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Type 5175/100/105/110/120/125
Imaging Services DD+DIS103.11E / No. 48
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Copyright 2011 Agfa HealthCare N.V. | Document Node ID: 33205297 | service_information_bulletin_template_v05
Release date: 06-2011 CR 30-X
Agfa HealthCare Company Confidential Type 5175/100/105/110/120/125 Page 1 of 6
Service Information Bulletin DD+DIS103.11E / No. 48
1 Introduction/purpose
Symptom If the Error Viewer is minimized by pressing the "-" button in the title bar of the Error
Viewer, it doesn't jump into the Windows taskbar. It only closes the application window and
remains visible on the desktop with its title bar.
Solution Removed the minimize functionality. The close button is still available which minimizes
the Error Viewer to the taskbar.
1.2 Sporadic Failure of Slow Scan Motor Selftest with Error 13312
Cause The test of the currents of the Slow Scan Motor at no-load fails sporadically.
Symptom The error description for error 6169 (End of IP not detected) was suboptimal.
Solution Improved error description in software CRE_1907 about possible root causes and
remedies for error 6169.
1.4 Improvements that are applicable for certain Dealer Configurations only
1.4.2 Polygon and Photomultiplier High Tension are not switched off when canceling the
Scan Cycle
Symptom When a cassette is ejected without scan, neither the polygon nor the photomultiplier high
voltage are switched off.
Note, that it is not possible to eject the cassette without scan with NX software.
Solution Adapted software to switch off polygon and photomultiplier high voltage when scanning is
cancelled.
2 Prerequisites
SOFTWARE:
Download software CRE_1907 from the Agfa HealthCare Library:
Computed Radiography > CR Digitizers > CR30-X > Software
* Microsoft Visual J # 2.0 Redistributable Package is required in exceptional cases only, e.g. for software
installation on service PC or if they have to be repaired on the Control PC.
IMPORTANT:
Software CRE_1907 has only been released with processing station software
NX 2.0.6805 SU1 and SU2 and higher versions.
REQUIRED TOOLS:
If software is part of a spare part kit or the digitizer delivery, and distributed on
CD-ROM: No tool required for software installation
If software is obtained via MedNet:
o Service PC, to copy software on USB stick
o USB stick ( > 25 MB free space, checked to be virus free)
3 Instructions
REQUIRED TIME:
Approximately 60 minutes for software upgrade CRE_1907, without possibly required
software upgrade of NX workstation
NOTE:
Software CRE_1907 can be used to update or upgrade from any released digitizer software
version.
Be aware, that after a software upgrade a stall calibration of the fixer motor has to be
performed, as described in the CRE_1907 installation instructions. See also NOTE
below.
NOTE:
Together with software CRE_1907 a new type of fixer motor was introduced with different
motor characteristics.
Software CRE_1907 in general supports all types of fixer motors. To ensure that the
previous type of fixer motor runs at optimal speed a stall calibration of the fixer motor is
required.
If the stall calibration is not performed during software upgrade, throughput would be slightly
decreased, as some movements of the fixer motor would be slower.
4 Verification
Follow the verification procedure as described in the software installation instructions for
CRE_1907 (DD+DIS102.11E).
5 Keywords
Error Viewer, error 13312, error 6169, error 3192, PMT, high tension
6 Version history