(Following Paper ID, Subject code & Roll No.

to be filled in your answer book) (SECTION- B)

Subject Code: PGDM16-108 Roll No.
2. Attempt any five questions
(5x10=50)
PGDM 1st (Odd) Semester
THEORY EXAMINATION (2016-17) a) What is an operating system? Briefly explain its
CA & MIS various functions in detail.
Time: 3:00 Hrs. M.M. 70
b) Explain magnetic storage devices & optical storage
(SECTION A) devices.

1. Attempt any four questions c) What is network topology? What are its different types?
(4x5=20) Explain.

a) Explain Transaction Process System and Decision Support d) Briefly discuss TCP/IP protocol also explain Telnet and FTP.
System.
e) What is Artificial Intelligence? Briefly explain its applications
b) Define Networks. Explain type of networks. and benefits.

c) Explain Compiler, Interpreter and Assembler.
d) Explain Customer Relationship Management. What are
different CRM solutions?
f) Explain Management Support system, Executive Support
System and Management Information System.
g) Explain ERP. What are its different components? Also mention
at five merits and demerits of ERP.

e) Write Short notes on: h) Explain Cyber crime and its different types. Also mention the
MS-PowerPoint. steps to prevent cyber crime in information system.
MS-Excel.
MS-Word.
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