6/6/2017 SAPSystemdown:notstartingup

(http://w
ww.sap.c
Products
om/) (https://www.sap.com/products.html)

Industries (https://www.sap.com/industries.html)

Support (https://www.sap.com/support.html)

Training (https://www.sap.com/training-certi cation.html)

Community (https://www.sap.com/community.html)

Developer (https://www.sap.com/developer.html)

Partner (https://www.sap.com/partner.html)

About (https://www.sap.com/corporate/en.html)

Home(https://www.sap.com) / Community(https://www.sap.com/community.html) / Archives + Actions
(/) / DiscussionsArchive(/discussions) / SAPNetWeaverAdministrator(/discussions/space/netweaver
administrator)

Archiveddiscussionsarereadonly.LearnmoreaboutSAPQ&A
(https://go.sap.com/community/about/questionsandanswers.html)

https://archive.sap.com/discussions/thread/1931568 1/10
 6/6/2017 SAPSystemdown:notstartingup

SAPSystemdown:notstartingup
HiFolks,

Wearefacingaproblem.

Ourqualitysystemwasdown.

WhenIcheckedpsef|grepsap:theprocessesarerunningbutitisnotallowingustologin.

wetriedrestartingthesystembutthatdidn'tworked.

Icheckedtheprocesseswithdpmoncmd,manyprocessarefree,stillnotsureonwhyitisnot
allowingustologin.

Needyourguidanceinmovingfurther

Thanks

Regards

Sandy

(https://people.sap.com/sandeep.tej)

sandeepTej(https://people.sap.com/sandeep.tej)
April11,2011at11:30AM
0Likes

elookingfor?Viewmoreonthistopic(https://go.sap.com/community/tag.html?
9841525753072979612318)or

(https://answers.sap.com/questions/ask.html?primaryTagId=350991270579841525753072979612318)

11 replies

(https://people.sap.com/rajneeshrai.rai)

https://archive.sap.com/discussions/thread/1931568 2/10
6/6/2017 SAPSystemdown:notstartingup

RajneeshRai(https://people.sap.com/rajneeshrai.rai)replied April11,2011at08:25AM

Pleasepastethecontentofdev_w*filesfromworkdirectory.

Iftherearenosuchlatestfiles,youcanprovidedev_dispfilecontents.

Thesearethefileswhereyoucanstartthetroubleshooting.

Regards,

rajneesh

(https://people.sap.com/sandeep.tej)

sandeepTej(https://people.sap.com/sandeep.tej)replied April11,2011at08:29AM

Hi,

ThisiswhatIcansee

trcfile:"dev_disp.new",trclevel:1,release:"701"

sysno00

sidQA2

systemid370(SolarisonSPARCV9CPU)

relno7010

patchlevel0

patchno32

intno20020600

make:singlethreaded,Unicode,64bit,optimized

pid23214

SunApr1023:46:432011

https://archive.sap.com/discussions/thread/1931568 3/10
6/6/2017 SAPSystemdown:notstartingup

kernelrunswithdpversion241000(ext=110000)(@(#)DPLIBINTVERSION
241000UC)

lengthofsys_adm_extis576bytes

SWITCHTRCHIDEon***

***LOGQ00=>DpSapEnvInit,DPStart(0023214)[dpxxdisp.c1286]

sharedlib"dw_xml.so"version32successfullyloaded

sharedlib"dw_xtc.so"version32successfullyloaded

sharedlib"dw_stl.so"version32successfullyloaded

sharedlib"dw_gui.so"version32successfullyloaded

sharedlib"dw_mdm.so"version32successfullyloaded

rdisp/softcancel_sequence:>0,5,1

useinternalmessageserverconnectiontoport13902

SunApr1023:46:442011

MtxInit:3000000

ERROR=>DpSysAdmExtCreate:ShmCreate(CREATE)
[dpxxtool2.c608]

ERROR=>dispatcheralreadyrunning????[dpxxtool2.c609]

ERROR=>IbetterEXITbeforeIdoany(more)damage
[dpxxtool2.c611]

(https://people.sap.com/mohit.gupta9)

mohitgupta(https://people.sap.com/mohit.gupta9)replied April11,2011at08:32AM

Sandy,

Pleasepastedev_w0logs.

Thanks..

Mohit

https://archive.sap.com/discussions/thread/1931568 4/10
6/6/2017 SAPSystemdown:notstartingup

(https://people.sap.com/sandeep.tej)

sandeepTej(https://people.sap.com/sandeep.tej)replied April11,2011at08:43AM

HiMohit,

Icheckedallthemountpointsandtheyarefine.

Pleasefindthebelowdev_w0log

SatApr902:13:112011

CLogonasOPS$usertogetSAPR3'spassword

CConnectingas/@QA2onconnection1(nls_hdl0)...(dbsl700151208)

CNlsCharacterSetNationalCharSetCEnvHpErrHpErrHpBatch

C0UTF800x1073cf1200x1073d6c300x1073e78

CStartingusersession:OCISessionBegin(con_hdl=1,usr='/',svchp=0x10b1de0b0,
srvhp=0x1073ea2c8,)

COCIcallfailedwith1=OCI_ERROR

CSQLerror942:'ORA00942:tableorviewdoesnotexist'

CNow'/@QA2'isconnected:con_hdl=1,nls_hdl=0,session_id=1.

CGotSAPR3'spasswordfromOPS$user

CDisconnectingfromconnection1...

CClosingusersession(con_hdl=1,svchp=0x10b1de0b0,usrhp=0x108c3a4d8)

CNowI'mdisconnectedfromORACLE

CConnectingasSAPR3/<pwd>@QA2onconnection1(nls_hdl0)...(dbsl700
151208)

CNlsCharacterSetNationalCharSetCEnvHpErrHpErrHpBatch

C0UTF800x1073cf1200x1073d6c300x1073e78

CStartingusersession:OCISessionBegin(con_hdl=1,usr=SAPR3/<pwd>,
svchp=0x10b1de0b0,srvhp=0x10)

CNow'SAPR3/<pwd>@QA2'isconnected:con_hdl=1,nls_hdl=0,session_id=525.

CDBinstanceQA2isrunningonsapqa2withORACLEversion10.2.0.4.0since
JAN31,2011,11:09:13

BConnection1opened(DBSLhandle1)

https://archive.sap.com/discussions/thread/1931568 5/10
6/6/2017 SAPSystemdown:notstartingup

BWpHdlConNameConIdConStateTXPRMRCTTIMMAXOPTDateTime
DBHost

B000000R/3000000000ACTIVEYESYESNO00025525520110323143908
sapqa2

B000001R/3*INACT_PACK000000227ACTIVENONONO004255255
20110409021311sapqa2

B000002R/3*EXPRESSPOPUP000000211DISCONNECTEDNONONO000
25525520110406170059sapqa2

B000003R/3*ABAP_DEBUGGE000000220DISCONNECTEDNONONO004
25525520110408001610sapqa2

CSatApr902:16:062011

CCbApplInfoGet()failed!Ignore,butuninstallcallbacktoavoidmoreerroneous
calls

CSatApr902:31:062011

CDisconnectingfromconnection1...

CClosingusersession(con_hdl=1,svchp=0x10b1de0b0,usrhp=0x108c3a4d8)

CNowI'mdisconnectedfromORACLE

BDisconnectedfromconnectioncon_da={R/3*INACT_PACK,227,1}

NSatApr903:01:262011

NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23

NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23

NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23

NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23

NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23

NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23

CSatApr903:44:292011

Cbuild_stmt:reallocatingstmtbuffer:3072>4074characters

Letmeknowifyouneedanymoredetails

https://archive.sap.com/discussions/thread/1931568 6/10
6/6/2017 SAPSystemdown:notstartingup

(https://people.sap.com/mohit.gupta9)

mohitgupta(https://people.sap.com/mohit.gupta9)replied April11,2011at09:01AM

CopyCode

1.NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23
2.NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23
3.NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23
4.NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23
5.NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23
6.NSsf_GetOwnCertificate:SsfOpenProfilefailedwithrc=23

AreyourunningsystemwithABAPandjavaasaddin.Itseemsthereissomeissue
withcertificate.Youneedtolookatifcertificatteisexpired.Alsopleaseletusknow
whatwaslastacitvityperformedbeforesystemwentdown?

Thanks..

Mohit

(https://people.sap.com/mohit.gupta9)

mohitgupta(https://people.sap.com/mohit.gupta9)replied April11,2011at09:07AM

CopyCode

1.useinternalmessageserverconnectiontoport13902

Couldyoupleasecheckwhymessageserverisconnectingto13902port.Itshould
connecttoto36XXwherexxisyourinstanceno.

Thanks..

Mohit
https://archive.sap.com/discussions/thread/1931568 7/10
6/6/2017 SAPSystemdown:notstartingup

(https://people.sap.com/sandeep.tej)

sandeepTej(https://people.sap.com/sandeep.tej)replied April11,2011at11:29AM

HiMohitandAll,

Thanksforyourvaluablehelp.

Theissuewasresolvednow.

Itwasduetosharedmemory(semaphore).Wecleanedthatandthesystemisup
andrunning

Regards

Sandy

(https://people.sap.com/sandeep.tej)

sandeepTej(https://people.sap.com/sandeep.tej)replied April11,2011at11:30AM

Resolved

(https://people.sap.com/mohit.gupta9)

mohitgupta(https://people.sap.com/mohit.gupta9)replied April11,2011at08:47AM

https://archive.sap.com/discussions/thread/1931568 8/10
6/6/2017 SAPSystemdown:notstartingup

HiSandy,

ItseemsthatthereissomeissuewithDBconnection.PleaserunR3transd
.Checktheerrorcodeofsameandifitsfailingwithanyerrorcodeotherthan0
thenpleasepastetrans.logtoassistyoufurther.

Thanks..

Mohit

(https://people.sap.com/sandeep.tej)

sandeepTej(https://people.sap.com/sandeep.tej)replied April11,2011at08:49AM

HiMohit,

Ialreadycheckedthatanditisfine.

ThisisR3transversion6.14(release70123.07.1009:23:00).

unicodeenabledversion

R3transfinished(0000).

(https://people.sap.com/mohit.gupta9)

mohitgupta(https://people.sap.com/mohit.gupta9)replied April11,2011at08:27AM

Sandy,

https://archive.sap.com/discussions/thread/1931568 9/10
6/6/2017 SAPSystemdown:notstartingup

Didyoucheckifallthemountpointshassufficientspacetowritethelogs.Checkfor
mountpointspaceandtheoraarch.

Iforaarchandallmountpointshassufficientspacesthenpleasepastedev_w0log.

Thanks..

Mohit

Share & Follow

(https://www.facebook.com/sapcommunity) (https://twitter.com/SAPCommunity)

(https://www.youtube.com/c/SAPCommunities) (https://www.linkedin.com/company/sap)

(https://plus.google.com/+SAPCommunities) (https://instagram.com/sap/)

(http://www.slideshare.net/SAP)

Privacy(http://go.sap.com/about/legal/privacy.html) TermsofUse(http://go.sap.com/corporate/en/legal/termsof
use.html) LegalDisclosure(http://go.sap.com/about/legal/impressum.html) Copyright
(http://go.sap.com/about/legal/copyright.html) Trademark(http://go.sap.com/about/legal/trademark.html) Sitemap
(http://www.sap.com/sitemap/index.html) Newsletter(https://go.sap.com/registration/newsletter.html)

https://archive.sap.com/discussions/thread/1931568 10/10