اختبار 22- الجرين بوك

Practice Test Results
Test Overview
Test Name:
PMP Mock Exam (LI TE) - 22
Your Test Score:

0 of 50 (0.00%)
Required to Pass:
35 of 50 (70.00%)
Results:
Sorry, you did not receive a passing scor e for this test.
Test Question Review

Below are the individual test questions, along with the correct response and reason.
indicates a correct response.
indicates an in-correct response.
1. Andrew was working as a senior project manager at a company when he resigned from his
position. This company recently hired Jack to replace Andrew. Jack had worked with Andrew in
the past, and he knows him personally. Jack is now in charge of a project that Andrew left in the
middle. If Jack calls Andrew for an opinion on this project, this constitutes:
CORRECT RESPONSE REASON
An example of obtaining expert judgment Asking a senior for an opinion is an example of obtaining expert
from a senior judgment. Andrew knows the project better than Jack since he had
managed it in the past. If Jack seeks an expert opinion from Andrew,
this is neither unethical nor a conict of interest situation; neither does
it suggest that Jack is an incompetent project manager. Rather, Jack is
employing expert judgment, a good project management practice.
[PMBOK 5th edition, Page 412]
Knowledge Area / Topic Area: Project Stakeholder Management

Process Group: Monitoring & Controlling
Your response: BLANK
Incorrect response: Jack's incompetence; as he is dependent on Andrew's opinion
Incorrect response: Unethical behavior by Jack as Andrew has already resigned from the company
Incorrect response: A conict of interest situation as Jack knows Andrew
2. Robert has recently joined an automobile manufacturer. He has been assigned to a project that
was already in the execution phase. Recently, one of the key stakeholders has raised serious
concerns over the scope of the project. Robert now wants to review the previous project
communications to understand how the current project scope was agreed to by all key
stakeholders in the past. Where can he nd this information?
Organizational process assets Neither the project management plan nor the stakeholder register
documents the stakeholder communication records. These records are
incorporated in the project records folder, which is an organizational
process asset. [PMBOK 5th edition, Page 415]

Your response:
Incorrect response: Project management plan
Incorrect response: Stakeholder register
Incorrect response: Enterprise environmental factors
3. Respect and trust, rather than fear and submission, are the key elements of effective _______.
This is the ability to get things done through others.
Leadership Leadership is the ability to get things done through others. Respect and
trust, rather than fear and submission, are the key elements of effective
leadership. [PMBOK 5th edition, Page 513]
Knowledge Area / Topic Area: Project Human Resource Management

Process Group: Executing
Your response:
Incorrect response: Awareness

Incorrect response: Control
Incorrect response: Management
4. You have recently been assigned as the Project Manager for a project that is already underway.
(The previous Project Manager has been reassigned to a different project.) As you begin to learn
about the project, you realize that a project charter was never created. What should you do?
Establish a project charter at the point when Even if done late, a project charter can help establish the legitimacy of
you enter the project. a project and should be created as soon as possible. [PMBOK 5th
Edition, Pages 66, 67, 68]
Knowledge Area / Topic Area: Project Integration Management

Process Group: Initiating
Your response:
Incorrect response: Complain about the project charter not being completed.
Incorrect response: Wait and see if a project charter is needed.
Incorrect response: Assume that it is too late and continue without a project charter.
5. Which of these is an input to the Collect Requirements process?
Project charter The project charter is an input to the Collect Requirements process.
The other choices are not valid. [PMBOK 5th Edition, Page 111]
Knowledge Area / Topic Area: Project Scope Management

Process Group: Planning
Your response:
Incorrect response: Observations
Incorrect response: Risk register
Incorrect response: Scope statement
6. As a project manager, you are analyzing a process and looking at the causes of variation. This
relates to which of the following tools and techniques of the Perform Quality Assurance process?
Process Analysis Process analysis includes root cause analysis, a technique used to
identify a problem, discover the underlying causes, and develop
preventive actions. [PMBOK 5th edition, Page 247]
Knowledge Area / Topic Area: Project Quality Management

Your response:
Incorrect response: Quality Audits
Incorrect response: Anity diagrams
Incorrect response: Interrelationship digraphs
7. Administrative closure involves all the activities in a step-by-step manner to satisfy various
completion and exit criteria for the project. This is part of which Project Management Knowledge
Area?
Project Integration Management The Administrative Closure activities are part of the Close Project or
Phase process under the Project Integration Management knowledge
area. [PMBOK 5th Edition, Page 101]
Knowledge Area / Topic Area: Project Integration Management

Process Group: Closing
Your response:
Incorrect response: Project Communication management
Incorrect response: Project Scope Management
Incorrect response: Project Procurement Management
8. Anne is the project manager of a project. She has evaluated certain responses from prospective
sellers and wants to select a contract model that will transfer risk to the seller. Which of the
following should she select in order to achieve this?
Fixed price contract A xed-price contract enables the buyer to transfer risk to the seller.
[PMBOK 5th Edition, Page 344]
Knowledge Area / Topic Area: Project Risk Management

Your response:
Incorrect response: Time and Material contract
Incorrect response: Cost-Plus-Fixed-Fee contract
Incorrect response: Cost-Plus-Incentive-Fee contract
9. A project was estimated to cost $100,000 with a timeline of 5 months. Due to some unusual
causes, the schedule was delayed. At the end of the third month, the project manager reviews the
project and nds that the project is 40% complete and Actual Costs are $60,000. The Estimate to
complete (ETC) for the project would now be:
60000 The budget at completion (BAC) = $100,000 (given). The Actual Cost
(AC) = $60,000 (given). The Earned value (EV) = (40/100)*100,000
since 40% of the project is complete. Hence, Earned Value (EV) =
$40,000. This is an instance of an atypical cause of variance in the
project. The formula for estimate to complete (ETC) is: ETC = BAC - EV
= 100,000 - 40,000 = 60,000. [PMBOK 5th Edition, Page 220]
Knowledge Area / Topic Area: Project Cost Management

Your response:
Incorrect response: 40000
10. Identifying, communicating, and remediating a serious omission or error made during
execution of a project task are mandated by what PMI code?
Code of Ethics and Professional Conduct If project managers make errors or omissions, they must accept
responsibility and make corrections promptly. If they discover errors or
omissions caused by others, they must communicate them to the
appropriate body as soon as these errors or omissions are discovered.
[PMI Code of Ethics and Professional Conduct, Section 2.2.4]
Knowledge Area / Topic Area: Prof. Responsibility

Your response:
Incorrect response: Code of Practitioner Ethics

Incorrect response: Code of Honorable Conduct
Incorrect response: Code of Ethical Standards.
11. Which of the following statements regarding team building is correct?
Team building is essential during the front end Team building is essential during the front end of a project, but it is an
of a project but it is an ongoing process. ongoing process. [PMBOK 5th edition, Page 514]
Knowledge Area / Topic Area: Project Human Resource Management

Your response:
Incorrect response: Team building is essential during the middle of a project and from there it is an ongoing process.
Incorrect response: Team building is essential during the end of a project and it is a one-time process.
Incorrect response: Team building is essential during the end of a project but it is an ongoing process.
12. During a conict between two team members on your project, one of the team members
verbally abuses the other. This is brought to your attention. However, you are aware that the team
member who now faces disciplinary action is the son of a senior board member of your company.
What should you do?
Make a report to the HR department and The Code of Ethics requires project managers to act fairly and not be
senior management stating the facts exactly biased by the power or position of any of the team members. Hence,
as they occurred. you need to report the incident exactly as it occurred. [PMI Code of
Ethics and Professional Conduct, Chapter 4, Page 3]

Your response:
Incorrect response: Play down the incident. This is not such a serious matter since no one has been physically hurt.
Reporting this will bring unnecessary attention to your project.
Incorrect response: Make a report, but state that both parties were equally responsible for the incident.
Incorrect response: Call the concerned team member and warn him not to indulge in such behavior again.
13. Debby has been working as a project manager for a company that designs precision
instruments for research labs. Her company is in the process of bidding on a project of the Food
and Drug Administration. According to the FDA requirements, all bidders must have successfully
completed three projects of similar size and scope. Although Debbys company has experience in
designing research instruments, it lacks required experience to perform this project. What should
Debby do in this situation?
Since the company lacks the required Bidding on a project without meeting the qualication requirements is
experience, the company is not qualied to against the PMI code of conduct. Project managers must not bid on
bid any work that their organization is not qualied to perform. A project
manager must not do this knowingly. Hence, Debby must not bid on
this project. [PMI Code of Ethics and Professional Conduct, Page 2]

Your response:
Incorrect response: She must escalate this issue to the management for their advice
Incorrect response: She must bid for the project but provide facts to the buyer
Incorrect response: Since the company has prior experience in the instrument design, she must bid
14. Project managers must obey the PMI Code of Ethics and Professional Conduct. They must
conform to both aspirational as well as mandatory standards at all times. Violating these standards
can subject a project manager to disciplinary procedures. However, the PMI code may not apply
to:
Non PMI members who are also not involved The PMI code of conduct applies to all PMI members, non-members
with PMI in any way. who earned a PMI certication, and non-members who apply to
become PMI-certied and who serve PMI in a volunteer capacity. It
may not apply to non-PMI and non-PMI-certied project managers.
[PMI code of Ethics and Professional Conduct]

Your response:
Incorrect response: Non PMI members who apply to commensurate a PMI certication process
Incorrect response: Non PMI members who serve PMI in a volunteer capacity
Incorrect response: Non PMI members who hold a PMI certication

15. It has come to your attention that a consultant hired to provide an expert opinion on certain
elements of a construction project during the development of the project charter also has business
ties to one of the rms that are bidding on the project. However, both the consultant and the
bidding rm have signed non-disclosure agreements with your organization. What should you do?
Immediately notify project sponsor and PMI's code of ethics requires project managers to be committed to
stakeholders of this possible conict of honest and fair practices. By notifying the sponsor and stakeholders of
interest. the potential conict of interest, they and the project manager can
decide how best to proceed. [PMI Code of Ethics and Professional
Conduct, Pages 3- 5]

Your response:
Incorrect response: Remind the consultant and the bidding rm that the NDA prevents them from discussing this project
with each other.
Incorrect response: Fire the consultant.
Incorrect response: Document this but do nothing until the bids come in, then throw out the bid from the company with
ties to the consultant.
16. Your manager asks you to present project schedules, budgets, and other documentation from
projects that you have managed for other companies in the past.
What is the best response?
Respectfully inform your manager that Requests by a company to view any internal documentation you may
information is condential to the other have from other companies must be declined. PMI's code of ethics
companies, and that you can not share the requires practitioners to demonstrate a commitment to ethical and
documentation. professional conduct. Unauthorized sharing of condential information
with another organization or business, regardless of the purpose or
form, is a violation of the code of ethics. [PMI Code of Ethics and
Professional Conduct, Page 2]

Your response:
Incorrect response: Share only the project schedule, as that is the least likely document to reveal sensitive information.
Incorrect response: Remove sensitive information from the documents you think are appropriate to be presented during
the interview.
Incorrect response: Share any document that does not reveal sensitive information.
17. The project schedule baseline was developed using incorrect data, which resulted in a longer
timetable than is actually required to complete the project. How should you handle this?
Rebaseline the project schedule and notify the Rerunning the baseline with the correct information and sharing this
project team of the change. with the project team is the best response. Honesty is a required
professional and ethical standard for all project managers. Knowingly
ignoring an error in scope, schedule, cost, or other project factor, is a
violation of PMI's code of ethics. [PMBOK 5th Edition, Page 185 and PMI
Code of Ethics and Professional Conduct, Page 2]

Your response:
Incorrect response: Create a schedule change request to keep the schedule as is.
Incorrect response: Leave the baseline as is, but do not inform the project team .
Incorrect response: Notify the project team and leave the baseline as is.
18. A consultant has been engaged on a time-and-materials basis to support a very large project.
The nance department asks you to approve several invoices submitted by this consultant. After
reviewing project records, you discover that the consultant has not been requested to perform any
tasks or provide any materials yet. How do you respond?
Do not approve the invoices and notify The best response is to not approve the invoices and to notify
appropriate management. appropriate management. The PMI code of ethics requires that a
project manager adhere to the standards it sets forth, as well as
mandating that the project manager require ethical and professional
behavior from others. Therefore, the project manager is responsible for
identifying and reporting possible fraud or other dishonest behavior in
vendors, coworkers, or other project resources. [PMI Code of Ethics
and Professional Conduct, Page 2]

Your response:
Incorrect response: Approve the invoices, but tell the consultant that he will be required to provide goods and services in
an amount equivalent to the invoices.
Incorrect response: Reject the invoices and send them back to the consultant.
Incorrect response: Approve the invoices and notify the company's legal department.
19. The manager in charge of your company's IT change control board is extremely dicult to deal
with. He frequently denies change requests for petty reasons. You have a software patch change
request pending that is a critical path item in your project. If the change is not approved at the
upcoming change control meeting, there will be a two-week delay in your project until the next
change control meeting. How do you handle this?
Present the change request per company The proper approach is to follow all change management procedures
process. If it is denied, escalate the issue to but notify appropriate management of the delay and ask for assistance
management for assistance and submit an to get the change request approved. Project managers must act
emergency change request. respectfully toward others even when it is not reciprocated and follow
all policies and procedures. Intentional circumvention of policies is
unprofessional and goes against the code of ethics. [PMBOK 5th
Edition, Page 94 and PMI Code of Ethics and Professional Conduct,
Pages 2, 3]

Your response:
Incorrect response: Ask one of the systems engineers to install the patch during the next maintenance window.
Incorrect response: Ask the IT manager to install the patch as part of another change request that was approved.
Incorrect response: Argue with the change manager until he relents.
20. Marilyn has been advised by Joe, a member of another project team, that he was concerned
that the nal requirements document released by the project manager intentionally
misrepresented the requirements gathered. Joe stated that many requirements included had only
a plurality of supporters.Corporate project management methodology species that plurality
support is the minimum level of support for requirements. What should Marilyn do?
Do nothing. The corporate methodology There is no wrongdoing in this scenario, so no action is required of
permits decisions to be made by a plurality, Marilyn. Using a plurality to determine requirements is consistent with
rather than a majority. A plurality decision is the company's project management methodology. PMI's code of ethics
based on the largest block of supporters, even requires project managers to follow all policies, rules, and regulations.
if that block is not a majority. [PMBOK 5th Edition, Page 115 and PMI Code of Ethics and Professional
Conduct, Pages 2, 3]

Your response:
Incorrect response: Discuss the issue with another project manager.
Incorrect response: Report the project manager to his or her manager. Requirements must be supported by more than
50% of the team.
Incorrect response: Notify the project sponsor there is a discrepancy and suggest a formal requirements review.
21. You are a consulting project manager.While reviewing the scope of your project, you realize
that several requirements are not measurable. However, they are tied to milestone payments you
will receive for work on this project. What is the best way to handle this?
Notify project stakeholders that the Project stakeholders must be notied; not only must each requirement
requirements have not been elaborated be measurable to be valid, it must also satisfy the stakeholders.
adequately, and must be reviewed by the Unilaterally modifying or deleting a requirement, or requesting a
team. contract change to remove ties to invalid requirements to ensure
payment, does not necessarily result in stakeholder satisfaction. In this
case, it also represents a possible conict of interest between the
project manager and the best interests of the hiring company. The
code of ethics requires practitioners to uphold standards of fairness
and honesty, and to put the interests of the project ahead of those of
the project manager. [PMI Code of Ethics and Professional Conduct,
Pages 2-5]

Your response:
Incorrect response: Delete the requirements in question. If a requirements is not measurable, it is not valid.
Incorrect response: Request a contract modication on the basis of invalid requirements.
Incorrect response: Modify the text of the requirements yourself. If a requirement is not measurable, it is not valid.
22. During a weekly staff meeting, Jane, another project manager and a certied PMP, reports that
a project she is running completed successfully the night before. However, you know that there
are still several large outstanding deliverables. What do you do?
Notify the project manager's supervisor, and Notifying the project manager's supervisor and ling a complaint with
le a complaint with PMI. PMI is the best response. PMI's code of ethics requires practitioners to
be truthful and professional at all times and provide accurate project
information. Providing false information is a violation of these
standards. [PMI Code of Ethics and Professional Conduct, Pages 2, 4]

Your response:
Incorrect response: File a complaint with PMI.
Incorrect response: Do nothing.
Incorrect response: Notify the project manager's supervisor.

23. The customer has provided a stang resource for your project to provide expert opinions on a
process improvement project you are running. However, this resource is belligerent and
confrontational in meetings, and team members have reported this resource has been making
scathing remarks to others about the project. Today, another project resource informs you that the
resource has intentionally provided incorrect information about the project that could impact the
project cost and schedule. What is the best response?
Confront the resource about his behavior, and PMI's code of ethics states that project managers have a duty to
notify the customer of the situation. respect and hold others and their ideas in high regard and to confront
others who engage in disruptive behaviors. In this situation, you should
respectfully confront the resource about his or her behavior and notify
the customer about the situation. Failing to confront the resource or
intentionally excluding a required resource from a project is
unprofessional, could negatively impact the project, and are violations
of the code of ethics. [PMI Code of Ethics and Professional Conduct,
Page 3]

Your response:
Incorrect response: Do nothing. The customer is always right.
Incorrect response: Exclude the resource from team meetings.
Incorrect response: Tell the customer about the situation and ask them to assign a new resource.
24. You have committed to a project budget of $576,400. However, you now realize that there was
an error in your calculations and the actual project cost will be $612,400. How should you handle
this?
Notify the project stakeholders of your error Project stakeholders must be notied immediately. The code of ethics
immediately. mandates that project managers disclose and accept responsibility for
any errors or omissions they may make. After the project stakeholders
have been notied, then an analysis of ways to compensate for the
variance may be conducted. [PMI Code of Ethics and Professional
Conduct, Page 2]

Your response:
Incorrect response: Use the contingency reserves for this variance.
Incorrect response: Crash the project.
Incorrect response: Fast track the project.

25. Your customer has just called and said they must have the nal project schedule three weeks
earlier than they had previously stated. You have not yet completed the WBS, so you ask a
colleague for advice as to how to proceed. Your colleague advises you to forget about nishing the
WBS, ask the team to provide estimates based on past projects, and add those estimates together
to come up with a date. What should you do?
Advise the customer that the shortened Always advise the customer whenever there is a potential impact to
delivery time could signicantly impact the scope, cost, or schedule. Failure to do so for any reasoneven when
accuracy of both the cost and schedule of the requested by the customeris unprofessional. Project managers must
project. Then create a WBS and ask the team always provide accurate project information and follow all processes
to provide analogous estimates of both timing and policies. Following the colleague's advice to modify or not follow
and reserves required. Create the schedule project management processes, noting the shortened delivery date in
based on this. the risk log, and padding the reserves would all represent violations of
the PMI code. [PMI Code of Ethics and Professional Conduct, Pages 2,
4]

Your response:
Incorrect response: Create a WBS and ask the team to provide analogous estimates of both timing and reserves required.
Create the schedule based on this, and note the shortened schedule delivery deadline to the risk log.
Incorrect response: Pad the reserves an additional 20%
Incorrect response: Follow the colleague's advice.
26. You are 30 days into a 60-day project and discover that a project resource has been removed
from your project. What is the best response?
Inform the project stakeholders how this Inform the project stakeholders what the impact to the current project
impacts the project. is. Once the stakeholders are aware of the potential impact, you can
proceed with an analysis of available options. The PMI code of ethics
mandates project managers to disclose accurate and timely
information, even bad or unfavorable information. [PMI Code of Ethics
and Professional Conduct, Page 4, 5]

Your response:
Incorrect response: Acquire another resource.
Incorrect response: Crash the project.

27. When reviewing quarterly expenses for your project with the nance department, it becomes
clear there is a discrepancy between the projected, budgeted and actual costs incurred for
equipment procured from a specic vendor. This cost variance puts the project over budget by 2%,
inclusive of reserves. After reviewing and comparing the quotes with the invoices, it is discovered
that the quotes were issued in Canadian dollars while the invoices were issued in US dollars. Which
of the following is the best option?
Notify the project stakeholders of the situation Notify project stakeholders immediately and accept responsibility for
immediately and take responsibility for the the error. PMI's code of ethics requires project managers to provide
error. accurate and timely project informationincluding bad newsand to
take full responsibility for all errors and omissions. Whenever there is an
impact to cost, scope, or schedule, the project manager must notify
the project stakeholders; once they have been notied, analysis of
options to deal with the impact can be undertaken. [PMI Code of Ethics
and Professional Conduct, Pages 2, 5]

Your response:
Incorrect response: Do not notify project stakeholders and crash the project scope and schedule
Incorrect response: Dispute the charges with the vendor.
Incorrect response: Renegotiate the contract.
28. While reviewing documentation to close out your project, you nd evidence that a company
employee who was not on your project team may have embezzled several thousand dollars of
company funds.What do you do?
Immediately report this to appropriate Immediately report this to appropriate management. PMI's code of
management. ethics requires that practitioners report any illegal activity to the
appropriate management. Failure to do so or delaying such reporting
would constitute a violation of the code. [PMI Code of Ethics and
Professional Conduct, Pages 2, 5]

Process Group: Closing
Your response:
Incorrect response: Call a team meeting to gather additional evidence, then notify appropriate management.
Incorrect response: File a complaint with PMI.

29. Your manager offers you a position managing a project that is much larger than any other
project you have undertaken up to this point. It will be a stretch assignment for you. What do you
do?
Tell your manager that you are interested in You must fully disclose your gaps in experience and skills before
the position, but fully disclose that the gaps accepting a position for which you are not fully qualied. The PMI Code
between the job requirements and your of Ethics and Professional Conduct requires project managers to
experience. If the offer still stands, then accept only those positions for which they are fully qualied. In
accept the position. instances where a project manager is offered a stretch or
developmental position, he or she must fully disclose areas where his
or her skills or experience do not match the requirements of the job.
This enables project stakeholders to make an informed decision about
the project manager's suitability for the job. [PMI Code of Ethics and
Professional Conduct, Page 2]

Your response:
Incorrect response: Accept the position.
Incorrect response: Ask if any training will be provided. If yes, accept the position.
Incorrect response: Do not accept the position.
30. The usual moderator for your company's weekly project review meeting is on vacation, and you
have been asked to facilitate the meeting in his absence. While compiling the project reporting
data to go into the master status report that is submitted to the executive team, you discover there
are several projects that are reporting a negative CV, but the master report shows these as positive.
What do you do?
Change the status report to show accurate You should change the status report to reect accurate project status
status and report the discrepancies to the and report this to the appropriate management. Project managers are
appropriate management. required to provide accurate and timely information about projects and
to inform appropriate management about the errors and omissions of
others. [PMI Code of Ethics and Professional Conduct, Page 2]

Your response:
Incorrect response: Ask the regular moderator about the discrepancies when he returns.
Incorrect response: Change the report to show accurate status.
Incorrect response: File a complaint with PMI

31. Two weeks ago, you accepted a consulting engagement to manage a project for a customer.
Today, you get a call from a previous client asking you to take over management of a project
already in progress, with a much higher pay rate than the project you are already on. Both are full-
time jobs. Which of the following is the best response?
Decline the new project, citing workload and The best choice is to decline the new project. PMI's code of
prior commitments. professional conduct requires project managers to fulll commitments
they have made and to do what they say they will do. [PMI Code of
Ethics and Professional Conduct, Page 2]

Your response:
Incorrect response: Ask your existing customer if they can postpone their project until the new one is nished.
Incorrect response: Accept the new position and keep your existing position.
Incorrect response: Accept the new project and end your current engagement.
32. You are reviewing control charts for your manufacturing project and notice that the upper
control limit of the product being developed is frequently exceeded. You also notice that there is
an unexpected cost overrun. You call a team meeting to discuss your ndings, during which you
learn that amounts of certain materials being used exceed the customers requirements. The team
says doing so makes the product "even stronger than the customer asked for." What is the best
approach?
Notify the stakeholders of the situation and Gold-plating is never appropriate; the project stakeholders must be
explain the impacts to scope, schedule, and notied of the situation. The code of ethics requires that the project
cost. manager disclose errors or omissions made by others to the
appropriate management. [PMI Code of Ethics and Professional
Conduct, Pages 2, 4, 5]

Your response:
Incorrect response: Congratulate the team on a job well done.
Incorrect response: Inform the customer their product will exceed their expectations.
Incorrect response: Request a scope change.

33. During a status meeting, your customer asserts that it is unnecessary to train manufacturing
staff to perform a basic task required for his project. He believes that the effort and cost associated
with the training are wasted and should be used elsewhere on the project. What do you do?
Explain to the customer and the project The project manager should never accept a demand to cut or change
stakeholders the potential impact on the any project element without dening the associated risks. Before
project that this will have. making any changes, the project manager is bound by the code of
ethics to explain to the customer and other stakeholders the possible
impacts to the project scope, schedule, and cost that this request could
cause. [PMI Code of Ethics and Professional Conduct, Pages 4, 5]

Your response:
Incorrect response: Follow the customer's instructions and stop the training.
Incorrect response: Continue training but do not tell the customer, and use reserves to cover the cost and time required.
34. The testers on the software development project you are managing have said repeatedly that
the processes required to certify each release are overkill and are actually much more work than is
required. The project is slightly ahead of schedule. What do you do?
Implement a continuous improvement Implementing a continuous program to optimize, add, or remove

program for testing processes. testing processes is the best choice. Project managers are bound by
the PMI Code of Ethics and Professional Conduct to follow all
processes and policies in place. However, where processes are not as
effective as they could be, formal changes are acceptable. [PMBOK 5th
Edition, page 241 and PMI Code of Ethics and Professional Conduct,
Pages 3, 4]

Your response:
Incorrect response: Do nothing. Full testing is required for quality assurance.
Incorrect response: Explain to the team why the testing processes are required.
Incorrect response: Advise the testers that they can test the software anyway they wish, as long as the documented
requirements are met.
35. Your manufacturing project is contractually required to complete on a specic date. No
additional funding or work is permitted beyond that date. You have just discovered a quality
problem that affects less than one percent of the product produced by this project. Identifying the
cause and implementing corrective action will cause the project to complete after the contract
deadline. What do you do?
Notify the project stakeholders immediately. Report this to the project stakeholders immediately. Once they are
notied, a plan forward can be developed within the terms of the
contract. Project managers are bound by the code of ethics to disclose
accurate and timely information about the project. [PMI Code of Ethics
and Professional Conduct, Pages 4, 5]

Your response:
Incorrect response: Compress the schedule.
36. Additional requirements and work have been added to your project; these additions will
increase project cost. They were not identied during the risk management process, so they were
not included in the project budget or reserves. What should you do?
Notify the project sponsor. Notify the project sponsor. He or she must be involved in acquiring
additional funds. Project stakeholders and appropriate management
must be notied when there is an impact to the project, particularly
when it affects scope, cost, or schedule. [PMI Code of Ethics and
Professional Conduct, Pages 4, 5]

Your response:
Incorrect response: Change the project charter.
Incorrect response: Remove non-critical tasks from the project.
37. The software company where you are a project manager is attempting to make a sale to a large
manufacturing company. The sales team has learned that a competing company where you had
worked as a project manager several years before is also trying to get this same business. The sales
team asks you to provide condential information about your former employer's products and
corporate operations in an attempt to gain a competitive advantage. What should you do?
Decline to provide the information. Decline to provide the information. Project managers are required to
protect the intellectual property of others. This situation is a clear
conict of interest between the current and former employers. Project
managers must conduct themselves in a fair and honest manner and
keep condential information to themselves, as stated in the PMI Code
of Ethics. [PMI Code of Ethics and Professional Conduct, Page 3]

Your response:
Incorrect response: Provide information with the caveat that you remain anonymous.
Incorrect response: Inform your manager.
Incorrect response: Provide the information.
38. A resource on your project has asked for a copy of the word processing software in use at your
company so that he or she can install it at home and complete project work from there. What do
you do?
Refer him to the IT group for assistance. Refer the resource to the IT group for assistance. Project managers are
required to protect others intellectual propertyincluding copyrighted
information such as softwarein accordance with all applicable
policies, laws, and regulations. [PMI Code of Ethics and Professional

Your response:
Incorrect response: Burn a copy of the software on CD.
Incorrect response: Show him where to download a copy on the internet.
Incorrect response: Loan him your personal copy.
39. While you were on vacation, the resource acting as your backup implemented several changes
on the project without proper approval. What do you do?

Notify the project stakeholders immediately. Notify the project stakeholders about the situation immediately. Once
they are aware of the facts at hand, a path forward can be developed.
PMI's code requires project managers to follow all project processes
and policies and to report to appropriate management when these
processes and policies have not been followed. [PMI Code of Ethics
and Professional Conduct, Page 2]

Your response:
Incorrect response: Back out the changes until they can be approved.
Incorrect response: Present the changes at the next change control board meeting.
40. Your customer is pressuring you to begin project work immediately, even though the project
schedule, scope, and charter have not been completed. What do you do?
Stand your ground and refuse to start the It is the project manager's responsibility to follow proper project
project until all proper planning processes processes, and to insist that othersincluding project sponsors,
have been completed. stakeholders, and customersalso adhere to the project processes.
Failure to do so is a violation of the PMI Code of Ethics and Professional
Conduct. [PMI Code of Ethics and Professional Conduct, Page 2]

Your response:
Incorrect response: Identify critical path items and schedule those.
Incorrect response: Start the project and work on the planning in parallel.
Incorrect response: Create a scope document and start the project.
41. Your company is planning to deploy a corporate accounting software project. It will take over a
year to complete, have a budget of over $5 million, and be implemented at 16 corporate locations
around the world. The project sponsor wants to bring in an outside resource to be the project
manager. This person, the sponsor's brother-in-law, has many years of nance experience but no
experience or training in project management. You are a PMP; what should you do?

Notify appropriate management that there is a Notify appropriate management that the sponsor has a conict of
potential conict of interest. interest. Not only is the potential project manager a relative, he is also
neither trained nor experienced in project management. PMI requires
project managers to have the appropriate qualications for the projects
they are managing, and to report any violations of its code of ethics to
the appropriate management. [PMI Code of Ethics and Professional

Your response:
Incorrect response: Put together a list of resources that will help the new PM succeed.
Incorrect response: Note this as a project risk.
42. You are reviewing the procurement statement of work for a xed-price road construction
contract. You notice that there are many more bulldozers specied in the contract than have been
in use on the project. When questioned about it, the vendor says that the additional bulldozers
were added as reserve because the scope of work was not complete when the contract was signed.
Who is at fault?
The project manager The project manager is responsible for dening the full scope of the
project before entering into any procurement contracts. Failing to fully
elaborate the work to be done on the project can cause the seller to
factor large reserves into the project. The result is that the project may
end up costing more than it otherwise would have. PMI's Code of
Ethics requires project managers to follow all project processes and
policies and to accept responsibility for errors and omissions that they
have made. [PMI Code of Ethics and Professional Conduct, Page 2]

Your response:
Incorrect response: The procurement team
Incorrect response: No one
Incorrect response: The vendor
43. Robert's project is a high priority project for his organization. Project stakeholder engagement
is crucial for the success of the project. Robert needs to discuss the project stakeholder
engagement levels with his project team on a regular basis. Which of the following is the best
platform where Robert can review this with his team?
Project status review meetings The phase gates and the kill points are the project reviews that are
done at the closure of each phase of the project. Managing stakeholder
engagement levels should be a continuous process that does not wait
for a project phase to complete. Information management systems can
be used for the exchange of project information, but project status
review meetings are interactive communication sessions among the
project team members. A project status review meeting provides the
best platform to discuss the current engagement levels of the project
stakeholders. [PMBOK 5th edition, Pages 41, 413]

Your response:
Incorrect response: Phase gates
Incorrect response: Kill points
Incorrect response: Information management system
44. James is currently managing a software upgrade project. He has recently identied and
analyzed his key project stakeholders. He is now searching his organizational process assets for a
template with which he can update the results of this analysis along with the planned strategies
required to engage the stakeholders effectively. Which of the following should he search for?
Stakeholder management plan A change request form is used to initiate a change in the project
baselines. The risk management plan does not document the
stakeholder management strategy. Although the stakeholder register
contains stakeholder identication, classication and assessment
information, it does not record the stakeholder management strategy.
James should search for a stakeholder management plan template
where all this information can be updated. [PMBOK 5th edition, Page
403]

Your response:
Incorrect response: Risk management plan
Incorrect response: Change request form

45. Rob has been assigned to manage a complex project. Rob has recently acquired his PMP
certication and is excited about applying his newly acquired knowledge to his project. During the
project initiation, he produced the stakeholder register and impressed his project sponsor. Rob is
now about to develop the stakeholder management plan for his project. This has made the project
sponsor a bit uncomfortable as he thinks that Rob is spending too much time doing paperwork
instead of actually executing the project work. The project sponsor has asked Rob to explain the
difference between the stakeholder register and the stakeholder management plan. How shall Rob
respond?
The stakeholder register only contains basic It must be noted that the project manager is responding to the project
stakeholder assessment information, while the sponsor in order to defend a position. The sponsor is asking for the
stakeholder management plan includes difference between the two documents. The best response should not
detailed stakeholder management strategy only clarify the difference between the two, it should also make some
that ensures project success. business sense. All of the statements are technically correct, but having
a stakeholder management strategy to ensure success makes more
business sense. [PMBOK 5th edition, Page 399]

Your response:
Incorrect response: The stakeholder management plan is a component of the project management plan while the
stakeholder register is not.
Incorrect response: The stakeholder register is produced during the project initiation while the stakeholder management
plan is produced during the project planning phase.
Incorrect response: Developing the stakeholder management plan is a good project management practice.
46. A manufacturing company has recently initiated a PMO in the company. Jane has been hired as
a project management consultant to develop the project management framework and project
document templates. Jane is currently developing a template for the stakeholder management
plan. Which of the following is not a component of the stakeholder management plan?
Project stakeholders' current issues Project issues are recorded in the project's issues register. Stakeholders'
current issues are not recorded in the stakeholder management plan.
The other choices are typical components of a stakeholder
management plan. [PMBOK 5th edition, Page 403]

Your response:
Incorrect response: Method of reviewing and updating the stakeholder management plan
Incorrect response: Project stakeholders' current communication requirements
Incorrect response: Current and preferred engagement status of the key stakeholders
47. Andrew has been assigned to introduce a new human resource management system in his
organization. This is the rst time Andrew is managing a project. He has recently submitted his
project management plan with all the subsidiary plans to the PMO. The PMO has objected that the
project management plan does not include the method for updating the stakeholder management
plan. Andrew should include this procedure in which of the following documents?
Stakeholder management plan The procedure to update the stakeholder management plan is
documented in the stakeholder management plan itself. The other
mentioned documents do not record this information. [PMBOK 5th
edition, Page 403]

Your response:
Incorrect response: Scope management plan
Incorrect response: Conguration management plan
48. Susan is managing the deployment of a quality management system in her organization. The
organization has a PMO that uploads all the project documents to a centralized information
system accessible to all employees. Which of the following is a sensitive project document that
must not be shared with everyone in the company?
Stakeholder management plan The stakeholder management plan is a sensitive document as it

contains information about the resisting project stakeholders. This plan
must not be shared with everybody in the organization. [PMBOK 5th
edition, Page 404]

Your response:
Incorrect response: Schedule management plan
Incorrect response: Scope management plan
Incorrect response: Quality management plan
49. Kate's project is in execution. During an internal project review meeting, Kate nds out that the
stakeholder management plan needs an update. The last update was done two weeks earlier.
According to the stakeholder management plan, the plan is required to be reviewed and updated
on a monthly basis. The nature of the required update does not require following the formal
change control process. What should Kate do?
Go ahead and do the required update. There is no need to seek the project sponsor's guidance on this issue.
Kate is the project manager, and as long as the nature of the needed
update does not require following the formal change control process,
she can update the plan right away. Although the stakeholder
management plan requires a monthly review, updates can be done at
any time as needed. [PMBOK 5th edition, Page 403]

Your response:
Incorrect response: Wait for a couple of weeks to do the required update.
Incorrect response: First update the plan review procedure before making the required update.
Incorrect response: Seek the project sponsor's guidance.
50. Sarah is about to start developing her project stakeholder management plan. She is currently
gathering all the required inputs for this process. She has already created the stakeholder register
and has gotten access to the organizational process assets and enterprise environmental factors.
Which of the following inputs is still missing?
Project management plan Sarah is about to start the Plan Stakeholder Management process. The
four inputs to this process are the project management plan,
stakeholder register, organizational process assets and enterprise
environmental factors. The stakeholder management plan template
and the lessons learned from past similar projects are essential inputs
to this process; however, these are already included in the
organizational process assets. [PMBOK 5th edition, Page 399]

Your response:
Incorrect response: Project charter
Incorrect response: Lessons learned from the past similar projects
Incorrect response: Stakeholder management plan template

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Practice Test Results

Your Test Score:

Test Question Review

indicates a correct response.

indicates an in-correct response.

CORRECT RESPONSE REASON

Knowledge Area / Topic Area: Project Stakeholder Management

Your response: BLANK

Incorrect response: Jack's incompetence; as he is dependent on Andrew's opinion

Incorrect response: A conict of interest situation as Jack knows Andrew

CORRECT RESPONSE REASON

Knowledge Area / Topic Area: Project Stakeholder Management

Incorrect response: Project management plan

Incorrect response: Stakeholder register

Incorrect response: Enterprise environmental factors

CORRECT RESPONSE REASON

Knowledge Area / Topic Area: Project Human Resource Management

Incorrect response: Awareness

Incorrect response: Control

Incorrect response: Management

CORRECT RESPONSE REASON

Knowledge Area / Topic Area: Project Integration Management

Incorrect response: Wait and see if a project charter is needed.

5. Which of these is an input to the Collect Requirements process?

CORRECT RESPONSE REASON

Knowledge Area / Topic Area: Project Scope Management

Incorrect response: Observations

Incorrect response: Risk register

Incorrect response: Scope statement

Knowledge Area / Topic Area: Project Quality Management

Incorrect response: Quality Audits

Incorrect response: Anity diagrams

Incorrect response: Interrelationship digraphs

CORRECT RESPONSE REASON

Knowledge Area / Topic Area: Project Integration Management

Incorrect response: Project Communication management

Incorrect response: Project Scope Management

Incorrect response: Project Procurement Management

CORRECT RESPONSE REASON

Knowledge Area / Topic Area: Project Risk Management

Incorrect response: Time and Material contract

Incorrect response: Cost-Plus-Fixed-Fee contract

Incorrect response: Cost-Plus-Incentive-Fee contract

CORRECT RESPONSE REASON

Knowledge Area / Topic Area: Project Cost Management

Incorrect response: 40000

Incorrect response: 120000

Incorrect response: 90000

CORRECT RESPONSE REASON

Knowledge Area / Topic Area: Prof. Responsibility

Incorrect response: Code of Practitioner Ethics

Incorrect response: Code of Honorable Conduct

Incorrect response: Code of Ethical Standards.

11. Which of the following statements regarding team building is correct?

CORRECT RESPONSE REASON

Knowledge Area / Topic Area: Project Human Resource Management

CORRECT RESPONSE REASON

Knowledge Area / Topic Area: Prof. Responsibility

CORRECT RESPONSE REASON

Knowledge Area / Topic Area: Prof. Responsibility

CORRECT RESPONSE REASON

Knowledge Area / Topic Area: Prof. Responsibility

Incorrect response: Non PMI members who hold a PMI certication

CORRECT RESPONSE REASON