EMPLOYEE SATISFACTION SURVEY (PLANT-1)

Highly Satisfied Average Dissatisfied

Satisfied
Work Culture:

The infrastructure (Tools and

1 Equipments,Lighting,Ventilation,Parking Facilities,Toilets,Drinking 29 11 5 0
Water, Dining Area etc) provided to you in your department
enables you to do your job:
64% 24% 11% 0%

2 Your grievances and complaints are handled in time and to your 22 14 5 2

satisfaction
49% 31% 11% 4%
3 You get an opportunity to learn and grow in the work place 22 16 5 1
50% 36% 11% 2%
4 Promotions in this organisation are fair and objective 17 20 5 3
38% 44% 11% 7%
5 How safe do you find the work place? 19 19 6 0
42% 42% 13% 0%

6 How satisfied are you with personal protective equipments(PPE) 19 14 7 2

you are using at work?
43% 32% 16% 5%

7 How satisfied are you with the shop floor tidiness and general 24 14 7 0
cleanliness of the factory premises?
53% 31% 16% 0%
How satisfied are you with the work
8 ethics(Integrity,Honesty,Morality,Sincerity) at NPT when 11 20 10 4
compaired to known industries in the vicinity?
24% 44% 22% 9%

Highly Satisfied Average Dissatisfied

Satisfied
Motivation:
9 Which of the following factors motivate you the most?

A HR Practices(Dress Code,Leave Policy) 20 14 9 0

47% 33% 21% 0%
B Interesting Tasks 9 17 9 5
20% 38% 20% 11%
C Job Security 20 17 7 1
44% 38% 16% 2%
D Recognition 34 6 3 1
77% 14% 7% 2%
E Responsibility/Initiative 30 11 3 1
67% 24% 7% 2%
F Training and Development 20 18 6 1
44% 40% 13% 2%

Highly Satisfied Average Dissatisfied

Satisfied
Leadership:

10 How easy it is to communicate with your supervisor/manager? 23 15 4 1

52% 34% 9% 2%

11 How satisfied are you with the feedback you receive from your 14 21 9 1
supervisor/manager?
31% 47% 20% 2%

12 How satisfied are you with the support you get from your 18 16 9 2
supervisor/manager
40% 36% 20% 4%

Highly Satisfied Average Dissatisfied

Satisfied
Welfare and Benefits:
 13 The welfare facilities provided in your organization are adequate 16 23 3 2
and well maintained
36% 52% 7% 5%
A Paid Holidays, Paid Leaves, Compensatory Off's 8 6 11 6
18% 13% 24% 13%
B Support, Appreciation 14 26 3 2
31% 58% 7% 4%
C Esi Facilities, Maternity and Paternity Leave for child care 34 9 1 0
77% 20% 2% 0%
14 Medical facilities (Firdt Aid) provided: 27 16 2 0
60% 36% 4% 0%
15 Snacks provided 20 8 10 6
44% 18% 22% 13%
16 How satisfied are you with the new systems introduced:
A Performance Management System 18 21 6 0
40% 47% 13% 0%
B Welfare Activities(Quizes,CompetitionsBirthday 28 13 3 0
Celebrations,Pooja for Festivals etc)
62% 29% 7% 0%
C Safety Trainings 26 9 7 3
58% 20% 16% 7%

Highly Satisfied Average Dissatisfied

Satisfied
Salary
17 How satisfied are you with your current salary 12 12 5 7
27% 27% 11% 16%
18 How do you feel about the fairness of the wage system at your
20 19 2 4
work place
44% 42% 4% 9%
 Highly Satisfied Average Dissatisfied
Satisfied
Training

19 The training programmes given help you to develop and improve 13 25 6 1

your knowledge and skills:
29% 56% 13% 2%
20 You get full cooperations from other departments: 24 9 10 2
53% 20% 22% 4%
21 Your opinion is taken into account in the department: 17 17 10 0
38% 38% 22% 0%

Highly Satisfied Average Dissatisfied

Satisfied
Organization
22 Overall, how satisfied are you with the company as a place to
29 8 7 0
work
64% 18% 16% 0%
 Highly No
Dissatisfied Response Total

0 0

45
0% 0%

2 0
45
4% 0%
0 1 44
0% 2%
0 0 45
0% 0%
1 0 45
2% 0%

2 1
44
5% 2%

0 0
45
0% 0%

0 0
45
0% 0%

Highly No
Dissatisfied Response Total
 0 2 43
0% 5%
5 0 45
11% 0%
0 0 45
0% 0%
0 1 44
0% 2%
0 0 45
0% 0%
0 0 45
0% 0%

Highly No
Dissatisfied Response Total

1 1 44
2% 2%

0 0
45
0% 0%

0 0
45
0% 0%

Highly No
Dissatisfied Response Total
 0 1
44
0% 2%
14 0 45
31% 0%
0 0 45
0% 0%
0 1 44
0% 2%
0 0 45
0% 0%
1 0 45
2% 0%

0 0 45
0% 0%

1 0
45
2% 0%
0 0 45
0% 0%

Highly No
Dissatisfied Response Total

8 1 44
18% 2%

0 0
45
0% 0%
 Highly No
Dissatisfied Response Total

0 0
45
0% 0%
0 0 45
0% 0%
1 0 45
2% 0%

Highly No Total
Dissatisfied Response

1 0
45
2% 0%
 EMPLOYEE SATISFACTION SURVEY (PLANT-2

Highly
Satisfied
Work Culture:

The infrastructure (Tools and

1 Equipments,Lighting,Ventilation,Parking 36
Facilities,Toilets,Drinking Water, Dining Area etc) provided to you
in your department enables you to do your job:
19%

2 Your grievances and complaints are handled in time and to your 28

satisfaction
15%
3 You get an opportunity to learn and grow in the work place 57
31%
4 Promotions in this organisation are fair and objective 37
20%
5 How safe do you find the work place? 58
31%

6 How satisfied are you with personal protective equipments(PPE) 50

you are using at work?
27%

7 How satisfied are you with the shop floor tidiness and general 49
cleanliness of the factory premises?
26%
How satisfied are you with the work
8 ethics(Integrity,Honesty,Morality,Sincerity) at NPT when 55
compaired to known industries in the vicinity?
29%

Highly
Satisfied
Motivation:
9 Which of the following factors motivate you the most?

A HR Practices(Dress Code,Leave Policy) 42

23%
B Interesting Tasks 43
23%
C Job Security 54
29%
D Recognition 44
24%
 E Responsibility/Initiative 48
26%
F Training and Development 60
32%

Highly
Satisfied
Leadership:

10 How easy it is to communicate with your supervisor/manager? 70

37%

11 How satisfied are you with the feedback you receive from your 64
supervisor/manager?
34%

12 How satisfied are you with the support you get from your 48
supervisor/manager
26%

Highly
Satisfied
Welfare and Benefits:

13 The welfare facilities provided in your organization are adequate 35

and well maintained
19%
A Paid Holidays, Paid Leaves, Compensatory Off's 35
19%
B Support, Appreciation 47
25%
C Esi Facilities, Maternity and Paternity Leave for child care 68
36%
14 Medical facilities (Firdt Aid) provided: 56
30%
15 Snacks provided 47
25%
16 How satisfied are you with the new systems introduced:
A Performance Management System 37
20%
B Welfare Activities(Quizes,CompetitionsBirthday
83
Celebrations,Pooja for Festivals etc)
44%
C Safety Trainings 68
36%
 Highly
Satisfied
Salary
17 How satisfied are you with your current salary 29
16%
18 How do you feel about the fairness of the wage system at your
44
work place
24%

Highly
Satisfied
Training

19 The training programmes given help you to develop and 57

improve your knowledge and skills:
31%
20 You get full cooperations from other departments: 48
26%
21 Your opinion is taken into account in the department: 42
23%

Highly
Satisfied
Organization
22 Overall, how satisfied are you with the company as a place to
68
work
37%
ON SURVEY (PLANT-2)

Highly No
Satisfied Average Dissatisfied
Dissatisfied Response Total

90 40 16 5 1

187
48% 21% 9% 3% 1%

66 60 23 9 2
186
35% 32% 12% 5% 1%
67 38 14 9 3 185
36% 21% 8% 5% 2%
71 50 20 8 2 186
38% 27% 11% 4% 1%
66 46 10 7 1 187
35% 25% 5% 4% 1%

79 41 13 5 0
188
42% 22% 7% 3% 0%

67 52 11 7 2
186
36% 28% 6% 4% 1%

69 42 18 3 1
187
37% 22% 10% 2% 1%

Highly No
Satisfied Average Dissatisfied
Dissatisfied Response Total

69 41 18 13 5 183
38% 22% 10% 7% 3%
58 51 30 3 3 185
31% 28% 16% 2% 2%
65 34 18 15 2 186
35% 18% 10% 8% 1%
72 52 15 2 3 185
39% 28% 8% 1% 2%
 86 36 13 3 2 186
46% 19% 7% 2% 1%
69 32 19 7 1 187
37% 17% 10% 4% 1%

Highly No
Satisfied Average Dissatisfied
Dissatisfied Response Total

67 34 12 5 0 188
36% 18% 6% 3% 0%

72 33 13 6 0
188
38% 18% 7% 3% 0%

76 42 19 2 1
187
41% 22% 10% 1% 1%

Highly No
Satisfied Average Dissatisfied
Dissatisfied Response Total

73 63 14 2 1
187
39% 34% 7% 1% 1%
57 39 25 32 0 188
30% 21% 13% 17% 0%
56 50 19 15 1 187
30% 27% 10% 8% 1%
62 27 16 14 1 187
33% 14% 9% 7% 1%
63 44 19 6 0 188
34% 23% 10% 3% 0%
58 50 20 12 1 187
31% 27% 11% 6% 1%

77 53 16 4 1 187
41% 28% 9% 2% 1%

58 22 14 10 1
187
31% 12% 7% 5% 1%
64 39 12 5 0 188
34% 21% 6% 3% 0%
 Highly No
Satisfied Average Dissatisfied
Dissatisfied Response Total

52 63 28 15 1 187
28% 34% 15% 8% 1%

73 49 16 3 3
185
39% 26% 9% 2% 2%

Highly No
Satisfied Average Dissatisfied
Dissatisfied Response Total

72 41 12 4 2
186
39% 22% 6% 2% 1%
80 33 18 6 3 185
43% 18% 10% 3% 2%
72 44 22 5 3 185
39% 24% 12% 3% 2%

Highly No
Satisfied Average Dissatisfied
Dissatisfied Response Total

65 38 8 7 2
186
35% 20% 4% 4% 1%
 EMPLOYEE SATISFACTION SURVEY -JANUAR

Highly
Satisfied
Work Culture:

The infrastructure (Tools and

1 Equipments,Lighting,Ventilation,Parking 65
Facilities,Toilets,Drinking Water, Dining Area etc) provided to you
in your department enables you to do your job:
28%

2 Your grievances and complaints are handled in time and to your 50

satisfaction
22%
3 You get an opportunity to learn and grow in the work place 79
34%
4 Promotions in this organisation are fair and objective 54
23%
5 How safe do you find the work place? 77
33%

6 How satisfied are you with personal protective equipments(PPE) 69

you are using at work?
30%

7 How satisfied are you with the shop floor tidiness and general 73
cleanliness of the factory premises?
31%
How satisfied are you with the work
8 ethics(Integrity,Honesty,Morality,Sincerity) at NPT when 66
compaired to known industries in the vicinity?
28%

Highly
Satisfied
Motivation:
9 Which of the following factors motivate you the most?

A HR Practices(Dress Code,Leave Policy) 62

27%
B Interesting Tasks 52
23%
C Job Security 74
32%
D Recognition 78
34%
E Responsibility/Initiative 78
34%
F Training and Development 80
 34%

Highly
Satisfied
Leadership:

10 How easy it is to communicate with your supervisor/manager? 93

40%

11 How satisfied are you with the feedback you receive from your 78
supervisor/manager?
33%

12 How satisfied are you with the support you get from your 66
supervisor/manager
28%

Highly
Satisfied
Welfare and Benefits:

13 The welfare facilities provided in your organization are adequate 51

and well maintained
22%
A Paid Holidays, Paid Leaves, Compensatory Off's 43
18%
B Support, Appreciation 61
26%
C Esi Facilities, Maternity and Paternity Leave for child care 102
44%
14 Medical facilities (Firdt Aid) provided: 83
36%
15 Snacks provided 67
29%
16 How satisfied are you with the new systems introduced:
A Performance Management System 55
24%
B Welfare Activities(Quizes,CompetitionsBirthday 111
Celebrations,Pooja for Festivals etc)
48%
C Safety Trainings 94
40%

Highly
Satisfied
Salary
17 How satisfied are you with your current salary 41
18%
18 How do you feel about the fairness of the wage system at your 64
work place
 How do you feel about the fairness of the wage system at your 64
work place
28%

Highly
Satisfied
Training

19 The training programmes given help you to develop and 70

improve your knowledge and skills:
30%
20 You get full cooperations from other departments: 72
31%
21 Your opinion is taken into account in the department: 59
26%

Highly
Satisfied
Organization
22 Overall, how satisfied are you with the company as a place to 97
work
42%
URVEY -JANUARY, 2016

Highly No
Satisfied Average Dissatisfied
Dissatisfied Response Total

101 45 16 5 1
232

44% 19% 7% 2% 0%

80 65 25 11 2
231
34% 28% 11% 5% 1% 56%
83 43 15 9 4
229
36% 19% 7% 4% 2%
91 55 23 8 2
231
39% 24% 10% 3% 1% 63%
85 52 10 8 1
232
37% 22% 4% 3% 0%

93 48 15 7 1
232
41% 21% 7% 3% 0%

81 59 11 7 2
231
35% 25% 5% 3% 1%

89 52 22 3 1
232

38% 22% 9% 1% 0%

Highly No
Satisfied Average Dissatisfied Total
Dissatisfied Response

83 50 18 13 7
226
37% 22% 8% 6% 3% 64%
75 60 35 8 3
230
33% 26% 15% 3% 1% 55%
82 41 19 15 2
231
35% 18% 8% 6% 1%
78 55 16 2 4
229
34% 24% 7% 1% 2%
97 39 14 3 2
231
42% 17% 6% 1% 1%
87 38 20 7 1
232
 232
38% 16% 9% 3% 0%

Highly No
Satisfied Average Dissatisfied Total
Dissatisfied Response

82 38 13 6 1
232
35% 16% 6% 3% 0%

93 42 14 6 0
233
40% 18% 6% 3% 0%

92 51 21 2 1
232
40% 22% 9% 1% 0%

Highly No
Satisfied Average Dissatisfied Total
Dissatisfied Response

96 66 16 2 2
231
42% 29% 7% 1% 1% 64%
63 50 31 46 0
233
27% 21% 13% 20% 0% 45%
82 53 21 15 1
232
35% 23% 9% 6% 0% 62%
71 28 16 14 2
231
31% 12% 7% 6% 1%
79 46 19 6 0
233
34% 20% 8% 3% 0%
66 60 26 13 1
232
28% 26% 11% 6% 0% 57%

98 59 16 4 1
232
42% 25% 7% 2% 0%

71 25 14 11 1
232
31% 11% 6% 5% 0%
73 46 15 5 0
233
31% 20% 6% 2% 0%

Highly No
Satisfied Average Dissatisfied Total
Dissatisfied Response

64 68 35 23 2
231
28% 29% 15% 10% 1% 45%

92 51 20 3 3
230
 92 51 20 3 3
230
40% 22% 9% 1% 1%

Highly No
Satisfied Average Dissatisfied Total
Dissatisfied Response

97 47 13 4 2
231
42% 20% 6% 2% 1%
89 43 20 6 3
230
39% 19% 9% 3% 1%
89 54 22 6 3
230
39% 23% 10% 3% 1% 64%

Highly No
Satisfied Average Dissatisfied Total
Dissatisfied Response

73 45 8 8 2
231
32% 19% 3% 3% 1%
 EMPLOYEE SATISFACTION SURVEY-JANUARY 2016

Work Culture:

1 The infrastructure (Tools and Equipments,Lighting,Ventilation,Parking

Facilities,Toilets,Drinking Water, Dining Area etc) provided to you in
your department enables you to do your job:
Highly Satisfied 28%
Satisfied 44%
Average 19%
Dissatisfied 7%
Highly Dissatisfied 2%
Total 72%

Your grievances and complaints are handled in time and to your

satisfaction
2

Highly Satisfied 22%

Satisfied 34%
Average 28%
Dissatisfied 11%
Highly Dissatisfied 5%
Toatal 56%

3 You get an opportunity to learn and grow in the work place

Highly Satisfied 34%
Satisfied 36%
Average 19%
Dissatisfied 7%
Highly Dissatisfied 4%
Toatal 71%

4 Promotions in this organisation are fair and objective

Highly Satisfied 23%
Satisfied 39%
Average 24%
Dissatisfied 10%
Highly Dissatisfied 3%
Toatal 63%

5 How safe do you find the work place?

Highly Satisfied 33%
 Satisfied 37%
Average 22%
Dissatisfied 4%
Highly Dissatisfied 3%
Toatal 70%

6 How satisfied are you with personal protective equipments(PPE) you

are using at work?
Highly Satisfied 30%
Satisfied 41%
Average 21%
Dissatisfied 7%
Highly Dissatisfied 3%
Toatal 71%

7 How satisfied are you with the shop floor tidiness and general
cleanliness of the factory premises?
Highly Satisfied 31%
Satisfied 35%
Average 25%
Dissatisfied 5%
Highly Dissatisfied 3%
Toatal 66%

How satisfied are you with the work

8 ethics(Integrity,Honesty,Morality,Sincerity) at NPT when compaired
to known industries in the vicinity?
Highly Satisfied 28%
Satisfied 38%
Average 22%
Dissatisfied 9%
Highly Dissatisfied 1%
Toatal 67%
Motivation:
9 Which of the following factors motivate you the most?

A HR Practices(Dress Code,Leave Policy)

Highly Satisfied 27%
Satisfied 37%
Average 22%
Dissatisfied 8%
Highly Dissatisfied 6%
Toatal 64%
 B Interesting Tasks
Highly Satisfied 23%
Satisfied 33%
Average 26%
Dissatisfied 15%
Highly Dissatisfied 3%
Toatal 55%

C Job Security
Highly Satisfied 32%
Satisfied 35%
Average 18%
Dissatisfied 8%
Highly Dissatisfied 6%
Toatal 68%

D Recognition
Highly Satisfied 34%
Satisfied 34%
Average 24%
Dissatisfied 7%
Highly Dissatisfied 1%
Toatal 76%

E Responsibility/Initiative
Highly Satisfied 34%
Satisfied 42%
Average 17%
Dissatisfied 6%
Highly Dissatisfied 1%
Toatal 72%

F Training and Development

Highly Satisfied 34%
Satisfied 38%
Average 16%
Dissatisfied 9%
Highly Dissatisfied 3%
Toatal 75%

Leadership:

10 How easy it is to communicate with your supervisor/manager?

Highly Satisfied 40%
 Satisfied 35%
Average 16%
Dissatisfied 6%
Highly Dissatisfied 3%
Toatal 73%

11 How satisfied are you with the feedback you receive from your
supervisor/manager?
Highly Satisfied 33%
Satisfied 40%
Average 18%
Dissatisfied 6%
Highly Dissatisfied 3%
Toatal 68%

12 How satisfied are you with the support you get from your
supervisor/manager
Highly Satisfied 28%
Satisfied 40%
Average 22%
Dissatisfied 9%
Highly Dissatisfied 1%
Toatal 64%

Welfare and Benefits:

13 The welfare facilities provided in your organization are adequate and

well maintained
Highly Satisfied 22%
Satisfied 42%
Average 29%
Dissatisfied 7%
Highly Dissatisfied 1%
Toatal 64%

A Paid Holidays, Paid Leaves, Compensatory Off's

Highly Satisfied 18%

Satisfied 27%
Average 21%
Dissatisfied 13%
Highly Dissatisfied 20%
Toatal 45%

B Support, Appreciation
 Highly Satisfied 26%
Satisfied 35%
Average 23%
Dissatisfied 9%
Highly Dissatisfied 6%
Toatal 62%

C Esi Facilities, Maternity and Paternity Leave for child care

Highly Satisfied 44%
Satisfied 31%
Average 12%
Dissatisfied 7%
Highly Dissatisfied 6%
Toatal 75%

14 Medical facilities (Firdt Aid) provided:

Highly Satisfied 36%
Satisfied 34%
Average 20%
Dissatisfied 8%
Highly Dissatisfied 3%
Toatal 70%
15 Snacks provided
Highly Satisfied 29%
Satisfied 28%
Average 26%
Dissatisfied 11%
Highly Dissatisfied 6%
Toatal 57%

16 How satisfied are you with the new systems introduced:

A Performance Management System

Highly Satisfied 24%
Satisfied 42%
Average 25%
Dissatisfied 7%
Highly Dissatisfied 2%
Toatal 66%

B Welfare Activities(Quizes,CompetitionsBirthday Celebrations,Pooja

for Festivals etc)
Highly Satisfied 48%
Satisfied 31%
Average 11%
 Dissatisfied 6%
Highly Dissatisfied 5%
Toatal 78%

C Safety Trainings
Highly Satisfied 40%
Satisfied 31%
Average 20%
Dissatisfied 6%
Highly Dissatisfied 2%

Toatal 72%
Salary
17 How satisfied are you with your current salary
Highly Satisfied 18%
Satisfied 28%

Average 29%
Dissatisfied 15%
Highly Dissatisfied 10%
Toatal 45%

18 How do you feel about the fairness of the wage system at your work
place
Highly Satisfied 28%
Satisfied 40%
Average 22%
Dissatisfied 9%
Highly Dissatisfied 1%
Toatal 68%
Training

19 The training programmes given help you to develop and improve

your knowledge and skills:
Highly Satisfied 30%
Satisfied 42%
Average 20%
Dissatisfied 6%
Highly Dissatisfied 2%
Toatal 72%

20 You get full cooperations from other departments:

Highly Satisfied 31%
Satisfied 39%
Average 19%
Dissatisfied 9%
 Highly Dissatisfied 3%
Toatal 70%

21 Your opinion is taken into account in the department:

Highly Satisfied 26%

Satisfied 39%
Average 23%
Dissatisfied 10%
Highly Dissatisfied 3%
Toatal 64%
Organization
22
Overall, how satisfied are you with the company as a place to work
Highly Satisfied 42%
Satisfied 32%
Average 19%
Dissatisfied 3%
Highly Dissatisfied 3%
Toatal 74%
 ACTION PLAN
YELLOW -ACTION REQUIRED

ACTION PLAN BY WHOM BY WHEN

Grievance handling committee is already Francesca March-16

in place along with a grievance register.
Review will be done to ensure the
system is working efficiently.

Satisfied
New Uniform and Shoes will be provided Francesca End of February 2016
 Compensatory Off's are given for extra Leaves will be
Francesca
hours worked. Employees will be given credited by April 2016
EL based on past years attendance

satisfied
 Sweets are provided

satisfied
Salary Increments were given in October-
2015 based on ratings by managers.
Salary structure will be reviewed again in CSPO Apr-16
April-2016 taking into account Minimum
Wages
A suggestion box will be placed in the
shop floor to encourage employees to Francesca End of February-2016
share grievances in a confidential
manner.