EtherAssure

Training
Performance Monitoring

Portal Device and Faults

NetComplete Application

Portal - used to access the NetComplete EMS, known as NetComplete (NTC) Portal
PM Admin - used to access the NetComplete EtherASSURE PM UI, also known as NetOptimize
OSS
NetAnalyst NGT - used to access the NGT test portal which is used for configuring QT-600 and
other supported probes for service activation or performance monitoring tests

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 2

Navigate in Portal

Faults Admin
Message Admin
from Device and zone for
edited by Faults from zone for PM
Equipme Probe Bulletin
your Equipment Users/se results
nt and management and
Admin curity
system Banner

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 3

Portal Devices page
The features described appear only if you are logged in as a user that is
authorized to access those features

The Devices page in the NetComplete Portal provides :

Ability to search for probes using customizable search parameters
A network view of device groupings and locations that provides the ability to
easily customize the assignments of devices to groups and of groups to other
groups as subgroups
Predefined All Probes list view
Ability to create custom probes list views
Detail panels on each list view to provide access to details about or related to
individual items selected in the list view

Administrators would also have

Ability to manage and provision probes from several points in the EMS
Ability to put probes in and out of service from All Probes list views and search
results

The appearance of the All Probes view will vary somewhat depending on which
probe types are loaded in the system
2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 4
Portal, Devices page = NetComplete EtherASSURE EMS (NTC-EMS)
Network: Opens the Network view.
Views: Opens the Devices page Views. Provides access to a variety of device list views and custom device list view creation features.
Provision: Opens QT probe provisioning features.
Bulk Update: Opens probe bulk update features.
Search feature:
Agents (ESAM) Hovering over this link provides access to agent search features that allow
users to search on demand for specific agents using custom search parameters.
Probes (QT) Hovering over this link provides access to probe search features that allow
users to search on demand for specific probes using custom search parameters.

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 5

Devices / Views
Views will display
Views panel
A probe list panel
A probe detail panel

Views

Admin will also have :

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 6

 Devices / Views
Views panel, you can access any probes list view (All Probes or custom)
Display Name: The name assigned to the probe when it was added to the NetComplete.
Name: The probe name.
Status: Probe status.
Location: The probe location.
Revision: The probe revision number.
Create Actual Rates: N/A.
your Vendor: The probe vendor.
View Model: The probe model.

See User Guide Appendix E: Portal Attributes/Values for QT-600-10 Probes

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 7

Devices / Detail
The detail configuration and Events of selected Probe
The available Tab depends on the probe type
Admin will also see Configuration and Commands
Depending on Application, and installation option, additional tab could appear ex
Segment Test, Mesh)

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 8

Devices / Detail

Check the probe test Port

Depending on probe and license, a Port 2 could appear

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 9

Device / Detail

Check the Jmep alarms

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 10

Device / Detail

Check Jmep diagnostic

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 11

Device / Detail

Check current Loopback and Flow configuration

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 12

Devices / Network

Network would summarize ALL devices

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 13

Devices / Network / All-devices
Probes are defined in group and in a hierarchy
User access to his group / SubGroups of depending on privilege
Click on All Devices

You can click on a Probe name to display its configuration status

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 14

Faults
Faults and Events

There are several alarms and network event attributes for QT probes, ESAM and
EMS SFP (JMEP) probes that may appear as:
Column headings in alarm or network event lists.
Fields on alarm or network event detail panels or panel tabs on the Faults
page or other points in the EMS.
Search parameter options:
Alarms Search
Network Events Search
New View configuration for alarms and network events
Edit View for alarms and network events

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 16

Faults

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 17

Fault Active Alarm Summary

Equipment: Alarms counted are of the category Equipment.

EVC: Alarm related to EVC configuration on a probe such as CCM alarms from a
MEP.
HealthCheck: Alarms counted are of the category HealthCheck.
Totals: The sum of counts on all rows

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 18

Faults category
Critical (CR) Indicates that a service affecting condition has occurred and an immediate
corrective action is required.
Such a severity can be reported, for example, when a managed object becomes totally out
of service and its capability must be restored.
Major (MJ) Indicates that a service affecting condition has developed and an urgent
corrective action is required.
Such a severity can be reported, for example, when there is a severe degradation in the
capability of the managed object and its full capability must be restored.
Minor (MN) Indicates the existence of a non-service affecting fault condition and that
corrective action should be taken in order to prevent a more serious (for example, service
affecting) fault.
Such a severity can be reported, for example, when the detected alarm condition is not
currently degrading the capacity of the managed object.
Warning (WN) Indicates the detection of a potential or impending service affecting fault,
before any significant effects have been felt. Action should be taken to further diagnose (if
necessary) and correct the problem in order to prevent it from becoming a more serious
service affecting fault

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 19

Fault - Views

Active Alarms: Shows all currently active alarms. (This is the default Faults page
view.)
All Alarms: Shows all alarms the system currently has records for.
Cleared Alarms: Shows cleared alarms only.
Critical Alarms: Shows critical alarms only.
Major Alarms: Shows major alarms only.
Minor Alarms: Shows minor alarms only.
Warning Alarms: Only warning alarms only.
Under the Network Events category:
All Events: Shows all network events the system currently has records for.

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 20

 Alarms View list
Mod Time: The date and time on which the alarm was modified.
Entity: The type of network event that caused the alarm to be raised.
Severity: The alarm severity, represented by an alarm severity indicator.
Display Name: The display name assigned to the NE associated with the alarm.
Source: The source of the alarm (the name of the probe on which the alarm was raised).
Picked By: The name of the user who picked up the alarm for investigation.
Status: The alarm status, represented by an alarm status indicator
Raised : Indicates the alarm is still active.
Cleared : Indicates the alarm has been cleared
Category: The alarm category

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 21

Alarms details and attribute

See online documentation : Appendix C, D, E of

NetComplete_EtherAssure_PM_Solution_X.X_User_Guide.pdf

Detail: Displays details about the selected alarm.

Network Events: Displays a list of network events associated with the selected
alarm.
Annotations: Displays any annotation messages added to the alarm

2015 Viavi Solutions, Inc. | Viavi Confidential and Proprietary Information 22