SEMANA 5

GRUPO

CHUMPITAZ ARTEAGA ERNESTO MANUEL

DONAYRE HILARIO CESAR SAMUEL
MENDOZA RIVERA, LILIANA DEISY
RIVEROS QUISPE VALMIKI UBALDO
ROBLES SOTO MELISA JACKELINE

ANSWER

1 What benefits can employees bring to their companies?

However, it is not really my first goal. My main goal is to learn, grow and
contribute significantly to our success.
A motivated employee would be more productive and would be more
committed to their work.

2 What do organizations do to recognize and reward employees?

They could reward with merit or recognition for their contribution of new
ideas or according to productivity or work performance as well as objectives
proposed by the company.

Make a list of what makes you happy to work for a company

1. Flexibility
2. Verbal Recognition
3. Break
4. Recognition Bonds

Example: I gain recognition for the extra hours

 I feel comfortable and very pleasant with the team work
the work climate, and the recognition for our work

PRESENTATION
WORKING ENVIRONMENT
A company with a negative working climate is reflected in the productivity of its
collaborators, appearing unmotivated, with high turnover and therefore a talent flight.
Caused by a communication problem and inadequate physical spaces.

To achieve a positive working environment we should value the employees, recognizing them
with incentives and training. Being a company committed to the employee promoting
teamwork.

In order to have more productive results, human capital is strengthened by highlighting the
best collaborators, promoting leaders in multidisciplinary teams offering a fair wage and
offering adequate physical spaces, thus reducing absenteeism. All this will be achieved by
developing a plan of action based on anonymous surveys conducted by the partners
themselves to analyze results.

Pagina 69 la discussion y tarea

The portman ritz carlton, shanghai

Perfil de la compaa

El Ritz-Carlton
El Ritz-Carlton Hotel Company,
L.L.C. Ha crecido a ms de 70 hoteles En todo el mundo con planes mucho
ms Expansin en Europa, frica, Asia, el Medio Oriente y el Amricas. Ha
ganado numerosos Premios y sus prcticas comerciales Proporcionar un
punto de referencia no slo La industria hotelera, sino tambin en otros
Sectores. Su filosofa corporativa Se basa en una inquebrantable
Compromiso con el servicio.

Aumentar el personal y la satisfaccin del cliente

Fondo
The Portman Ritz-Carlton en Shanghai
En 1998 el Ritz-Carlton Hotel Company, L.L.C. Asumi el control Gestin de
El Portman Shangri La, que fue Convertirse en el Portman Ritz-Carlton,
Shanghai. Antes de 1998, el Portman Shangri-La en Shanghai era un Un
hotel de primera clase muy parecido a cualquier otro en la ciudad.
Empleado Y la satisfaccin de los huspedes oscil entre el 70% y el 80%, y
Las finanzas no eran espectaculares. Pero las fortunas cambiaron Gerencia
de Ritz-Carlton - la satisfaccin del empleado se dispar, Los huspedes
eran mucho ms felices, y las finanzas mejoradas. Cinco Aos consecutivos,
su tasa anual de satisfaccin de los Ha sido el ms alto entre todos los
hoteles Rtz-Carlton en todo el mundo.
Liderazgo y prcticas de gestin
En el Portman Ritz-Carlton, Shanghai