WORKPLACE BULLYING: ITS EFFECT TO JOB SATISFACTION AND

PRODUCTIVITY

CHAPTER 1:

INTRODUCTION

We might have experienced bullying at one point in our lives; most of these times were in
school especially in our younger years. It is a problem that is not commonly addressed because
to cry foul would be to admit weakness, making one more vulnerable to the bullying. When it
happens in the workplace, the bullying has more serious effects. The target stands to lose his/her
livelihood, decrease productivity, lack of job satisfaction to do work and lead to depression,
undue stress and even health problems.

Workplace Bullying is repeated, health-harming mistreatment of one or more persons (the

targets) by one or more perpetrators. It is abusive conduct that is: Threatening, humiliating, or
intimidating, or Work interference sabotage - which prevents work from getting done, or Verbal
abuse (2014 WBI U.S. Workplace Bullying Survey). Workplace bullying is a pattern of
persistent, malicious, insulting, or exclusionary intentional or non-intentional behaviors that a
target perceives as intentional efforts to harm, control, or drive a coworker from the workplace
(Lutgen-Sandvik, 2005).

STATEMENT OF THE PROBLEM

This study aims to determine the effects of workplace bullying in an employees job satisfaction
and productivity. Specifically, it aims to answer the following:

1. What is the effect of bullying in the workplace based on:

a. Sex
b. Age
c. Status of Appointment
d. Civil Status
e. Educational Attainment

2. What is the extent of job productivity of the victim/target or the bully on the following:

a. Attendance
b. Team work
c. Increase productivity
d. Moral obligation
e. Time management

3. What is the role of the respondent in a bullying situation:

 a. Bully
b. Target
c. Bully and Target

4. What are the perceive cases of bullying as they occur in different level particularly along the
following:

a. The bully is ranked higher than the victim

b. The bully and victim are in the same rank
c. The victim is ranked higher than the bully

5. What is the extent of the job satisfaction of the victim/target or the bully on the following:

a. salary rate
b. promotion
c. supervision
d. co-workers
e. work assignment
f. company policies

6. Was there something positive happened after the bullying situations?

Significance of the Study

Scope and Delimitation of Study