CHAPTER-1

INTROUCTION

Human resources, are the most valuable assets of any organization, with the
machines, materials and even the money, nothing gets done without man-power. The effective
functioning of any organization requires that employees learn to perform their jobs at a
satisfactory level of proficiency. Here is the role of training. Employee training tries to improve
skills or add to the existing level of the knowledge so that the employee is better equipped to do
his present job or to prepare him for higher position with increased responsibilities. However
individual growth is not an end itself. Organization growth needs to be meshed with the
individuals growth. The concern is for the organization viability, that it should adapt itself to a
changing environment. Employee growth and development has to be seen in the context of this
change. So training can be defined as:

Training is a systematic development of the knowledge, skills and attitudes required by

employees to perform adequately on a given task or job

The need for improved productivity in organization has become universally accepted and
that it depends on efficient and effective training. However, the need for organizations to embark
on staff development programme for employees has become obvious. Absences of these
programs often manifest tripartite problems of incompetence, inefficiency and ineffectiveness.
So training and development aim at developing competences such as technical, human,
conceptual and managerial for the furtherance of individual and organization growth which
makes it a continuous process

Employee training tires to improve skills, or add to the existing level of knowledge so
that employee is better equipped to do his present job, or to prepare him for a higher position
with increased responsibilities. However individual growth is not and ends in itself.
Organizational growth need to be measured along with individual growth.

Training refers to the teaching/learning activities done for the primary purpose of helping
members of an organization to acquire and apply the knowledge, skills, abilities, and attitude
needed by that organization to acquire and apply the same. Broadly speaking training is the act
of increasing the knowledge and skill of an employee for doing a particular job.
 Among the many components that go into making a company competitive are the skills
of its employees. Other components like technology and capital are not crucial. Technology can
be copied and money can be borrowed. This being an information era, whoever is able to use
information properly will have an advantage over other competitors in the same field. This is
why Human Resource Development (HRD), which transforms information into various skills of
the personnel, has great responsibility in any organization. We would call this transformation of
information into human skills as training.

Training needs arise from restructuring, expansion, performance gaps, replacing of

employees who are leaving, motivating of staff and, new technology.

The goal in training is to meet the organization objectives at shortest possible time,
efficiently and with minimum use of resources. To meet this objective, various training models
have been developed.

STATEMENT OF THE PROBLEM

Management development is aimed at preparing employees for future jobs with the
organization or at solving organization wide problems concerning. Acquiring or sharpening
capabilities required performing various tasks and functions associated with their present or
expected future roles. The motive behind this study is to understand and learn the impact of
training and development programmes on the employee of T.T. Minerals Pvt.Ltd. Hence the
study is under taken up to measure effectiveness of training & development at Executive and
Non-executive level at SSS, Pvt Ltd Bangalore. Training cannot be measured directly but change
in attitude and behavior that occurs as a result of training. So employee assessment should be
done after training session by the management, to know the effectiveness of training given to the
employee.

Hence the statement of problem is,

A Research on Effectiveness of Training & Development Programme at T.T.Minerals

Pvt.Ltd.
OBJECTIVES OF THE STUDY:

Primary objectives:

To analyze the effectiveness training and development on employee

Secondary objectives:

To find the factors affecting the effectiveness of training

To make suggestion and recommendation to improve the training programs in

the concern.

To

NEEDS OF THE OBJECTIVES:

Training is the act of increasing the knowledge and skills of an employee for doing a
particular job. It utilizes a systematic and organized procedure by which employee learns
technical knowledge and skills. Training refers to the teaching and learning activities
carried on for the primary purpose of helping members of an organization.

Training is closely related with education and development but needs to be differentiated
from these terms. It is aimed at improving the behavior and performance of a person.

Training is a continuous and life long process. Training provides an atmosphere of

sharing synthesizing with the help of the trainers, the information already available on the
subject.

SCOPE OF THE STUDY:

On the basis of the feedback received from the Performance Management Process, the
training needs are collected and need based training programs are designed by Training
and Development.

The list of training programs will be documented in the Training calendar. The training
Calendar is then shared with the executive Committee to get feedback.
 The Training Calendar will be released within one month of receiving appraisals.

The Calendar will contain a brief description of the program, the program schedule and
the recommended target audience.

A copy of the training will be circulated to all associates.

At the end of every training program, the trainers along with the trainees will prepare a
developmental plan on the application of all the inputs received during the training
program.

Associated will be nominated for need based external training program based on the
recommendation of the immediate supervisor.

COMPANY PROFILE:

It is the mission of Rite Roof to provide quality roofing services to our customers in a
timely and professional manner. Our hard working, certified, and staff bring our customers
the best in roofing through exceptional workmanship, various warranties, and guarantees of
our work. It is our goal that every customer associates RITEROOF with quality, integrity,
dependability, and sees a company.

Each topic of our culture described in this section refers to the work atmosphere at
RITEROOF. This statement is a definition of who we are and how others see us as a
company. Each topic is of equal importance and is considered by those who are employed at
RITEROOF as values that set us apart from others and hold us together as a company. The
topics of this statement describe the values of those who are a part of our organization. It
also describes what can be expected of those who are employed here, as only those who
buy in to this statement desire to be employed, and are desired of the currently employed
to be a part of our organization.

RITEROOF believes that contentment should exist from our employees toour
customers and suppliers. If the employer, employees, or customers are not content this
obviously will eventually filter into all parts of the business complicating life for everyone;
therefore, we make it a goal is to find where contentment lies with each individual and take
the necessary actions to help them find contentment. We measure the success of our
company by the overall contentment of everyone in the company and those affected by the
company.
RITEROOF, a company that has been very successful from the start, has always
acknowledged its many blessings and expressed appreciation for them by being generous to
its employees and those indirectly related to the company. RITEROOFs idea of being
generous is not limited to generosity to its employees, but includes being generous of time
and skilled workers to assist with charity work and disaster relief for those less fortunate.
RITEROOF also has a very strong brotherhood among all levels of staff, which is very
Indicative of the generosity and consideration that takes place within our company on
a day-to-day basis.
RITEROOF PRIVATE LIMITED was floated in 1986 with a view to meet the increasing
demand of the asphaltic roofing sheets in India. With a view to give employment opportunities to
uplift the economic conditions of the people, the Group decided to start the unit in
Thiruvambutheri village, near padappai, Chengai MGR District, TamilNadu in the name of M/S.
RITEROOF PRIVATE LIMITED, since the management wanted to develop a different Brand in
a new name to compete the market, the fresh unit was started.

The company is the sister concern of LIGHTROOFINGS LIMITED pioneers in the field of
roofing sheets for more than three decades which was promoted by the group chairman Mr. M
.M .Rafi with foreign Technical Know-how to meet the countries low cost roofing sheets. The
concept of Asphaltic Roofing sheets was introduced in India by the group chairman through
LIGHTROOFING LIMITED.

The company started its commercial production in 1988 and within a few months of its
production the product named RITEROOF became very popular in the market and created a
huge demand .The company has started earning profit from the year of production and both the
production and turnover have been on the ascendancy only from the date of production.

PROMOTERS AND THE MANAGEMENT

MR.M.M.RAFI:

M/S. RITEROOF PRIVATE LIMITED a unit of MMR group, promoted by its founder chairman
Shari M.M.Rafi. Mr.Rafi, a native of kumbakonam in Tamilnadu is backed up with vast
experience in building materials. He has travelled widely and is a NRI. He has withstood the
ordeals of times and managed to form a big group engaged in various sphere of activities. He is
one of the Directors in the Board. He is the brain behind the MMR Group. The group owe its
allegiance to Mr.M.M.Rafi for their growth.
MR.MOHAMED ANSARI

Mr.Mohamed Ansari, the eldest son of Mr.Rafi, a graduate from Madras University is well
associated in business circle. He is the managing Director of Right roofing Limited, before
assuming the responsibility he underwent training in almost all the departments of the company.
He is dynamic. Result oriented, and is in charge of the overall administration of Right roofing
Limited. He is the Director in Rafisons Pvt, Ltd., Rabia Roofings Pvt. Ltd., Light roof capitals
Pvt, Ltd.,

MR. M. FAZAL MOHAMED

MR.M.Fazal Mohamed, the second son of MR.M.M. RAFI is commerce Graduate from Madras
University. He is a post Graduate in Business Administration from the University of GANNON
in U.S.A. He is mainly instrumental for computerising the operations of the group. He is as
dynamic young man interested in evolving new avenues. He is the Managing Director of
RITEROOF Pvt. Ltd., under whose guidance the company rose to prominence within a short
span of time. He is the Managing Director for Rabia Roofings Private Limited, and director of
Rightroofings Limited, Right roof Properties private Limited.

MRS. SHAMEEM FAZAL

MRS. SHAMEEM FAZAL, wife of MR.M.FAZAL MOHAMED, is a science Graduate from

Madras University. She is a House wife. She is the Director in RITEROOF Pvt. Ltd.
INDUSTRY PROFILE:
"Roofing industry in India is preparing for the next generation of ambitious projects.
Growth in the infrastructure and industrial segment has been a major demand driver for roof and
wall cladding industry. It has registered a double digit growth over past three years and the future
of this industry is also looking bright considering the low steel penetration and high demand in
construction industry," says Mr. Riten Choudhury, Vice President, Tata BlueScope Building
Products.

What is the market size of roofing industry? Is it still dominated by traditional asbestos and
galvanized steel sheets? What are the new types of roofing products that are becoming popular in
India and why?
The total market size of steel roofing industry is approximately one million tone. The Indian
market has witnessed a major shift from asbestos and galvanized steel sheets to Zn-Al coated
sheets. Asbestos consist of carcinogenic material, has low strength and cracks easily. Also,
increased corporate and public awareness about climate change has resulted in new initiatives
like green building concept and elimination of carcinogenic materials.Moreover, Zn-Al coated
sheet provides excellent atmospheric resistance in a wide range of environment under many
diverse conditions.
Tata BlueScope Building Products is a division of Tata BlueScope Steel Limited. The company
is an equal joint venture between Tata Steel and BlueScope Steel, Australia in the field of coated
steel, steel building solutions and related building products.The company operates in the South
Asian Association for Regional Cooperation (SAARC) region. It maintains high standards in the
area of Safety, Health and Environment; and has been certified by UL MSS India for ISO
9001:2008 as well as for the ISO 14001 & OHSAS 18001 certifications.

Tata BlueScope Building Products is the largest player in roofing and wall cladding segment.
The company has world-class manufacturing facilities, strategically located at four locations
across the country. We offer total solution to our customers. With strong construction capability
and best safety practices, we have expertise in reroofing and retrofitting solutions.

Some of the prestigious projects executed by Tata BlueScope Building Products are stadiums for
Common Wealth Games, Delhi and Bengaluru Metro stations, Airport buildings for Delhi,
Mumbai, Bengaluru and Chennai,Monorail for Mumbai, Mahindra Automotive Ltd., BHEL,
Bharati Shipyards etc. Tata BlueScope Building Products manufactures and sells roll-formed
roof and wall cladding solutions as well as light-weight PEB structures.

The division primary offers LYSAGHT range of products that include:

Concealed Fixed Roofing Systems with on-site roll forming facilities

Screw-Down Roofing and Wall Cladding Profiles

Accessories such as TRIMS, Skylight, Louvers

Structural products such as Purlins and Girts, Decking Systems

LYSAGHT of products offers high-quality, innovative designs and superior architectural
solutions. The paint system provided is resistant to chipping, staining and fading. Moreover, the
material used is lead free and enables designers and consultants to achieve the green building
status.

Having a strong legacy of over 150 years, the LYSAGHT brand is globally recommended by
architects, engineers, developers and government bodies. Application of the LYSAGHT brand
is majorly demonstrated in industrial, commercial, infrastructural and residential segments.

Is there any technological innovation taking place in the roofing industry in India? What is the
level of awareness among the consumers about the innovative products?
Roofing industry has witnessed a paradigm shift in the last few years. With increased investment
in infrastructure projects, customers are demanding durability, flexibility along with aesthetically
pleasing designs.

It is observed that customers are shifting from conventional screw-down system to concealed
fixed system. In screw down system, the screws are exposed to the atmosphere. Due to poor
workmanship and use of low quality fasteners they often leak and rust. On the other hand, in
concealed fixed system, sheet sare fixed on clips which in turn are screwed on purlins, this
reduces the chances of leakages.

new trends
Roofing industry in India is preparing for the next generation of ambitious projects. Growth in
the infrastructure and industrial segment has been a major demand driver for roof and wall
cladding industry. It has registered a double digit growth over past three years. Major shift is
observed from clay tiles and conventional roofing system to metal cladding solution. Customers
are looking for architectural solution which provides innovative shapes such as convex, concave
in addition to new attractive colors. The future of roof and wall cladding industry is bright
considering the low steel penetration and high demand in construction industry.

The presence of large organized players is limited in the roofing industry.Unavailability of

skilled manpower for installation, low product quality and lack of safety awareness are the
increasing challenges for roofing industry.

Having set several benchmarks for safety in the industry, our state-of-the-art manufacturing
facilities have achieved ISO 14001:2004, environment Accreditation and OHSAS 18001:2007
on Safety system. Safety is an integral part of our core values and an essential condition for
employment. We regularly educate our stakeholders employees, customers, builders, suppliers,
partners, on best safety practices.We constantly aspire to achieve "Zero Harm" for all our
stakeholders in all forms of activities.

REVIEW OF LITERATURE:

Dr.Sarbjit, direction Apeejay college of engineering, Gurgon, India, august 18,2009.In

today's fast moving economy and prevailing uncertainty all around us,the role of HRD is lot
more than just identifying suitable manpower and meeting organizational training needs.
Developing people's full capabilites and managing them well is the heart of any
organization.This articles focus on three controlling elements for the success of any business that
are people, time and cost.
paul Lewis,William J Rothwell, Lindamillar, Ahad Osman-Gani,14/2010. This article
says that,the effective use of human resources is seen as a perquisite, and the training and
development of employees as paramount. The growth of training and development as an
academic subject reflects its growth in pratice.
Farooq and Aslam(2011) did an empirical research to examine the imact of training
feedback on employee performance. The authors also conducted a through literatural review that
illustrates the importance of both factors to influence the employee performance. The review the
ground that the new employees would