June 2017

FOR DRAIN AND PIPE CLEANING, INSPECTION AND REHABILITATION PROFESSIONALS
www.cleaner.com | JUNE 2017
MASTERS OF
TECHNOLOGY
TAKING CARE OF SILICON VALLEY CLIENTELE REQUIRES
VERSATILITY AND TECHNICAL SAVVY PAGE 44
MONEY MACHINES
Industrial jetters eliminate problems
TECH PERSPECTIVE
Get more out of your jetter with the right nozzle
SAFETY FIRST
New wearable technology provides better protection
General
PIPE CLEANERS The toughest tools down the line; General Wire Spring 2017
CONTENTS JUNE 2017
20
32
departments
10 From the Editor: No Excuse for Shortcuts
Skipping the simple steps to ensure worker safety is a recipe for disaster.
By Luke Laggis
12 @cleaner.com
Be sure to check out our exclusive online content.
14 Money Manager: Protect Yourself

Take some advice from the pros on what insurance you need and how much.
By Erik Gunn
32 Money Machines: Heavy Mettle

Industrial-strength power jetters help Ohio contractor ratchet up customer satisfaction
44 and productivity.
By Ken Wysocky
38 Better Business: 6 Cs of a Visionary Organization

Build a better future by getting your whole staff behind a clear vision.
By Eliakim Thorpe
54 Tech Perspective: Get More Out of Your Jetter

Understanding how nozzles work will help you clean more efficiently and effectively.
By Jim Aanderud
60 Safety First: Better Protection for Your People

New wearable technology is bringing a higher level of safety to job sites.
features
By Cory Dellenbach
68 Product Focus: Location and Leak Detection,

Drainline TV Inspection Equipment
By Craig Mandli
20 Profile: Proven Professionals
Louisiana contractor plays complementary role in industrial cleaning and 72 Case Studies: Location and Leak Detection,
hydroexcavating markets. Drainline TV Inspection Equipment
By Ken Wysocky By Craig Mandli
44 Profile: Masters of Technology 74 Product News
Taking care of Silicon Valley clientele requires versatility and technical savvy. Product Spotlight: Maintenance simplified with COXREELS dual hydraulic reels.
By Ken Wysocky By Jared Raney
76 Industry News
COMING IN JULY 2017

www.cleaner.com | JUNE 2017
ON THE COVER
ISSUE FOCUS:
Therma Corp. COO Mike Fisher outside the
company shop in San Jose, California. The com-
Annual Buyers Guide
MASTERS OF pany has established a profitable niche serving
SAFETY FIRST: Fatigue-tracking devices warn the weary
TECHNOLOGY high-tech clientele in the Silicon Valley. (Photo
BETTER BUSINESS: Poor training carries a high cost
by David Elkins)
TAKING CARE OF SILICON VALLEY CLIENTELE REQUIRES
VERSATILITY AND TECHNICAL SAVVY PAGE 44
MONEY MACHINES
Industrial jetters eliminate problems
TECH PERSPECTIVE
Get more out of your jetter with the right nozzle
MONEY MANAGER: You dont have to own your shop
SAFETY FIRST
New wearable technology provides better protection
6 Cleaner June 2017

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ADVERTISER INDEX - June 2017
A G U
NozzTeq, Inc ................................................42
Allan J. Coleman Co. ............................ 29, 61 Ultra Shore ..................................................75
GapVax, Inc..................................................83 P
Your Equipment SUPERSTORE Since 1995
Amazing Machinery, Inc. ............................50 General Pipe Cleaners ....................................2 V

Perma-Liner Industries, LLC..........................7
GI Industries, Inc. ........................................47 Petersen Products Co...................................52 Vac-Con, Inc. .................................................3
Aries Industries, Inc.....................................43
Gorlitz Sewer & Drain, Inc...........................37 Picote Solutions. .........................................50
C VARCo ..........................................................16
Cable Center, The .................................. 53, 58
Guzzler Manufacturing ...............................19 Pulsar 2000, Inc. .........................................36
Q Vector Technologies Ltd. .............................34
H
Cam Spray ...................................................71 Hermann Sewerin GmbH ...........................33 Quik-Lining Systems, Inc. ...........................40
Vivax-Metrotech Corp. ................................30
Hurco Technologies, Inc.. ............................28
R
Central Oklahoma Winnelson .....................66 I W
I.S.T. Services, Inc.. ......................................30 R.S. Technical Services, Inc. .........................35
CIPP Robotics LLC........................................28 ICUEE ...........................................................59 Water Cannon, Inc. - MWBE .......................82
Westmoor Ltd. ............................................18
Coast Manufacturing ..................................42 Isuzu Commercial Truck of America............17 RapidView IBAK North America .................65
WinCan, LLC ................................................66
J Ratech Electronics, Ltd. ...............................63
CUES. ...........................................................27 Z
Jetstream of Houston............... 11, 15, 39, 55 Zip Drain ......................................................10
RIDGID ...........................................................9
D Marketplace............................. 78-79
Doug Meadows...........................................56 K
Classifieds ................................ 80-81
Root Rat.......................................................40
Draincables Direct .......................................13 Ken-Way Corporation .................................56
S
L
Duracable Manufacturing Co. .....................41 Scooter Video ..............................................25
Dyna-Vac Equipment ..................................42 Lansas Products ....................................22-23 Sewer Equipment of Nevada ......................36
LaPlace Equipment Co. ...............................52
E
M Spartan Tool, LLC .........................................84
Electric Eel Mfg............................................18
Milwaukee Rubber Products, Inc. ...............40 StoneAge, Inc. ...............................................4
Envirosight, LLC .............................................5 SubSurface Locators LLC .............................34
Superior Drain Cable Mfg. & Supplies ........30
Mongoose Jetters by Sewer Equipment ....31
Enz USA, Inc. ...............................................58
T
F MyTana Mfg. Company, Inc.........................73
T&T Tools, Inc. .............................................52
N
F. S. Solutions ..............................................51
Fatboy Outdoors..........................................64 Trio Vision LLC..............................................57 Go to cleaner.com
Forbest Products Co.....................................16 NLB Corp......................................................67 TST Sweden AB ...........................................63 to view the e-zine.
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8 Cleaner June 2017

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FROM THE EDITOR
No Excuse for Shortcuts Luke Laggis

editor@cleaner.com
Skipping the simple steps to ensure worker safety is a recipe for disaster
By Luke Laggis
S
afety isnt sexy. No one gets excited about gas monitors. But no one serving pipeline, chemical and petrochemical customers in the South. Along
likes pulling dead bodies out of a sewer either. the way, the company expanded its services from just industrial vacuuming
Accidents happen all the time. All too often theyre the result to hydroblasting and hydroexcavating.
of shortcuts, of failing to take simple steps to protect yourself to save Safe operation of all this equipment has played a key role in the companys
a little time. The industry is filled with stories of people who tried to save a growth. In 20 years, Pro Serve has never had any issues with its safety record,
few minutes and ended up losing the rest of their years. And if you push your which company owner Ronnie Baron notes is difficult to maintain for a small
employees to get jobs done faster than safe practices allow, theres a good company like his.
chance you could lose your business, too. If fines and lawsuits dont sink you, Larger companies with hundreds of employees can suffer on-the-job
the loss of work will. accidents and still maintain a sufficient experience modification ratio (a
Louisiana-based Pro Serve places a heavy emphasis on employee safety, number used by insurance companies to gauge the past cost of injuries as
which is critical in the markets it serves. The company, profiled in this issue, well as the chances for future accidents). But smaller companies are at a
has evolved into a regional player in the industrial cleaning industry, primarily disadvantage because just one accident results in a dramatically larger EMR
because the pool of employees is significantly smaller. Regardless of how
well you do the job, youll be out the door if you have one or two accidents,
because the EMR ratio goes up faster proportionately.
The stakes have always been high when it comes to safety, but safety
equipment hasnt always adequately protected those whose work puts them
in harms way. Newer technology is rising to the challenge, however, and
workers today have more options for comfortable and effective protective
equipment.
There is never an acceptable excuse to enter a sewer without a proper
gas monitor, or to enter a confined space unattended or without the required
gear. Earlier this year, those exact mistakes cost three Florida utility workers
their lives.
As reported by local news outlets, when crew members noticed a
section of a paved street wasnt settling properly, one of the workers removed
a manhole cover and climbed down to investigate. When workers on the
surface lost contact with the first man, another went down to rescue him.
Then another.
All three died from exposure to hydrogen sulfide and methane gas. None
of them wore masks, confined-space gear or the air packs that could have
saved their lives.
New gear is getting easier to wear and more effective at protecting
workers. This months Safety First column outlines some new wearable
technology that can protect from a host of dangers. The gear is good, but its
only effective if you actually wear it.
You need to do whatever you can to protect yourself and your workers on
the job. I hope youll take that to heart.
Enjoy this months issue. C
ZDMSAVE100
10 Cleaner June 2017

Published monthly by COLE Publishing, Inc.

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OVERHEARD ONLINE
compassion
Youll want to extend support and
to your employee. If its
possible to provide them with some
extra time off or workplace flexibility,
do so. Just remember that other team
members will take notice and they
may ask for the same level
of understanding one day.
How to Help Employees Through Personal Crisis

>>cleaner.com/featured
HYDROVAC CARE
Tips for Maintaining the Boom and Debris Tank
There are many components to a hydroexcavator. It all begins with what makes
first contact with the material youre tackling on the job site the boom. And the
destination for that material is the debris tank. Two manufacturers discuss how
to properly maintain those two integral components that mark the beginning and
end of the hydroexcavation process. >>cleaner.com/featured
JOINT VENTURES
4 Things to Remember
When Dealing With Your PROFIT TOOLS
Business Partners Customized Wet-Out Rigs Drive

Business relationships are hard. There is always
money involved, usually large amounts. You likely
Pipe Lining Business
C&L Water Solutions, of Littleton, Colorado, featured in the
spend more time with your business partners February issue, took an in-house approach for the wet-out rigs
than with your family. (Or too much time with that carry all the companys pipe lining equipment and supplies.
family if its a family business.) And without fail, Having the trucks set up exactly how C&L wants has allowed for
there always comes a time where you feel like reduced downtime and maximum efficiency on lining jobs. C&Ls
you are doing the brunt of the work. Keep this vice president of operations, Chris Larson, explains the ways
advice in mind so that any rough patches in that the custom rigs have improved the companys bottom line.
your business relationships are only temporary. >>cleaner.com/featured
>>cleaner.com/featured
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MONEY MANAGER
Protect Yourself Erik Gunn is a magazine writer

and editor in Racine, Wisconsin.
Direct Money Manager inquiries
to editor@cleaner.com.
Take some advice from the pros on what insurance you need and how much
By Erik Gunn
T
heres a paradox at the heart of insurance: You have to buy it, but you * Excess liability insurance. Also called an umbrella policy. It
hope youll never need to use it. provides additional coverage on top of your regular liability policy. Its
If youre a business owner, you might feel slightly annoyed by especially important if your business is growing and youre doing bigger
that. Who wants to buy something and not use it? But knowing projects, among other things.
the types of insurance you need and how much of each you need to be Theres also one more that you might not think of as insurance at first:
adequately protected is critical for all small-business owners, because it * A contractor bond. Required to get licensed in many states. Bonds
can be a business-saver if you do need to use it. function much like a credit card, Senderovich explains. If theres a claim
The information below is a good primer if youre questioning your own against a bond, the indemnitor (bond holder) will have to pay the bond
policies. company back.
WHAT KIND OF INSURANCE DO I NEED?

Many kinds. Talk to your broker/agent. Really talk to
* General liability insurance. Michael M. Senderovich, president them. Knowledge is power the better they
and founder of Zeyger Insurance, which operates in California, Texas and
Ohio, calls this THE insurance to have. It protects your business and your understand your company, the better they will
customers from injury but make sure it covers the various kinds of work be able to provide proper coverage.
you do. Michael M. Senderovich
* Property insurance. Coverage for your office and other real estate
used in your business.
* Contractors tools insurance. Also known as Inland Marine HOW MUCH COVERAGE SHOULD I GET?
insurance. When your work requires you to move around to different job States will set minimum requirements for these coverages, Alvarez
sites, its a must-have. Property insurance will only cover equipment at the notes. But those minimums arent guaranteed to be sufficient. And buying
home office, which doesnt help plumbers much when theyre driving across larger policies can turn out to be more cost-effective.
town to fix a collapsed lateral line, points out Marivel Alvarez, a licensed Alvarez had one client who wanted just the bare minimum for workers
insurance agent for Insureon, an online small-business insurance provider comp, but I was able to get them $400,000 worth of extra coverage for about
based in Chicago. Contractors tools insurance can cover property even $25 more per year. Even another $100 a year is worth it if it doubles your
while its at various locations. coverage, she points out.
Dont count on your vehicle insurance for that purpose, Senderovich For general liability, Senderovich recommends no less than $1 million
adds: If someone steals your tools from your truck, the vehicle policy probably per occurrence and $2 million aggregate. With vehicle coverage, settling for
wont cover the theft. only the state minimum is outright dangerous, he adds.
* Workers compensation insurance. This is required in most states For the excess/umbrella policy, talk to your agent about your risks and
and covers your workers for on-the-job injuries. needs. Coverage usually starts at $1 million but can go much higher. Your
* Commercial auto insurance. You need this whether youve got an agent will advise you on other categories as well. Keep good records; claims
entire fleet of service trucks or are starting out and using a personal vehicle are that much easier to settle if you can show on paper when you bought
for work. Personal insurance policies do not cover vehicle usage for work, those tools that were stolen from your truck, for instance.
regardless of the vehicle type, Senderovich says. Not only that, but the
commercial policy may provide better coverage and for less money. HOW CAN I TELL HOW MUCH I NEED?
* Pollution liability insurance. If your work exposes asbestos, mold, Every business situation is different and depends on the size of the
pollutants and bacteria, this coverage could be important, Alvarez says. operation, how many employees you have, your state licensing requirements,
* Builders risk insurance. If you buy materials and store them at a job the kind of work you do and the risk it entails to your customers, your gross
site, says Senderovich, builders risk helps protect you from physical loss or receipts, and the number as well as the size and type of jobs you undertake.
damage during the course of the project. Talk to your broker/agent, says Senderovich. Really talk to them.

Knowledge is power the better they understand your company, the better
they will be able to provide proper coverage.
HOW CAN I LOWER THE COST?

As with any insurance, if you want lower premiums, raise your deductibles,
Alvarez says.
But dont just cut coverage to save money. Insurance is all about gaps,
says Senderovich and reducing coverage makes gaps bigger: Whats the
purpose of paying for insurance if it doesnt cover you for anything anyway?
Are you offered coverage at bargain rates? Read the fine print. A cut-rate
price usually means a cut-rate policy, says Senderovich one that limits
coverage in ways that youll regret. (Imagine youre a plumber with a liability
policy that excludes water damage.) If the price is too good to be true, youre
probably not covered.
Think long-term instead: Keep your records clean and up to date. Focus
on preventing losses: For workers comp, that means making sure employees
have protective equipment and safety training and use them. Keep vehicles
properly maintained and serviced, and when it comes time to buy a new truck,
consider the long-term cost of insuring it and operating it, Senderovich says
not just the purchase price.
Look for a carrier that will give you a discount if you bundle several lines
under one provider. And never, ever let your coverage lapse: Autopay is your
friend.
You can save money by shopping around, and as Senderovich says, your
broker should compare prices for you at renewal time.
At the same time, says Alvarez, see if your current carrier rewards customer
loyalty with discounts after three or more years of continuous coverage. Business
owners who switch carriers chasing cheaper premiums may miss out on long-
term savings, she says.
WHAT MISTAKES SHOULD I AVOID?

Dont assume general liability will cover everything, says Alvarez. And
dont get confused about medical pay in your general liability policy. That
doesnt cover your employees injuries just the medical bills of customers or
others who arent affiliated with your business, if they sue you for a problem.
Shop on quality, not price, Senderovich advises: Cheap is usually
dangerous. And go with an agent who knows your kind of business. However
good the agent who has your homeowners or personal auto policy is, if they
dont specialize in your trade, they may not know all the risks associated with
your business.
IS THERE SUCH A THING AS TOO MUCH INSURANCE?

Thats pretty uncommon, says Senderovich. If you think youre paying too
much, talk to your agent.
The real risk, Alvarez says, is to have too much in one policy and not
enough in others. Its the not enough you need to pay attention to. A $1
million liability policy might seem like a lot, but it wont cover car accidents or
worker injuries, she says. No matter how much general liability coverage you
buy, it wont cover that.
Your best bet, both Alvarez and Senderovich say: Find an agent who
knows your business, then sit down and work through what coverage you need.
In the end, insurance may seem like a gamble, but compared to the
alternative, its the safest bet you can make. C

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LOUISIANA CONTRACTOR PLAYS COMPLEMENTARY ROLE IN INDUSTRIAL
CLEANING AND HYDROEXCAVATING MARKETS
BY K E N W YS O C K Y
P H OTO G R AP HY BY J O H N BALL AN C E

When Ronnie Baron decided to establish his own industrial cleaning business in
1997, he wanted the company name to accurately reflect his ambitions. He came
up with something simple and direct: Pro Serve, shorthand for professional service.
Since then, the company based in Prairieville, markets in which Pro Serve operates. And last but not least, a
Louisiana, just southeast of Baton Rouge has evolved into sharp focus on quality service.
a roughly $10 million-a-year company and a regional player in Our main goal is to provide safe, quality service go in
the industrial cleaning industry. It primarily serves pipeline, and get out and do a job safely, Baron says. We always want
chemical and petrochemical customers in Louisiana, Alabama, to prove to our customers that they were justified in hiring us.
Mississippi and Texas, but has worked for customers as far But for Baron, being a professional also means knowing
away as California and Utah. Along the way, the company his own limitations. As such, he says hes always hired people
also expanded its services from just industrial vacuuming to whose skills shore up his deficiencies. I know my capabilities
hydroblasting and hydroexcavating. and my limitations, so I surround myself with people whose
Many things have changed over the past 20 years, but strengths outweigh my weaknesses, he notes. Moreover,
one thing has remained constant: an emphasis on professional he doesnt hesitate to subcontract work to supplement the
service that helps build customer relationships and generate companys services when needed a philosophy that requires
word-of-mouth referrals. maintaining good relationships with competitors.
The market has changed a lot in the last 40 years, he
PRIMARY GOALS points out. It used to be that we didnt talk to competitors,
Professionalism takes many forms at Pro Serve. For and now we talk all the time. We realize that our company
starters, consider its fleet of technologically advanced cant be all things to everybody, so subcontracting is
equipment, including 14 vacuum trucks and 14 hydroblasting important to us. Its also more cost-effective to periodically
units. Then theres a wide array of service offerings, aimed at hire subcontractors for services that Pro Serve doesnt offer,
fulfilling customers various needs. In addition, the company rather than investing in new machines that could very well sit
emphasizes employee safety, which is critical to serving the idle after a project concludes.
ABOVE Pro Serve

founder Ronnie Baron
Sr. with Curtis Lonidier
and Ronnie Baron Jr.
<< A small-diameter
pipe exposed with
hydroexcavation.
>> Daniel Vicknair

does some
maintenance on a
hydroexcavation truck
in the Pro Serve shop.

Noi Kehemmanyvong
potholes to expose a
pipe with a GapVax
hydroexcavation truck.
OUR MAIN GOAL IS TO PROVIDE SAFE, QUALITY SERVICE GO IN AND

GET OUT AND DO A JOB SAFELY. WE ALWAYS WANT TO PROVE TO OUR
CUSTOMERS THAT THEY WERE JUSTIFIED IN HIRING US.
Ronnie Baron
DRIVEN TO SUCCEED
After selling hydroblasting and vacuum services for PRO SERVE INC.
two different companies for more than 10 years, Baron was PRAIRIEVILLE, LOUISIANA
profile
positioned for success. I pretty much knew I could run my FOUNDED: 1997
own company. It was just a matter of getting financing. I saw OWNER: Ronnie Baron
that people were making good money (serving) the chemical EMPLOYEES: 50
and petrochemical industries, so I knew that was the market SPECIALTIES:Hydroexcavation, hydroblasting, industrial vacuum
services, pipeline inspections, utility excavation
I wanted to get into. and exploration
Barons motivation was simple. I knew I was never SERVICE AREA: Louisiana, Mississippi, Alabama and Texas
going to get wealthy working for other people, he says. WEBSITE: www.proserve-us.com
In the early years, the companys main market was
industrial vacuuming for petrochemical customers. But
around 2003, the company diversified by entering the Low-bid companies cant afford to invest in good equipment or pay
hydroblasting industry after Baron hired Curtis Lonidier, employees enough to minimize turnover, Baron explains. Those kinds of
an experienced hydroblasting operations manager who companies are going to do five or 10 times the business I do, but at 50 percent
now runs that end of the company. The motivation: a much less profit margins than I do, and I dont understand that mentality. You just
larger market. hope that customers understand its no bargain to go with the low bid and get
If you took all the air-moving (vacuum cleaning) low-quality work.
work on the Gulf Coast versus hydroblasting, the latter
offered five times more volume, he explains. It presented a ENTER HYDROEXCAVATING
much bigger market and more opportunities. On the other In 2007, Pro Serve continued to diversify its services by entering the market
hand, profit margins werent as good because of rampant for hydroexcavating. Barons son, Ronnie Jr., urged him to make the move,
lowballing on contract bids, especially on projects that used sensing that the hydroexcavating market was about to explode especially
reverse auctions for bidding. after the federal government said contractors could no longer use backhoes for
We lost a lot of business in reverse auctions, he recalls. excavating on government-funded projects.
We know what we have to charge to stay in business. Youve We were there at the beginning and really took advantage of that, he says.
got to pick and choose your battles. Most guys become low We got a lot of crossover work by leveraging our existing customer base. Our
bidders just to get their foot in the door, but wed rather go in hydroexcavating work has grown and grown and grown. It probably generates
and explain why our prices are what they are. about 75 percent of our total gross revenues.
THE MARKET HAS CHANGED A LOT IN THE LAST 40 YEARS.
IT USED TO BE THAT WE DIDNT TALK TO COMPETITORS, AND
NOW WE TALK ALL THE TIME. WE REALIZE THAT OUR COMPANY
CANT BE ALL THINGS TO EVERYBODY, SO SUBCONTRACTING
IS IMPORTANT TO US.
Ronnie Baron
Offering an array of services has benefited the company. Baron points out
that if customers like the service you provide and ask you to do something
else for them, theyll go somewhere else if you dont provide that service. In
addition, the work Pro Serve performs in the companys two primary customer
bases pipelines and refineries peaks at different times of the year. These
offsetting cycles provide the company with steadier work and more consistent
cash flow.
Pipeline work occurs mostly in warmer months, while refineries schedule
their major turnarounds (scheduled maintenance shutdowns) in winter because
its too hot in summer to do that kind of work, Baron explains. So its lucky for
us that they dont compete with each other.
On the flip side, Baron only expands into services that fall within the
companys realm of expertise, which affords it better quality control. You can
only go so far, he notes. Weve been asked to get into other service lines, but
we just cant be everything to everybody. Weve stuck primarily with air moving
and spinoffs in that base market, like hydroexcavating and hydroblasting.
STRENGTH IN NUMBERS
Since its inception, Pro Serve has amassed a large fleet of equipment.
The company owns 14 vacuum trucks and 13 of them are equipped with
hydroexcavating packages to maximize utility. The fleet includes 10 GapVax
units and four Guzzlers made by Vactor Manufacturing. The trucks feature 10-
to 16-cubic-yard debris tanks, 800- to 1,000-gallon water tanks, water pumps
manufactured by Cat and Giant (1,500 to 2,500 psi at 5 to 20 gpm) and Hibon
blowers (2,000 to 5,800 cfm). Theyre used mostly at chemical plants and to do
Noi Kehemmanyvong uses a high-pressure hydroexcavation wand to loosen soil beneath
the vacuum tube. hydroexcavating (line exposure) for pipeline companies.
CONTINUED >>
TOUGH JOB REQUIRED A DEFT HYDROEXCAVATING TOUCH

The hydroexcavating division at Pro Serve in Prairieville, Louisiana, mostly exposes underground lines and other infrastructure for pipeline companies.
But that doesnt mean it cant handle jobs in other fields, as evidenced by an unusual project the company tackled in 2010.
The problem: failing drainlines under four roughly 300-foot-long, 90-foot-wide barracks at a U.S. Air Force base in San Antonio. Toilets and drains in
the showers were falling out the bottom of each building, says Ronnie Barron, the companys founder and owner.
The task at hand: hydroexcavate channels under each drainline; each building had nine or 10 drainlines, running across the width of the structures. But to
make it really interesting, each channel required walls angled at 45 degrees, to protect workers both Pro Serve hydroexcavators and contractors replacing
the lines if the walls happened to collapse.
To understand the scope of the challenge, envision an 8-foot-deep channel shaped like a V, with the arms of the V sloped at 45-degree angles. The
bottom of the channel was about 5 feet wide and the top was roughly 30 feet wide. And if that wasnt daunting enough, the closest Pro Serve could get its
vacuum trucks was about 85 feet from the barracks.
One contractor had already failed to get the job done, which is why Pro Serve got the call. And when the U.S. Army Corps of Engineers, which had
jurisdiction over the project, mandated 45-degree walls, that meant exactly 45 degrees, not 40 or 50, Baron points out.
They checked the angle about every 10 feet, he says, noting there was no margin for error. And cutting an exact 45-degree angle in dirt for 90 feet
is not easy. It takes a real deft touch to hydroexcavate at an angle. I think were one of the few companies in the region with the expertise to do that. Were
blessed with some really great operators.
The project took several months to complete and required four vacuum/hydroexcavators and about 15 employees. It was a tough job, Baron notes.
But we got it done.

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WE KNOW WHAT WE HAVE TO
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JUST TO GET THEIR FOOT IN
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Ronnie Baron
Pro Serve has also invested in 14

hydro blasters built by NLB Corp.,
Jetstream of Houston and StoneAge
with water pump specifications from
10,000 to 40,000 psi at 30 to 100
gpm. The units are primarily used
to lance and clean tube bundles at
refineries and chemical plants. The
company also owns a Vermeer air
excavation machine for smaller jobs.
It features a 1-cubic-yard debris tank
and a 1,000 cfm blower. The Pro Serve team includes (front, from left) Clifton Jones, Paul Bouillion, Ronnie Baron, Curtis Lonidier, Ronnie Baron Jr., Preston
Williams and Daniel Vicknair. Back: Darren Scott, Noi Khemmanyvong and A.J. Perentin.
The company relies on a Myers
trailer jetter for cleaning small-
diameter sewer lines, a pipeline inspection camera system made by Sewer Lack of qualified employees is the No. 1 inhibitor to future growth, Baron
Equipment, four cart-mounted pressure washers made by Hydro-Quip says. Weve been 100 percent tapped out this whole year. Every piece of
Manufacturing & Supply, and a multi-tube lancer built by NLB. equipment and all our people are working. Weve probably turned down 20
Safe operation of all this equipment also played a key role in the or 25 jobs.
companys growth. In 20 years, weve never had any issues with our safety Nonetheless, hes still optimistic about future growth. One of the
record, Baron says. Thats probably the hardest thing to maintain for a small companys primary customer bases oil-related businesses is expected to
company like us. boom again for the next three to five years.
Larger companies with hundreds of employees, for example, can suffer on- So things look great for us, provided we can hire enough people. Im more
the-job accidents and still maintain a sufficient experience modification ratio optimistic today than Ive been in a long time. C
(or EMR, a number used by insurance companies to gauge the past cost of
injuries as well as the chances for future accidents). But smaller companies are
at a disadvantage because just one accident results in a dramatically larger EMR
ratio because the pool of employees is significantly smaller.
featured NLB Corp.
800/227-7652
You can go in a plant and do unbelievable work, but youre out the
equipment www.nlbcorp.com
(See ad page 67)
door if you have one or two accidents, because the EMR ratio goes up faster Cat Pumps
763/780-5440 Sewer Equipment
proportionately, Baron explains. www.catpumps.com 888/477-7638
www.sewerequipment.com
SHORTAGE OF SKILLED LABOR GapVax, Inc.
888/442-7829 StoneAge, Inc.
Finding skilled, quality employees to operate the companys expansive www.gapvax.com 866/795-1586
(See ad page 83) www.stoneagetools.com
roster of equipment is one of the biggest business challenges Pro Serve faces. (See ad page 4)
Baron says he read one study that showed it takes about five years to learn all Giant Industries
800/633-4565 Vactor Manufacturing
the intricacies and nuances and become a highly qualified hydroexcavation 800/627-3171
www.giantpumps.com
equipment operator. That makes it critical to hire the right employees, as well www.vactor.com
as retain them for more than just a year or so, he says. Hibon Inc. (a division
Vermeer
But thats not an easy task. Baron says hes lucky to find one qualified of Ingersoll Rand) 641/628-3141
888/704-4266 www.vermeer.com
employee out of 100 interviews. Its that bad out there, he notes. Thats why www.hibon.com
we do everything we can to hold onto as many employees as we can. We pay
Jetstream of Houston
them well, pay for most of their health insurance and give year-end bonuses. 800/231-8192
Moreover, Baron says he gives $100 to any employee who refers a potential www.waterblast.com
(See ads pages 11, 15, 39, 55)
employee who gets hired and stays with the company for 90 days.

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MONEY MACHINES
Heavy Mettle
Industrial-strength power jetters help Ohio contractor ratchet up customer satisfaction and productivity
By Ken Wysocky
O
rchestrating a planned maintenance shutdown at a plant or
factory involves a lot of moving parts as contractors move in OWNER: Superior Environmental Solutions Inc.,
Cincinnati, Ohio
and out to do their respective jobs. And amidst this organized
machines
MACHINES: 335DHW hot-water pressure washers from NLB Corp.
chaos, no industrial cleaning outfit wants to be that guy
money
FUNCTION: Industrial cleaning
the company whose equipment breaks down, creating a domino effect of
costly delays for the customer. FEATURES: 66 hp Kubota diesel engine, 50-gallon water tank,
a triplex water pump (3,500 psi at 15 gpm), 700,000
Thats rarely a concern for Chester Yeager, the operations manager and Btu burner unit, direct-drive configuration (no PTO)
co-owner of Superior Environmental Solutions (SES) in Cincinnati. Within WEBSITE: www.superiorenvironmentalsolutions.com
the last couple years, the company has invested in six 335DHW hot-water COST: About $50,000 each
jetting washers heavy-duty units from NLB Corp. that reliably operate
under demanding conditions.
We needed a dependable pressure
washer that could hold up to the rigors of how
we use them, says Yeager, whose company
offers a range of services that includes
industrial vacuuming, pressure washing and
hydroblasting. During roughing outages
(maintenance shutdowns), these units go in
and run for up to 72 hours nonstop without
breaking down. These machines fire up, run
and do the job theyre meant to do.
SES used to buy smaller pressure washers
that cost about $4,000, plus another $4,000
for a trailer on which to mount them. That
would appear to be relatively inexpensive
compared to about $50,000 apiece for the
NLB machines. But the smaller machines
rarely lasted more than a year, while Yeager
says he expects to get 15 to 20 years of use
out of the NLB units.
Sure, theyre more expensive up-front,
Yeager says. But when you factor in the
constant repurchasing and the downtime, the
cost is negligible. Plus, its hard to put a price
on an unhappy customer.
The heavy-duty 335DHW hot-water jetting washers

from NLB feature an unloader valve that maintains
a constant supply of freshwater to the pump, which
keeps water temperatures constant to reduce pump
wear. Superior Environmental Solutions of Cincinnati
uses the units for large industrial cleaning jobs.

Yeager says SES officials worked with NLB to develop a large pressure reliable, SES can confidently tackle large jobs, like cleaning out a 1-million-
washer that was more like a hydroblaster, but capable of hot-water jetting and gallon industrial tank. You go into a tank that size and youre going for a
low-pressure, high-volume industrial cleaning. The result was the 335DHW, couple weeks straight, he says. But these machines get the job done. C
featuring a 66 hp Kubota diesel engine, a 50-gallon water tank, a triplex
water pump (3,500 psi at 15 gpm) and a 700,000 Btu
burner unit.
The 335s also feature an unloader valve that
maintains a constant supply of freshwater to the
pump, which keeps water temperatures constant.
Thats a big improvement from the smaller pressure
washers SES used before. They recirculated the water,
which got hotter and hotter as it was used, leading to
pump wear.
Yeager also praises the units capability to run
multiple spray guns simultaneously. It maintains
3,500 psi at 15 gpm, crews can run three 5 gpm
guns or two 7 gpm guns at one time, which increases
productivity. It doesnt triple production, but it at
least doubles it, he says. We can clean plant floors
much more quickly.
At the same time, the 335s are more like hydro-
blasters because they can bust through difficult-to-
remove material like tallow in meat-processing plants.
Debris builds up in the bottom of tanks and becomes
almost solid over time. But the 335s power through it,
thanks to the high pressure and hot-water capability.
Its like a giant fist that just beats on it, Yeager
says. We also use these machines to lance out lines
in tallow plants. The hot water just melts the tallow
right out of there and the water flow pushes it out.
The 335s even get used as small hydroexcavating
units in locations where large hydroexcavating trucks
wont fit, he adds.
Yeager says the units dependability stems from
their simple but sound engineering. That simplicity
also makes it easy to train operators and maintain the
units, he says.
The machines also help SES bid more competi-
tively, thanks to the multi-gun capability. While other
companies need, say, three pickup trucks to tow three
power washers, SES can offer the same capabilities
with just one truck. It just makes things run a little
smoother, Yeager says. And it never hurts to have
some flexibility out there. If you plan on using just
one gun, it never fails that a customer asks you to do
another job while youre there that requires two guns.
And if you only have one gun, you have to wait to get
another pressure washer from the shop. But we just
plug in another gun and go.
In the end, Yeager says the 335s most valu-
able attribute is their durability. Because theyre so

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BETTER BUSINESS
6 Cs of a Visionary Organization
Build a better future by getting your whole staff behind a clear vision
By Eliakim Thorpe
P
eter and Christine have been in business together for more than change. The story should connect to the soul of the company and its very
10 years. They have experienced tremendous growth, but recently reason for existence. It should be so compelling that it creates a type of
decided to schedule a meeting to discuss the current state of their constructive tension in the heart, mind and soul of its employees to initiate
organization and how they can remain relevant, competitive and a profound change for growth. The story becomes the catalyst for change. In
sustainable in an ever-changing marketplace. its essence, a compelling story inspires the whole organization.
What began as a meeting to discuss the past successes and current state Concrete. A concrete vision is defined where an organization is skilled
of the organization turned quickly into a dialogue about an organization in giving form to a formless and shapeless future reality. A concrete vision
not simply driven by revenue margins, but a company governed by an awakens the five senses of every employee and produces a tangible and
organizational vision that is the living and breathing force behind its every substantial reality that is achievable. It is analogous to being a potter
action. actively shaping the clay, molding it, and transforming it into something
Vision is the tension between what was, what is, and what will be. It tangible that the organization can understand. In the end, a concrete vision
reaffirms an organizations reason for existence, identifies who it serves, uses descriptive, present-tense language and visuals to convey a believable
and creates products and services to solve real problems. A visionary future and desired end state of the organization.
organization lives in two worlds: one of purpose and one of profit. This type Communicated. A well-developed vision may begin in the mind of
of organization celebrates its past, embraces its present, and is fueled by its the organizational leader as an abstract idea, but turns into a powerfully
future. It is an organization that is not shackled to the past or its traditions, communicated vision throughout the company so that everyone understands
but is willing to abandon organizational norms to reach its organizational and can articulate where they are going. Effectively communicating a vision
destiny. requires an established communication infrastructure with verbal, written,
Peter and Christine concluded that sustainable, long-standing visual, behavioral and system components that convey and manage the
organizations have well-developed visions that are ahead of their time, barriers and progress of the vision. Leadership must regularly communicate
along with powerful plans for change to remain competitive in a fluid and and reinforce the vision so that momentum is sustained while undergoing
changing business climate. this change. Visionary organizations dont simply see the vision; they
Visionary organizations have a roadmap to radical change. Every become the vision.
successful visionary organization realizes radical change cannot occur Consented. Every vision articulated must have the ability to mobilize
unless an enterprise has a roadmap to successfully reach its destination. To the workforce to accept the idea of the leader. Consensus requires taking
become a visionary organization, there are six elements to create a powerful the idea of the one and making it the idea of the many. It is the ability
blueprint for change. to use persuasive language to craft a vision that is inclusive, open,
A powerful vision for change must be: honest, transparent, and mobilizes the workforce to accept the needed
Clear. A powerful vision is clear it creates a mental picture in the organizational changes to remain relevant in todays business landscape.
mind of your workforce of what it would be like to achieve it. A clearly Consensus creates a shared responsibility, beginning with the leader, but
articulated vision becomes the masterpiece. The organization is the painter embraced by all levels of the company. The most powerful visions happen
and the world its canvas. A clear vision uses direct, transparent language when an entire group or organization is mobilized, unified, linked, and of
and meaningful visuals to convey a sense of the desired future state that is one mind to ensure the enterprise reaches its goals.
easy for the staff to understand and internalize. Committed. For a vision to become a reality, people throughout the
Compelling. It is important that every organization identifies and organization must be willing to voluntarily invest their time, talent and
articulates a compelling story to ignite change. The story must be able to resources. Leadership must not only cast, carry and support the vision, but
capture the heart, mind and soul of its employees. It should create a sense of the staff must catch the vision to propel the organization forward in a very
urgency based upon the changing marketplace and shifting societal winds, profound way.
not urgency simply based on financial factors or fierce competition. This Whatever the business age of your enterprise, organizations must be
isnt simply a matter of showing people poor sales statistics or talking about more than economically sensitive to the changing business landscape.
increased competition. It is a transparent view of a current undesirable Companies must be consciously aware of the ripple effects that vision
state that paints a picture of what would happen if the organization doesnt creates. When businesses begin the transformation process, they must

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editor@cleaner.com
and well consider
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valuable performer in our
Money Machines feature.
honestly appraise their current and present state. Does the current state of
the organization align with its future goals? Enterprises must understand
the reasoning for why its necessary to undertake radical change that is
more than prioritizing organizational structures, process, products and
profit, but must include and clearly state the imperative of people and
communities as being at the center of any visionary activities.
Throughout history, the catalyst for change has always begun with
individuals who saw the benefit of developing a visionary organization.
The development of a visionary organization results in inspired employees,
new product innovation, higher revenue margins, increased sales, profit
increase, greater market competitiveness, stronger organizational culture,
and strong organizational outcomes. C
ABOUT THE AUTHOR

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COVER STORY
MASTERS OF
TECHNOLOGY
TAKING CARE OF
SILICON VALLEY
CLIENTELE REQUIRES
VERSATILITY AND
TECHNICAL SAVVY
BY KEN WYSOCKY
PHOTOGRAPHY BY DAVID ELKINS
B
uilding state-of-the-art clean rooms for high-tech corporations a simple underlying business philosophy: Provide customers with whatever
in Silicon Valley is vastly different than unclogging drainlines for services they require.
those same companies, but these services and many others The companys services include engineering and design, plumbing,
mesh quite well together at Therma Corp. drain cleaning, HVAC, sheet-metal work, process piping, industrial and
While some companies grow by doing one thing particularly building control, and energy services. They cater to industries that make or
well, Therma Corp. a full-service mechanical contractor develop biopharmaceuticals, semiconductors, cloud technology and artificial
based in San Jose, California has thrived by offering a wide intelligence, says Mike Fisher, the companys chief operating officer.
array of high-level services to a core group of high-tech giants. Its all part of The companys founders and owners, Joe and Nicki Parisi (president and
chief financial officer, respectively) started out in construction back in 1967.
But as their customers companies expanded particularly high-tech firms
so did their services. Joe would approach customers and say, Yes, well
build what you need, but tell us what else you want us to do, Fisher says.
THERMA CORP., Hed tell them we can do anything from fixing a faucet to repairing a roof
SAN JOSE, CALIFORNIA
and everything in between.
profile
FOUNDED: 1967 The Parisis sensed that technology companies in particular would grow
OWNERS: Nicki and Joe Parisi quickly, so their core strategy centered on partnering with key technology
EMPLOYEES: 600 to 700 customers in Silicon Valley and growing with them. As those companies
SPECIALTIES: Plumbing, drain cleaning, process piping, expanded their facilities, Therma Corp. was there to build and service them,
engineering and design Fisher notes. Joe Parisi often says that while it seems like hes a brilliant
SERVICE AREA: Greater Bay area businessman, he and Nicki just happened to be in the right place at the
WEBSITE: www.therma.com right time, but they also secured and kept really great talent that helped the
company to grow.

<< Therma Corp. plumbing
technician Guadalupe
Pattison (left) and plumbing
service supervisor Todd
Mays set up an Envirosight
RX130 crawler for a pipe
inspection in San Jose,
California.
>> Mays watches as

Pattison lowers the camera
crawler into a storm sewer.
IF YOU CAN SERVICE A CLIENT AND GET
THEM OUT OF A JAM, YOURE USUALLY THE
GO-TO CONTRACTOR THE NEXT TIME THEY
NEED SOMETHING.
Mike Fisher
But even with more than 600 employees, seven strategically located
satellite offices and high-profile clients like Intel, IBM and Genentech, the
company has managed to maintain a down-home culture. Were the largest
mom-and-pop shop youve ever seen, Fisher says. Weve been able to
maintain a family-owned business atmosphere.
We emphasize open collaboration, he continues. We have a vast
amount of resources, but unless you tap into them and communicate with the
people next to you, you dont receive the benefits. We also dont micromanage
employees. Instead, we recognize the value of their skill sets and give them
the ability to go out on their own and succeed.
STARTING SMALL
Plumbing and drain cleaning wasnt initially a big part of the company.
By 1997, 30 years after the companys inception, Therma Corp. employed
just two plumbers dedicated to service. But in 1998, the company hired three
more plumbers and officially formed a service department. The initial focus
was servicing backflow preventers, but as customers needs for line cleaning
and inspections increased, the department followed the Parisi philosophy
and expanded accordingly, adding more personnel and equipment.
Our growth was slow, steady and sustained,
Plumbing technician Fisher says. It also was sheerly organic. We didnt
Guadalupe Pattison advertise it was all word-of-mouth referrals.
positions the jetting hose
in a sewer line at the
Today, the department generates about 10
start of a cleaning job. percent of Therma Corp.s annual gross revenue.

<< Journeyman plumber Ray Abrego watches the monitor
while running a RIDGID SeeSnake through a wastewater
line at a manufacturing facility.
>> Safety coordinator Carlos Vega keeps an eye on the

jetting and vacuum hoses while setting up a sewer cleaning
job.
It services companies ranging from semiconductor

and computer manufacturers to research-and-
development and tech startups. The latter two
offer the department an opportunity to follow the
companys overall strategy on a micro level: partner
with potentially high-growth companies and grow
with them. The company also does work for non-
tech clients, including universities, industrial
and commercial facilities, and food and beverage
companies.
To serve those customers, the department relies
on a Vac-Con combination sewer/hydroexcavation
truck, a pipeline inspection truck built on a Ford
F-450 chassis with an Envirosight Rovver X robotic
crawler camera (the truck was built out by Haaker
Equipment Co.), and eight trailer-mounted water jet-
ters made by Spartan Tool (3,000 psi at 12 gpm).
The department depends on a 2016 Ford F-650
dump truck with 7-cubic-yard dump body manufac-
tured by Scelzi Enterprises; a mini-excavator and a
front-loader, both made by Bobcat; two 2015 F-450
utility trucks with bodies made by Scelzi; and 12
service vans, each equipped with full complement of
RIDGID ProPress tools, a RIDGID SeeSnake pipeline
inspection camera and a portable drain cleaning ma-
chine made by Spartan Tool.
HIGH-PRESSURE JOBS
Therma Corp. works with a lot of companies
that require clean rooms, which are sealed
manufacturing areas that must be kept completely
free of contaminants such as air-borne microbes,
dust, chemical vapors and so forth. These rooms rely
on tightly controlled pressurization, temperature and
humidity levels and specialized filtration systems to
eliminate entry of even submicron particles.
As such, its financially disastrous when a stop-
page causes a waste line to back up into a manufac-
turing area, for example. When that happens, the
manufacturing process stops and all the products
may need to be destroyed. If a semiconductor or
pharmaceutical production line goes down, for in-
stance, it could result in millions if not tens of mil-
lions of dollars in lost product, Fisher explains.
So these customers require an exceptionally high
level of service. Thats why we have seven strategi-
cally located remote facilities; they allow us to pro-
vide better response times. In our markets, getting
to a customer in one hour instead of, say, two hours,
is huge. If we get there within an hour, we often can
help prevent product loss.
While the pressure is on during such
emergencies, these jobs also carry high upside, he

EXPOSING BROKEN WASTE LINES
TOOK WORKERS DOWN UNDER
Therma Corp.s plumbing services division has
built a reputation for developing innovative solutions
to problems experienced by high-tech Silicon Valley
corporations. Recent jobs that involved confined-space
entry under concrete slabs of large buildings offer a good
case in point.
The problem: Silty soil underneath the buildings self-
supporting slabs is settling and damaging buildings
waste lines in the process. All the waste lines are
suspended with rods and hangers under the slab and
surrounded by pea gravel (backfill), explains Mike Fisher,
the companys chief operating officer.
But as the silt infiltrates the pea gravel, it locks up
the gravel and sticks to the pipes, he continues. So
instead of falling away as the ground settles, the pea
gravel pulls the waste lines apart and the fill material gets
into the lines.
Under normal circumstances, workers would locate
the line break, saw through the slab from inside the
building, excavate the area and make the repair. But thats
not possible in the sensitive clean room environments
at these corporations. So weve gotten pretty good at
hydroexcavating tunnels under the buildings, Fisher The Therma Corp team includes (from left) plumbing technician Guadalupe Pattison, safety
explains. We even have a manager dedicated to under- coordinator Carlos Vega, operator David Maurice and plumbing service supervisor Todd Mays.
slab waste line repair.
Crews use the companys Vac-Con vacuum truck/ adds. If you can service a client and get them out of a jam, youre usually the go-to
hydroexcavator and a RIDGID SeeSnake pipeline contractor the next time they need something, Fisher notes.
inspection camera to locate the line breaks and Therma Corp. has good success with retaining employees, which has
tunnel under the slabs. An employee carrying the benefited the plumbing service department because over the years, its workers
hydroexcavators wand and hose slowly burrows trenches develop unique skills and expertise. Most of the departments technicians can do
to expose the lines. As he works, a vacuum hose sucks up things like inspect and clean drainlines, modify controls and install pumps, to
debris created by the excavating. name a few.
Sometimes theyre creating a 4-foot-wide excavation Weve been able to develop very versatile technicians, Fisher says. But they
under the slab thats 3 to 4 feet deep, Fisher says. If also pick up other skills, like understanding how the utilities in plants affect the
youre just working in gravel, it actually goes pretty quick. processes within the plants. Without that good understanding of whats going on,
On one job, we were able to dig 100 feet in one day. But it could have a disastrous impact on the systems tied to the utilities on which the
that was under perfect conditions. You never know what technicians are working.
youre going to find under those slabs.
After the pipes are exposed, repairs are relatively LEVERAGING SERVICES
simple; cut off the hangers and damaged pipes, and install The plumbing service division benefits from Therma Corp.s diverse service
new hangers and pipe. But crews dont use pea gravel offerings. For example, technicians sometimes encounter jobs where repairs
to backfill the trenches. Instead, they use large chunks require parts made in foreign countries, such as Belgium or Germany. But instead
of Styrofoam. Its lightweight, easy to modify and it lasts of waiting weeks to gets those repair parts, craftsmen in, say, the machine shop
forever, Fisher says. might be able to fashion replacement parts.
Fisher says these challenging hydroexcavation jobs We have unbelievable capabilities within our various shops, Fisher says.
illustrate the departments depth of resources. We have For example, in our sheet-metal department alone, we have five industrial laser
a lot of different parties involved to pull off these projects, cutters. So we have the ability to recreate certain parts, like a pump enclosure that
which also require problem-solving skills, he says. And services a grease pit.
the vac truck has proved to be invaluable. When we first In turn, the plumbing department often creates business for the HVAC
bought it, we didnt think wed be using it to tunnel under department. We call it cross-pollination, Fisher notes. Our divisions are
buildings. constantly feeding off each other to give the highest customer service that no other
contractors in our space can provide.

WE HAVE UNBELIEVABLE CAPABILITIES WITHIN OUR VARIOUS SHOPS.
FOR EXAMPLE, IN OUR SHEET-METAL DEPARTMENT ALONE, WE
HAVE FIVE INDUSTRIAL LASER CUTTERS. SO WE HAVE THE
ABILITY TO RECREATE CERTAIN PARTS, LIKE A PUMP
ENCLOSURE THAT SERVICES A GREASE PIT.
Mike Fisher
Operator David
Maurice guides
the jetter hose
off a Vac-Con
combo unit.
In addition, plumbing service work also leads to new work for quite sure how that might fit in our business model either. The last thing we
plumbing construction. The service technicians are limited by union want to do is tie up equipment on municipal sewer jobs to the point that we
agreements to only replacing or repairing existing pipes. So if new pipes cant serve our existing clients. But the potential in that market is too large
are required, that directly benefits the plumbing construction department. to ignore, he notes.
Moreover, sometimes service technicians working on a failed pump might Looking ahead for the department, Fisher is bullish on the department
find outdated or damaged controls. Thats when we call in our industrial because it generates consistent revenue with solid profit margins. Moreover,
controls department, Fisher says. the business is constantly reoccur-
The companys multiple service capabilities even help the plumbing ring. Thats why we like to invest in
service department find quality skilled workers a critical benefit in a our service divisions, he says.
field marked by a severe labor shortage. Instead of investing time and ef- Therma Corp.s business model featured
fort on recruiting new employees off the street, the department can cherry- offering many services and part- equipment
pick good workers from the construction side of the business. That forces nering with growing companies also
the construction division to hire more workers, but Fisher points out that makes Fisher feel optimistic. Silicon Envirosight
866/936-8476
its much easier to hire new construction workers than it is to find skilled Valley continues to be a hotspot for www.envirosight.com
plumbing service candidates. innovation in cutting-edge technolo- (See ad page 5)
We already know that these construction workers share our companys gies, which continues to create good Haaker Equipment Co.
values and fit well with our culture, he explains. While not every construc- business opportunities. 800/200-3432
haaker.com
tion guy will dig the odd hours dictated by our 24-hour emergency-response Now its autonomous vehicles,
services, we can at least try them out. life sciences and artificial intelli- RIDGID
800/769-7743
While the plumbing department has a well-established customer base, gence, Fisher notes. Before that it www.ridgid.com
Fisher doesnt rule out entering more new markets, such as providing servic- was solar energy and before that it (See ad page 9)
es for high-density residential developments, which are booming in the San was semiconductors. Theres always
Spartan Tool
Francisco Bay area due to the high cost of real estate. That comes with some something new going on here, and 800/435-3866
risk because were not used to working in that space, so we have to be careful were not dependent on any one in- www.spartantool.com
(See ad page 84)
and determine if it fits well with our business model, he says. dustry. In addition, were very versa-
In addition, the burgeoning failure of urban infrastructure is creating tile able to shift gears quickly and Vac-Con, Inc.
904/284-4200
business opportunities for line cleaning and inspections. Theres not a union focus on customers needs. We have www.vac-con.com
plumbing service company in the Bay area that has a CCTV truck or a combo a lot of skill sets to offer that should (See ad page 3)
vacuum truck, so thats a big differentiating factor, Fisher says. Were not remain in high demand. C

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Tech Perspective looks at technology-related issues and provides information and advice that cleaning
professionals can apply to equipment selection and to their daily work in the field. Industry members are
welcome to offer ideas for this column. Please direct them to editor Luke Laggis, editor@cleaner.com.
TECH PERSPECTIVE
Get More Out

of Your Jetter
Understanding how nozzles work will help
you clean more efficiently and effectively
By Jim Aanderud
W
aterjetting can solve a lot of problems, but simply
owning one doesnt solve anything if you dont
know how to properly use it.
Understanding nozzles and how they work
is a key step to getting the most out of your jetter. Knowing the
proper use of each nozzle will ensure that you always select the
right one for each job.
There should be no guessing when selecting a nozzle for
cleaning operations. Nozzles are designed for specific cleaning
applications. If they are not used for their intended purposes,
then they wont be as effective.
In order to understand nozzles, contractors must first
understand the relationship between pressure and flow ratio. In
general drain cleaning and debris removal, you want low pressure
and high flow. As debris accumulates, you want sufficient flow to
move the material down the line.
As you move into harder material such as encrustation,
mortar, or even solidified grease, you want to operate at a higher
pressure and lower flow to dislodge the material.
Keep in mind that a single nozzle is seldom sufficient. You There is no such thing as a one-size-fits-all jetting nozzle. Pressure, flow, jet trajectory, and pipe
condition are all critical factors in selecting the right nozzle for a job.
need to change nozzles as conditions change. For example, once
encrustation and mortar is removed from the pipe wall, you
need to switch to a nozzle that can move the material to the
downstream manhole to be vacuumed out. the 15 to 20 degree range can clean the pipe wall, propel the nozzle and move
Many cleaning operators have a favorite nozzle they use in a variety of debris, but using two nozzles for each job would be more efficient.
conditions. Just because it cleans well in one situation, they assume that it will Many of todays nozzles incorporate a combination of jet angles to
work in every other situation, but that is certainly not the case. perform multiple functions simultaneously. They can clean the pipe wall and
move debris while providing the thrust necessary to perform these tasks.
CLEANING STRATEGIES When selecting a nozzle, consider the type of cleaning you will be doing.
Jet trajectory is critical to nozzle selection. Jet angles in the 30 to 45 degree Are you clearing blockages, removing heavy sediment, cleaning the radiuses
range are ideal for cleaning pipe walls. However, they provide minimal thrust of the pipe walls, removing grease or roots, or eliminating tuberculation and
and are unable to move the debris down the line. Jet angles in the 0 to 10 mineral deposits? Each of these requires a different type of nozzle:
degree range are primarily designed for thrust to propel a nozzle up the line. Breaking blockages: Penetrating nozzles have a single function: shoot
Most penetrators will have jet angles in this range because they are designed to up a line and break through a blockage. Their low-degree jet pattern delivers
shoot up the line as fast and as forcefully as possible to punch through a root maximum thrust to provide as much penetrating power as possible. Most
blockage. These angles are also the most efficient for moving debris. A jet in penetrators also have forward jets, which increase penetrating effectiveness.

Cleaning debris: Nozzles that move debris down the line also have a
low-degree jet pattern. Some of these nozzles will incorporate multiple angles,
but their primary function is to move heavy sediment as efficiently as possible
down the line so the material can be vacuumed up.
Radius cleaning: Radius cleaning is required when there are bends in
the pipe. Many nozzles tend to leave debris along the inside of the radius.
Effective cleaning under these conditions requires a nozzle with 45-degree
jets to knock debris off of the pipe wall. This process must be followed with a
10-degree nozzle to move the debris out of the pipe.
Grease cleaning: There are various nozzle types that work effectively
for cutting through and removing grease from a pipeline. Spinning nozzles
are the best option for these jobs. Most spinning nozzles incorporate 30- to
75-degree jets for cutting and 10- to 20-degree jets for thrust. Chain flails also
work well to knock the grease from the pipe wall. After a chain flail has been
used, a cleaning nozzle is needed to move the grease down the line.
Light to medium roots: Slow rotational spinning nozzles work well with
light to medium roots. Older rotating nozzles tended to spin too fast and
didnt work as effectively as the slow-spinning nozzles available today.
Heavy roots: Chain flails and root saws are the most effective tools
when dealing with heavy roots. If possible, a camera should be used in
conjunction with these mechanical nozzles in order to ensure that the pipe
is not being damaged.
NOZZLE CATEGORIES
Nozzles are broken down into three tiers based on efficiency for moving
water. Tier one nozzles have orifices drilled out in different locations and
sizes, and at different angles, which can mean inefficient flow dynamics and
less performance. When the water enters the nozzle, it hits into the back of
its interior, then bounces out in the opposite direction while exiting through
the drilled holes. During this process, a considerable amount of energy is lost.
These nozzles are relatively inexpensive and dont last as long. Over time, the
drilled jet holes wear out and the nozzle becomes ineffective.
Tier two nozzles are more expensive, but have better flow dynamics than
tier one nozzles. They have replaceable inserts that also straighten the jet
streams as they exit the nozzle. When the jet orifices wear out, these nozzles
can be restored to their full operating capacity by replacing the inserts.
Tier three nozzles are designed to maximize the efficiency of water flow.
Flow dynamics are designed to significantly increase the water pressure
exiting the jets. Under certain conditions, these nozzles can increase cleaning
efficiency. Their only downside is the fact that they can be very costly.
However, the cost is usually offset by increased efficiency.
Nozzle design has made huge strides in the past few years. By
understanding how nozzles work and staying informed of available technology,
youll be able to clean lines more efficiently and effectively. C
ABOUT THE AUTHOR

Jim Aanderud is owner of Innerline Engineering, a video pipeline inspection company
based in Corona, California.

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SAFETY FIRST
Better Protection for Your People

New wearable technology is bringing a higher level of safety to job sites
By Cory Dellenbach
1
3
2
4
T
he dangers on your job sites are constant, and staying safe requires and dangerous areas using software on a tablet. If an employee enters that
more than a hard hat, gloves and glasses. As technology advances, zone when they arent supposed to, both visual and audio indicators will
manufacturers are finding new ways to keep workers safer. alert them.
Warning lights on hard hats, belt-clip sensors that monitor It can be set up on a credential basis too. If there is a confined-space
lifting mechanics, and devices that warn you when entering dangerous work work zone, only properly trained workers will be allowed to enter that
zones are just some of the technologies hitting the market this summer. area. If a worker without qualified training passes into that zone, the
Its still early days. Youre going to see improvements in the near future badge will alarm.
with technology and safety, says Jonathan Horne, vice president of product At the end of the day, were really hoping that we can make a difference
management for Redpoint Positioning. I think were right at that point in the safety aspect of construction sites, Horne says.
where technology is about to start taking off.
2. DISPOSABLE MONITORS
1. SAFETY BADGE Sticking with devices that can attach to your vest, technical advances
Redpoint Positioning is just beginning the commercial deployment have made H2S monitors easier to use and more reliable, according to Patti
phase of its indoor GPS system, which allows contractors to warn workers if Dutton, marketing supervisor for Gas Clip Technologies.
they enter a dangerous area. We offer a single-gas disposable H2S monitor, the Single Gas Clip, that
If you think about it as GPS, youve got satellites that are broadcasting is relatively inexpensive up-front, extremely rugged, never requires battery
timing signals to the planet, but those signals dont penetrate buildings or changing or calibration, and is disposed of at the end of its two years of
underground, Horne says. We go in and install equipment that takes the operational life.
place of GPS. Its effectively a wireless mesh network thats broadcasting The Texas-based company also has a multigas clip monitor used for
timing signals. We install that in the building or underground and it can be general field operation or confined-space entry that provides two months of
extended to a large area. continuous runtime. One employee can wear it all day long and then hand it
Workers wear ID badge-like devices with a display, visual alarm off to another employee at the start of the next shift, Dutton says. This can
and audible alarm that attaches to a vest or jacket. The badge is how the be repeated day after day for two months without having to take valuable time
Redpoint system tracks the employee. The supervisor sets up work zones out to recharge the battery. CONTINUED >>

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In the case of multigas monitors, there are two basic kinds of concurrently transfers 50 to 75 percent of the force from the weaker tissues
technology for detecting combustible gases catalytic bead sensors and muscles in a persons hands, arms and lower back.
and nondispersive infrared sensors (NDIR). Catalytic bead sensors were The V22 is very specific to certain job functions and tasks, its not one
developed in the 1960s, while the new version of NDIR sensors using a solution for all lifting tasks, Kin says. If youre lifting anything above your
low power photodiode/LED source are more recent, says Bryan Bates, Gas shoulder, we dont recommend you use a V22 for that, but if youre lifting
Clips president and chief executive officer. something thats over 15 or 20 pounds and youre carrying it over a long
Gas Clip Technologies uses the infrared technology for several reasons, distance, those are the kind of things we recommend.
including its ability to operate in low-oxygen environments something
the traditional catalytic bead sensors cannot do. 4. LIGHTING THE WAY
Managing hazardous gas exposure is essential for ensuring continuous Your work regularly exposes you to traffic, and visibility is critical for
protection, which is why Gas Clip Technologies monitors also serve as a safety. Many contractors rely on safety vests and lights from the nearby work
mini black box, recording various information and data that can later be trucks to light them up.
downloaded and analyzed. Illumagear introduced a new way to keep workers safe with its second
Halo product in March. The Halo is an LED light ring that clips securely
3. PROPER LIFTING around any hard hat.
Poor lifting mechanics are one of the most common workplace injuries. It uses spring-tension clips and you press it down, says Andrew
According to a study by the Bureau of Labor Statistics, over 36 percent of Royal, president and chief product officer for Illumagear. It works like a
the injuries involving missed workdays were the result of shoulder and back Chinese finger trap where the more you press down, the harder it is to come
injures. Overexertion and cumulative trauma were the biggest factors in off. Its important it stays on the hard hat, but at the same time its also
these injuries. important that we dont invalidate the ANSI rating of the hard hat, thats
why it will slide off with the right motion.
Unlike the first Halo model introduced three years ago, the newest
At the end of the day, were really hoping that version isnt tethered to a battery pack worn on a belt. The new version
we can make a difference in the safety holds the battery right on the Halo.
aspect of construction sites. The Halo has four modes. The first mode puts out 276 lumens in 360
degrees. The second mode still has all of the lights on, but they are rotating
Jonathan Horne
around the hard hat. The third mode is the task mode, where most of the
power is pushed to the front where you can see what you are working on.
Both Caterpillar and StrongArm Technologies have developed tools to The fourth mode is a dim mode for when people come to talk to the worker.
help the workforce with its lifting problem. A single battery charge can power the Halo for 5 1/2 hours.
Caterpillar recently debuted a small belt-clip device that will detect
when an employee performs a high-risk lifting motion and provide CONNECTING IT ALL
immediate feedback in the form of vibration. This feedback allows Royal is excited to see where safety features are heading in the industry
employees to self-correct behavior, save their back from accumulated stress, and expects to see manufacturers working together in the future to improve
and keep safety top of mind, says Cody Renshaw, strategy and analytics upon their effectiveness.
manager for Caterpillar. We dont think of personal active safety systems as an Illumagear
During testing at a large construction site, the crew wearing the device thing, we think of it as an important construction industry thing and we
experienced a 46 percent reduction in high-risk postures after three weeks just want to be a part of that, Royal says. We see other companies doing
of use. things with regard to GPS tracking, monitoring of proximity to danger,
StrongArm Technologies is aiming to help the workforce with lifting things like that. All those things were looking into as well and working
power with its V22 ErgoSkeleton. The V22 is an external spine that attaches with other manufacturers. C
to your back using a belt across the workers waist. Hand effectors attached
to ropes coming from the shoulder area attach to the workers middle finger
and ring finger on each hand.
The ErgoSkeleton integrates with the workers musculoskeletal system
to improve lifting dynamics, safety and efficiency. The hand effectors have
strings that transfer the load you are lifting from your hands, across your
magazine
shoulders, down the spine and around your iliac crest, says Mike Kin, chief Exclusively serving residential and commercial
technology officer for StrongArm. So you kind of have strings attached plumbing contractors and franchisees
from your hands all the way down to your waste.
The ErgoSkeleton directs 80 to 90 percent of the load force to the www.plumbermag.com
strong muscles in a persons buttocks and legs over the span of the lift. It

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PRODUCT FOCUS
Location and Leak

Detection, Drainline TV
sensitivity and retracts for easier carrying and storage. The pistol-grip receiver
weighs less than 3 pounds, providing true one-hand operation. 800/999-
Inspection Equipment
8280; www.schonstedt.com.
SUBSITE ELECTRONICS 830R/T

By Craig Mandli The Subsite Electronics 830R/T high-
frequency electronic locator is made to
withstand the demands of rugged job sites
and offers performance at a very high active
DYES frequency. This contractor-grade locating
system can trace poor conductors such as
BRIGHT DYES ungrounded tracer wire and locate short
Concentrated leak inspection dyes from lengths of utility infrastructure. Automatic features such as gain control, auto
BRIGHT DYES dissolve rapidly in water and provide depth, and visual and audio feedback make it easy for operators to confidently
a vivid fluorescent color detectable in murky water, identify and trace metallic pipe or cable, water and gas distribution lines. The
sewage or effluent. They can be used to identify system offers 150 hours of battery life on the transmitter, and 75 hours on the
leaks, infiltration and exfiltration in plumbing receiver. Adaptive filtering ensures that it is highly responsive in all modes
connections, validate sanitary and septic hookups, of operation, quickly providing left-to-right guidance regardless of mode or
and perform septic inspections to identify leachfield operator style. In Peak Verify mode, the system gives operators an additional
issues, as well as sources of contamination in wells. They are safe, nontoxic, way to confidently verify the locate. 800/846-2713; www.subsite.com.
biodegradable and certified by NSF International to ANSI/NSF Standard 60
for use in and around drinking water. They are available in fluorescent yellow/
green, red and orange and nonfluorescent blue, in tablet, liquid or powder PUSH TV CAMERA SYSTEMS
form. 800/394-0678; www.brightdyes.com.
AMAZING MACHINERY VIZTRAC MAX
The Viztrac Max camera from Amazing Machinery
ELECTRONIC LEAK DETECTOR has the same durability and super-slick push cable as
previous Viztrac cameras, with a 22 percent larger
SUBSURFACE INSTRUMENTS LD-18 9-inch LCD color display and a rechargeable lithium-ion
The LD-18 digital water leak detector battery pack capable of up to eight hours of field use
from SubSurface Instruments offers auto- before recharge. The unit includes an AC/DC adapter for
matic noise reduction from intermittent in- direct power supply, a 512 Hz sonde transmitter and a
terfering noises, like passing vehicles, people DVR that records to a standard SD card. A 4GB card is
talking and pedestrian footsteps. It can be included. 800/504-7435; www.amazingmachinery.com.
used to find leaks quickly and easily, as it
uses an amplifier to easily identify leak sounds. The all-digital amplifier has CUES MPLUS+ XL
automatic noise reduction of environmental sounds, high and low filters, stor- The CUES MPlus+ XL push system enables easy
age and graphing of leak noises at different locations on the pipe. It uses a bar operation with its all-in-one setup, and flexibility by
graph and numeric display of sound volume, and has a USB connection and quick removal of the control unit to be used separately. It
backlight. It includes five high-frequency filters, three low-frequency filters includes a coiler configuration and pan-and-tilt camera
(plus low filter OFF), and two notch filters (plus notch filter OFF) to remove designed for mainline and larger pipeline applications
continuous interfering noises. 855/422-6346; www.ssilocators.com. up to 500 feet. It integrates video observation coding,
observation coding interface and digital recording
into an easy-to-use package. This lightweight system
ELECTRONIC LINE LOCATORS includes large and durable wheels for portability and
a balanced footprint for stability. It is manufactured to
SCHONSTEDT INSTRUMENT handle rigorous field use. 800/327-7791; www.cuesinc.com.
COMPANY XTPC+
The XTpc+ underground locator from
Schonstedt Instrument Company serves
all utilities, including electric, telecomm,
water, sewer and gas. Its a multifrequency locator with a receiver/transmitter
combination that is part of the XT Line. The receiver extends for greater

EASYCAM SL5200 FORBEST PRODUCTS FB-PIC3688M
The SL5200 from EasyCAM comes with a self- The FB-PIC3688M long-range pipe inspection
leveling color camera head with sapphire lens and camera from Forbest Products has a dock for a digital
centering skid. It includes 200 feet of heavy-duty monitor and optional 360-/180-degree camera. It comes
push cable with a standard 512 MHz transmitter, all with 400 feet of 9 mm fiberglass cable on a reel with a
mounted on a full-size, heavy-duty powder-coated meter counter. The stainless steel frame carries a dock for
aluminum frame. Its 7-inch monitor comes with a placing the 10-inch LCD monitor for convenient operation
weatherproof hand-held holder with sunshade. The and transportation. Camera head options include a 1
monitor can record to an SD media card and has 1/2-inch self-leveling color camera head or 2 1/4-inch
voiceover capability. Optional Wi-Fi capability allows the user to stream a waterproof 360-/180-degree pan-and-tilt high-resolution
recording to any Wi-Fi enabled device. The battery lasts up to 12 hours, or color camera head with zoom for panoramic pictures. The heavy-duty
the unit can be operated using AC power. Easily replaceable interchangeable multifunction waterproof control box includes a 10-inch LCD color screen
components allow repairs to be made quickly in the field. 239/260-2056; with USB and built-in SD card to record photos and videos. Users can type
easycamllc.com. and edit on the screen with the installed keyboard. Control buttons on the
front panel are designed for remote camera head rotation for over 20,000
ELECTRIC EEL ECAM PRO 2 hours continuously. 877/369-1199; www.forbestusa.net.
The Ecam PRO 2 from Electric Eel allows users
to quickly inspect 3- to 10-inch-diameter pipelines IDTEC USA C70 VIDEO NOZZLE
and locate a wide variety of pipeline problems. It has a The IDTec USA C70 Video Nozzle captures
stainless steel-housed 1.68-inch self-leveling color camera video while cleaning pipelines of 6 to 30 inches
with sapphire lens, 20-LED light ring and high-resolution in diameter. It has an HD camera module with
CCD element. A flexible camera spring navigates 3-inch auto-upright picture, and seven exchangeable
P-traps. The auto iris adjusts lighting automatically. It jet inserts angled under 20 degrees for pipe
provides an industry-standard 512 Hz sonde and has a cleaning and debris removal. This self-sufficient
10.4-inch daylight-readable display with an on-screen system can be used with every suitable jetter with 3/4- to 1 1/4-inch hose. It is
footage counter, 16 pages of text writing with memory battery-powered, stores the video recordings on an integrated SD card in the
saves and click-touch controls with one-touch recording. Users can record nozzle, which is Wi-Fi connected to the included tablet, and can download the
directly to a USB flash. It has voiceover recording and audio/video out jacks, video as soon as the nozzle is visible in the manhole. It has internal memory
an 8X zoom function and adjustable light controls. It comes standard with and a battery life for at least eight hours of operation. A mechanical pressure
200 feet of braided fiberglass premium 1/2-inch-diameter pushrod, and switch inside the camera nozzle activates or turns off lighting, ensuring that the
powder-coated steel tube and bar construction with a secure-locking reel powerful LEDs are turned on only when the jetter is in action. 717/643 1821;
brake. It rolls on 8-inch wheels for easy maneuverability. 800/833-1212; www.idtecusa.com.
www.electriceel.com.
INSIGHT VISION CAMERAS
ENVIROSIGHT VERISIGHT PRO OPTICAM 2017
The VeriSight Pro from Envirosight has a stainless The Opticam 2017 camera system from
self-leveling camera with shadowless, variable LED Insight Vision Cameras has a user-friendly
illumination that captures crisp video footage regardless keypad thats been redesigned with an easy on-
of pipe material. With supplied centering devices, it demand recording and snapshot button to help
inspects lines 2 to 9 inches, and snakes through multiple speed up inspection time. Technicians can easily
bends for maximum range. An integral tri-band sonde record vital inspection data and client information
(33 kHz, 512 Hz, 640 Hz) works with most any locator. using the available on-screen text writer and footage counter. A built-in
Its welded steel coiler comes with 130, 200 or 330 feet microphone and speaker allows the technician to record voiceover videos and
of pushrod. The entire system runs continuously for then play the video back on the 10.4-inch LCD monitor. The system includes
six hours off internal rechargeable lithium-ion batteries, or off main or vehicle a 1.3-inch modular, self-leveling camera head that is geared to inspect sewer
power. Its multi-language controller displays footage on an 8-inch TFT LCD, pipes from 3 up to 12 inches in diameter. A built-in sonde broadcasts a 512 Hz
and captures up to 90 hours of MPEG 4 video on an SD/SDHC card or USB frequency, which is locatable with a 512 Hz locator. The system comes with
stick. It lets the user zoom 3X and capture images in JPEG format from both a free downloadable Insight Vision app for iOS and Android mobile devices
live and recorded video, and offers a 16-page text writer with full QWERTY that allows users to view, record, snapshot and share sewer inspection videos.
keyboard. 866/936-8476; www.envirosight.com. 800/488-8177; www.insightvisioncameras.com.

MYTANA MFG. MS11-NG2 RAPIDVIEW IBAK NORTH AMERICA
The MS11-NG2 midsize inspection system MINILITE PUSHROD SYSTEM
from MyTana Mfg. has USB for recording and The MiniLite Pushrod System from RapidView
storage. The system is suitable for inspecting 3- to IBAK North America is a compact and versatile platform
6-inch lines with the choice of 150 or 200 feet for inspection of small-diameter pipelines. The system
of pushrod. The unit has a 64GB internal drive works with HYDRUS, JUNO, NANO, NANO-L, ORION
as well as two onboard USB ports, and a 32GB Zoom, ORION-L Zoom and POLARIS cameras. With a
removable USB drive. The one-piece design is bright 10-inch touch screen and a built-in Windows PC,
lightweight with a carrying handle. The color this controller is ready right out of the box. Power is sup-
camera head is self-leveling with a built-in 512 Hz plied by an 18-volt rechargeable battery, so there are no cords to get tangled in.
transmitter for locating trouble spots, even in cast iron pipes. 800/328-8170; The multifunction joystick allows precise control of pan-and-tilt cameras. The
www.mytana.com. camera options and the systems advanced features help technicians inspect
more pipe and take on difficult jobs. 800/656-4225; www.rapidview.com.
PIPELINE RENEWAL TECHNOLOGIES
CLEANSTEER 40 RATECH ELECTRONICS ELITE USB WITH WI-FI
The CleanSteer 40 from Pipeline Renewal The Elite USB with Wi-Fi from Ratech Electronics lets
Technologies uses high-pressure water for propulsion, users record pipe inspections direct to a USB flash drive and
steering and cleaning as it captures live inspection video wirelessly via an app to an iOS or Android device, while tak-
from inside lateral lines. It can traverse multiple bends in ing live video and digital still photos, which can be immedi-
pipe, steer through branches, and levitate above debris, ately uploaded to YouTube. The Wi-Fi interface is available
allowing municipal contractors and commercial plumbers on any current or existing Ratech systems in the field, and is
to locate failed pipes, cross bores and blockages while available with a sun-readable 10-inch LCD monitor and either
cleaning. It is fully water-driven, as six propulsion nozzles a self-leveling camera, small ultramicro-camera or even the
generate the power needed to pull its own flexible hose pan-and-tilt push camera. Systems come in cable lengths from
through multiple bends. A side nozzle on the camera can 100 to 400 feet. 800/461-9200; www.ratech-electronics.com.
be aimed to steer through diverging pipes and hover past obstacles. An optional
forward-facing nozzle can be pulsed to clear debris and other obstructions. The RAUSCHUSA MINCAM360
system works with any high-pressure water source, including pressure washers The 2-inch minCam360 remote-controlled
and combination trucks. Its 1/2-inch hose comes in lengths from 115 to 190 pan-and-tilt push camera from RauschUSA has
feet. 866/936-8476; www.pipelinert.com. digital zoom and a tri-band sonde with selectable
frequencies. The Bluetooth remote includes a joy-
R.S. TECHNICAL SERVICES QUICK PEEK stick for camera control. The cable reel is equipped
The compact, lightweight Quick Peek from R.S. with 200 feet of cable (with up to 300 feet available) and the removable batter-
Technical Services has a stainless steel housing and is ies run for four hours. Its RID steering skid enables pushing into 45-degree Y
shock- and water-resistant. It has an anti-scratch, high- and 90-degree T branches in the pipe. The 8.4-inch sunlight-readable monitor
impact sapphire lens viewing window and high-intensity enables recording video, voice and photo directly to an SD card. This system is
LED lights. The bright LCD monitor located on the designed as a capable stand-alone inspection system, including a text generator
handle can be positioned for optimal viewing, and comes for detailed reporting capabilities and an on-screen distance counter. Applica-
with an adjustable sun shield/screen protector. Monitor tions range from 3- to 20-inch pipe diameters with all centering accessories.
controls include power mode, aspect ratio (screen size) 717/709-1005; rauschusa.com.
plus set buttons for color, brightness, contrast, tint and
volume. The side-mounted AC/DC power source houses RIDGID SEESNAKE CS6XPAK
controls for camera functions and provides a camera test The RIDGID SeeSnake CS6xPak is a Wi-Fi
terminal, AC/DC input, video/audio output, keyboard and Bluetooth-enabled digital recording monitor
input and a condenser microphone. Optional SD digital card recorder, laptop that quickly sees drainline conditions. It streams or
interface and Wi-Fi interface are available to enhance inspection data recording records inspections to a designated iOS or Android
and reporting capabilities. It can be used to inspect lines 2 to 10 inches in phone or tablet using the free HQx Live companion
diameter up to 300 feet long. 800/767-1974; www.rstechserv.com. app. It allows the operator to instantly share findings
with customers for faster approval and implementation. It has a water-resistant
keyboard for direct control of camera and monitor functions so contractors can
work uninterrupted in tough conditions. The monitor can be docked onto the
SeeSnake Compact2 and quickly detaches for convenient placement at the job
site. 800/769-7743. www.ridgid.com.

VIVAX-METROTECH TYPE-CP and even leachfields. The unit comes with an 8-foot industrial-grade flex-
The Type-CP inspection system from hose, weighs just 8 pounds and requires no maintenance. 800/945-8378;
Vivax-Metrotech has a reel available in 200-, superiorsignal.com.
300- or 400-foot lengths of stiff pushrod
flexible enough for easy entry and turns. The TURBO FOG M-45
1.6-inch D34-CP self-leveling camera provides The TURBO FOG M-45 is a versatile,
700 pixels of resolution to inspect up to 6-inch lightweight, portable, self-contained smoke
pipes. It includes the vCam-5 control module with an 8-inch color LCD; generator capable of producing dense, voluminous
transmitting sonde; digital recording to USB thumb drives, SD cards or to white smoke using leak-proof liquid smoke
the internal hard drive; full-function keyboard; internal microphone; AC/DC cartridges. Each cartridge can be replaced in
power; rechargeable batteries; distance counter; and camera LED brightness seconds, allowing quick and easy replacement,
control. The control module ships ready-to-use with LACP software such as even while the unit is operating, allowing for continuous, uninterrupted smoke
POSM, WinCan or MuniXS. 800/446-3392; www.vivax-metrotech.com. production. There is no need to add additional smoke bombs or pump garden
sprayers for additional test time. The Briggs & Stratton-powered turbine-type
WOHLER VIS 350PLUS WITH LOCATOR blower weighs only 45 pounds and creates hurricane-force velocity with a
The VIS 350Plus visual inspection system from discharge velocity of over 75 mph and 2,000 cfm. It continues to work under
Wohler allows users to precisely locate pipe damage pressure in up to 5.75 inches of water. It is available with a plumbing conversion
and document the results of the inspection. Its 1.5-inch kit. 800/394-0678; www.turbo-fog.com. C
camera head can pan 360 degrees and tilt 180. Users
can inspect waterlines 2 inches and larger with the
pan-and-tilt feature to ensure no damage is overlooked.
The camera head has an integrated transmitter that facilitates location detection
with a Wohler L 200 locator, which has an easy-to-read color display. Users can
record video footage and store photos on a 4GB SD card for documentation and
archiving purposes. 978/750-9876; www.wohlerusa.com. r Pressu
re
de
Well Un
Working
SMOKE LOCATORS
HURCO TECHNOLOGIES
POWER SMOKER 2
The Power Smoker 2 from Hurco
Technologies quickly locates leaks in
Hot and Cold Trailer Models
new and existing plumbing systems. The
Up to 7000 psi
machine is connected to a clean-out, and Flows up to 40 gpm
smoke is sent through the system to reveal any problem areas. The system uses Powered Reels
LiquiSmoke, a laboratory-tested safe smoke that costs cents per minute to use Diesel Powered Models
and has an indefinite shelf life. When the test is complete, the smoke dissipates
without leaving an odor or residue. 800/888-1436; hurcotech.com.
SUPERIOR SIGNAL COMPANY 5E

ELECTRIC SMOKER Skid and truck mount
The 5E Electric Smoker from Superior models up to 7000 psi
Signal Company offers a cost-effective solution
to find difficult leaks and odors in residential
and commercial plumbing systems. It can be
Portable Hot
connected to any plumbing clean-out or vent,
using appropriate-sized smoke candles to force
and Cold Water
smoke through faults and cracks, easily identifying sources of odor and hard- Diesel Powered Models
to-find leaks. Smoke tests take just minutes to perform. A 1A or 2B Superior
Smoke Candle creates 4,000 or 8,000 cubic feet of smoke. Candles are sold in We will custom build to your specifications
convenient SealPac cans, which extend shelf life. Smoke testing can help find
odors and many other faults throughout building plumbing, septic systems
www.camspray.com 800-648-5011
CASE STUDIES
Location and Leak LEAK DETECTION SYSTEM SAVES

MONEY FOR TEXAS SCHOOL
Detection, Drainline TV PROBLEM: A leak beneath Anna Middle School

in Anna, Texas, caused water to surface in the
Inspection Equipment parking lot. The problem presented potentially costly

demolition and repair costs.
By Craig Mandli SOLUTION: The school called Spencer Plumbing
Co., and a technician used a Gen-Ear LE water
leak detection system from General Pipe Cleaners.
Compact and lightweight, the unit uses the most
FIXED MONITORING HELPS advanced acoustical leak detection system available
UTILITY CURB NONREVENUE to quickly and accurately locate leaks in cast iron, copper, steel and PVC lines.
The school thought wed bust up the building slab and parking lot just to
WATER LOSS locate the problem, Spencer Plumbing owner Bryan Spencer recalls. But our
PROBLEM: The HaGihon Jerusalem Region Gen-Ear showed them exactly what and where the troubles were. Built-
Water & Wastewater Utility has a water distribution in preset audio filters removed ambient noise interfering with accurate leak
network spread across the hilly terrain of Jerusalem, detection. So instead of traffic or wind, operators heard the whoosh or hiss of
requiring the utility to create multiple pressure zones water leaks. The ground sensor detects gurgling or hammering of cracked pipe
using water tanks and PRVs. The utility sought a way as far as 8 feet below ground, through hard surfaces like concrete or tile. Probe
to track nonrevenue water loss. rods locate leaks beneath soft surfaces like grass or carpet, or for above-ground
valves or hydrants.
SOLUTION: In September 2013, the utility, together
with Aquarius Spectrum, started implementing a RESULT: Generals easy-to-use equipment quickly found two distinct
fixed water monitoring and leak detection solution. More than 1,600 acoustic problems. We fixed the small inside leak without major disruption,
sensors were installed during 18 months to cover most of the distribution Spencer says. He then showed how the serious outside leak actually
network. Analyzed findings are displayed via a user-friendly browser-based channeled water down a ditch to where it was surfacing in the parking lot.
display. From the very first reading, the system started learning the behavior 800/245-6200; www.drainbrain.com.
of the Jerusalem area water distribution network by following its trends daily,
from every sensor.
RESULT: A recent study indicated an 18 percent decrease in
INSPECTION CAMERA
nonrevenue water loss in the network in which Aquarius Spectrums USED TO ASSESS WATER
system was installed and continuously operated from 2014 to 2015. MAIN FOR BLOCKAGES
www.aquarius-spectrum.com.
PROBLEM: When unusually low flow
ratings were observed in a 12-inch HDP
water main in Jupiter, Florida, the city
of Jupiters Utility Department sought
out technology that could identify the
cause.
SOLUTION: Technicians from National Water Main, a subsidiary company of
Searching
Carylon Corporation, used JD7s LDS1000 condition assessment technology
to identify the cause of these low flow rates under live pressure. The inspection
camera was inserted into the 12-inch HDP water main through a 3-inch
for More?
valve. The system uses a tri-sensor head with high-resolution camera, internal
hydrophone and internal sonde. The camera uses the pipe flow and a drogue
(parachute) to carry the camera down the water main.
RESULT: Technicians were able to survey 2,000 feet of pipe and determine
the cause of the problem. With this data, the city was able to properly
More news at execute a plan to reduce the sediment buildup that was causing these low
Cleaner.com/featured flow ratings. 858/242-1640; www.jd7usa.com. C

MS11-NG2
3" - 6" lines
Grab-and-Go See
MS9-NG2 MyTanas NG2 Video Inspection Systems
2" - 4" lines
Weve got what you need to work faster and smarter.

Daylight readable monitor
USB, WiFi and internal
recording options
Color, self-leveling camera head
Built-in 512 hz transmitter
COMPLETE PACKAGE design the frame is
integrated with control box, monitor and reel in one
tough grab-and-go system
MSA-NG2
1 - 3 lines Every MyTana product includes Factory Direct Support
and Service to help you with any problems or questions
you have. Because solving problems cleaning and
RL8800 Complete Locator System unclogging, identifying blockages, plenty of hustle in
Multi-frequency capability
emergency situations is what our business
Continual depth readout
Directional indicators provide
and this industry is all about. We have answers,
intuitive operation advice and solutions.
From RyCom Products are IN STOCK and
ship factory direct to you.
Weve got your back.
How can we
help you?
CABLE MACHINES JE T TERS 1.800.328.8170

PUSH CAMERAS
LOCATORS www.MyTana.com
RELATED PARTS
ACCESSORIES SERVICE
Call or click for more information 1.800.328.8170 www.MyTana.com

PRODUCT NEWS
PRODUCT SPOTLIGHT
Maintenance simplified with
COXREELS dual hydraulic reels The dual hydraulic reels
By Jared Raney are manufactured in the U.S.
and feature heavy-gauge steel
Youve just finished a job using hydraulic equipment, whether construction, durable polyes-
thats a hydraulic jack, shear, saw, drill, breaker or puller. Your preventa- ter powder coat, and rolled
tive maintenance schedule calls for a full service of your work trucks and ribbed discs.
hose reel once you get back to the shop. But you ask yourself: Is it really The TDMP and MPD
worth the effort of detaching the entire reel from the truck, just to check reels have been around for
something thats probably fine? over 10 years, but have recently been upgraded. Responding to feedback
Its a dilemma that has become the bane of many a preventive main- from the industry, we upgraded the connection ports from NPT to ORB
tenance plan the age-old equation of time and effort versus benefit. (O-ring Boss Ports) on the inlet and outlet, Kucera says. Other internal
Its sometimes hard to see the upside of preventive maintenance when changes to the swivel helped our assembly process to further improve
staring down the onerous tasks associated with many service industries. the reliability of the swivel.
But when it comes to hydraulic reels, that decision is made a lot All COXREELS dual hydraulic swivels are 100 percent tested on
easier thanks to COXREELS line of dual hydraulic reels. our custom-built testing machine, which we built at the request of one
The COXREELS design allows maintenance without removal of the of our military contractor customers. The testing machine rotates the
reel from your truck. swivel while systematically varying the pressure during a full-flow test
The decision to go with a dual swivel was based on COXREELS cycle to ensure dependability in a real-world application where failure
drive to provide the market with a highly serviceable product, says John is not an option.
Kucera, design engineering manager for COXREELS. The added ben- Another upgrade was switching the type of dual hose, from a band-
efits were saving space and easy installation. ed hose design to dual joined hose, also known as Siamese hose.
COXREELS offers two main types of dual hydraulic reels, spring The TDMP and MPD series are pedestal-mounted reels, available
rewind and A-frame-style motorized or hand-crank rewind reels. Their with twin hydraulic hose rated up to 3,000 psi in 3/8-inch I.D. and
spring rewind reels are offered in two configurations: the MPD and 2,500 psi in 1/2-inch I.D. The single-sided swivel design fits right in
TDMP series. with the other service-oriented aspects of COXREELS spring rewind
For capacities up to 30 feet of dual hose, the MPD Series features a reels, such as a self-contained cartridge motor, external fluid path, and
dual-axle support system with a solid steel 1-inch axle. The TDMP Series easy-to-remove swivels, all accessible from one side of the product, sim-
is built for capacities up to 50 feet, with triple-axle support, dual arm plifying maintenance. 800/269-7335; www.coxreels.com
guides and stainless steel hose guide rollers.
1 2
1 PTC WATERBLASTING SYSTEMS H SERIES PUMPS

H Series pumps from PTC Waterblasting Systems are rated to 40,000
psi and 550 hp, and can be mounted in either a vertical or horizontal position.
2 FERNCO COUPLING SIZING APP
Ferncos app for Apple and Android phones is an alternative to searching
through the catalog or looking through coupling charts to find the correct
They feature integrated gear reduction for compact configuration and allow coupling size. Users enter brief information about the application, and the apps
for 10K to 20K convertibility by changing only the plunger kits. Also standard product selector will populate the correct Fernco couplings to use and provide
is the pneumatic pressure regulator, available in both 0-20K and 0-40K additional information on the product. Optionally, outside diameter or nominal
configurations to accommodate a wide range of either dry shut-off or dump- pipe information can be entered and the app can be used on any job site with or
style tools. 330/708-1444; www.ptcitaliana.com. without Wi-Fi. Users can select favorite products to return to at a later date when
needed. 810/653-9626; www.fernco.com.

3 4 5 5
3 SUPER PRODUCTS SUPERJET TRUCK-MOUNTED JETTER

The SuperJet truck-mounted jetter from Super Products has a double-
acting, single-piston, hydraulically powered water pump offering 1-1 oil to
a 512 Hz transmitter for locating trouble spots, even in cast iron pipes. Digital
files can be recorded to 64GB internal storage or a removable USB drive, or
sent via Wi-Fi to mobile devices. Users can record to each location separately,
water ratio and rated design capacity of 100 gpm and 3,000 psi continuous or all at the same time. The unit is available with 150 or 200 feet of pushrod.
duty. Its modular water tank setup accommodates capacities from 1,000 to 800/328-8170; www.mytana.com. C
3,200 gallons. It has a rear compartment heated by an 80,000 Btu/hr heater
that enables year-round operation in freezing environments. The control
panel performs a number of functions including adjusting engine throttle
with water pressure speed dial; on/off water pump PTO; psi and gpm;
and hose reel joystick, pay-in/pay-out with speed control. 800/837-9711;
www.superproductsllc.com.
4 TRELLEBORG RESIN CALCULATOR TOOL

The Resin Calculator from Trelleborg calculates the precise amount of
resin and hardener needed to build a leak-free network of pipes. It provides the
exact volume and weight of material required and can be used to determine
amounts for CIPP lining. Users input material parameters such as liner type,
type of resin system used, pipe diameter, wall thickness, length of liner and
preferred unit of measurement. Then the online tool calculates the amounts
of resin and hardener mix required in volumetric and gravimetric sizes.
800/626-2180; www.trelleborg.com/pipe-seals.
5 PICOTE SMART SPIDER PVC PIPE CLEANER

Picotes Smart Spider cleans all types of pipes and is safe to use in PVC
pipes. The unit is designed for pipes where the invert or other pipe sections
are missing, and navigates around 90-degree bends. It is available for use
in pipe diameters of 4, 6 and 8 inches. The Smart Spider is connected to
the miller machine shaft using a sleeve bearing, and, once attached, rotates
clockwise to clean the pipe at a maximum of 1,000 rpm. 219/440-1404;
www.picotesolutions.com.
6 MYTANA MS11-NG2 INSPECTION SYSTEM

MyTana Mfg.s MS11-NG2 inspection system is built for durability and
exceptional image clarity. Great to use on 3- to 6-inch lines, the monitor is
daylight-readable, LED backlit and integrated next to the controls. It enhances
the clarity and wide-angle view of the camera. The lightweight yet rugged
system has a powder-coated all-aluminum frame and has been field tested to
make sure it holds up in harsh operating environments. The camera head has

INDUSTRY NEWS
Troy Kynaston (left) and Brent Goodman accept the Subsite Electronics top sales awards from
Subsites John Lamerton.
Featured in Subsite announces award winners

Subsite Electronics recognized Ditch Witch of Georgias Brent Goodman
an article?
and Ditch Witch of the Rockies Troy Kynaston with the top salesman awards at
the annual Ditch Witch Sales Conference held in Orlando, Florida.
Source One Environmental announces partnership
Make the
Source One Environmental announced a partnership with Finnish
manufacturer Renssi and Seweri, launching new reinstatement and drain
cleaning tools and equipment. The tools include both carbide and stainless
steel offerings to reinstate, cut and clean pipelines and drainage systems.
most of it!
Trelleborg appoints sales director
Trelleborgs pipe seals operation has named Tim Van
Putten as sales director for pipe, connector and manhole
seals. Based in Lelystad, Netherlands, he will lead
business development for sealing systems with a focus on
expanding international sales and customer relationships.
Tim Van Putten
Enerpac Integrated Solutions
REPRINTS now Heavy Lifting Technology
AVAILABLE Enerpac Integrated Solutions changed its name to Heavy Lifting
Technology. A manufacturer of high-pressure hydraulic products, the company
has over 1,000 employees and 28 offices in 22 countries.
We offer:
Full copies of the original magazine PIP adds to sales team
Hard copy color reprints Protective Industrial Products announced that Matt Mosely joined the
team as a national account manager. He will be responsible for Airgas, Anixter,
Electronic reprints
DGI/DoAll, Staples and Veritiv. PIP also announced the appointment of Carlos
Melo as regional sales manager for New York and New England.
Visit cleaner.com/editorial
Armstrong Equipment announces new brands
for articles and pricing Armstrong Equipment, based in Santa Fe Springs, California, announced
it now stocks Samson Corporation, ReelMaster Reels and Air Operated
E-mail jeffl@colepublishing.com Pumps. C
or call 800-257-7222
WWW.CLEANER.COM
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classif ieds HYDROEXCAVATORS Harben 4016: New pump and gearbox. New,
heavy-duty custom trailer with only 120
JET VACS
see photos in color at www.cleaner.com hours on it. Two (2) 300-gallon tanks, anti-
freeze system, aluminum toolbox. Has large
BUCKET MACHINES hose reel, I have jump jet for it, but not in-
stalled. $20,000 firm. Cash sale. Mike Bow-
Sewer Equipment Company of America 9hp man 765-427-7575 (C08)
belt-driven bucket machine. Includes 20'
trailer with side boxes. Asking $10,000 OBO. 2016 American Jetter: 12/3,000psi, wireless 2002 Vactor 2112: 2-stage fan, Ster-
Fort Worth, Texas. john.webbesg@gmail.com remote, Warthog nozzle. 32.5hp Kohler mo- ling chassis, 80 gpm @ 2,000 psi. Ex-
(C06) tor, 12 hrs. 1/2 hose, 3/8 hose, 200-gallon city, low hours, low miles! Work ready!
BUSINESSES 2016 Vac-Con HydroX: 12-yard, 1,300- tank. $15,000. 423-290-4160 (C06) ............................................... $48,900
gallon. Freightliner 114SD, Cummins ISL,
www.RooterMan.com. Franchises avail- Sewer Equipment Co. of America 747- 800-627-0778 C06
370hp, 66,000 GVWR. Included 20gpm
able with low flat fee. New concept. Visit FR2000 trailer jetter, 4.5L John Deere die-
@ 4,000psi Giant pump with diese-fired
website or call 1-800-700-8062. (CBM) sel with 288 original hours. 500' 3/4" hose,
boiler. ................................... $285,000
level-wind rotating reel. Ready to work.
Sewer rehab contractor in Colorado is exiting 803-465-1351, SC C06
$17,500. Contact buschbrosinc@gmail.com
the business. All assets are for sale at the
or 219-863-4414 (C06)
website: www.RMSRInc.com. Items include
a Vac-Con combo truck, Vac-Con straight jet, JETTERS-TRAILER 1997 Sewer Equipment Model 747 jetter
Aries cutter truck, Hurst boiler truck, Thermo trailer, 2,381 hours, 500' of 3/4" hose,
King refer truck, wet out table, air compres- $17,500. Contact Matt 618-566-3003. (C06) 2001 International 4900 6x4 Aqua-
sor, bucket winch, shooter and more. Con- tech B-52 combo truck: municipal-
tact John at 303-953-0210. All reasonable owned, 2,000-gallon water tank, 65gpm
offers will be considered. (C06) JETTERS-TRUCK water pump, 5-yd. debris tank, 6,200
hours, 66,752 miles, 10-speed, work
Fully-equipped Long Island, NY cess-
ready. FOB: Nashville, TN. ...... $69,500
pool cleaning company for sale. Estab-
lished 50+ years serving Nassau & Suf- The Industrys Most Versatile Trailer Call Terry or Chad
folk Counties with excellent reputation and Jetter Model# HJ2TA1030HW, tandem 615-227-7800 C06
high-repeat customer base. High volume of axle trailer, 35hp Vanguard 10gpm @
drain cleaning calls every week. Best offer. 3,850psi, 325-gallon water tank, 300'
516-993-0446 (C07) hose, General Pump. Fully loaded! List
$36,995. On sale for $32,995.
COMPUTER SOFTWARE 800-213-3272
2006 International 7500, Vactor Ram-
www.hotjetusa.com CBM
FreeServiceReminderSoftware.com, Jet Model V8020-S, DT-570, automatic,
FreeServiceDispatchSoftware.com, 40k rears. Southwest municipal truck,
FreeRouteManagementSoftware.com. only 51,924 miles, 1,234 hours. $53,975 Vactor 2100 Series: Vac truck-
(C06) Kenworth, blue tank. Engine miles
814-696-4343 C06
65,019. Engine hours 9,456. Blower
DRAIN/SEWER hours - 3,623. Truck specifications:
CLEANING EQUIPMENT Make - Kenworth T440. Year - 2012. HXX
kit installed. Debris body tank size 15
yd. Blower size - 16. Water tank capac-
ity 2,000 gallons. 80gpm H2O system
@ 2,500 psi. Sewer cleaner jetter truck.
2016 OBrien jetter: 40 gallons per Dave Jaeger 916-442-5400, CA
minute at 3,000 psi. Purchased new. 66 djaeger@norcalpipe.com C08
hours. Has remote and several nozzles. 1999 SECA 747-SP: 40 gpm @ 2,000
Stored indoors. Truly brand-new unit. psi, 700-gallon poly tank. 4,940 hours. 2007 Sterling Vactor 2100PD tandem-axle
Cummins diesel. Two (2) 350-gallon wa- Mounted on ex-municipal truck with combination cleaning truck. Ex-city owned,
2012 Vactor 2112 Plus: SN# 11-09V- ter tanks. ............................... $44,600 37,400 miles. ........................ $14,000 well maintained, and equipped with Califor-
12769, 12-yard, 1,500-gallon, 80gpm @ Call 706-252-4743, GA C06
608-835-7767, WI CBM nia Carb Compliant DPF System. See details
2,500. 150 ft. lateral Hydrox lance 16"
of this unit and other cleaning and CCTV
PD blower. Kenworth chassis. $205,000
2016 Sewer Equipment Model 545 trailer- inspection units at www.empireequip.com.
803-465-1351, SC C06 Jack Doheny Supplies Inc. offers a full range Contact Craig at 714-639-8352. (CBM)
mounted high-pressure sewer cleaner: of late model combo units and DOT industrial
500 ft. of 3/4" hose, 700-gallon tank, foot- vacuum loaders. Call us @1-800-3DOHENY. 2007 Vactor 2115, 7600 Series International
Used and rebuilt cable machines in stock: age meter, washdown system. Automatic (CBM) chassis, 15-cubic-yard debris body, hydro-
RIDGID K-7500, K-40, K-60, K-1500, Spar- level wind, electronic water on/off. $55,000. excavation kit. $155,000. Call for more de-
tan #1064, #300, #100, Electric Eel model Call Matt 618-566-3003. (C06) 2002 Sterling L7500 Vactor Ram Jetter truck
tails, Matt 618-566-3003. (C06)
#C machines. The Cable Center: 800-257- Model V6015, CAT 3126 7.2L L6 turbo diesel
7209. (CBM) 1987 Myers RJ 600 trailer-mounted sewer engine, 76,651 miles, 6,725 hours. 7,677 2012 Vacall Freightliner, Roots 18Hg PD
jetter unit in operating condition. Needs hours on vacuum meter, automatic trans- blower, 80gpm @ 2,500 psi, 1,500-gallon
Submit your classified ad online! pump and tank work. Approx. 250 ft. of mission, single axle, 300' of hose. Previous freshwater, 10-yard debris. Automatic trans-
www.cleaner.com/classifieds/place_ad 3/4 hose. $2,500. 440-992-6401 or email municipal truck. Contact Matt for pricing: mission. 100k miles. Clean truck. $140,000.
carneyrooter@yahoo.com (C06) 618-566-3003 (C06) Call Bill at 813-489-3108. (C07)
P L A C E Y O U R A D O N L I N E AT w w w. c l e a n e r. c o m I T S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E

POSITIONS AVAILABLE Bosch Brute hammer drill with cart irons. 2007 CUES Inspection Trailer: OZII pan-and-
The Cable Center: 800-257-7209. (CBM) tilt camera on steerable transporter with lift.
EN-TECH Corp is looking for Vactor, TV, and/ 2,000 ft. reel. LAMP 1 lateral-launch camera
or Cutter Operators in NY/NYC/NJ. Lining ex- TV INSPECTION and transporter. Honda liquid-cooled gen-
perience preferable. Please send resumes to erator, arrowstick, 18 ft. Express trailer. Nice
genocamali@en-techcorp.com (C06) NEED TRACTION? We make aftermarket
unit. $55,000. Accepting reasonable offers,
more aggressive pads and chain assemblies
GapVax, Inc., a nationally recognized manu- email me for more pictures. 269-585-5352
for all chain-driven camera tractors. Custom,
facturing business, is seeking a talented, mwilson@ceenviro.com (C07)
dependable, double-hole fabrication secured
Vactor 2100 PD Series: Vac truck highly motivated individual to fill a full-time to high-quality carbon steel chain, or just WANTED: WinCan Licenses - USB sticks
- Freightliner. Engine miles 51,342. Sales Position in the Midwest (Iowa based pads and rivets. Also available: non-gritted for inspection software as used on Aries/
Engine hours 7,506. Blower hours preferred) region. GapVax is the leading man- pads. Samples upon request. Pipe Tool IBAK/CUES. Other software also considered.
- 2,846. Truck specifications: Make ufacturer of industrial and municipal vacuum Specialties LLC: 888-390-6794; Fax 888- Call 407-702-7266. (C06)
-Freightliner. Year - 2013. Tandem axel units and hydroexcavation units in the United 390-6670; www.yourtractionpads.com or
(high dump). HXX kit installed. Debris States. We provide the most reliable, com- email pts4422@yahoo.com (CBM) IBAK Panoramo SI Manhole Inspection Sys-
body tank size 15 yd. Blower size - 18. prehensive, and efficient mobile vacuum tem in enclosed aluminum portable skid.
Water tank capacity 2,000 gallons. units in the industrial and municipal markets. 2016 IBAK Premium Mainline Inspection Pano SI Inspection System, interface card,
.................................. Asking $185,000 Specifications of the position are listed on our System for 5"-48" pipe. Includes: Orpheus BE5 Pano SI controller, 300 feet of FO cable,
website, www.gapvax.com, click on the Now pan & tilt, zoom camera, T76 mainline trac- KW180 SI cable reel. Skid includes comput-
Dave Jaeger 916-442-5400, CA tor with remote elevator, 1,000' of cable,
Hiring link in the left hand column. Send re- er, monitor, and 1,000w generator. Call Matt
djaeger@norcalpipe.com C08 winch, control room, Onan 5.5Kw genera-
sumes to or betty@gapvax.com or 575 Cen- at 618-566-3003. (C06)
tral Avenue, Johnstown, PA 15902. (CBM) tor. Mounted in 14' enclosed trailer. Call
Mike or Robert at 800-294-0149 or visit PEARPOINT Mainliner buying & sell-
PRESSURE WASHERS www.williamseqpt.com (C06) ing used equipment. Canada & USA PEAR-
POINT MAINLINE EQUIPMENT ONLY. Will buy
Industrial Pressure Washer - New w/warranty 2016 Envirosight Rovver X installed in a complete Pearpoint trucks. Will buy your
$9,500. 2,000psi, 18gpm. 999cc Kohler & AR 2016 Ford Transit 250. Includes wheels old system. Do you need parts? 399, 599
pump. Will deliver. 321-800-5763 (CBM) from 6" to 24" and power lift kit. 3,000-watt reels; 420, 448 tractors: 494 digital and
Vac-Con V390LHA combination unit pure sine wave inverter, tool box, 15-gallon zoom 420 light heads. Call 800-265-4298 or
Honda horizontal GX engines, new in-the-box
with Roots 827 blower, 1999 Interna- washdown tank with retractable hose reel, mainliner2075@hotmail.com (CBM)
w/warranty. GX200QX - $399; GX270QAG -
tional Model 2554 cab and chassis. rack mount computer, and WinCan core li-
$579; GX390QA - $599 delivered price. 800- USED Envirosight ROVVER Inspection Crawl-
$48,000. (Stock #3918C) cence. $139,000. Call Brian for pictures
363-9855 or GXParts.com (CBM) er System: Overhauled with lots of new parts
303-898-9475. (C06)
www.VacuumSalesInc.com and ready to run. Includes cable reel, cam-
(888) VAC-UNIT (822-8648) CBM PUMPS GAIN TRACTION ON YOUR PIPE INSPEC- era, tractor and controls, plus accessories.
Honda model WP40X, 8 hp, 4" with hoses. TION PROGRAM. Finally a flexible polymer $27,500. Call 973-252-6700. (CBM)
Honda 4 hp, 2" pump with hoses. The Cable wheel with carbide grit for added traction in
Center: 800-257-7209. (CBM) all pipe types and conditions, fitting most Used and rebuilt camera kits in stock: RIDGID
major CCTV transporter brands. Patent pend- Mini Compact, Mini Color, Standard Self-
RENTAL EQUIPMENT ing. Order today at trugrittraction.com, email Leveling, General Gen-Eye I, II and III, Aries
info@trugrittraction.com or call 407-900- Seeker, and SRECO kits. The Cable Center:
Liquid vacs, wet/dry industrial vacs, combina-
1091. (CBM) 800-257-7209. (CBM)
tion jetter/vacs, vacuum street sweeper & catch
Vac-Con industrial machine mounted basin cleaner, truck & trailer mounted jetters. All CUES full outfit camera unit. 2005 E450 die- 2002 Chevy 3500 RST van with new POSM
on a pre-owned 2006 Sterling cab and available for daily, weekly, monthly, and yearly sel CUES-built truck. Cameras, tractors, new computer - $35,000. 2001 Chevy 2500 RST
chassis. $68,000. (Stock #8593C) rentals. VSI Rentals, LLC, (888) VAC-UNIT parts, tools, gas monitors, EVERYTHING to van with new POSM computer - $30,000.
(822-8648) www.vsirentalsllc.com. (CBM) work. Owner retiring. Vactor 2100 and jet- Pictures upon request @ cdscar@aol.com
www.VacuumSalesInc.com
ters available too! 204-688-5220 (C07) 916-747-3819 (C06)
(888) VAC-UNIT (822-8648) CBM
SERVICE/REPAIR
2006 Aries lateral launcher + storm sewer Used SeeSnake Camera Systems in all
Dynamic Repairs - Inspection Camera sizes; Used General Wire Spring Camera
2010 Vacall AJVR0812 sewer cleaner, 824 setup. Includes 4 tractors, 3 cameras. Thou-
Repairs: 48 hour turn-around time. General Systems in all sizes; Used machines in all
18" Roots blower, General 85gpm @ 2,000psi sands of misc. parts. Installed in a diesel
Wire, Ratech, RIDGID, Electric Eel Mfg, sizes. We want your trade! The Cable Center:
pump. 8-yard debris, 1,200-gallon water ca- International. Truck is fully functional and
Gator Cams, Insight Vision, Vision Intrud- 800-257-7209. (CBM)
pacity. Low miles: 47,000. Low hours: cleaner ready to work. 717-554-1715. (C06)
ers. Quality service on all brands. Rental
2,194; chassis 6,975. On 2010 International,
410hp MaxxForce 13L engine. Pictures and
equipment available. For more info call 2011 Chevy High-Cube TV Inspection truck: WANTED
Jack at 973-478-0893. Lodi, New Jersey. 18,000 miles, new cable. Reduced price
spec sheets available. $130,000. Contact www.dynamicrepairs.biz (CBM) Wanted to Buy: Vactor 2100s and late model
- $48,000. Call for more information. 630-
Brian @ 303-898-9475. (C06) Guzzlers. Cash. 800-336-4369. (CBM)
333-3704 (C06)
LOCATORS TOOLS IBAK Panoramo SI manhole inspection sys-
RIDGID model #300 with stand, RIDGID tri- tem. Complete dealer demo unit in perfect
WATERBLASTING
Used RIDGID NaviTrack, Gen-Eye Model 100
and Goldak Model 4400. The Cable Center stand vises, RP 330 ProPress kit. The Cable condition. $115,000. Optional custom alu- 20,000 - 55,000 psi Sapphire Nozzles, OS4,
800-257-7209. (CBM) Center: 800-257-7209. (CBM) minum enclosure $5,500. 763-276-8335 OS6, OS7 replacements, UHP hoses & re-
kevin.prodoehl@titanmachinery.com (C06) placement parts. Excellent quality & prices.
T&T Tools: Probes, hooks. Probes feature
PIPELINE REHABILITATION steel shafts with threaded and hardened Spartan SparVision 200 color self-leveling
772-286-1218, info@alljetting.com, www.
alljetting.com. (CBM)
One trade-in model of Pipe Genie heavy-duty, tips. The insulated Mighty Probe tested camera system with 512 Hz locating beacon
pipe bursting equipment. Excellent condition, to 50,000 volts. Top Poppers open man- for sale. Excellent shape with iPad $3,300. For Sale: Two (2) Myers M1610K40 pumps
looks new, 30-ton, 100 feet cable, full 2-year hole covers easily. Free catalog. www.TandT Contact Mike or Corby at 801-266-8041 or only. www.waterjettingequipment.com or
warranty. 877-411-7473. (CBM) tools.com. Phone 800-521-6893. (CBM) email mromano@electricdrain.com (C06) phone 714-259-7700. (CBM)
P L A C E Y O U R A D O N L I N E AT w w w. c l e a n e r. c o m I T S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E

Pressure Washers Replacement Engines
Pumps, Parts & Accessories
WaterCannon.com 1.800.333.WASH (9274)
ADJUSTABLE TURBO QC 4 PACK TRIGGER 4K TRIGGER 5K
$
59 .99
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14.49 $
24.99
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ENGINES PUMPS
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RRV4G40-VRT-PKG GAUGES TRAILER JETTERS
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Industry Trained Staff Water Cannon, Un contacto en Espanol: llama al: 1.800.917.9274
available from 8:30 a.m. to 6:00 p.m.
weekdays E.S.T.
Water Cannon
Orlando | Phoenix | Minneapolis | Hattiesburg | Melbourne | Toronto | Bogota is proud to be a
International: 1-321-800-5763 MWBE

June 2017

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FOR DRAIN AND PIPE CLEANING, INSPECTION AND REHABILITATION PROFESSIONALS

www.cleaner.com | JUNE 2017

14 Money Manager: Protect Yourself

32 Money Machines: Heavy Mettle

38 Better Business: 6 Cs of a Visionary Organization

54 Tech Perspective: Get More Out of Your Jetter

60 Safety First: Better Protection for Your People

68 Product Focus: Location and Leak Detection,

FOR DRAIN AND PIPE CLEANING, INSPECTION AND REHABILITATION PROFESSIONALS

COMING IN JULY 2017

6 Cleaner June 2017

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10 Cleaner June 2017

Published monthly by COLE Publishing, Inc.

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DISPLAY ADVERTISING: Contact one of our sales staff at 800-994-7990.

CIRCULATION: Circulation averages 25,642 copies per month.

2017 COLE Publishing Inc.

Water & Wastewater Equipment,

www.cleaner.com Since 1985 June 2017 11

Business Partners Customized Wet-Out Rigs Drive

Emails and Alerts Join the

12 Cleaner June 2017

Protect Yourself Erik Gunn is a magazine writer

WHAT KIND OF INSURANCE DO I NEED?

14 Cleaner June 2017

HOW CAN I LOWER THE COST?

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IS THERE SUCH A THING AS TOO MUCH INSURANCE?

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ABOVE Pro Serve

>> Daniel Vicknair

www.cleaner.com Since 1985 June 2017 21

OUR MAIN GOAL IS TO PROVIDE SAFE, QUALITY SERVICE GO IN AND

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www.cleaner.com Since 1985 June 2017 27

DN 3" - 4" DN 6" - 16"