here.

Ana: Who's that?

Kate: That's Dr. Park.

Jin: What are those?

Emi: They're folders.

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Laura: Is your English teacher a man or a woman?

Emi: She's a woman.

Ana: This is the fax from Tokyo. Where are the faxes from Taipei?
Chris: I put them in a folder on your desk.

Marie: Is the English class here?

Elena: No. English classes are in that building.

Kate: This is the box of old files. Where are the other files?
Sam: They're in those boxes on the floor.

Maggie: Is this a good computer?

Emi: No, it isn't. I use the computers at the university. They're great!

Kate: Where's the Europe file?

Sam: The Europe file is on my desk

Grammar: Singular and Plural Nouns 2

Read each sentence. Click on the box and choose the correct answer.
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Frankie: Mom! I'm not a child.

 2

Chris: Where are the faxes from the Chicago office?

Emi: I take three classes at the university.

Kate: Both Mrs. and Ms. are titles for married women.

Kate: Mr. is the title for a man.

Frankie: Where are my school books?

Kate says, "Sam, this place is a mess." Sam says, "Oh, really?" What does he
mean?

Yes, you're right. It's very messy. He doesn't think it's a mess.

Kate says, "Could I ask you to clean up a little bit?" What does she mean?

Please come here. Please be neat. Please be on time.

Sam says, "I'll take care of it." What does he mean?

I'll clean up. I'll be messy. I'll go home.

Listen again. Read each question and choose the correct answer.
 play

mute

00:00

Who does Sam call?

Travel File Eversoft I-Travel

What does Sam want to do?

Call I-Travel Open an account Use the Travel File program

What should Sam do?

Click on Help Desk Type his account number Drag the file into the

folder

Read this memo. Then read each question and choose the correct answer.
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 1

The meeting is on ________.

February 12 April 12 April 17

The people at the meeting are from ________.

New York New York and Japan New York, Japan, and Venezuela

3
 In the memo, you means ________.

Hiro Takahashi Ellen Parker Victor Herrera and Carlos Gutierrez

At 4:15, Ms. Herrera and Mr. Gutierrez will ________.

talk eat travel