WyseP25 Configuration Guide

KB NK-1300-0245: Wyse P25 Configuration Guide Pgina 1 de 12
Knowledge Base Article

Wyse P25 Configuration Guide
Article ID: NK-1300-0245

Publish Date: 13 Feb 2014
Article Status: Approved
Article Type: General Product Technical Information
Required Action: Information Only
User Discipline: Installation/Maintenance
Article Revision History:
Revision/Publish Description of Revision
13 Feb 2014 Original release of article
Affected Products:
Product
Category Device Version
Line
SE2525M** Precision R5500 Rack-Mount Workstation;
Workstation
DeltaV Wyse P25 KVM Extender; E5620 2.4GHz (min) Quad-Core v11.3.x
Hardware
CPU
SE2525M** Precision R5500 Rack-Mount Workstation;
Workstation
Hardware
CPU
VE2555M** Precision R5500 Rack-Mount Workstation;
Workstation
Hardware
CPU
VE2555M** Precision R5500 Rack-Mount Workstation;
Workstation
Hardware
CPU
This Knowledge Base Article, NK-1300-0245 provides configuration instructions when installing
the Wyse P25 Remote KVM Extender to a Dell R5500 Rack Mount Workstation. Use of Wyse
P25 is supported for DeltaV v9.3 and later.
Refer to the following KBA for the installation instructions for the Dell R5500:
NK-1200-0146: Installation Instructions for the Dell Rackmount Workstation R5500

For single or dual monitor workstation setup (SE2525 or VE2555), the Dell R5500 rack mount
workstation includes the WYSE P25 and does not have to be ordered separately.
For quad monitor workstation setup (SE2513), External KVM Extenders must be purchased
separately using the KVM solutions provided in the Alliance program. The Dell R5500XL machine
used for this setup does not support an FX100 or Wyse P25 Zero Client and is not installed with
the Wyse/Dell KVM interface card.
The Wyse Remote KVM Extender consists of two pieces: the Wyse remote and the Host card
which resides in a slot in the computer. The two are connected via an Ethernet connection. The
video output from the video card is connected to the Host card using the cables provided.
http://sms.na.emersonprocess.com/xml/IR_Report.asp?cmd=get&doctype=kba_entire... 10-07-2014
Note By default, the Wyse and the Host card have DHCP enabled. If DHCP fails,
the IP Addresses default to 192.168.1.100 after two minutes for the host card and
192.168.1.50 for the Wyse. When DHCP is enabled, the two-minute delay will
prevent access to BIOS or Boot menus on the workstation.
Use of DHCP is not recommended. Instead, a separate, isolated network must be
created for the KVM network. This provides improved security and removes the
video bandwidth from any other network.
When multiple Wyse devices and workstations will be connected to the same KVM
network, this configuration must be done off the KVM network and the static IP
Addresses assigned before connecting the Wyse and Host Card to a Live KVM
network.
Configuration Instruction for the Wyse:

1. Connect the Wyse to the following:
x Keyboard
x Video Monitor(s)
x Mouse
x Speakers
x Ethernet connection to the host card
x Power adapter
x Connect the power adapter to an AC receptacle
x Connect graphics card to host card with supplied cables
2. Turn on the Wyse.
3. Ignore the connection attempt.
4. Click Options
5. Click Configuration
6. Click Session tab.
7. Click Unlock
8. Type Administrator for the password.
9. Click OK
10. Set the Connection Type to Direct to Host
11. Enter the IP Address (Host Card default 192.168.1.100).
12. Click Advanced
13. Select Auto reconnect
14. Click OK
15. Click Apply
16. Click Network Tab
17. Deselect Enable DHCP
18. Enter the IP Address of the Wyse (default 192.168.1.50).
19. Enter the Subnet Mask of the Wyse (default 255.255.255.0).
20. Enter the Gateway (default 192.168.1.1).
21. Leave the Primary and Secondary DNS Servers as 0.0.0.0
22. Ensure the Ethernet Mode is set to Auto
23. Click OK
24. Click Reset in the Attention Box
25. Temporarily connect the Plant LAN network card on your workstation (default IP
192.168.1.1), Wyse Ethernet port, and the Host card port into a switch.
26. Turn on the computer.
27. Click Connect on the Wyse.
Note If you encounter a Session Timeout message, click OK and repeat the
connection operation. This may require multiple connect attempts until the below
configuration is completed.
28. When the logon screen appears, log on to the computer.

29. Open up an IE browser window.
30. Enter the IP Address of the host card in the address box (i.e. http://192.168.1.100).
31. Select Continue to this website (not recommended)
You should see PCoIP Host Card at the top of the Screen
32. Select Log In
33. Select Configuration\Initial Setup in the menu at the top of the screen.
34. Under Step 1: Audio, select Enable HD audio

35. Do the following under Step 2: Network:
a. Deselect Enable DHCP
b. Enter IP Address (default 192.168.1.100).
c. Enter the Subnet Mask (default 255.255.255.0).
d. If a gateway is used, enter the Gateway IP address (otherwise 0.0.0.0).
36. Under Step 4: Apply Changes, select Apply.
37. Select Configuration\Network

38. Ensure the Ethernet Mode is set to Auto
39. Ensure the Maximum MTU Size is set to 1400
40. Click the Apply button.
This completes the Host Card Configuration

41. Click the Log Out at the top left corner of screen.
42. Enter the IP address of the Wyse in the IE browser (i.e. http://192.168.1.50).
43. Select Continue to this website (not recommended)
44. Enter Administrator as the Password
45. Click the Log In button.
You should see PCoIP Zero Client at the top of the page
46. Point to the Permissions tab.

47. Click USB
48. Under Unauthorized Devices, click Add New then do the following:
a. Ensure the Add new is set to Class
b. Change Device Class to Mass Storage
c. Ensure Sub Class and Protocol are both set to Any
d. Click Add
49. Click Apply
50. Click Continue on the Success Page
51. Select Log Out at the top left corner of page.

52. Close the IE window.
53. Shut down the workstation and turn off the Wyse.
54. Disconnect the temporary connection to the Plant LAN network on the workstation.
55. Remove the switch.
56. Connect the Wyse Ethernet port directly to the host card Ethernet port.
57. Connect and configure on the workstation: DeltaV Primary, Secondary, Plant LAN, and
Wyse as required
Known Issues:
Description When using R5500/Windows 7 Image Restore disks, the automation

sequence seems to have paused. The Internet Explorer remains open
when it should have been closed automatically.
Background The automation sequence in the R5500/Windows 7 Image Restore disk will
configure Windows with the DeltaV-recommended settings. Due to a timing
issue, the Internet Explorer window which says Stand by will not close
automatically.
Prevention Before clicking OK to begin the automation sequence, minimize the
Internet Explorer Stand by window.
Recovery Hit CTRL+ALT+DEL to reload the R5500/Windows 7 Image Restore then
minimize the IE window before clicking OK.
Description When using the R5500 with the Wyse P25 remote access portal, graphic
artifacts (video remnants, strange lines of text, etc.) may briefly flash on the
screen during POST and prior to a Windows OS startup.
Background On OS startup, Windows uses a scaled down generic VGA driver until it
enumerates any video devices detected. Once the OS has determined
what the PnPID is for a device, it then finds if there is an available vendor
specific driver for that device, unloads its native or inbox driver then loads
the vendor specific device driver for the device. For video, during this
transition from OS native driver to actual AMD device driver, any number of
artifacts can be on the screen as the video cards output lines can be in an
indeterminate state until the loading driver fully takes over control of the
video I/O.
Recovery None required. What is on the screen during this reset and driver load is
irrelevant and benign.
This issue has absolutely no impact on the system after that event because
it is an event that happened in the past before the system is even at the
OS desktop and can run any Windows based software. Any trash that was
left in video memory or the video frame buffer gets cleared out during the
reset and is no longer a factor in the video cards output.
Contact Information
Services are delivered through our global services network. To contact your Emerson local
service provider, click Contact Us. To contact the Global Service Center, click Technical Support.
Emerson Process Management 2012. All rights reserved. For Emerson Process Management trademarks and service
marks, click this link to see trademarks. All other marks are properties of their respective owners. The contents of this
publication are presented for informational purposes only, and while every effort has been made to ensure their accuracy,
they are not to be construed as warrantees or guarantees, express or implied, regarding the products or services
described herein or their use or applicability. All sales are governed by our terms and conditions, which are available on
request. We reserve the right to modify or improve the design or specification of such products at any time without notice.
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WyseP25 Configuration Guide

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KB NK-1300-0245: Wyse P25 Configuration Guide Pgina 1 de 12

Knowledge Base Article

Article ID: NK-1300-0245

NK-1200-0146: Installation Instructions for the Dell Rackmount Workstation R5500

Configuration Instruction for the Wyse:

28. When the logon screen appears, log on to the computer.

34. Under Step 1: Audio, select Enable HD audio

36. Under Step 4: Apply Changes, select Apply.

37. Select Configuration\Network

40. Click the Apply button.

This completes the Host Card Configuration

44. Enter Administrator as the Password

45. Click the Log In button.

46. Point to the Permissions tab.

50. Click Continue on the Success Page

51. Select Log Out at the top left corner of page.

Description When using R5500/Windows 7 Image Restore disks, the automation

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