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Contact Info
Address : No. 15, Jalan 19, Off Jalan Johan Setia
41200 Klang, Selangor.
Personal Particulars
Age : 34 years Date of Birth : 05 Oct 1983
Nationality : Malaysia Gender : Female
IC No. : 831005-06-5418
Highest Qualification
Level : Bachelor's Degree CGPA : 2.97 out of 4.00
Field of Study : Business
Studies/Administration/Management
Major : International Business
Institute / : Universiti Teknologi Mara (UiTM)
University
Located In : Malaysia Graduation Date : Nov 2006
Latest Employment
Company Name : Hong Leong Bank Berhad
Company Address : 68, Lorong Batu Nilam 4A, Bandar Bukit Tinggi 1, 41200 Klang, Selangor
Position Level : Senior Executive, Operation & Customer Service
Date Joined : 13 December 2011
Date Left : 30 November 2015
Resposibilities
CURRENT ACCOUNT OFFICER
Monitoring customers current account either personal or company account, monitoring and checking
daily/weekly/monthly excess report, BMC report, Dormant account report, Closed account report and
sending reminder letter.
Checking on account opening application, conducting DCHQS and CTOS to all new application before
proceed to open the account. Do a scanning of customer signature and update the customer details.
Controlling on cheque book application and validating stop cheque request.
Preparing Audit Confirmation for customers and handling E-Banking or Business Online.
Managing customer request such as change of the directors or signatories, change of the address or
contact number, request on the 3rd party as an authorized person to conduct the account, etc.
Work closely with the frontliners and the high management to ensure that all the transactions are follows
the SOP of the company.
Top Skills
Skill Years Proficiency
Communicating with the people at all >5 Advanced
levels
Sales and marketing <2 Advanced
Languages
Proficiency (0=Poor - 10=Excellent)
Language Spoken Written
Malay 10 10
English 9 8
Preferences
Previous Monthly Salary : RM 3600
Expected Monthly Salary : RM 3700 (Negotiable)
Availability : As soon as possible
References (1)
Name : Nurkhayati Binti Yusoff
Position : Customer Service Operation Manager (CSOM)
Company : Hong Leong Bank Berhad (Bandar Bukit Tinggi Branch)
Contact No. : 03 3324 9490
017 652 4226
References (2)
Name : Monaliza Binti Mohji
Position : Operation Manager
Company : Ar-Rahnu Bank Rakyat Berhad (Port Klang Branch)
Contact No. : 019 371 5090