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PROJECT REPORT
ON
PREFACE
This Project is about various loans sanctioned by cooperative bank and the state bank of
India. These two banks have a major portion of credit services in India.
This project also explains the financial services and regulating strategy of both the
companies..
In finance, a loan is the lending of money from one individual, organization or entity to
another individual, organization or entity. A loan is a debt provided by an entity
(organization or individual) to another entity at an interest rate, and evidenced by a
promissory note which specifies, among other things, the principal amount of money
borrowed, the interest rate the lender is charging, and date of repayment. A loan entails
the reallocation of the subject asset for a period of time, between the lender and the
borrower.
Having similar interest rates and loan schemes in the market it is very difficult for banks
to increase their market share, so this comparative study focuses on the positives and
negatives of each..
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ACKNOWLEDGEMENT
I would like to thanks Mr. Bhanwar Singh (Director), ICM Dehradun, Dr.
Ajay Sharma (Chief Coordinator) and Mr. G.S Chauhan (Faculty) for their
encouragement and support.
Name of Student
Nishant Rautela
TABLE OF CONTENTS
Industry Introduction
Cooperative Banks
Research Methodology
Conclusion
Questionaire
Bibliography
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OBJECTIVE
First and foremost objective is to find out the reasons for using of Advance
Product from SBI.
To Find Out Why People Prefer one bank over the other
To sort out the prospective leads from the data I have collected through
The report
To get a detailed overview of the various products of state bank of india and
cooperative bank
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INDUSTRY INTRODUCTION
WHAT IS BANKING?
Banking in a traditional sense is the business of accepting deposits of money from public
For the purpose of lending and investment. These deposits can have a distinct feature
like being withdrawn able by cheques, which no other financial institution can offer. In
Addition, banks also offer financial services, which include:
The Issue of demand draft & travelers cheque.
Credit cards
Collection of cheques, bill of exchange.
Safe deposit lockers
Custodian services.
Investment and Insurance Services.
The business of banking is highly regulated since banks deal with money offered to them
by the public and ensuring the safety of this public money is one of the prime
responsibilities of any bank. That is why banks are expected to be prudent in their
leading and investment activities. Every bank has a compliance department, which is
responsible to ensure that all the services offered by the bank, and the processes
followed are in compliance with the local regulations and the Banks corporate policy.
The major regulations and act govern the banking business are:-
Banking Regulation Act, 1949
Foreign Exchange Management Act, 1999
Indian Contract Act
Negotiable Instruments Act, 1881
Bank lends money either for productive purposes to individual, firms, Corporate etc. for
buying house property, cars and other consumer durables and for investment Purposes
to individuals and the others. However, banks do not finance any Speculative activity.
Lending is risk taking. The depositors of banks are also assured of safety of their money
by deploying some percentage of deposit in statutory Reserves like SLR & CLR.
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Banks act as payment agents by conducting checking or current accounts for customers,
paying cheques drawn by customers on the bank, and collecting cheques deposited to
customers' current accounts. Banks also enable customer payments via other payment
methods such as telegraphic transfer, and ATM.
Banks provide almost all payment services, and a bank account is considered
indispensable by most businesses, individuals and governments. Non-banks that provide
payment services such as remittance companies are not normally considered an
adequate substitute for having a bank account.
Banks borrow most funds from households and non-financial businesses, and lend most
funds to households and non-financial businesses, but non-bank lenders provide a
significant and in many cases adequate substitute for bank loans, and money market
funds, cash management trusts and other non-bank financial institutions in many cases
provide an adequate substitute to banks for lending savings too.
REVENUE GENERATION
A bank can generate revenue in a variety of different ways including interest, transaction
fees and financial advice. The main method is via charging interest on the capital it lends
out to customers. The bank profits from the differential between the level of interest it
pays for deposits and other sources of funds, and the level of interest it charges in its
lending activities.
This difference is referred to as the spread between the cost of funds and the loan
interest rate. Historically, profitability from lending activities has been cyclical and
dependent on the needs and strengths of loan customers and the stage of the economic
cycle. Fees and financial advice constitute a more stable revenue stream and banks
have therefore placed more emphasis on these revenue lines to smooth their financial
performance.
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Banks face a number of risks in order to conduct their business, and how well these risks
are managed and understood is a key driver behind profitability, and how much capital a
bank is required to hold. Some of the main risks faced by banks include:
Credit risk: risk of loss arising from a borrower who does not make payments as
promised.
Liquidity risk: risk that a given security or asset cannot be traded quickly enough in the
market to prevent a loss (or make the required profit).
Market risk: risk that the value of a portfolio, either an investment portfolio or a trading
portfolio, will decrease due to the change in value of the market risk factors.
The capital requirement is a bank regulation, which sets a framework on how banks and
depository institutions must handle their capital. The categorization of assets and capital
is highly standardized so that it can be risk weighted
Issue of money, in the form of banknotes and current accounts subject to cheque or
payment at the customer's order. These claims on banks can act as money because they
are negotiable or repayable on demand, and hence valued at par. They are effectively
transferable by mere delivery, in the case of banknotes, or by drawing a cheque that the
payee may bank or cash.
Netting and settlement of payments banks act as both collection and paying agents for
customers, participating in interbank clearing and settlement systems to collect, present,
be presented with, and pay payment instruments. This enables banks to economies on
reserves held for settlement of payments, since inward and outward payments offset
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each other. It also enables the offsetting of payment flows between geographical areas,
reducing the cost of settlement between them.
Credit intermediation banks borrow and lend back-to-back on their own account as
middle men.
Credit quality improvement banks lend money to ordinary commercial and personal
borrowers (ordinary credit quality), but are high quality borrowers. The improvement
comes from diversification of the bank's assets and capital which provides a buffer to
absorb losses without defaulting on its obligations. However, banknotes and deposits are
generally unsecured; if the bank gets into difficulty and pledges assets as security, to
raise the funding it needs to continue to operate, this puts the note holders and
depositors in an economically subordinated position.
BANKING IN INDIA:-
Banking means accepting for the purpose of landing or investment of deposits of money
from the public repayable on demand or otherwise one withdraw able by cheque, draft or
otherwise.
Banking in India has its origin as early as the Vedic period. It is believed that the
transaction
From money lending to money banking must have occurred even before Manu, the great
Hindu Jurist, who has devoted a section of his work to deposits and advances and laid
down the rules relating to rate of interest , During Mugal Period, the native bankers played
a very important role in lending money and finance foreign trade and commerce. During
the days of the east- India Company, it was the turn of the agency house to carry on the
banking business the general bank of India was the first joint stock bank to be
established in the year 1786. The others that followed were the Bank of Hindustan and
the Bengal Bank. The Bank of Hindustan is reported to have continued till 1906 while the
other two failed in the meantime. In the first half of the 19th century the east-India
company established three banks, the Bank of Bengal in 1809, the Bank of Bombay in
1840 and the banks of Madras in 1843.
These three banks are also known as the presidency banks were amalgamated in 1920
and a new Bank the imperial bank of India established ion 27th January 1921. With the
passing of the state bank act 1955 the under taking of the imperial Bank of India is taken
over by the newly constituted the state bank of India.
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RBI INDIGENOUS
COMMERCIAL
BANKS
NON SHEDULED
COMM. BANKS
MONEY LENDERS
SHEDULED
COMM. BANKS
INDIAN BANK
FOREIGN BANK
COOPERATIVE
BANK
CO-OPERATIVE BANKS
Co-operative banks are small-sized units organized in the co-operative sector which
operate both in urban and non-urban centers. These banks are traditionally centered on
communities, localities and work place groups and they essentially lend to small
borrowers and businesses.
The term Urban Co-operative Banks (UCBs), though not formally defined, refers to
primary cooperative banks located in urban and semi-urban areas. These banks, until
1996, could only lend for non-agricultural purposes.
However, today this limitation is no longer prevalent. While the co-operative banks in
rural areas mainly finance agricultural based activities including farming, cattle, milk,
hatchery, personal finance, et cetera, along with some small scale industries and self-
employment driven activities, the co-operative banks in urban areas mainly finance
various categories of people for self-employment, industries, small scale units and home
finance.
Co operative Banks in India are registered under the Co-operative Societies Act. The
cooperative bank is also regulated by the RBI. They are governed by the Banking
Regulations Act 1949 and Banking Laws (Co-operative Societies) Act, 1965.
These banks provide most services such as savings and current accounts, safe deposit
lockers, loan or mortgages to private and business customers. For middle class users,
for whom a bank is where they can save their money, facilities like Internet banking or
phone banking is not very important.
Co-operative banks differ from stockholder banks by their organization, their goals, their
values and their governance. In most countries, they are supervised and controlled by
banking authorities and have to respect prudential banking regulations, which put them
at a level playing field with stockholder banks. Depending on countries, this control and
supervision can be implemented directly by state entities or delegated to a co-operative
federation or central body.
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Even if their organizational rules can vary according to their respective national
legislations, co-operative banks share common features:
Democratic member control: co-operative banks are owned and controlled by their
members, who democratically elect the board of directors. Members usually have equal
voting rights, according to the co-operative principle of one person, one vote.
Profit allocation: in a co-operative bank, a significant part of the yearly profit, benefits
or surplus is usually allocated to constitute reserves. A part of this profit can also be
distributed to the co-operative members, with legal or statutory limitations in most cases.
Profit is usually allocated to members either through a patronage dividend, which is
related to the use of the co-operatives products and services by each member, or
through an interest or a dividend, which is related to the number of shares subscribed by
each member.
Co-operative banks are deeply rooted inside local areas and communities. They are
involved in local development and contribute to the sustainable development of their
communities, as their members and management board usually belong to the
communities in which they exercise their activities. By increasing banking access in
areas or markets where other banks are less present SMEs, farmers in rural areas,
middle or low income households in urban areas - co-operative banks reduce banking
exclusion and foster the economic ability of millions of people. They play an influential
role on the economic growth in the countries in which they work in and increase the
efficiency of the international financial system. Their specific form of enterprise, relying
on the above-mentioned principles of organization, has proven successful both in
developed and developing countries.
The Co operative banks in India started functioning almost 100 years ago. The
Cooperative bank is an important constituent of the Indian financial system judging by
the role assigned to co operative, the expectations the co operative is supposed to fulfill,
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their number, and the number of offices the cooperative bank operate Though the co
operative movement originated in the West, but the importance of such banks have
assumed in India is rarely paralleled anywhere else in the world.
The cooperative banks in India play an important role even today in rural financing the
Businesses of cooperative bank in the urban areas also have increased phenomenally in
recent years due to the sharp increase in the number of primary co-operative banks.
Co operative Banks in India are registered under the Co-operative Societies Act. The
cooperative bank is also regulated by the RBI. They are governed by the Banking
Regulations Act 1949 and Banking Laws (Co-operative Societies) Act, 1965.
Farming
Cattle
Milk
Hatchery
Personal finance
Self-employment
Industries
Home finance
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Consumer finance
Personal finance
Some cooperative banks in India are more forward than many of the state and private
sector banks.
According to NAFCUB the total deposits & landings of Cooperative Banks in India is much
more than Old Private Sector Banks & also the New Private Sector Banks.
This exponential growth of Co operative Banks in India is attributed mainly to their much
better local reach, personal interaction with customers, and their ability to catch the
nerve of the local clientele.
(b) Long term lending oriented co-operative Banks - within the second
category there are land development banks at three levels state level, district level and
village level.
VISION:
1. Providing the loans to the co operative societies.
2. Starting the new schemes for the cooperative societies to recover the N.P.A
(non Performing assets)
3. Opening the education center for cooperative societies to improve/increase the
business through giving them proper training & suggestions.
4. Providing the loans for new schemas time to time.
5. Repairing the plans for encouraging & awarding the employees of the Bank.
MISSION:
Mission/Target of the bank is to help the self helped groups by providing those loans at
low rate. Providing the education to the workers/employees of the cooperative societies
and managing the financial status of the cooperative societies.
1. Achieving the schedule status for the bank.
2. Providing the retail banking to the customers with the help of Information booth.
3. Providing the SAMAGRA banking facilities to the customers in one branch.
CREDIT DEPARTMENT
CD Banking business primarily involves accepting deposits from the public and investing
or lending the same and thereby making profit out of it. However, lending money is not
without risk and therefore banks make loans and advances to farmers, traders,
businessmen and industrialist against either tangible (land, building, stock etc.) or
intangible security. Even then, the banks run the risk of default in repayment. Therefore,
the banks follow cautious measures while lending money to others. This core function of
a bank is performed by the Credit Department of the bank. In this case, the relationship
of bank and customer is that of the creditor and debtor.
Unlike personal loans where the person borrowing the funds and the collateral are not
likely to change, loans in the world of business require additional flexibility in order to
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meet the needs of the business as well as satisfy the requirement of the lender.
Accomplishing this seemingly difficult task is done by using a credit facility which is an
overall credit line that can be broken into multiple credit lines and collateral.
Under this scheme the loan is provided for fulfillment of personal and family needs by
taking care of refund capacity of applicant. The applicant can enjoy this facility by
following two types-
ELIGIBILITY:-
Domicile of uttarakhand whose age is between 21to 55 years.
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The self employed person who earns fixed income and files income tax return also
having PAN card.
Whichever is less
INTEREST RATE:-
According to the decision taken by bank the rate of interest is 16%.
RECOVERY OF LOAN:-
Maximum 5ve years, in the case of employee 5ve years or date of retirement whichever is
earlier.
The collateral security is also accepted by bank in the case of non remunerated and
employer who having loan of more than 50000 and lake of contract of direct recovery.
Residential proof
Two guarantors
In the case of salaried employee the guarantee certificate passes by his employer.
Under this scheme an applicant may apply for loan related to purchase of a plot,
construction of a building, purchase and repairs of building.
ELIGIBILITY:-
The self employed person who earns fixed income and files income tax return also
having PAN card.
INTEREST RATE:-
The interest rate is 10.50% in the case of normal purchase or repairs of plot and in the
case of purchase or repairs of commercial building, shops the rate of interest is 14%.
The bank requires the guaranty of 2 persons having creditability of loan amount who are
recognized by bank.
Cost estimate and construction cost map which is approved by official engineer
Under this scheme the loan is to be given for four wheeler (car, jeep etc.) for personal
use only.
ELIGIBILITY:-
Domicile of uttarakhand
The self employed person who earns fixed income and files income tax return also
having PAN card.
INTEREST RATE:-
The time limit set by the bank authority for this kind of loan is maximum 7 years.
Under this scheme the loan is provide for purchase vehicle for commercial use.
ELIGIBILITY:-
Domicile of uttarakhand
The self employed person who earns fixed income and files income tax return also
having PAN card.
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INTEREST RATE:-
The time limit set by the bank authority for this kind of loan is maximum 7 years.
HOME LOAN:-
Purchase or construction of plot/building for the persons having regular income and loan
for take over the current loan account for different financial institutes.
ELIGIBILITY:-
Domicile of uttarakhand who wants to purchase/ construct the building or house within
the district.
Business man who fills income tax return for last 3 years.
Normally the age limit for applicant is 50 years but it can be extent up to 55 years in
certain special cases.
The margin would be 20% up to 2 lakes and 25% in the case of above 2 lakes
There should be no margin in fee cost in the case of plot replacement and tere should
be repayment in 3 installments after fully utilization of his contribution of loan in the case
of construction.
INTEREST RATE:-
Up to 5 years 10%
Up to 5 years 9.50%
The time period for loan is maximum 15 years or date of retirement whichever is earlier,
Salary statement in case of salaried applicant and income tax return of last 3 years in
case of non salaried applicant.
EDUCATION LOAN:
ELIGIBILITY:-
Students who have got admission to some professional or other courses and whose
prospects of getting employment are very good.
INTEREST RATE:-
25
TIME PERIOD:-
5 years after the borrower gets employment or one year after completion of course
whichever is earlier.
Attested copies of documents for proof of age/date of birth and proof of residential
address.
Details of collateral security along with valuation certificate of Govt. approved valuer (if
any).
Copy of Passport/Visa, cost of air fare (documentary detail) in case of studies abroad.
ELIGIBILITY:-
The eligible candidates who can apply for such loan are private firm, commercial,
partnership firm.
AMOUNT OF LOAN:-
The amount of loan that can apply by eligible candidates is maximum 25 lacks.
RATE OF INTEREST:-
TIME PERIOD:-
The time period for loan is not fix but renewal of time period can held according to
transaction made in between the month of July to June of previous year.
Margin:-
On mortgage =40%
On pledge =25%
DOCUMENT REQUIRED:-
Two guarantors.
All the loan schemes we have been seen above shows that cooperative bank provided
all kind of loans at nominal rate of interest. The cooperative bank provides loan only to
hits members hence if a person wants loan from that bank he has to
The district cooperative bank provides some other kind of loans also like
State Bank of India is the largest and one of the oldest commercial bank in India, in
existence for more than 200 years. The bank provides a full range of corporate,
commercial and retail banking services in India. Indian central bank namely Reserve
Bank of India (RBI) is the major share holder of the bank with 59.7% stake. The bank is
capitalized to the extent of Rs.646bn with the public holding (other than promoters) at
40.3%. SBI has the largest branch and ATM network spread across every corner of
India. The bank has a branch network of over 14,000 branches (including subsidiaries).
Apart from Indian network it also has a network of 73 overseas offices in 30 countries in
all time zones, correspondent relationship with 520 International banks in 123 countries.
In recent past, SBI has acquired banks in Mauritius, Kenya and Indonesia. The bank had
total staff strength of 198,774 as on 31st March, 2006. Of this, 29.51% are officers,
45.19% clerical staff and the remaining 25.30% were sub-staff. The bank is listed on the
Bombay Stock Exchange, National Stock Exchange, Kolkata Stock Exchange, Chennai
Stock Exchange and Ahmedabad Stock Exchange while its GDRs are listed on the
London Stock Exchange.
SBI group accounts for around 25% of the total business of the banking industry while it
accounts for 35% of the total foreign exchange in India. With this type of strong base,
SBI has displayed a continued performance in the last few years in scaling up its
efficiency levels.
Net Interest Income of the bank has witnessed a CAGR of 13.3% during the last five
years. During the same period, net interest margin (NIM) of the bank has gone up from
as low as 2.9% in FY02 to 3.40% in FY06 and currently is at 3.32%.
Management
The bank has 14 directors on the Board and is responsible for the management of the
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Banks business. The board in addition to monitoring corporate performance also carries
out functions such as approving the business plan, reviewing and approving the annual
budgets and borrowing limits and fixing exposure limits. Mr. O. P. Bhatt is the Chairman
of the bank. The five-year term of Mr. Bhatt will expire in March 2011. Prior to this
appointment, Mr. Bhatt was Managing Director at State Bank of Travancore. Mr. Bhatt
has more than 30 years of experience in the Indian banking industry and is seen as
futuristic leader in his approach towards technology and customer service.
Mr. Bhatt has had the best of foreign exposure in SBI. We believe that the appointment
of Mr. Bhatt would be a key to SBIs future growth momentum. Mr. T S Bhattacharya is
the Managing Director of the bank and known for his vast experience in the banking
industry. Recently, the senior management of the bank has been broadened
considerably.
The positions of CFO and the head of treasury have been segregated, and new heads
for rural banking and for corporate development and new business banking have been
appointed. The managements thrust on growth of the bank in terms of network and size
would also ensure encouraging prospects in time to come.
Reserve Bank of India is the largest shareholder in the bank with 59.7% stake followed
by overseas investors including GDRs with 19.78% stake as on September 06. Indian
financial institutions held 12.3% while Indian public held just 8.2% of the stock. RBI is the
monetary authority and having majority shareholding reflects conflict of interest. Now the
government is rectifying the above error by transferring RBIs holding to itself. Post this,
SBI will have a further headroom to dilute the GOIs stake from 59.7% to 51.0%, which
will further improve its CAR and Tier I ratio.
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The business operations of SBI can be broadly classified into the key income generating
areas
Home Loan
Educational Loan
Car Loan
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Personal Loan
Property Loan
Purpose
Eligibility
Maximum age limit for a Home Loan borrower is fixed at 70 years, i.e. the age by which
the loan should be fully repaid.
Availability of sufficient, regular and continuous source of income for servicing the loan
repayment.
Loan Amount
Purchase/ Construction of a new House/ Flat/ Plot of land: 15% for loans up to Rs. 1 cr.,
20% for loans above Rs. 1 cr.
CAR LOAN:
Purpose
You can take finance for:A new car, jeep or Multi Utility Vehicles (MUVs)
A used car / jeep (not more than 5 years old). (Any make or model).
Take over of existing loan from other Bank/Financial institution (Conditions apply)
Eligibility
Documents required
you would need to submit the following documents along with the completed application
form if you are an existing SBI account holder:
5 Proof of residence.
7 I.T. Returns/Form 16: 2 years for salaried employees and 3 years for professional/self-
employed/businessmen duly accepted by the ITO wherever applicable to be submitted.
EDUCATION LOAN:
A term loan granted to Indian Nationals for pursuing higher education in India or abroad
where admission has been secured.
Eligible Courses
All courses having employment prospects are eligible.
Examination/Library/Laboratory fees
Purchase of Books/Equipment/Instruments/Uniforms
Caution Deposit/Building Fund/Refundable Deposit (maximum 10% tution fees for the
entire course)
Any other expenses required to complete the course like study tours, project work etc.
Amount of Loan
Interest Rates
(with effect from 1st June 2008)
For loans up to Rs.4 lacs - 11.75 % p.a. Floating
For loans above Rs. 4 lacs and upto Rs.7.50 lacs - 13.25 % Floating
For loans above Rs.7.50 lacs - 12.25% p.a. Floating
Processing Fees
Deposit of Rs. 5000/- for education loan for studies abroad which will be adjusted in the
margin money
All loans should be secured by parent(s)/guardian of the student borrower. In case of married
person, co-obligator can be either spouse or the parent(s)/ parents-in-law
Purpose
The loan will be granted for any legitimate purpose whatsoever (e.g. expenses for
domestic or foreign travel, medical treatment of self or a family member, meeting any
financial liability, such as marriage of son/daughter, defraying educational expenses of
wards, meeting margins for purchase of assets etc.)
Eligibility
You are eligible if you are a Salaried individual of good quality corporate, self employed
engineer, doctor, architect, chartered accountant, MBA with minimum 2 years
standing.
Loan Amount
Your personal loan limit would be determined by your income and repayment capacity.
Minimum: Rs.24,000/- in metro and urban centres
Maximum: 12 times Net Monthly Income for salaried individuals and pensioners subject
to a ceiling of Rs.10 lacs in all centres
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Documents Required
Important documents to be furnished while opening a Personal Loan Account:
From salaried individuals
Latest salary slip and Form 16
Interest Rates
3.25% above SBAR floating i.e. 15.50% p.a.
Processing Fee
Processing charges are 1-2% of the loan amount. This is amongst the lowest fees in the
industry. Processing fees have to be paid upfront. There are no hidden costs or other
administrative charges.
PROPERTY LOAN:
Purpose
This is an all purpose loan, i.e., the loan can be obtained for any purpose whatsoever. If
amount of loan is Rs.25.00 lacs and above then purpose of loan will have to be specified
along with an undertaking that loan will not be used for any speculative purpose
whatever including speculation on real estate and equity shares.
Eligibility
You are eligible if you are:
B. Your Net Monthly Income (salaried) is in excess of Rs.12,000/- or Net Annual Income
(others) is in excess of Rs.1,50,000/-.
The income of the spouse may be added if he/she is a co-borrower or a guarantor.
Loan Amount
24 times the net monthly income of salaried persons (Net of all deductions including TDS)
OR
2 times the net annual income of others (income as per latest IT return less taxes
payable)
Margin
We will finance upto 75% of the market value of your property.
Interest
Term Loan 0.75% above SBAR. i.e.13.00% p.a. Floating
Security
Eligibility
This facility is available to our existing individual customers enjoying a strong relationship
with SBI. This loan could be availed either singly or as a joint account with spouse in
'Either or Survivor'/ 'Former or Survivor' mode. It is offered as an Overdraft or Demand
Loan.
Salient Features:
Purpose
For meeting contingencies and needs of personal nature. Loan will be permitted for
subscribing to rights or new issue of shares / debentures against the security of existing
shares / debentures. Loan will not be sanctioned for (i) speculative purposes (ii) inter-
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Documents Required
You will be required to submit a declaration indicating:
Details of loans availed from other banks/ branches for acquiring shares/ debentures.
Details of loans availed from other banks/ branches against security of shares/
debentures
37
Research methodology
Research methodology is a methodology for collecting all sorts of information & data pertaining
to the subject in question. The objective is to examine all the issues involved & conduct
situational analysis. The methodology includes the overall research design, sampling procedure
& fieldwork done & finally the analysis procedure.
The methodology used in the study consistent of sample survey using both primary & secondary
data. The primary data has been collected with the help of questionnaire as well as personal
observation book, magazine; journals have been referred for secondary data. The questionnaire
has been drafted & presented by the researcher himself.
Sample Size:
Sample of 20 people was taken into study, and their data was collected
Sampling Technique:
Data Collection:
Data Analysis:
After data collection, Im able to analyze customers views, ideas and opinions of farmers
towards garden tractors.
Data Interpretation:
Interpretation of data is done by using statistical tools like Pie diagrams, and
also using quantitative techniques (by using these techniques) accurate
information is obtained.
The data thus collected were classified according to the categories, counting
sheets & the summary tables were prepared. The resultant tables were one
dimensional, two dimensional.
38
Analysis of data
Ans. SBI
SBI- 90%
Cooperative bank-10%
Accesibility
sbi
dcb
39
Ans.SBI
SBI 74%
Sales
sbi
dcb
Sales
dcb
SBI
Ans. SBI
SBI 65 %
Sales
sbi
dcb
Q5. Which Bank do you think is more Beneficial to farmers and small
rural businesses ?
SBI 40%
42
Sales
SBI
DCB
Conclusion
Unlike commercial banks that enter a business for the sole purpose of making a profit,
cooperative banks look to make profits but also strive to provide additional benefits to the
members of the cooperative association.
43
Hence, they offer slightly better rates than commercial banks. Moreover, the terms and
conditions they offer are more flexible compared with commercial banks.
Although the Sate bank provides a lot of different services and is more accessible
compared to Cooperative Banks.
A lot of customers prefer Cooperative Banks because of the ease of formalities and
getting a loan and the leniency of Cooperative bans in terms of recovery.
Questionaire
Q5. Which Bank do you think is more Beneficial to farmers and small
rural businesses?
BIBLIOGRAPHY
www.wikipedia.com
www.docstoc.com
45
www.cooperativebank.co.uk
www.citeman.com
www.ehow.com
www.nabard.com
www.rbi.org.in
https://www.onlinesbi.com