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Maruti Suzuki India Limited (MSIL), formerly known as Maruti Udyog Limited, a subsidiary of
Suzuki Motor Corporation of Japan, is India's largest passenger car company, accounting for
over 50 per cent of the domestic car market. Maruti Udyog Limited was incorporated in 1981
under the provisions of Indian Companies Act 1956 and the government of India selected Suzuki
Motor Corporation as the joint venture partner for the company. In 1982 a JV was signed
between Government of India and Suzuki Motor Corporation.

It was in 1983 that the Indias first affordable car, Maruti 800, a 796 cc hatch back was launched
as the company went into production in a record time of 13 month.

More than half the number of cars sold in India wear a Maruti Suzuki badge. They are a
subsidiary of Suzuki Motor Corporation Japan. The company offer full range of cars from
entry level Maruti 800 & Alto to stylish hatchback Ritz, A star, Swift, Wagon R, Estillo and
sedans DZire, SX4 and Sports Utility vehicle Grand Vitara.

Since inception, the company has produced and sold over 7.5 million vehicles in India and
exported over 500,000 units to Europe and other countries.

They were born as a government company, with Suzuki as a minor partner, to make a people's
car for middle class India. Over the years, its product range has widened, ownership has changed
hands and the customer has evolved. What remains unchanged, then and now, is their mission to
motorise India.MSILs parent company, Suzuki Motor Corporation, has been a global leader in
mini and compact cars for three decades. Suzuki's technical superiority lies in its ability to pack
power and performance into a compact, lightweight engine that is clean and fuel efficient. The
same characteristics make their cars extremely relevant to Indian customers and Indian
conditions. Product quality, safety and cost consciousness are embedded into their manufacturing
process, which they have inherited from their parent company.
Right from inception, Maruti brought to India, a very simple yet powerful Japanese philosophy
'smaller, fewer, lighter, shorter and neater'

From the Japanese work culture they imbibed simple practices like an open office, a common
uniform and common canteen for everyone from the Managing Director to the workman, daily
morning exercise, and quality circle teams.

Maruti Suzuki exports entrylevel models across the globe to over 100 countries and the focus
has been to identify new markets. Some important markets include Latin America, Africa and
South East Asia.Interestingly with a brand new offering Astar, Maruti Suzuki is ready to take
on European markets.Maruti Suzuki sold 53,024 units during 200708. This is the highest ever
export volume in a year for the company, and marked a growth of 35 per cent over the previous
year.Maruti Suzuki has exported over 552,000 units cumulatively with about 280,000 units to
Europe and Israel .

Maruti Suzuki has two stateoftheart manufacturing facilities in India. The first facility is at
Gurgaon spread over 300 acres and the other facility is at Manesar, spread over 600 acres in
North India.The Gurgaon facility Maruti Suzuki's facility in Gurgoan houses three fully
integrated plants. While the three plants have a total installed capacity of 350,000 cars per year,
several productivity improvements or shop floor Kaizens over the years have enabled the
company to manufacture nearly 700,000 cars/ annum at the Gurgaon facilities.

The Manesar facility Its Manesar facility has been made to suit Suzuki Motor Corporation
(SMC) and Maruti Suzuki India Limited's (MSIL) global ambitions. The plant was inaugurated
in February 2007. At present the plant rolls out World Strategic Models Swift , Astar & SX4
and DZire.The plant has several inbuilt systems and mechanisms.

Diesel Engine Plant Suzuki Powertrain India Limited Suzuki Powertrain India Limited the
diesel engine plant at Manesar is SMC's & Maruti's first and perhaps the only plant designed to
produce world class diesel engine and transmissions for cars. The plant is under a joint venture
company, called Suzuki Powertrain India Limited (SPIL) in which SMC holds 70 per cent equity
the rest is held by MSIL. This facility has an initial capacity to manufacture 100,000 diesel
engines a year. This will be scaled up to 300,000 engines/annum by 2010.
In 2012 Senior management members were injured as workers resort to violence at Maruti
Suzukis Manesar plant.


It offer full range of cars from entry level Maruti 800 & Alto to stylish hatchback Ritz, A star,
Swift, Wagon R, Estillo and sedans DZire, SX4 and Sports Utility vehicle Grand Vitara.

Maruti Alto 800,Omni,Gypsy,Zen,Estilo,Wagon R Versa,A Star,Ritz,SX4,Dzire,Grand



Your directors have pleasure in presenting the 34th annual report together with the audited
financial statements for the year ended 31st March 2015.


The total revenue (net of excise) was Rs. 508,022 million as against Rs. 445,235 million in the
previous year showing an increase of 14 per cent. Sale of vehicles in the domestic market was
1,170,702 units as compared to 1,053,689 units in the previous year showing an increase of 11
per cent. Total number of vehicles exported was 121,713 units as compared to 101,352 units in
the previous year showing an increase of 20 percent.

Profit before tax (PBT) was Rs. 48,682 million against Rs. 36,585 million showing an increase
of 33 per cent and profit after tax (PAT) stood at Rs. 37,112 million against Rs. 27,830 million in
the previous year showing an increase of 33 per cent. Price earning ratio (based on last quoted
price on NSE) as on 31st March 2014 and 31st March 2015 was 21.40 and 30.10 respectively.

The Government of India came out with an 'offer for sale' at a price of Rs. 125/ per share in
2003. The market capitalisation as on 31st March 2014 and 31st March 2015 was Rs. 595,400
million and Rs. 1,117,394 million respectively. This is based on market price of the Company's
shares (BSE closing) of Rs. 1,971 and Rs. 3,699 as at 31st March 2014 and 31st March 2015
respectively. The share price of the Company increased by 2859 percent as on 31st March 2015
visavis the price of allotted shares at the time of said offer for sale.


The board recommends a dividend of Rs. 25 per equity share of Rs. 5 each for the year ended
31st March 2015 amounting to Rs. 7,552 million..


In accordance with the Accounting Standard 21 on Consolidated Financial Statements read with
Accounting Standard 23 on Accounting for Investments in Associates and Accounting
Standard 27 on Financial Reporting of Interest in Joint Ventures, the audited consolidated
financial statements are provided in the annual report.

A report on the performance and financial position of each of the subsidiaries, associates and
joint venture companies as per the Companies Act, 2013 is provided as annexure to the
consolidated financial statement and hence not repeated here for the purpose of brevity. No
company has become or ceased to become a subsidiary, joint venture or associate company
during 201415.


The details forming part of the extract of the Annual Return in Form MGT9 is attached as
Annexure A.


In accordance with Clause 49(V) (D) of the Listing Agreement, the Company has formulated a
policy for determining material subsidiaries. The policy has been uploaded on the website of the
Company at http://www.marutisuzuki.com/ policyonsubsidiarycompanies.aspx.


Details of loans, guarantees and investments covered under the provisions of Section 186 of the
Companies Act, 2013 are given in the notes forming part of the financial statements.


A calendar of meetings is prepared and circulated in advance to the directors. During the year,
six board meetings were held, the details of which are given in the Corporate Governance


The Company has received declarations of independence in terms of Section 149 of the
Companies Act, 2013 read with Clause 49 of the Listing Agreement from all the independent
directors.The details of the familiarisation programmes for the independent directors have been
uploaded on the website of the Company at http://www.marutisuzuki.com/familiarisation


To the best of their knowledge and belief and according to the information and explanations
obtained, in terms of Section 134 of the Companies Act, 2013, your Directors state that:

a) in the preparation of the annual accounts, the applicable accounting standards have been
followed and proper explanations provided relating to material departures, if any;

b) such accounting policies have been selected and applied consistently and judgments and
estimates made that are reasonable and prudent so as to give a true and fair view of the state of
affairs of the Company at the end of the financial year and of the profit of the Company for that

c) proper and sufficient care has been taken for the maintenance of adequate accounting records
in accordance with the provisions of the Companies Act, 2013 for safeguarding the assets of the
Company and for preventing and detecting fraud and other irregularities;

d) the annual accounts have been prepared on a going concern basis;

e) i nternal financial controls were followed by the Company and they are adequate and are
operating effectively; and

f) proper systems have been devised to ensure compliance with the provisions of all applicable
laws and such systems are adequate and operating effectively.


Mr. Shigetoshi Torii was appointed as a Wholetime Director designated as Director

(Production) with effect from 31st July 2014 to fill the casual vacancy caused by the resignation
of Mr. Masayuki Kamiya who resigned as Director (Production) from the close of the business
hours of 30th July 2014. Mr. Kamiya resigned as his nomination was withdrawn by Suzuki
Motor Corporation. The appointment of Key Managerial Personnel i.e. Managing Director &
CEO, Company Secretary and Chief Financial Officer were taken on record with effect from 1st
April 2014.


Pursuant to the provisions of Clause 49 of the Listing Agreement, the Company has constituted a
Risk Management Committee, the details of which are given in the Corporate Governance
Report. The Company has developed a risk management policy and identified risks and taken
appropriate steps for their mitigation. For more details, please refer to the Management
Discussion and Analysis (MD&A).


The Company already had an established and effective mechanism called the Whistle Blower
Policy (Policy). The mechanism under the Policy has been appropriately communicated within
the organisation. The purpose of this Policy is to provide a framework to promote responsible
whistle blowing by employees. It protects employees wishing to raise a concern about serious
irregularities, unethical behaviour, actual or suspected fraud within the Company.

The Chairman of the audit committee is the ombudsperson and direct access has been provided
to the employees to contact him through email, post and telephone for reporting any matter.


The Company has formulated a policy on related party transactions which has been uploaded on
the Company's website at http://www. marutisuzuki.com/policyonrelatedparty
transactions.aspx . In terms of Section 134(3) (h) of the Companies Act, 2013 read with Rule 15
of the Companies (Meetings of Board and its Powers) Rules, 2014, there are no transactions to
be reported in Form AOC 2.


Pursuant to the provisions of the Companies Act, 2013 and Clause 49 of the Listing Agreement,
the Board has carried out the annual performance evaluation of its own performance, the
Directors individually as well as the evaluation of its committees. The evaluation criteria, inter
alia, covered various aspects of the board's functioning including its composition, attendance of
Directors, participation levels, bringing specialised knowledge for decision making, smooth
functioning of the Board and effective decision making.

The performance of individual directors was evaluated on parameters such as level of

engagement and contribution, independence of judgement, safeguarding the interest of the
Company and its minority shareholders, time devoted, etc. The Directors expressed their
satisfaction with the evaluation process. The criteria laid down by the Nomination and
Remuneration Committee for evaluation of performance of independent directors included,
interalia, the extent of engagement including attendance at the board/ committee meetings,
ability to discharge their duties and provide effective leadership, exercise independence of
judgement and safeguarding the interest of all the stakeholders including the minority


Based on the recommendations of the Nomination and Remuneration Committee, the Board
approved a Nomination and Remuneration Policy which is attached as Annexure B.


The composition of the CSR committee, CSR Policy, etc. are given in Annexure C.

The Company has in place an Anti Sexual Harassment Policy in line with the requirements of the
Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013.
The Internal Complaints Committee (ICC) has been set up to redress complaints received
regarding sexual harassment. During the period under review, one complaint was received by the
ICC and the same was disposed of.



Information in accordance with Section 134(3) (m) of the Companies Act, 2013 read with Rule 8
of the Companies (Accounts) Rules, 2014 is attached as Annexure D.


The Company has complied with the corporate governance requirements, as stipulated under
Clause 49 of the Listing Agreement and the certificate of compliance is contained in this annual


In accordance with the provisions of Section 204 of the Companies Act, 2013 read with The
Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014, the Board
appointed M/s RMG & Associates, a firm of Company Secretaries in practice to undertake the
Secretarial Audit for 201415. The report on secretarial audit is attached as Annexure E. The
report does not contain any qualification.


As required by the provisions of Section 197 of the Companies Act, 2013 read with Rule 5 of
The Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014 the
particulars of the employees are set out in Annexure F. However, as per the provisions of Section
136 of the Companies Act, 2013, the annual report is being sent to all the members of the
Company excluding the aforesaid information. The said information is available for inspection
by the members at the registered office of the Company up to the date of the ensuing Annual
General Meeting. Any member interested in obtaining such particulars may write to the company
secretary at the registered office of the Company.


The auditors, M/s Price Waterhouse, Firm Registration Number FRN301112E, Chartered
Accountants, hold office until the conclusion of the ensuing annual general meeting and being
eligible are recommended for reappointment. A certificate from the auditors has been received
to the effect that their reappointment, if made, would be in accordance with Section 139(1) of
the Companies Act, 2013. A certificate has also been obtained from the Auditors to the effect
that the Company is in compliance with the conditions of Foreign Direct Investment for the
downstream investment made by the Company in subsidiary companies. The auditors' report to
the shareholders for the year under review does not contain any qualification.


The Company was awarded the highest financial credit rating of AAA/stable (long term) and
A1+ (short term) on its bank facilities by CRISIL. The rating underscores the financial strength
of the Company in terms of the highest safety with regard to timely fulfillment of its financial


The Company was awarded ISO/IEC 27001:2005 certification by STQC Directorate

(Standardisation, Testing and Quality Certificate), Ministry of Communications and Information
Technology, Government of India after reassessment.

The Company has established and is maintaining an information security management system.
During the year, recertification audit under ISO14001 was carried out by M/s AVI, Belgium
for the manufacturing plants located at Gurgaon and Manesar. The auditors recommended re
certification under ISO14001 of all manufacturing facilities.

The quality management system of the Company is certified against the ISO 9001:2008 standard.
Reassessment of the quality systems is done at regular intervals and recertification
assessments are done at every three years by an accredited third party agency. Recently, the
Manesar powertrain plant including the two wheeler engine plant was added in the ISO9001
certification scope in time with other plants of the Company. Also, the Company has an internal
assessment mechanism to verify and ensure adherence to defined quality systems across the

Visions of any company are those values on which company works. As the mul is started by
governmental initiatives it tends to be more consumer oriented and hence cost effective, but on the
other hand suzukis participation ensures not only need of the profit, but of the
need of maximum profit. The only way for this noras dilemma of selecting principals for companys wor
king vision ,was to maximizeprofit and reducing cost by maximizing output and sales hence mul
declared its vision as-

the leader in the indian automobile industry,creating customer delight and shareholder wealth
eventually become a pride of indiacustomer delight is making sure that performance, after sales
serviceand customer support are best and beyond expectation. Shareholders wealth is the prime
cocern for running business smoothly.maruthi knows this and understands customer is kinghe can
change the fortune of any company,hence goes companys bbrand line :count on us!
Mission is the statement of an organizations purpose, what it want toaccomplish in the
larger environment and its goals which are specific,realistic and motivating.missions are described over
visions and visions demand certain objectives. The main objectives/missions of mul are:-

modernization of the indian automobile industry.

Developing cars faster and selling them for less.

production of fuel.

Efficient vehicles to conserve scarce resources.

Production of large number of motor vehicles which was necessary foreconomic growth.

Market penetration, market development similarly productdevelopment and diversification,partner

relationship management,value chain.value delivery network.


Maruti launched Insurance service in the year 2002. Maruti provides vehicle insurance to its
customers with the help of the National Insurance Company, Bajaj Allianz, New India Assurance
and Royal Sundaram. This service was set up by the company with the inception of two
subsidiaries Maruti Insurance Distributors Services Pvt Ltd and Maruti Insurance Brokers Pvt

With an intention to promote the bottom line growth, Maruti launched Maruti Finance in January
2002. Maruti had started two joint ventures Citicorp Maruti and Maruti Countrywide with City
Group and GE countrywide respectively to assist its client in securing loan. For this, Maruti tied
up with ABN Amro bank, HDFC bank, ICICI Bank, Kotak Mahindra, Standard Chartered bank
and Sundaram Finance to start this venture including its strategic partners in car finance. In
March 2003, Maruti entered into a strategic partnership with State Bank of India.


With an intention to not only generate incomes for dealers but to also promote sale of new
Maruti cars by offering to buy old cars at reasonable prices and selling a new car in exchange,
Maruti Suzuki launched a subsidiary, True Value. 19 Under True Value, the seller has the option
to be paid in cash/cheque, or get a True Value car in exchange or a brand new Maruti Suzuki car
in exchange. As a mark of confidence, and to promote reassurance to customers, every vehicle
bought under Maruti True Value is inspected and certified by Maruti Engineers and the car
carries a one year warranty and three free services.


Accidents and Road Safety has always been a key concern area for both the government and
people on the road. With an objective to improve road safety and inculcate safe and systematic
driving habits among people, Maruti Suzuki has opened Maruti Driving Training School (MDS).
These driving schools are equipped with Practical Training and Attitude Training. World class
driving simulators are used to give a hands-on feel to learners before taking the vehicles on the
road. Having started in Bangalore in March 2005, Maruti Driving School has spread its network
throughout the country in colaboration with the dealers; the company has set up over 200 Maruti
Driving Schools across the country. 21 One distinguishing feature of Maruti Driving School is
lady instructor for training females. According to the statement by Mr.R.C.Bhargava (Chairman-
Maruti 122 Suzuki), Modernization of automobile industry was incomplete unless people learnt
to drive safely on the road. 22 Institute of Driving & Traffic Research (IDTR) Maruti Suzuki
introduced world class driving training facilities to India by launching Institute of Driving &
Traffic Research. These include a specially formulated multilingual theory curriculum,
scientifically laid-out driving tracks and advanced driving simulators that replicate Indian driving
conditions. The first IDTR was set up at Loni (on the outskirts of Delhi), in 2000 in collaboration
with the Delhi government. In 2010-11, the IDTR was set up at Gujrat, in collaboration with the
Tribal Development Department of Gujrat. The intention of this initiative was to develop the
driving skills of tribal youth. The IDTR is presently exist at Haryana (two IDTR, each at Rohtak
and Bahadurgarh), two in New Delhi (Loni and Sarai Kale Khan), one in Gujrat (Vadodara), one
in Uttarakhand (Dehradun).


National Road Safety Mission is the flagship Road Safety initiative introduced by the company
in December 2008. Under this initiatives, the company took a commitment of training over
5,00,000 people in safe driving practice in a span of 3 years. The main objective of this initiative
was to make them employable in driving profession.


N2N is the short form of End to End Fleet management which provides lease and fleet
management solution to corporate. The list of clients who have signed up this service includes
Reckitt Benckiser, Sona Steering, Gas Authority of India Ltd (GAIL), Dupont, Doordarshan,
Singer-India, Transword etc. This service includes end to end solutions across the vehicles life,
which includes Leasing, Maintenance, Convenience services and Remarketing.
Maruti was established in February 1981, though the actual production commenced only in 1983. It
started with the Maruti 800, based on the Suzuki Alto kei car which at the time was the only modern car
available in India. Its only competitors were the Hindustan Ambassador and Premier Padmini.
Originally, 74% of the company was owned by the Indian government, and 26% by Suzuki of
Japan.[13] As of May 2007, the government of India sold its complete share to Indian financial
institutions and no longer has any stake in Maruti Udyog.[14] maruti is started to make in india
[bharat]in1983 maruti 800 was launched;1984 Omni ; 1985 gypsy ; 1999 wagonR ; 2005 swift ; 2007
grand vitara ; 2008 swift dzire ; 2009 eeco ; 2012 ertiga ; 2012 alto 800 ; 2014 celerio ; 2014 sx4 ; 2015
baleno ; 2015 scross ; 2016 vitara breeza ; 2016 ciaz


Under the Maruti name

In 1970, a private limited company named Surya Ram Maruti technical services private limited (MTSPL)
was launched on November 16, 1970.[relevant? discuss] The stated purpose of this company was to provide
technical know-how for the design, manufacture and assembly of "a wholly indigenous motor car". In
June 1971, a company called Maruti limited was incorporated under the Companies Act. Maruti Limited
went into liquidation in 1977. Maruti Udyog Ltd was incorporated through the efforts of Dr V.

Affiliation with Suzuki

In 1982, a license & Joint Venture Agreement (JVA) was signed between Maruti Udyog Ltd.
and Suzuki of Japan. At first, Maruti Suzuki was mainly an importer of cars. In India's closed market,
Maruti received the right to import 40,000 fully built-up Suzukis in the first two years, and even after
that the early goal was to use only 33% indigenous parts. This upset the local manufacturers
considerably. There were also some concerns that the Indian market was too small to absorb the
comparatively large production planned by Maruti Suzuki, with the government even considering
adjusting the petrol tax and lowering the excise duty in order to boost sales.[16] Finally, in 1983,
the Maruti 800 was released. This 796 cc hatchback was based on the SS80 Suzuki Alto and was
Indias first affordable car. Initial product plan was 40% saloons, and 60% Maruti Van.[16] Local
production commenced in December 1983.[12] In 1984, the Maruti Van with the same three-cylinder
engine as the 800 was released and the installed capacity of the plant in Gurgaonreached 40,000 units.

In 1985, the Suzuki SJ410-based Gypsy, a 970 cc 4WD off-road vehicle, was launched. In 1986, the
original 800 was replaced by an all-new model of the 796 cc hatchback Suzuki Alto and the 100,000th
vehicle was produced by the company.[15][dead link] In 1987, the company started exporting to the West,
when a lot of 500 cars were sent to Hungary. By 1988, the capacity of the Gurgaon plant was increased
to 100,000 units per annum.

Market liberalisation

In 1989, the Maruti 1000 was introduced and the 970 cc, three-box was Indias first
contemporary sedan. By 1991, 65 percent of the components, for all vehicles produced, were
indigenized. After liberalization of the Indian economy in 1991, Suzuki increased its stake in Maruti to
50 percent, making the company a 50-50 JV with the Government of India the other stake holder.

In 1993, the Zen, a 993 cc, hatchback was launched and in 1994 the 1298 cc Esteem was introduced.
Maruti produced its 1 millionth vehicle since the commencement of production in 1994. Maruti's second
plant was opened with annual capacity reaching 200,000 units. Maruti launched a 24-hour emergency
on-road vehicle service. In 1998, the new Maruti 800 was released, the first change in design since
1986. Zen D, a 1527 cc diesel hatchback and Maruti's first diesel vehicle and a redesigned Omni were
introduced. The 1.6 litre Maruti Baleno three-box saloon and Wagon R were also launched.

In 2000, Maruti became the first car company in India to launch a Call Center for internal and customer
services. The new Alto model was released. In 2001, Maruti True Value, selling and buying used cars
was launched. In October of the same year the Maruti Versa was launched. In 2002, Esteem Diesel
was introduced. Two new subsidiaries were also started: Maruti Insurance Distributor Services and
Maruti Insurance Brokers Limited. Suzuki Motor Corporation increased its stake in Maruti to 54.2

In 2003, the new Suzuki Grand Vitara XL-7 was introduced while the Zen and the Wagon R were
upgraded and redesigned. The four millionth Maruti vehicle was built and they entered into a
partnership with the State Bank of India. Maruti Udyog Ltd was Listed on BSE and NSE after a public
issue, which was oversubscribed tenfold. In 2004, the Altobecame India's best selling car overtaking
the Maruti 800 after nearly two decades. The five-seater Versa 5-seater, a new variant, was created
while the Esteem was re-launched. Maruti Udyog closed the financial year 2003-04 with an annual sale
of 472,122 units, the highest ever since the company began operations and the fiftieth lakh (5 millionth)
car rolled out in April 2005. The 1.3 L Suzuki Swift five-door hatchback was introduced in 2005.[17]

In 2006 Suzuki and Maruti set up another joint venture, "Maruti Suzuki Automobiles India", to build two
new manufacturing plants, one for vehicles and one for engines.[17]Cleaner cars were also introduced,
with several new models meeting the new "Bharat Stage III" standards.[17] In February 2012, Maruti
Suzuki sold its ten millionth vehicle in India.[12] For the Month of July 2014, it had a Market share of
>45 %.[18]

Joint venture related issues

Relationship between the Government of India, under the United Front (India) coalition and Suzuki
Motor Corporation over the joint venture was a point of heated debate in the Indian media until
Suzuki Motor Corporation gained the controlling stake. This highly profitable joint venture that had a
near monopolistic trade in the Indian automobile marketand the nature of the partnership built up till
then was the underlying reason for most issues. The success of the joint venture led Suzuki to increase
its equity from 26% to 40% in 1987, and to 50% in 1992, and further to 56.21% as of 2013.[19] In 1982,
both the venture partners entered into an agreement to nominate their candidate for the post of
Managing Director and every Managing Director would have a tenure of five years

Manufacturing facilities

Maruti Suzuki has two manufacturing facilities in India. Both manufacturing facilities have a combined
production capacity of 14,50,000 vehicles annually. The Gurgaon manufacturing facility has three fully
integrated manufacturing plants and is spread over 300 acres (1.2 km2).The Gurgaon facilities also
manufacture 240,000 K-Seriesengines annually. The Gurgaon Facilities manufactures
the 800, Alto, WagonR, Estilo, Omni, Gypsy, Ertiga, Ritz and Eeco.

The Manesar manufacturing plant was inaugurated in February 2007 and is spread over 600 acres
(2.4 km2).[23] Initially it had a production capacity of 100,000 vehicles annually but this was increased to
300,000 vehicles annually in October 2008. The production capacity was further increased by 250,000
vehicles taking total production capacity to 800,000 vehicles annually.[24] The Manesar Plant produces
the A-star, Swift, Swift DZire, SX4, Vitara Brezza ,Ritz , Baleno and Celerio. On 25 June 2012,
Haryana State Industries and Infrastructure Development Corporation demanded Maruti Suzuki to pay
an additional Rs 235 crore for enhanced land acquisition for its Haryana plant expansion. The agency
reminded Maruti that failure to pay the amount would lead to further proceedings and vacating the
enhanced land acquisition.[25] It plans to set up a plant in Gujarat and has acquired 600 acres of land.[26]

In 2012, the company decided to merge Suzuki Powertrain India Limited (SPIL) with itself.[27] SPIL was
started as a JV by Suzuki Motor Corp. along with Maruti Suzuki. It has the facilities available for
manufacturing diesel engines and transmissions. The demand for transmissions for all Maruti Suzuki cars
is met by the production from SPIL.

Industrial relations

Since its founding in 1983, Maruti Udyog Limited has experienced problems with its labor force.
The Indian labour it hired readily accepted Japanese work culture and the modern manufacturing
process. In 1997, there was a change in ownership, and Maruti became predominantly government
controlled. Shortly thereafter, conflict between the United Front Government and Suzuki started. In
2000, a major industrial relations issue began and employees of Maruti went on an indefinite strike,
demanding among other things, major revisions to their wages, incentives and pensions.[28][29]

Employees used slowdown in October 2000, to press a revision to their incentive-linked pay. In parallel,
after elections and a new central government led by NDA alliance, India pursued a disinvestment
policy. Along with many other government owned companies, the new administration proposed to sell
part of its stake in Maruti Suzuki in a public offering. The worker's union opposed this sell-off plan on the
grounds that the company will lose a major business advantage of being subsidised by the Government,
and the union has better protection while the company remains in control of the government.[28][30]
The standoff between the union and the management continued through 2001. The management
refused union demands citing increased competition and lower margins. The central government
privatized Maruti in 2002 and Suzuki became the majority owner of Maruti Udyog Limited.[31][32]

Manesar Violence

On 18 July 2012, Maruti's Manesar plant was hit by violence as workers at one of its auto factories
attacked supervisors and started a fire that killed a company official and injured 100 managers, including
two Japanese expatriates. The violent mob also injured nine policemen.[33][34] The company's General
Manager of Human Resources had both arms and legs broken by his attackers, unable to leave the
building that was set ablaze, and was charred to death. The incident is the worst-ever for Suzuki since
the company began operations in India in 1983.[35]

Since April 2012, the Manesar union had demanded a three-fold increase in basic salary, a monthly
conveyance allowance of 10,000, a laundry allowance of 3,000, a gift with every new car launch, and
a house for every worker who wants one or cheaper home loans for those who want to build their own
houses.[36][37] According to the Maruti Suzuki Workers Union a supervisor had abused and made
discriminatory comments to a low-caste worker.[38] These claims were denied by the company and the
police.[34]Maruti said the unrest began, not over wage discussions, but after the workers' union
demanded the reinstatement of a worker who had been suspended for beating a supervisor.[35] The
workers claim harsh working conditions and extensive hiring of low-paid contract workers which are
paid about $126 a month, about half the minimum wage of permanent employees.[38] Maruti
employees currently earn allowances in addition to their base wage.[39] Company executives denied
harsh conditions and claim they hired entry-level workers on contracts and made them permanent as
they gained experience. It was also claimed that bouncers were deployed by the company.[36]

The police, in its First Information Report (FIR), claimed on 21 July that Manesar violence is the result
of a planned violence by a section of workers and union leaders and arrested 91 people. Maruti Suzuki
in its statement on the unrest,] announced that all work at the Manesar plant has been suspended
indefinitely.[35] The shut down of Manesar plant is leading to a loss of about Rs 75 crore[43] per day. On
21 July 2012, citing safety concerns, the company announced a lockout under The Industrial Disputes
Act, 1947 pending results of an inquiry the company has requested of the Haryana government into
the causes of the disorder. Under the provisions of The Industrial Disputes Act for wages, the report
claimed, employees are expected to be paid for the duration of the lockout. On 26 July 2012, Maruti
announced employees would not be paid for the period of lock-out in accordance with Indian labour
laws. The company further announced that it will stop using contract workers by March 2013. The
report claimed the salary difference between contract workers and permanent workers has been much
smaller than initial media reports - the contract worker at Maruti received about 11,500 per month,
while a permanent worker received about 12,500 a month at start, which increased in three years
to 21,000-22,000 per month. In a separate report, a contractor who was providing contract employees
to Maruti claimed the company gave its contract employees the best wage, allowances and benefits
package in the region.

Shinzo Nakanishi, managing director and chief executive of Maruti Suzuki India, said this kind of violence
has never happened in Suzuki Motor Corp's entire global operations spread across Hungary, Indonesia,
Spain, Pakistan, Thailand, Malaysia, China and the Philippines. Mr. Nakanishi went to each victim
apologising for the miseries inflicted on them by fellow workers, and in press interview requested the
central and Haryana state governments to help stop such ghastly violence by legislating decisive rules to
restore corporate confidence amid emergence of this new 'militant workforce' in Indian factories. He
announced, "we are going to de-recognise Maruti Suzuki Workers Union and dismiss all workers named
in connection with the incident. We will not compromise at all in such instances of barbaric, unprovoked
violence." He also announced Maruti plans to continue manufacturing in Manesar, that Gujarat was an
expansion opportunity and not an alternative to Manesar.

The company dismissed 500 workers accused of causing the violence and re-opened the plant on 21
August, saying it would produce 150 vehicles on the first day, less than 10% of its capacity. Analysts said
that the shutdown was costing the company 1 billion rupees ($18 million) a day and costing the
company market share.[49] In July 2013, the workers went on hunger strike to protest the continuing
jailing of their colleagues and launched an online campaign to support their demands

Recent Popular Brands of Maruti Suzuki India Limited Today,

Maruti Suzuki has rolled out lot of successful models to serve each and every section of society
which includes Maruti 800, Alto, Wagon-R, Swift, Swift Dzire. Recently Maruti Suzuki has
launched few models in Indian Market, which has always been the centre of attraction.

Maruti Alto 800

On 16 October 2012, Maruti Suzuki has launched its most awaited car Maruti Alto 800. Before
launching this Alto 800, the company had bagged 6000 pre launch bookings for this upgraded
model 26. The company has invested around Rs.470 crore, and 200 engineers from Suzuki
Motor Corporation and Maruti Suzuki were jointly involved in the development of the Alto 800
for over four years. The petrol Alto 800 ranges between Rs.2,44,000 Rs.2,99,000. The CNG
variant of Alto 800 has been priced between Rs.3,19,000 Rs.3,56,000 with a fuel efficiency of
30.46 km per kilogram. The new Alto 800 has been designed for entry level customers. The
special features of new Alto 800 are- Wave front Design Fresh & Spacious Interiors Best in
class Mileage Easy drive and handling 124 Safer drive.

Maruti Wagon R

The Maruti Suzuki Wagon R is a made for India version of Suzuki Wagon R. The Wagon R was
launched in December 1999 and has since undergone three upgrades one in 2003, another in
2006 and in 2010. Wagon R has been the third largest selling vehicle from the portfolio of
Maruti Suzuki which is a good thing in small package. Recently the company has launched the
new Wagon-R powered by the companys well known K Series engine. New Wagon R equipped
with an advanced security system called iCATs, which prevents vehicle theft. New Wagon R is
available in CNG and LPG versions with BS-IV norms. The car ranges between Rs.4,26,000-
Rs.4,42,000. Very soon the company is going to launch diesel version of Wagon-R which costs
around Rs.5,50,000.

Maruti Swift

Swift is one of the largest selling vehicle of Maruti Suzuki. Swift was launched in 2005 and has
made a massive success in the Indian market. In the last six years Maruti sold 6 lakh Swift cars
and presently there is 3-4 months waiting period for this car. Recently Maruti Suzuki has
launched the new Swift which has same 1.2 litre K-series petrol and 1.3 litre CRDI diesel
engines. The new Swift is much lighter than old one & the company has raised the fuel
efficiency of new Swift by 6 percent in diesel and 4 percent in the petrol. The new Swift is
having 140 new features. This Swift is wider, longer and up to 30 kg lighter than old Swift. The
company along with its suppliers has invested around Rs.550 crore in developing new Swift. The
Swift ranges between Rs.5,50,000 5,80,000.

Maruti Suzuki Ertiga

Maruti Suzuki India Limited has launched its most awaited UV (Utility Vehicle) in the Indian
automobile market on Thursday i.e 12 April 2012 at an introductory price range of Rs.5.89 lakhs
to 8.45 lakhs (ex-showroom Delhi). Ertiga is available in Petrol and Diesel version. The
company has introduced Ertiga with K- 14 VVT 1.4 litre petrol engine. Due to its powerful
engine, style, performance, and comfortness, Maruti Suzuki termed it as LUV (Life Utility
Vehicles). The 125 company has invested Rs.400 crore to develop the Ertiga. This vehicle is
available in six versions. According to Mr.Shinzo Nakanishi (Managing Director, Maruti
Suzuki),Ertiga is meant for a compact car customer wishing to upgrade to a bigger car.


A-Star is the one of the renowned feather in the crown of Maruti Suzuki launched in the year
2008. The A-Star has powered by the latest state-of-the art, light weight 998 cc K10 B petrol
engine. A-Star is the best in class fuel efficient car with a mileage of 19 kilometer. A-Star is
priced in between Rs 3,90,000 - Rs.4,80,000 & available in 5 different variants i.e LXI, VXI,
AT, ZXI, ZXI (Opt) with various safety features like Dual airbags, ABS with EBD, Immobilizer,
Child proof rear door locks, Head light leveling, High mount stop lamp etc. A-Star is the first
product of Maruti Suzuki which is loaded with KB series engine in India which meets new
emission norms in India as well as Euro 4 & Euro 5. AStar is one of the rare hatchback models in
Maruti Suzuki which is a great hit in Europe where it was designed. As far as target customer is
concern, A-Star is marketed keeping in view the youth of India.

Maruti Suzuki Grand Vitara

Maruti Suzuki has launched the new 2013 Grand Vitara with a number of changes that gives this
SUV a refreshed look. The new Grand Vitara comes with new styling, new infotainment section,
new seat fabric and a better 1.9 litre DDiS diesel engine with low emission. Maruti Grand Vitara
has continuously witnessed falling sales in past few months.The company is seriously
considering bringing in an advanced version of Vitara into India, mainly to arrest the falling sales
of the SUV," a source said.Maruti is in talks with auto component manufacturers to supply the
parts for the model. An advanced version of the model will be introduced in 2010 and Maruti
will decide upon its assembling plans for Grand Vitara after assessing the sales figures of the
new model. Grand Vitara is currently available at Rs. 16.67 Rs 17.97 lakh and comes with
2.4L petrol engine with both manual and automatic transmission.

Maruthi Suzuki Ciaz

Launched in October 2014, the mid-size sedan has been selling like hot cakes since its
introduction, thanks to its spacious interior, comfortable cabin, loads of features, powerful engine
and fuel efficiency. In June, it stormed into the elite club of cars that have sold more than 1 lakh
units in the country. The Ciaz brought in many firsts to the segment and the industry at large. It
featured SmartPlay touch-screen infotainment system and diesel SHVS (Smart Hybrid Vehicle
by Suzuki) technology, which earned it the tag of Indias most fuel-efficient diesel car, with
figures reading 28.09kmpl.

2014: Maruti Suzuki announces global debut of Celerio with revolutionary Auto Gear Shift

2013: Maruti Suzuki introduces stylish Stingray

2012 :India's favourite car Maruti Suzuki Alto crosses the 20 Lakh sales mark

2011: Maruti Suzuki India unveiled its much awaited sportier and stylish car, the all new 'Swift'.

2011: On march 15, Maruti Suzuki India rolled out its 1 Crore (ten millionth) car.The historic 1
Crore car, a Metallic Breeze Blue coloured WagonR VXi (Chassis No 243899) rolled out from
the Company's Gurgaon plant.

2010: Maruti Suzuki has been ranked India's most Trusted Brand in Automobile Sector by
India's leading Business newspaper The Economic Times.

2009 MSIL adopts voluntary fuel disclosure.First shipment of Astar leaves Mundra Portjan
10.Astar bags,Zigwheelscar of the year awardAstar rated best small car of the yearautocar

2008 World Premiere of concept Astar at 9th Auto Expo, New Delhi.

2007 Swift diesel launched.New car plant and the diesel engine facility commences operations
during 200607 at manesar,Haryana.SX4Luxury Sedan Launched with the tag line Men are
black.Maruti launches Grand Vitara.

2006J.D.Power Survey award for the sixth year.MSIL has changed its EMS from ISO
14001:1996 version to ISO 14001:2004 version w.e.f.1st july

2005 MSIL was recertified in 2005 as per ISO 14001:2004 standards.

2004 A new esteem launched second successful facelift by maruti engineers.

2003 Maruti gets listed on BSE and NSE.IPO(issue oversubscribed 11.2 times)New zen
launchedfirst facelift by maruti engineers.

2002 Divestment Suzuki Motor Corporation(SMC)acquires majority stake in MUL.Maruti

Finance & Insurance launched.

2001 Turn around with profits Rs104.5 crore.Four new businessTrue

value,Insurance,Finance.Maruti Versa launched.Maruti True Value launched.

2000 Maruti alto launched.First car company in India to launch call centre.IDTR launched
jointly with the Delhi government to promote safe driving habits.

1999 Wagon R and Baleno launched

1997 New Maruti 800 (796 cc, hatchback car) launched in Standard and Deluxe versions

1994 Esteem 1.3 litre (1298 cc, three box car) launched

1993 Zen launched

1990 Three box 1000 cc car Maruti 1000 launched

1985 Maruti Suzuki Gypsy launched

1984 Maruti Omni van launched

December 14, 1983 First car, the 796 cc hatchback Maruti 800 launched


The Company got the following awards/ recognitions/rankings during the year:

J D Power CSI Study ranked the Company highest.

Alto emerged as the 'World's Bestselling Small Car' for 2014 and Alto K10 AGS awarded
'Idea of The Year' by BBC Top Gear Magazine.
Celerio named 'Hatchback of The Year' by NDTV Car & Bike Awards;'Midsize
Hatchback of The Year' by Zeeginition Auto Awards 2015; 'Transmission of The Year'
and 'Technology of The Year' by Auto Tech Review magazine for the auto gear shift.
Ciaz named 'Compact Sedan of The Year' by NDTV Car & Bike Awards and 'Sedan of
TheYear' by Auto Bild Golden Steering Wheel Awards 2015 and 'Best of 2014' by Auto
X Magazine Awards.
'Manufacturer of the year 2015' (four wheelers) honored to the Company by CNBC
TV18 Overdrive.
'Golden Peacock Award' honored to the Company for CSR in the automobile sector and
the occupational health and safety for 2014.
Greentech CSR Award under Platinum category in automobile sector.
The company takes great pride in sharing that customers have rated Maruti Suzuki first
once again in Customer Satisfaction Survey conducted by independent body, J.D.Power
Asia Pacific. It is 9th time in a row.
Maruti Suzuki wins 'Golden Peacock EcoInnovation Award'
Maruti Suzuki Ranks Highest in Automotive Customer Satisfaction in India For Ninth
Consecutive Year.
Maruti Suzuki becomes the first Indian car company to export half a million cars


R. C. Bhargava (born 30 July 1934) is the former C.E.O and current chairman of Maruti Suzuki
the largest automobile manufacturers in India.He is credited with the success of Maruti in India.
He was awarded India's third highest civilian award the Padma Bhushan in 2016


Indian Administrative Services (1st in batch)

Master of Sciences in Mathematics from Allahabad University

Master of Arts in Developmental Economics from Williams College, Williams Town, MA, USA

Professional Experience:

2007 till date: Chairman, Maruti Suzuki India Limited (MSIL), (Formerly Maruti Udyog

2003 : Director, Maruti Udyog Limited

1998 : President and CEO of RCB Consulting Private Limited, a management and human
resource consultancy outfit with various domestic and international clients

1990-92: Chairman & Managing Director, Maruti Udyog Limited

1985-90, 92-97 Managing Director, Maruti Udyog Limited

1984-85 : Joint Managing Director Maruti Udyog Limited

1981-83 : Director (Marketing), Maruti Udyog Limited

1979-81 : Director (Commercial), Bharat Heavy Electricals Limited

1977-78 : Joint Secretary, Cabinet Secretariat, Government of India

1974-77 : Joint Secretary of Government of India, Ministry of Energy

Mr. Kenichi Ayukawa - Managing Director & CEO

Mr. Kenichi Ayukawa has been the Managing Director and Chief Executive Officer of Maruti
Suzuki India Limited since April 1, 2013. Mr. Ayukawa serves as a Senior Managing Officer and
Executive General Manager of India & Africa Automobile Operations at Suzuki Motor
Corporation and served as its Managing Officer. He has been a Director of Denso India Limited
since January 21, 2014. He has been a Director of Maruti Suzuki India Limited since July 21,
2008. He served as an Additional Director of Asahi India Glass Ltd. since May 21, 2013. He
served as a Representative Director of Subros since July 29, 2013 until February 20, 2016. He
served as a Non-Executive Director of Pak Suzuki Motor Co. Ltd. Mr. Ayukawa served as a
Director of Suzuki New Zealand Limited until July 1, 2013. He is a graduate of Osaka University

A Law graduate from Osaka University, Japan, Mr. Ayukawa joined Suzuki Motor
Corporation in 1980
Born in 1955,Mr. Ayukawa has handled several key assignments at Suzuki Motor
Corporation, Japan and in the Group's overseas operations
Mr. Ayukawa served as Managing Director of Pak Suzuki Motor Company from May
2004 to June 2008
He served as Director on the Board of Maruti Suzuki India Limited from July 2008 to
March 2013.
Before taking charge as the Managing Director at Maruti Suzuki India Limited he served
as Managing Executive Officer and Executive General Manager, Global Marketing at
Suzuki Motor Japan.

A graduate in Mechanical Studies from Faculty of Engineering, MEIJI University, Japan, Mr.
Hasuike started his career with Suzuki Motor Corporation in 1980.

At Suzuki Motor Corporation, he has handled several key assignments in automobile

engineering, Design, Product Planning and Quality. Besides his specialisation in body design
area, he led new model development projects as Chief Engineer.

Before joining Maruti Suzuki, Mr. Hasuike worked as Managing Officer & Deputy Executive
General Manager in SMC Engineering.

He brings with him a vast experience of over 32 years in automobile design and engineering.


Date of Birth: 30th January 1930


Graduate from the faculty of Law, Chuo University

Professional Experience:

2002 till date: Director, Maruti Suzuki India Limited (Formerly Maruti Udyog Limited)

2000: Chairman & CEO, Suzuki Motor Corporation

1978: President & CEO, Suzuki Motor Corporation

1973: Senior Managing Director, Suzuki Motor Corporation

1967: Managing Director, Suzuki Motor Corporation

1966: Director and General Manager, Suzuki Motor Corporation

1963: Director, Suzuki Motor Corporation

1958: Joined Suzuki Motor Company Limited

Mr. Amal Ganguli -Director

Date of Birth : 17th October 1939


1962: Member of the Institute of Chartered Accountants in England and Wales

1965: Member of Institute of Chartered Accountants of India (ICAI)

1982: Course on Strategies Planning and Management, International Management Institute,

Geneva, Switzerland

1984: Member of the British Institute of Management

1985: Member of the New Delhi chapter of the Institute of Internal Auditors, Florida, U.S.A.

Professional Experience:

1962-1969: Senior Manager, Price Waterhouse

1969-1996: Partner, Price Waterhouse

1996-2003: Chairman and Senior Partner, Price Waterhouse / PricewaterhouseCoopers

2003: Retired

2003: onwards member of Boards of various companies (see below)

2006 till date: Member of the Board and Chairman of the Audit Committee, Maruti

Mr. Toshihiro Suzuki - Director

Date of Birth : 1st March 1959


Graduated from Graduate School of Science and Technology, Tokyo University of Science
Professional Experience:

2013 till date : Director, Maruti Suzuki India Limited (Formerly Maruti Udyog Limited)

2011 : Representative Director and Executive Vice President, Suzuki Motor Corporation

2006 : Director and Senior Managing Officer, Suzuki Motor Corporation

2003 : Director, Suzuki Motor Corporation

1994 : Joined Suzuki Motor Corporation



Mar. 1984 : Graduated from Department of Mechanical Engineering, school of Engineering

Science of Osaka University.

Professional Experience:

July. 2014: Appointed as Director (Production) of MSIL.

May. 2014: Appointed as EO (Prod) and concurrently holding Plant Manager, Manesar.

Feb. 2012: Posted in Maruti Suzuki India Ltd as Plant Manager, Manesar.

Jan. 2011: Transferred to Sagara Plant.

May. 2008: Appointed as Department General Manager.

Apr. 2008: Transferred to Production Engineering dept of Suzuki Motor Corporation.

Oct. 2004: Appointed as Senior Manager.

Apr. 2002: Transferred to Hamamatsu Pipe co. ltd, a subsidiary company of Suzuki Motor
Corporation as Managing Director.

Dec. 2001: Appointed as Manager.

Apr. 2001: Transferred to Kosai plant.

Oct. 2000: Appointed as Associate Manager.

Oct. 1996: Transferred to Welding Group, Production Engineering Dept., Suzuki Motor

Dec. 1995: Appointed as Assistant Manager.

Feb. 1995: Transferred to Mutsumi Industry Co., Ltd.

Apr. 1984: Joined Suzuki Motor Corporation. Assigned to Welding Group, Production
Engineering Dept.


Date of Birth: 22nd April 1956


1976: B.A. (Economics Hons.) from Lady Shri Ram College, Delhi University

1978: M.M.S. Jamnalal Bajaj Institute of Management Studies, Bombay University

1981: LL.B Govt. Law College, Bombay University

Professional Experience:

2005 till date: Independent Director, Maruti Suzuki India Limited (Formerly Maruti Udyog

Year to date: She is the lead litigation partner at Amarchand & Mangaldas & Suresh A. Shroff &
Co., Advocates & Solicitors, New Delhi

Closely involved with some of the largest and most challenging corporate, commercial &
infrastructure litigation and arbitration in India and has played a pivotal role in telecom, energy,
natural resources and transportation related dispute resolution

She has successfully represented International giants like GE, Coca-Cola, Nestle, Indian Oil
Corporation, Videocon, ICICI Bank, Tatas, Apollo Tyres etc. and in various domestic disputes
and domestic international arbitrations
As a member of several high-powered committees appointed by the Government of India, she
has been associated closely with several important commercial statutes

Her areas of expertise include Corporate and commercial litigation, power and telecom litigation,
anti-dumping, international and domestic arbitration, competition and anti trust, Company and
commercial law, intellectual property


Date of Birth: October, 1951


1973: Post Graduate in Mathematics from Advanced Centre for Pure Mathematics, Punjab

Professional Experience:

2013: Director, Maruti Suzuki India Limited

2005: Chairman, Punjab & Sind Bank

1976: Indian Administrative Services



Graduated from the Faculty of Economics, Hiroshima University

Professional Experience:

2012 till date: Deputy Executive General Manager, Global Automobile Marketing, Suzuki Motor

2011: Department General Manager, Asia Automobile Marketing Dept (Asia, Middle East and
Africa), Global Marketing, Suzuki Motor Corp

2008: President, American Suzuki Motor Corporation

2006: Department General Manager, Asia Automobile Marketing Dept (Asia, Middle East and
Africa), Global Marketing, Suzuki Motor Corp

2002: Director Marketing & Sales, Maruti Suzuki India Limited

1981: Joined Suzuki Motor Corp