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Cisco 7900 Series IP Phone

Cisco 7900 Series IP Phone


Main Menu
1. Phone Parts
5. Making Calls
Stand Adjustment button
6. Hold
Ring/Voicemail indicators
7. Accessing another line
Programmable buttons
8. Transfer
Soft Keys
Stopping a Transfer
Navigation Wheel
9. Answering multiple calls
Volume Button
10. Switching between calls
Speaker Button
11. Joining Inbound calls
Mute Button
Headset Button 12. Conference
2. Line Appearance Colors Making a Conference call
4. Feature Keys Conference List
Help Remove a party from a Conference
Messages 13. Idivert
Directories 14. Call Forward All
Settings 15. Call Park
16. Cisco Call Manager Web Page
17. Additional Assistance

Cisco 7900 Series IP Phone


Phone Parts

Main Menu

Cisco 7900 Series IP Phone


Programmable Buttons

Ring Indicator &


Stand
Voice Mail
Adjustment
Message Light
Tom Smith X3579 Button

Handset New Voicemail Msg


Redial NewCall CFwdAll DND
Soft Keys

Feature
Keys

Volume

Key Pad Headset, Mute, Speaker

Navigation Wheel

Cisco 7900 Series IP Phone


Programmable Buttons
Can be programmed as.
1. Line Appearances
2. Speed Dials
3. Other Features
(i.e. Intercoms, Page)

Cisco 7900 Series IP Phone


Programmable Buttons
When programmed as
Line Appearances
Amber (Flashing)
= New Unanswered Call
Green (Steady)
= Connected Call
Green (Flashing)
= Call on Hold
Red (Steady)
= Coverage line in use

Main Menu

Cisco 7900 Series IP Phone


Soft Keys
Are Multi-Function buttons
that enable you to use
Day to Day Features Such
as Hold, Transfer & Redial.
Menu Features Change
Ring Tones or access
Call History.
These keys change
depending on the status of
your phone.
The display will show what
features are available at that
time.
Soft Keys are
Where all the Action is!!!

Main Menu
Cisco 7900 Series IP Phone
Speaker Key (Green when activated)
The Speaker is located under the Handset, the
aaaaaaa Microphone is located towards the bottom right
aaaaaaaacorner of the phone.

Speaker

Microphone
Main Menu

Cisco 7900 Series IP Phone


Mute Key
Deactivates the Microphone on the Handset,
aaaaaaaHeadset or Speaker
aaaaaaaMake sure button is RED before saying anything!!!

Main Menu

Cisco 7900 Series IP Phone


Headset Key
Activates Headset. (Green when activated)
To Place headset in Standby mode
1. Press Headset button.
2. Press End Call Soft key.

EndCall

Main Menu

Cisco 7900 Series IP Phone


Feature Keys

Main Menu

Cisco 7900 Series IP Phone


Feature Keys
Messages Directories

Help

Services Settings

Main Menu
Messages

To access UNITY voicemail

Press once

Welcome to Unity,
please enter your PIN
Messages

Your default PIN is


12345 #
Directories

Review Call History of calls that youve missed, received, and/or placed.
(Each category stores 100 entries)
Also has a Personal & Corporate Directory

1. Missed Calls

2. Received Calls

3. Placed Calls

4. Personal Directory

Select Clear Exit

Directories Options
Directories

Missed Calls Callers that hung up or went to Voicemail.

1. Missed Calls

2. Received Calls

3. Placed Calls

4. Personal Directory

Select Clear Exit

Directories Options
Directories

Received Calls Callers that you spoke to.

1. Missed Calls

2. Received Calls

3. Placed Calls

4. Personal Directory

Select Clear Exit

Directories Options
Directories

Placed Calls Calls that you made.

1. Missed Calls

2. Received Calls

3. Placed Calls

4. Personal Directory

Select Clear Exit

Directories Options
Directories

Corporate Directory Is a directory of all employees

5. Corporate Directory

Select Clear Exit

Main Menu
Directories Options
Directories

You can search by First Name, Last Name or by Number

First Name:
Last Name:
Number:

Search
Select <<
Clear Cancel
Exit

Directories Options
Settings

Highlight Default Ring


Then Press Select

1. Default
First
First Name:
Name:Ring
Jes_
Chirp
Last 1
Name:
3579
Number:
Chirp 1
Select
Search
Select
Dial
Select Default
Clear
<<
EditDial
Clear Exit
Cancel
Exit
More
Exit

Settings Options
Settings

Highlight Ring Type


Then press Play (or ) to hear the ring tone

1. Chirp
First
First 1
Name:
Name: Jes_
2. Classic
Last Name:Ring 1

3. Jamaica
Number:
4. Saxophone 1
Search
Select
Select Play
<<
Clear Cancel
Save
Exit Cancel

Settings Options
Everyday Functions
Making Calls

Main Menu

Cisco 7900 Series IP Phone


Site Specific Dialing
In Campus:
Dial the 4-digit extension of the intended party

Emergency: 2222 or 911


Local Emergency: 9+911

Local: 9+ XXX+XXXX
Local Out of Area: 9+1+Area Code + Number
Domestic US: 9+1+Area Code + Number

International:
9 + 011 + Country Code + (City Code) + Number
(Press #, to make a faster connection)
Everyday Functions Making Calls

You can place a call in any of the following ways:

Tom Smith X3579


Lift the handset and dial the number

Press a line button and dial the number


Redial NewCall CFwdAll DND
If using a headset, press HEADSET and
then dial the number

To use the speakerphone, press


SPEAKER and dial the number

Press the NewCall soft key and dial the


number

Dial the number first


(If you make a mistake press << soft
key to backspace),
then press the DIAL soft key
(or lift the handset)

My favorite way

Main Menu
Cisco 7900 Series IP Phone
Everyday Functions
Hold

Main Menu

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28

Hold EndCall Transfer More

When you are connected to a call, you will see


Caller I.D.
Call Duration
A Hold soft key

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28

Hold EndCall Transfer More

This symbol means you are connected to a call

Cisco 7900 Series IP Phone


To place a call on hold, press the Hold soft key

Hold

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28 II

Resume NewCall

This symbol means the call is on hold

Cisco 7900 Series IP Phone


To take the call off hold, press the Resume soft key

Resume

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28

Hold EndCall Transfer More

You are now reconnected to your call

Main Menu

Cisco 7900 Series IP Phone


Everyday Functions
Making a new call
while being on a call

Main Menu

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28

Hold EndCall Transfer More

While you are connected to a call, ask caller to hold

Cisco 7900 Series IP Phone


Then press the Hold soft key

Hold

Cisco 7900 Series IP Phone


NewCall

Then press the New Call soft key

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28 II
2 (3510) 0:04

Dial the extension (or outside number) that you wish to


communicate with
Resume NewCall Transfer

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28 II
2 Adam Green
(3510) 0:56

Hold EndCall Transfer More

Have your conversation

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28 II
2 Adam Green
(3510) 1:13

Hold EndCall
EndCall Transfer More

When you are finished, press EndCall

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 4:16 II

Resume
Resume EndCall Transfer More

Then press Resume

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 4:32

Hold EndCall Transfer More

You are now reconnected to the previous call

Main Menu

Cisco 7900 Series IP Phone


Everyday Functions
Transfer

Main Menu

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28

Hold EndCall Transfer More

When you are connected to a call, you will see


Caller I.D.
Call Duration
A Transfer soft key

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28
To transfer the call, press the Transfer soft key

Hold EndCall Transfer


Transfer More

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28 II

Resume NewCall Transfer More

The call will be placed on hold and you will hear a dial tone

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28 II
2 (3510) 0:04

Dial the extension that you wish to transfer to


Resume NewCall Transfer More

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28 II
2 Adam Green
(3510) 0:28

Hold EndCall Transfer More

Announce your call

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28 II
2 Adam Green
(3510) 0:45

Hold EndCall Transfer


Transfer

Press Transfer again

Cisco 7900 Series IP Phone


Tom Smith X3579

Redial NewCall CFwdAll DND

The Call is now transferred.

Main Menu

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28 II
2 Adam Green
(3510) 0:28

Hold EndCall Transfer More

Note: If the person refuses to take the call


(does not answer or if voicemail answers)

Main Menu

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28 II
2 Adam Green
(3510) 0:56

ResumeEndCall
EndCall Transfer More

Press EndCall

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 4:16 II

Resume EndCall
Resume Transfer More

Then press Resume

Main Menu

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 4:32

Hold EndCall Transfer More

You are now reconnected to the call

Cisco 7900 Series IP Phone


Everyday Functions
Answering Multiple calls

Main Menu

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28
2 Greg O'Connor
(3577) 0:05

Answer Idivert

If a new caller calls while you are connected to a


call, you will see
Caller I.D.
Call Duration
An Answer soft key
You will also hear a beep!!!

Cisco 7900 Series IP Phone


Answering Multiple calls

1 Jill Jones
(3517) 3:28
2 Greg O'Conner
(3577) 0:05

Answer Idivert
Answer

Ask the 1st call to hold


Then, press the Answer soft key

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28 II
2 Greg O'Conner
(3577) 0:05

Hold EndCall Transfer More

This will place the 1st call on hold & connect you to
the 2nd call

Main Menu

Cisco 7900 Series IP Phone


Switching between
calls

Main Menu

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28 II
2 Greg O'Conner
(3577) 0:05

Hold EndCall Transfer More

Call #1 is on hold ----- Call #2 is talking

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28 II
2 Greg O'Conner
(3577) 0:05

Resume NewCall Idivert More

Highlight the call that is on hold

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28 II
2 Greg O'Conner
(3577) 0:05

Hold EndCall
Resume Idivert More

Then press Resume

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28
2 Greg O'Conner
(3577) 0:05 II

Hold EndCall Transfer More

This will place the 2nd call on hold & reconnect


you to the 1st call

Main Menu

Cisco 7900 Series IP Phone


Joining Both Calls

Main Menu

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28
2 Greg O'Conner
(3577) 0:05 II

Hold EndCall Transfer More

Call #1 is talking ----- Call #2 is on hold

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28
2 Greg O'Conner
(3577) 0:05 II

Resume NewCall Idivert More

Highlight the call that is on Hold

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28
2 Greg O'Conner
(3577) 0:05 II

Resume NewCall Idivert More


More

Press the More soft key

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28
2 Greg O'Conner
(3577) 0:05 II

Select EndCall
Join More

Then press the Join soft key

Cisco 7900 Series IP Phone


1 To Conference
3:28

Hold EndCall Transfer More

You are now in a Conference Call

Main Menu

Cisco 7900 Series IP Phone


Everyday Functions
Conference (8 Party)

Main Menu

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28

Hold EndCall Transfer More


More

When you are connected to a call, you will see


Caller I.D.
Call Duration
A More soft key

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28

Hold EndCall Transfer More


More

To initiate a conference call, press the More soft key

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28 II

Park EndCall
Confrn ConfList More

Then press the Confrn soft key

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28 II
2 (3510) 0:04

Dial the extension (or outside number) that you wish to


conference with
Resume NewCall Transfer

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28 II
2 Adam Green
(3510) 0:28

EndCall Confrn

Announce your call

Cisco 7900 Series IP Phone


1 Jill Jones
(3517) 3:28 II
2 Adam Green
(3510) 0:45

EndCalllst More
Confrn

Press Confrn again

Cisco 7900 Series IP Phone


1 To Conference
3:28

Hold EndCall Transfer More

You are now in a Conference Call

Cisco 7900 Series IP Phone


Everyday Functions Conference

1 To Conference
3:28

Park Confrn
Confrn ConfList More
More

To add other members to the conference


1. Press the More soft key
2. Press the Confrn soft key
3. Dial the internal/external number
4. Press the Confrn soft key again

Main Menu
Cisco 7900 Series IP Phone
Everyday Functions
Conference Viewing Members

Main Menu

Cisco 7900 Series IP Phone


1 To Conference
3:28

Hold EndCall Transfer ore


More

To view members in the conference


1. Press the More soft key

Cisco 7900 Series IP Phone


1 To Conference
3:28

Park Confrn ConfList


ConfList More

To view members in the conference


1. Press the More soft key
2. Then press the ConfList soft key

Cisco 7900 Series IP Phone


Tom Smith* (3579)
Jill Jones (3517)

Adam Green (3510)

Update Exit Remove More

You will see all parties connected

Cisco 7900 Series IP Phone


Tom Smith* (3579)
Jill Jones (3517)
Adam Green (3510)

Update Exit
Update Remove More

The Conference List feature is a snapshot, it


does not refresh automatically
Press the Update Soft Key to refresh the display

Main Menu

Cisco 7900 Series IP Phone


Everyday Functions
Conference Removing Members

Main Menu

Cisco 7900 Series IP Phone


1 To Conference
3:28

Hold EndCall Transfer ore


More

To view members in the conference


1. Press the More soft key

Cisco 7900 Series IP Phone


1 To Conference
3:28

Park Confrn ConfList


ConfList More

To view members in the conference


1. Press the More soft key
2. Then press the ConfList soft key

Cisco 7900 Series IP Phone


Tom Smith* (3579)
Jill Jones (3517)
Adam Green (3510)

Update Exit Remove More

To remove a member from the conference


(only the initiator can execute)

Cisco 7900 Series IP Phone


Tom Smith* (3579)
Jill Jones (3517)
Adam Green (3510)

Update Exit Remove More

Highlight the member that you want to remove

Cisco 7900 Series IP Phone


Tom Smith* (3579)
Jill Jones (3517)
Adam Green (3510)

Update Exit Remove More


Remove

Then press the Remove soft key

Cisco 7900 Series IP Phone


1 Adam Green
(3510) 3:28

Hold EndCall Transfer More

The caller is now removed

Main Menu

Cisco 7900 Series IP Phone


Additional Functions
Idivert

Main Menu

Cisco 7900 Series IP Phone


Idivert sends incoming calls to Voicemail

Idivert

Main Menu

Cisco 7900 Series IP Phone


Additional Functions
Call Forward

Main Menu

Cisco 7900 Series IP Phone


Call Forward sends incoming calls to
Voicemail or Extension you specify

CfwdALL

Main Menu

Cisco 7900 Series IP Phone


Additional Functions
Call Park

Main Menu

Cisco 7900 Series IP Phone


Call Park places call on hold so that you
can pick up the call from another location.

Park

Main Menu

Cisco 7900 Series IP Phone


Cisco 7900 Series IP Phone
Cisco Call Manager Webpage
(CCM)

Main Menu

Cisco 7900 Series IP Phone


Open Internet Explorer
Type https://ctcm0449-1.t253-3.bnl.local/ccmuser

https://ctcm0449-1.t253-3.bnl.local/ccmuser

Note: If you see a certificate error, click continue.


Enter User ID = Windows profile. (James Smith = jsmith)
Password =
Then click on the Log In button

User ID

Password
Click User Options to access all features
To Set up speed dials (Abbreviated Dials See handout for more info)
Click User Options > Device > Speed Dials

User Options
Device
User Settings
Directory
Personal Address book
Fast Dials
Mobility Settings
Plugins

Main Menu
For Additional Assistance
Please call or Email
Internal Extension: 5522- Press option 1
External Extension: 631-344-5522-Press 1
Email: Itdhelpdesk

Main Menu

Cisco 7900 Series IP Phone