978-930-4830 (C)

FRANK GUARINO fguarino14@comcast.net

19 Jefferson Street, Billerica, MA 01821 ~ www.linkedin.com/in/frankguarino

Senior Analyst ~ SAP and Oracle Database Administrator

Advanced Business Application Programmer

QUALIFICATIONS
Accomplished and conscientious Information Technology Professional with extensive and diversified
experience and expertise in both SAP R/3 BASIS and Oracle database administration, and ABAP
programming. Consistently ensures that projects are met without deviation on cost and schedule. Collaborates
effectively with staff, customers, and decision makers at all levels, working well as part of a team or
unsupervised. In-depth knowledge of SAP BASIS, SAP ABAP/4, Oracle 8, 9i & 10g, and UNIX. Thrives on
pursuing new challenges and learning new technologies. Good communicator and problem-solver. Recipient of
the W.R. Grace’s “Innovation Award” and “Teamwork Award” for contribution on complex installation,
configuration, and upgrade projects. Bachelor of Science, Information Technology (in progress); Six Sigma
Green Belt Certification; SAP Certification, ABAP/4 Programming.

COMPUTER SKILLS

Software SAP R/3 4.0B, 4.6C, 4.70, ECC 5.0, EP 6.0; NetWeaver 2004s (7.0), MS Windows
2000, 2003, XP
Programming ABAP/4, C & C++, COBOL, XI, IDOCS, MS Word, MS Excel, UNIX shell scripting,
Languages SQL, PL/SQL
Databases Oracle 8, 9i, 10g, MS SQL Server, MS Access

Operating Systems HP-UX 11.11, IA64, B11.23, 9000/800, Windows Server 2003, AIX
and Hardware

PROFESSIONAL EXPERIENCE
INTELLIGROUP, INC., Boston, MA Nov 2009–Mar 2010
SAP BASIS Administrator (Client: Pratt & Whitney)
• Participate in large-scale project for Pratt & Whitney, providing BASIS support for SAP upgrade from 4.7 to
ECC 6.0, including upgrading file systems and performing tablespace management.
• Installed required support packs pre-upgrade
• Performed tablespace sizing pre-upgrade

W.R. GRACE & CO, Cambridge, MA Feb 1989–Oct 2009

Lead Analyst, Database Administrator (2006–Oct. 2009)
• Performed SAP R/3 BASIS and Oracle database administration, including exception monitoring,
analysis, and resolution, ABAP programming, and UNIX support for Grace’s ECC 5.0, BW 3.5, and EP 6.0
systems in the global data center.
SAP administration support:
• Supported multiple SAP landscapes across multiple SAP applications in both Oracle and Windows
environments; built XI SAP NetWeaver 2004S (7.0) system.
• Provided BASIS support for SAP ECC 5.0 upgrade to development, quality, and production systems;
completed on schedule and with minimal downtime.
• Provided on-call technical support that ensured uninterrupted 24/7 availability of the global SAP
production system, as well as other critical systems.
• Maintained systems up to date by proactively installing SAP kernel and support packages (both ABAP
and JAVA); executed daily transports at OS level and TMS.
 • Provided live production data for programmers and analysts to conduct testing through quarterly client
copies and system refreshes in SAP R3 and BW environments (both ABAP and JAVA).
FRANK GUARINO Page Two

PROFESSIONAL EXPERIENCE (Continued)

• Installed new NW04 instances and bolt-ons on both UNIX and Windows platforms.
• Worked closely with IT business leads in the implementation of new General Ledger system.
• Supported Finance Department monthly and year-end closing activities. Provided technical support
for developers and business analysts.
• Led a project team that developed a new on-call procedure ensuring that after hours calls were
directed to the correct personnel.
• Received company's “Teamwork Award” for contributions as BASIS lead on BW upgrade project,
and “Innovation Award” for contributions in the installation and configuration of Global Trade Services
system ensuring that complex international regulations are adhered to.
Oracle database administration support:
• Installed Oracle RDBMS, patch sets, and interim patches on both UNIX and Windows platforms.
• Upgraded Oracle RDMBS from 9i to 10g; maintained and supported Oracle Databases 9i and 10g on UNIX
and Windows platforms; provided ongoing Oracle database tablespace management.

Senior Analyst, Database Administrator (2001–2006)

• Provided R/3 BASIS and Oracle DB administration, ABAP programming, UNIX support and on-call
technical support for Grace’s ERP systems in the global data center. Performed daily transports using TP or
STMS.
• Configured output devices using SPAD and spool management activities using SP01.
• Used BRTOOLS to add data files, monitor space utilization, rebuild tables and indexes.
• Created multiple audit reports relating to system users and their activities on SAP, Oracle, and
Windows levels; participated in Disaster Recovery testing.
• Performed daily table space monitoring and analyzed database checks using DB13.
• Performed system refresh activities for the landscape; helped troubleshoot system performance
problems.
• Provided BASIS support for Business Warehouse implementation and on-going maintenance.
• Obtained developer and access keys for ABAP developers through SAP Marketplace.
• Participated in 9.2.0.5 upgrade of Oracle databases; participated in OEM implementation on all Oracle
systems; tuned Oracle database parameters improving system performance.

ABAP/4 Programmer (1996–2001)

• Provided SAP ABAP/4 programming support primarily in the areas of Material Management (MM)
and Production Planning (PP). Compiled, linked, troubleshot, and debugged product changes.
• Developed and tested various reports in MM and PP, as well as other modules as needed.
• Developed Batch Input Load programs for Material Master Data and BOM loads for initial SAP
rollout.
• Provided production support by troubleshooting issues and proposing and developing required
fixes.
• Searched for and applied OSS notes.

**Additional experience as a Software Developer with progressive experience in IT with W. R. Grace and for a
luxury goods jewelry manufacturer.

EDUCATION

Bachelor of Science, Information Technology (in progress, completion estimate: 2012)

NORTHEASTERN UNIVERSITY, Boston, MA
Six Sigma Green Belt Certified, W. R. Grace
SAP Certification, ABAP/4 Programming, SAP
Over 50 instructor-led SAP and Oracle classes in SAP Basis, SAP ABAP/4, Oracle 8, 9i & 10g, and UNIX