1 Explain why continual quality improvement is important.
Continual improvement is a type of change that is focused on increasing the
effectiveness and/or efficiency of an organization to fulfil its policy and objectives. It is not limited to quality initiatives. Improvement in business strategy, business results, and customer, employee and supplier relationships can be subject to continual improvement. It means constantly getting better which is an excellent way to ensure quality.
2 What is managements role in continual quality improvement?
Essential improvement activities include maintaining communication,
correcting obvious previous problems, looking upstream, documenting problems and progress, and monitoring change. Commonly used improvement straggles are describing the process, standardizing the process, and eliminating errors. Continual incremental improvement is an important quality improvement process tool.
3 Discuss the Kaizen approach
Kaizen, also known as continuous improvement, is a long-term approach to
work that systematically seeks to achieve small, incremental changes in processes in order to improve efficiency and quality. rapid improvement, is a focused activity on a particular process or activity. The basic concept is to identify and quickly remove waste.
4 How would you describe a lean system?
The Lean system is essential to the success of total quality management.
A systematic approach to the identification and elimination of waste and non- value added activities through employee development and continuous improvement in all products and services. It is very different from benchmarking in that it does not dictate any particular result.
5 What is lean six-sigma and how would you apply it to a quality
management system?
Lean Six Sigma is a methodology that relies on a collaborative team effort to
improve performance by systematically removing waste; combining lean manufacturing/lean enterprise and Six Sigma to eliminate the eight kinds of waste: defects, overproduction, waiting, non-utilized talent, transportation, and inventory. This would be very beneficial to implementing total quality management.
6 Define benchmarking. Define auditing. How does
benchmarking and auditing relate to each other? The concept of benchmarking helps to compare different products or services in order to attain quality. Bench marking is the process of measuring an organization's internal processes and then identifying, understanding, and adapting the outstanding practices from other organizations considered to be best-in-class. Most business processes are common throughout industries. Effectiveness on an audit can includes interviews with internal stakeholders from across the organization and thorough reviews marketing processes, systems, and performance measurement competencies. This approach reveals how strong your organization is. First a benchmark must be put into place, and then follow it up by auditing to evaluate effectiveness.
7 How can you apply benchmarking data in auditing processes,
systems, designs, products, factories and services?
Bench marking is the process of measuring an organization's internal
processes and then identifying, understanding, and adapting the outstanding practices from other organizations considered to be best-in-class. Most business processes are common throughout industries. This would allow all data to be compared and the best data would be investigated in order to emulate and exceed eventually.
8 What is a JIT system?
Just In Time JIT is an inventory strategy companies employ to increase
efficiency and decrease waste by receiving goods only as they are needed in the production process, thereby reducing inventory costs. It is a management philosophy that strives to be able to eliminate any and all kinds of waste in a process.
9 What are the benefits of JIT/lean?
As a production system, it creates only what is needed specifically. Just In
Time - JIT' An inventory strategy companies employ to increase efficiency and decrease waste by receiving goods only as they are needed in the production process, thereby reducing inventory costs. It is a management philosophy that strives to be able to eliminate any and all kinds of waste in a process.
10 Discuss automation system ideas for JIT/lean
Lean manufacturing encompasses a number of things. It essentially is
a version of JIT and Japanese kaizen, or continuous improvement. Lean manufacturing is a process for measuring and reducing inventory and streamlining production. It is a means for changing the way a company measures plant performance. A knowledge-based system, lean manufacturing takes years of hard work, preparation, and support from upper management.