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ENSOFT, INC.

3003 West Howard Lane Tel. 512-244-6464


Austin, Texas 78728 Fax 512-244-6067
support@ensoftinc.com

INSTALLATION OF ENSOFT SOFTWARE PRODUCTS


DESIGNED FOR SINGLE USERS

INSTALLATION PROCEDURES WITH BLACK USB-BASED KEYS


To install this software, the user must have privileges to modify the Windows system
and registry. In large computer networks, the permission level required for this
installation may be reserved only to network administrators. In those cases, the
network administrators are the ones recommended to proceed with the installation of
this product.
*. The BLACK USB key can be connected to an empty USB port (in computer or in hub
connected to the computer) at any time before or after software installation.
1. Insert the Ensoft CD in the appropriate drive.
2a. While in Windows, select the Start menu and click on Run. In the command box provided,
type X:SETUP (where X is the name of the CD drive that contains the Ensoft CD or its
backup), then press the <cr> or simply click the "OK" button. The process of installation
will be started. The installation program will automatically copy all necessary files to a
directory selected by the user (if the directory does not exist, the installation software will
create a new directory) in the chosen hard drive. The installation program will automatically
recognize the version of Windows that is running in the destination computer.
2b. The latest full version of each program developed by Ensoft is available on line at
www.ensoftinc.com and can be downloaded by selecting the appropriate product on the
Software Downloads page. From the web site, the user downloads an executable file that
is saved to a local directory and then executed in order to start the installation process.
3. It is not necessary to reboot Windows for the program to run. The user may run the Ensoft
program by selecting to start the program after installation (if the black USB is attached), or
by clicking its icon from the Start menu, All Programs, Ensoft folder and then navigating
to the appropriate program icon.

Ensofts Installation Instructions for Single Users Page 1 of 5


ENSOFT, INC.
3003 West Howard Lane Tel. 512-244-6464
Austin, Texas 78728 Fax 512-244-6067
support@ensoftinc.com

INSTALLATION PROCEDURES WITH GREEN USB-BASED KEYS


To install this software, the user must have privileges to modify the Windows system
and registry. In large computer networks, the permission level required for this
installation may be reserved only to network administrators. In those cases, the
network administrators are the ones recommended to proceed with the installation of
this product.
DO NOT CONNECT THE GREEN USB KEY TO THE COMPUTER
UNTIL THE SOFTWARE IS PROPERLY INSTALLED
1. Insert the Ensoft CD in the appropriate drive.
2. While in Windows, select the Start menu and click on Run. In the command box provided,
type X:SETUP (where X is the name of the CD drive that contains the Ensoft CD or its
backup), then press the <cr> or simply click the "OK" button. The process of installation
will be started. The installation program will automatically copy all necessary files to a
directory selected by the user (if the directory does not exist, the installation software will
create a new directory) in the chosen hard drive. The installation program will automatically
recognize the version of Windows that is running in the destination computer.

3. After software installation is completed, attach the Green USB key to any free USB port of
your computer. During installation on certain versions of Windows the New Hardware
Wizard will be activated the first time that the Green USB key is attached to the computer.
Follow screen instructions for automatic software installation (do not select to check
Windows Update for new drivers).
4. It is not necessary to reboot Windows for the program to run. The user may run the Ensoft
program by clicking its icon from the Start menu, All Programs, Ensoft folder and then
navigating to the appropriate program icon.

Ensofts Installation Instructions for Single Users Page 2 of 5


ENSOFT, INC.
3003 West Howard Lane Tel. 512-244-6464
Austin, Texas 78728 Fax 512-244-6067
support@ensoftinc.com

INSTALLATION PROCEDURES WITH PARALLEL-PORT BASED LOCKS


To install this software, the user must have privileges to modify the Windows system
and registry. In large computer networks, the permission level required for this
installation may be reserved only to network administrators. In those cases, the
network administrators are the ones recommended to proceed with the installation of
this product.
1. Please attach the hardware lock to any existing parallel port of your computer. Although in
most cases it is safe to connect the lock while the computer is powered, as a precaution to
electrical shorts during installation, please install the hardware lock according to the
following instructions:
1.1 IMPORTANT: Turn off the computer power to avoid any possibility of damage to
the electrical circuitry.
1.2 Make sure that the I/O card is firmly seated on the motherboard.
1.3 Remove the printer or any external-device cable from the local computer, if
attached.
1.4 Install the network lock with male end towards the computer.
1.5 Reconnect the cable to the network lock, if a cable was previously attached to the
local computer.
2. Insert the CD-ROM in the appropriate drive.
3. While in Windows, select the Start menu and click on Run. In the command box provided,
type D:SETUP or E:SETUP (where D or E is the CD drive which contains the program disk
or its backup), then press the <cr> or simply click the "OK" button. The process of
installation will be started. The installation program will automatically copy all necessary
files to a directory selected by the user (if the directory does not exist, the installation
software will create a new directory) in the chosen hard drive. The installation program will
automatically recognize the version of Windows that is running in the destination computer.
4. It is not necessary to reboot Windows for the program to run. The user may run the Ensoft
program by clicking its icon from the Start menu, All Programs, Ensoft folder and then
navigating to the appropriate program icon.

Ensofts Installation Instructions for Single Users Page 3 of 5


ENSOFT, INC.
3003 West Howard Lane Tel. 512-244-6464
Austin, Texas 78728 Fax 512-244-6067
support@ensoftinc.com

GENERAL INSTALLATION NOTES


a. The original CD-ROM may be copied for backup purposes. However, the main executable
files will only work if the appropriate hardware key is installed in a parallel or USB port of
the computer in use.
b. In some instances, while trying to execute the program, the user may receive a window with
the message "Unable to obtain authorization. Maximum user count exceeded or hardware
device not found". Please refer to the notes below under Unable to Start the Program when
this occurs.
c. A parallel-port based hardware key should operate in series with other locks but will not
operate if connected in series with other Ensoft keys. If the user gets unknown error
messages while trying to run the programs, it is recommended to try each key individually to
check for possible conflicts.

d. If two or more parallel or green USB keys from Ensoft are connected to the same computer
only one will be recognized by the operating system (usually the first one that was
connected). However, multiple Ensoft black USB keys can be connected to the same
computer and all will be recognized.

e. Please contact ENSOFT, INC. for technical support in the installation or operation of this
program. Free technical support of the latest version of each Ensoft product is available
when contacting us by:
e-mail at: support@ensoftinc.com
fax at: (512) 244-6067
Telephone support is free for the first three months after the first call has been made. Our
telephone number is (512) 244-6464.

Ensofts Installation Instructions for Single Users Page 4 of 5


ENSOFT, INC.
3003 West Howard Lane Tel. 512-244-6464
Austin, Texas 78728 Fax 512-244-6067
support@ensoftinc.com

UNABLE TO START THE PROGRAM


In some instances, while trying to execute the program, the user may receive a window with the
message "Unable to obtain authorization. Maximum user count exceeded or hardware device not
found". Possible explanations for this error message are the following:
1. Check that the computer in use is carrying the hardware key in a parallel or USB port. When
connecting parallel ports the user should verify that the hardware key has the pins connected
to an LPT port of the computer (and not to a 25-pin modem port which connects differently).
2. The program may have not been installed properly on the computer. During installation,
there are a few files copied to the Windows system directory and modifications performed to
the Windows registry. In many cases these modifications may only be allowed to the
network administrator. The files readme.95 readme.98 readme.nt and/or readme.xp
specify the modifications that are performed in each operating system, either Windows 95,
98, NT and/or XP. To solve this problem, the program may be re-installed in the computer
making sure that the user logged in the computer during installation is authorized to make
changes to the Windows registry.
3. Check that a version of the program is not already running in the background. This can be
easily verified by pressing Ctrl-Alt-Del simultaneously and checking the list of programs
that are operating in the computer (after pressing Ctrl-Alt-Del simultaneously, select the
Task Manager icon in Windows NT 4 or Win 2000 systems).
4. If the green USB key was attached before the driver files were installed (before installation
of the Ensoft software), then follow these instructions:
4.1 Connect the green USB key to the appropriate port.
4.2 Open the Windows Device Manager and on the Hardware tab make sure that no USB
device exists with the yellow interrogation signs indicating unknown device or
improper installation. If the yellow interrogation exists on a USB device then select on
that device and press the Delete key on the keyboard.
4.3 Unplug the green USB key and connect it again after a few seconds. During
installations on Windows XP a Wizard will be displayed the first time that an Ensoft
key is attached to the computer in use. Follow screen instructions for automatic
software installation.

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