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Certified Six Sigma

Yellow Belt

Quality excellence to enhance your career
and boost your organization’s bottom line

asq.org/cert The Global Voice of Quality TM

2 Certified Six Sigma Yellow Belt . and boosts your organization’s bottom line through your mastery of quality skills. Becoming a Certified Six Sigma Yellow Belt confirms your commitment to quality and the positive impact it will have on your organization. Certification from ASQ is considered a mark of quality excellence in many industries. It helps you advance your career.

Yellow Belts can be entry-level employees who seek to improve their world or executive champions who require an overview of Six Sigma and DMAIC. visit asq. This certification will adopt the approach of advancing the concept and potential of using Six Sigma tools and methodologies within an organization. Certified Six Sigma Yellow Belt 3 . pass a written examination that consists of There is no educational waiver for this multiple-choice questions that measure the certification. For comprehensive exam information on Six Sigma Yellow Belt certification. Information Certified Six Sigma Yellow Belt The Six Sigma Yellow Belt Certification will be aimed at those new to the world of Six Sigma who have a small role. Examination Education and/or Experience Each certification candidate is required to You must have one year’s work experience. or need to develop foundational knowledge. two-hour exam and is offered in English.org/cert. comprehension of the Body of Knowledge. 75-question. The Certified Six Sigma Yellow Belt examination is a one-part. interest.

Describe the value Define brainstorming. champion. sponsor). Green reports. individual team meeting minutes. and how they support Belt. The descriptor in parentheses at the end of each entry refers to the maximum cognitive level at which the topic will be tested. self- (reducing variation). Describe the value of Six Sigma to the organization as a whole. and Describe the purpose of lean (waste adjourning. Team Basics I Six Sigma Fundamentals (21 Questions) 1.e. Types of teams  Identify the various types of teams A. B. performing. Master Black Belt. project success. multivoting. A complete description of cognitive levels is provided at the end of this document. (Understand) elimination) and its methodologies (just-in-time. and its evolution from their value. Body of Knowledge Certified Six Sigma Yellow Belt (CSSYB) The topics in this Body of Knowledge include additional detail in the form of subtext explanations and the cognitive level at which test questions will be written. kanban. value 3. and project status members. Lean Foundations and Principles norming. Six Sigma Roles and Responsibilities Define and describe the roles and 4. D. poka-yoke. (Understand) C. 2. The subtext is not intended to limit the subject matter or be all-inclusive of what might be covered in an exam. its methodology managed and cross-functional) and (DMAIC)..e. Communication methods responsibilities of Six Sigma team Explain how teams use agendas. (Understand) process owner. Yellow Belt. Black Belt. continuous improvement. Decision-making tools stream mapping). Stages of development (Understand) Describe the various stages of team evolution: forming. and nominal group technique (NGT). storming.. Six Sigma Foundations and Principles that operate within an organization Describe the purpose of Six Sigma (i. of lean to the organization as a whole. (Understand) quality. (Understand) 4 Certified Six Sigma Yellow Belt . members (i. It is meant to clarify the type of content to be included in the exam. (Understand) and describe how these tools are used by teams. This information will provide guidance for the candidate preparing to take the exam.

Six Sigma metrics diagrams. relations Select and use these metrics charts. (Understand) Certified Six Sigma Yellow Belt 5 . (Understand) 3. project scope. process owners and (Understand) other people or factors that will be 2. the method to be used for methodology. (Apply) 1. (Understand) Explain the purpose and benefits 2. (Understand) (Apply) III Measure Phase (15 Questions) II Define Phase (12 Questions) A. (Understand) gathering data. (Apply) to-quality (CTQ) characteristics. B. rolled Explain how tollgate or phase throughput yield (RTY). throughout the DMAIC process: (Understand) defects per unit (DPU). Process inputs and outputs Use various data collection Use SIPOC (suppliers. including and selected as suitable for a Six an operational definition. Quality Tools and Six Sigma Metrics 3. check sheets. scatter diagrams. customers) to interviews. Data collection plans 2. Project Management (PM) Basics improved. process. calculate. Describe why Identify end users. subject matter data collection plans are important. experts. and tree diagrams. and how frequently 3. MSA terms and its components: problem Define precision. variance). (Understand) how these terms are applied in the 2. flowcharts. inputs. 4. Voice of the customer measures of central tendency (mean.E. and stability. data Sigma project using the DMAIC sources. Basic Statistics A. (Understand) project. bias. Data collection techniques 4. and interpret 1. mode) and measures of describe how customer needs are dispersion (standard deviation. baseline linearity. defects per 5. Project selection Describe the critical elements of Describe how projects are identified a data collection plan. Define the voice of the customer and median. Project Identification Define. run charts. outputs. (Understand) used in the measurement phase. and describe Define and distinguish between how each of them can influence the these types of data. and describe data. Project planning 1. DMAIC life cycle. Project management tools check sheets. affinity 2. Quality tools Define work breakdown structure Select and use these tools (WBS) and Gantt charts and describe throughout the DMAIC process: how they are used to plan and Pareto charts. and identify and define important checklists to gather data that elements of a process. critical. statement. Qualitative and quantitative data affected by a project. accuracy. Measurement System Analysis (MSA) Describe the purpose of a charter 1. (Apply) activity network diagrams. matrix charts. cause and effect monitor projects. Gauge repeatability and of a communication plan and how reproducibility (GR&R) it can impact the success of the Describe how and why GR&R is project. translated into quantifiable. Data Collection (Understand) 1. techniques. Stakeholder analysis it will be gathered. reviews are used throughout the and cost of poor quality (COPQ). (Understand) diagrams. including surveys. Communication plan measurement phase. Phase reviews million opportunities (DPMO). range. (Apply) contributes to the process being B. and project goal. cycle time. and Select and use various PM tools: histograms. Project charter C.

Data Analysis Describe the importance of a control plan for maintaining improvements. force-field analysis and improve phase. Describe how FMEA can be steps in this process improvement used to identify potential failures in tool. Regression Describe how regression analysis is used to predict outcomes. (Understand) 3. Control Tools and Documentation (Understand) 1. Hypothesis Testing Define and distinguish between hypothesis terms (i. (Understand) 2. Basic distribution types (Understand) Define and distinguish between normal and binomial distributions 2. (Understand) opportunity. Lean tools A. B. (Understand) matrix charts can be used to identify the root causes of a problem. and detection. process analysis and how it is used in the mapping.e. Correlation and Regression 1. (Understand) processes. IV Analyze Phase (15 Questions) V Improve and Control Phases A. Document control Describe and distinguish Describe the importance of between these types of variation. Correlation Describe how correlation is used to identify relationships between variables. p-value and power). (Understand) these two methods and describe 2.. organization. (Understand) 2. type I and type II error. (Understand) 6 Certified Six Sigma Yellow Belt . Control plan C. Improvement Techniques Define how 5S and value analysis 1. (Understand) a process. Root Cause Analysis Explain the importance of this Describe how the 5 whys. null and alternative. how they 2. Common and special cause variation 3. Failure mode and effect how they can be used to make analysis (FMEA) improvements to any process in an Define the elements of severity. (Understand) D. Process Analysis Tools (12 Questions) 1. Plan-do-check-act (PDCA) cycle are used to calculate the risk priority Define and distinguish between the number. Control charts and describe how their shapes Describe how — X-R charts are used for (skewed and bimodal) can affect monitoring and sustaining improved data interpretation. Kaizen and kaizen blitz can be used to identify and eliminate Define and distinguish between waste. 1. Cost-benefit analysis B. documenting changes to a process (Understand) and communicating those changes to stakeholders. (Understand) E.

etc. procedures. Understand Create Read and understand descriptions. diagrams.. as to reveal a pattern or structure not clearly directions. Remember Evaluate Recall or recognize terms. These levels are based on “Levels of Cognition” (from Bloom’s Taxonomy—Revised. identify which data or information Apply from a complex set is appropriate to examine Know when and how to use ideas. theories. etc. 2001) and are presented below in rank order.org/cert for comprehensive exam information. reports. patterns. identify sublevel factors or salient data from a complex scenario. principles. by comparing the methods. tables. can be drawn. the subtext for each topic in this BoK also indicates the intended complexity level of the test questions for that topic. materials. regulations. solutions. Certified Six Sigma Yellow Belt 7 . sequences. Put parts or elements together in such a way communications. there before. proposal to specific criteria or standards. further or from which supported conclusions methods. Make judgments about the value of proposed facts.Visit asq. definitions. etc. Analyze Break down information into its constituent parts and recognize their relationship to one another and how they are organized. formulas. principles. from least complex to most complex. Levels of Cognition Based on Bloom’s Taxonomy—Revised (2001) In addition to content specifics. ideas. ideas. etc.

org/certification for complete certification information including: Applications Enhance your career Available certifications and language options  with Reference ASQ materials certification today! Study guides and test-taking tips Comprehensive exam information Visit ASQ Sections asq.Enhance your career with ASQ certification today! Visit www.org/cert for additional International certification contacts information including: Endorsements • Applications •A  vailable certifications and international language options • Reference materials • Study guides and test-taking tips •C  omprehensive exam information • ASQ sections • International contacts • Endorsements Item B1698 .asq.