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REVISION 6.0
--------------------------------------------------------------------------------------GEN II OPERATIONS MANUAL
TABLE OF CONTENTS
PILLOW SPEAKER MIN 21
SAFETY INSTRUCTIONS 5-7 PILLOW SPEAKER MAX 21
Do not use this LCD TV Monitor near water. For example: avoid placing it near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a
swimming pool, etc.
This apparatus shall be connected to a mains socket outlet with a protective earthing connection.
Advertisement:
Pour rduire le risque du feu ou de dcharge lectrique, nexposez pas cet appareil la pluie ou lhumidit. Lappareil ne sera pas expos lgoutture ou
lclaboussement et aucun objet remplis de liquides, tels que des vases, ne seront placs sur lappareil.
REGULATORY INFORM
This equipment generates, uses and can radiate radio frequency energy, and if not installed in accordance with this instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by on or more of the follow measures:
CAUTION
Do not attempt to modify this product in any way without written authorization from HealthCare Information, LLC. Unauthorized modification will void the
warranty of the product.
COMPLIANCE
The party responsible for this products compliance is:
HealthCare Information, LLC, 113 Commerce Blvd., Loveland, OH 45140, USA. Phone 513-271-8100.
7) Do not block any ventilation openings. Install in accordance with the manufactures instructions.
8) Do not install near any heat source such as radiators, heat registers, stoves, or other apparatus (including amplifiers)
that produce heat.
9) Do not defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one
wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or third
prong are provided for your safety. If the provided plug does not fit into you outlet, consult an electrician for
replacement of the obsolete outlet.
10) Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold
with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13) Unplug this apparatus during lightning storms or when unused for long periods of time.
14) Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.
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YOUR NEW PRODUCT HAS BEEN MANUFACTURED AND TESTED WITH YOUR SAFETY IN MIND. HOWEVER,
IMPROPER USE CAN RESULT IN POTENTIAL ELECTRICAL SHOCK OR FIRE HAZARDS. TO AVOID DEFEATING
THE SAFEGUARDS THAT HAVE BEEN BUILT INTO YOUR NEW PRODUCT, PLEASE READ AND OBSERVE THE
FOLLOWING SAFETY POINTS WHEN INSTALLING AND USING YOUR NEW PRODUCT, AND SAVE THEM FOR
FUTURE REFERENCE. OBSERVING THE SIMPLE PRECAUTIONS DISCUSSED IN THE MANUAL CAN HELP YOU
GET MANY YEARS OF ENJOYMENT AND SAFE OPERATION THAT ARE BUILT INTO YOUR NEW PRODUCT.
HD-IPTV
Power Cord
IR Remote
NOTE: Instructions in this manual apply to all of the above listed sets unless stated
otherwise.
*The RM52II model set is not UL Listed at this time. Model RM52II is not available at the
time of this printing.
IR Remote Control
27. ESC
FRONT PANEL
Do not plug the set in until the rest of the installation is finished.
Use only the included UL listed Hospital Grade Power Cord.
If hanging the set on a wall, make sure the wall mount used is rated to carry the weight of the set.
RM20II 17lbs
RM22II 17.5lbs
RM26II 30lbs
RM32II 36lbs
RM42II 78lbs
RM52II Not available at time of printing.
BASIC CONNECTIONS
Antenna or Cable
Connect the antenna or cable lead to the RF input connector on the inside of the set closest to the
USB port.
You can connect a device with composite audio/video outputs such as a DVD or VCR player to the
composite input jacks on the left side of the monitor. Connect the video output of the device to the
yellow jack, the right audio output of the device to the white jack and the left video output of the
device to the red jack. Change the source to AV to use the device.
You can connect a device with component audio/video outputs such as a DVD player to the
component input jacks on the backside of the monitor. Connect as follows:
Use a male to male VGA cable to connect a computer monitor output to the PC input on the back of
the set. Make sure the computer resolution is set equal to or lower than the maximum resolution of
the set, which is WXGA or 1366 X 768.
External Speakers
You can drive an external amplifier and speakers by connecting the composite audio output jacks to
the line input jacks of the external amplifier. The composite audio output level is variable and
controlled by the TV volume control and can also be muted. You can access the setup menu and
turn the internal speakers off without affecting the composite audio output jacks. See page 21.
NOTE: Lower the TV volume all the way before connecting an external amplifier and speakers.
Once the amplifier and speakers are connected and turned on, raise the TV volume slowly and
adjust the amplifier volume as necessary.
External Monitor
To use an external monitor with your set, connect the composite video output to the composite
video input of the external monitor. If the monitor has audio capabilities, connect the composite
audio output jacks of the TV to the composite audio input jacks of the monitor.
Pillow Speakers
Before connecting the pillow speaker to the set, you must plug the set in and enter the setup menu to
set the set for the proper type of pillow speaker you are going to use. See Page 23. To connect the
TV for pillow speaker control you will need a jumper with either a phone plug or a 6-Pin
Amphenol plug on the TV end. The other end should match your wall jack. See page 31.
For three button analog pillow speakers use the 6-Pin Amphenol jack only.
For Zenith, Philips, RCA and one button analog type digital pillow speakers, use either jack.
NOTE: Zenith, RCA and Philips type pillow speakers refers to the digital code the pillow
speakers send to the TV, not the manufacturer of the pillow speaker.
Software Updates
Connect an RS-232 port on a PC or laptop to the RS-232 port on the TV to update the TV operating
software. A programming board is required to update the M-star software. Your vendor will
supply the necessary hardware, software and files to update the software.
The pillow speaker interface software can be updated using the RJ-11 communication port along
with a special programmer and PC. Contact your vendor for details.
Press the setup button on the IR remote after entering the 9999 code to access the setup menus.
To change the IR band on an HCI IR remote press and hold the power button for 10 seconds. The IR
band will toggle between IR Band 1 and IR Band 2.
Press the VOL+ and CH+ buttons on the front or side panel at the same time to change IR bands. See
Pages 24 and 30.
Press the VOL- and CH- buttons on the front or side panels at the same time to display software version
information. Same as function code 11111.
Press VOL+ and VOL- buttons at the same time to change the SPEAKER MODE. See page 21.
Enter function code 15428 to keep the setup menu active until the TV is turned off. Once this code is
entered you will not have to enter the 9999 code until the set is turned off even if the setup menu
times out.
Pillow Speaker Setup
Access the setup menu. Use the right arrow button to select the SOURCE SETUP menu. Press the down
arrow button to select PILLOW SPEAKER. Use the left and right arrow keys to select the type of pillow
speaker you wish to use. See page 23.
Access the setup menu. Use the Right arrow button to select the SOURCE SETUP menu. Press the
down arrow button to select TV SETUP. Press the right arrow button. Press the down arrow button to
select SOURCE. Use the Right/Left arrow button to set the signal source. See pages 26 and 27. Press
the ENTER button. Press the Down arrow button to select AUTO SCAN. Press the Right arrow
button to start the auto scan process. The TV will scan all channels and store active channels in the
program list.
Access the setup menu. Use the right arrow button to select the SOURCE SETUP menu. Press the
Down arrow button to select DTV SETUP. Press the Right arrow button. There may be a pause as DTV
starts up. Press the Down arrow button to select TUNER SOURCE. Use the Right/Left arrow buttons to
select the digital signal source. See page 27. Press the ENTER button. Press the down arrow button to
select SIGNAL TYPE. See Page 27. Use the Right/Left arrow buttons to set the signal type. Press the
ENTER button. Use the Down arrow button to select AUTO SCAN. Press the right arrow button to
start the auto scan process. The TV will scan all channels and store active channels in the program list.
Certain features such as the ALARM require the proper date and time to function properly. To set the
date and time:
1. Enter function code 9999 with the IR remote. See page 16.
2. Press the FUNCTION button on the IR remote until the date and time are displayed.
4. Use the left and right navigation buttons to select the number to be changed. Use the up and
down arrow keys or the number keys to set the correct date and time.
5. Press the ENTER button on the IR remote after all fields have been set.
FM Setup
Use this procedure to preset the FM favorites list. Up to 10 channels may be added to the favorites list.
You will need and IR remote and the RF frequency of the stations you wish to add. This setup is optional.
This setup procedure can be used to make sure certain channels are easily available to patients at all times.
1. Turn TV on.
2. Use the LEFT/RIGHT arrow buttons to select the SOURCE SETUP menu.
5. Use the LEFT/RIGHT arrow buttons to select the channel number you wish to setup.
7. Use the LEFT/RIGHT arrow buttons to select the digit to change and the UP/DOWN arrow
buttons to change the digit. Repeat this step until the frequency of the station you wish to add in
complete. For station frequencies less than 100.00MHz, the first digit should be 0. The
selected digit will be highlighted. You may also use the number buttons to enter the digits.
10. Use the LEFT/RIGHT arrow buttons to select the character to change and the UP/DOWN arrow
buttons to change the character. Repeat this step until all characters have been entered for the
station label. The label will appear on the lower left side of the display with the channel number
selection. This step is optional.
12. Use the LEFT/RIGHT arrow buttons to set the signal level below which the audio will mute.
This is the same for all FM channels. Once it has been set, this step may be skipped.
14. Use the LEFT/RIGHT arrow buttons to select the screen display while in FM mode.
15. This is the same for all FM channels. Once it has been set, this step may be skipped.
17. User the LEFT/RIGHT arrow buttons set the current favorites channel to LOCK or UNLOCK
status. When set to lock, patients will not be able to change the current favorite channel. Each
Favorites channel can be set to LOCK or UNLOCK status individually.
Patients will be able to add their own channels to the favorites list by pressing and holding the
FAV button. However, only favorite channels set to UNLOCK will be available for them to
use.
18. To setup additional FM favorite channels press the UP arrow button 5 times and repeat steps 5-
18 until all of the FM favorites channels are setup. It is not necessary to setup all channels.
19. When all desired channels have been entered, press the DOWN arrow button until SAVE is
selected and press the RIGHT arrow button twice.
1. Enter the alarm setup screen by pressing the ALARM button on the IR remote control.
2. User the UP/DOWN arrow buttons to select the alarm you wish to set or change.
4. Press the RIGHT arrow button to set the mode. Selections are:
5. Press the DOWN ARROW button. Use the LEFT/RIGHT arrow buttons to set the month.
6. Press the DOWN ARROW button. Use the LEFT/RIGHT arrow buttons to set the day.
7. Press the DOWN ARROW button. Use the LEFT/RIGHT arrow buttons to set the hour.
8. Press the DOWN ARROW button. Use the LEFT/RIGHT arrow buttons to set the month.
9. Press the DOWN ARROW button. Use the LEFT/RIGHT arrow buttons to set the minute.
10. Press the DOWN ARROW button. Use the LEFT/RIGHT arrow buttons to select AM or PM.
11. Press the DOWN ARROW button. Use the LEFT/RIGHT arrow buttons to set the source. (turn on only)
Selections Are:
12. Press the DOWN ARROW button. Use the LEFT/RIGHT arrow buttons or numeric keys to enter the channel.
(turn on only) If the source selection if NOT TV, HDTV or FM this line will be automatically skipped.
13. If necessary, press the DOWN ARROW button to set the ALARM VOL. Use the LEFT/RIGHT arrow buttons or
numeric key pad to set the volume level the TV will turn on to.
NOTE: If alarm mode is set to POWER ON or DAILY ON and the TV is already on at the set alarm time, the TV will go to
the SOURCE, CHANNEL and VOLUME settings set in the alarm event.
Picture Menu
PICTURE MODE Selects the picture mode. Each mode except user is a pre-defined setting for
contrast, brightness, hue and color level. Selections are:
STANDARD - MOVIE - VIVID USER
CONTRAST Adjusts the difference between light and dark areas of the display.
BRIGHTNESS Adjusts the overall brightness of the display.
` HUE Adjusts color balance. Also called TINT.
SATURATION Adjusts the color level of the display.
SHARPNESS Adjusts sharpness of the display.
COLOR TONE Adjusts the over all color scheme. Selections are
NORMAL-WARM-COOL
SCREEN SIZE Selects the scale of the picture. Also called ZOOM. Selections are:
NORMAL - PANORAMA - WIDE ZOOM 1 ZOOM 2
3D NR Comb filter setting. Sets the level of dynamic noise reduction for the picture.
Selections are:
OFF LOW MEDIUM HIGH
Noise reduction can help improve a low quality picture. However, if used on a
good quality picture, the picture quality may decrease. Set for best picture.
NOTE: You can also change the SPEAKER MODE by pressing the VOL UP and
VOL DOWN buttons on the front or side panel at the same time.
SOUND MODE Selects the sound mode. Can not be change when SPEAKER MODE in set for
PILLOW. See SPEAKER MODE above. Selections are:
STANDARD MOVIE MUSIC USER
BASS Adjusts the low frequency sound level. SOUND MODE must be set for user to
adjust this setting.
TREBLE Adjusts the high frequency sound level. SOUND MODE must be set for user to
adjust this setting.
BALANCE Adjusts the right and left speaker sound levels. SOUND MODE must be set for
user to adjust this setting.
MONO Single channel sound. Both speakers produce the same sound.
This setting may produce better quality sound with weak signals.
CLOSED CAPTION Sets CLOSED CAPTION mode and which closed caption or text services are
available to the patient.
OFF ON ALWAYS
CC ON MUTE Determines if closed caption or text is displayed when sound is muted. Selections
are:
OFF ON
CC1-CC4 Determines which closed caption or text services will be available to patients.
TEXT 1-TEXT 4 Selections for each are:
ON OFF
NOTE: CLOSED CAPTION must be set to ON or ALWAYS and at least one service must be set to
YES for closed caption or text services to operate correctly.
MAX/MIN VOLUMES Sets maximum and minimum sound levels that patients can adjust the set to. Sound
level can only be adjusted to a level that is between the MAX and MIN settings.
See page 22.
TELEVISION MIN Sets the minimum sound level the set can be adjusted to when SPEAKER MODE is
set to TV ONLY or BOTH. Selections are:
0-100
TELEVISION MAX Sets the maximum sound level the set can be adjusted to SPEAKER MODE is set to
TV ONLY or BOTH. Selections are:
.
0-100
PILLOW MIN Sets the minimum sound level the set can be adjusted to when SOUND MODE is
set to PILLOW. Selection are:
0-100
PILLOW MAX Sets the maximum sound level the set can be adjusted to when SOUND MODE is
set to PILLOW. Selection are:
0-100
NOTE: Set the MIN and MAX volumes to the same level to lock the sound at a pre-determined sound
level. Patient will not be able to change the sound level.
LOAD FROM USB Loads setup data from USB flash drive.
START UP SETTINGS Sets the SOURCE, CHANNNEL NUMBER and VOLUME the set will use when first
turned on.
SOURCE Sets the input source the TV will used when turned on. Selections are:
NOTE: If set to none TV will turn on to same source it was using when turned
off.
CHANNEL NUMBER Sets the channel number the TV will tune to when turned on.
VOLUME Sets the volume level the TV will use when turned on.
NOTE: If set to 0, TV will have the same volume level it had when turned off.
MENU LANGUAE Sets the language used for the ON SCREEN MENUS. Selections are:
MENU Sets the background transparency of the ON SCREEN MENUs. Selections are:
TRANSPARENCY
0 13 25 38 50 63 75 88 100
MENU DISPLAY TIME Sets how long the ON SCREEN MENUS will be displayed after last button press.
Selections are:
NOTE: When set to always this setting will change back to 2 MIN when TV is turned
off.
PARENTAL CONTROL Enters the Parental Control setup menu. Also called V-Chip. Default password is
0000. See pages 46-48 for instructions on how to setup Parental Control.
SIP AND PUFF Turns SIP AND PUFF mode on and off. Selections are:
NO - YES
PILLOW SPEAKER Sets type of pillow speaker being used. See page 31 for additional information.
Selections are:
SETUP PASSWORD Changes the password used to enter the setup menus.
SYSTEM
POWER SETTINGS Setup for power settings.
OPERATING HOURS Sets the hours of operation for the set. Set will function normally during
enabled hours and will not turn on during disabled hours.
NOTE: During disabled time if an attempt is made to turn the set on the set will come on to a
black screen and display OFF TIME NO SERVICE for 15 seconds after which time the set
will turn off. During the time OFF TIME NO SERVICE is displayed on the screen you can
enter function code 9999 to enter the setup menu. TV will not turn off while in the setup menu.
NOTE: POWER SAVING must be set to MEDIACARE for all sets being
used with a MediaCare system.
ON OFF
ON TV will turn off when using channel up and channel down buttons
between the lowest and highest programmed channels.
OFF TV will not turn off between highest and lowest channels.
IR BAND SELECT Selects the IR band to use with an HCI IR remote. The IR BAND of the remote
control must be set to match the TV. Change will not take effect until setup menu is
exited. Selections are:
12
NOTE: Bands 1 and 2 work with HCI remotes. Bands 3 and 4 are for universal
remotes. Bands 3 and 4 can only be selected using the CH+ and VOL+ buttons. See
page 30.
KEY DEFINE Changes the functions of the front or side panel buttons. See Page 48.
LOCK 2 Only CH+, CH-, VOL+, VOL- and POWER buttons operate.
NONE TV comes on to same source that was being used when turned off.
FM FM Radio.
AV Left side audio/video jacks.
LED CONTROL Sets the status of the power LED when the set is on or off. Selections are:
NORMAL Power LED is off when the set is on and on when the set is off.
REVERSE Power LED is on when the set is on and off when the set is off.
IR-BLINK Power LED is off but blinks when a button is press on the front panel,
IR remote or pillow speaker
CLOCK DST Turns Daylight Savings Time on and off. Selections are:
OFF - ON
SOURCE ROLL When on, CH+ and CH- buttons will scroll through the active input sources between the
lowest and highest programmed channels. Selections are:
OFF ON
SERIAL CONTROL Turns serial control for HCI DVD player on and off. Selections are:
OFF DVD
OFF Serial control is turned off. Set to OFF if no HCI DVD player is being used.
DVD Serial control is turned on. Set to DVD when using an HCI DVD player.
SOURCE SETUP
CHANNEL Displays current channel number. Use right and left arrow buttons to change NUMBER
channel. Selected channel will be displayed behind the menu.
ADD/REMOVE Manually add or remove the current channel from the channel line up. This affects the
current selected bank only. See pages 50 and 51.
LABEL Set a channel label to be displayed for the currently selected channel. Use the right and
left arrow buttons to select the character and the up and down arrow keys to change the
selected character. Press and hold the up or down arrow buttons to scroll through the
characters at a fast rate. Press the ENTER button when done.
NOTE: Press the blue arrow at the bottom of the IR Remote to clear all characters.
FINE TUNE Used to manually fine-tune the channel frequency. This should be left at 0.
CH PREVIEW CH PREVIEW MODE displays 9 channels on the screen at the same time and scans
MODE from one channel to the next as determined by the CHANNEL PREVIEW MODE
setting. Audio will be heard from the currently selected channel window. To start and
stop brows mode, press the preview button on the IR remote. As each channel is
scanned, full motion video will be displayed for about 10 seconds, then the video
will freeze and the next channel will be scanned and displayed. Only active
channels for the current selected BANK will be scanned. See pages 50 and 51.
Selections are:
ALL CH Displays 9 channels on the screen starting with the current channel
being viewed. After the 9th channel is scanned, the next channel in
the programmed channel list will be scanned starting in the upper left
window on the screen. You can use the arrow keys on the IR remote
to select which channel is currently being scanned. Audio will be
heard from the currently selected channel.
FAVOR Displays 9 channels on the screen that are stored in the FAVORITES
CHANNEL list. If no channels are in the FAVORITES LIST, only
the current channel will be displayed. See page 30. If less than 9
channels are stored in the FAVORITES CHANNEL list, channels
will be repeated.
SAVE Saves the current TV setup into permanent memory. Select SAVE after all settings
have been completed and press the RIGHT arrow button twice.
DTV SETUP Enters digital TV setup. See page 49 for information on DTV.
CHANNEL NO Displays current channel number. Use right and left arrow buttons to change
channel. Selected channel will be displayed behind the menu. Use this to manually
add channels.
ADD/REMOVE Manually add or remove the current channel from the channel line up. This affects
the current selected bank only. See pages 50 and 51. Selections are:
ADDED REMOVED
NOTE: When adding a digital channel it will take several seconds for the TV to
scan the channel and add it to the channel line up.
NOTE: Contact the local cable company for information on which type of QAM
they are using and also to determine what digital channels are available to you. If
you cannot contact the cable company, set the source for CABLE 64 and run an
auto scan. If no channels are found, set the source for CABLE 256 and run the auto
scan again. If no digital channels are found on either setting then there are no
digital channels available.
If you are converting off air digital channels to CATV channels with out converting
to QAM, set ATSC SOURCE to QAM and ATSC MODE to AIR 8VSB.
SAVE Saves the current TV setup into permanent memory. The TV will store all settings
in to operating memory. These settings will not be lost if there is a power outage.
This function allows the saved setting to be reloaded into operating memory should
someone change the setting accidentally. Any previous saved settings will be lost.
AUTO SCAN Scans for all available digital channels and places them in to the channel lineup.
Unused channels are deleted. Use the ADD/REMOVE function to manually add
and delete channels. Auto scan affects only the currently selected bank. See pages
50 and 51.
1-23-4
BANK EDIT Used to manually edit the program banks (tiers). See page 50 and 51.
FM SETUP Channel setup for FM listening. See pages 17 and 18 for setup instructions.
FREQUENCY Used to enter the frequency of the selected CHANNEL NO. Use the right/left
arrow keys to select the digit to enter and the up/down arrow keys or the number
keys to change.
LABEL Used to enter a station ID label for the selected CHANNEL NO. This label will be
displayed if the On Screen Display is set on. See SCR MODE. Use the right/left
arrow keys to select the character to enter and the up/down arrow keys to change.
FM LEVEL FM channels with signal strength below this setting will be muted.
SCREEN MODE SCREEN MODE Determines what the set will display when in FM mode.
Selections are:
BLACK BLUE SCREEN OFF BLACK+OSD BLUE+OSD
FAVORITE Locks the selected channel so that a patient cannot change the channel.
LOCK Selections are:
UNLOCK - LOCKED
NOTE: FM On Screen Display when on, shows FM FAVORITES LIST, Frequency, Signal
Strength, and Favorite number if programmed into the FM FAVORITES LIST.
SOURCE LABELS Allows renaming of input selections. For instance, if you have a VCR connected to
the audio/video inputs, AV can be renamed to VCR. Up to 8 characters may be
used in a name.
Use the up/down arrow buttons to select the input you wish to rename. Use the
left/right arrow buttons to select the character to change then use the up/down arrow
buttons to select the character.
SOURCE ROLL When set to on, TV will cycle through all input sources that are enabled when using
the CHANNEL UP and CHANNEL DOWN buttons as if they were TV channels
located between the highest and lowest programmed channels. Selections are:
NO - YES
INPUT AUTO-DET When on, the TV will return to the previous input source if there is no video or the video
is lost for the current input. Selections are:
ON - OFF
FUNCTION ACTION
SLEEP
Minutes and Seconds left on the SLEEP TIMER. 0 will be displayed if the sleep timer is
off.
CLOSED CAPTION
Displays the selected Closed Caption mode selected in the ADVANCE menu.
SCREEN SIZE
SOUND MODE
PICTURE MODE
MTS
CH INFO Turns channel information on and off. When on, the time is displayed when the channel is
changed along with the channel number. When off, only the channel number is displayed.
DATE/TIME Displays the current date and time. See page 17 to set date and time.
CLEAR FAV. Clears the FAVORITE channel list. See page 30 for instructions to use the FAVORITE
channel list. A custom pillow speaker is available with a FAV button also.
HealthCare Information, LLC 28
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FAVORITES
All RoomMate series sets can store up to 10 favorite channels for quick access. To set up and access the favorite channels:
2. Press and hold the FAV button on the IR remote until ADD appears on the upper left of the display.
4. To quickly tune a favorite channel, press and release the FAV button. The TV will step through the stored list
of favorite channels with each press.
NOTES: If you attempt to add more than 10 channels to the favorites list, the first channel that was added will be
dropped from the list and the new channel will be placed and the top of the list. The remaining channels will
be moved down one on the list.
A custom pillow speaker is available with a FAV button. See page 32.
CLOSED CAPTIONS
Pressing the CC button on the TV, IR remote or pillow speakers will switch between Closed Caption modes as follows:
IR BANDS
There are four IR BAND selections. Sections are:
OFF - 1 2 3 - 4
OFF IR DISABLED
1 IR BAND 1
2 IR BAND 2
IR Bands 1 and 2 are for use with the HCI IR remote control. To change IR bands on the HCI IR remote, press and hold the
POWER on the IR remote for 10 seconds. Bands 1 and 2 can be set in the SYSTEM menu. See page 24.
IR BANDS 1-4 can be set by pressing the CH+ and VOL+ buttons of the front panel at the same time. The current selection will be
displayed on screen. Each press of the CH+ and VOL+ buttons will switch to the next IR BAND. See pages 16 and 24.
For pillow speakers with an analog (rotary) type volume control, you may wish to lock the TV volume at a preset level to assure
proper volume to the pillow speaker at all times. Some digital pillow speakers have rotary volume controls. See page 15.
One Button
1. Press the TV button on the pillow speaker to turn the set on.
2. Press and release the TV button to change the channel to the next programmed channel.
3. To change the direction of the channel change, press and hold the TV button until CHANNEL UP or
CHANNEL DOWN appears on the upper right corner of the screen. About 3 seconds.
4. To turn TV off, press and hold the TV button until POWER OFF appears on the upper right corner of the
display. About 5 seconds.
3 Button
2. Press the UP button to change the channel to the next higher programmed channel.
3. Press the DOWN button to change to the next lower programmed channel.
Digital
Any digital pillow speaker that sends Zenith, Philips or RCA code may be used with the ROOMMATE series sets. Make sure
the TV is setup for the proper pillow speaker being used before connecting the pillow speaker. See page 23.
NOTE: The optional dual pillow speaker board does not support RCA digital codes.
Pin Out
When the TV input source is set for IPTV, the pillow speaker buttons are interpreted as IPTV commands and when the input
source is set for HDMI, Component or A/V the pillow speaker buttons are interpreted as DVD commands.
2 At least one USB Flash Drive with at least 100Kb free. Drive does not have to be empty. If you have more than
one setup for different locations in your facility you will need a separate flash drive for each setup.
3 IR Remote Control.
SAVING DATA
2. Insert a USB Flash Drive into any of the 3 USB ports. The left side port is usually easiest to access. There are
also USB ports on the left and right sides of the rear jack panel. See pages 10 - 13.
NOTE: For RoomMate sets with the dual pillow speaker board option the USB port locate by the pillow
speaker jacks is omitted.
5. Press the DOWN arrow button to select USB CLONING. Press the RIGHT arrow button.
6. Use the DOWN arrow buttons to select SAVE TO USB. Press the RIGHT arrow button.
7. All setup data will be saved to a file on the USB Flash Drive. This may take a couple of minutes. Screen will
show data transfer.
8. Repeat steps 2-9 to load additional flash drives. You may also use a PC to copy the data file to other USB
Flash Drives.
LOADING DATA
2. Insert a USB Flash Drive that contains a clone file in the root directory into any of the 3 USB ports. The left
side port is usually easiest to access. There are also USB ports on the left and right sides of the rear jack panel.
See pages 10 - 13.
4. Press the DOWN arrow button to select USB CLONING. Press the RIGHT arrow button
5. Use the RIGHT arrow button to select LOAD FROM USB. Press the RIGHT arrow button.
6. All setup data will be loaded into the TV. This takes about 30 seconds. Screen will show data transfer.
TIPS
You may use a PC to copy the data file to additional USB Flash Drives and to save a copy on a hard drive. The file is
osd_data.bin.
You may save multiple setups on the same drive by moving the osd_data.bin file to a different folder and then saving the setup
from another set on the same Flash Drive. Each setup file will have to be in a separate folder. When you want to load a setup file
into a RoomMate TV, copy the file you wish to load to the USB Flash Drives root directory and follow the above procedure.
INTRODUCTION
IPTV allows viewing of media files that contain movies, audio and pictures through an Ethernet connection. These files are
made available through a media server computer(s) connected to the same network. The TV finds all available servers and then
locates usable files on those servers. File selection is handled by On-Screen menus. Menu selection is handled via the pillow
speaker, IR remote or front panel buttons.
In addition to Ethernet capabilities, HCI Generation II sets may also access media files using three USB ports or on an optional
internal hard drive. The USB ports can be used for flash drives, USB hard drives and many other devices using IPTV.
Hard Disk Checks and formats the hard disk for use in the TV. Selections are:
Utility:
Check File System Format Hard Disk
Check File System Checks to see if the hard drive is properly formatted.
Format Hard Disk Formats the hard drive.
WARNING Formatting the hard drive will result in all data stored on the hard drive
being lost. Hard drive should be formatted only when first installed into an
HCI TV.
JPEG Set JPEG decoding to be done by hardware or software. Selections are:
Decoding:
Software Hardware
NOTE: Normal setting is for Hardware.
Picture timer: Determines how long each picture is displayed on screen before advancing to the next
picture. Selections are:
5 sec 10 sec 15 sec 20 sec 25 sec
Firmware Enables IPTV operating system upgrade via USB flash drive. Selections are:
Upgrade:
Disable - Enable
NOTE: Once new software has been installed setting will change to Disable.
Version: Displays software version. Can not be changed.
UPNP Function Universal Plug and Play. Enables or disables UPNP function. Selections are:
Enable Disable
NOTE: Must be enabled for MediaLink to function.
HealthCare Information, LLC 34
--------------------------------------------------------------------------------------GEN II OPERATIONS MANUAL
-- ThinClient Settings --
Server IP address of the thin client server. Press enter to set. Normal setting is 192.168.xxx.xxx.
Address:
NOTE: xxx can be any number between 1 and 254.
Program Selects the protocol used to connect to the thin client server. Selections are:
Select:
VNC RDP Citrix[ICA]
VNC Linux remote desktop protocol.
RDP Windows remote desktop protocol.
Citrix[ICA] Citrix (NOT SUPPORTED AT THIS TIME)
NOTE: RDP is recommended for ThinClient applications.
Color Select: Selects the number of colors that can be displayed for ThinClient applications. Selections
are:
8 bits 16 bits 24 bits 32 bits
NOTE: The higher settings may result in slower ThinClient operation: Recommend setting
is 24 bits.
Auto Login: Enables or disables auto login when Remote Desktop is selected. Selections are:
Enable - Disable
Home Page Setup allows the home page icons to be enabled or disabled.. Disabled icons will not be visible on the IPTV
home page screen. To enable or disable icons:
1. Use the UP/DOWN arrow buttons to select the icon to be enabled or disabled.
2. Press the RIGHT arrow button.
3. Use the UP/DOWN arrow buttons to select EMABLE or DISABLE. Press the ENTER button.
4. Repeat steps 1-4 as necessary to ENABLE or DISABLE other icons.
5. When finished, press the LEFT arrow button to exit the Home Page Settings menu.
NOTE: The following ICONS can be enabled or disabled: HDMI, AV, Component, Radio, VGA, Remote
Desktop and Autoplay.
Once all of the IPTV settings have been entered, press the BACK button. The new settings will be saved and the IPTV
processor will reset to activate the new settings. The reset process will take approximately 30 seconds.
IPTV OPERATION
1. To enter IPTV mode, press the IPTV button on an IR remote control or select IPTV from the source menu.
The source menu can be accessed using the Source button on the IR remote control, TV/AV button on the set
or the Input button on the set. Once IPTV has been selected, it will take a few seconds for the IPTV software
to load and start.
2. The main IPTV screen will show all connected servers and Media. Select My Media to view media files on the
optional internal hard drive, USB device or video server.
If the set is connected to a server, the server name will appear on this screen also. If more than one server is
connected to the system, you will see the name of each server. To watch content from the server, hi-light the
server you want to view content from and press the ENTER button.
3. Select the type of content you wish to view. Press the ENTER button.
4. Choose the source that contains the content you wish to access. There are three USB ports; one is located on
the left side of the set above the ear phone jack and audio/video jacks. A second jack is located next to the
cable inputs on the rear jack panel. The third jack is located next to the power cord on the rear jack panel. If an
optional hard drive is installed there will be an option for the hard drive.
5. After you select the source, a list of available files will appear. Hi-light the file you wish and press the enter
button. If there are folders (sub-directories) available, select the folder and press enter to open.
6. Use the BACK button to return to the previous screen and the HOME button to return to the MAIN
MENU screen.
7. Pressing the status button on the IR remote when no media is playing or displayed will display the status of the
hard drive if installed. Drive size, free space and used space will be displayed.
8. Pressing the status button when media if being played or viewed will display file information of the current
selection. File name, file size, elapsed time (how long it has been playing), Length and repeat mode will be
displayed.
IPTV NAVIGATION
Use the LEFT/RIGHT and UP/DOWN and the ENTER button to select function on the IPTV home page.
Selections are:
My Media Access content from USB drives, hard drive, Media Link, and
MediaCare.
1. Set input source to IPTV by pressing the IPTV button on an IR remote or pressing the source button on the IR
remote, front panel, or side panel until IPTV is selected.
2. If viewing media from a USB flash drive or USB hard drive plug the USB device into one of the USB ports on the
TV. The USB port on the left side is usually the easiest to access. When the device is plugged in you will see
DETECT OK appear on the upper right corner of the screen. See pages 10 - 13.
3. From the IPTV home screen select My Media and press the ENTER button.
4. Select the type of media file you wish to view or listen to. Press the enter button.
5. Select the device the files is on. Press the ENTER button.
NOTE: You will see any USB storage devices that are plugged in, hard drive if installed, MediaLink file servers if
available and MediaCare Server if available.
7. During play back you can use the colored arrow buttons on an IR remote to control play back as follows.
YELLOW PAUSE
RED FAST REVERSE
GREEN FAST FORWARD
BLUE STOP
CENTER BUTTON PLAY
NOTE: See page 32 for controlling playback using a digital pillow speaker.
8. When the media file is finished playing or the stop button is pressed the TV will return to the file selection screen.
9. Any time during the selection process you can press the BACK button to return to the previous menu or the HOME
button to return to the IPTV home screen.
USB flash drive or USB hard drive with the content you wish to load on to the hard drive.
OR
1. PC or laptop running XP or Vista with access to the files you wish to place on the hard drive.
2. Cat5e crossover cable to connect computer directly to TV. If the TV is connected to a network, you can access the hard
drive by connecting your computer to the same network. A crossover cable will not be necessary.
3. IR remote control for TV.
4. TV IP address. See page 35.
2. Insert or connect the USB drive to one of the USB ports on the TV. See pages 10 13.
7. Select Yes and press the enter button. The file will be copied to the hard drive.
NOTE: Video files will be copied to the VIDEO folder on the hard drive, audio files to the AUDIO folder and
picture files to the PICTURE folder. IF the folder does not exist a window will open indicating a folder will be
created. Select FINISH and press the ENTER button.
PC OR LAPTOP
1. If connecting your PC directly to the TV, plug one end of a crossover cable into the RJ-45 jack of your PC and the other
end into the RJ-45 jack on the TV. If the TV is connected to a network, plug your PC into the same network with a
standard CAT5e cable.
2. Turn the TV and computer on.
3. Set the input source of the TV to IPTV.
CONNECTING TO WINDOWS XP
Windows screens and icons may look different depending on display settings and update versions.
1. Open the My Network Places folder.
2. Open the Add Network Place folder. Click the Next button.
4. Enter the IP address from step 7 above as shown. Do not enter leading zeros.
Example:
8. The default name for this network place is the IP address. The default name is recommended. Click the
Next button.
9. Click the Finish button. Windows will create an icon in the MY Network Places with the IP address name
and open a connection to the TV.
10. A window will open asking for a password. Enter password ftphciadmin. If you want windows to
remember the password for this connection, click on the Save password box to check it.
12. A screen will open with two folders. Open the hdd folder. This is the hard drive in the set. You may create
folders and drag content file to the hdd folder.
DO NOT STORE FILES OR CREATE FOLDERS IN THE bin FOLDER OR THE ROOT
DIRECTORY. DOING SO MAY CAUSE UNDESIRABLE OPERATION OF THE TV AND THE TV
MAY BE UNABLE TO ACCESS THE FILES. CREATE FOLDERS AND STORE CONTENT ONLY
IN THE hdd FOLDER.
13. When finished transferring content, close the ftp window and disconnect the Cat5e cables.
14. Repeat this for all TVs you wish to transfer content to.
Note: If your TVs are not connected to a network you can set all the IP addresss the same and use the same
network folder for all sets. See page 35.
15. Once you have created an FTP folder in the My Network Places folder you can transfer content as follows.
Example
f. If the Log on anonymously box is checked, click on the box to uncheck it.
h. The default name for this network place is the IP address. The default name is recommended.
i. Click the Finish button. Windows will create an icon in the Computer folder with the IP address name and
open a connection to the TV.
j. A window will open asking for a password. Enter password ftphciadmin. If you want windows to
remember the password for this connection, click on the Save password box to check it.
l. A screen will open with two folders. Open the hdd folder. This is the hard drive in the set. You may create
folders and drag content file to the hdd folder
DO NOT STORE FILES OR CREATE FOLDERS IN THE bin FOLDER OR THE ROOT
DIRECTORY. DOING SO MAY CAUSE UNDESIRABLE OPERATION OF THE TV AND THE
TV MAY BE UNABLE TO ACCESS THE FILES. CREATE FOLDERS AND STORE CONTENT
ONLY IN THE hdd FOLDER.
m. When finished transferring content, close the ftp window and disconnect the Cat5e cables.
n. Repeat this for all TVs you wish to transfer content to.
Note: If your TVs are not connected to a network you can set all the IP addresss the same and use the
same network folder for all sets. See page 35.
o. Once you have created an FTP folder in the My Network Places folder you can transfer content as follows.
You may copy media files from any supported USB mass storage device to the optional hard drive. Files can only be
copied on at a time. To copy files;
2. Select the file as if you were going to play or display the file. See page 39. Do not start the file playing.
3. Press the YELLOW button on the IR remote. A Copy Function window will open on the left side of the
screen. File name and destination will be displayed in the window.
4. Use the Left/Right arrow buttons to select Yes. Press the ENTER button. If there is not enough room on
the hard drive Device not exist or full disk will be displayed in the window. Copying will not be possible.
1. Select the file you wish to delete as if you were going to play or view the file. Do not press the play button.
2. Press the Blue button on the remote. A Delete Function window will open on the left side of the screen.
3. Use the Left/Right arrow buttons to select Yes. Press the ENTER button.
4. The file will be deleted and the media list will be refreshed.
United States
TV-Y7 Content may not be suitable for children under 7 years of age.
TV-Y7-FV Content may not be suitable for children under 7 years of age. Contains
fantasy violence.
V Moderate Violence
S Mild Sexual Situations
L Mild Coarse Language
D Suggestive Dialogue or Drama
TV-14 Content may not be suitable for children under the age of 14.
V Intense Violence
S Moderate Sexual Situations
L Coarse Language
D Highly Suggestive Dialogue
Canadian Ratings
18+ Content intended for viewers over the age of 18. May contain strong
violence, language and sexual activity.
Quebec Ratings
8+ Content appropriate for children over the age of 8. May contain little
violence, some foul language and little or no sexual content.
13+ Content appropriate for teenagers over the age of 13. May contain
moderate violence, language and some sexual situations. Children under
the age of 13 should be accompanied by an adult.
16+ Content appropriate for teenagers over the age of 16. May contain strong
violence, language and sexual content.
18+ Content for adults over the age of 18 only. May contain extreme violence,
graphic sexual content and pornography.
Setup
2. Go to the ADVANCE MENU and select PARENT CONTROL. Press the right arrow button.
4. Select CHANGE PASSWORD if you wish to change the password. Follow the on-screen prompts to
change the password.
5. Select V-CHIP and set to ON. Use the right arrow button to change.
7. Use the arrow buttons to select rating levels Press the B button to block or unblock each rating. Some
rating will effect the rating below them. Press the ENTER button when finished.
8. Select MOVIE-RATING. Use the right arrow button to select the highest rating you wish to allow.
The selected rating and all ratings below will be allowed. All rating above will be blocked.
9. Select ENGLISH-RATING. Use the right arrow button to select the highest rating you wish to allow.
The selected rating and all ratings below will be allowed. All rating above will be blocked.
10. Select FRENCH-RATING. Use the right arrow button to select the highest rating you wish to allow.
The selected rating and all ratings below will be allowed. All ratings above will be blocked.
KEY DEFINE
The functions of the front or side panel buttons can be redefined. To change the functions:
1. Select KEY DEFINE in the SYSTEM menu and press the right arrow button.
2. Select the button you wish to change. Not all buttons can be changed. See diagram for button locations.
3. Use the right and left arrow button to change the function.
There are two types of digital TV signals. The first is broadcast over the air by local television stations. These signals are know
as ATSC or 8VSB. ATSC signals are not broadcast on the same RF frequency as the standard analog signal. The signal
contains extra data in addition to the audio/video data stream. This extra data identifies the major channel and sub-channels.
ATSC signals can have up to six sub-channels.
EXAMPLE
Channel 48 in Cincinnati Broadcast its analog channel on UHF channel 48 and its digital channel on UHF channel 34 and has
two digital channels or sub-channels. The channels are displayed as 48.1 and 48.2. In most digital broadcasts, the first sub-
channel will be the digital version of the analog broadcast. It is not necessary for the operator/user to know the RF channel and
this information is not available on screen.
The second type of digital broadcast is used by cable companies. This is called QAM. QAM channels are identified by major
channel number and sub channel number just like ATSC broadcasts but QAM channel may have more than one major channel
and corresponding sub-channels. QAM channels can also contain 10 or more digital channels. There are two types of QAM
channels currently in use. QAM 64 and QAM 256. QAM 256 can carry more channels on a single RF channel.
EXAMPLE
RF channel 84 on Cincinnati cable has major channel 5 with two sub-channels and major channel 54 with four sub-channels.
The channels are displayed as 5.1, 5.2 and 54.1, 54.2, 54.3, 54.4. As with ATSC, it is not necessary to know the RF channel
number. The RF channel number is not available on screen.
Not all digital broadcasts are High Definition. Many digital broadcasts are Standard Definition (SD). SD broadcast are still far
superior to analog broadcasts and many people mistake them for HD. HD broadcasts take up more bandwidth and reduce the
number of sub-channels a given RF channel can carry.
TV SETUPS
Off Air Digital Cable Digital
For facilities that convert off air channels to cable channels (CATV) without changing the digital format to QAM the settings
would be:
Atypical use for banks would be for a simple rental system. Bank 1 could have only free and patient education channels active.
Bank 2 could have free, basic and patient channels active, bank 3 could have free, basic, premium and patient channels active
and bank 4 could have only staff channels active. In this way a single distribution system can deliver all channels to each TV but
only the active channels in the selected bank can be viewed on the TV.
EDITING BANKS
1. Select BANK EDIT under the SOURCE SETUP menu. See pages 16 and 28.
3. Use the up and down arrow buttons to select the channel you wish to change.
4. Use the right and left arrow buttons to select which bank you wish to change.
5. Press the B button to toggle the channels status. A check mark indicates active and a box indicates inactive.
7. To copy a bank use the left and right arrow keys to select the bank you wish to copy from. The channel
selection does not matter. Press the yellow key. Use the left and right arrow keys to select the bank you wish
to copy to and press the yellow button again.
8. To clear a bank, use the left and right arrow keys to select the bank you wish to clear. The channel selection
does not matter. Press the red button. All channels in that bank will be set to inactive.
9. To set a bank, use the left and right arrow keys to select the bank you wish to clear. The channel selection does
not matter. Press the dark green button. All channels in that bank will be set to active.
10. To edit the DTV press the home button and follow the above instructions.
11. When finished, press the ENTER or ESC button to exit the bank edit screen.
COPY BANK
1. Use the arrow buttons to place the curser on any channel in the Bank you wish to copy.
3. Use the arrow buttons to place the curser on any channel in the Bank you wish to copy to.
2. Press the red button. All channel in the selected bank will be set to active.
CLEAR BANK
1. Use the arrow buttons to place the curser on any channel in the Bank you wish to clear.
2. Press the Green button. All channels in the selected bank will be set to inactive.
4. Edit HDTV banks same as analog banks. (See Page 50, 51)
NOTE: You must perform an HDTV auto scan before editing the HDTV banks. You cannot add channels that were
not found during the AUTO SCAN process.
The following universal remotes have been tested and known to work. All universal remotes should have a code setting that will
work in Band 3 and/or Band 4.
Philips SRU3003WM/17
Philips SRU2040/17
Zenith ZEN100
SOFTWARE UPDATES
Up dating the operating software for the RoomMate Series of set requires special hardware programmers, software and a PC or
Laptop running Windows XP. A kit containing all necessary hardware (PC or laptop not included), software and instructions is
available through your dealer. Software updates can be obtained through your dealer or HCI.
HCI warrants, to the original purchaser only that all new HCI televisions (excluding any equipment manufactured by others and
included in HCI shipment) are free from defects in material for a period of two years from the date of shipment.
The dealer your product was purchased through must receive notice of a defect or malfunction occurring during the warranty
period, HCI will repair or replace goods returned to its Loveland, Ohio office, at its discretion, free of charge to the original
purchaser, the whole or any component part of any product manufactured by HCI found to be defective.
As a condition to obtaining warranty service, notification must be given to the dealer the product was purchased through within
at least 10 days after defect is first observed. Repair of product requires it to be shipped to HCI in Loveland, Ohio. All shipping
and freight charges to HCI shall be paid for by the customer and will not be accepted without a Return Authorization Number
(RA#). The dealer can provide you information on how to obtain the RA#.
This warranty does not apply to any HCI products subjected to improper use, negligence or accident; nor to tampering,
alterations, or repairs by others, without HCIs written prior notice. For more information pertaining to this warranty, please
contact the dealer you purchased your product from.
HCIs liability under this warranty is limited to repair or replacement of defective products and parts as
provided above. HCI shall not be liable for incidental or consequential damages.