Marketing Philosophies

As we know, every company has different idea regarding philosophy of marketing. Some
companies concentrate on the large scale production while some concentrate only on the quality
of the product etc.
Therefore, under the marketing philosophy, there are following five concepts:
1. Production Concept: Production concept lays emphasis on availability and affordability
of products. If these two elements are present in marketing, the enterprise will succeed.
The production concept is one of the oldest concepts in business. It holds that consumers
prefer products that are widely available and inexpensive. Managers of production-
oriented businesses concentrate on achieving high production efficiency, low costs, and
mass distribution. This orientation makes sense in developing countries such as China,
where the largest PC manufacturer, Legend (principal owner of Lenovo Group), and
domestic appliances giant Haier take advantage of the countrys huge and inexpensive
labor pool to dominate the market. Marketers also use the production concept when they
want to expand the market.
The utility of this philosophy is apparent only when demand exceeds supply and when
Products cost is too high. Production concept does not focus on quality and it was the
limitation of this concept.
However, this concept is not entirely true. Its greatest drawback is that it is not always
necessary that the customer every time purchases the cheap and easily available goods or
services.
2. Product Concept: Those companies who believe in this philosophy are of the opinion
that if the quality of goods or services is of good standard, the customers can be easily
attracted. The basis of this thinking is that the customers get attracted towards the
products of good quality. On the basis of this philosophy or idea these companies direct
their marketing efforts to increasing the quality of their product. It is a firm belief of the
followers of the product concept that the customers get attracted to the products of good
quality. This is not the absolute truth because it is not the only basis of buying goods. The
customers do take care of the price of the products, its availability, etc. A good quality
product and high price can upset the budget of a customer. A new or improved product
will not necessarily be successful unless its priced, distributed, advertised, and sold
properly.

For Example: Today Econo ball pen is market out in our country because it cannot be
modified the quality and also improve day by day. Another Example is Arometic Shop.
3. Selling Concept: Those companies who believe in this concept think that leaving alone
the customers will not help. Instead there is a need to attract the customers towards them.
They think that goods are not bought but they have to be sold. The basis of this thinking
is that the customers can be attracted. Keeping in view this concept these companies
concentrate their marketing efforts towards educating and attracting the customers. In
such a case their main thinking is selling what you have. This concept offers the idea
that by repeated efforts one can sell-anything to the customers. This may be right for
some time, but you cannot do it for a long-time. If you succeed in enticing the customer
once, he cannot be won over every time. On the contrary, he will work for damaging your
reputation. Therefore, it can be asserted that this philosophy offers only a short-term
advantage and is not for long-term gains.
Selling Concept focus only sell the products what they produce rather than what the
market wants.

For Example: Today many organizations attract customer by giving Buy 1 get 1 free.

4. Marketing Concept: Those companies who believe in this concept are of the opinion
that success can be achieved only through consumer satisfaction. The basis of this
thinking is that only those goods/service should be made available which the consumers
want or desire and not the things which you can do.
In other words, they do not sell what they can make but they make what they can sell.
Keeping in mind this idea, these companies direct their marketing efforts to achieve
consumer satisfaction. The marketing concept holds that the key to achieving
organizational goals is being more effective than competitors in creating, delivering, and
communicating superior customer value to your target markets.
In short, it can be said that it is a modern concept and by adopting it profit can be earned
on a long-term basis. The drawback of this concept is that no attention is paid to social
welfare.
This concept is based on the following pillars:
(i) To identify the market or customers who are selected as the target of marketing
effort.
(ii) To understand the needs and wants of customers in the target market.
(iii) Developing products or services for satisfying the needs of the target customers.
(iv) To ensure better satisfaction of needs of the target market as compared to
competitors.
(v) To do all this at a profit.

5. Holistic Marketing Concept: Holistic marketing concept is defined as a marketing

strategy which considers the business as a whole and not as an entity with various
 different parts. According to holistic marketing concept, even if a business is made of
various departments, the departments have to come together to project a positive & united
business image in the minds of the customer. Holistic marketing concept involves
interconnected marketing activities to ensure that the customer is likely to purchase their
product rather than competition.

For Example- An organization will have different departments like sales and marketing,
accounting and finance, R&D and product development and finally HR and operations.
Thus, if you want to implement a holistic marketing concept in your organization, you
need to ensure that R&D and product development take the feedback from marketing and
sales to launch the product which is most likely to attract customers. On the other hand,
they need to work closely with accounting and finance to find out the exact budget for the
project. Sales and marketing need to communicate to the HR the right kind of people that
they need, and finally, admin and operations need to devise a plan to retain these people.

4 key concepts which are important in Holistic marketing are:

I. Relationship marketing Building a better relationship with your customers,

internal as well as end customers is beneficial for holistic marketing.
For Example: Northern university maintain good relationship with public
university, media, banking organization and others.
II. Integrated marketing Products, services and marketing should work hand in
hand towards to growth of the organization.
III. Internal marketing Marketing between all the departments in an organization
IV. Social Marketing: The idea that the organization should determine the needs,
wants and interests of target markets and deliver the desired satisfactions more
effectively and efficiently than competitors in a way that maintains or improves
both the consumers and societys well-being.
Thus Holistic marketing is a concept which is organization wide and helps the growth of the
organization with the right marketing of the product. With the rise in competition and the limits
placed on customers with finite financial resources, decisions will be scarce and as an
organization we have to implement holistic marketing so that decisions are made by customers in
our favor.