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JYOTIRMOY PRAMANIK
FLAT-2B emailed copy of bill
P-67 MOTIJHEEL AVENUE
KOLKATA 700 074
Customer Id : 48000888843
LP.50/9/2
Bill No. : 4815823702512141
You will lose the rebate and will have to Please pay within TEN DAYS from Due Date to avoid appearance of
pay the Gross Amount after Due Date this bill amount in next month bill, as due, inspite of payment.
Messages:
* For e-payment (i.e. through ECS, Debit/Credit Card through website, Net Banking, ITZ Cash Card, NEFT/RTGS) within Due Date, Rebate:` 2.22 ,
* For Bill related issues, kindly call Mr. Achinta Goswami, Sr.Engineer at 8584075308, (9:00am-5:00pm) on weekdays & (9:00am-1:00pm) on Saturdays.
* Please wait for your Electricity Bill to be delivered at your doorstep by our courier. Save your valuable time by not queuing up at the Duplicate Bill Counter.
Please register your mobile no. / email ID on our Website www.cesc.co.in to enable us to keep you updated regarding the delivery schedule.
E.&O.E
For CESC Limited
Consumer No. Gross Amt.(`) Net Amount (` ) Due Date A/C Month Consumer No.
Rebate : ` 1.11
Net Amount : ` 139.71
Rebate for e-payment mode : ` 2.22
** Total : 1.82
Net Amount for e-payment mode : ` 138.60
Current Previous
>> Complaints
The existing system of registering consumer complaints at Regional Offices or over telephone will continue. If however, any of our existing / intending consumers are not satisfied with the
resolution of their complaint at the initial stage and have further grievances, they should approach the designated 'Grievance Redressal Officers' (GROs) of their Region / District, or 'Central
Grievance Redressal Officers' (CGROs) with written petition in three copies, for commercial / supply related issues within 90 (ninety) days from the date of occurrence of the cause of action.
The grievance Petition can also be sent through e-mails. Details are available on our website www.cesc.co.in.
The GROs/CGROs will receive the consumer's / intending consumer's petition and acknowledge the same in writing. Thereafter, the consumer's / intending consumer's grievance will be
investigated and appropriate hearing(s) will be given to the consumer / intending consumer in order to redress the grievance. Finally, the GRO/CGRO will pass a reasoned order, which will
be communicated to the Petitioner.
In the unlikely event of the Petitioner not being satisfied with the Order of GRO/CGRO, the Petitioner may make a representation to the Ld. Ombudsman at Office of the Ombudsman West
Bengal Electricity Regulatory Commission (Appointed under section 42(6) of the Electricity Act, 2003) Bikalpa Shakti Bhawan, 3rd Floor J-1/10, EP & GP Block, Sector - V, Salt Lake City,
Kolkata - 700 091, Phone No. (033) 2357-2415 / 2416, Fax No. (033) 2357-2415, E-mail: wbercombudsman2012@gmail.com.
A representation to the Ld. Ombudsman should be filed in terms with applicable Regulations of Notification No. 56/WBERC published by Hon`ble West Bengal Electricity Regulatory
Regulatory Commission on 26th August 2013.
Kindly note that a consumer / intending consumer must first approach the concerned Grievance Redressal Officer or one of the Central Grievance Redressal Officers before representing
the case to the Ld. Ombudsman. The details of the GROs and CGROs as well as the format for filing representation to the Ld. Ombudsman are available on our website www.cesc.co.in.
Last Payment Received On Amount Received(`) Mode of Payment A/C Month & Year
UTTARPARA, TITAGARH, JORABAGAN, LAKE TOWN, HOWRAH CENTRAL,KIDDERPORE, GARDEN Opening days as notified in the
REACH, BUDGE BUDGE, GARULIA,BELUR,GOURHATI, TOLLYGUNGE,MAHESHTOLA,SANKRAIL. Notice Board of the Cash Offices. 09:00 am to 01:00 pm 09:00 am to 12:00 noon