Académique Documents
Professionnel Documents
Culture Documents
BROOKS
Lawrenceville,
GA
|
(281)
961-8829
|
brokrob@gmail.com
|
www.linkedin.com/in/RobBrooksInfo
Solution-oriented
educator
and
tutoring
professional
with
extensive
experience
in
partnering
with
departmental
units
to
provide
subject-matter
training
in
order
to
improve
the
corporate
learning
process.
Strong
analytical
and
diversified
background
in
developing
and
implementing
innovative
and
collaborative
methods
of
learning
and
instructional
techniques.
Skilled
communicator
and
leader
with
experience
in
creating
educational
activities,
presenting
formal
curriculum,
and
providing
performance
feedback
to
reinforce
effective
learning
and
training
programs.
Curriculum
Development
|
Educational
Technology
|
Customer
Service
|
Conflict
Resolution
|
Educational
&
Corporate
Training
|
Program
Management
TECHNICAL
SKILLS
Software:
MS
Office,
SMART
Board,
Blackboard,
Adobe
(Photoshop,
Connect,
and
Acrobat),
Prezi,
Web
2.0
tools
PROFESSIONAL
EXPERIENCE
SKOOLI
TORONTO,
ONTARIO
October
2015
Present
Online
Tutor
Provide
academic
assistance
to
students
in
group
and
individual
settings
Assist
students
in
creative
and
essay
writing,
reading,
and
grammatical
skills
Curate
and
develop
lesson
plans
for
reading
and
ESL
students
(ages
6
to
60)
ALASKA
AIRLINES
SEATTLE,
WA
July
1992
Present
Flight
Attendant
Oversee
all
aspects
of
customer
service,
delegating
responsibilities
and
ensuring
in-flight
safety
on
aircrafts
Facilitate
training
for
onboarding
classes
(up
to
30
students
per
class).
Adhere
to
in-flight
manual,
safety
procedures
and
customer
service
protocol;
incorporate
a
variety
of
presentation
methods.
Successfully
completed
annual
FAA
mandatory
training
courses
and
recertification
Utilize
empathetic
and
sympathetic
listening
skills
to
people
from
a
wide
variety
of
backgrounds
and
cultures
Assist
in
screening
and
interviewing
new
flight
attendants
for
hiring
consideration;
facilitate
training
to
newly
hired
flight
attendants
during
onboarding
orientation
Understand
and
communicate
onboard
safety
equipment
and
emergency
procedure
Provide
safety
and
security
to
unaccompanied
minors
SPRING
INDEPENDENT
SCHOOL
DISTRICT
HOUSTON,
TX
January
2008
June
2008
Substitute
Teacher
Executed
lesson
plans
and
curriculum
under
the
direction
of
the
teacher
in
K-6
grade
classrooms
Maintained
and
promoted
a
healthy
learning
environment,
classroom
routines,
and
discipline
standards
Ensured
adherence
to
school
administrative
procedures
Provided
updates
to
teachers
and
parents
regarding
students
progress;
maintained
student
records
EDUCATION
&
CERTIFICATIONS
Master
of
Arts
in
Educational
Technology,
Azusa
Pacific
University
2015
Bachelor
of
Science
in
Human
Services
&
Management,
University
of
Phoenix
2013
Certifications:
Voice
Thread
Educator
|
Conflict
Resolution
(2011)
|
Oxford
Seminars
ESL
/
TESOL/
TEFL
(2014)