PACE
Faculty of Business and
Economics
Communication
[LARGE (OVER 200 EMPLOYEES), PROFESSIONAL
SERVICES, RECRUITMENT CONSULTANCY]
PLACEMENT CONTEXT
The organisation is one of the leading recruitment
agencies across the globe. Within the company
there are three brands that handles with different
levels of recruitment.. There is the C-Suite roles
such as CEOs and CFOs. The level that recruits
qualified roles such as accountants and lawyers
and the level that deals with non-qualified roles
such as office support and customer service
Recruiters are required to interview candidates
for registrations, call and update both candidates
and clients on job roles, maintain relationships
with clients and also post adverts on roles.
GENERIC SKILLS
My placement gave me these opportunities to develop
generic skills:
Critical thinking through creating adverts for
roles
Problem solving as the internship was mostly on-
the-job training and speaking with potential
clients and candidates
Communication as it is key when interacting with
clients, candidates and the employees within my
team.
Teamwork as I was placed within two disciplines
of Finance and Customer Service there was
teamwork involved in the sense of what roles I
would perform to assist both teams.
DISCIPLINARY KNOWLEDGE
I applied the following disciplinary knowledge in my
placement:
As a recruitment agency is a fundamental
component within of Human Resource
Management. The disciplinary knowledge or
concept is how crucial communication in within
recruitment and the disciplinary knowledge of
management.
My placement gave me these opportunities to apply
disciplinary knowledge:
The timing of the placement allowed observation
of managers performing managerial duties but
also the employees. This was due to an employee
leaving and one employee still in training.
Applying my knowledge of Human Resources
were more difficult as Human Resource
Management is a managerial role and the role I
completed was as an Intern.
ACTIVE CITIZENSHIP, WORK READINESS AND
PROFESSIONAL NETWORKS
These opportunities enabled me to:
This role impacted active citizenship through the
opportunities to review and call candidates. It
broadened my perspective of the organisation and
candidates which increased the capacity for active
citizenship.
Work readiness is defined as an indicator or graduate
job performance, success and optional for promotion
and advancement. The opportunity to intern at one of
the most globally renowned recruitment agencies has
impacted myself and my experience of the corporate
world. This was through opportunities such as how to
meet deadlines and handle tasks when things do not
go per plan. It has impacted my perspective and
allowed understanding of the role and the corporate
world.
This role has impacted my understanding of
professional networks and the importance of
networking through the opportunity of the ASSA
Breakfast seminar. This was a seminar directed
towards clients to gain more networking skills and
build more relationships, as that is crucial within the
role of a recruitor.
RECOMMENDATIONS
The first recommendation is while on-the-job
training was essential with the role, there needs to be
more feedback and guidance when performing tasks.
The second recommendation should be more
scheduled tasks throughout the internship to cover
all aspects of the role as whole.
More structuralised in house training during the
beginning weeks of internship
More opportunities to shadow various employees
with different roles and disciplines.
The last recommendation would be to build and
foster a healthy teamwork environment.
Database and Phone used to contact candidates and clients. Whe

n you walk out rom the lift

FOBE300 STUDENT LEADERSHIP IN COMMUNITY ENGAGEMENT

PARTNER ACTIVITY WORKSHOP

SESSION 1 2017