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Informatica MDM Multidomain Edition

(Version 1)

Unclaimed Life Insurance Data


Management Solution Guide
Informatica MDM Multidomain Edition Unclaimed Life Insurance Data Management Solution Guide

Version 1
May 2014

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Part Number: MDM-DUG-10000-0001


Table of Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Informatica Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Informatica My Support Portal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Informatica Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Informatica Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Informatica How-To Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Informatica Knowledge Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Informatica Support YouTube Channel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Informatica Marketplace. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Informatica Velocity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Informatica Global Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Chapter 1: Introduction to Unclaimed Life Insurance Data Management


Solution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Unclaimed Life Insurance Data Management Solution Overview. . . . . . . . . . . . . . . . . . . . . . . . 1
Users of Unclaimed Life Insurance Data Management Solution. . . . . . . . . . . . . . . . . . . . . . . . . 2
Architecture - Informatica Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Data Transfer Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Chapter 2: Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Configuration Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Solution Package Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Import Metadata Changelist into the Repository Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Add Custom Java Cleanse Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Add Custom MDM Hub User Exits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Import Application Components into Informatica Data Director. . . . . . . . . . . . . . . . . . . . . . . . . . 9
Import Data Integration Mappings into the Developer Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Perform Post-Import Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Deploy Composite Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Chapter 3: Solution Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11


Source Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
MDM Hub Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Base Objects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Lookup Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Landing Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Custom Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Staging Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Packages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Table of Contents i
Trust Value Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Data Cleansing and Standardization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
MDM Hub User Exits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Match and Merge of Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Hierarchy Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
External Match for TPA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Inbound Mappings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Map_DMF_DIM_Landing_Party_DM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Map_IDI_DIM_Landing_Party_DM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Map_Insurance_DIM_Landing_Agreement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Map_Insurance_DIM_Landing_Party_DM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Map_Insurance_DIM_Landing_Party_Role_Agreement. . . . . . . . . . . . . . . . . . . . . . . . . . 27
Map_Insurance_DIM_Landing_Postal_Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Map_PA_DIM_Landing_Agreement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Map_PA_DIM_Landing_Party_DM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Map_PA_DIM_Landing_Party_Role_Agreement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Map_PA_DIM_Landing_Postal_Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Map_TPA_Party_Party_DM_EMI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Outbound Mappings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Decedent Information Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Error and Validation Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Map_Party_DM_EMO_TPA_Party_Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Composite Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Informatica Data Director User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Hierarchy Configuration in Informatica Data Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Subject Area - Person. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Subject Area - Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Subject Area - Auto. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Subject Area - Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Subject Area - Property. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Custom Tasks and Workflows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Chapter 4: Data Load Workflows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41


Initial Load Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
SSA Death Master File Incremental Load Process - Add. . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
SSA Death Master File Incremental Load Process - Update. . . . . . . . . . . . . . . . . . . . . . . . . . 43
SSA Death Master File Incremental Load Process - Delete. . . . . . . . . . . . . . . . . . . . . . . . . . . 44
TPA/Policy Admin/Customer Master Incremental Load Process - Add. . . . . . . . . . . . . . . . . . . . 45
TPA/Policy Admin/Customer Master Incremental Load Process - Update. . . . . . . . . . . . . . . . . . 45

Chapter 5: Reference Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47


Additional Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

ii Table of Contents
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Table of Contents iii


Preface
The Unclaimed Life Insurance Data Management Solution Guide explains how insurance companies can get
information about deceased people and identify beneficiaries. An administrator can use the information in this
guide to configure the Unclaimed Life Insurance Data Management Solution. This guide assumes that you
are familiar with Informatica MDM Multidomain Edition.

Informatica Resources

Informatica My Support Portal


As an Informatica customer, you can access the Informatica My Support Portal at
http://mysupport.informatica.com.

The site contains product information, user group information, newsletters, access to the Informatica
customer support case management system (ATLAS), the Informatica How-To Library, the Informatica
Knowledge Base, Informatica Product Documentation, and access to the Informatica user community.

Informatica Documentation
The Informatica Documentation team takes every effort to create accurate, usable documentation. If you
have questions, comments, or ideas about this documentation, contact the Informatica Documentation team
through email at infa_documentation@informatica.com. We will use your feedback to improve our
documentation. Let us know if we can contact you regarding your comments.

The Documentation team updates documentation as needed. To get the latest documentation for your
product, navigate to Product Documentation from http://mysupport.informatica.com.

Informatica Web Site


You can access the Informatica corporate web site at http://www.informatica.com. The site contains
information about Informatica, its background, upcoming events, and sales offices. You will also find product
and partner information. The services area of the site includes important information about technical support,
training and education, and implementation services.

Informatica How-To Library


As an Informatica customer, you can access the Informatica How-To Library at
http://mysupport.informatica.com. The How-To Library is a collection of resources to help you learn more
about Informatica products and features. It includes articles and interactive demonstrations that provide

iv
solutions to common problems, compare features and behaviors, and guide you through performing specific
real-world tasks.

Informatica Knowledge Base


As an Informatica customer, you can access the Informatica Knowledge Base at
http://mysupport.informatica.com. Use the Knowledge Base to search for documented solutions to known
technical issues about Informatica products. You can also find answers to frequently asked questions,
technical white papers, and technical tips. If you have questions, comments, or ideas about the Knowledge
Base, contact the Informatica Knowledge Base team through email at KB_Feedback@informatica.com.

Informatica Support YouTube Channel


You can access the Informatica Support YouTube channel at http://www.youtube.com/user/INFASupport. The
Informatica Support YouTube channel includes videos about solutions that guide you through performing
specific tasks. If you have questions, comments, or ideas about the Informatica Support YouTube channel,
contact the Support YouTube team through email at supportvideos@informatica.com or send a tweet to
@INFASupport.

Informatica Marketplace
The Informatica Marketplace is a forum where developers and partners can share solutions that augment,
extend, or enhance data integration implementations. By leveraging any of the hundreds of solutions
available on the Marketplace, you can improve your productivity and speed up time to implementation on
your projects. You can access Informatica Marketplace at http://www.informaticamarketplace.com.

Informatica Velocity
You can access Informatica Velocity at http://mysupport.informatica.com. Developed from the real-world
experience of hundreds of data management projects, Informatica Velocity represents the collective
knowledge of our consultants who have worked with organizations from around the world to plan, develop,
deploy, and maintain successful data management solutions. If you have questions, comments, or ideas
about Informatica Velocity, contact Informatica Professional Services at ips@informatica.com.

Informatica Global Customer Support


You can contact a Customer Support Center by telephone or through the Online Support.

Online Support requires a user name and password. You can request a user name and password at
http://mysupport.informatica.com.

The telephone numbers for Informatica Global Customer Support are available from the Informatica web site
at http://www.informatica.com/us/services-and-training/support-services/global-support-centers/.

Preface v
CHAPTER 1

Introduction to Unclaimed Life


Insurance Data Management
Solution
This chapter includes the following topics:

Unclaimed Life Insurance Data Management Solution Overview, 1


Users of Unclaimed Life Insurance Data Management Solution, 2
Architecture - Informatica Components, 2
Data Transfer Process, 4

Unclaimed Life Insurance Data Management Solution


Overview
The Unclaimed Life Insurance Benefits Act of 2011 requires insurance companies to identify beneficiaries of
deceased people and to settle all insurance claims. The Unclaimed Life Insurance Data Management
Solution (the Solution) integrates Informatica services and Informatica MDM Multidomain Edition to ensure
compliance with the act.

Insurance companies can use the Solution to extract information about deceased people from source
systems, such as Social Security Administration (SSA) Death Master File (DMF), and load into the MDM Hub.
The Solution uses a Data Integration Service to extract this information. Batch jobs within the MDM Hub
match the incoming records with the records in the MDM Hub. The records that are not merged automatically
are sent to a data steward. After a data steward approves the merge, the MDM Hub publishes records of
deceased people through the outbound mappings and Java Message Service.

The Policy Administration system or any other target system can use the following methods to get records
with updated decedent information:

Near real-time data transfer


The target system subscribes to a queue to get notifications when Java Message Service publishes
records with updated decedent information to the queue.

Real-time data transfer


The target system uses composite services to look up records with updated decedent information.

1
Batch data transfer
The target system uses batch transfer to load the file with updated decedent information into their
database.

When target systems get records with updated decedent information, the insurance company must identify
the beneficiaries of the deceased people and settle all claims.

Users of Unclaimed Life Insurance Data


Management Solution
Users of Unclaimed Life Insurance Data Management Solution (the Solution) include insurance
organizations, governments, law enforcement agencies, and medical hospitals.

The following users can use the Soluiton to identify beneficiaries, verify death, and prevent identity fraud:

Insurance and pension fund organizations


Insurance and pension fund organizations can use the Death Master File to identify the beneficiaries of a
deceased person. After identifying the beneficiaries, the organizations can contact the beneficiaries and
settle the claims.

Law enforcement agencies


As part of investigations, law enforcement agencies and investigative firms can use the Death Master
File to verify the death of a person.

Governments
To identify deceased people and prevent identity fraud, state governments, local governments, and
security firms can compare the Death Master File with financial, credit, payment, and other applications.

Medical hospitals
Medical hospitals, researchers, and medical treatment programs can use the Death Master File to track
former patients and study subjects.

Architecture - Informatica Components


The Unclaimed Life Insurance Data Management Solution (the Solution) uses the Informatica services,
Informatica Developer, and Informatica MDM Multidomain Edition to transfer information about deceased
people from source systems to target systems.

The following image shows the Informatica components that the Solution uses:

2 Chapter 1: Introduction to Unclaimed Life Insurance Data Management Solution


The following text explains the Informatica components that the Solution uses:

Informatica Administrator
An administrator uses Informatica Administrator to create the Model Repository Service and Data
Integration Service. An administrator might also configure Informatica Developer to connect to the model
repository.

Informatica Developer
Informatica Developer (the Developer tool) connects to the model repository through the Model
Repository Service. An administrator of the MDM Hub uses the Developer tool to import inbound and
outbound mappings and change the mappings as required.

Application Services
The Informatica services access the domain configuration repository to maintain connections and
metadata for the domain.

Data Integration Service


The Data Integration Service establishes integration between the MDM Hub and different source
systems.

Model Repository Service


The Model Repository Service enables the Developer tool to connect to the model repository.

MDM Hub
The Data Integration Service establishes integration between the different source systems and the MDM
Hub.

Informatica Data Director


A data steward uses Informatica Data Director to approve or reject requests to merge records.

Informatica Address Doctor


The Solution uses Informatica Address Doctor to standardize addresses in the incoming records.

Architecture - Informatica Components 3


Informatica ActiveVOS
You can use Informatica ActiveVOS to build internal workflows in the MDM Hub. The Solution starts a
workflow when a data steward approves or rejects a merge request. You can use ActiveVOS to build this
workflow. However, it is not required to use ActiveVOS to configure the Solution.

Hub Server
The Hub Server is a J2EE application that you must deploy on an application server. The Hub Server
processes data within the Hub Store and integrates the MDM Hub with external applications. The Hub
Server is the run-time component that manages core and common services for the MDM Hub.

Hub Store
The Hub Store stores and consolidates business data for the MDM Hub. The Hub Store consists of the
MDM Hub Master Database and Operational Reference Store.

Data Transfer Process


The Unclaimed Life Insurance Data Management Solution (the Solution) reads decedent information from
various source systems and sends the updated decedent information to the downstream systems.

The following image shows the data flow from source systems to target systems:

The Data Integration Service establishes integration between the different source systems and the MDM Hub.
The following is the high-level process about how the Solution transfers data from source systems to target
systems:

1. When you run the required inbound dataflow script, the inbound mappings extract information about
deceased people from source systems, such as the SSA DMF, and loads it into the MDM Hub.
2. Stage jobs within MDM Hub use cleanse functions and Informatica Address Doctor to clean and
standardize incoming records.

4 Chapter 1: Introduction to Unclaimed Life Insurance Data Management Solution


3. Match and merge jobs use multiple match rules to match incoming records with the records in the MDM
Hub.
4. If the MDM Hub cannot automatically merge records, it creates tasks for a data steward.
5. A data steward approves or rejects merge records through Informatica Data Director.
6. When you run the required outbound dataflow script, the outbound mappings write merged records to a
file and publish an error report and a validation report.
7. Java Message Service publishes automatically merged records to a queue.
8. The target systems can access records with updated decedent information.

Data Transfer Process 5


CHAPTER 2

Configuration
This chapter includes the following topics:

Configuration Overview, 6
Prerequisites, 7
Solution Package Components, 7
Import Metadata Changelist into the Repository Manager, 8
Add Custom Java Cleanse Library, 8
Add Custom MDM Hub User Exits, 9
Import Application Components into Informatica Data Director, 9
Import Data Integration Mappings into the Developer Tool, 9
Perform Post-Import Tasks, 10
Deploy Composite Services, 10

Configuration Overview
To configure Unclaimed Life Insurance Data Management Solution, perform the following tasks:

1. Import metadata changelist or promote metadata changelist.


2. Add custom Java cleanse library.
3. Add custom MDM Hub user exits.
4. Import application components into Informatica Data Director.
5. Import data integration mappings into the Developer tool.
6. Configure inbound and outbound mappings.
7. Test inbound and outbound mappings.
8. Configure inbound and outbound dataflow scripts.
9. Deploy composite services.

6
Prerequisites
Before you configure Unclaimed Life Insurance Data Management Solution, perform the following tasks:

1. Install and configure Informatica 9.5.0. Create a Data Integration Service and a Model Repository
Service. Configure the Developer tool to connect to the Model Repository.
2. Install Informatica MDM Multidomain Edition 9.7.0.
3. If you have not created an Operational Reference Store (ORS), create an ORS after you install the
database. After you create the ORS, import the seed into the ORS. The seed contains the initial
metadata, such as REPOS tables, and other objects that the MDM Hub requires in the Hub Store.
4. Install Informatica MDM Multidomain Edition Resource Kit 9.7.0.
5. Configure the MDM Hub to use Address Doctor Cleanse Engine.
6. Optionally, configure the MDM Hub to use Informatica ActiveVOS workflow.

Solution Package Components


The Unclaimed Life Insurance Data Management Solution Accelerator (the Solution) is available as a ZIP file
on Informatica Marketplace.

Download the Solution from the following URL and extract the files:
https://community.informatica.com/solutions/informatica_unclaimed_life_insurance_data_mgmt

After you extract the files, the top level folder is MDM Solution that contains the following folders:

Custom
The following folders are available inside the Custom folder:
Cleanse Function
Contains the CLEANSE.jar file that you must add to cleanse and standardize data coming from
different source systems.

Hub User Exit


Contains the DIM971.jar file Siperian version and DIMVOS.jar file ActiveVOS version. You must
add one of these files to the MDM Hub. Use the ActiveVOS version if you have integrated
ActiveVOS with Informatica MDM Multidomain Edition. The jar file contains user exits that validate
incoming records from different source systems.

Web_App
Contains the DIMService.zip file that includes the searchParty and getParty composite services.
Use these services from a target system to search for postal addresses and insurance policies of
parties stored in the MDM Hub.

IDD
Contains the InfaDIMasterHub.zip that you must import through Informatica Data Director. The ZIP file
contains the components to set up the application for a data steward.

Met Export
Contains the DIM_MET_EXPORT_06032014_HF1.change.xml file that you must import to get MDM Hub
metadata. The MDM Hub metadata includes components, such as landing tables, user exits, lookup
tables, staging tables, base objects, and match/merge rules.

Prerequisites 7
Integration
The Mercury DI folder is available inside the Integration folder. The Mercury DI folder contains the
DIM_HF1_03032014.xml file that you must import through the Developer tool to configure the inbound and
outbound data integration mappings. The following folders are available inside the Mercury DI folder:
Sample Files
Contains sample error files, source files, outbound files, and validation files.

Scripts
Contains scripts for the inbound and outbound data flows. You can change these scripts as
required.

Import Metadata Changelist into the Repository


Manager
You must apply the MDM Hub metadata changelist for Unclaimed Life Insurance Data Management Solution
in your target environment. The MDM Hub metadata includes components, such as landing tables, user exits,
lookup tables, staging tables, base objects, and match/merge rules. Metadata import works for all type of
databases that the MDM Hub supports.

1. In the Hub Console, click Repository Manager.


2. Click the Import tab or the Promote tab.
3. Click the button next to the Source field.
The Open Repository dialog box appears.
4. Click File Repository.
5. Browse to find the DIM_MET_EXPORT_06032014_HF1.change.xml metadata file available inside the
<InstallDirectory>\MDM Solution\Met Export folder.
6. Select all the schema components or changed schema components and apply the changes.

Add Custom Java Cleanse Library


Multiple custom cleanse functions are available with Unclaimed Life Insurance Data Management Solution.
These functions cleanse and standardize the data coming from different source systems.

1. In the Hub Console, under Model, click Cleanse Functions.


2. Click Cleanse Functions > Add Java Library.
3. Browse to find the Cleanse.jar file available inside the <InstallDirectory>\MDM Solution\Custom
\Cleanse Function folder.
4. Enter a name and description for the library.

8 Chapter 2: Configuration
Add Custom MDM Hub User Exits
The user exits available with Unclaimed Life Insurance Data Management Solution validate incoming records
for add, update, and delete requests.

1. In the Hub Console, under Utilities, click User Object Registry and click Add.
2. Enter a description for the user exit.
3. Browse to find the DIM971.jar file available inside the <InstallDirectory>\MDM Solution\Custom\Hub
User Exit\Siperian folder or the DIMVOS.jar file available inside the <InstallDirectory>\MDM
Solution\Custom\Hub User Exit\ActiveVOS folder. Use DIMVOS.jar if you have integrated ActiveVOS
with Informatica MDM Multidomain Edition.
4. Restart the application server.

Import Application Components into Informatica Data


Director
When you load decedent information from different source systems into the MDM Hub, the match and merge
job creates tasks for a data steward. A data steward uses Informatica Data Director to approve or reject
these tasks. To set up the application for a data steward, import the application components into the
Informatica Data Director.

1. Start Informatica Data Director Configuration Manager. Use the following URL:
https://hostname:port/bdd/config
2. Click Import Complete IDD Application (ZIP) and browse to find the InfaDIMasterHub.zip file
available inside the <InstallDirectory>\MDM Solution\IDD folder.
3. Under Bind Logical ORS, select the ORS from the list. You must select the ORS that you created when
you installed MDM Multidomain Edition.
4. Click Save.
5. See the validation results and resolve any errors.

Import Data Integration Mappings into the Developer


Tool
The inbound mappings populate data into the landing tables from files coming from different source systems.
The outbound mappings publish records with updated decedent information, and create an error report and a
validation report.

1. In the Informatica Developer, click File > Import.


2. Under Informatica, select Import Object Metadata File, and click Next.
3. Browse to find the DIM_HF1_03032014.xml file available inside the <InstallDirectory>\MDM Solution
\Integration\Mercury DI folder, and click Next.

Add Custom MDM Hub User Exits 9


4. Select the components from the source and select the target project where you want to import the
objects.
5. Click Next and Finish.

Perform Post-Import Tasks


After you import mappings, change inbound and outbound mappings, and change the inbound and outbound
dataflow scripts as required.

1. In the Developer tool, open the inbound data integration mapping objects and specify the path of the
source files.
2. Open the outbound data integration mapping objects and specify the path where you want the mappings
to create the output files.
3. Specify the appropriate database connection properties for the source and target database objects.
4. Save the changes.
5. Test and run the individual mappings and resolve any errors.
6. Use the Developer tool to deploy the DIM_App application to the Data Integration Service. The application
is available in the DIM_HF1_03032014.xml file.
7. Change the scripts for inbound and outbound data workflows as required.

Deploy Composite Services


Target systems can use searchParty and getParty composite services to look up parties, postal addresses,
and insurance policies that are stored in the MDM Hub.

1. In the DIMService.zip file available inside the <InstallDirectory>\MDM Solution\Custom\Web_App


folder, change the files inside the Config folder as required.
2. Run the Build.xml file from the command line.
The command generates a WAR file based on the changes you made to the configuration files.
3. Deploy the WAR file on the application server.
4. After you deploy the WAR file on the application server, use the following URL to get the WSDL:
http://{hostname}:{port}/DIMCompositeService/MDMDIMService?wsdl

10 Chapter 2: Configuration
CHAPTER 3

Solution Components
This chapter includes the following topics:

Source Systems, 11
MDM Hub Components, 12
Hierarchy Management, 21
External Match for TPA, 22
Inbound Mappings, 22
Outbound Mappings, 34
Composite Services, 35
Informatica Data Director User Interface, 36
Hierarchy Configuration in Informatica Data Director , 36
Custom Tasks and Workflows, 40

Source Systems
Source systems are systems that send decedent information to the MDM Hub.

Unclaimed Life Insurance Data Management Solution (the Solution) integrates with the following source
systems:

Customer Master System


A system that contains customer master data.

Internal Decedent Information System


An internal system that sends decedent information.

Lookup System
System that stores standard lookup values, such as gender, prefix, and title.

Policy Admin System


a system that contains information about insurance policy holders.

SSA System
Social Security Administrator system that sends the Death Master File.

Social Security Administration is a standard system that stores decedent information of people with Social
Security numbers. The other systems are representation of systems that send decedent information to the
MDM Hub. You can integrate other systems that contain decedent information with the Solution.

11
MDM Hub Components
MDM Hub components process incoming records from different source systems and send records with
updated decedent information to the downstream systems.

The following MDM Hub components are included with this solution:

Base objects
Lookup tables
Landing tables
Custom tables
Staging tables
Packages and queries
Trust settings
Data cleansing and standardization
User exits
Match and merge of data

Base Objects
The match and merge job in the MDM Hub updates the relevant base objects to store consolidated data.

The following base objects are available for Unclaimed Life Insurance Data Management Solution:

C_BO_AGRMNT
Stores details about insurance agreements.

C_BO_PRTY_DM
Stores party personal information, such as first name, last name, prefix, death date, and gender.

C_BO_PSTL_ADDR
Stores postal addresses.

C_BR_PRTY_PSTL_ADDR
Stores information about the relationship between party and postal address. In addition, it stores
information about the type of postal address and the usage type of postal address.

C_BR_PRTY_RLE_AGRMNT
Stores information about the relationship between party and agreement. In addition, it stores information
about the role and sub role of a person in an insurance agreement.

Lookup Tables
The MDM Hub processes need party information, such as gender, prefix name, country, and state, to process
data. The lookup base tables store this information.

The following lookup base tables are available for Unclaimed Life Insurance Data Management Solution:

C_BT_AGRMT_TYP
Stores information about the type of insurance agreement.

12 Chapter 3: Solution Components


C_BT_CNTRY
Stores information about the country.

C_BT_FLG
Stores information about the flag.

C_BT_GNDR
Stores information about the gender.

C_BT_PRFX_NM
Stores information about the prefix name.

C_BT_PRTY_RLE_AGRMNT
Stores information about the role of a person in an insurance agreement.

C_BT_PRTY_SUB_RLE_AGRMNT
Stores information about the sub role of a person in an insurance agreement.

C_BT_PRTY_TYP
Stores information about the type of party.

C_BT_PSTL_ADDR_TYP
Stores information about the type of the postal address.

C_BT_PSTL_ADDR_USG_TYP
Stores information about the usage type of the postal address.

C_BT_PSTL_ADDR_VLDTN_STS
Stores information about the validation status of the postal address.

C_BT_SFX_NM
Stores information about the suffix name.

C_BT_STATE
Stores information about the state.

Landing Tables
Landing tables derive their structure from the base objects. A single landing table stores data from all source
systems for a particular entity. Each landing table has a column Source System that distinguishes between
data from different source systems.

The following landing tables are available for this solution:

C_L_AGRMNT
Landing table to stores details about insurance agreements from all source systems.

C_L_LKP_ADDR_USG_TYP
Stores information about usage type of the postal address sent from the Lookup source system.

C_L_LKP_ADDR_VLDTN_STS
Stores information about the validation status of the postal address sent from the Lookup source system.

C_L_LKP_AGRMNT_TYP
Stores information about the type of insurance agreement, such as auto, life, or property, sent from the
Lookup source system.

MDM Hub Components 13


C_L_LKP_CNTRY
Stores information about the country sent from the Lookup source system.

C_L_LKP_FLG
Stores information about the flag sent from the Lookup source system.

C_L_LKP_GNDR
Stores information about the gender sent from the Lookup source system.

C_L_LKP_PRFX_NM
Stores information about the prefix name sent from the Lookup source system.

C_L_LKP_PRTY_RLE_AGRMNT
Stores information about the role of a person in an insurance agreement sent from the Lookup source
system.

C_L_LKP_PRTY_SBRL_AGRMNT
Stores information about the sub role of a person in an insurance agreement sent from the Lookup
source system.

C_L_LKP_PRTY_TYP
Stores information about the party type sent from the Lookup source system.

C_L_LKP_PSTL_ADDR_TYP
Stores information about the address type sent from the Lookup source system.

C_L_LKP_SFX_NM
Stores information about the suffix name sent from the Lookup source system.

C_L_LKP_STATE
Stores information about the state.

C_L_PRTY_DM
Landing table to store party information from all source systems.

C_L_PRTY_PSTL_ADDR
Landing table to store the relationship between party and postal address.

C_L_PRTY_RLE_AGRMNT
Landing table to store the relationship between party and agreement. This table also stores the role and
sub role of a party.

C_L_PSTL_ADDR
Landing table to store postal address from all source systems.

Custom Tables
Custom tables store information about error records, new records, and custom tasks that the MDM Hub
processes create for a data steward.

The following custom tables are available for Unclaimed Life Insurance Data Management Solution:

C_L_CUSTOM_TASK
Stores information about the custom tasks that the MDM Hub processes create for a data steward.

14 Chapter 3: Solution Components


C_L_ERR
Stores all records that had errors.

C_L_NEW_RCDS
Stores all records that do not exist in the MDM Hub.

C_L_LST_PBLSHD
Stores information about the batch process names and the date on which the processes published the
file with updated decedent information.

Staging Tables
Staging tables stage data before the MDM Hub processes process the staged data and update the base
object records.

The following staging tables are available for Unclaimed Life Insurance Data Management Solution:

C_S_CM_AGRMNT
Stores the details of insurance agreements sent from the Custom Master source system.

C_S_CM_PRTY_DM
Stores personal information, such as first name, last name, prefix, death date, and gender, sent from the
Custom Master source system.

C_S_CM_PRTY_PSTL_ADDR
Stores information about the type of postal address and the usage type of postal address sent from the
Customer Master source system. In addition, it stores information about the relationship between party
and postal address.

C_S_CM_PRTY_RLE_AGRMNT
Stores information about the role and sub role of a person in an insurance agreement sent from the
Customer Master source system. In addition, it stores information about the relationship between party
and agreement.

C_S_CM_PSTL_ADDR
Stores the postal addresses sent from the Customer Master source system.

C_S_IDI_PRTY_DM
Stores personal information, such as first name, last name, prefix, death date, and gender, sent from the
Internal Decedent Information source system.

C_S_IDI_PRTY_PSTL_ADDR
Stores information about the type of postal address and the usage type of postal address sent from the
Internal Decedent Information source system. In addition, it stores information about the relationship
between party and postal address.

C_S_IDI_PSTL_ADDR
Stores the postal addresses sent from the Internal Decedent Information source system.

C_S_LKP_ADDR_USG_TYP
Stores information about the usage type of postal addresses sent from the Lookup source system.

C_S_LKP_ADDR_VLDTN_STS
Stores information about the validation status of postal addresses sent from the Lookup source system.

MDM Hub Components 15


C_S_LKP_AGRMNT_TYP
Stores information about the type of insurance agreement sent from the Lookup source system.

C_S_LKP_CNTRY
Stores country code and country description sent from the Lookup source system.

C_S_LKP_FLG
Stores information about the flag sent from the Lookup source system.

C_S_LKP_GNDR
Stores information about the gender sent from the Lookup source system.

C_S_LKP_PRFX_NM
Stores information about the prefix name sent from the Lookup source system.

C_S_LKP_PRTY_RLE_AGRMNT
Stores information about the role of a person in an insurance agreement sent from the Lookup source
system.

C_S_LKP_PRTY_SBRL_AGRMNT
Stores information about the sub role of a person in an insurance agreement sent from the Lookup
source system.

C_S_LKP_PRTY_TYP
Stores information about the party type sent from the Lookup source system.

C_S_LKP_PSTL_ADDR_TYP
Stores information about the type of postal address sent from the Lookup source system.

C_S_LKP_SFX_NM
Stores information about the suffix name sent from the Lookup source system.

C_S_LKP_STATE
Stores information about the state sent from the Lookup source system.

C_S_PA_AGRMNT
Stores the details of insurance agreements sent from the Policy Admin source system.

C_S_PA_PRTY_DM
Stores personal information, such as first name, last name, prefix, death date, and gender, sent from the
Policy Admin source system.

C_S_PA_PRTY_PSTL_ADDR
Stores information about the type of postal address and the usage type of postal address sent from the
Policy Admin source system. In addition, it stores information about the relationship between party and
postal address.

C_S_PA_PRTY_RLE_AGRMNT
Stores information about the role of a person in an insurance agreement sent from the Policy Admin
source system. In addition, it stores information about the relationship between party and agreement.

C_S_PA_PSTL_ADDR
Stores the postal addresses sent from the Policy Admin source system.

16 Chapter 3: Solution Components


C_S_SSA_PRTY_DM
Stores personal information, such as first name, last name, prefix, death date, and gender, sent from the
Social Security Administration source system.

Packages
To complete the processing of data, MDM Hub processes need data from different tables. Packages contain
the relevant queries that get the required data for processing.

The MDM Hub processes use the following packages to get data:

Data integration packages


Hierarchy management packages
Informatica Data Director packages
MQ packages
Services packages

Trust Value Settings


Different trust settings are assigned to the death information attributes.

Trust for Death Date, Death Indicator, and External Match Indicator
The following table shows the trust setting for death date, death indicator, and external match indicator
attributes:

Source System Maximum Minimum

Customer Master 60 60

Interna Decedent Information 90 90

Policy Admin 60 60

SSA 90 90

SYS0 100 100

The Decay, Duration, and Graph values for the preceding trusts are 12, Month, and Linear.

Trust for Death Source Flag


The following table shows the trust setting for the death source flag:

Source System Maximum Minimum

Customer Master 90 90

Interna Decedent Information 60 60

Policy Admin 90 90

MDM Hub Components 17


Source System Maximum Minimum

SSA 60 60

SYS0 100 100

The Decay, Duration, and Graph values for the preceding trusts are 12, Month, and Linear.

Data Cleansing and Standardization


Multiple cleanse functions are available with Unclaimed Life Insurance Data Management Solution to cleanse
and standardize incoming data.

The custom cleanse functions perform the following tasks:

Extract particular fields values from concatenated values.


Map source values to standard list of values.
Populate conditional fields with constant values.
Remove noise characters.
The following table lists the custom cleanse functions that cleanse and standardize data incoming data:

Custom Cleanse Function Function Type Description

Multi Compress Whitespace5 Graph Uses the standard Compress


Whitespace function five
times to remove whitespaces
from five input strings at the
same time. The standard
Compress Whitespace
function removes
whitespaces for one input
string.

Multi Compress Graph Uses the Multi Compress


Whitespace15 Whitespace5 function three
times to remove whitespaces
from 15 input strings at the
same time.

AddressStandardization5 Graph Uses Address Doctor to


standardize the address
fields.

PersonFullName Graph Generates the full name of a


person by concatenating the
first name, middle name, and
last name if the full name in
the incoming record is null.

SSN Validation Graph Validates the format of the


Social Security Number
(SSN) and standardizes the
valid SSN into one single
standard format.

18 Chapter 3: Solution Components


Custom Cleanse Function Function Type Description

CL - Gender Cleanse List Standardizes the gender of


the person. For example, if
the gender in the incoming
record is MALE or male, this
function populates the gender
in the output record as M.

CL - Prefix Cleanse List Standardizes the prefix in the


name. For example, if the
prefix in the incoming record
is MR or mr, this function
populates the prefix in the
output record as Mr.

CL - Suffix Cleanse List Standardizes the suffix in the


name. For example, if the
suffix in the incoming record
is JUNIOR, this function
populates the suffix in the
output record as Jr.

CL - Title Cleanse List Standardizes the title in the


name. For example, if the title
in the incoming record is
PROF or DR, this function
populates the title in the
output record as Prof or Dr.

StandardizeDeathDate Java Function Validates the date of death


and standardizes the valid
date of death to a standard
format.

you can create the following types of custom cleanse functions:

Graph
In the MDM Hub, you can use the Cleanse Function tool to graphically configure a function. Graph
functions have multiple input values and output values.

Cleanse List
A cleanse list is a logical grouping of string functions that the MDM Hub processes run at runtime in a
predefined order. Use cleanse lists to standardize specified string values and to remove extraneous
characters from input strings.

Note: You can view all the cleanse functions in the MDM Hub under Cleanse Functions.

MDM Hub User Exits


The Post Land, Post Load, and Post Match user exits in MDM Hub validate incoming data from different
source systems.

The following Java class implements the MDM Hub user exits:

MDM Hub Components 19


com.infa.solutions.dim.userexit.PostLandingUserExit
This class implements MDM Hub PostLandingUserExit and overrides the processUserExit method to
perform the following validations:
SSA Records Validation
The user exits validate records from SSA Death Master File against the following scenarios:

Records with Change flag as A that create new records must not exist in the MDM Hub. The post
land user exit identifies all such records before staging them and writes these records in the
custom error table C_L_ERR with the published flag as N.
Records with Change flag as D that delete decedent information must exist in the MDM Hub. The
post land user exit identifies the records with change flag as D and validates them as follows:
1. If a record does not exist in the MDM Hub, the user exit inserts the record into the error
table and the is_rjctd flag is set to Y that prevents it from staging.
2. If a record exists and is merged with other records in the MDM Hub, the user exit loads the
record as pending in the MDM Hub and stores it in the C_L_CUSTOM_TASK custom task table.
Records with Change flag as U that update decedent information must exist in the MDM Hub.
The post land user exit identifies the records with change flag as U. If such records do not exist in
the MDM Hub, the user exit stores the records in error table with the published flag as N.

Internal Decedent Source Records Validation


The user exits validate records from the Internal Decedent Information (IDI) system with the
decedent flag set to N against the records in the MDM Hub. If a record merged with other records,
the user exit loads the record with pending state and inserts it into the C_L_CUSTOM_TASK custom
task table.

com.infa.solutions.dim.userexit.PostLoadImplementation
If a record comes from a source system other than SSA, the post load user exit inserts the record into
the C_L_NEW_RCDS custom table, which tracks the new records in the current load process. If a record is
an update request and exists in the C_L_CUSTOM_TASK table (as inserted into the current batch group),
the user exit creates a DecedentRollBack task.

com.infa.solutions.dim.userexit.PostMatchImplementation
If a match is run on the MRS_Party ruleset, the post match user exit identifies all the records present in
the C_L_NEW_RCDS table as part of the current batch process and performs the following actions:

If a record comes from a source system other than SSA and IDI without death information and
matches with a record in the base object, an error is reported with a message Add request for an
already deceased Party.
If a record is from the IDI source system and does not match with the records in the base object, an
error is reported with a message Deceased record does not have the party record.

Match and Merge of Data


Match rulesets are available to match party data and address data and merge records.

The following match rulesets are available to match party data:

MRS_PARTY_EXTERNAL
MRS_Party (Default)
MRS_Party_IDD

20 Chapter 3: Solution Components


The search level of all the rules inside the preceding rulesets is Typical and the rules use fuzzy matching to
match party names.

The following match rulesets are available to match address data:

MRS_Account_IDD
MRS_Address (Default)
The MRS_Party_Address (Default) ruleset performs an exact match of party and address data.

Hierarchy Management
A person can have life insurance, auto insurance, or property insurance. A person can also have multiple
postal addresses. For example, a person might have taken life insurance when residing at Address A and
auto insurance when residing at Address B. The relationship between person, insurance policies, and
addresses is available as a hierarchy in Informatica Data Director. The name of the hierarchy that represents
this relationship between different entities is Agreement Hierarchy. A data steward can manage this hierarchy
in Informatica Data Director based on the custom tasks that the MDM processes create.

The following table lists the entity types for this solution:

Entity Object Entity Type Code Entity Type Display Name Description

Party DM Person Person Represents an


individual

Agreement - Auto - Auto Represents life


- Life - Life insurance, property
- Property - Property insurance, and auto
insurance agreements

Postal Address Addr Address Represents the postal


address of the party

The following table explains the different relationship types:

Relationship Relationship Display Name Entity Type 1 EntityType 2 Direction


Object Type Code

Party Postal Person Address Person Address Person Address Entity 1 to


Address Entity 2

Party Role in Auto Policy to Auto Policy to Auto Person Entity 1 to


Agreement Person Person Entity 2

Party Role in Life Policy to Life Policy to Life Person Entity 1 to


Agreement Person Person Entity 2

Party Role in Property Policy Property Policy Property Person Entity 1 to


Agreement to Person to Person Entity 2

Hierarchy Management 21
External Match for TPA
MDM Hub External Match utility matches the records from the Third Party Administrator (TPA) system against
the records from SSA DMF and Internal Decedent Information system.

The utility performs the following tasks to match data:

1. Uses inbound mappings to populate the EMI table with the required data.
2. Runs the Match on the MRS_PARTY_EXTERNAL ruleset.
3. Uses outbound mappings to extract the matched records from the EMO table and then publishes a CSV
file.

Inbound Mappings
Inbound mappings populate data into the landing tables from files coming from the different source systems.

Map_DMF_DIM_Landing_Party_DM
This mapping populates the MDM Party landing table with data from the standard fixed length SSA DMF file
provided by the Government.

Source Object Fixed length file

Target Object C_L_PRTY_DIM

Data Filters N/A

Operation Insert

The following table describes the mapping:

Source Column Name Expression/Lookup Target Column Name

SOCIAL SECURITY NUMBER N/A GOVT_ID

LAST NAME RTRIM(LastName) LST_NM

NAME SUFFIX RTRIM(NameSuffix) SFX_NM

FIRST NAME RTRIM(FirstName) FRST_NM

MIDDLE NAME RTRIM(MiddleName) MDL_NM

VERIFIED OR PROOF CODE N/A VRFCTN_CD

DATE OF DEATH (MM,DD,CC,YY) N/A DTH_DT

DATE OF BIRTH (MM,DD,CC,YY) N/A BIRTH_DT

22 Chapter 3: Solution Components


Source Column Name Expression/Lookup Target Column Name

SYSTIMESTAMP() LAST_UPDATE_DATE

SOCIAL SECURITY NUMBER SRC_PRTY_ID

N/A PRFX_NM

LTRIM(RTRIM(CONCAT(CONCAT( FULL_NM
CONCAT(CONCAT(CONCAT(CON
CAT(RTRIM(FirstName),'
'),RTRIM(MiddleName)),'
'),RTRIM(LastName)),'
'),RTRIM(NameSuffix))))

N/A PRTY_TYP

N/A GNDR_CD

IIF(Flag='D','N','Y') DTH_IND

'SSA' SRC_SYS

IIF(IS_SPACES(Flag),'A',Flag) CHNG_FLG

N/A HUB_STATE_IND

N/A IS_RJCTD

Map_IDI_DIM_Landing_Party_DM
This mapping populates the MDM Party, Postal Address, and Party Postal Address landing tables with data
from the internal decedent information file that comes from Internal Decedent Information (IDI) source
system.

Source Object CSV File 'IDI'

Target Object C_L_PRTY_DIM, C_L_PSTL_ADDR,


C_L_PRTY_PSTL_ADDR

Data Filters N/A

Operation Insert

The following table describes the mapping:

Source Column Expression/Lookup Target Table Name Target Column Name


Name

PARTY_ID N/A C_L_PRTY_DIM PRTY_ID

FIRST_NM N/A C_L_PRTY_DIM FRST_NM

Inbound Mappings 23
Source Column Expression/Lookup Target Table Name Target Column Name
Name

MIDDLE_NM N/A C_L_PRTY_DIM MDL_NM

LAST_NM N/A C_L_PRTY_DIM LST_NM

FULL_NM N/A C_L_PRTY_DIM FULL_NM

PARTY_TP N/A C_L_PRTY_DIM PRTY_TP

BIRTH_DT N/A C_L_PRTY_DIM BIRTH_DT

GENDER_CD N/A C_L_PRTY_DIM GNDR_CD

DEATH_IND N/A C_L_PRTY_DIM DTH_IND

DEATH_DT N/A C_L_PRTY_DIM DTH_DT

FED_GOV_ID N/A C_L_PRTY_DIM FED_GOV_ID

SUFFIX_NM N/A C_L_PRTY_DIM SFX_NM

PREFIX_NM N/A C_L_PSTL_ADDR PRFX_NM

ADDRESS_ID N/A C_L_PSTL_ADDR ADDR_ID

ADDR_LINE_1 N/A C_L_PSTL_ADDR ADDR_LINE_1

ADDR_LINE_2 N/A C_L_PSTL_ADDR ADDR_LINE_2

ADDR_LINE_3 N/A C_L_PSTL_ADDR ADDR_LINE_3

ADDR_LINE_4 N/A C_L_PRTY_PSTL_ADDR ADDR_LINE_4

ADDRESS_TYPE N/A C_L_PSTL_ADDR ADDR_TYP

COUNTY N/A C_L_PSTL_ADDR COUNTY

CITY N/A C_L_PSTL_ADDR CITY

STATE N/A C_L_PSTL_ADDR STATE

COUNTRY_CD N/A C_L_PSTL_ADDR CNTRY_CD

POSTAL_CD N/A C_L_PSTL_ADDR PSTL_CD

POSTAL_EXT_CD N?A C_L_PRTY_PSTL_ADDR PSTL_EXT_CD

PARTY_ID C_L_PRTY_PSTL_ADDR PRTY_ID

ADDRESS_ID C_L_PRTY_PSTL_ADDR ADDR_ID

'IDI' String Constant C_L_PRTY_PSTL_ADDR SRC_SYS

SYSTIMESTAMP() C_L_PSTL_ADDR LAST_UPDATE_DATE

24 Chapter 3: Solution Components


Source Column Expression/Lookup Target Table Name Target Column Name
Name

'IDI' String Constant C_L_PSTL_ADDR SRC_SYS

SYSTIMESTAMP() C_L_PRTY_DIM LAST_UPDATE_DATE

'IDI' String Constant C_L_PRTY_DIM SRC_SYS

SYSTIMESTAMP() LAST_UPDATE_DATE

Map_Insurance_DIM_Landing_Agreement
This mapping populates the Agreement landing table with Agreement data that comes from the insurance
solution source system.

Source Object Oracle Database Object C_B_AGRMNT

Target Object C_L_AGRMNT

Data Filters HUB_STATE_IND=1

Operation Insert

The following table describes the mapping:

Source Column Expression/Lookup Target Table Name Target Column Name


Name

ROWID_OBJECT LTRIM(RTRIM(ROWID C_L_AGRMNT SRC_AGRMNT_ID


_OBJECT))

AGRMNT_NUM N/A C_L_AGRMNT AGRMNT_NUM

AGRMNT_CLASS_CD N/A C_L_AGRMNT AGRMNT_CLASS_CD

AGRMNT_TP N/A C_L_AGRMNT AGRMNT_TYP

AGREEMENT_NAME N/A C_L_AGRMNT AGRMNT_NM

'CM' String Constant C_L_AGRMNT SRC_SYS

SYSTIMESTAMP() C_L_AGRMNT LAST_UPDATE_DATE

Inbound Mappings 25
Map_Insurance_DIM_Landing_Party_DM
This mapping populates the MDM Party landing table with Party data from the insurance solution source
system.

Source Object Oracle Database Object C_B_PARTY

Target Object C_L_PRTY_DIM

Data Filters PARTY_TP='Person' and HUB_STATE_IND=1

Operation Insert

The following table describes the mapping:

Source Column Expression/Lookup Target Table Name Target Column Name


Name

ROWID_OBJECT LTRIM(RTRIM(ROWID C_L_PRTY_DIM SRC_PRTY_ID


_OBJECT))

FIRST_NM N/A C_L_PRTY_DIM FRST_NM

MIDDLE_NM N/A C_L_PRTY_DIM MDL_NM

LAST_NM N/A C_L_PRTY_DIM LST_NM

FULL_NM N/A C_L_PRTY_DIM FULL_NM

BIRTH_DT N/A C_L_PRTY_DIM BIRTH_DT

GENDER_CD N/A C_L_PRTY_DIM GNDR_CD

DEATH_IND N/A C_L_PRTY_DIM DTH_IND

DEATH_DT N/A C_L_PRTY_DIM DTH_DT

FED_GOV_ID N/A C_L_PRTY_DIM FED_GOV_ID

SUFFIX_NM N/A C_L_PRTY_DIM SFX_NM

PREFIX_NM N/A C_L_PRTY_DIM PRFX_NM

LAST_UPDATE_DATE N/A C_L_PRTY_DIM LAST_UPDATE_DATE

'CM' String Constant C_L_PRTY_DIM SRC_SYS

26 Chapter 3: Solution Components


Map_Insurance_DIM_Landing_Party_Role_Agreement
This mapping populates the MDM Party Role In Agreement landing table with Party Role In Agreement data
from the insurance solution source system.

Source Object Oracle Database Object C_B_PARTY_AGRMNT

Target Object C_L_PRTY_RLE_AGRMNT

Data Filters ROLE_TP='Policy Holder' or ROLE_TP='Beneficiary' or


ROLE_TP='Insured' or ROLE_TP='Insurer' and
HUB_STATE_IND=1

Operation Insert

The following table describes the mapping:

Source Column Expression/Lookup Target Table Name Target Column Name


Name

ROWID_OBJECT LTRIM(RTRIM(ROWID C_L_PRTY_RLE_AGRMNT SRC_PRTY_AGRMNT


_OBJECT)) _ID

HIERARCHY_CODE N/A C_L_PRTY_RLE_AGRMNT HIERARCHY_CD

REL_TYPE_CODE N/A C_L_PRTY_RLE_AGRMNT REL_TYPE_CD

AGRMNT_FK N/A C_L_PRTY_RLE_AGRMNT AGRMNT_ID

PARTY_FK N/A C_L_PRTY_RLE_AGRMNT PRTY_ID

ROLE_TP N/A C_L_PRTY_RLE_AGRMNT RLE_TYP

SUB_ROLE_TP N/A C_L_PRTY_RLE_AGRMNT SB_RLE_TYP

SYSDATE C_L_PRTY_RLE_AGRMNT LAST_UPDATE_DATE

'CM' String Constant C_L_PRTY_RLE_AGRMNT SRC_SYS

Map_Insurance_DIM_Landing_Postal_Address
This mapping populates the MDM Postal Address and Party Postal Address landing tables with Postal
Address and Party Postal Address data from the insurance solution source system.

Source Object Oracle Database Object C_B_ADDR,


C_B_PARTY_ADDR

Target Object C_L_PSTL_ADDR, C_L_PRTY_PSTL_ADDR

Data Filters N/A

Operation Insert

Inbound Mappings 27
The following table describes the mapping:

Source Table Source Column Name Expression/ Target Table Name Target Column
Name Lookup Name

C_B_PARTY_A ROWID_OBJECT LTRIM(RTRIM( C_L_PRTY_PSTL_AD SRC_PRTY_PS


DDR ROWID_OBJEC DR TL_ADDR_ID
T))

C_B_PARTY_A PARTY_FK N/A C_L_PRTY_PSTL_AD PRTY_ID


DDR DR

C_B_PARTY_A ADDR_FK N/A C_L_PRTY_PSTL_AD ADDR_ID


DDR DR

C_B_PARTY_A HIERARCHY_CODE N/A C_L_PRTY_PSTL_AD HIERARCHY_C


DDR DR D

C_B_PARTY_A REL_TYPE_CODE N/A C_L_PRTY_PSTL_AD REL_TYPE_CD


DDR DR

C_B_PARTY_A ADDR_TP N/A C_L_PRTY_PSTL_AD ADDR_TYP


DDR DR

C_B_PARTY_A LAST_UPDATE_DATE N/A C_L_PRTY_PSTL_AD LAST_UPDATE


DDR DR _DATE

'CM' String C_L_PRTY_PSTL_AD SRC_SYS


Constant DR

C_B_ADDR ROWID_OBJECT LTRIM(RTRIM( C_L_PSTL_ADDR SRC_PSTL_AD


ROWID_OBJEC DR_ID
T))

C_B_ADDR ADDR_LINE_1 N/A C_L_PSTL_ADDR ADDR_LINE_1

C_B_ADDR ADDR_LINE_2 N/A C_L_PSTL_ADDR ADDR_LINE_2

C_B_ADDR ADDR_LINE_3 N/A C_L_PSTL_ADDR ADDR_LINE_3

C_B_ADDR ADDR_LINE_4 N/A C_L_PSTL_ADDR ADDR_LINE_4

C_B_ADDR COUNTY N/A C_L_PSTL_ADDR COUNTY

C_B_ADDR CITY N/A C_L_PSTL_ADDR CITY

C_B_ADDR STATE N/A C_L_PSTL_ADDR STATE

C_B_ADDR COUNTRY_CD N/A C_L_PSTL_ADDR CNTRY_CD

C_B_ADDR POSTAL_CD N/A C_L_PSTL_ADDR PSTL_CD

C_B_ADDR POSTAL_EXT_CD N/A C_L_PSTL_ADDR PSTL_EXT_CD

C_B_ADDR LATITUDE N/A C_L_PSTL_ADDR LATTD

C_B_ADDR LONGITUDE N/A C_L_PSTL_ADDR LNGTD

28 Chapter 3: Solution Components


Source Table Source Column Name Expression/ Target Table Name Target Column
Name Lookup Name

C_B_ADDR VALIDATION_MSG N/A C_L_PSTL_ADDR VLDTN_MSG

C_B_ADDR LAST_UPDATE_DATE N/A C_L_PSTL_ADDR LAST_UPDATE


_DATE

Map_PA_DIM_Landing_Agreement
This mapping populates the Agreement landing table with Agreement data from the Policy Admin source
system.

Source Object CSV File PA_AGRMNT_DATA

Target Object C_L_AGRMNT

Data Filters N/A

Operation Insert

The following table describes the mapping:

Source Column Expression/Lookup Target Table Name Target Column Name


Name

AGRMNT_ID N/A C_L_AGRMNT SRC_AGRMNT_ID

AGRMNT_NUM N/A C_L_AGRMNT AGRMNT_NUM

AGRMNT_CLASS_CD N/A C_L_AGRMNT AGRMNT_CLASS_CD

AGRMNT_TP N/A C_L_AGRMNT AGRMNT_TP

AGREEMENT_NAME N/A C_L_AGRMNT AGREEMENT_NAME

'PA' String Constant C_L_AGRMNT SRC_SYS

SYSDATE C_L_AGRMNT LAST_UPDATE_DATE

Map_PA_DIM_Landing_Party_DM
This mapping populates the MDM Party landing table with Party data from the Policy Admin source system.

Source Object CSV FILE 'PA_PARTY_DATA'

Target Object C_L_PRTY_DIM

Data Filters N/A

Operation Insert

Inbound Mappings 29
The following table describes the mapping:

Source Column Expression/Lookup Target Table Name Target Column Name


Name

PARTY_ID N/A C_L_PRTY_DIM SRC_PRTY_ID

FIRST_NM N/A C_L_PRTY_DIM FRST_NM

MIDDLE_NM N/A C_L_PRTY_DIM MDL_NM

LAST_NM N/A C_L_PRTY_DIM LST_NM

FULL_NM N/A C_L_PRTY_DIM FULL_NM

BIRTH_DT N/A C_L_PRTY_DIM BIRTH_DT

GENDER_CD N/A C_L_PRTY_DIM GNDR_CD

DEATH_IND N/A C_L_PRTY_DIM DTH_IND

DEATH_DT N/A C_L_PRTY_DIM DTH_DT

FED_GOV_ID N/A C_L_PRTY_DIM FED_GOV_ID

SUFFIX_NM N/A C_L_PRTY_DIM SFX_NM

PREFIX_NM N/A C_L_PRTY_DIM PRFX_NM

SYSDATE C_L_PRTY_DIM LAST_UPDATE_DATE

'PA' String Constant C_L_PRTY_DIM SRC_SYS

Map_PA_DIM_Landing_Party_Role_Agreement
This mapping populates the MDM Party Role In Agreement landing table with Party Role In Agreement data
from the Policy Admin source system.

Source Object CSV File 'PA_PARTY_AGRMNT_DATA'

Target Object C_L_PRTY_RLE_AGRMNT

Data Filters N/A

Operation Insert

30 Chapter 3: Solution Components


The following table describes the mapping:

Source Column Expression/Lookup Target Table Name Target Column Name


Name

PRTY_AGRMNT_ID N/A C_L_PRTY_RLE_AGRMNT SRC_PRTY_AGRMNT


_ID

HIERARCHY_CODE N/A C_L_PRTY_RLE_AGRMNT HIERARCHY_CD

REL_TYPE_CODE N/A C_L_PRTY_RLE_AGRMNT REL_TYPE_CD

AGRMNT_FK N/A C_L_PRTY_RLE_AGRMNT AGRMNT_ID

PARTY_FK N/A C_L_PRTY_RLE_AGRMNT PRTY_ID

ROLE_TP N/A C_L_PRTY_RLE_AGRMNT RLE_TYP

SUB_ROLE_TP N/A C_L_PRTY_RLE_AGRMNT SB_RLE_TYP

SYSDATE C_L_PRTY_RLE_AGRMNT LAST_UPDATE_DATE

'PA' String Constant C_L_PRTY_RLE_AGRMNT SRC_SYS

Map_PA_DIM_Landing_Postal_Address
This mapping populates the MDM Postal Address and Party Postal Address landing tables with Postal
Address and Party Postal Address data from the Policy Admin source system.

Source Object CSV File 'PA_ADDR_DATA'

Target Object C_L_PSTL_ADDR, C_L_PRTY_PSTL_ADDR

Data Filters N/A

Operation Insert

The following table describes the mapping:

Source Table Source Column Name Expression/ Target Table Name Target Column
Name Lookup Name

CSV File ADDR_ID N/A C_L_PRTY_PSTL_AD SRC_ADDR_ID


'PA_ADDR_DA DR
TA'

CSV File PTY_ID N/A C_L_PRTY_PSTL_AD SRC_PTY_ID


'PA_ADDR_DA DR
TA'

CSV File ADDR_LINE_1 N/A C_L_PRTY_PSTL_AD ADDR_LINE_1


'PA_ADDR_DA DR
TA'

Inbound Mappings 31
Source Table Source Column Name Expression/ Target Table Name Target Column
Name Lookup Name

CSV File ADDR_LINE_2 N/A C_L_PRTY_PSTL_AD ADDR_LINE_2


'PA_ADDR_DA DR
TA'

CSV File ADDR_LINE_3 N/A C_L_PRTY_PSTL_AD ADDR_LINE_3


'PA_ADDR_DA DR
TA'

CSV File ADDR_LINE_4 N/A C_L_PRTY_PSTL_AD ADDR_LINE_4


'PA_ADDR_DA DR
TA'

CSV File ADDR_TYPE N/A C_L_PRTY_PSTL_AD ADDR_TYPE


'PA_ADDR_DA DR
TA'

CSV File COUNTY N/A C_L_PRTY_PSTL_AD COUNTY


'PA_ADDR_DA DR
TA'

CSV File CITY N/A C_L_PSTL_ADDR CITY


'PA_ADDR_DA
TA'

CSV File STATE N/A C_L_PSTL_ADDR STATE


'PA_ADDR_DA
TA'

CSV File COUNTRY_CD N/A C_L_PSTL_ADDR CNTRY_CD


'PA_ADDR_DA
TA'

CSV File POSTAL_CD N/A C_L_PSTL_ADDR PSTL_CD


'PA_ADDR_DA
TA'

CSV File POSTAL_EXT_CD N/A C_L_PSTL_ADDR PSTL_EXT_CD


'PA_ADDR_DA
TA'

SYSDATE C_L_PSTL_ADDR LAST_UPDATE


_DATE

'PA' String C_L_PSTL_ADDR SRC_SYS


Constant

SYSDATE C_L_PRTY_PSTL_AD LAST_UPDATE


DR _DATE

'PA' String C_L_PRTY_PSTL_AD SRC_SYS


Constant DR

32 Chapter 3: Solution Components


Map_TPA_Party_Party_DM_EMI
This mapping populates the MDM Party External Match table with Party External Match data from the Third
Party Administrator (TPA) system.

Source Object CSV File 'TPA_Party_Input'

Target Object C_BO_PRTY_DM_EMI

Data Filters N/A

Operation Insert

The following table describes the mapping:

Source Column Expression/Lookup Target Table Name Target Column Name


Name

PRFX_NM LTRIM(RTRIM(ROWID
_OBJECT))

FRST_NM N/A

MDL_NM N/A

LST_NM N/A

FULL_NM N/A C_BO_PRTY_DM_EMI PERSON_NAME

BIRTH_DT N/A C_BO_PRTY_DM_EMI EX_BIRTH_DT

GOVT_ID N/A C_BO_PRTY_DM_EMI ID

GNDR_CD N/A C_BO_PRTY_DM_EMI EX_GENDER

ADDR_LN_1 N/A

ADDR_LN_2 N/A

ADDR_LN_3 N/A

ADDR_LN_4 N/A

CITY N/A C_BO_PRTY_DM_EMI EX_CITY

STATE 'CM' String Constant C_BO_PRTY_DM_EMI EX_STATE

CNTRY_CD C_BO_PRTY_DM_EMI EX_COUNTRY

PSTL_CD C_BO_PRTY_DM_EMI EX_POSTAL_CODE

PSTL_CD_EXT C_BO_PRTY_DM_EMI EX_POSTAL_CODE_E


XTENSION

Inbound Mappings 33
Source Column Expression/Lookup Target Table Name Target Column Name
Name

Sequence ID of Key C_BO_PRTY_DM_EMI SOURCE_KEY


Generator

'TPA' String Constant C_BO_PRTY_DM_EMI SOURCE_NAME

'TPA Party External C_BO_PRTY_DM_EMI FILE_NAME


Input File' String
Constant

GOVT_ID C_BO_PRTY_DM_EMI EX_IDENTIFIER

'N' C_BO_PRTY_DM_EMI EX_DEATH_SRC_FLA


G

CONCAT(CONCAT(CO C_BO_PRTY_DM_EMI ADDRESS_PART2


NCAT(CONCAT(CONC
AT(CONCAT(CONCAT
(CONCAT(CITY,'
'),STATE),'
'),CNTRY_CD),'
'),PSTL_CD),'
'),PSTL_CD_EXT)

CONCAT(CONCAT(AD C_BO_PRTY_DM_EMI ADDRESS_PART1


DR_LN_1,'
'),ADDR_LN_2)

CONCAT(CONCAT(PS C_BO_PRTY_DM_EMI POSTAL_AREA


TL_CD,'
'),PSTL_CD_EXT)

Outbound Mappings
The outbound mappings publish records with updated decedent information and create an error report and a
validation report.

Decedent Information Update


Messages and triggers insert records with updated decedent information into the MQ data change table in the
MDM Hub. The outbound mappings generate the outbound files by joining the MQ data change table with the
base object and its XREF table. The mappings use the following filter logic to get changed records from the
MQ data change table:

Filter Query: - last_update_date > (select PBLSHD_DT from C_L_LST_PBLSHD where


FL_NM='DIM_Update_Outbound')

The mappings create two outbound CSV files, one for update in decedent Information and another for
merged records. After creating the outbound files, the mappings run the following SQL statement to update
the control table (C_L_LST_PBLSHD):

Post SQL: - update C_L_LST_PBLSHD set PBLSHD_DT=sysdate where FL_NM='DIM_Update_Outbound'

34 Chapter 3: Solution Components


Error and Validation Reports
When inbound mappings load data into the MDM Hub, the mappings generate an error report and a
validation report as CSV files in the following cases:

Incoming record from the IDI source system has decedent information for a non-existing Individual in any
of the business lines.
Incoming record is a policy request for a deceased Individual.
The Social Security number in the incoming record is not valid.
The death date in the incoming record is not valid.
The outbound data integration mappings generate the error report from the Error Table (C_L_ERR). The error
report contains all records that have the PUBLISHED indicator as N. After generating the report, the
mappings run the following SQL statement to set the PUBLISHED indicator to Y for published records:

Post SQL: update c_l_err set "C_L_ERR"."PUBLISHED"='Y'

The outbound data integration mappings generate the validation report by taking the union of all records from
the reject tables. The mappings use the following filter logic to get records from all reject tables:

Filter Query: - last_update_date > (select PBLSHD_DT from C_L_LST_PBLSHD where


FL_NM='DIM_Validation_Error_Output')

After generating the report, the mappings run the following SQL statement to update the control table
(C_L_LST_PBLSHD):

Post SQL: - update C_L_LST_PBLSHD set PBLSHD_DT=sysdate where


FL_NM='DIM_Validation_Error_Output'

Map_Party_DM_EMO_TPA_Party_Output
This outbound mapping generates Party External Match Output report as a CSV file from the
C_BO_PRTY_DM_EMO party external match table. To generate the Party External Match Output file, the
mappings join the Party, Party EMI, Party EMO, and match information tables.

Composite Services
Target systems can use composite services to lookup for party records based on the specified search
parameters.

Target systems can use the following composite services:

searchParty
Uses fuzzy matching to get parties based on the specified search parameters. The service optionally
retrieves policy details of the person. Use the following parameters to search for parties:

name
street
city
state
postalCode

Composite Services 35
country
govtIdType
govtIdValue
returnPolicyInd

Except the returnPolicyInd parameter, the data type for all other parameters is string. The
returnPolicyInd parameter is of boolean data type. If you specify yes for this parameter, the service
returns policy details of all parties.

getParty
Uses exact matching to get parties based on the recordKey parameter.

Informatica Data Director User Interface


A user interface in Informatica Data Director is available that contains a customized dashboard to display
graphical reports of the processed data. These reports appear as charts and are based on the custom charts
available with the solution.

A data steward uses Informatica Data Director to perform the following tasks:

Search and view the policy details and address details of a deceased or a non deceased person.
Manage the tasks that the MDM processes create based on data loaded from different source systems.
Manage the relationship between party, policy, and address as part of hierarchy management.

Hierarchy Configuration in Informatica Data Director


The relationship between the core entities person, insurance policies, and addresses is configured as subject
areas in the Informatica Data Director. As a result, a data steward can view a hierarchical representation of
this relationship in the Informatica Data Director. The following subject areas are configured in IDD:

Subject Area Group (Display Primary Table Subject Area (Display Name)
Name)

Party Party Person

Postal Address Postal Address Address

Policy Agreement Auto

Policy Agreement Property

Policy Agreement Life

36 Chapter 3: Solution Components


Subject Area - Person
The following table shows the configuration of the person subject area:

Element Value

HM Entity Type Person

Subtype Column Party BO Class Code

Subtype Value Person

Search Display Package Package Person IDD Search

Potential Matches Link Column Full Name

Show Xref No

Label Label:{0} {Last Name}


Exists No Attributes Format: {0}
New Format: New {0}

The following table shows the child details of the subject area person:

Name (Display Name) Child Type Match Path to Child Order of Child

Address Reference Postal Address 1


HM Entity Type: Address

Life Policy Reference Agreement 2


HM Entity Type: Life

Life Policy Reference Agreement 3


HM Entity Type: Auto

Life Policy Reference Agreement 4


HM Entity Type: Property

Subject Area - Address


The following table shows the configuration of the address subject area:

Element Value

HM Entity Type Address

Subtype Column Postal Address Class

Subtype Value Addr

Search Display Package Package Postal Address IDD Search

Hierarchy Configuration in Informatica Data Director 37


Element Value

Potential Matches Link Column N/A

Show Xref No

The following table shows the child details of the subject area address:

Name (Display Name) Child Type Match Path to Child Order of Child

Party Reference Party DM 1

Subject Area - Auto


The following table shows the configuration of the auto subject area:

Element Value

HM Entity Type Auto

Subtype Column Agreement Class

Subtype Value Auto

Search Display Package Package Agreement IDD Search

Potential Matches Link Column Agreement Number

Show Xref No

The following table shows the child details of the subject area auto:

Name (Display Name) Child Type Match Path to Child Order of Child

InsuredParty Reference Party DM 1


Subtype Column : Role
Type
Subtype Value : Insured

AllParties Reference Party DM 2


Subtype Column : Party
BO Class Code
Subtype Value : Person

38 Chapter 3: Solution Components


Subject Area - Life
The following table shows the configuration of the life subject area:

Element Value

HM Entity Type Life

Subtype Column Agreement Class

Subtype Value Life

Search Display Package Package Agreement IDD Search

Potential Matches Link Column Agreement Number

Show Xref No

The following table shows the child details of the subject area life:

Name (Display Name) Child Type Match Path to Child Order of Child

InsuredParty Reference Party DM 1


Subtype Column : Role
Type
Subtype Value : Insured

Beneficiary Reference Party DM 2


Subtype Column : Role
Type
Subtype Value :
Beneficiary

AllParties Reference Party DM 3


Subtype Column : Party
BO Class Code
Subtype Value : Person

Subject Area - Property


The following table shows the configuration of the property subject area:

Element Value

HM Entity Type Property

Subtype Column Agreement Class

Subtype Value Property

Search Display Package Package Agreement IDD Search

Hierarchy Configuration in Informatica Data Director 39


Element Value

Potential Matches Link Column Agreement Number

Show Xref No

The following table shows the child details of the subject area property:

Name (Display Name) Child Type Match Path to Child Order of Child

InsuredParty Reference Party DM 1


Subtype Column : Role
Type
Subtype Value : Insured

AllParties Reference Party DM 2


Subtype Column : Party
BO Class Code
Subtype Value : Person

Custom Tasks and Workflows


MDM Hub processes create custom tasks in Informatica Data Director for a data steward.

The match and merge job in the MDM Hub creates a custom task in the following cases:

When a delete request comes from SSA Death Master File for a record that matched and merged with
base object record.
When an update from an internal system tries to remove the decedent information from the base object
record.
In the preceding cases, a data steward uses Informatica Data Director to approve or reject the task. The
behavior on approval or rejection is explained as follows:

When a data steward approves a task, the MDM Hub processes promote the pending Xref, remove
decedent information from the base object record, and generate a Decedent Status Rollback notification.
When a data steward rejects a task, the MDM Hub processes hard delete the pending Xref and do not
generate a rollback notification.

40 Chapter 3: Solution Components


CHAPTER 4

Data Load Workflows


This chapter includes the following topics:

Initial Load Process, 41


SSA Death Master File Incremental Load Process - Add, 42
SSA Death Master File Incremental Load Process - Update, 43
SSA Death Master File Incremental Load Process - Delete, 44
TPA/Policy Admin/Customer Master Incremental Load Process - Add, 45
TPA/Policy Admin/Customer Master Incremental Load Process - Update, 45

Initial Load Process


The inbound mappings read decedent information from different source systems, such as SSA Death Master
File, TPA, Policy Admin, and Customer Master, and populate the landing tables after applying the relevant
filters.

The following image shows the initial load process:

After you copy the full SSA Death Master File, Policy Admin file, TPA system file, and MDM data file in the
designated source directory, the inbound mappings load data from all the files into the MDM landing tables

41
after applying the relevant filters. In the MDM Hub, start the BG_All_Inbound batch group that performs the
following tasks:

1. The staging jobs within the batch group use custom cleanse functions to cleanse and standardize the
incoming records. Informatica Address Doctor standardizes address records. The staging jobs also move
the records from the landing tables to the staging tables.
2. The load jobs within the batch group move the records from the staging tables to the base objects.
3. The match and merge job matches the incoming records coming from different source systems and
consolidate records. If the job identifies potential matches, the job create merge tasks. A data steward
uses Informatica Data Director to approve or reject these tasks.
4. JMS publishes the records with updated decedent information to the JMS Queue. The downstream
systems can subscribe to the JMS Queue to get the updated records.
5. The outbound mappings generate a CSV file that contains records with updated decedent information
from the batch control table. The downstream systems can consume the data available in the published
files.

SSA Death Master File Incremental Load Process -


Add
If the first position in the delta SSA Death Master File is A or Blank, the incoming record type is Add.

The following image shows the incremental load process for an Add request:

After you copy the delta SSA Death Master File in the designated source directory, the inbound data
integration mappings load the records into the MDM landing tables after applying the relevant filters. In the
MDM Hub, start the BG_All_Inbound batch group that performs the following tasks:

1. The post landing user exit defined for add requests validates records in the landing tables. When an add
record comes for a record that was previously sourced from the SSA DMF file and exists in the MDM
Hub, the user exit flags the record in the error report. The inbound mappings load the record as an
update.
2. The staging jobs within the batch group use custom cleanse functions to cleanse and standardize the
incoming records. Informatica Address Doctor standardizes address records. The staging jobs then
move the records from the landing tables to the staging tables.

42 Chapter 4: Data Load Workflows


3. The validation rules in the MDM Hub change trust scores of incoming records as required.
4. The match and merge job matches the incoming add records from all source systems and consolidates
records. If the job identifies potential matches, the job creates merge tasks. A data steward uses
Informatica Data Director to approve or reject these tasks.
5. JMS publishes the records with updated decedent information to the JMS Queue. The downstream
systems can subscribe to the JMS Queue to get the updated records.
6. The outbound data integration mappings generate a CSV file that contains records with updated
decedent information from the batch control table. The downstream systems can consume the data
available in the published files.

SSA Death Master File Incremental Load Process -


Update
If the first position in the delta SSA Death Master File is C, the incoming record type is Update.

The following image shows the incremental load process for an Update request:

After you copy the delta SSA Death Master File in the designated source directory, the inbound data
integration mappings load the changed records into the MDM landing tables after applying the relevant filters.
In the MDM Hub, start the BG_All_Inbound batch group that performs the following tasks:

1. The post landing user exit defined for an update request validates records in the landing tables. When an
update record comes without a corresponding record in the MDM Hub, the user exit flags the record in
the error report. The inbound mappings load the record as an insert.
2. The staging jobs within the batch group use custom cleanse functions to cleanse and standardize the
incoming records. Informatica Address Doctor standardizes address records. The staging jobs then
move the records from the landing tables to the staging tables.
3. The validation rules in the MDM Hub change trust scores of incoming records as required.
4. The match and merge job matches the incoming records with the records that exist in the MDM Hub. If
the job identifies potential matches, the job creates merge tasks. A data steward uses Informatica Data
Director to approve or reject these tasks.
5. JMS publishes the records with updated decedent information to the JMS Queue. The downstream
systems can subscribe to the JMS Queue to get the updated records.

SSA Death Master File Incremental Load Process - Update 43


6. The outbound data integration mappings generate a CSV file that contains records with updated
decedent information from the batch control table. The downstream systems can consume the data
available in the published files.

SSA Death Master File Incremental Load Process -


Delete
If the first position in the delta SSA Death Master File is D, the incoming record type is Delete.

The following image shows the incremental load process for a Delete request:

After you copy the delta SSA Death Master File in the designated source directory, the inbound data
integration mappings load the changed records into the MDM landing tables after applying the relevant filters.
In the MDM Hub, start the BG_All_Inbound batch group that performs the following tasks:

1. The post landing user exit defined for delete requests validates records in the landing tables. When a
delete record does not have a corresponding record that exists in the MDM Hub, the user exit flags the
record in the error report.
2. The staging jobs within the batch group use custom cleanse functions to cleanse and standardize the
incoming records. Informatica Address Doctor standardizes address records. The custom cleanse
functions map the delete records with Hub state indicator as Deleted.
3. The staging jobs move the records from the landing tables to the staging tables.
4. Because a data steward must approve the delete request, the match and merge job creates a task. A
data steward uses Informatica Data Director to approve the task. After a data steward approves the task,
the job removes the decedent information from the consolidated record and generates a Decedent
Status Rollback notification.
5. JMS publishes the records with updated decedent information to the JMS Queue. The downstream
systems can subscribe to the JMS Queue to get the updated records.
6. The outbound data integration mappings generate a CSV file that contains records with updated
decedent information from the batch control table. The downstream systems can consume the data
available in the published files.

44 Chapter 4: Data Load Workflows


TPA/Policy Admin/Customer Master Incremental
Load Process - Add
The inbound mappings read decedent information add requests from different source systems, such as TPA,
Policy Admin, and Customer Master, and populate the landing tables after applying the relevant filters.

The following image shows the incremental load process for an Add request:

In the MDM Hub, start the BG_All_Inbound batch group that performs the following tasks:

1. The staging jobs within the batch group use custom cleanse functions to cleanse and standardize the
incoming records. Informatica Address Doctor standardizes address records.
2. The staging jobs move the records from the landing tables to the staging tables.
3. The validation rules in the MDM Hub change trust scores of incoming records as required.
4. The match and merge job matches the incoming add records from all source systems and consolidates
records. If the job identifies potential matches, the job creates merge tasks. A data steward uses
Informatica Data Director to approve or reject these tasks. After a data steward approves merge tasks,
the match and merge job generates a report containing records that merged with records from SSA
Death Master File that exist in the MDM Hub.
5. JMS publishes the records with updated decedent information to the JMS Queue. The downstream
systems can subscribe to the JMS Queue to get the updated records.
6. The outbound mappings generate a CSV file that contains records with updated decedent information
from the batch control table. The downstream systems can consume the data available in the published
files.

TPA/Policy Admin/Customer Master Incremental


Load Process - Update
The inbound mappings read decedent information update requests from different source systems, such as
TPA, Policy Admin, and Customer Master, and populate the landing tables after applying the relevant filters.

The following image shows the incremental load process for an Update request:

TPA/Policy Admin/Customer Master Incremental Load Process - Add 45


In the MDM Hub, start the BG_All_Inbound batch group that performs the following tasks:

1. The staging jobs within the batch group use custom cleanse functions to cleanse and standardize the
incoming records. Informatica Address Doctor standardizes address records.
2. The validation rules in the MDM Hub change trust scores of incoming records as required.
3. The match and merge job matches the incoming records with the records that exist in the MDM Hub. If
the incoming update record has a higher trust score, the job updates the consolidated record with the
incoming values. If the incoming update record has null decedent information from a system that
previously sent the same record with decedent information, the job creates a task. A data steward uses
Informatica Data Director to approve the task. After a data steward approves the task, the job overwrites
the consolidated record with null values and generates a Decedent Status Rollback notification.
4. JMS publishes the records with updated decedent information to the JMS Queue. The downstream
systems can subscribe to the JMS Queue to get the updated records.
5. The outbound mappings generate a CSV file that contains records with updated decedent information
from the batch control table. The downstream systems can consume the data available in the published
files.

46 Chapter 4: Data Load Workflows


CHAPTER 5

Reference Information
This chapter includes the following topic:

Additional Resources, 47

Additional Resources
Base Objects, Landing Tables, Staging Tables, Custom Tables, Lookup Tables
For more information about the structure of the tables, see the BaseObjects_Tables.xls file available in
the ZIP file that you downloaded from Informatica Marketplace.

Packages and Queries


For more information on the queries available in the packages, see the Packages_Queries.xls file
available in the ZIP file that you downloaded from Informatica Marketplace.

Match and Merge


For more information about match rules, match columns, and merge paths, see the Match_Merge.xls file
available in the ZIP file you downloaded from Informatica Marketplace.

47
INDEX

C data load workflows (continued)


SSA DMF - add 42
components SSA DMF - delete 44
composite services 35 SSA DMF - update 43
custom tasks 40
external match 22
hierarchy 21
IDD 36
M
inbound mappings 22 MDM hub
MDM hub 12 base objects 12
outbound mappings 34 custom tables 14
source systems 11 data cleansing 18
configuration landing tables 13
add cleanse library 8 lookup tables 12
add user exit 9 match and merge 20
IDD 9 packages 17
import mappings 9 staging tables 15
import metadata 8 trust 17
post import 10 user exits 19

D O
data load workflows overview
initial 41 architecture 4
non SSA - add 45 business case 2
non SSA - update 45 overview 1

48

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