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RESEARCH-BASED SESSIONS AT

ASAES 2017 MMCC


MAY 13, 2017 WASHINGTON, DC

TUESDAY
One-Size-Fits-None: Segmentation Secrets for
Recruiting & Retention Get Value Out of
Tuesday, May 2, 9:45 10:45 AM Room: 147 AB Research-Based
Learning
How do you make each member's experience
tailored when you have diverse membership and Everyone is talking about big
limited staff resources? Come to this session and data and evidence-based
learn segmentation and survey strategies to better decisions, but what does that
target your members and prospective members mean, and where do you find
based on their preferences and where they are in the evidence? The ASAE
their career journey. Get the tools you need to Foundations Research
determine what members really value to help your Committee would like to help
association remain relevant. you find the research-based
sessions at ASAEs MMCC
Speakers:
that will best support you!
Content Leader: Amanda Myers, Director of Member
Strategy, Abila These sessions will help you
Co-Content Leader: Pam Loeb, Principal, Edge understand what research
Research data says about key
association issues, and
provides ideas for how these
findings can be applied to
your own work. This guide
contains the sessions we as
research fans plan to attend,
and we hope to see you
there! See the MMCC
education schedule for the
full list of sessions.
TUESDAY

Leveraging Technology to Sharpen Your Associations Research


Tuesday, May 2, 1:152:15 PM Room: 150 AB

Get ready for a focused learning session that will showcase some cutting edge market research
techniques to help your association conduct research more effectively and efficiently. Using real world
association examples, you'll learn how to successfully employ new market research techniques and
leave with the tools to apply these new methods to your existing research methodologies.
While there is no "one size fits all" market research solution, this session will highlight some of the
newest techniques in market research, when to use them, and how they can enhance your research
program.

Speaker:
Jeffrey Adler, Managing Director - Primary Market Research, Vault Consulting, LLC

Beyond Banners & Buttons: Optimizing Digital Properties to Generate Revenue


Tuesday, May 2, 2:303:30 PM Room: 147 AB

In this session, we will uncover the latest trends in monetizing digital revenue opportunities and the
best practices to get you there. Digital advertising opportunities sell best when the property is
strongit needs quality content and an appealing design to keep visitors engaged and returning.
Learn what's needed to design and develop your mobile-optimized properties; learn how to build a
content strategy to support your digital properties; and understand what tools and analytics you
should be using to know what's working, and what needs improvement. Our tips, useful links, and
relevant association examples will prove how quality design, development, and content work together
to generate sustainable revenue streams for your digital properties.

Speakers:
Primary Speaker: Susan Welter, VP, Media Sales & Events, The YGS Group
Content Leader: Jack Davidson, VP, Marketing Services, The YGS Group
Co-Content Leader: Annette Gray, Editorial Director, The YGS Group
Matt Roy, Digital Marketing Director, The YGS Group

Five Big Things Every Marketer Should Knowand 45 Little Things You Should Do
Tuesday, May 2, 2:30 3:30 PM Room: 150 AB

The marketing landscape is changing rapidly. New tools, channels, and social media outlets are
constantly emerging - how do you determine which ones to integrate into your overall strategy? How
can your marketing team stay on the cutting edge of these new trends, all while executing one
seamless campaign? And what does all this mean for membership, your events and your association?
This fast-paced session will offer both strategic and tactical guidance on how to take your marketing to
the next level. You'll explore strategies and techniques that will drive member and audience
engagement. You'll also see actual campaign results from successful and failed attempts at using the
techniques and learn the method to determine the effectiveness ROI of each. You'll walk away with
tactics that will hold long term value and drive results for your association.

Speakers:
Content Leader: Craig Wood, Managing Director and Chief Engagement Officer, 360 Live Media
Jay Schwedelson, President and CEO, Worldata
WEDNESDAY
10 Marketing KPIs Every Association Should Be Measuring
Wednesday, May 3, 9:45 10:45 AM Room: 147 AB

You might be measuring your associations marketing data, but are you measuring the right data?
Content marketing rests on a bedrock of data, and, in the end, youre only as good as what you
measure. As The Next Web put it, If youre not measuring, youre not marketing. In this session you'll
hear about the top 10 marketing key performance indicators (KPIs) that all associations should be
measuring and why you should know them inside and out. You'll come away with some amazing
tools that you can implement right away to drive more traffic to your website, convert more visitors,
and generate more membership and non-dues revenue! The goal here is to create a stress free plan
to embrace digital tools to turn your metrics into actionable reports the C-suite will love. Simply put,
you'll become a marketing rock star!

Speakers:
Content Leader: Dave Martin, Chief Marketing Officer, Aptify
Content Leader: Michael Skiados, Director, Membership, American Speech-Language-Hearing
Association

Content to Connection: Tapping Member Data to Revamp Digital Content Delivery


Wednesday, May 3, 9:45 10:45 AM Room: 150 AB

When the American Institute of Aeronautics and Astronautics (AIAA) decided to revamp Aerospace
America magazine, it started by asking, How can we better deliver content to increase value to our
audiences? A communications audit revealed what members and potential nonmember readers
wanted, which drove a more responsive content delivery strategy. The outcome is a sleek new
integrated print and digital magazine design and a new approach that will begin to realign content
delivery across AIAA communication channels, connecting the efforts of the membership, marketing,
and education divisions. Come to this session and meet the team that made it happen and learn how
you can use member survey results to drive a new content delivery strategy. Also, hear what AIAA
members are saying about the new magazine and how digital metrics continue to drive improved
content delivery.

Speakers:
Content Leader: Alan Rickard, President, Association Vision
Co-Content Leader: Rodger Williams, Managing Director, Strategic Outreach, American Institute of
Aeronautics and Astronautics
Co-Content Leader: Caroline Baugher, Senior Consultant, McKinley Advisors
Co-Content Leader: Colby Waller, Creative Director, Thor Design Studio

Member Engagement: Strategy, Data and Informed Decision Making


Wednesday, May 3, 1:15 2:00 PM Room: 151 AB

Whether the goal of your association is increased market penetration or improved understanding of
current member needs, informed decision making requires reliable data. Come to this interactive
session to hear the highlights of a four month ASAE data management project designed to improve
decision making through better data. You'll receive practical examples on the "how to" of data
management as it pertains to member engagement and also find out how to leverage data health
measurements to accelerate marketing and membership goals.

Speakers:
Co-Content Leader: Lesley Boucher, VP Consulting and Customer Experience, ORI
Co-Content Leader: Christin Berry, Senior Director, Business Analytics, ASAE: The Center for
Association Leadership
WEDNESDAY
WEDNESDAY

TheThe Next
Next Marketing
Marketing Department
Department
Wednesday,
Wednesday, May May 3,3, 1:15 2:00
1:15-2:00 PMPM Room: 150 AB
Right on schedule, five years after Gartner's famous prediction for 2017, marketing departments are
Right now
indeed on schedule,
outspending five IT
years after Gartner's
departments famous prediction
on technology. Come to for this2017,
sessionmarketing
to be the departments are the
first to preview
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a research effortITconducted
departments on technology.
by ASAE's Marketing Come to this
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You'll learntohow
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functions; by ASAE's
the qualifications Marketing
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taking theand"New
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data, analytics, andwhen data isthat
modeling thewill
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help marketing
you capitalize on what tool.your
You'll leave knowing
organization the
has been
keys to content,
collecting data, analytics,
and accomplish more in and modeling that
an increasingly will help
complex you capitalize on what your organization has
world.
been collecting and accomplish more in an increasingly complex world.
Speakers:
Speakers: Leader: Wes Trochilil, President, Effective Database Management LLCI
Co-Content
Co-Content
Co-Content Leader:
Leader: Wes Fortune-Blakely,
Gwen Trochlil, President, Effective Database
Enterprise-wide Management
Marketing LLCI
Director, American Speech-
Co-Content Leader:
Language-Hearing Gwen Fortune-Blakely, Enterprise-wide Marketing Director, American Speech-
Association
Language-Hearing
Co-Content Leader: DanielAssociation
Woltman, Senior Director of Business Development, Council for Advance and
Co-Content
Support Leader: Daniel Woltman, Senior Director of Business Development, Council for
of Education
Advancement
Lori Carlin, Senior and Support ofDelta
Consultant, Education
Think
Lori Carlin,
Thomas Senior Consultant,
McClintock, Partner, NSIDelta Think
Partners
Thomas McClintock, Partner, NSI Partners
Chapters: Finding the True Value, Part 1
Chapters: Finding
Wednesday, the TruePM
May 3, 2:15-3:00 Value, Part 1
The 2016 Chapter
Wednesday, 3, 2:15 3:00 PM
MayBenchmarking Study addressed
Room: 147 AB many questions about the structure and operations of
geographic chapters, but one question remained unanswered: How do we determine the appropriate
budget
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Chaptersupport? Come Study
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thethetemplate into aget
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your chapters and improve your decision making on chapter programs and
spot to complete development of the template into a ready-for-prime-time free tool all members of the budget.
association community can use. You'll walk away with new tools and techniques to assess the ROI for
Speaker:
your chapters and improve your decision making on chapter programs and budget.
Content Leader: Peggy Hoffman, President, Mariner Management and Marketing LLC
Co-Content
Speakers: Leader : Peter Houstle, Chief Executive Officer, Mariner Management and Marketing LLC
Content Leader: Peggy Hoffman, President, Mariner Management and Marketing LLC
Optimizing
Co-ContentTechnology
Leader: Peter to Maximize
Houstle, Chief YourExecutive
Marketing Officer, Mariner Management and Marketing LLC
Wednesday, May 3, 2:15-3:00 PM
Data is the fundamental
Optimizing Technology language of all ofYour
to Maximize the new wave of tools and technologies that can facilitate
Marketing
Wednesday, May 3, 2:15 3:00 PM Room: 152 ABwhen marketing and technology work in tandem,
engagement and personalized, savvy marketing and
associations reap the benefits of more informed decision-making and focused audience growth. Come to
this session
Data is thehear the data-first,
fundamental forward-thinking
language of all of the newtactics
wavethe of
CTO toolsand
andCMO at the Specialty
technologies that can Food
facilitate
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and technology You'll
work in tandem,
leave with valuable
associations reap metrics that you
the benefits of morecan use to measure
informed data strategy
decision-making andsuccess
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forward-thinking tools and
the CTObest practices
and CMOthat willSpecialty
at the get the sealFood of
approval from (SFA)
Association both your marketing to
are deploying and IT department.
meet and exceed their aggressive event growth projections. You'll
leave with valuable metrics that you can use to measure data strategy success for your own marketing
Speaker:
and technology teams and recommendations on data tools and best practices that will get the seal of
Content
approval Leader
from :bothJoe your
Colangelo,
marketing CEO and
and ITCo-Founder,
department. Bear Analytics

Shifts in Association Knowledge Management


Speaker:
Tuesday, August 16,
Content Leader: Joe9:00-10:30
Colangelo,AM
CEO and Co-Founder, Bear Analytics
Studies show that
Ric Camacho, trends
Chief are affecting
Technology how associations
& Digital will manage
Officer, Specialty informationInc.
Food Association and knowledge moving
forward. Are you prepared VP,
Laura Santella-Saccone, for these
Chief changes
MarketingonOfficer,
the horizon, which
Specialty include
Food shifts in Inc.
Association learning and
credentialing, content access (open), data management and attentional engagement (versus face to face
engagement)? This session will highlight the ASAE Foundation research project done in
WEDNESDAY

The
Chapters
Next Marketing
Finding the Department
True Value, Part 2
3:15 4:15PM
Wednesday, May 3, 1:15-2:00 PM Room: 147 AB
Right on schedule, five years after Gartner's famous prediction for 2017, marketing departments are
indeed
Wonderingnow howoutspending IT departments
to calculate on of
the true value technology. Come
your chapters sotoyou
thiscan
session
maketo be the first
effective to preview
support and
the findings of a research effort conducted by ASAE's Marketing Council. You'll learn how the "New
budget decisions? In this session, you will road test a beta version of the new ROI Calculation
Marketing Department" functions; the qualifications to lead it, the responsibilities it's taking on, and
template
what it willtoaccomplish
create a preliminary valuation
in an age when data of
is your chapters.
the new Roll up
relationship your sleeves
marketing tool. and test
You'll the
leave
templatethe
knowing forkeys
you association alongside
to content, data, representatives
analytics, from
and modeling your
that will associations who helped
help you capitalize on what design
yourthe
organization
template. has been collecting and accomplish more in an increasingly complex world.

Speakers:
Co-Content
Peggy Hoffman,Leader: Wes Trochilil,
President, MarinerPresident,
ManagementEffective Database LLC
and Marketing Management LLCI
Co-Content Leader: Gwen Fortune-Blakely, Enterprise-wide Marketing
Peter Houstle, Chief Executive Officer, Mariner Management and Marketing Director,
LLCAmerican Speech-
Language-Hearing Association
Co-Content Leader: DanielAssociation:
Creating a Data-Friendly Woltman, Senior Director
A View fromoftheBusiness
Top Development, Council for Advance
and Support of
Wednesday, May 3, 3:15 4:15 PM Room: 151 AB
Education
Lori Carlin, Senior Consutant, Delta Think
Thomas
EveryoneMcClintock,
agrees thatPartner, NSI Partners
an association's data is one of its greatest assets, but how do you create a data-
friendly culture within your organization that emphasizes the value of well- managed and well-used
Chapters:
data? Come Finding the True Value,
to this interactive Part
session and1 hear from two association CEOs and the association
Wednesday, May 3, 2:15-3:00 PM
world's thought leader on data management on why a data-friendly association returns great value to
The
your 2016 Chapter
members. Benchmarking
You'll Study addressed
walk away knowing manythat
how to create questions about the
kind of culture structure
within and operations
your organization
of geographic chapters, but one question remained unanswered: How do we determine
and what steps you can take to begin creating that culture today. Small or large association, the big data
appropriate budget for chapter support? Come to this interactive session to experience
or small, every association can learn something about making your organization more data-friendly. ROI
calculation template developed by the associations in the study. You'll get a chance to road test a beta
version
Speakers:of the new template to create a preliminary valuation of their chapters, then assess and amend
the process
Content on the
Leader: Wesspot to complete
Trochlil, development
President, Effectiveof the template
Database into a ready-for-prime-time
Management LLC free tool
all membersLeader:
Co-Content of the association community
David Gammel, can use.
Executive You'llEntomological
Director, walk away with new tools
Society and techniques to
of America
assess the ROI
Co-Content for your
Leader: chapters
Joshua and improve
Caulfield, Executiveyour decision
Director, making Medical
American on chapter programs
Student and budget.
Association

Speaker:
Content Leader : Peggy Hoffman, President, Mariner Management and Marketing LLC
Co-Content Leader : Peter Houstle, Chief Executive Officer, Mariner Management and Marketing LLC

Optimizing Technology to Maximize Your Marketing


Wednesday, May 3, 2:15-3:00 PM
Data is the fundamental language of all of the new wave of tools and technologies that can facilitate
engagement and personalized, savvy marketing and when marketing and technology work in tandem,
associations reap the benefits of more informed decision-making and focused audience growth.
Come to this session hear the data-first, forward-thinking tactics the CTO and CMO at the Specialty
Food Association (SFA) are deploying to meet and exceed their aggressive event growth projections.
You'll leave with valuable metrics that you can use to measure data strategy success for your own
marketing and technology teams and recommendations on data tools and best practices that will get
the seal of approval from both your marketing and IT department.

Speaker:
Content Leader : Joe Colangelo, CEO and Co-Founder, Bear Analytics

Shifts in Association Knowledge Management


Tuesday, August 16, 9:00-10:30 AM
Studies show that trends are affecting how associations will manage information and knowledge
moving forward. Are you prepared for these changes on the horizon, which include shifts in learning
and credentialing, content access (open), data management and attentional engagement (versus face
to face engagement)? This session will highlight the ASAE Foundation research project done in
conjunction with the Institute for the Future. You will explore these critical shifts, discover possible
pathways to innovation, and identify the resources and tools required to be successful.
Speakers:
Jennifer Blenkle, Founder, Frameworks
Martha Malone, Vice President, Education, Industrial Research Institute Inc

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