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User Manual | 1
Introduction: Bureau of Indian Standards (BIS) is the National Standards body of India, functioning under
the aegis of Ministry of Consumer Affairs and Public Distribution, Government of India. BIS has published
more than 20000 Indian Standards (IS) and Priced Publications (PP) to ensure the quality of products, more
than 400 new standards and 400 amendments are published.
The e-Governance solution brings new revolution in the workflow of BIS. The web-based system allows the
applicants to apply online for Grant of License. This is a role-based system having the functionality for
online scrutiny of application. This will reduce the paper work and manual effort. The system is having the
feature for the automatic selection of inspection officer and date to reduce biasness. It provides extensive
monitoring, reporting and audit trails facilitated with e-Communication using SMS, emails and efficient
query management for applicants.
The applicants applying for multiple licenses will get the concession automatically based on the terms and
condition of respective scheme. This portal contains all the schemes running under BIS. Other than Grant of
License, applicants and BIS users will have the online facility for license renewal, cancellation, suspension
and surveillance process. Individual user can apply as an auditor also in this portal for respective schemes
based on the guidelines and qualification. This portal also generates various MIS reports for the monitoring
done by higher management.
The system supports following processes:
Online Application Submission for Grant of License for Product Certification, Hallmarking and
Management System Certification (MSCD) and Foreign Manufacture Scheme
Automatic BIS officer selection based on the workload in respective branch and discipline for
submitted applications
Automatic scrutiny of application based on checklist
Online Payment option at various stages
Return file option based on product manufacturing
Surveillance process
Inspection plan with tour log of BIS officers
Dynamic mapping of schemes based of BIS officer's rights
Consumer Affairs Department (CAD)module for handling customer grievances
LAB module for testing of product samples
Online provision for renewal of license
Online provision for declaring of Stop Marking and Resumption of Marking during license period
Inclusion, cancellation, suspension of license
Benefits of the System:
This system reduces the paper work and manual effort. The system has the feature for the automatic
selection of inspection officer and date of inspection to reduce biasness. It provides extensive monitoring,
reporting and audit trails facilitated with e-Communication using SMS, emails and efficient query
management for applicants. The applicants applying for licenses gets the concession automatically based on
the terms and condition of respective scheme. Individual user can apply as an auditor also in this portal for
respective schemes based on the guidelines and qualification. This portal also generates MIS reports,
Notifications, Various Charts representation for monitoring by higher management
User Manual | 2
New User Registration Process:-
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User is redirected to Registration Form.
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Figure: Successful Registration
After Verification, Username is sent to your registered Email id. Using username, applicant will be
able to login.
Forgot Password:-
All the Users of Bureau of Indian Standard (BIS) have been allotted user name and Password. User name is
a name, which will enable the user to log on to the BIS. The password is like a digital signature. It is very
imperative that one should keep one's password a secret. Disclosing your password is like telling the secret
code of a number lock to someone. Whenever a user saves a crucial record into the database, his user name
User Manual | 5
is also attached to the record. At any given point later the System administrator can find out who saved the
record into the database. So if someone knows your Password he will log on to the system using it and add
anything into the database and you could be held responsible for it later. Never disclose your Password to
anyone and do not keep your name, family members names or anything that can be guessed by people
around you as Password.
When we click on Forgot the password link the window appear in following figure. Enter Email,
Date of Birth and Captcha in respective field.
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-If we dont know the username then enter email and date of birth in respected field and click on
the get username button to know username. When we know the username then select it and enter
the captcha and click on the Reset My Password button.
If we know the username then directly enter the username and date of birth as well as captcha and
click on Reset My Password button.
Fig
ure : Forgot password form
After Applicant verified the forget password link, password will reset.
Login Process:-
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Enter user Id,Password and Captcha then click on Login button after successful login, menu screen
will appear.
User Profile:-
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Figure :User Profile
Users edit the profile according to its preferences and click on edit button. New screen is displayed.
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Figure : Home screen
Product Certification
In this form we will add Registration details, Office details, Factory details. Fill the all
information which are been asked in this form and click on SAVE button.
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Figure : Organization Profile
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Click on online new licence.
Overview:
Fill the all information which are been asked in this form and click on NEXT button.
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Figure : New
License Application form
Note: - Applicant can select Procedureas normal or simplified according to their needs.
UPLOAD DOCUMENTS
Overview:
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Applicant will upload the documents.
Here Applicant has two choices either he save and continue or he rollback to previous page.
If applicant click on SAVE AND CONTINUE button. New screen will appear.
Pay Fee
Overview:
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Applicant can select checkboxes according to its preferences
Individual/Retail Banking
Here Applicant has two choices either he proceed to payment or he rollback to previous page.
Note: - If applicant clicks on proceed to payment button then there is no rollback to pervious page
Overview:
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Figure : Pay now
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Figure: Online Payment
PAYMENT MODE:
Applicant will chose either Credit card or Internet Banking for the payment.
After successful payment the Applicant is redirected to new page where he will generate the
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If Applicant clicks on generate fee receipt the fee receipt screen will appear
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If Applicant clicks on view application form, following screen will appear.
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After successful payment Applicant can view his Application in Submitted Application
Query Applicant
Applicant will select action for the application by clicking on action clarify button.
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After click on clarify action link Application Details are displayed
After click on upload Document link upload document page are displayed and after fill clarification
for document click on submit button.
After click on submit button clarification Submitted by application page are displayed.
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Figure : Submit Application
Submitted Application:
Overview: Applicant can view the application id, firm name, submitted date, inspection date, IS number,
procedure, status, activity log, click on action.
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Applicant will select action for the application by clicking on CLICK ON ACTION button.
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Figure : Accept PI date Action
The applicant can request only two times for grace period.
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The applicant is requested to enter remarks.
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Figure: PI Date
Here applicant is asked for his decision. Once the decision is made he will not able to revert back
his decision.
ACTIVITY LOG:
In activity log applicant can view Application history, Activity log, communicate with BIS and
make payment.
Application history:
If applicant wants to view application history then clicks on application history link and applicant
is redirected to new window.
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Figure: Fee Details
If applicant wants to communicate with bis then clicks on Communication with bis and applicant is
redirected to new window.
Make Payment:
If applicant wants to make payment then click on Make Payment and new window will appear.
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Figure : Make Payment
After Inspection has been Performed, Following screen will be displayed at Applicant.
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Figure: Preliminary Inspection Complete
Till time Application is under Processing of red form, Application will be displayed as in process
Generate License:
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When officer Generate License Number then application will converted into License
Inclusion Process:
Applicant can Apply for Inclusion by clicking on apply for inclusion link.
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Figure : Application for Inclusion Varieties
After all Inclusion details is filled out then applicant will pay the inclusion fee .
After Inclusion Application is Submitted then Inclusion Application will go to officer for further
Processing.
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SELF SOM:
Applicant can apply for self stop Stop marking by clicking on apply for stop marking
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Renewal Process:
The license pending for renewal can be applied by clicking on apply for renewal link
License detail will de displayed after applicant click on apply for renewal
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After click on next button all the detail need to be filled out by the applicant
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After the renewal fee has been submitted then renewal applicant get forward to officer for further
processing
Resumption of marking
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After ROM is applied by applicant then license is forwarded to officer
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When Applicant clicks on File your return, following screen will displayed.
Applicant fill out all the details and submit the return application
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Figure: File Your Return
After File Your Return is submitted by applicant then license is forwarded to officer
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