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Tech (EEE)
Email id: prateverma@gmail.com, prateverma@yahoo.com
Contact No.:7838523053

A solution driven Business Analyst with 4 years of experience in full SDLC

including software requirement Gathering and Analysis, Documentation, Testing,
Implementation, Production Monitoring and support.

Indiabulls, Gurgaon Business Analyst
April15 till present
2 years of experience as Business analyst with Indiabulls Lending Business.
Primarily focused on understanding business change needs, assessing the
impact of those changes, capturing, analyzing and documenting requirements
and then supporting the communication and delivery of those requirements to
Key Responsibilities:
Participating and owning discussions for RTMs, Functional design and JAD
Analyze client requirements and create requirement documents like BRD,
FRD, SRS, Use Cases to facilitate communication between IT team and
Develop Business Architecture using functional and Non-functional
requirements such as scope, processes, constraints, alternatives and
Conduct functional and User Acceptance testing to meet client needs.
Communicate clients business requirements by constructing easy to
understand data and process models.
Well versed with Agile Methodology and have readiness to work in a
collaborative environment especially in Agile teams.
Providing input to development and testing team to meet clients need
and develop business specification like BRS, FRS to support these
Liaise between business and technical personnel to ensure mutual
understanding of processes and applications.
Monitor and report on project progress and, as necessary, coordinate the
development, discussion, and approval of corrective action and/or
contingency plans.
Create project status reports, highlighting critical risks/issues for
management and overall status of the project.
Projects (Lending)
It is Indias first and most innovative IT platform in Indian Mortgage Industry
(branded as e-Home Loans) where entire mortgage operations is automated. It
includes online form filling by customer and auto allocation of leads to sales
team on pre-defined round robin basis in Lead Management System where
users can validate application and docs and communicate to customers. It is
also integrated with FinnnOne which get auto populated data once a case is
vetted by sales team and is ready for underwriting. It also includes verification
of customer documents through Aadhaar based e-sign process which is UIDAI
approved. E-KYC via IRIS for quick capturing of leads data while account
opening using Aadhaar no. Also linked with UPI for quick transactions.

SOCIAL MEDIA INTEGRATION (Facebook and Chat Bot Platforms)

Integration of E-Mortgage with facebook and Chat bot to tap highly
mobile/connected audience. Prepare the fb UI designing and list out the
services to be provided on Indiabulls fb page from Login till disbursal services.
Users also get fb notifications regarding status and reminders. Indiabulls Chat
bot integration with E-Mortgage allows users to fill application form and
generate lead from within their Facebook Messenger conversations.


Its a method or logic driven system for employees and agencies so that time
of calculation of incentive can be downsized from 27 days to 3 days. It used by
Operations, Sales and Finance department for calculation of incentives for
3000 sales users.
Integrated with three other systems FinnOne, SAP and RnR for exchange of
data while maintaining integrity.

SALESTRAK Lead Management system

Helped in re-modeling of legacy system to improve the efficiency and
productivity of Sales Department thus tapping customers to serve them in a
better way. Integrated with online Home Loam portal to get customers
application form, KYC and other documents. Users can check details and KYC
documents uploaded by customers and can directly send SMS to customers
regarding status of each doc or to raise query.


A dedicated recruitment and risk management system for managing new and
DSAs/BAs. Users of this application are from Operation, Risk and Sales
department, who enter and scrutinize the applications and maintains the
transparency regarding status of candidature. DSA/BA can also submit
application form and upload KYC doc with and without e-sign.


System for managing customers service request at different branches and
approving the requests by credit users before further process. This system is
used by operations/credit users of branches and Head Office for exchange of
documents and to resolve SRs.

Rewards & Recognition Mobile App

This project involves UI/UX design and development of IBLeaugue mobile
application for DSA/BA. It also involves identification of RESTful web APIs to be
consumed in mobile app so that web version can be replicated.

Alle Technologies, Noida ASSOCIATE CONSULTANT

June13 to March15
Worked as Business Analyst on Retail Banking for US Mortgage process to replace
manual process by an automated one for end to end loan handling i.e. from
application filling till document storage.
Develop Business Architecture using requirements such as scope,
processes, alternatives and risks.
Analyze client business requirements and process through document
analysis, interviews, workshops and workflow analysis.
Conduct functional and User Acceptance testing to meet client needs.
Communicate clients business requirements by constructing easy to
understand data and process models.
Providing input to development and testing team to meet clients need
and develop business specification to support these modifications.

Projects (US MORTGAGE and ERP)

SUN SOFT Lead management System
A Dedicate system for generation and management of leads of US region to
get details and documents online. Digitizing the Bank Systems and helping the
credit team taking decisions on retail lending in 5 days down from 12 days.


Worked as functional consultant and suggested the best add-on Dynamics NAV
for improving the efficiency and productivity.


Training in Advance Excel & SQL during the MBA program.
MBA (IT & Finance) from Symbiosis Institute of Computer Studies &
B.Tech from Krishna Engineering College (UPTU), Ghaziabad in 2009.

Key Skills: Project Management, Requirements gathering, Testing,
Documentation, Business analysis techniques.
Technical skills: RDBMS/SQL, Functional Testing, MS Project, MS OFFICE (Word,
Spreadsheet modeling, PowerPoint, Outlook, MS Visio), Advance Excel, TOAD, JIRA.