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CV and Covering Letter Reviews

cv and Covering
If you would like a member of the Careers Team to look over a CV or Covering Letter you
have created, simply drop by during opening hours with a printed paper copy. Letter Guide
* In order for a Careers Consultant to go over your CV or Covering Letter you will need to Oxford Brookes Careers
book a 1 to 1 appointment, same-day bookings only. Appointment hours can be found below.
2015 - 2016

Service Opening Hours (Semester Only)

Monday 9am - 5pm


Tuesday 9am - 7pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 10am - 4pm

1 to 1 Appointments with a Careers Consultant


(Semester Only)

Monday 10am - 4pm


Tuesday 10am - 7pm
Wednesday 10am - 4pm
Thursday 10am - 4pm
Friday 10am - 4pm

HOW WE CAN HELP

We are a team of professionally trained careers staff offering up-to-date information and
support with:

• Exploring your options and careers paths.


• Searching for internships, placements, graduate jobs or part time work.
• CVs, covering letters and application forms.
• Further study.
• Interview practice.
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CONTENTS
Chronological TOP TIPS

CVs
Chronological CVs 4-8
careers.brookes.ac.uk

careers.brookes.ac.uk
1. Always start with your NAME
Example 1 ........................................................................................... 6 Your name never ‘CV’ or ‘Curriculum
Vitae’. Use slightly bigger font.
Example 2 ........................................................................................... 8 Your address
2. Don’t include 2 addresses e.g.
‘semester’ and ‘home’. This is
Your email address and phone number confusing.
How to Write a Profile 9
NOTHING else! No marital status, NI number, age, gender etc. 3. Think: do you have a
professional-sounding email
PROFILE address?
Not essential, some employers like them and some don’t. Must be
4. Write your profile last, once
short and snappy i.e. no more than 2/3 sentences including relevant you are fully aware of key
Skills Based CVs 10-14
@BrookesCareers

experience, qualifications, skills (but not a long list of them) and your strengths for the role. Take
career aim.

@BrookesCareers
your time to write it well.
Example 1 ............................................................................................ 12
Example 2 ............................................................................................ 14 EDUCATION
Your Oxford Brookes University course comes first including relevant 5. Your expected degree class
modules and/or dissertation. Then your other qualifications such as A can be added in the education
Levels and GCSEs, just a summary for GCSEs is all you need e.g. 10 section – especially if you
CVs for Part Time Jobs 15-20 GCSE’s, A-Cs. expect to do well!

RELEVANT WORK EXPERIENCE


Care Assistant CV ............................................................................... 17
By splitting your work experience into two sections you can really tailor 6. All experience should be in
Hospitality / Restaurant CV ................................................................. 18 reverse chronological order,
your CV to the job and importantly locate your relevant work experience
/OxfordBrookesCareers

International Student CV ..................................................................... 19 on the front page. For example if you are applying for retail jobs put all i.e. most recent first. You
Office or Administration CV ................................................................. 20 your ‘Retail Experience’ in one section on the front page with ‘Other can include voluntary work

/OxfordBrookesCareers
Retail / Shop Work CV ....................................................................... 21 experience too!
Experience’ on the second page.

OTHER WORK EXPERIENCE


Emailing for Part Time Jobs 21-22 You don’t need to include every bar job & supermarket you’ve ever 7. For experience that may not
worked in, but on the other hand you don’t want large gaps. If you have be AS relevant to the role,
Example .............................................................................................. 23 had lots of jobs you could try grouping or summarising your experience. pull out the tasks, skills and
achievements that are the
INTERESTS MOST relevant.
Writing a Good Covering Letter 23-26
www.brookes.ac.uk/careers

Yes, employers are interested, but just a paragraph will do. Try to show
a variety of interests to catch an employer’s attention, but think about 8. If you don’t have many
the impression your hobbies may give if you are a train-spotter or interests don’t lie, you could be
Example 1 .......................................................................................... 25 asked about it at interview!
stamp collector!
Speculative Covering Letter ............................................................... 26

www.brookes.ac.uk/careers
Networking Covering Letter ............................................................... 27 REFERENCES
‘Available upon request’ or two full references including name, job title,
For Researcher CVs (academic and non-academic), please refer to address, phone number and email. 9. ALWAYS ask your referees
the Researchers section on the Careers Website
FIRST!
Chronological CV Chronological CV

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Jane Schiller _________________________________________________________________________

Ground Floor Flat, Kinn Road, Oxford, OX2 6HU Other Work Experience
j.schiller@hotmail.com 07778955098
Tesco Oxford July – October 2013
www.linkedin/in/janeschiller
Food Service Assistant
_________________________________________________________________________
Duties and skills:
careers.brookes.ac.uk

careers.brookes.ac.uk
Education • Customer service: preparing orders, advising customers on products, dealing with
Oxford Brookes University 2012 – 2015 enquiries and complaints in person and on the phone.
BA (Hons) English and Music 2:1 predicted • Attention to detail: checking food quality, ensuring proper rotation of stock, signing check
lists.
Ampleforth College, York 2005 – 2012 • Responsibility: setting up and closing down sections; working alone on sections when
required, training new starters, taking stock counts.
A Levels: English (B), German (C), Music (A)
• Coping under pressure: maintaining a high level of customer service when faced with
AS Level: History (C)
long queues of customers.
GCSEs: 8 grades A* - C
________________________________________________________________________
_________________________________________________________________________
I.T. Skills
@BrookesCareers

Relevant Work Experience


• Very competent with computers and databases.

@BrookesCareers
Publishing Co July 2014 - present • Particularly familiar with Word, Excel, PowerPoint and the Web.
UK Marketing Assistant
Duties and skills Languages
• Event co-ordination: visiting prospective venues in the UK, liaising with event coordinators • Conversant in German.
and representatives, analysing survey results. ________________________________________________________________________
• Creativity: copywriting for letters, e-shots, and posters. Interests and Achievements
• Attention to detail: managing lead data and the marketing stock database, proof reading • Writing: write for Oxford’s ‘Daily Info’ (www.dailyinfo.co.uk/reviews).
documents.
• Music: play drums in local bands and record music at home.
/OxfordBrookesCareers

• Responsibility: creating and updating the marketing internet page, providing administrative
• Sport: member of the university basketball team; school captain of the girls’ football,
support to the sales and marketing teams, dealing with enquiries by email and on the
basketball, hockey and cross-country teams.
phone.

/OxfordBrookesCareers
• Walking: completed the Inca Trail (Peru) July 2009.
Amateur Orchestra September 2013 - present • Charity events: raised £2000 for a Ugandan village by walking 550 km from Uganda into
Concert Manager Kenya with a group of 100 Africans and Europeans.

Duties and skills: References


• Advertising: creating and sticking up posters, sending emails, creating programmes for
Academic Professor D Smith Richard Hamilton Building, Oxford Brookes University,
each concert on a weekly basis.
Headington Hill Campus, OX3 OBP
• Negotiation: liaising with musicians about set length, finding out biographies for
www.brookes.ac.uk/careers

programmes. Employer Mr John Grant Publishing Co, Oxford, Tel: 01865 0909099
• Time-management: arriving early to set up chairs and equipment, ensuring each Email: johngrant@thepublishingcooxford.com
performance does not overrun. Notifying staff in advance about pending concerts.

www.brookes.ac.uk/careers
• Public speaking: presenting musicians to the audience and notifying the audience of
upcoming events.
Chronological CV Chronological CV

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Other Experience
Tom Brown
2 Church Close, Oxford OX2 1TP 2014 - present: Oxford Brookes University, Academic Support Worker
07823567890
tbrown@hotmail.com • Taking lecture notes and editing materials for disabled students where I learnt to write
www.linkedin.com/in/tombrown quickly and clearly, whilst paying attention to detail.
careers.brookes.ac.uk

careers.brookes.ac.uk
Final year Environmental Science student passionate about conservation and the environment. 2014 - present: ABC Cinemas, Front-of-House Staff
Extensive voluntary experience working for wildlife trusts in various capacities, including • Dealing with the general public through ticket and snack sales, bar work and ushering. I
marketing, website editing and writing press-releases. Looking for a position in a wildlife trust have improved my communication skills and customer service and learnt how to work in a
to further develop skills in marketing and communications from July onwards. busy environment.

Education 2010 - 2012 : Topshop, Sales Person


2013 - 2016: BSc (Hons) Environmental Science 2:1, Oxford Brookes University • Maintaining the shop floor, stock and providing a good level of customer service during
busy periods. Additional responsibilities included opening and closing-up shop, banking,
Relevant Modules include:
sending orders and using initiative for customer requests and orders.
• Biodiversity Law;
• Communities, Conservation, Conflict & Change; Practical Conservation Skills:
• Sustainable Resource Use;
@BrookesCareers

• Survey and Monitoring for Biodiversity. • A full clean driving licence with 4 wheel drive experience.

@BrookesCareers
• NPTC Agricultural Tractor Operation Certificate.
Research Project: Field research on biodiversity in Malaysia has given me knowledge of • Undertook a small mammal identification course at Oxford Wildlife Trust.
biological field techniques such as wildlife tracking using GPS telemetry, wildlife collating and • Chainsaw Certificate.
wildlife health monitoring. • First Aid Certificate.
• PADI Diving Certificate.
2011 - 2013: Newbury College
A levels: Environmental Science (A), Biology (C), Chemistry (D)
Computer Skills:
2006 - 2011: Newbury School Very proficient with PC and Mac along with all the standard software such as Microsoft Office,
GCSEs: 8 A-Cs Adobe Photoshop, Internet Explorer and Visual Basics.
/OxfordBrookesCareers

Relevant Experience Interests:


2013 - 2015: (weekend/voluntary) Oxford Wildlife Trust, Conservation Volunteer I like to draw, paint and do other forms of arts and crafts as well as read and socialise. An avid

/OxfordBrookesCareers
• Weekend volunteer working in small teams to clear rhododendron bushes, coppicing and reader of Nature and New Scientist, I have submitted articles on conservation in Ecuador,
preparing environments for the Heath Fritillary butterfly. expected to be published this year.

June - August 2014: (Summer Intern) Oxford Environmental Centre, Marketing Intern Referees:
• Managing telephone, email and written enquiries at the centre. Dr Andrea Goodman Ms A. Manager
School of Life Sciences Cinema
• Supporting the Marketing Team to promote the centre in Oxfordshire through direct email Oxford Brookes University Headington
and developing website. Oxford OX3 0BP Oxford OX4 2YP
www.brookes.ac.uk/careers

• Conducting visitor tours around the insect house. Tel: 01865 555555 Tel: 01865 222222
• Providing demonstrations of energy saving techniques to visitors. Email: agoodman@brookes.co.uk Email: manager@wildlifetrust.co.uk

July 2013: Frontier, Conservation Volunteer, Ecuador

www.brookes.ac.uk/careers
• One month spent in Ecuador Wildlife Sanctuary working with injured mammals and
organising environmental education activities for visiting schools. Achievements included
writing regular press releases for the Marketing Team.
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How to Write a Good ‘Profile’ Skills Based TOP


TOP TIPS
TIPS

CVs
1. ‘CV’ or ‘Curriculum Vitae’ or a
Your name
WHAT’S WRONG WITH THIS? photo at the top are all big ‘no,
careers.brookes.ac.uk

careers.brookes.ac.uk
no’s’!
Your address
2. Think: do you have a
1. Always start with your NAME
professional-sounding email
Your email address and phone number never ‘CV’ or and
‘Curriculum Vitae’.
address voicemail?
Use slightly bigger font.
TOP TIPS NOTHING else! No marital status, NI number, age, gender etc.
I am a self-motivated, enthusiastic, 2. Don’t include 2 addresses e.g.
PROFILE 3. A profile takes timeThis
to write
hard-working and very determined 1. Wishy washy, what do you ‘semester’ and ‘home’. is
well, you don’t want yours
Not essential, some employers like them and some don’t. Must be confusing.
really want? This profile could
individual with excellent communication and pretty much have been written short and snappy i.e. no more than 2/3 sentences including relevant sounding like everyone else’s

team-working skills who thrives in a for ANY job! It is too general. experience, qualifications, skills (but not a long list of them) and your 3. Think: do you have a
professional-sounding email
career aim.
challenging environment. Looking for a 2. What a long list of adjectives, address?
@BrookesCareers

with no evidence! Meaningless EDUCATION


position that will allow me to further my and anyone could write it, but
4. In the ‘Education’ section you
should
4. Write youralways
profilelist your
last, oncemost

@BrookesCareers
unfortunately employers see a If this is relevant to the role you are applying for keep your education
career and build upon my existing skills. lot of profiles like this. on the front page, if not you can move it to the back page. For example you are fully aware of key and
recent qualifications first
include
strengths forrelevant
the role.technical
Take your
if you are applying for a summer job at a supermarket where they are
time to write it such
expertise well. as CAD, SAGE
looking for customer service skills and retail experience your degree and lab techniques.
isn’t always going to be your best selling point! The front page needs 5. Your expected degree class
to attract interest. can be added in the education
section – especially if you expect
SKILLS to5.
doYou
well!
will have to change the
Choose no more than 5/6 relevant skills for the post you are applying skills for every role you apply
for. Use the job specification to help you, and then think of specific for depending on what the
AND WHAT’S RIGHT WITH THIS?
/OxfordBrookesCareers

examples of when you have demonstrated these skills. These can be employer really wants.
from extra-curricular activities, paid employment or work experience
and from being at university. Begin your evidence with an action verb,

/OxfordBrookesCareers
always in the same tense:
• Communication: Represented the English department at
TOP TIPS university and successfully negotiated with academic staff for a
A final year Business and Marketing 1.They say clearly what their
change in course work submission dates through meetings and 7. For experience that may not be
verbal presentations. AS relevant to the role, pull out
student with one year’s experience of current situation is and sell
the tasks, skills and achievements
their experience with evidence. WORK EXPERIENCE 6. If you
business to business marketing, on track that are thehave
MOST already covered
relevant.
The year’s experience might this in the ‘skills’ section, you
As the emphasis is now upon your transferable skills your work
www.brookes.ac.uk/careers

for a 2:1. Excellent communication and only be several voluntary posts


combined together but it’s experience should go on to the second page. Remember to include 8. If you
don’t need to repeat it in great
don’t have many
detail in the ‘work experience’
customer service skills from developing effectively presented. Highlight details of the tasks and achievements for each job, especially where interests don’t
section. lie, you could be
key points where you can. relevant. asked about it at interview!
relationships with clients at ‘Bank Busters’

www.brookes.ac.uk/careers
to ensure repeat business. In addition, has 2.They talk about their skills in INTERESTS 7. If you don’t have many
the context of their experience Yes, employers are interested in these, but just a paragraph will do. Try interests don’t lie, you could be
6 months retail experience, now looking for i.e.they provide EVIDENCE. to show a variety of interests that might catch an employer’s attention 9. ALWAYS ask your
asked about it at referees
interview!
FIRST!
an entry level marketing position with an 3.They use the profile as an op-
but be mindful of the impression your hobbies give.
innovative retail company. portunity to sell their relevant REFERENCES
experience. 8. ALWAYS ask your referees
‘Available upon request’ or two full references including name, job title, FIRST!
address, phone number and email.
Skills Based CV Skills Based CV

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Linda Evans Teamwork


10 Oxford Road, Headington, Oxford OX12 1PT • A range of university projects such as paired lab work and group poster presentations have
0723415902 helped me develop team work skills, obtaining excellent marks in all projects.
levans@hotmail.co.uk • The Duke of Edinburgh Award scheme allowed me to undertake an expedition with a team
www.linkedin.com/in/lindaevans of four where we successfully achieved a cross-country expedition over a three day period.
careers.brookes.ac.uk

careers.brookes.ac.uk
IT
A second year Biotechnology undergraduate with excellent laboratory skills in areas such • Confident in the use of Microsoft Word, Excel and PowerPoint which I use on a regular
as spectrophotometry, chromatography and centrifugation developed during my degree. basis throughout my degree programme.
Able to communicate effectively to varied audiences through experience giving numerous
presentations. Looking for a one year placement in a commercial laboratory from July to Work experience
develop my skills further (at XY company).
2013 - 15 Top Restaurant, Waitress
Education • Employed for outside catering events where tasks included taking orders, using the
2014 - present, Oxford Brookes University, BSc (Hons) Biotechnology till, setting up events and responsive customer service. Voted waitress of the month by
customers.

First year modules included: Second year modules include:
• Sciences Skills for Biosciences • Laboratory Techniques for the Biosciences September 2014 Students in London, PR Assistant
@BrookesCareers

• Quantitative Science Skills • Genes and Genomes • Promoting student nights out in London and creating guest lists. Role involved developing

@BrookesCareers
• Control of Cell Function • Mammalian Biochemistry relationships with new people and excellent organisation skills in order to compile guest
• Diversity and Evolution • Microbiology and Immunology lists.
• Cellular Energy and Supply
July 2011 and June 2013 Bradley Solicitors, work experience placement
2007 - 2014, High School, London • General office work and creating databases for case files which greatly improved my
A Levels: Physics, Biology, Chemistry organisational and IT skills. Liaising with solicitors and the IT department over the design
of databases and communicating ideas in team meetings.
GCSEs: 10 A-C grades including Maths and English
• In 2012 I was employed for two weeks covering for an Office Junior, consisting of filing,
Key Skills sorting the post and general office work. I learnt how to work under pressure in order to get
Laboratory post out for the next day delivery.
/OxfordBrookesCareers

• Modules such as Laboratory Techniques for the Biosciences have greatly improved my Other achievements
ability, knowledge, confidence and understanding of practical techniques, in particular

/OxfordBrookesCareers
spectrophotometry, chromatography and centrifugation. • The Duke of Edinburgh Award Scheme has brought me hours of enjoyment whilst working
in a team to achieve several goals including an expedition and service to the community.
Communication
• Sang in the school choir as well as the swimming, diving, gymnastics and dance teams.
• PowerPoint presentations at university have improved my oral and written communication
In addition I was selected to be form captain, swimming captain and gymnastic captain
skills, helping me to project my voice and speak clearly when addressing large audiences.
several times.
• Working as a waitress and developing a rapport with customers has significantly improved
my inter-personal skills. I was voted ‘Waitress of the month’ in August 2012 for excellent Hobbies and Interests
customer service. Many of my hobbies revolve around sport including swimming, boxercise, gymnastics and
www.brookes.ac.uk/careers

Organisational dance. To help raise money for charities such as cancer research I have participated in
sponsored swimathons and sponsored walks, and also helped the local Rotary Club to
• I have had to manage my time at university to meet multiple deadlines whilst working as a
raise money for charities by selling raffle tickets. Music is another interest of mine and I
part-time waitress and also maintaining many sports hobbies. I frequently make lists, use
have attended several music venues in Oxford.

www.brookes.ac.uk/careers
an electronic diary and prioritise tasks. This helps to keep track of ordered procedures,
which can be applied to laboratory work.
REFERENCES AVAILABLE ON REQUEST
Skills Based CV Skills Based CV

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AUTOMOTIVE EXPERIENCE
Frank Smith Formula Student Member (Electrical & Electronic Groups) Nov 2013 – Present
23 Oxford Road, Oxford, OX4 1SA
Mobile: 0773552106 Oxford Brookes University Team, Oxford
Email: fsmith@hotmail.com • Made and installed the wiring looms and sensors for both class 1 and 1A cars.
• Contributed to design and making of dashboards, fuse boxes and brake lights for class 1
EDUCATION and 1A cars.
careers.brookes.ac.uk

careers.brookes.ac.uk
Oxford Brookes University, BEng (Hons) Motorsport Engineering 2013 – 2016
Support Technician Aug 2011 – June 2013
2:1 Predicted.
Delphi Heavy Duty Diesel Systems, London
Key modules include:
• Engineering Dynamics I • Built and tested diesel injectors and pumps – proved to be a useful and demanding
• Stress Analysis I • Materials Engineering experience as I had to learn how to operate the test rigs and build pumps and injectors
• Engineering Thermo-fluids
• Mechanical Engineering Design and with the group. After one month I was able to proceed on my own.
• Engineering Mathematics Computer Aided Engineering • Measurement of diesel injector and pump parts with Talysurf and CMM machines.
• Prepared build sheets for both diesel injectors and pumps.
Otago Polytechnic, Certificate in Automotive Technology (Electrical) 2012–2013
Automotive Technician Apr 2011 – July 2011
Units include:
Kendall Cars Ltd, London
• Wiring repairs and electrical circuit testing • Mechanical and Electrical servicing and repairs – clutch and gear box replacements,
@BrookesCareers

• Basic tuning on 4 stroke engines electrical fault finding, tyre and brake pad replacements, serviced vans, cars and Lutons.

@BrookesCareers
Otago Polytechnic, Diploma of Mechanical Engineering 2011-20112 Automotive Apprentice Feb 2010 – Jan 2011
Modules include: CBS AUTOS, New Zealand
• Strength of Materials 70% • Mathematics 65%
• Computational Mathematics 70% • Engineering Drawing 82% • Developed skills in mechanical and electrical servicing and repairs – CV joint replacements,
brake pad and disc fittings, wheel alignment, overhauled starters and alternators.
SKILLS • Assisted with engine tuning, using scanning tool. Traced electrical faults, undertook M.O.T.s
Mathematics
OTHER EMPLOYMENT
• Gained a good understanding of Advance Matrix Algebra, MATLAB, Mathcad, application
Fire Protection Engineering Draughtsman Mar 2009 – Jan 2010
of Finite Differences and Laplace Transform, throughout my second year. Applied this
knowledge to solve varied engineering problems. • Chubb Systems & Services, New Zealand
/OxfordBrookesCareers

Analysis • Contributed to the design of small to large installations of sprinkler systems.


• Preparation of sprinkler system drawings, schematic diagrams, block plans, reports and

/OxfordBrookesCareers
• Developed a good understanding of front pull rod suspension as part of design group
maintenance manuals.
project. Carried out FEA (Finite Element Analysis) in SolidWorks to analyse the stresses
that act on the suspension components such as wishbones, pull rods and uprights under I.T SKILLS
heavy braking, cornering and full bump. • Competent user of Microsoft Office packages, AutoCAD, SolidWorks, Crocodile clip,
• Learnt and developed analytical skills in Stress Analysis. Defined the characterisation of TinyCAD, MATLAB, Working Model and Mathcad.
Stress Profiles, Yielding and Buckling, under different load conditions. • Excellent keyboard skills, able to operate efficiently and accurately.
Mechanics
INTERESTS
• Race Go Karts competitively, which has helped me to improve my understanding of how
Motorsports: Go Karting – member of Formula Brookes
www.brookes.ac.uk/careers

karts behave with different kinds of set up. This experience included toe in and toe out, caster
and camber adjustments, changing front and rear widths, using different tyre pressures. Sports: Boxing and Gym workout
Team Player ADDITIONAL INFORMATION
Member of The Institution of Mechanical Engineers – IMechE Student Affiliate.

www.brookes.ac.uk/careers
• Participating in Formula Student, I learnt how to work in groups through listening to what
others had to contribute, as well as how to build trust and bond with new people. Full UK driving licence.
Working under pressure
REFERENCES AVAILABLE ON REQUEST
• Undertook various tasks while at Chubb that often required extra work at short notice. I
ensured that important jobs were prioritised and completed to deadlines.
PART TIME CVs CARE ASSISTANT

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Caitlin Hear
CV FOR PART TIME JOBS 54 James Street, Oxford, OX4 5FH
chear@gmail.co.uk
You need to market any relevant experience positively! 07738437264
Profile
ADVICE ON PART TIME WORK FROM OXFORD BROOKES UNIVERSITY A second year Adult Nursing student at Oxford Brookes University with experience as a
volunteer with Age UK. Looking for a part time job in care work to further my skills working
careers.brookes.ac.uk

careers.brookes.ac.uk
• Most students work part time as a way of supplementing their income. Generally, it is with vulnerable adults.
advisable to limit your employment to 15 hours each week.
Education
• You can find information about local part-time jobs on our Jobs Board: careers.brookes.
2014 - 2017 BSc (Hons) Adult Nursing, Oxford Brookes University
ac.uk This will take you through to a registration page which you have to complete to be
able to search for part-time vacancies. 2012 - 2014, Mary Filler College, Nottingham:
A Levels: English (C), Psychology (B), Health and Social Care (B)
Further useful vacancy websites:
2007 - 2012, Foxhill Secondary School, Nottingham:
• www.facebook.com/oxfordbrookescareers
6 GCSEs grades A*-C including English, Maths and Science
• www.dailyinfo.co.uk/jobs/index/html - useful source of local Oxford information,
including vacancies. Skills and competencies
• www.oxfordtimes.co.uk/jobs - local Oxfordshire jobs.
@BrookesCareers

• www.brookes.ac.uk/vacancies - jobs with Oxford Brookes University. • Sensitive and compassionate work ethic: Volunteering at Age UK, combined with
• www.indeed.co.uk – you can do a ‘part-time jobs search’ in ‘Oxford’. my natural disposition towards care and support work, has developed my ability to

@BrookesCareers
• www.gumtree.com/jobs/oxford - more local jobs. empathise, show compassion in my work and be approachable towards those I work
• www.oxfordshire.gov.uk/jobs - jobs with Oxfordshire County Council. with.
• www.oxnet.org.uk – voluntary work experience in Oxfordshire. • Communication and Interpersonal skills: This includes verbal communication with
• A National Insurance number (NI No) is needed to apply for work in the UK. You can apply challenging customers, with my team and with members of the public.
for this by telephoning the Jobcentre Plus NI Allocation Service on 0845 600 0643. • Team work: I have undertaken cooperative and successful teamwork as part of my
• Most part-time work is paid by the hour and employers in the UK must pay at least the degree producing group presentations and essays with up to 5 people. Additionally,
National Minimum Wage. during my work in retail I was part of a team of 12 that covered various roles on the shop
floor. Whilst volunteering with Age UK I communicated with members of my team of 9
• Most international students are allowed to work part-time in the UK during their studies, to ensure clients received a consistent experience of the service.
but it is essential to check that your immigration status/visa allows you to do this.
/OxfordBrookesCareers

There are restrictions on the number of hours you can work and the type of work you can • Organisational: Combining my work in retail and volunteering alongside my studies
do. Generally, you can work up to 20 hours per week during term time and full-time over has developed my ability to manage my work load, organise my time effectively and

/OxfordBrookesCareers
the summer. meet multiple deadlines.
Work Experience:
Volunteer, Age UK. September 2014 - March 2015:
PART TIME CVs (Pages 16 - 20)
Running activities with the elderly, arranging risk assessments and health and safety checks,
general office work and administration as well as providing a friendly, approachable and
professional front line service to the public.
Sales Assistant, H&M. May 2012 - July 2014:
www.brookes.ac.uk/careers

Keeping the shop floor tidy and appropriately arranged, providing assistance and sale
recommendations to customers, providing quality customer service and working as part of a
team to ensure that the shop floor duties were covered.

www.brookes.ac.uk/careers
References: Available on request
HOSPITALITY / RESTAURANT WORK INTERNATIONAL STUDENT

Page 18
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Jan Xu
Eleanor Adams 32 Iffley Road, Oxford, OX4 4AH
8 Duster Avenue, Oxford, 0X21 7TP Tel. no: 07564242412
07412321768 / eleanoradams@gmail.com Email: JanXu@outlook.com

Second year International student at Oxford Brookes University. Previous experience working
Music undergraduate with 3 years work experience in the hospitality industry. Previous in a customer service role and working in teams. Currently seeking a part time position within
careers.brookes.ac.uk

careers.brookes.ac.uk
experience working in busy bar and restaurant environments has developed high standards retail, available to work 12 hours per week.
of customer service and communication skills. Currently seeking a part time position within
Permission to work: Current visa allows me to work X hours per week during semester time
the food and beverage industry to utilise and further develop my skills. Available to work 16
and X during vacation
hours per week.
Education
Relevant Work Experience Oxford Brookes University: 2014 - to present
Turners Inn, Bar Staff 2013 - 2015 BA (Hons) Business and Marketing Management
• Serving customers behind the bar, taking orders and advising on drinks. • Improved level of verbal communication through assessed PowerPoint presentations
• Restocking wines and spirits. achieving a 2:1 in the majority of assignments, subsequently increasing my English
language skills.
• Delivering orders of food and wine to customer tables.
@BrookesCareers

• Proficient in the use of Microsoft Office, Adobe Photoshop, Internet Explorer and Visual
• Responsible for cashing up at the end of shift.
Basics.

@BrookesCareers
• Advertising weekly karaoke nights, involved producing and handing out posters. • Prioritised and managed my time in order to meet a number of university deadlines, I did
this using to-do lists and an electronic diary.
The Hutch Restaurant, Waitress 2010 - 2012

• Providing a warm welcome to customers entering the restaurant. First High School Guang Zhou, China: 2011-2014
• Delivering excellent customer service when taking orders for food and drinks, also National University Entrance Examination 2nd Class
providing alternative recommendations when required. Equivalent to UK A-Level and GCSE B/C grades
• Preparing and serving drinks at the bar. Work Experience
• Handling cash and debit transactions. Member of Oxford Brookes University, Chinese Society: 2014-to present
• Promoting health and safety by keeping the restaurant clean and tidy. • Assisted a team of 6 students, organising fortnightly events such as cooking classes.
/OxfordBrookesCareers

• Coping under pressure and ensuring high level of customer service during peak times. Took the lead role in organising and planning the annual party for up to 120 guests.
• Managed a small team and was required to delegate tasks to fellow members, as well

/OxfordBrookesCareers
Other Skills
as keep to a fix budget.
IT: Proficient in the use of Microsoft office applications, familiar with web and databases.
• Utilised my problem solving skills when the venue we had booked was no longer available.
Languages: Fluent in Spanish and German Tour Guide, Wildlife Park: 2011-2013
Education • Working independently guiding groups of children aged between 8-11 years old,
communicating instructions clearly when visiting certain sites and explaining health and
Oxford Brookes University 2013 - to present
safety to the children.
BA (Hons) Music
www.brookes.ac.uk/careers

• Maintaining patience and composure when dealing with challenging groups of children.
Secondary School, Oxford 2005 - 2012 • Managing my time to ensure I was not under or over running on the allocated tour time.
• Developed the ability to work well under pressure as the number of people visiting the
A Levels: English (B), Music (A), Philosophy (B)
park doubled during the summer period.

www.brookes.ac.uk/careers
GCSE: 7 grades A-C including English and Maths
Languages
Good level of English - IELTS Level 7, Fluent in Mandarin
References available on request
References available on request
OFFICE OR ADMINISTRATION RETAIL / SHOP WORK

Page 20
Page 19

Mike Lowden Emily Simmons


2 Rosey Lane, Oxford, OX1 5TW 456 Headington Hill, Oxford, OX3 0BP
mlowden@gmail.co.uk 07667894564/ emilysimmons@gmail.com
07778596221
A Business Management undergraduate with over 12 months experience working in a
A third year Psychology undergraduate student at Oxford Brookes University with 2 years customer facing role. Strong organisational and time management skills developed through
experience in administration roles. Previous duties have included: managing room bookings, balancing work and study. Currently seeking a part time position in a customer service role.
careers.brookes.ac.uk

careers.brookes.ac.uk
organising google-calendars and producing marketing material. Seeking to gain further work
experience in an administrative setting. Relevant Experience
H&M, Sales Advisor Feb 2014- April 2015
Education:
• Providing excellent customer service, operating tills and handling cash and debit
2013 - 2016: BSc (Hons) Psychology, Oxford Brookes University transactions; assisting and advising customers on products and providing alternatives
2011 - 2013: Louis Freen College, Southampton: when appropriate.
A Levels: English grade B, Psychology grade A, Maths grade C • Supporting a team of 20 staff to help exceed sales targets by 3%, resulting in a Christmas
2006 - 2011: Foxhill Secondary School, Nottingham: bonus.
6 GCSEs grade C- A* including English, Maths, Science and IT • Demonstrating initiative, working out which stock needed priority when replenishing from
fitting room and stock room.
@BrookesCareers

Work Experience: • Managing time and prioritising tasks such as serving customers, processing deliveries

@BrookesCareers
and creating promotional displays.
Receptionist, Florence Spa, Headington, December 2013 – June 2014
Macmillan Cancer, Fundraising Volunteer Aug 2013- Dec 2013
• Customer service: Providing clients with information over the phone and by email and
providing high quality customer service to anyone arriving at the spa. • Communicating with members of the public in order to generate donations of up to £100,
awarded prize for raising the most money, 2 months running.
• Creativity: Creating and arranging the distribution of promotional materials.
• Leading a group of 6 volunteers and coordinating appropriate fundraising locations to
• Management of calendar and bookings: Making bookings for clients and contributing raise maximum amount of funds; awarded prize for best team of the month.
to the arrangement of staff rotas using an access database.
• Organising fancy dress events in order to boost team morale which raised over £300 for
the charity.
Administration Assistant, Louis Freen College Union, January 2012 – March 2013
/OxfordBrookesCareers

IT Skills
• Communication: Answering the telephone, generating meeting notes and agendas and Proficient in the use of Microsoft Office.
communicating within my team on issues such as rotas.

/OxfordBrookesCareers
• Organisation: Compiling and typing documents and distributing to a team of 27 people Education
as well as meeting strict deadlines. Oxford Brookes University 2013 – to present
• IT: Involvement in social media implementation, proficient with Microsoft office BA (Hons) Business and Management
applications, creating and maintaining spreadsheets regarding Union interactions with
Secondary School, Oxford 2005 - 2012
students.
A Levels: Business Studies (A), Information Technology (B), Maths (C)
• Attention to detail: Updating and maintaining files of resources for students. GCSEs: 9 GCSEs from A-C
www.brookes.ac.uk/careers

References: Hobbies and Interests:


• Blogging: blog every fortnight on current trends in fashion and my latest fashion buys
Linda Key, General Staff Manager, Florence Spa: lkey@florencespa.co.uk 01584 485748 currently followed by 230 readers from around the world

www.brookes.ac.uk/careers
• Sport: Active member of the university basketball team
Martin Gillis, Union President, Louis Freen College: mgillis@lfreen.ac.uk 01922 483755
References available on request
Page 22
Page 21

EMAILING FOR PART TIME JOBS New Message

d.latimer@hotmail.co.uk
A FEW SUGGESTIONS:
Part Time Work
STEP 1: Do be polite.
Dear Mr Latimer, or [Dear Sir/Madam,]
careers.brookes.ac.uk

careers.brookes.ac.uk
• Always address the person you do not know as Mr., Ms., or Mrs. Include their last name
and keep it formal. For example: Dear Mr Lewis. Ending: Yours sincerely. If you can’t Subject line: Part time work
find a named contact, open with: Dear Sir/Madam, and close with: Yours faithfully. [Note: you will have to tailor the body text of each e-mail to the particular
opportunity you are applying for]
STEP 2: Include a clear subject in the title line of your message.
I am writing regarding part-time job opportunities in your restaurant.
• These make it easier for employers to understand why you are contacting them and to
find your email at a later date. They also reduce the risk of getting trapped in a spam Currently I am an undergraduate student at Oxford Brookes University and am keen to find
filter. work to supplement my income. As you can see from my attached CV, I have a proven
ability to learn quickly and operate with, or without, supervision in a fast-moving customer
STEP 3: Be concise. service environment.
@BrookesCareers

@BrookesCareers
• State your need clearly and quickly make your point. Long messages are likely to be I would welcome an opportunity to discuss with you in more detail how I can benefit your
skimmed (and binned!). company. Please feel free to call me (list mobile number) or email me at yourname@hot-
mail.co.uk
STEP 4: Be professional!
Thank you for your time and consideration. I look forward to hearing from you.
• Do not use informal phrasing, “text speak”, slang, all capital letters or exclamation
marks. The aim is to maintain a professional email tone which is likely to be different Yours sincerely, [Yours faithfully]
from communications with your friends or via social networking sites. Steven Jones
078999 433 123
STEP 5: Check your spelling and grammar.
/OxfordBrookesCareers

• Even minor errors can undermine your approach and may suggest a lack of attention to

/OxfordBrookesCareers
detail. So, do proof read carefully before sending.

STEP 6: End with a signature/contact details.

• Include your name and your contact information. Usually this means a mobile telephone
number.
www.brookes.ac.uk/careers

www.brookes.ac.uk/careers
Page 24
Page 23

THE GOLDEN RULES OF WRITING A GOOD Ground Floor Flat


COVERING LETTER Kinn Road
Oxford
ALWAYS INCLUDE A COVERING LETTER - unless you are specifically told not to. OX2 6BB
‘Applicants who include a covering letter with their CV are 10% more likely to get a reply’.
Research by Forum 3. 27th May 2015
Sam Jones
Oxford University Press
careers.brookes.ac.uk

careers.brookes.ac.uk
TAILOR IT TO THE JOB - focus on the essential and desirable criteria on the job
specification. You may start with a standardised letter, but just like with your CV, unless you Great Clarendon Street
adapt it carefully to the job requirements it’s meaningless and can be a little annoying for Oxford
the employer! OX2 6DP
Dear Ms Jones
DON’T WRITE MORE THAN ONE PAGE
An employer won’t have time to read it and 1 page really is enough! Re: Marketing Assistant (W07/076)
I am writing to apply for the position of Marketing Assistant as advertised on the
MAKE SURE YOUR GRAMMAR AND SPELLING ARE PERFECT
‘Applicants sending CVs and letters without spelling mistakes are 61% more likely to get a Oxford University Press website, enclosed is my CV for your consideration.
reply & 26% more likely to get an interview’. Research by Forum 3. My current position as UK Marketing Assistant at Publishing Co, together with my role
@BrookesCareers

as Concert Manager at Oxford Brookes University have given me a strong interest in a


HAVE A STRUCTURE: 4 SIMPLE STEPS
marketing career. My duties at Publishing Co include writing copy for e-shots, assisting

@BrookesCareers
Paragraph 1. with event co-ordination, liaising with suppliers and managing the marketing collateral
database. As a concert manager, I manage all the promotional aspects of weekly
In your opening paragraph briefly describe your situation and where you saw the advert
and specify the job you are applying for i.e. reference number (in case the recruiter has concerts, from designing posters and e-shots to writing up concert programmes. I
several jobs currently on offer). also liaise with musicians about time-slots and equipment requirements. Alongside
university and work, I write reviews for Oxford’s ‘Daily Info’, which has enhanced
Paragraph 2.
the copywriting skills I have developed at Publishing Co. These experiences have
Focus in. Talk about your relevant skills and experience for the job - always focus on their equipped me with solid marketing skills which will enable me to quickly adapt to this
key criteria/competencies. Then provide examples from part-time work and extra-curricular role.
/OxfordBrookesCareers

activities etc, highlighting EVIDENCE that you can actually do the job! You might say
something like ‘I set out below how I meet your criteria’ and then take each key criteria in I am not only drawn to OUP because of its global reputation as a leading publisher, but
turn citing your evidence, so if communication skills were the first criteria and problem solv- also because of its focus on education. My recent experience as an undergraduate

/OxfordBrookesCareers
ing the next… and ‘end user’ of academic journals such as Essays in Criticism and The Review of
English Studies has sparked an interest in how they are produced and targeted. I
Communication skills: I regularly write reports and present these to tutors and other
welcome the opportunity to explore this further in a marketing role at Oxford Journals.
students in seminars. As a member of the debating society I take part in weekly debates
and we have recently partnered with a school to help fifth form pupils develop their Balancing the demands of work with academic and social life has demonstrated
debating skills. This has given me confidence and the ability to communicate effectively my time-management skills and desire to succeed. As a result of my experience to
with different audiences. date both professionally and academically, I believe that I could make a valuable
www.brookes.ac.uk/careers

Paragraph 3. contribution to OUP as a Marketing Assistant.


Articulate enthusiastically WHY you want to work for the company, what your motivation I am able to work full-time from May 2014 and am available for interview at any time.
is and WHY you are interested in this particular post/sector. This will always require some I look forward to hearing from you.

www.brookes.ac.uk/careers
research, you might find they are rolling out new and interesting products or services, they
might have also been in the media recently. Yours sincerely
Paragraph 4. Jane Schiller
Sign off with a polite & positive ending, stating when you would be available for interview.
Use ‘yours sincerely’ if you are addressing it to a named person or ‘yours faithfully’ if not.
Ideally try to find a name, but with large organisations this is not always possible.
Page 26
Page 25

SPECULATIVE COVERING LETTER NETWORKING COVERING LETTER


(from a press release) (from approaching a contact)

When jobs are not advertised, this can help you access the unadvertised This letter is a request for an ‘Informational Interview’, a good way of
(hidden) job market. Many companies use press releases as a subtle form of finding out more about a profession or sector you are interested in. You may
advertising saving on the cost of recruitment advertising. Speculative letters be surprised that there are potentially many people willing to give you help
careers.brookes.ac.uk

careers.brookes.ac.uk
must be individualised and targeted to open the right door for you. It’s always and advice, so never be afraid to use all available sources of contacts. Note:
best to send them directly to identified departmental contacts/managers you are not asking for a job or work experience.
(outside of recruitment or HR), as these latter functions can act as
gatekeepers.

53 Felix Street
10 Palm Place Wilmslow
Oxford OX1 2BA Cheshire SK9 6AU
@BrookesCareers

10th April 2015 21st March 2015

@BrookesCareers
Mr Brown
Mr A Egan Marketing Manager
UK Design Engineer Manager Siemens Industrial Projects and Systems
Tourism Today Sir William Siemens House
Oxford Road OX12 2PQ Princess Road
Manchester M20 3UR
Dear Mr Egan,
Dear Mr Brown,
I read with considerable interest the recent report in the Oxford Times, describing (XX
company’s name) recent success in landing a contract to design two tourist attractions Jo Smith suggested I drop you a line to see if it would be possible to arrange an
/OxfordBrookesCareers

in Egypt. informal discussion with you.

/OxfordBrookesCareers
Your expansion plans suggest that you may have a need for additional staff. I have decided that I want to move into the field of xxxx. I am not looking for a job at
present but rather to extend my knowledge of the sector and to see how suited I would
I am attaching my CV from which you will see that I am a qualified and skilled be to working in it. I am a graduate of xxx, with a variety of work experience and skills
Design Engineer, with considerable experience in construction, mostly gained in the which seem well suited to xxxx.
engineering industry. I have already undertaken some research into the field and the type of companies
and roles available, and I can see my skills seem to be a good match for a number of
I would welcome an opportunity to find out more about any opportunities you have, jobs. At this stage I am now trying to meet with knowledgeable people to deepen my
and will telephone you in a few days to hopefully arrange a meeting.
www.brookes.ac.uk/careers

understanding of what it is actually like to work in this sector.

I would be very grateful if you could spare me 15-20 minutes for a discussion, at a
Yours sincerely, mutually convenient time. I attach my CV for information and will give your office a call

www.brookes.ac.uk/careers
in the next few days to see if we can arrange to meet.

Alan Anderson Yours sincerely,

Sam Crow

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