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Teacher comment draft: comments made by Ms. Coco

Actions Speak Louder than Words

Project 2: Modes of Communication

Nauras Faiyazuddin

Louisiana State University

March 6th, 2017

Audience

This paper was prepared as a draft for English 2001, taught by Miss Jean Coco. It is to be revised

furthermore for the final draft to be submitted in due time. This paper focuses on non-verbal

communication. Please use Ms. Coco

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Actions Speak Louder than Words

Project 2: Modes of Communication

Preface:

The rating I give for focus is a -2, organization is a 1, development is a 1, and audience,
awareness, and voice is a 1 as well. A justification for giving myself a 5/12 is because this rough
draft gave me the room I needed to write down my thinking and list my information researched,
in order to have a jab at the paper. It gave me the opportunity to organize my unorganized
thoughts in order to organize them. This paper works the best with organization so I wanted to
keep that in check by making this rough draft a type of test trial or brainstorm, thus the low
rating given since I can most defiantly improve my paper and incorporate all of my objective
ideas accordingly. The introduction for sure is working well in this draft, its a great start and I
already after finishing the draft, found good information to enhance the introduction further. I
want the flow to be good from introduction to body paragraphs so thats why I feel its strong in
that way. The overview of genres paragraph is getting somewhere, its very rough but has
positive spots to it which allows me to take away the things that bog it down.
Some questions or concerns I have about the draft is how to really introduce the
examples/type of mode. Its hard figuring out ways to approach talking about them so I am
struggling in that manner. Also, how to limit but not say too little about a certain example, its
hard finding the happy medium, so how do you suggest I find that? How are you including charts
and pictures, are they on a page by themselves and you reference them in that manner? If so, how
do you keep ideas original and make sure to summarize and paraphrase to the best of your
ability? Its difficult to shape words into your own words, so how do you tackle that particular
obstacle. Plus, what are the good parts to my paper that you see, and where do you feel like I
need to improve?
Here are my comments on the report:

https://screencast.com/t/xViK2Pmr

Actions Speak Louder than Words

Introduction

Communication is considered to be one of the most important aspects of nursing and involves
various modes. All nurses are responsible to uphold each mode of communication and fully
understand and apply it to their line of work; Nurses are considered an important focus for
change; for enhancing a persons non-verbal skills, for improving their learning environment
and for ultimately improving their social development (Chambers 1). Therefore, the particular
mode of communication that will be highlighted throughout this paper is nonverbal
communication which also goes by as therapeutic communication. Nonverbal communication
(NVC) works with other modes of communication but mainly focuses on communication that
does not involve speaking. It is an important system of communication to help people who have
issues with speaking or may suffer from a disability. Nurses can use various charts, models, and
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research studies to see examples of NVC and incorporate it into their work. At the same time,
nurses whether first-year or more need to have NVC in order to recognize patients emotions
based on three categories that will be discussed further throughout this analysis. Whats the
common thread that links this sentence with what you address in the next
section?

Overview of Genres

There are three distinct groups that make up nonverbal communication and involve the body,

ones face, and touch. These three categories narrow down and explain nonverbal situations in

order to display the nonverbal mode in action. Inside of each of these groups are descriptions and

examples of nonverbal communication taking place, as well as the importance of therapeutic

communication working successfully. Communication with the body involves body language,

posture, and body odor. (This sentence makes the reader stop, because it seems like were hearing about

another set of issues you might address. Consider cutting it.)

Moreover, the body gives off cues for patients to interpret their feeling and attitudes, thus

body language, posture, and odor are key factors in assisting a nurses attention to a patient. The

face displays multiple instances of communication including facial expressions, eye contact, and

awareness. Last but not least, touch is the most optimal approach to forming a relationship with a

patient, it can involve the smallest movements, but at the same time can create the biggest

impacts. Overall these three categories can be seen through physical gestures, educational texts,

and certain charts/diagrams.

Body

-table 2 from use of NVC skills to improve nursing care

-use example from camera cues article once articles link starts working

From the article Use of Non-verbal Communication skills to improve nursing care, there is a

table that highlights major body movements. Theres altered gesticulation, which involves
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excessive movement of arms, incongruous arm movements, and reduced use of arms or lack of

expression. Posture is also a big deal, it involves too slouched a posture for the situation or too

alert/rigid a gesture for the situation (Chambers). These minor body movements may seem too

particular but really effect the patient as a nurse displays his her herself in that manner.

Face

-body language facial expressions experiment (maybe implement chart)

-the book maybe or another source

These findings indicate that patients use laughter to express joy at the time of interaction. The

responses of the nursing staff tended to be smaller because they sought to maintain a more

professional demeanor when providing care. In the data in this table, the types of facial

expressions found (Figure 1) were used during interaction between nursing staff members and

patients, so that the message would be conveyed to the receiver during the care process (Rezende

RC). These expressions are not only positive and negative, but also neutral. Few expressions

showed correspondence between members and patients and cause a lack of communication

to take hold.

Touch

- Touch example from use of NVC skills to improve nursing care

- Maybe include an example from the book as well

For example, a client is observed by a profession for using very hard grasping and the client had

very limited speech capabilities (Chamber 4). He would strongly grab nurses hands and hurt

them in the process making the nurses feel annoyed and in pain from his actions, not realizing

thats how he tries to communicate. The client used this nonverbal approach to speak in his own

way, which may not have been the best way, but it got the point across when he needed attention.

Yet at the same time it distracted nurses from decoding his message. Therefore, the client was
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shown other means of communicating, building a relationship with patient and nurse. The

decision-making process went as follows through this flow chart of sorts: Firm grasping ->

excessive touching -> altered touching (Chambers 4). This model or flow of information

describes the process that a nurse should use when deliberating what to do when evaluating a

patients touch/actions.

Common Pitfalls

The pitfalls include those who want to improve the lack of education on teaching nursing

students the nonverbal aspect of communication with patients; while also providing as insight

into just how far the issue has spread, especially with patients that cannot physically speak due to

ventilation issues (Lawson). Read this aloud. I had trouble interpreting this sentence.

Interpersonal communication is as prominent as it was in 1858, and concerns just how much

damage can be done by what is said to a sick patient (Lawson).The patients are given false hope

or no hope and thus suffer from receiving the wrong form of verbal communication. [Nurses

need to take action] Remember this is an objective report. Couch this in terms of

recommendations or findings based on research on the lack of education on

therapeutic/nonverbal communication and continue to research and experiment with it using all

races, genders, and professions in the nursing field in order to have better more diverse results

with nonverbal communication. If interpersonal communication is as highly valued as it is, then

there needs to be Again, this seems like your opinion so attribute this need to to an authority with

credibility. more lessons and information about the importance of nonverbal communication and

how it cures the pitfalls of other types of communication in nursing (Lawson).

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Conclusion

Thus, nonverbal communication is the most ideal form (See comment 6) of communication that

can be used in Nursing. It features more show, dont tell abilities and creates a better

relationship with patients. What may seem as common as speaking, may not be as common in

the health care field where body language, facial features, and touch dominate communication

with everyone.
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APA Citations

Chambers, S. (2003). Use of non-verbal communication skills to improve nursing care. British

Journal of Nursing, 12(14), 874. Retrieved from

https://search.proquest.com/docview/199491876?accountid=12154

Kluge, M. A., PhD., & Glick, Linda,M.Ed, L.P.C. (2006). Teaching therapeutic communication

VIA camera cues and clues: The video inter-active (VIA) method. Journal of Nursing

Education, 45(11), 463-8. Retrieved from https://search.proquest.com/docview/203942214?

accountid=12154

Lawson, M. T. and Schwab Jones, J. (2011). Interpersonal Communication: Nurse--patient. In J.

Fitzpatrick, Encyclopedia of nursing research. New York, NY: Springer Publishing Company.

Retrieved from http://libezp.lib.lsu.edu/login?

url=http://literati.credoreference.com/content/entry/spennurres/interpersonal_communication_nu

rse_patient/0

Rezende RC, Oliveira RMP, Araujo STC, Guimaraes TCF, Espirito Santo FH, Porto IS.

Body language in health care: a contribution to nursing communication. Rev Bras Enferm.

2015;68(3):430-6.

http://dx.doi.org/10.1590/0034-7167.2015680316i