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ON
A Study on the perception of employees about
working in Teams With Special Reference to
Malwa Group of institution
Submitted to:-
(2015-2017)
UNDER GUIDENCE:
SUBMITTED BY:
Prof. SAMPADA NAJAN SONIKA RAJPUT
MBA 4 rd
Sem.
Roll
No.:52770076
Spec.:-
Finance and HR
CERTIFICATE
Faculty Guide
Prof. Sampada Najan
Faculty MIST Indore
DECLARATION
To the best of my knowledge and belief the information, facts, figures that
are presented in this report are actually based on my own work.
Sonika Rajput
MBA 4th Sem.
ACKNOWLEDGEMENT
MBA IV Sem.
CONTENTS
Chapter 1: Introduction
1.1 Conceptual Framework
Chapter 2: Methodology
4.2 Conclusion
4.4 Limitations
Chapter 5: References
INTRODUCTION
Team work is the Process of working collaboratively with a group of people
in order to achieve a goal.
A team is a cooperative group whose members interact with each other towards the
accomplishment of specified objectives. In essence, each person on the team puts
aside his or her individual needs to work towards the larger group objective. The
interactions among the members and the work they complete are called teamwork.
In many organizations employees work in regular small groups called teams where
their efforts must fit together like the pieces of picture puzzle. When their work is
interdependent, they act as a work team and seek to develop a cooperative state
called teamwork.
The sum of the efforts undertaken by each team member for the achievement
of the teams objective is called team work. In other words, team work is the
backbone of any team.
Teamwork is a joint action by two or more people or a group, in which each person
contributes with different skills and Express his or her individual interests and
opinions to the unity and efficiency of the group in order to achieve common goals.
This does not mean that the individual is no longer important; however, it
does mean that effective and efficient teamwork goes beyond individual
accomplishments. The most effective teamwork is produced when all the
individuals involved harmonize their contributions and work towards a
common goal.
In order for teamwork to succeed one must be a team player. A team player is one
who subordinates personal aspirations and works in a coordinated effort with other
members of a group, or team, in striving for a common goal. Businesses and other
organizations often go to the effort of coordinating team building events in an
attempt to get people to work as a team rather than as individuals.
In a task of getting business the following skills are expected in an individual:
Good communication, Convincing power, Behavioural knowledge, Technical
knowledge, Sound Commercial knowledge & Customer Relationship Handling.
If a single individual has to achieve this task he is expected to be master in all the
listed skills which rarely found and is challenging.
However if the single Roles& functions involved here are assigned to each
individuals who is artistic & proficient in any one particular skills the team thus
found shall be a highly credible & proficient team.
1.2 Definition:-
K.L. Gupta define teamwork as, a group whose members have complementary
skills and are committed to a common purpose for which they hold themselves as
mutually accountable. A work team generates positive synergy through the
coordinated efforts of team members.
One is too small a number to achieve greatness. Leaders who fail to promote
teamwork undermine their own potential and erode the best efforts of the people
with whom they work. To accomplish anything significant, leaders must learn to
link up with others.- Dr. John C. Maxwell
That organization is not recording information that is true about the situation but
it is a unique interpretation and even can be very different from the reality.
Perceive the action usually involves the introduction of back, compare, absorb,
and interpret and establish the meaning and characteristics of object perception.
It can be concluded that the perception determines the direction and shape a
person's behavior.
Pleases customers who like working with good teams (sometimes the customers
may b the part of the team).
With teamwork come improved efficiency. The last thing you want is to have two
employees reproducing the same project or doing the same work when the task can
be handled by one employee. Make sure employees communicate regarding task
assignments, project scopes and how projects intersect to maximize efficiency.
2. Morale
Employees who work well together are happier, which boosts morale. This makes
your office a more pleasant place in which to work, and that may lead to better
employee retention.
3. Information Preservation
when successful teamwork prevails, innovation skyrockets. It's true that two heads
can be better than one; let your employees brainstorm for solutions together,
working out the kinks in project plans.
5. Reduced Waste
while teamwork building meetings can feel like a waste of time, the resulting
cooperation and reduction of redundancy can more than compensate for the time
invested in collaborating with one another. Encourage employees to look for ways
to reduce duplication of efforts and streamline production.
6. Usability
7. Unity
One of the most valuable benefits of teamwork is the sense of unity that
accompanies a positive work environment. By fostering this sense of unity, you
also promote a sense of "all for one and one for all," which is good for the whole
company.
Working as a team not only helps to showcase people's various strengths, but can
also allow for compensation of weaker areas as well. Staffers can distribute the
workload so that people are playing to their strengths with their work and team up
to tackle areas where they are weaker to allow for improvement. This creates a
stronger and more skilled workforce, as people use the teamwork opportunity to
improve across the board.
9. Reduction of Risk
When the task at hand is executed with the maximum possible efficiency, there is a
Reduction in risk. The best advantage of teamwork in business is that the burden of
failure is borne by all the members of the team and it does not fall on the shoulders
of just one person.
Teamwork is one of the best ways to ensure the timely completion of any work,
with the maximum possible efficiency. This ensures that the clients of the company
are bound to come back to your organization with a new project or contract.
11. Goodwill and Reputation
Teamwork, also, increases the goodwill and reputation of a business. The goodwill,
in fact, is a tangible asset of any business that plays a highly instrumental role in
bringing in more customers and public trust.
Sometimes having a team can help you bring traffic and leads to your site. This
usually comes in the form of a JV partnership which is essentially when you send
your info to their list and vice versa.
1. Unequal Participation
With some teams, there can be a tendency for members to sit back and let others do
most of the work. This can cause resentment in the workplace, especially if you as
a business owner recognize only the efforts of the team and not those of its leaders.
3. Limiting Creativity
4. Longer Process
5. Inherent Conflict
LITERATURE REVIEW
( Curral and Chambel, 1999 ) have studies the efficiency of team that the
innovation in work groups depends on the type of interaction processes occurring.
When using the quality and quantity of products and ideas produced by groups as
measures of innovation, one may see that the groups which produce innovations of
higher quality define their objectives clearly and try to achieve common agreement
among all members of the group; they also have means of innovative performance
control, processes of evaluation and reformulation of ideas and critical appreciation
of opinions and suggestions from the team members. Moreover, these groups also
have a climate of high participation security, which allows them to introduce more
information necessary to the development of good ideas.
( Gulowsen, 1972; Hayes, 2005 ) says that according to the majority opinion of
specialists in various fields, teamwork should help both to improve company
performance and also to boost employees well-being Provided that the conditions
of autonomous decision-making are in place, with the corresponding powers a
Responsibilities for assigned tasks, teamwork enhances employees interest and
motivation, not just in the context of the employees work task but also in the
context of the corporate strategy as a whole. The key to increased company
productivity should be increased employee satisfaction
( Moldaschl and Weber, 1998 ). According to Nicky Hayes (2005 ), teamwork
reduces fluctuations in performance and improves work morale. Leading
researchers in the field of work organization,
Katzenbach and Smith (1993 ), are convinced that people working in a team
function more efficiently, are less prone to stress and make a greater effort in their
work. Furthermore, they spend less time incapacitated for work, come up with new
ideas and try to improve their work.
Marks et al. (2001) found that the success of teams in accomplishing their goals is
related not only to the members talents and their effective resources, but is also
associated with their interactions, as team interactions are the based on cognition,
language, and the members interdependency. When individuals perceive that the
other employees value and care for them, they would respond with feedback
This research will subsequently help us to know how to evaluate ourselves as team
and learn to be more productive towards organizational objectives. The members
of the tea will understand to promote partnership and work together to ensure that
the team members and more importantly the service users are receiving the best
quality of services. It will allow ordinary people to achieve extraordinary results.
The main objectives of this study are:
1. To find the factors affecting the performance of the employees when they
work in a team or as an Individual.
RATIONAL OF STUDY
This research is to be conducted to study about the issues which are becoming the
problems of the employees for not working in teams. This study will help to give
the answers to following questions:-
What is the impact of teamwork on the productivity of the employees & overall
performance of the organization?
What are the issues for the consideration in examination of the relationship
between teamwork and firm performance?
Teams are a part of everyone's life. So it's appropriate that you understand how to
function effectively as a team member. In Extension especially, there is a need for
teamwork. Extension clientele are confronted with increasingly complex problems
with many dimensions. The multi-dimensional and thus multi-discipline nature of
many problems requires a team approach. This approach encourages you as staff
with complementary skills and competencies, to coordinate your efforts. By
establishing priorities, concentrating financial resources, and combining
knowledge and expertise, you can have greater impact on serious problems through
your program efforts. Such efforts can serve to:-
The type of research used in this project is a Descriptive research design . The
major purpose of descriptive research is a description of the state of the affairs, as
it exists at present.
6.4 DATA COLLECTION: While deciding about the method of data collection to
be used for the study I have collected two types of data:-
Primary Data: The primary data (i.e. data has been observed and recorded by
the researchers for the first time to their knowledge) is collected using sampling
method and by survey using questionnaire.
As Per the Questionnaire there are following analysis made according to each
Question which is shown on graph. The Analysis is made according to designation
of individuals. Through the questions I tried to find out the perception of the
individuals for the teamwork/individual work which changes according to their
designation.
Interpretetation:- Through this question is asked to find out the perception of the
individuals about their working competencies while working in a team. Top level
& middle level designated Respondents are more positive for teamwork. According
to top level executives, team work leads to positive accomplishment regarding the
task assigned whereas Middle level shows Neutral attitude towards the statement.
And the executive level respondents disagree with this statement that means they
are more interested towards team work.
Interpretation:- This graph implies that majorly Top level designated respondents
dont feel inferior among co-workers as they have major decision powers. Middle
level respondents are neutral on this statement, as their behavior changes according
to the situation. Executive level respondents are more inferior towards their co-
workers.
Interpretation: - The respondents are majorly agrees to this point. The middle level
designated respondents are more conscious regarding their targets meetings. The
reason might be the strong Competition among the Co-workers to get higher
designation. So the feeling of Insecurity is natural to them. Executive level
respondents are bit dicey on this statement. Top level executive respondents are
more focused towards the positive aspects of these statements.
Statement 9- A group is most productive when its members follow their own
instincts.
Interpretation:- Its a more neutral stand by all individuals. It actually depends
upon the situation. Sometimes it might happen that u have to take decisions on
your own or sometimes our instincts might become wrong to make any decision.
Top level respondetns stronlgy agree to this piont also, it because they might have
good experience of working in the particular industry.
Statement 10- Having to discuss & make decisions together as a group is one
of the most difficult challenges of team work.
Interpretation:- Working as a team that means, many minds are working together at
a time. Every mind have its different perception on its own. So maximum
respondents felt that it is fairly difficult to discuss in a team & make decisions.
Statement 11- The Only role I would be comfortable with in a group is one
with a lot of the decision making power .
Interpretation:- Every one has the right to take decision by their own. But while
working in team there are one or two team mates who are assinged authorities to
take decisions as well. To analyse, this question was prepared, and the result is
respondents are very less bothered about having maximum decision making power.
Is only depends upon the work that is assinged. Respondents are very less
concerned about the decision making power.
Statement 15: - When my attitude and behaviors are not compatible with a
situation or group, I
Interpretation: - Attitude and behavior of every individual is different. We cannot
analyze the actual state or find or every individual for a particular situation. To
have some knowledge about this question has been prepared. And the result is
maximum respondents are fairly able to adopt the attitude & behavior of others
working in same team. Some people find it difficult; they can try to adapt them as
well.
CONCLUSION
Andrew Carnegie once said Teamwork is the ability to work together toward a
common vision. The ability to direct individual accomplishments toward
organizational objectives. It is the fuel that allows common people to attain
uncommon results. I think being able to work in a team is more is more
significant than other thing. To work with others can inspire their spirit and
produce twice the result with half of the effort. As per the research working in a
team is more important than doing something independently. Teamwork improves
communication, it isn't just about exchanging information - it is about ideas,
feelings, hopes and desires, we find this when we communicate with people
we trust and respect. It is also about all those things that make us the individuals
that we are. Admittedly, working in groups has many benefits. With your partners,
the project can be finished faster. Additionally, when you work in a group, you also
have a chance to express your ideas and have the comment from others. Its the
good way to improve your presentation skills and certainly your knowledge also.
That is why Henry Ford rightly said
Coming together is a beginning. Keeping together is progress. Working
together is success.
This research is made to know about the perception about the employees who are
working in team if they are interested in working together or prefer to work
individually. For this the respondents are bifurcated according to their designations
and categorized them in three levels: - Top level, Middle Level & Executive Level.
The result what came out is the Top level respondents are very positive towards
working
in team. While Middle & Executive level respondents sometimes feels very
important but more or less find it difficult to manage them for working in team.
SCOPE OF STUDY
This research is made to find the perception of the employees about team work.
Further the research can be made in this to find out the consequent effect of the
working in team on the employees. Their might be many employees who want to
work in a team but find it difficult to cope up with the team members, their also
might be some people who wants to work individually then they need to work in a
team, or else we can also find the respondents who are actually working in a team
and are well satisfied with the task assigned to them.
To answer these entire questions, a further research can be made to know, what are
the consequent effects on the performance of the employees who are working in
team?
While working in teams, are they able to fulfill their individual goals as well?
REFERENCE
www.google.com
www.emrald.com
http://ezinearticles.com
B.P. Singh & T.N. Chhabra, -Organizational Theory & Behavior.
Keys to team work/ Team building success.
The Founding Fathers of Leadership: Classic teams in changing times-
Donald T. Philips.
Evaluate your Teamwork skills.
Inside teams: how 20 world class organizations are winning through team
work- William C. Byham & George R. Dixon.