Alfonz Edward M.

Baliwag
3775 Zone 6 Kapisnon Kauswagan, Cagayan de Oro City
Philippines 9000
Contact #: 09065092838, 09192847427
Email: alfonzedward.baliwag@gmail.com
Skype ID: fourth_08

EDUCATIONAL ATTAINMENT

BACHELOR OF ARTS IN Xavier University - Ateneo de Cagayan

INTERNATIONAL STUDIES Corrales Avenue, Cagayan de Oro City
2008-2009, 2nd Semester S.Y. 2014-2015

SKILLS

Computer Literate
Customer Service Trained and Oriented Fluent in English (writing and speaking)
Billing Expert Basic knowledge of Diplomatic
Problem Solving Skills Protocols
Athletic Basic knowledge of Local, National and
Can work under pressure with minimal International Law
supervision


RELATED EXPERIENCES
POSITION COMPA COMPANY INCLUS
NY ADDRESS IVE
NAME DATES
1. Customer Consultant Telstra 10th Floor E- Aug 26,
Powered bloc 2 Cebu 2013
by Business October
Teletech Park, Lahug, 27, 2014
2. Technical Support Cebu City
Representative II 6000
Stream Philippines July 26,
Global 6/F I2 2011
Services Building, July 23,

Asiatown IT 2013
3. Product Support
Park,
Representative
Barangay
Apas,
Concentri Lahug, Cebu
x, City 6000 June 2008
Synnex Philippines
Corporati Block 2 Lot May 5,
on 3 Trade 2011
Street,
Pueblo de
Oro IT Park,
Cagayan de
Oro City
9000
Philippines

HONORS, AWARDS AND RECOGNITIONS
NAME/TYPE OF AWARD-GIVING DATE
AWARD BODY AWARDED
1. Top Consultant of the Telstra powered by December
Month Teletech 2013
2. Top Performer Agent of the
Month Stream Global December
3. 1 Year Perfect Attendance Services 2012
2010

4. Top CSAT score
Concentrix, Synnex January 2011

Corporation
Concentrix, Synnex June 2010
Corporation and March
2011



ORGANIZATIONS
POSITION NAME OF INCLUSIV
ORGANIZATION E DATES
1. Head Sports Committee Ateneo Diplomatic S.Y. 2006 -
2. Member Corp 2007
Club 92 2006 -
Present



SEMINARS ATTENDED
POSITION DATES
1. PGMA Call Center Training Program February 2008
Pilgrim Christian College
2. Waste Management Seminar December 15, 2007
Speaker: Dr. David Holmer
Xavier University Little Theater
3. Philippines as a Parliamentary
October 21, 2007
Government
Speaker: Gov. Oscar Moreno
Xavier University Little Theater













Reference:


Ms. Shayne Joyce Maputi
Team Manager
Telstra Powered by Teletech
 10th Floor E-bloc 2 Bldg. Cebu IT Park
Salinas Drive Lahug Cebu City 6000 Philippines
09989943347

Lovelyn C. Ligan
Personnel Clerk
Suvisco Ind. Inc.
Igpit, Opol, Misamis Oriental
09361171878

Ricardo J. Danlayon Jr.
C-Myx trading, proprietor
Kalambaguhan Capistrano St.
Cagayan de Oro City
09088781671

Joseph Jay Villegas Nebril
License Civil Engineer
Socor Construction Corporation,
Zone 3 Natumolan, Tagoloan,
Misamis Oriental
09368401840