Académique Documents
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Results
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F1: Maximise Financial Growth F1:1 Profit Before Tax (S$'000) Lag Low cost operation initiatives to optimise expenses
toward business focus
REVENUE GROWTH STRATEGY
F3: Low Cost Operation F3:1 SGA Expenses to Total Revenue Lag Reduce and contain expenses via business focus
Ratio cost optimisation programme
F4: Growth F4:1 Total Revenue
F5: Maximise Profit Margin F5:1 Gross Margin Percentage Increase Gross Margin via ..
F6 Optimise Stock Management F6:1 No. of Stock Days Improve forecasting and align ... Strategy
F8: Enhance Financing Management F8:1 Debtors Aging Amount Over 90 days Improve Account Receivables management
C1: Accelerate .. C1:1 No of Simple Repair Units Increase repair efficiency thru ..
PROVIDE LEADING CUSTOMER-
C3: Increased Market Presence C3:1 No of Reapir customer follow-ups Increase /target .customer engagment
C4: Strengthen Value Added Service C4:1 OC & PpP Revenue Execute Sales Strategy on targeted New MA via
(PpP) Strategic Office Consulting Team
C5: Improve .. Sales C5:1
C7: Championing Customer C7:1 Overall CS Index (4Q) Promote customer intimacy and enhance service
Gratification deliverance by doing best what matter most
IP1: Improve Service Quality & IP1:1 Avoidance defect Reduce no. of defect
Efficiency
REINFORCE MANAGEMENT
IP2: Operations Performance IP2:1 Tech Assessment Continual Improve on operational efficiency
Excellence
IP2:2 % completion of Create & drive
L2: Develop Operational Management L2:1 Number of core training attended Identify relevant & essential core course for
Skill training
L3: Attract & Retain competent staff L3:1 Attrition Rate of Staff FY YYYY Promote staff recognition and create TEAm
Learning & growth
L4:2 Number of reconditioned machines Include reconditioned machine in package deal for
sales or placement to customer major account & PpP deals
L4:3
NN
NN Strategic Objectives NN Measures Lead
NN Lag
Notes :
Corporate Strategic Objectives
1.
SCORECARD (FY NNNN)
Mission: "To be the leader and preferred business partner in.."
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2. Corp Performance Measures to measure the performance of the Corporate Strategic Objectives
3. Initiatives or Programmes identified to contribute to the Corporate Strategic Objectives
4. Targets set to achieve Corporate Strategic Objectives
5. Actual Results achieved over preset duration
UPDATED DDMMYYYY
D (FY NNNN)
eferred business partner in.."
Report
Jan'09 Feb'09 Mar'09 YTD 08 FY 2008 Responsibility for
Review By
Achieve %
FY Target 4
YTD Results
YTD Target
Performance
Reporting
Results
Results
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Freq.
SCORE
Amt in S$K
- - #DIV/0! $431 Mthly FIN All MD
1.2
- - #DIV/0! 5% Mthly HR HR MD
1.2
18.2
43.2
42.1%
D (FY NNNN)
eferred business partner in.."
Report
Jan'09 Feb'09 Mar'09 YTD 08 FY 2008 Responsibility for
Review By
Achieve %
FY Target 4
YTD Results
YTD Target
Performance
Reporting
Results
Results
Results
Target
Target
Target
Freq.
SCORE
Amt in S$K
If Achieve Result ratio is higher than 120%, 120% is used. = 1.2
If AR ratio is between 95% and 120%, the ratio is used. = 1.0
If AR ratio is between 90% and 95%, 70% isused. = 0.7
If AR ratio is less than 90%, no score. = 0