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ABSTRACT
Research focusing on citizens'perceptions o f police has been widespread at the local level," however,
little attention has been devoted to state policing organizations. This focus is particularly interesting con-
sidering the enhanced role state police agencies have assumed in recent years. This study analyzes cate-
gorical and ordered categorical attitudinal data collected f r o m a statewide sample in the State o f
Washington. Among the findings reported are significant gender differences and the observation that
the number o f citations an individual has received affects his or her perceptions o f state police.
17
18 M.E. CORREIA, M. D. REISIG, and N. P. LOVRICH
state police in a geographically heterogenous nority groups (see also Campbell and Schu-
state (i.e., mixed urban, suburban, and rural man, 1972; Furstenberg and Wellford, 1973).
settings) using individual-level and contextual To date, research has indicated a positive
variables employed in past research (Decker, relationship between age and attitudes toward
1981), this study attempts to provide impor- police. More specifically, young people appear
tant information that will help to develop po- to be less satisfied than their adult counterparts
licing policy that facilitates the building of a (Hadar and Snortum, 1975; Walker et al.,
cooperative relationship between the public 1972). In one of the only comprehensive anal-
and law enforcement. Further, in measuring yses focusing on state police, Preiss and
levels of citizen satisfaction with police, this Ehrlich (1958:130) found "a direct, almost lin-
study indirectly assesses individual perceptions ear relationship between age and the relative
concerning the legitimacy and authority of favorableness of image." Wilson (1985) argues
state government (Benson, 1981:46). that age may be more of a determinant of at-
titudes than ethnicity, gender, or socialization.
Individual-Level Variables Others note, however, that while age may be
related to individual perceptions, the relation-
Of the individual-level variables used to an- ship is unstable (Smith and Hawkins, 1973).
alyze citizen perceptions of police, race con- Although full consensus has yet to be
sistently has been shown to be a powerful reached, there appears to be reasonable em-
indicator. Many studies have revealed that pirical support for the relationship between
Caucasians tend to hold more positive views age and attitudes toward police. One explana-
of the police when compared to non-Cauca- tion offered for this relationship suggests that
sians (Smith and Hawkins, 1973). Hadar and younger individuals tend to value their free-
Snortum (1975) revealed important value dif- dom while other age groups are more security-
ferences showing that African Americans and and safety-oriented (Gaines, Kappeler, and
Hispanics were more dissimilar in values from Vaughn, 1994:343). Further, since younger
the police than Caucasians. In an analysis of people, especially those between eighteen and
Hispanic citizens in the State of Texas, Carter twenty-five years of age, are responsible for
(1985) found that Hispanics' expectations of a disproportionate amount of crime (Sagi and
police performance were not being met. He ar- Wellford, 1968; Wellford, 1973), these differ-
gued that these perceptions are a product of ences may be because younger people are in-
ineffective communication, cultural conflict, creasingly likely to have more negative contacts
and perceptions of discrimination. with police.
Although race and ethnicity are important Past research has found the variables gen-
factors, their influence may be more complex der and education to be unimportant factors
than originally thought. For example, Jacob in the assessment of attitudes of police. Con-
(1971) revealed considerable variation across cerning gender, Hadar and Snortum (1975) ar-
different ethnic groups (e.g., African Ameri- gue that although some differences between
can and Hispanic). These and other findings males and females existed regarding law en-
have led some to suggest that ethnicity is forcement policies, perceptions of the police
merely an indicator of neighborhood social- tended to be very similar. Preiss and Ehrlich
ization (Dunham and Alpert, 1988). Nonethe- (1958) found some gender differences, and
less, others maintain that differences in race concluded that women tend to hold an ideal-
result because minorities have a higher num- ized image of the police (i.e., service oriented)
ber of negative contacts with the police rela- while men tend to view police as primarily law
tive to Caucasians (Gaines, Kappeler, and enforcement oriented. Although some have
Vaughn, 1994). Overall, numerous studies found that younger men tend to hold the most
have revealed that Caucasians tend to view the negative attitudes (Wilson, 1985), in general,
police more positively when compared to mi- findings reveal little difference between men
Public Perceptions of State Police 19
and womens' perceptions (Winfree and Grif- related to his or her attitude toward the po-
fiths, 1977). lice. Radelet and Carter (1994:206) note that
the "biggest conflict between the police and the
Contextual Variables public occurs in the enforcement of traffic
laws." They further argue that this type en-
The nature of prior experiences with police counter usually results in negative attitudes to-
has an important impact on an individual's ward the police (see also Vedder and Keller,
perception of police. The salience of this fac- 1965). Smith and Hawkins (1973) found that
tor was highlighted by Mastrofski (1981), who receiving a traffic citation was not a signifi-
called for the inclusion of all possible clientele cant determinant. The authors concluded that
when evaluating police services. In one of the the experience during an encounter was more
earliest examinations of public attitude phe- important than the initiation of contact.
nomena, Wirths (1958:52) noted the impor- Following a review of the literature, it is
tance of police-citizen contacts by suggesting concluded that the most powerful individual-
that police officers "mold public attitudes." It level variables are most likely ethnicity and
is important to note, of course, that police- age, while the relationships concerning gender
citizen contacts differ significantly in charac- and education are problematic. Beyond these
ter; voluntary contacts (e.g., calls for service) individualqevel variables, the type of contact
versus involuntary contacts (e.g., traffic cita- and the experience (i.e., negative or positive)
tions) generate different consequences (Bercal, surrounding the contact are important. Simply
1970). Bordua and Tift (1971) found that put, those citizens with negative or involun-
those individuals who experienced involuntary tary contacts are more likely to hold negative
contact were more likely to hold lower evalu- perceptions of police, while positive encounters
ations of the police than those individuals who have little effect on enhancing one's attitude)
initiated contact by requesting service. Preiss
and Ehrlich (1958) found that individuals who
did not come into contact with police tended METHODS
to hold more favorable perceptions than those
who had limited contact. The authors also The results of a statewide random sample
found that those citizens who had numerous of 892 households, a sample that is represen-
negative contacts tended to have more favor- tative of the age, ethnicity, and class character-
able perceptions than those with only some istics of the statewide population, are reported
negative contact. More recent research chal- here. Dillman's (1978) Total Design Method
lenges this finding from the late 1950s. was the approach of data collection employed
Carter (1985) found that as the number of in this study. This process entails a pretesting
contacts with police increased, regardless of of the survey instrument, use of appropriate
the nature of that contact, public satisfaction graphics, and repeated mailings to nonrespon-
decreased. Beyond mere contact, Dean (1980) dents (four contacts per respondent). Citizens
argues that the degree of satisfaction experi- were surveyed in three mailing waves (and one
enced with the contact is important in deter- telephone follow-up) over a four-month pe-
mining an individual's attitude toward the riod during the fall of 1993, resulting in a re-
police. Dean (1980) found that those citizens sponse rate of 56 percent.
who viewed their contacts with the police as Due to the dichotomous nature of the en-
unfavorable tended to give the police low over- dogenous variable employed in this survey (i.e.,
all evaluations. In contrast, those citizens who positive versus less favorable perceptions of
viewed their encounters favorably tended to state police), log linear analysis (LOGIT) was
give the police high overall evaluations. employed using maximum likelihood estima-
In sum, the citizen's perception of his or her tion (MLE). Logit has been shown to be ap-
contact with the police has been shown to be propriate for categorical data analysis (Agresti,
20 M.E. CORREIA, M. D. REISIG, and N. P. LOVRICH
1990) and offers several advantages over tradi- follows: individuals 18-35, 36-50, 51-64, 65+
tional linear regression analysis. For example, years of age, with 18-35 as the reference cat-
m a n y of the requirements for linear analysis egory. 8 Educational level was dichotomized
(e.g., normal distributions, interval measures) into college graduates and non-college grad-
cannot be met when using categorical data uates, with non-college graduates represent-
(Aldrich and Nelson, 1984). The use of logit, ing the reference category. Lastly, ethnicity
in comparison to linear regression, provides was dichotomized into Caucasian (reference
a rigorous means of deriving the most effi- category) and non-Caucasian. Due to the low
cient estimates when the independent variables percentage of African Americans and Hispan-
are both categorical and ordered categorical. 2 ics in this sample, it was necessary to collapse
T-tests were employed to assess the signifi- all minority respondents (including Asians,
cance of the individual variables within the Pacific Islanders, and Native Americans) into
models and to reveal whether or not a variable a single category. 9
adds any significant likelihood to the overall Survey information also was collected con-
model. 3 Additionally, the probabilities for sev- cerning whether or not the respondent had re-
eral variables within the logit models were cal- ceived a warning or citation, the evaluative
culated to reveal important information. To context of the most recent such encounter, and
compare the individual models, the authors the number of citations an individual had re-
use the G 2 statistic calculated by the G L I M ceived over the last two years. To assess the
statistical package. 4 impact of receiving a warning rather than a ci-
The dependent variable measured the atti- tation, this variable was i n c l u d e d - with those
tude that an individual holds toward the state individuals having received a warning serving
police. After reading the mission statement, as the reference category. Those individuals
respondents were asked to indicate their level who received a citation rather than a warning
of agreement with the statement: "Overall, the were included in a variable concerning the
Washington State Patrol does a good job at number of citations received in the last two
p e r f o r m i n g its mission. ''5 Originally, this years, with no citations as the reference cat-
measurement incorporated a five-point Likert egory. Additionally, for those individuals who
scale. Due to the unequal distribution across received either a warning or a citation, a mea-
the five levels, however, it was necessary to surement was included to assess whether or
collapse those who strongly agree and agree not the officer was clear in his or her expla-
that the state police deserve a favorable over- nation of the traffic enforcement encounter.
all rating into one category and the remaining The reference category for this variable is
levels into a second category of less favorable composed of those individuals who believed
assessment. 6 This method allowed for an un- the officer's explanation for citation (or warn-
biased analysis of the predictors of individual ing) was clear (Table 1). Second, because sev-
attitudes toward the state police. eral authors have suggested that the way in
The predictor variables in this analysis in- which an individual comes into contact with
cluded those identified by previous studies the police is important in the development of
evaluating individual perceptions toward po- perceptions, it was necessary to differentiate
lice. Past research has shown that age and whether an individual was forced into contact
race/ethnicity are important indicators. Gen- (e.g., traffic stop) or initiated the contact (e.g.,
der also was included because Preiss and call for assistance). Subsequently, both the
Ehrlich (1958) found some variation in the at- type of contact and the individual's perception
titudes men and women hold toward state po- of that contact were investigated. 1
lice. Although education has been found to be
of little influence in attitudes toward city po-
RESULTS
lice, it was included in this study due to the
lack of research focusing on state police. 7 Three models were constructed to assess the
For this analysis, age was categorized as effects of the independent variables on percep-
Public Perceptions of State Police 21
TABLE 1
Dependent
Perception of state police Less favorable 0 123 13.8
Positive perception 1 769 86.2
Independent
Individual level
Ethnicity Caucasian 1 817 92.8
Non-Caucasian 2 63 7.2
Age 18 to 35 1 181 20.3
36 to 50 2 344 38.6
51 to 64 3 192 21.5
65+ 4 175 19.6
Gender Male 1 648 73.4
Female 2 235 26.6
Education Non-college degree 1 554 62.7
College degree 2 329 37.3
Housing Rent 1 226 25.6
Own 2 655 74.4
Contextual
Received warning Yes 1 411 67.3
No 2 200 32.7
Number of citations None 1 721 80.8
1 or2 2 159 17.8
3+ 3 12 1.3
Type of explanation of warning or citation Clear 1 535 92.6
Unclear 2 43 7.4
Treatment of individuals who initiated contact Very satisfied 1 208 58.9
Somewhat satisfied 2 109 30.8
Somewhat dissatisfied 3 22 6.2
Very dissatisfied 4 14 4.0
Treatment of individuals who received a citation Fair 1 330 74.2
Unfair 2 115 25.8
tion of state police. Described below is the icant factor; females had a significant likeli-
main effects model, as well as two interaction hood of having less favorable perceptions of
models that were statistically significant when state police than males (T-value of 3.39). This
compared to the main effects model. Compar- finding is consistent with Preiss and Ehrlich's
isons were based on the scaled deviance ex- (1958) suggestion that men and women view
plained and the number of degrees of freedom state police differently. It may be that gender
lost. The best fit models were those that lost does not affect perceptions of police at the lo-
a significant amount of scaled deviance rela- cal level, but it does, in fact, affect attitudes
tive to minimal losses in degrees of freedom, at the state level. In terms of ethnicity, it was
yielding a significant G 2. found that non-Caucasians, relative to Cau-
casians, had a lower likelihood (T-value of
Main Effects Model 1.85) of positive perceptions. In combination,
these findings indicate that, in general, minor-
Many of the predictors in the main effects ities (i.e., women and ethnic minorities) have
model had significant T-values (see Table 2). a lower probability of having positive attitudes
Though previous research has found that gen- toward the state police.
der is not an important variable in determin- The data show that all age categories are
ing attitudes toward police, the present study's significant additions to the overall model
findings suggest that gender is a highly signif- (T-values of 3.73, 3.44, and 2.96). Overall, it
22 M . E . CORREIA, M. D. REISIG, and N. P. LOVRICH
TABLE 2
LOGIT RESULTS FOR CITIZEN PERCEPTIONSOF STATE POLICE
appears that all age groups have a high like- explanation appears to lower the likelihood of
lihood of positive perceptions of police when a positive attitude toward the police (T-value
compared to those eighteen to thirty-five years of 2.72), which suggests that the manner in
of age; however, this likelihood decreases which the individual perceives himself or her-
somewhat as age increases. 1| self to be treated by the police significantly af-
Most contextual variables were significant fects his or her overall perception.
additions to the model. Receiving an unclear Though numerous studies have found that
Public Perceptions of State Police 23
TABLE 4
MODEL DIAGNOSTICS
Model
Model Fitted Marginals L2 P Comparison z~L2
*p < .05.
Note: Degrees of freedom for each model are presented in parentheses.
increases so do positive perceptions of state ond interaction model (i.e., model 3). Though
police. 13 the probabilities of the individual-level vari-
The interaction between education and ini- ables are quite similar to those in the main ef-
tiation (i.e., model 3) produced the best fit (see fects model, several differences exist among
Table 4). Although the fifty-one to sixty-four the contextual variables (Table 5). In particu-
age category was not significant in the previ- lar, all of the probabilities concerning citizen
ous model, this category becomes a significant initiation and satisfaction with police contact
addition to the present model (T-value of are lower in this model, with female minori-
3.50). In terms of the interaction itself, it ap- ties generating the lowest probabilities in
pears that an individual with a college degree nearly every category. For example, those fe-
who initiates contact with the police and is sat- male minorities who initiated contact and were
isfied with that contact has a high probability only somewhat satisfied with that encounter
(T-value of 3.69) of having positive percep- had an extremely low probability of positive
tions of the state police. This suggests that as perceptions ( p = .38). When minority females
one's level o f education increases, he or she is reported they were dissatisfied with the con-
more likely to hold positive perceptions to- tact, the probability of positive perceptions de-
ward the state police. This appears to be the creased dramatically ( p = .14). As before,
case to a point; however, when an individual minority females possess the lowest probabil-
becomes very dissatisfied with the manner in ities of positive assessment of any gender/eth-
which he or she was treated, the importance nic category, t4
of age becomes secondary to the context of the
encounter. It is interesting to note that this is
the only case in which an individual's educa-
tion represents a significant addition to the TABLE 5
to sampling limitations, however, these individuals were Decker, S. (1981). Citizen attitudes toward the police.
excluded. Journal o f Police Science and Administration 9:80-87.
Demaris, A. (1992). Logit modeling: Practical applica-
12. Since the potential for multicollinearity was a con- tions. Newbury Park, CA: Sage Publications.
cern, several diagnostic tests were conducted before the Dillman, D. (1978). Mail and telephone surveys: The to-
data was collapsed. Importantly, the Durbin-Watson test tal design method. New York: Wiley-lnterscience.
showed that multicollinearity was not a problem (2.00). Dunham, R., and Alpert, G. (1988). Neighborhood dif-
ferences in attitudes toward policing: Evidence for a
13. Interestingly, the age variable within the model is mixed-strategy model of policing in a multi-ethnic set-
inconsistent when compared to the main effects m o d e l - ting. The Journal o f Criminal Law and Criminology
that is, the 51-64 age category becomes insignificant, while 79:504-21.
the other two categories remain significant. This may be Edwards, T. (1993). State police basic training programs:
occurring due to the significance of that variable when An assessment of course content and instructional meth-
interacted with citation. It may be the case that this in- odology. American Journal o f Police 12:23-45.
teraction is reducing the significance of the variable within Finn, P., and McGillis, D. (1990). Public safety at the state
the main effects model. In terms of the other variables, level: A survey of major services. Journal of Police Sci-
those that were significant in the main effects model also ence and Administration 17:133-46.
were significant in this model. Furstenberg, F., and Wellford, C. (1973). Calling the po-
lice: The evaluation of police service. Law and Society
Review 7:393-406.
14. Since hierarchical logit analysis was employed, sev- Gaines, L., Kappeler, V., and Vaugbn, J. (1994). Polic-
eral other models were tested for significance, including ing in America. Cincinnati, OH: Anderson Publishing
two two-way interactions. The results are not reported in Co.
this analysis because the models did not provide any ad- Gourley, D. (1966). Effective police organization and man-
ditional insight into citizen perceptions of state police. agement. Los Angeles: California State College at Los
Angeles.
Hadar, I., and Snortum, J. (1975). The eye of the be-
holder: Differential perceptions of police by the police
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